# Page 3 | monday.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is monday.com the right Project Management solution for you? Explore 6035 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147657/monday-com/reviews --- monday.com 4.6 (6035) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 6th, 2026 # Page 3 - Reviews of monday.com ## Showing most helpful reviews Showing 51-75 of 6035 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VT Vaughn T. Managing Director Construction Used the software for: 1-2 years ### "But wait... There's more!!" April 28, 2026 5.0 I've been using now for just over a year and a half. My experience has been nothing short of transformative. I used to struggle with a clunky old Gantt chart and now I've got a comprehensive CRM project tracking, communication, and scheduling system, which is quite extraordinary. I forgot to mention also reporting. I now have insights which are incredible. When my accountant asks me a question, I now have an answer at my fingertips. When a customer asks me a question, I now have an answer at my fingertips. My sales team are now able to see in real time their performance, which is extraordinary. Pros End to end it's amazing.... Flexibility, automations, notifications, all the things I struggled with previously I can now create. And that's the think. I build it.... No more, sorry that's not on our pipeline for development at this stage. Any time I want something it's there and I can implement it right away. Test it, if it's good I add it in. No good, I simply drop it and try something else. Cons There's so much I can do and I don't have the time to learn all about it. Even now with native AI, Vibes, workflows, agents it's everything I need but I simply don't have the time to learn and use. Not much if a dislike sorry lol. Review Source RM Rachelle M. Manager Construction Used the software for: 2+ years ### "Great Project Management Solution" April 27, 2026 5.0 Overall very happy with we have been able to build with Monday. The software is pretty user friendly. Pros I love how we can set up and customize boards to exactly what we need. The automations allow for a seamless workflow and notification system. When I have needed guidance customer support has always been helpful and they always follow up to ensure issue or questions were resolved. Cons Some functions like find and replace a 3rd party app is needed. Would also like to see more sync options with QuickBooks and QuickBooks Time. The Monday app has several bugs and limited functionality, which hopefully is being worked on as field workers tend to use tablets. Review Source VR Verified Reviewer Branded Content Specialist Online Media Used the software for: 6-12 months ### "Monday: Very good, but there is room for improvement" April 27, 2026 5.0 It's great for organizing daily tasks within teams and across teams, but it could be even better if the issues I mentioned were resolved. Pros What I like most about Monday is that it connects different teams and keeps everyone on the same page and the automations. Cons You can’t select multiple files at once to delete them or take other actions. Sometimes it takes too many steps to do something simple. The Kanban view isn’t as good as Trello’s. Sometimes it’s not clear from the calendar which item is being referred to, and when you click on a subitem in the calendar, there’s no information about the item. You can’t rename files. Alternatives considered [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Reason for choosing monday.com Bitrix was much more complex. Monday is simpler and more customizable. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) because we needed to include other teams, and Monday made more sense Review Source Jose Antonio D. Auxiliar de Mercadotecnia Building Materials Used the software for: 6-12 months ### "MONDAY UNA APP QUE TE AYUDA EN TU DÍA A DÍA" April 27, 2026 5.0 En general es una aplicación que me ha servido de mucho para poder materializar mis ideas, sobre todo en la creación de formularios e inventarios. De la misma manera, las plantillas que se tienen te apoyan de una buena manera a generar mejores ideas y materializarlas. Pros Las automatizaciones y la opción de crear aplicaciones, como lo son inventarios o formularios que ayudan a la organización en actividades especificas. De la misma manera, el uso de la inteligencia artificial, la cual te ayuda a resolver errores y problemas que puedan surgir durante el día a día. Cons La dificultad en utilizar algunas aplicaciones, ya que no es tan intuitivo en algunos aspectos, sobre todo porque la mayoría es en inglés También no se tiene un suficiente Soporte al cliente ya que en ciertas ocasiones hemos optado por buscar personas que nos puedan apoyar con cursos para el mejor uso de la plataforma. Review Source TT Taylor T. Business Operations Manager Construction Used the software for: Less than 6 months ### "Monday Review for Small Company - It's Great!" April 27, 2026 5.0 Overall, I have really enjoyed working with Monday. I do wish there was a cheaper option for help to onboard and set up the system correctly for our company but I think it is a very fair price for what we get currently. Pros The ease of use and value for what you get is great. I think once the whole team is onboard and understands how to properly use it, it can be a really powerful tool for our company. Cons There is no onboarding or customer service that you can call into, so you have to figure a lot of it out on your own but the platform is very easy to navigate and they do try to make it as intuitive as possible for the users. The AI Chatbot is very helpful as well it just takes a little time to know how to set up your account correctly. Alternatives considered [GitHub](https://www.capterra.com/p/129067/GitHub/) Reason for choosing monday.com The price and the functionalities seemed to fit what our smaller company is looking for. I also feel we can grow with this platform as we become more familiar with it Review Source vL virginia L. self manager Food & Beverages Used the software for: 2+ years ### "Lots of cutomization features and great organizing tool" April 27, 2026 4.0 Overall, I would continue using for own projects. I like the different views (kanban, the task reminders) that is available. I need to play a bit more with the AI features so I know how to save some time in the feature. Pros The color coordination was helpful. Boards are easy to create and use. Lots of features that I have not been able to check out yet but there's a lot of potential to use, like the live docs, automations, etc Cons monday academy was a bit unorganized. I was prompted to take the exam first before I could find the course materials for training. Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) jira didn't track projects well enough, it was great for tasks but for a larger scale project, I thought the workflow was better in monday board and have transitioned to monday now Review Source GD Gage D. Managing Director Financial Services Used the software for: 2+ years ### "Jack of all Trades" April 27, 2026 5.0 I have used Monday for 6+ years in various capacities, from inventory tracking, to basic CRM functionality. The best part about it is that it's easy to onboard onto, not too overwhelming for first-timers, and very intuitive. The recent AI features continue to surprise me everyday as I find more and more use cases for them. Pros I like for the ease of use first and foremost. It's a product that I feel very confident onboarding clients onto because I know that clients from any industry and technical experience level can use it. It's very intuitive for task management and CRM functionality. Cons There are some minor restrictions with the subitems feature. For example, In a CRM instance, I prefer to keep the company name as the primary item, with the subitems containing each contact within the account/company. However, Monday does not support exporting subitems, so it has been a bit tricky figuring out how to extract those. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing monday.com Ease of Use and cost primarily. I did a thorough analysis of several platforms, and it was the best choice based on all of my use cases. Review Source BYM Breiner Yesid M. Analista de datos Financial Services Used the software for: 6-12 months ### "Útil para organizar información, pero se queda corta para un análisis de datos profundo." April 28, 2026 4.0 Es una herramienta atractiva y útil para centralizar la operación diaria de la empresa vía API, pero para un manejo de datos intensivo, empieza a quedarse corta. Aunque me permite construir la base para el seguimiento operativo, las limitaciones técnicas en los filtros de los dashboards, el alto consumo de recursos de las tablas dinámicas y la fricción al usar columnas de reflejo hacen que el trabajo de análisis y reporte sea más lento y manual de lo necesario. Es un gran gestor de tareas y proyectos, pero necesita mejoras urgentes en su motor de visualización y relación de datos. Pros Como asistente de datos, valoro mucho su capacidad para centralizar nuestras bases de datos (clientes, operaciones, cartera y prospectos). La facilidad de uso para crear la estructura base y el apoyo de las plantillas ayudan a arrancar rápido. La conexión de nuestras plataformas vía API (actualizando dos veces al día) y la automatización para tareas básicas son fundamentales para nuestro flujo de trabajo, al igual que las columnas de fórmulas para calcular la maduración de negocios. Cons Aquí es donde encuentro los mayores errores y problemas para mi rol técnico. algunos dashboards (no en todos) tienen fallos al filtrar: no permiten aplicar dos filtros seguidos sin obligarte a refrescar toda la página. Además, descargar estos dashboards en PDF tarda demasiado. A nivel de rendimiento y características, las tablas dinámicas consumen demasiados recursos del sistema y los gráficos disponibles son muy limitados. Finalmente, las columnas de reflejo son poco eficientes; no traen toda la información vinculada de forma automática, obligándome a enlazar datos manualmente o a ingeniármelas creando automatizaciones complejas solo para forzar la conexión entre tableros. Review Source MB Mike B. Warehouse Manager Construction Used the software for: Less than 6 months ### "All in all Great! " April 29, 2026 4.0 Overall very happy thus far, still learning all that Monday can do and how to navigate my way through the more complex things but all in all I like it and looking forward to getting to know more about it as time goes. Pros The AI integration allowing for making baseline automation as well as more complex easy to do, great value for the money. The baseline templates are great starting points as well for most everything you can think of. Cons Honestly so far the only thing is the inability to move around the pop up screens that pop up for tasks you are doing. I also wish they had a way to share any boards that us as users made that we find might be helpful to others with their own touches. \*\*Side note here\*\* I sent an email to the CEO team that is listed for thoughts and ideas and I have received a reply that was from someone with an update and what next steps are within their systems regarding these types of requests. I love that this is even an option! Review Source JR Jemma R. Admin Automotive Used the software for: Less than 6 months ### "Build It Your Way — If You Can Justify the Price" April 28, 2026 4.0 One of the biggest strengths of is how flexible and customizable the platform is. We really value how easy it is to build workboards that reflect exactly how we operate, rather than being forced into a rigid, one-size-fits-all structure. Our workflows don’t follow typical patterns—there are nuances, exceptions, and unique steps that are essential to how we get things done. Being able to tailor boards to match those realities allows us to stay efficient without compromising our processes or relying on awkward workarounds. It creates a strong sense of ownership over the system and ensures that the tool genuinely supports how we work, instead of slowing us down. The main downside is the pricing. While the functionality is powerful, the cost can be a limiting factor, especially as teams scale or require more advanced features. Pros We really value how easy it is to build workboards that reflect exactly how we operate, rather than forcing us into a rigid, one-size-fits-all structure. Our workflows don’t follow the typical patterns you might expect—there are nuances, exceptions, and unique steps that are essential to how we get things done. Being able to tailor the boards to match those realities means we can stay efficient without having to compromise or create awkward workarounds. It gives us a sense of ownership over the system, and ensures that what we’re using actually supports our processes instead of slowing them down. Cons One of the biggest downsides for us was the price. It doesn’t seem too bad at first, but it quickly becomes expensive as your team grows. The per-user cost adds up, and because of the way the plans are structured, you often end up paying for more seats or features than you actually need. It also makes simple decisions—like adding someone new or giving temporary access—feel more complicated than they should be, because there’s always a cost attached. Over time, it starts to feel like you’re paying a premium, even if you’re not using the platform to its full potential. So while the system itself works well, the pricing can feel a bit out of proportion to the value you’re getting day to day. Review Source VR Verified Reviewer Consultant Capital Markets Used the software for: 1-2 years ### "Run don't walk away from this! Run away as fast as our can!" January 29, 2026 1.0 Nothing short of straight trash. The list of issues with this are very long and at least 30 reported to the developers. It is a huge waste of time and efforts to create workarounds to fix the fact that this is a horrible program. Pros I do not like or recommend this product at all. The fact that they are advertised as anything project management is silly. They are in BETA testing with tasks being able to have multi layer subtasks. That says enough! Cons To go even further, the portfolios do not read up from the projects that it contains. You have to report it in the portfolio for it to show up in the project. Completely backwards. This is one of the worst failures in developments I have seen in a software. ClickUp is one thousand percent better and more equipped to handle enterprise or complex management. is a joke Review Source Response from monday.com February 23, 2026 Hey there, we appreciate you taking the time to share this, and sorry to hear it's been a frustrating experience for you. Just to clarify on portfolios: they are designed to roll up data from the projects connected to them and reflect project-level information at the portfolio level. They aren’t separate from the projects themselves. If something wasn’t behaving that way in your setup, we’d genuinely want to understand why. If you’re open to it, feel free to DM us your account email or URL so we can review your configuration and previous reports more closely. We’d love to take a deeper look and see how we can improve your experience! GD Gina D. Senior manager of workforce development and training Non-Profit Organization Management Used the software for: 1-2 years ### "If support was better it would be 10/10" April 28, 2026 3.0 If it were wasier to work with custoner support when there is a probem ide give 10/10. But sadly the supoort is limited to chat and not useful. Since my whole operation is on here having something broken without a fast solution is a real nightmare. Pros I love that i can stay organized and collaborate with my team! The new AI features are useful but still not perfect. I like the ability to create "apps" for form views based on my prompts. Cons Customer support is not great. Its hard to get things done because you cannot call and talk to anyone. At this point im seriosuly considering finding anothwr solution just because i dont want to have to contact support again. Alternatives considered [Notion](https://www.capterra.com/p/186596/Notion/) Reason for choosing monday.com Wasnt allowed to use others. Also i like notion but i feel its harder to implement it overwhelms people. Review Source VR Verified Reviewer Digital Marketing Manager Insurance Used the software for: 2+ years ### "Monday.com is great for light to medium needs, but you may outgrow it's capabilities" January 28, 2026 3.0 I was on the team that initially vetted and recommended , and I've used it for 4+ years almost daily. It excels with simple project management and offers extremely user-friendly functionality. However, it has serious limitations compared to, say, Jira, or another platform used to manage intricate projects spanning multiple teams. Pros The colors, branding, interface, and instructional information provided within the interface are very inviting and non-intimidating for non-technical people. Cons It lacks many of the more advanced capabilities offered by Asana, Jira, and other task/project management platforms Switched from [Trello](https://www.capterra.com/p/211559/Trello/) The team felt Trello offered a poor user experience and a limited interface Review Source CG Caitlin G. Director of Services Marketing and Advertising Used the software for: 2+ years ### "Love Monday.com" April 27, 2026 5.0 Overall experience with the tool has been great. We appreciate the support, both asynchronous and being able to jump on a call with someone when we can't figure something out or are looking at potential new features. While pricing can feel like a big barrier, it's been worth it for our team. Now if we could only bundle the CRM in a way where only 1 or 2 seats is needed, not the whole team... that would be great! We'd switch from Hubspot in that situation. Pros I've been using monday for years. I appreciate the clean interface and ease of adoption. Our teams love the automation, the notifications, and the new AI options to improve workflows. I don't know what we'd do without monday as our backbone of all delivery. Cons Not a lot of cons, but it's hard to get a tease of features (especially the AI ones, like vibe) but then have the pricing of using those features be exorbitant for our small team. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) Reason for choosing monday.com Monday was easier to adopt and visually more appealing for a group of designers. Review Source Nathaniel H. Process Engineer Automotive Used the software for: 1-2 years ### "monday.com - Free Online Project Management Tool" January 24, 2026 5.0 I am currently using to collaborate on a project management Ghannt chart with an equipment supplier. The supplier is quite literally on the other side of the world, but because of the cross functional compatibility we are able to work together to view/edit/create remotely. Pros What I like most about is the ability to collaborate cross functionally to create and update Ghantt style charts to manage projects I work on both internally and externally with suppliers. This allows for team members all around the world to contribute remotely on the same efforts. Cons Just like any tool, learning to use can at first be a little challenging. But once you've learned the ropes it is quite easy to use and becomes second nature. Review Source MR Matt R. AE Professional Training & Coaching Used the software for: 2+ years ### "Easy and digestible. " April 27, 2026 5.0 Monday is the best for modularity and price. My experience is that its easy to start and change things in the future. The pricing matches the need from Standard to pro to Enterprise. Pros Ease of use and automations. Live development for novice users. Features are easy to find and scalable. Cons AI pricing is confusing, but I understand its a work in progress. My Work is the most confusing part of monday for me personally. Switched from [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Price and ease of use and able to build your own process on your own Review Source VR Verified Reviewer Instructional Designer Education Management Used the software for: 1-2 years ### "Flexible, Visual Project Management" February 26, 2026 5.0 Overall, is a powerful and flexible work management platform that excels at project tracking, team collaboration, and workflow automation. It is especially effective for cross-functional teams that need visibility and accountability. While there is a learning curve for advanced customization, once configured properly, it significantly improves organization and transparency across projects. Pros The customizable boards, automation features, and multiple views (Kanban, timeline, calendar, dashboard) allow teams to tailor workflows to their needs. Collaboration is seamless with tagging, file sharing, status updates, and real-time notifications. The automation builder saves time by minimizing repetitive tasks, and its integrations with tools like Slack, Google Drive, and Salesforce improve productivity. Cons Pricing can become expensive as teams grow or require advanced features. Some automations and integrations are available only on higher-tier complex workflows can take time to set up, and performance may slow down if boards have many items. items. Reporting and dashboard capabilities, while useful, may feel limited compared to more robust analytics platforms. Review Source JC Jack C. Manager Information Technology and Services Used the software for: 6-12 months ### "monday.com Review: A Powerful and Flexible Work Management Platform with a Premium Price Tag" January 12, 2026 4.0 is excellent for teams that need flexible workflows, visual project management, and strong collaboration within larger organizations willing to invest in scalable tools with automation and integration capabilities, has such much of my experience comes from working with it with our clients. That said, what it does it does very competently and with great ease-of-use. Pros has a clean, colorful, and visual interface that makes navigating tasks and boards easier than many competitors, lowering the learning curve for new users and teams. It offers highly customizable boards, workflows, and multiple viewing options (Kanban, Timeline, Gantt or Calendar) with built-in automation that lets you reduce repetitive tasks and streamline workflows. Cons requires a minimum of three paid users, and essential features (Gantt charts, time tracking, advanced reporting) are often locked behind more expensive tiers. Although functional, the mobile app doesn’t always match desktop capabilities and has some issues. Review Source VR Verified Reviewer Solution Deployment Manager Computer Software Used the software for: 2+ years ### "Our Go-To place for Professional Client Implementation" May 4, 2026 5.0 As a Solution Deployment Manager, my goal is to make the transition from "Sold" to "Live" as seamless as possible. acts as our digital "Front Door" for clients. It has standardized our implementation methodology through custom templates that we spin up for every new project. By using the platform as a collaborative hub, we’ve drastically reduced the "Where do we stand?" emails. Clients appreciate the professional, organized interface, and my team appreciates having a centralized place for documents, communication, and task tracking. Pros For client-facing implementation, Shareable Boards are the standout feature. They allow me to invite clients into a dedicated workspace where they have 24/7 visibility into their onboarding journey without seeing our internal-only boards. The "Battery Widget" and Gantt views are incredibly helpful for "client health" reporting as they provide an immediate, visual sense of progress that builds trust. I also rely on automations to drive the timeline. Cons Managing guest permissions can sometimes be a bit of a manual chore when dealing with large client teams. Review Source TF Tripp F. VP of Ops Food & Beverages Used the software for: 1-2 years ### "Repeat customer - great experience" April 27, 2026 5.0 Overall I am very happy with and would recommend it to others. The customer service is helpful and the system is a huge time saver. Pros I have used in my last 2 roles and both were able to take manual processes and drive material improvements. The automations make it much easier to drive process flows and it is a very user friendly platform with quick adaptation. Cons There are some lags while automations are running which can be a nuisance. Additionally, there are limits in the logic and board structures (such as not being able to use "or" statements). The board structures can be limiting but this is not too much of an issue if you plan accordingly. Review Source VR Verified Reviewer DISTRIBUTION CENTER MANAGER Logistics and Supply Chain Used the software for: I used a free trial ### "The Ultimate Visual Hub for Operational Efficiency and Team Collaboration" May 11, 2026 5.0 My overall experience with has been excellent. It has significantly improved our team's coordination and transparency. We used it to track distribution tasks and inventory projects, and it helped us identify bottlenecks that we previously missed. It has effectively replaced several scattered spreadsheets and consolidated our communication into one place, making our operations much more efficient. Pros What I like most about is its highly visual and intuitive interface. As someone with a background in logistics management, the ability to customize boards to track complex supply chain workflows is a game-changer. The automation features are incredibly powerful—reducing manual data entry and ensuring that my team stays updated on every task status in real-time. It’s not just a task manager; it’s a full operational hub. Cons While the platform is very flexible, the learning curve for advanced automations and integrations can be a bit steep for new users. Additionally, the pricing structure can become quite expensive as you add more team members or require higher-tier features. I also found that the notification system can be a bit overwhelming if not properly configured from the start. Review Source GP Gissett P. Project Manager - Admin Construction Used the software for: 1-2 years ### "Monday Streamlining efficiency " April 27, 2026 5.0 Overall, it’s a strong tool if you want something flexible, visual, and scalable—especially for project-based work like construction, operations, or admin workflows. If you're already managing bids, RFIs, and submittals, it can definitely streamline your process once it's set up properly. Pros My overall experience with is largely positive, especially for project management and team coordination—but it’s not without a few trade-offs. On the strong side, it’s very intuitive and visually driven. The board layout (similar to spreadsheets but much more flexible) makes it easy to track tasks, deadlines, and responsibilities at a glance. Customization is one of its biggest advantages—you can build workflows that match construction projects, bid tracking, submittals, or office operations without needing heavy technical skills. Automations (like status updates, reminders, or notifications) save a lot of manual follow-up, which is useful when managing multiple jobs or vendors. Cons Pricing can climb quickly as your team grows or if you need advanced features. Also, while it’s easy to start, more complex setups (like dependencies, advanced automations, or integrations) can take time to fully optimize. Switched from [Notion Website Builder](https://www.capterra.com/p/10018458/Notion-Website-Builder/) the pricing , all apps were not working properly. Review Source JL Jillian L. CEO Marketing and Advertising Used the software for: 2+ years ### "Small Business gives Monday.com 10/10" April 27, 2026 5.0 I have used for 5 years and recommend it to everyone I know with a small business. It helps our team stay organized and efficient when creating social media content for 25+ businesses. Pros I love how our team can communicate through it and use automations to make us more efficient. The ease of use is so helpful as I invite clients as guests to view their content we create for them. I also feel like you get so much value for your money with and recommend it to a lot of small business owners. Cons I wish it had a scheduling feature for social media so we didn't have to copy and paste our content from over to meta scheduling. I wish also the phone view for docs was better as my clients tend to complain about not being able to read the full column or row. They also complain about the board view from a phone is hard to open up the text box and read everything as well. Review Source GB Giselle B. Product Manager Entertainment Used the software for: 1-2 years ### "Great tool for project organization and team collaboration" April 27, 2026 5.0 Overall, my experience with has been very positive. It’s a powerful and user-friendly tool that significantly improves organization and team collaboration. It helps centralize information, streamline workflows, and maintain clarity across projects. With improvements in subitem customization and deadline notifications, it would be even more complete. Pros I love how effective is for organizing projects and tasks. It’s very intuitive to set up boards, track progress, and keep everything aligned. The ability to mention teammates directly within tasks makes collaboration seamless. I also find it very useful to manage deadlines and keep visibility on delivery dates. Another strong point is how easy it is to attach and organize different types of files—images, videos, and links—all in one place. Cons One limitation I’ve noticed is with subitems. Sometimes it’s not very easy to customize the columns for each subitem, which can make more detailed task breakdowns less flexible than expected. I would also like to have clearer or more proactive alerts or notifications when a task is about to reach its due date. Switched from [ClickUp](https://www.capterra.com/p/158833/ClickUp/) I was working at another company, the new uses Monday Review Source RB Ruth B. Marketing Director Information Technology and Services Used the software for: 1-2 years ### "The best task management tool I've ever used!" April 29, 2026 5.0 It has become the most important tool for communicating with my staff and getting projects done efficiently. Pros The platform is feature rich and intuitive, and the customer support team is quick to respond and knowledgeable. Cons I would like more flexibility with the automations. I have tried to create triggers to establish connections between boards, and between MS Office apps, but have been unsuccessful for the most part. Switched from [Trello](https://www.capterra.com/p/211559/Trello/)[Any.do](https://www.capterra.com/p/173614/Any-do/) Features, flexibility, and ease of use (Monday is very intuitive!) 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