# TurboTenant Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is TurboTenant the right Background Check solution for you? Explore 106 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/147659/Turbo-Tenant/reviews

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TurboTenant

4.5 (106)

[View alternatives](https://www.capterra.com/p/147659/Turbo-Tenant/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of TurboTenant

Ease of use

4.5

Customer Service

4.3

## Pros and Cons in Reviews

JJ

Jenna J

OwnerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years.

“I have saved much time by using all their features, especially online rent collection (tenants can choose ACH or card payments), the e-signing feature, and the maintenance request portal.“

August 12, 2025

LP

Lexus P

CeoReal Estate, Self-employedUsed the software for: More than 2 years.

“I am also a landlord with only a few properties so i will end up canceling my premium due to the cost not adding up to the value for me.“

September 3, 2025

NW

Nolan W

Owner FounderReal Estate, Self-employedUsed the software for: More than 2 years.

“TurboTenant is helpful in tracking payments across multiple forms, leases, renewals and has automation that allows emails on your behalf to be sent to tenants.“

May 19, 2025

Lloyd T

LandlordReal Estate, Self-employedUsed the software for: More than 2 years.

“I don't like it when the platform is already fixed a certain way and I've gotten use to it, but then Turbo Tenant well do something else to it and rearrange things. If it's not broke please don't fix it.“

August 6, 2025

MC

Mary Ray C

OwnerArts and Crafts, Self-employedUsed the software for: More than 2 years.

“I especially like the ease of advertising vacancies and the payment system that notifies me when my tenants have paid and when the money is being deposited in my checking account.“

August 13, 2025

LP

Lexus P

CeoReal Estate, Self-employedUsed the software for: More than 2 years.

“I feel like some of the paid features are overpriced such as the premium subscription.“

September 3, 2025

AA

Amani A

Leasing ConsultantReal Estate, Self-employedUsed the software for: 6-12 months.

“Again, it is super user-friendly for the tenants, and I like that they even offer other services through the software, like being able to build your credit while making on-time rent payments.“

December 18, 2025

►Steve Z

Independent Property Manager LandlordReal Estate, 2 - 10 employeesUsed the software for: More than 2 years.

“They used to but lost the ability to market on their sites. “

August 6, 2025

## Showing most helpful reviews

Showing 1-25 of 106 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Tara J.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Game Changer for landlords of a few units - worth the hype"

August 7, 2025

5.0

Exceptional customer service helping me with my amateur/rookie questions and unbelievable value for the investment. I CANNOT BELIEVE HOW CHEAP THIS IS. I have become cocky as a novice landlord because I avoid most of the headaches I've heard in my landlord group because this app just removes them giving me excellent tenants and a central information dashboard to do what I need.

Pros

Listing a property and finding quality tenants felt like an insurmountable challenge, but TurboTenant's listings consistently give me AMAZING tenants. It is worth it for that alone. It streamlines candidate communication, scheduling walk throughs, and lease management with automatic document signatures and it helps me chase down important paperwork like renter's insurance and helps me stay on top of tenant responsibilities like sending receipts when I receive rent payments. Imagine having an automatic marketing app, customer management system database, docusign, paralegal / accountant assistant getting ALL the paperwork and management company admin ALL IN ONE. Game changer for me as a landlord with a few units.

Cons

Sometimes on loading the Android version of the app, it tells me the app needs to be updated. A small bug compared to the powerhouse functionality.

Review Source

Response from TurboTenant

August 12, 2025

Wow — thank you for such an incredible review! We’re thrilled TurboTenant has made finding great tenants and managing your rentals so much easier. We appreciate you pointing out the small app bug, and our team will keep working to make things even smoother. We’re so glad to have you in the TurboTenant community!

►Steve Z.  
Independent Property Manager Landlord  
Real Estate  
Used the software for: 2+ years

### "TurboTenant is a Great FREE platform for Landlords"

August 6, 2025

5.0

Overall, TurboTenant has saved me time and effort to market vacancies, screen applicants, and communicate with my leads.

Pros

It is a free platform for landlords and is built by landlords. TurboTenant will market your rental on 20 websites, and the platform hosts your leads, applicants, tenants. The platform gets paid when applicants pay the application/credit check fee. The credit checks that they run are also soft pings on the applicant's credit. I have been using the platform for over 10 years, and I love it and thought you would to. TurboTenant does offer additional fee-based services if interested. Some of the other features I love include Showing Scheduling/Reservation system; Integrated Text Messages and Emailing direct from the platform. TurboTenant also offer good customer support.

Cons

TurboTenant currently does not support marketing on the Zillow family of sites. They used to but lost the ability to market on their sites. I would love it if TurboTenant brought these back as they are the leaders in the industry in most markets.

Review Source

Response from TurboTenant

August 12, 2025

Thank you for being with TurboTenant for over 10 years, that means a lot to us! We’re so glad the platform has helped save you time and effort in marketing, screening, and communicating with leads, and that you’ve found value in features like showing scheduling, integrated messaging, and our customer support. We hear you on Zillow. We’d love to offer that syndication again, and we’ll be sure to share your feedback with our team.

AH

Anna H.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Do not waste your money"

August 13, 2024

2.0

My home was not rented after 3 months with TurboTenant. Their leads were poor. I asked for a refund and was denied.

Pros

I liked the idea of having tools in the same place

Cons

The leads were few and far between and mostly went nowhere. The 'pre screening' they touted was never completed by potential tenants. The lease tool did not allow for any alterations I needed for my specific needs.

Switched from

[Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/)

The proffered services and lead generation were promising (didn't pan out).

Review Source

Response from TurboTenant

August 28, 2024

Thank you for sharing your experience with us. We’re sorry to hear that TurboTenant didn’t meet your expectations, and we understand how frustrating it can be when the results don’t align with what was promised. Regarding the leads, sometimes the effectiveness of a listing can be significantly impacted by its optimization. A good description, high-quality photos, and other elements are crucial to attracting potential tenants. We’d like to take a closer look at your listing to see if there are any adjustments we can make to improve its visibility and appeal. As for your refund request, while we strive to offer services that provide value, we regret that your experience didn’t meet your needs. If you’re open to it, we’d like to discuss your situation further and explore how we can assist you better. Please reach out to our support team at support@turbotenant.com so we can address your concerns directly. Thank you.

CH

Connie H.  
Controller  
Marketing and Advertising  
Used the software for: 2+ years

### "Good product and easy to use"

January 13, 2026

5.0

Overall experience has been very good. Easy to use and to set up. Payments are made right on time and I always get feedback.

Pros

Automatic payments right on time each month and good communication and feedback from the app. It t is easy to use.

Cons

I haven’t experienced any “cons.” The software works as intended and I haven’t had any problems using it.

Review Source

Response from TurboTenant

February 11, 2026

Thank you for the fantastic review! We love hearing that the automatic payments and communication tools are hitting the mark for you. "Works as intended" is music to our ears. We strive to provide a platform that stays out of your way so you can focus on your business. Thanks for being part of the TurboTenant community!

Sonji P.  
Landlord and Real Estate Agent  
Real Estate  
Used the software for: 1-2 years

### "Happy with the Platform"

August 7, 2025

5.0

My overall experience with TurboTenant has been positive. There are more pros than cons. The platform mostly user-friendly, and I appreciate how fast and thorough the background and credit checks are—they often reveal line items that prospective tenants weren't aware of. TurboTenant continues to improve over time, and I also value the webinars they offer. It's clear they’re committed to supporting landlords and enhancing their services.

Pros

I've been using TurboTenant for a few years to manage one rental property, and it’s been a great experience. What I like most is the ease of use—everything is simple to navigate, and I can download reports quickly, which is helpful during tax season. It makes property management more efficient for a DIY landlord. I'm now preparing to use it for a second property and feel confident it will continue to support my needs.

Cons

It's difficult speaking with a live person. While their AI bot has improved and now answers most of my questions, there were times early on when I really needed to talk to someone, and it wasn’t easy to get direct support. Also, I think the screening questions could be easily accessed after the applicant has applied. Once I have an applicant, I’d like to review their previous responses, but finding them isn’t as intuitive as it could be. A more user-friendly layout for that feature would be helpful.

Review Source

Response from TurboTenant

August 12, 2025

Thank you for taking the time to share such thoughtful feedback! It’s great to hear you feel confident expanding to a second property with us. We appreciate your notes on live support and screening question accessibility. Our team is always looking for ways to make the platform more intuitive, and feedback like yours helps guide those improvements. If you’d like, you can reach our support team directly at support@turbotenant.com so we can discuss any feature suggestions in more detail. Thank you!

Cynthia B.  
CEO  
Real Estate  
Used the software for: 2+ years

### "Satisfied with Turbo Tenant and will remain a customer as long as I have my rentals."

August 6, 2025

5.0

Been with Turbo Tenant for over 4 years. Can say I could not run my property management without Turbo Tenant.

Pros

Hard to say as I like all the facets of TurboTenant. One big item is that they offer telephone live agent customer support! In the vast universe of the internet this perk is vital!

Cons

Sometimes I find it difficult to locate certain information. For example, to find an archived file. It can take me awhile to figure out exactly where some information is. I find their on line help to be of little, if any use at all.

Review Source

Response from TurboTenant

August 12, 2025

Thank you for being with TurboTenant for over 4 years! We’re so glad to hear our live phone support has been a valuable perk for you and that the platform plays a vital role in managing your properties. We appreciate your feedback about finding archived files and the online help. Making information easier to locate is important, and we’ll share this with our team to improve the user experience. Thanks for being a loyal part of the TurboTenant community!

Ray C.  
Realtor  
Real Estate  
Used the software for: 2+ years

### "3 years in and still happy with Turbo Tenant"

August 5, 2025

5.0

It's been very helpful to me and my tenants; we both have a portal to log into and keeps records of payments and maintenance requests.

Pros

It's super simple tool to setup and use. Lots of great options for creating leases, screening tenants and dealing with maintenance request. My tenants like the pay options that they get, and I like not having to cash check or visit the bank. If you're looking for a back end to manage your rentals give turbo tenant a try especially if you don't feel investing a ton into management software.

Cons

Even with a paid plan it can take 3 + days for your rent check to be deposited but probably not on Turbo tenant's end.

Review Source

Response from TurboTenant

August 12, 2025

Thanks for sharing your thoughts! We’re glad TurboTenant’s straightforward setup, lease tools, and maintenance features have made managing rentals easier for you and your tenants. We appreciate your patience regarding rent deposit timing and continue working to improve the process. Thanks for recommending TurboTenant as an affordable and effective rental management solution, we’re happy to have you with us!

Joey L.  
Rn  
Airlines/Aviation  
Used the software for: 1-2 years

### "Great review of turbo tenant "

August 5, 2025

5.0

Pros

Great value for what you get with the cost of being a landlord lets me keep documents in one place easy to use

Cons

Can be pricy at times but not too bad for the over all daily user though I enjoy most of the features I get with it

Review Source

Response from TurboTenant

August 6, 2025

Thank you so much for your review! We’re glad to hear you’re finding TurboTenant easy to use and a great value, especially when it comes to keeping everything organized in one place. We love supporting landlords like you and are so happy you’re enjoying the features!

Matt R.  
Property management  
Real Estate  
Used the software for: 1-2 years

### "Good product, and improving"

August 6, 2025

5.0

Mostly positive, but navigating the site is not intuitive, at least for me. I think it's worth the money, but I don't use all of the options.

Pros

The rent collection process is terrific. Simplifies the process. I like the form generator too. Good response on phone inquiries also

Cons

The website has become a bit difficult to navigate. There is a lot of complicated processes involved, so I kind of understand.

Review Source

Response from TurboTenant

August 12, 2025

Thank you for your feedback! We’re happy to hear the rent collection and form generator have made managing your properties easier, and that our phone support has been helpful. We appreciate your honesty about the website navigation, we know some processes can feel complex, and your input helps us identify areas to improve. We’re glad you find TurboTenant worth the investment and value having you in our community!

Rob B.  
Managing Member  
Real Estate  
Used the software for: 2+ years

### "TurboTenant: great value"

August 10, 2025

5.0

TT is an indispensable tool to list properties, find and vet tenants, and manage relationships with tenants.

Pros

I've used TurboTenant for the last six years. It's a great platform to find, vet and manage tenants.

Cons

I have no negative comments about TurboTenant. I've found the platform to be very easy to use - from listing properties to vetting applicants to receiving payments.

Review Source

Response from TurboTenant

August 12, 2025

Thanks for being with us for the past six years! We’re so glad TurboTenant has been a helpful tool for finding, screening, and managing tenants. Your feedback means a lot to our team, and we’re thrilled to hear the platform has been easy and reliable for you every step of the way.

JE

Jason E.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Secret review may be disastrous to you!"

July 26, 2023

1.0

Poor. Very poor.I had heard they were worth a try, mistake.I had lots of promises from them as I was evaluating services - so I created an account and blasted through all of the properties and setup and was trying to lease a property... BOOM. It all fell apart after that.... no explanation.

Pros

The interface is nice compared to other services that were considered. Pricing, site speed, and features were leading factors that led us to subscribing to their service.

Cons

Support is hit/miss. Might get a quick response or wait days. No phone support.Unusual to have a secret review process that will reject tenants application for signing a lease. No explanation, it's private tenant information so they can't tell the landlord. Then they also have a secret review for landlords that just might get you banned - After you've set up homes, leases, entered bank and payment information - why so deep into the process? Who knows.... and remember the private and personal tenant information they can't share? Well, they can't share your private and personal reason for closing your account. Support isn't able to confirm why it happens - what are the secret personal reasons? All of the possible criteria are non-issues.

Alternatives considered

[Avail](https://www.capterra.com/p/181119/Avail/)

Reason for choosing TurboTenant

I chose turbotenant primarily because of my initial communication with them and what it was supposed to offer. Lesson learned! Because of this I lost two good applicants - met all criteria, but in this market you gotta be right on or they go to the next one in line.

Review Source

Response from TurboTenant

August 28, 2024

Thank you for taking the time to share your experience with us. We're glad that you appreciated our interface, pricing, and features, but we’re sorry to hear about the challenges you encountered. We understand that transparency is crucial, especially when it comes to tenant and landlord reviews. While our system is designed to protect both parties' sensitive information, we realize that not having clear communication about certain decisions can be frustrating. Regarding the support experience you mentioned, we apologize for any delays or inconsistencies you faced. Our goal is to offer timely and effective assistance, and your feedback will help us enhance our support services. We appreciate your initial trust in TurboTenant and are sorry that your experience didn’t meet expectations. Please reach out to us at support@turbotenant.com and we'll do our best to assist you.

JG

James G.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Great all in one software"

February 1, 2022

5.0

All in one platform for advertising and managing your properties. Works great with great customer service.

Pros

Great tracking of invoices and easy rent collection with the ability to maintain property easily and effectively.

Cons

Software does not support automatic withdrawal for tenant rents.

Reason for choosing TurboTenant

Recommend by a landlord. Looking for a better all around software.

Switched from

[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)

Recommend by a landlord. Looking for a better all around software.

Review Source

Response from TurboTenant

February 7, 2022

Hi James, Thank you so much for the review! We're happy to hear that TurboTenant has helped you with tracking invoices, rent collection, and maintaining your property easily. Please let us know if there's anything else we can assist you with. Best, The TurboTenant Team

MRC

Mary Ray C.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "A great service!"

August 13, 2025

5.0

Excellent! I have only good things to say about you! When I have had difficulty understanding how to use the site there has bee help.

Pros

I use TurboTenant because it makes the job of being a landlord so much easier! I especially like the ease of advertising vacancies and the payment system that notifies me when my tenants have paid and when the money is being deposited in my checking account. What I like most is the security of being able to rent to people whose background checks, financial information and references are all collected for me.

Cons

I sometimes feel guilty that I am not doing all I can as a landlord due to watching the webinars that TurboTenant gives that have lots of suggestions for what should be done.

Review Source

Response from TurboTenant

August 22, 2025

Thank you so much for the wonderful review! We're glad to hear TurboTenant has made managing your rentals easier and that our tools for advertising, payments, and screening have been helpful. You're clearly doing a great job as a landlord already, and we’re just here to support you whenever you need us!

SM

Shawn M.  
ATCS  
Airlines/Aviation  
Used the software for: 1-2 years

### "Just pull the trigger and sign up "

August 5, 2025

5.0

Awesome ! Reminders for everything . Leases already on there, even tools to do lease addendums. You’re basically a pro landlord with their services. I’m on my second year using them

Pros

Easy and user friendly for a new landlord. You don’t have to over think anything using turbo tenant.

Cons

Nothing it literally has every tool you could need and then some. I’ve yet to find anything bad about their service

Review Source

Response from TurboTenant

August 12, 2025

We’re so glad TurboTenant has made your landlord journey easier. Thank you for the awesome feedback!

AA

Abby A.  
Assistance  
Real Estate  
Used the software for: I used a free trial

### "Real estate assistant "

January 2, 2025

4.0

I am happy with the program easy to navigate

Pros

You can market your rental units, receive online rental applications, screen tenants, accept rent payments.

Cons

Program tends to freeze, get a lot of advertisement email

Review Source

Response from TurboTenant

January 3, 2025

Thank you for sharing your review and for highlighting the benefits you’ve experienced with TurboTenant! We're thrilled to hear that you find the platform easy to navigate and helpful for marketing rentals, screening tenants, and managing rent payments. We’re sorry to hear about any freezing issues you’ve encountered. Our team is constantly working on improving the platform's performance, and we’d love to learn more about your experience so we can address any concerns. Additionally, we understand how important it is to keep emails relevant, so you can adjust your email preferences to receive only the updates that matter most to you. We truly appreciate your feedback and are here to help if you have any questions or need assistance. Thanks for being part of the TurboTenant community!

LL

Lamonte L.  
President  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Simple yet powerful "

May 2, 2024

5.0

Very satisfied.It ability to simply the often seemingly daunting and complex activities associated with property management.

Pros

It ability to simply the often seemingly daunting and complex activities associated with property management.

Cons

No admin user roles which means we share accounts but that signs you out and sometimes your information gets jumbled

Reason for choosing TurboTenant

See above.

Review Source

Response from TurboTenant

August 28, 2024

Thank you for your review! We're delighted to hear that TurboTenant has simplified the complex tasks of property management for you. We appreciate your feedback regarding the lack of admin user roles. We understand how important it is to have seamless collaboration without any interruptions, and we're sorry for the inconvenience this has caused. Your input is valuable, and we’ll be sure to pass it along to our development team as we continue to enhance the platform. We're glad to hear that you're very satisfied overall, and we’re here to support you as you continue to manage your properties with ease. If you have any further suggestions or need assistance, please don’t hesitate to reach out. Thanks for choosing TurboTenant!

KP

Karen P.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Makes rental mgmt easy"

May 2, 2024

5.0

TorboTenant has made dealing with renters very easy we recently had renters who were very late with their rentevery month and TT made communication and adding late fees very simple. When our renters skipped out without paying rent and no forwarding info, the judge allowed us to serve a small claims summons through TT's messaging system. I also love that our new renters can pay through TT and the deposits to our bank account are automatic and we get notifications on everything whic makes keeping on top of everything very simple.

Pros

I love that I have everything I need on one platform, from lease writing to payment collection to service requests.

Cons

I honestly can't say there is anything I don't like!

Reason for choosing TurboTenant

Because it allowed me to create a lease specifically for our state laws and had all the tools I needed. And the price was great!!

Review Source

Response from TurboTenant

August 28, 2024

Thank you for such a detailed and positive review! We're thrilled to hear that TurboTenant has made managing your rental properties easier, especially with everything you need on one platform—from lease writing to payment collection and service requests. It’s wonderful to know that TurboTenant has helped streamline communication, especially in challenging situations like late payments and serving a small claims summons. We’re also glad that you find the automated deposit notifications and other tools helpful in keeping everything organized and running smoothly. Thanks for choosing TurboTenant and for sharing your experience!

GS

Gregory S.  
CEO  
Real Estate  
Used the software for: 2+ years

### "Great for Landlords for securing renters "

May 8, 2024

5.0

Use only for securing renters and had decent response. Ended up finding tenants through Rentler as I have in the past but had many inquiries.

Pros

Great resource for secure renters Ease of use.

Cons

Why do I have to fill this out before I can submit my review?

Review Source

Response from TurboTenant

August 28, 2024

Thank you for your review! We’re glad to hear that TurboTenant has been a great resource for securing renters and that you found it easy to use. It’s always our goal to make the process as smooth as possible for landlords. We hope TurboTenant can continue to be a valuable tool for you in the future. If you have any suggestions or need assistance, we’re always here to help. Thanks for giving TurboTenant a try, and we wish you continued success in finding great tenants!

Kieran M.  
Server  
Food & Beverages  
Used the software for: Less than 6 months

### "Bad management and customer service — don’t recommend "

December 9, 2023

1.0

Poor, don’t recommend. Not interested in taking care of customers or solving problems

Pros

Nothing, I did not have a good experience, I made repeated attempts to contact customer service and was never assisted

Cons

Refused to issue refund when property I applied for was listed incrroectly, and there was never any possibility of me living there. Company refused to do anything to reconcile the situation, fix the listing, or refund my money. I’m a working person struggling to pay for rental applications. Very frustrating

Review Source

Response from TurboTenant

August 28, 2024

Thank you for sharing your experience, and we sincerely apologize for the frustration you’ve encountered. We understand how important it is for our users to have a reliable and supportive experience, especially in situations like yours where the listing was incorrect. It’s concerning to hear that you had difficulty reaching our customer service team and that your issue wasn’t resolved to your satisfaction. We take this feedback seriously and are committed to improving our communication and support processes to prevent this from happening in the future. Regarding your refund request, we want to ensure that all users have a fair and transparent experience with our platform. While our policies are in place to maintain consistency, we also recognize that every situation is unique. We’d like to review your case further to see what went wrong and how we can make it right. Please reach out to us directly with your details so we can investigate this issue further at support@turbotenant.com.

PW

Paul W.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Everything they do, they do well. "

July 10, 2020

5.0

Tenant portal and online payment.

Pros

Tenant screening, lease creation, free tenant payment, tenant portal, maintenance request, pretty much everything was great. The way it brings in leads from third-party sites was impressive.

Cons

Lacked accounting features That's the only con I can think of.

Reason for choosing TurboTenant

Better feature set than Cozy.

Review Source

Response from TurboTenant

July 30, 2020

Hi Paul, Thanks for your review! We are glad you've enjoyed TurboTenant's screening features and marketing. Let us know if you need anything else! Best, TurboTenant Team

JH

Jessica H.  
Property Manager  
Real Estate  
Used the software for: 6-12 months

### "Turbo Tenant has replaced Craigslist for online advertising!"

January 22, 2020

5.0

My experience has been exceptional. Love love love this software!

Pros

I love Turbo Tenant. I receive sooo many leads (majority of my leads) from a single post. It's very easy to use and quality leads that often turn to leases. I would highly recommend - better & more sophisticated than Craigslist!

Cons

This is by no means a big con but I would love if there was a drag and drop option for repositioning photos rather than have to click the arrow repeatedly to get the photo to the main section.

Review Source

NP

Natavarbhai P.  
Landlord  
Construction  
Used the software for: 2+ years

### "Landlord"

August 9, 2022

5.0

Good

Pros

More tenants. More leads free to up load

Cons

Good software to use find tenants.

Review Source

Response from TurboTenant

August 28, 2024

Thank you for your feedback! We’re glad to hear that you’re finding our software effective for attracting more tenants and generating leads. If there’s anything specific we can do to enhance your experience, feel free to let us know. We’re always here to help!

LH

Linh H.  
Entrepreneur  
Wholesale  
Used the software for: 1-2 years

### "Turbo Tenant - UX"

March 15, 2019

5.0

My problem: Having an electronic application that ties into a user friendly app that I can make decisions on based off the credit/background check. Your software helps to connect landlords and tenants together allowing landlords to make the right decision on who will rent their home(s).

Pros

The ease of use and your ability to link all content from renter's application into your dashboard making it extremely easy for landlords like myself navigate through the software.

Cons

Nothing. I think it is well thought out and whoever created it is spot on.

Review Source

LL

Lisa L.  
CEO  
Real Estate  
Used the software for: 2+ years

### "Excellent Platform"

February 9, 2022

5.0

Excellent

Pros

Ease of use, customer service was what I liked the most.

Cons

There was nothing that I did not like,except when my email changed and i needed support to access my account.

Review Source

Response from TurboTenant

February 17, 2022

Hi Lisa, Thank you so much for the review! We're happy to hear that you found our customer service to be helpful. Please let us know if there's anything else we can assist you with. Best, The TurboTenant Team

BA

Betina A.  
Prop Manager  
Commercial Real Estate  
Used the software for: I used a free trial

### "We have different accounts were funds had to go "

January 9, 2022

5.0

We have to stay with zego x now even we wanted

Pros

Program is good But to open 32 different accounts was a deal braker We dont want to touch someone else funds

Cons

We cannot set up all prperties in one account since belong to different owners

Review Source

Response from TurboTenant

January 27, 2022

Hi Betina, Thank you so much for the great review. We're happy to hear that you found us easy to use! Best, The TurboTenant Team

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