# monday.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is monday.com the right Project Management solution for you? Explore 6063 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147657/monday-com/reviews --- monday.com 4.6 (6063) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 6th, 2026 # Reviews of monday.com Ease of use 4.5 Customer Service 4.4 ## Pros and Cons in Reviews LK Lokesh K Application DeveloperInformation Technology and Services, 201 - 500 employeesUsed the software for: 1-2 years. “The AI integrations have been a game-changer for me, specifically for summarizing complex technical documentation and generating SEO-ready marketing content, which has significantly compressed our project lifecycles.“ April 30, 2026 CG Ciaran G Operations ManagerFacilities Services, 11 - 50 employeesUsed the software for: 1-2 years. “Additionally, certain views and reporting tools lack depth compared to more specialised project management software, making it harder to extract detailed insights without extra setup or external tools.“ April 30, 2026 CH Corey H Senior ManagerFacilities Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “Boards, columns, automations, and views can be tailored to suit different teams and workflows, allowing us to manage everything from day‑to‑day tasks to more complex operational processes in one platform.“ April 28, 2026 AB Andreja B Senior Platform EngineerComputer Software, 501 - 1,000 employeesUsed the software for: 1-2 years. “At first, I spent way too much time tweaking colors and columns instead of actually working. Plus, their "seat-package" pricing system (where you must pay for a minimum of 3, 5, or 10 users) deeply annoys me when I only need to add a single person.“ June 9, 2026 ZB Zion B Commercialization Sr. AssociateConsumer Goods, 201 - 500 employeesUsed the software for: More than 2 years. “The ability to connect board - track multiple projects in one dashboard and the portfolio solution in enterprise are all amazing additions to company project tracking and workflow management.“ April 27, 2026 ES Eden S Brand ManagerConsumer Goods, 11 - 50 employeesUsed the software for: 6-12 months. “In Asana, you can link multiple boards (or projects) quite easily, whereas in Monday, the process feels more complicated than it needs to be. While I understand that it is possible to connect boards, it requires setting things up in a very specific way, which can be confusing and less user-friendly.“ April 30, 2026 AH Amber H CEO OwnerBusiness Supplies and Equipment, 2 - 10 employeesUsed the software for: More than 2 years. “As someone who builds automated operational systems for various service trades, I find the ability to customize boards for everything from high-level project management to granular lead tracking essential.“ May 13, 2026 YS Yashraj S Senior specialistHuman Resources, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “Mobile App Limitations: While the mobile app is functional, it lacks the full depth of the desktop version, making complex board management difficult on the go.“ April 27, 2026 ## Showing most helpful reviews Showing 1-25 of 6063 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Serkan Y. Business Analyst Team Lead Information Technology and Services Used the software for: 2+ years ### "Holistic monday.com Review" April 27, 2026 5.0 I've been using for over 4 years and am familiar with most of its features. I also work as an monday.com IC in a EMEA Partner Pros 1\. Workflow Feature 2. Mobile App 3. AI Functions (sidekick, vibe, blocks) 4. Portfolio Solution and AI Based Risk Insight Function 5. monday Service - Client Portal & Channels Cons \- In some cases, it is hard to follow the product updates and new releases - Sometimes, automation center works slowly. - In mobile app, Android and IOS have some differences because of that it is hard to sycn the teams Review Source DC Daphnie C. Operations Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Powerful and Flexible but needs Customization for Nonprofits" April 27, 2026 5.0 My overall experience with has been very positive. It helped us centralize workflows and improve organization across our nonprofit team. The flexibility, automations, and integrations save a lot of time, but there is a learning curve, especially for dashboards and more complex setups. The CRM templates are also quite sales-focused, so we had to customize them to better fit nonprofit needs. Overall, once set up, it is a powerful tool that really improves efficiency and collaboration. Pros I have been using for a while now to manage operations at a nonprofit, and honestly, it has made a big difference in how we stay organized. What I like most is how everything can live in one place. We use it for tracking leads, managing projects, handling contracts, and even donor tracking. Before monday.com, things were all over the place, and now it just feels much more structured and easier to follow. The boards are flexible enough that we can set them up exactly how we need, which is a huge plus. I also really like the automations and integrations. Once we connected it with tools like Thinkific and Zapier, it saved us a lot of manual work. Things update automatically, and we can see data almost in real time, which is super helpful for reporting. Cons here is definitely a learning curve, especially when you try to build more complex workflows or dashboards. Some features (like charts or reporting) are not as straightforward as you would expect, and sometimes it takes a bit of trial and error to get things right. One thing I noticed is that the Monday CRM templates feel very sales-focused. They work well for traditional sales pipelines, but for a nonprofit like us, they do not always fit out of the box. We had to spend extra time customizing and adjusting the structure to better support things like partnerships, program tracking, and community engagement. Also, it can be a little confusing figuring out when to use the CRM side versus the regular work management boards. We had to experiment quite a bit before landing on a structure that worked for us. Switched from [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) We switched from Salesforce to mainly because we needed something simpler, more flexible, and easier for our team to actually use day to day. Salesforce is powerful, but it felt too complex for our needs. It required more setup, maintenance, and technical knowledge, which made it harder for a small nonprofit team to manage efficiently. Many workflows were not as transparent, and it was not always easy for staff to quickly understand or update information. Review Source LD Lochlan D. Director Environmental Services Used the software for: 1-2 years ### "Indispensable for my business, but not without real frustrations" April 30, 2026 3.0 I'm wedded to . I use it every day, my whole consultancy and delivery business runs through it, and I'd recommend it to anyone in a similar position. It's the one piece of software I genuinely value — I'd switch search engines, social platforms or office suites without much thought, but project management lives here. My honest worry is the long term: as my data, systems and interlinkages deepen, the cost of leaving rises, and I've already seen functionality removed and pricing creep up. I've made peace with the limitations and built workarounds, but I'd be lying if I said I felt entirely secure as a customer. Pros Easy to use and intuitive — the interface is colourful and people generally just "get it", which makes it brilliant for communicating with teams and clients. Customer support is genuinely excellent. The AI chatbot is more capable than most — it once correctly diagnosed three separate software issues from a screen recording I sent. When you get passed to a human agent, they're consistently helpful; one recently sent me a follow-up video tutorial after working through a Gantt rollup problem with me. The biggest win for my consultancy has been capacity planning. Combining timelines, estimated hours and dependencies in the Gantt view, then pulling that into a team capacity dashboard alongside a separate board tracking holidays, sickness and training, lets us instantly spot blockages and have honest conversations with clients about realistic deadlines. That alone has changed how we run the business. The item/subitem structure suits long-running work perfectly — some of our forestry projects span 5–10 years, with subitems as the discrete tasks within them. Linking each item to a single Google Workspace file means I never go to Drive to find anything; I just search monday. Board linking works well, and the timesheet dashboard helps keep productivity visible across teams. Cons Time tracking is genuinely poor for a tool that markets itself as team-based. Two people can't track time on the same item simultaneously, and you can't meaningfully export hours by client or subitem, so it ends up being little more than a clock you copy figures from. Dependency assignment in Gantt view is clumsy. Instead of clicking the item above, you have to type its name and pick from a list — painful when you have multiple similarly-named items. Worse, when you duplicate an item with subitems and dependencies, the dependencies in the duplicate link back to the original's subitems rather than the new ones. There's no clean workaround, so we avoid duplicating altogether. Gantt charts don't export to PDF reliably — the view often misaligns and you can't correct it. Labels sometimes pull data you didn't ask for (item names appended to subitem hours), and the table column on the left can't be widened into the Gantt area, so long subitem names get cut off. Inserting new items into an existing dependency chain is also fiddly enough that we plan around it. Performance is sluggish even on top-of-the-range hardware and fast internet — boards take a few seconds to load every time, simple or complex. Pricing feels like a moving target. I'm on Pro and still get features dangled in front of me that turn out to sit on a higher tier (forms, certain map functions). Functionality I relied on has also been quietly removed — postcode-based email logging used to capture replies back into the item, and now it doesn't, apparently to nudge users toward the separate CRM product. Reduced functionality without reduced price is hard to swallow, especially when support insists nothing has changed. The three-seat minimum almost stopped me signing up when I started my business. Plenty of small businesses would benefit and don't, purely because of that barrier. And there's constant noise — non-native add-ons being pushed, AI features being promoted — when I just want to get on with building boards. Review Source KS Krishna S. Design Strategist Design Used the software for: 2+ years ### "The Platform That Changed How My Team Works (Mostly for the Better" April 10, 2026 4.0 Overall, has been a net positive for how I manage work and lead my team. It brought structure to what used to feel chaotic, and gave everyone (myself included) a clearer sense of ownership and accountability. The learning curve exists, but once the team was up and running, the platform became less of a tool and more of a operating rhythm. Is it perfect? No. But the right tool rarely is. What matters is whether it makes your work life meaningfully better, and for the most part, monday.com does exactly that. Pros The visual boards genuinely changed the way I run my team. I still remember the early days of juggling spreadsheets and chasing people down for status updates — it was exhausting. With , I pulled up a board and everything was just there. Color-coded, organized, and instantly readable. My team stopped asking "what should I be working on?" and I stopped dreading Monday morning check-ins. That alone was worth the switch. Cons The two areas where still has room to grow are integrations and pricing. Some third-party connections feel a bit surface-level for a platform of this caliber — certain workflows require more manual effort than they should, which can be a minor but recurring inconvenience. On the pricing side, costs do add up as your team scales, and a few features that feel fairly essential are reserved for higher-tier plans. Nothing that would push me away, but worth factoring in before you commit. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) Asana is a solid platform, but its rigid structure meant I was constantly adapting our workflows to fit the tool rather than the other way around. offered the flexibility I was looking for such as r — customizable workflows. Review Source CC Cathy C. Founder and President Marketing and Advertising Used the software for: 2+ years ### "Solid, easy to use, great for our remote team" April 30, 2026 5.0 Solid. For us individually as well as looking at the big picture of projects, deadlines, etc. Love the color coded options, how easy it is to set up new clients and projects. The mobile app is helpful for looking up specific items when I'm away from my computer. Pros Our team is remote, so it's enabled us to easily and effectively collaborate. We've used it for 8+ years, managing our clients' projects and our marketing projects. Cons We have 4 users but our plan is for 5. I'd rather pay for each user, not a minimum. Then I would like to upgrade to the Pro plan! Switched from [Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/) Needed a real project management tool. And a standalone CRM. Review Source LR Luis R. IT manager Pharmaceuticals Used the software for: 2+ years ### "Powerful and Flexible Work Management Tool with Room for Improvement" April 29, 2026 5.0 Overall, my experience with has been positive. It is a powerful tool for organizing work, improving team collaboration, and increasing productivity. While there is a learning curve at the beginning, once the platform is properly configured, it becomes a central hub for managing operations efficiently. It’s particularly valuable for teams looking for a customizable and scalable solution. Pros What I liked most about is its flexibility and visual interface. It allows you to customize workflows according to your business needs, which is especially useful for managing projects, tracking tasks, and collaborating across teams. The dashboards and automations help reduce manual work and provide clear visibility of progress in real time. Integration with other tools is also a strong advantage. Cons One of the main downsides is pricing, which can become expensive as your team grows or if you need advanced features. Additionally, some automations and integrations are limited depending on the plan. At times, the platform can feel overwhelming for new users due to the number of options and configurations available. Alternatives considered [Microsoft Planner](https://www.capterra.com/p/227201/Microsoft-Planner/) Reason for choosing monday.com I chose over other alternatives like Asana, Trello, or ClickUp because of its balance between flexibility, usability, and visual project management. Unlike simpler tools such as Trello, which are mainly limited to Kanban boards, monday.com offers multiple views (timeline, calendar, dashboards) that allow better control of complex projects. Another key reason is its high level of customization. monday.com allows you to adapt workflows, fields, and automations to fit different business processes, rather than forcing teams into a rigid structure. This makes it suitable for both operational and strategic use cases. Additionally, its visual interface and ease of use make onboarding faster compared to more complex tools. Teams can quickly understand task status, ownership, and priorities without heavy training, which is critical for adoption. Finally, the availability of built-in automations, integrations, and customizable dashboards helps centralize work and reduce manual effort, making it a more scalable solution compared to many alternatives. Review Source JJ Jacob J. Systems Engineer Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Excellent for project management" April 28, 2026 5.0 We migrated from Microsoft Planner for the majority of our projects and everyone across the company much prefers . We have now run many projects through it and I truly believe that managing these projects would have been much harder with Planner. Getting people to use things is hard, but people genuinely enjoy using Monday.com which means we don't have any resistance when adding more projects into it and getting new people onboarded. Pros Easy to use for the whole team. It's very visually appealing which is great so that many members of the team like it and actively like using it. It's easy to understand and quite flexible which is nice. I really like being able to house everything in one board - all my tasks, documentation, forms and dashboards, all in one place. The automations are super easy to set up and offer a ton of value being able to dictate logic and have your boards work for you is great. Cons I think the pricing structure is a bit annoying at first. We've adopted gradually, but needing to buy licenses in set amounts is a bit annoying. When you connect a board to a column, there's no option for adding all the tasks from the board automatically to the connected column. You have to add them all manually and individually which is annoying. But not the end of the world. The name! You can't just say "Monday" because people have no idea what you're on about and saying "" each time is annoying. Alternatives considered [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing monday.com I did a free trial of both, and whilst I hate to say I think personally Asana looked better. I think it was slightly clunkier, especially when it came to connecting boards together. And the automations weren't as good. Switched from [Microsoft Planner](https://www.capterra.com/p/227201/Microsoft-Planner/) Microsoft Planner looked garbage, was expensive and offered a fraction of the features. Nobody liked it, it integration horribly with everything, had no dashboards or automations and just is an awful, awful product. Review Source AS Abby S. Marketing Manager Computer Software Used the software for: 2+ years ### "A clear, well designed tool" April 28, 2026 5.0 My overall experience with has been very positive. It’s a platform I genuinely enjoy using. It's simple, intuitive, visually modern, and great for team collaboration. It offers strong functionality at a reasonable price and it makes managing work feel more organised and engaging. Aside from a few areas that could be more intuitive, like linking and training resources, it’s been a fantastic tool that adds real value to my workflow. Pros I really like how easy and intuitive is to use. The fresh, modern interface, clean layout, and overall user experience make it enjoyable to work in every day, and is easily one of the best tools we use. It’s also great value for money, and has nice collaboration features like the comments functionality that make it easy for our team to stay aligned. The vibe webinars are also a great new addition to the platform, and help me work out new functionality and how to better use the platform. Cons The main challenge is that linking items and automation can be a bit difficult and sometimes feels less intuitive than the rest of the platform. I also think having more helpful training videos or tutorials would make onboarding even smoother and help with new features, as I don't think the platform is lacking anything (i.e. has a significant template library, easy to use, great overall), but maybe we are not using certain aspects well or at all. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) was cleaner and a significantly better user interface. Review Source VP Vishal P. Lead Product Designer Information Technology and Services Used the software for: Less than 6 months ### "Works well once you get used to it" April 28, 2026 5.0 overall experience with has been pretty smooth. it’s easy to get started and doesn’t feel heavy. once things are set up, managing tasks and tracking work becomes much simpler. it handles day to day work well, though it can feel a bit much as things scale. but overall, it does the job without too much friction. Pros is pretty easy to start with, didn’t take much time to figure things out. UI is simple and clean so setting up boards and tasks is quick. i like how flexible it is, you can use it for different things without needing any technical setup. automations help a lot with small repetitive stuff. also gives a good view of what everyone is working on so tracking is easier. integrations with tools like slack and google drive work fine. overall it just makes managing work a bit smoother without too much effort. Cons can feel a bit cluttered when things scale. pricing gets expensive as team grows. takes a little time to set things up properly. notifications can get noisy if not managed. Alternatives considered [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing monday.com chose mainly because it felt more flexible and easier to customize for our workflow. asana is more task focused. Switched from [Trello](https://www.capterra.com/p/211559/Trello/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) I used to manage things mostly on excel and google sheets, sometimes trello for tasks. felt more structured and easier to track everything in one place. Review Source Juan Jose Z. Head of Sales LATAM Information Technology and Services Used the software for: 1-2 years ### "Monday AI is king. " April 29, 2026 5.0 My entire experience with Monday has been like a before-and-after. Before, it was amazing that I could use the whole lifecycle of my business: - my kickoff - my projects - my project management - my task management Everything else, too, like my two-week tasks, my payments, and my commissions. On the CRM side, it is amazing to see the lifecycle and the customer journey I can do with Monday CRM. I use the whole Monday ecosystem, and after, with the AI capacities we have now, it is amazing. The AI NoteTaker and all the information Monday has is awesome, and the agents I have been working with are great. Pros Right now, the most I like about Monday is the AI capabilities. The Sidekick and the fact that this guy knows everything about my workflow, so I don't have to use other AI platforms, is amazing. I also love: - the general - the task management - the work management - the CRM Everything in one place Cons Right now, the least thing is the WhatsApp integration for Monday CRM. I need it. I think so. It's going to be very, very good for Monday CRM and also for every Monday product. Review Source TT Taylor T. Business Operations Manager Construction Used the software for: Less than 6 months ### "Monday Review for Small Company - It's Great!" April 27, 2026 5.0 Overall, I have really enjoyed working with Monday. I do wish there was a cheaper option for help to onboard and set up the system correctly for our company but I think it is a very fair price for what we get currently. Pros The ease of use and value for what you get is great. I think once the whole team is onboard and understands how to properly use it, it can be a really powerful tool for our company. Cons There is no onboarding or customer service that you can call into, so you have to figure a lot of it out on your own but the platform is very easy to navigate and they do try to make it as intuitive as possible for the users. The AI Chatbot is very helpful as well it just takes a little time to know how to set up your account correctly. Alternatives considered [GitHub](https://www.capterra.com/p/129067/GitHub/) Reason for choosing monday.com The price and the functionalities seemed to fit what our smaller company is looking for. I also feel we can grow with this platform as we become more familiar with it Review Source GD Gage D. Managing Director Financial Services Used the software for: 2+ years ### "Jack of all Trades" April 27, 2026 5.0 I have used Monday for 6+ years in various capacities, from inventory tracking, to basic CRM functionality. The best part about it is that it's easy to onboard onto, not too overwhelming for first-timers, and very intuitive. The recent AI features continue to surprise me everyday as I find more and more use cases for them. Pros I like for the ease of use first and foremost. It's a product that I feel very confident onboarding clients onto because I know that clients from any industry and technical experience level can use it. It's very intuitive for task management and CRM functionality. Cons There are some minor restrictions with the subitems feature. For example, In a CRM instance, I prefer to keep the company name as the primary item, with the subitems containing each contact within the account/company. However, Monday does not support exporting subitems, so it has been a bit tricky figuring out how to extract those. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing monday.com Ease of Use and cost primarily. I did a thorough analysis of several platforms, and it was the best choice based on all of my use cases. Review Source VR Verified Reviewer Digital Marketing Manager Insurance Used the software for: 2+ years ### "Monday.com is great for light to medium needs, but you may outgrow it's capabilities" January 28, 2026 3.0 I was on the team that initially vetted and recommended , and I've used it for 4+ years almost daily. It excels with simple project management and offers extremely user-friendly functionality. However, it has serious limitations compared to, say, Jira, or another platform used to manage intricate projects spanning multiple teams. Pros The colors, branding, interface, and instructional information provided within the interface are very inviting and non-intimidating for non-technical people. Cons It lacks many of the more advanced capabilities offered by Asana, Jira, and other task/project management platforms Switched from [Trello](https://www.capterra.com/p/211559/Trello/) The team felt Trello offered a poor user experience and a limited interface Review Source GP Gissett P. Project Manager - Admin Construction Used the software for: 1-2 years ### "Monday Streamlining efficiency " April 27, 2026 5.0 Overall, it’s a strong tool if you want something flexible, visual, and scalable—especially for project-based work like construction, operations, or admin workflows. If you're already managing bids, RFIs, and submittals, it can definitely streamline your process once it's set up properly. Pros My overall experience with is largely positive, especially for project management and team coordination—but it’s not without a few trade-offs. On the strong side, it’s very intuitive and visually driven. The board layout (similar to spreadsheets but much more flexible) makes it easy to track tasks, deadlines, and responsibilities at a glance. Customization is one of its biggest advantages—you can build workflows that match construction projects, bid tracking, submittals, or office operations without needing heavy technical skills. Automations (like status updates, reminders, or notifications) save a lot of manual follow-up, which is useful when managing multiple jobs or vendors. Cons Pricing can climb quickly as your team grows or if you need advanced features. Also, while it’s easy to start, more complex setups (like dependencies, advanced automations, or integrations) can take time to fully optimize. Switched from [Notion Website Builder](https://www.capterra.com/p/10018458/Notion-Website-Builder/) the pricing , all apps were not working properly. Review Source YS Yashraj S. Senior specialist Human Resources Used the software for: 2+ years ### "A Powerful, Visual Hub for Modern Team Collaboration" April 27, 2026 5.0 My overall experience with has been largely positive. It excels as a "Work OS" because it bridges the gap between simple task management and complex project tracking. The interface is vibrant and engaging, which actually encourages the team to keep their status updates current—something we struggled with using more sterile tools. While the pricing tiers can be a bit steep as you scale, the time saved through automations and the clarity gained through custom dashboards makes it a worthwhile investment for teams that value transparency. Pros The most impressive aspect of is its visual versatility and intuitive UI. Unlike traditional project management tools that feel like rigid spreadsheets, monday.com allows for a high degree of customization through various "Views" (Kanban, Gantt, Timeline). Automation Center: The "if this, then that" automation recipes are incredibly easy to set up and significantly reduce manual data entry. Centralized Communication: It effectively eliminates "email silos" by keeping all task-related discussions, files, and updates in one centralized location. Onboarding: The platform is aesthetically pleasing and user-friendly enough that it minimizes the learning curve for new team members. Cons While the platform is powerful, the pricing structure and feature gating can be frustrating for smaller teams. Specifically, many essential features—like certain automations or advanced integrations—are locked behind higher-tier "Pro" or "Enterprise" plans, which can become expensive quickly. Complexity in Scale: When boards become overly populated with hundreds of items and dozens of columns, the interface can occasionally feel cluttered or suffer from slight performance lag. Notification Overload: The default notification settings can be overwhelming; if not carefully managed, users can easily lose important updates in a sea of "pings." Mobile App Limitations: While the mobile app is functional, it lacks the full depth of the desktop version, making complex board management difficult on the go. Review Source RM Rachelle M. Manager Construction Used the software for: 2+ years ### "Great Project Management Solution" April 27, 2026 5.0 Overall very happy with we have been able to build with Monday. The software is pretty user friendly. Pros I love how we can set up and customize boards to exactly what we need. The automations allow for a seamless workflow and notification system. When I have needed guidance customer support has always been helpful and they always follow up to ensure issue or questions were resolved. Cons Some functions like find and replace a 3rd party app is needed. Would also like to see more sync options with QuickBooks and QuickBooks Time. The Monday app has several bugs and limited functionality, which hopefully is being worked on as field workers tend to use tablets. Review Source GT Giulia T. Marketing and communication coordinator Events Services Used the software for: 1-2 years ### "monday.com - turning Mondays into something better." April 28, 2026 5.0 My experience with Monday has been very positive overall. I really like how intuitive and easy to use the platform is—it helps me stay organized without wasting time figuring things out. The range of features is solid, and the automations and templates save me a lot of time in my daily workflow, which makes it great value for money. I also appreciate how responsive and helpful the customer support is when I need it. While I’ve encountered a few minor bugs here and there, they’ve never been a major issue and usually get resolved quickly. What I particularly enjoy are the widgets, which make it easier to visualize my work, and the integrations—especially with DocuGen—which add a lot of efficiency to my processes. Overall, Monday helps me stay productive in a simple and effective way. Pros I like Monday because it brings a sense of structure and fresh momentum to my week. When it comes to value for money, Monday offers a lot through its robust set of tools that help me stay organized and efficient without feeling like I’m overspending on features I don’t use. Another reason I appreciate Monday is its ease of use. The interface is intuitive, making it simple to manage tasks, track progress, and collaborate with others. I don’t have to spend time figuring things out—it just works. On top of that, their customer support is responsive and helpful whenever I run into questions. In terms of features, Monday covers everything I need, from task management to workflow tracking. The automation capabilities are especially useful, saving me time by handling repetitive tasks. I also find the templates very practical—they give me a solid starting point for different types of projects. Of course, like any platform, there can be occasional bugs and issues, but they’re usually minor and get resolved quickly. Overall, Monday helps me stay productive and organized, which is why I genuinely enjoy using it. Cons Actually, nothing I think, I really appreciate the software because it's always evolving. Maybe the fact that sometimes my automations get desactivated but I don't know why - so I went with workflows. Review Source CG Ciaran G. Operations Manager Facilities Services Used the software for: 1-2 years ### "Flexible, Visual Project Management with Room to Grow" April 30, 2026 5.0 Overall, my experience with has been very positive. It’s a flexible and user-friendly platform that makes organising tasks, tracking progress, and collaborating with a team much easier. The visual layout helps keep everything clear, and the ability to customise workflows means it can adapt to different types of projects. While there is a slight learning curve and some limitations in advanced features, the platform generally delivers a smooth and efficient experience, especially for teams looking to improve organisation and productivity without overly complex tools. Pros I really like how intuitive and visually organised is. The customisable boards make it easy to track projects and adapt workflows to different needs without feeling restricted. The automation features save time on repetitive tasks, and the integrations with other tools help keep everything in one place. Collaboration is also smooth, with clear communication and updates across teams. Overall, it strikes a great balance between simplicity and powerful functionality, making it suitable for both small teams and larger organisations managing complex projects. Cons One downside of is that it can become quite expensive as your team grows, especially when you need access to more advanced features. Some of the automations and integrations are locked behind higher-tier plans, which can feel limiting. The platform can also feel overwhelming at first due to the number of customisation options available. Additionally, certain views and reporting tools lack depth compared to more specialised project management software, making it harder to extract detailed insights without extra setup or external tools. Review Source jM jawad M. Operation Clerk Higher Education Used the software for: 2+ years ### "Get monday.com and be guaranteed to win all work management battles." June 2, 2026 5.0 Overall, the experience in planning and managing our operations has been the best we could have ever asked for, since we started using . Everything from collaboration, assigning duties, monitoring the progress of our tasks, has been digitized by monday.com, allowing us to get our our work done efficiently, smoothly and within the dedicated time. Pros Being able to work together with my colleagues on a shared digital workspace has been the biggest win for us thanks to . Planning for our daily tasks, discussing and allocating duties has become an effortless thing for us since the introduction of monday.com. Plus, we am able to still stay in touch with my colleagues on days am working from home, without affecting the way we collaborate on each task. Cons Nothing whatsoever has given us any headaches while working with . The product interface is so sleek making our navigation on the product so smooth. Review Source JR Jemma R. Admin Automotive Used the software for: Less than 6 months ### "Build It Your Way — If You Can Justify the Price" April 28, 2026 4.0 One of the biggest strengths of is how flexible and customizable the platform is. We really value how easy it is to build workboards that reflect exactly how we operate, rather than being forced into a rigid, one-size-fits-all structure. Our workflows don’t follow typical patterns—there are nuances, exceptions, and unique steps that are essential to how we get things done. Being able to tailor boards to match those realities allows us to stay efficient without compromising our processes or relying on awkward workarounds. It creates a strong sense of ownership over the system and ensures that the tool genuinely supports how we work, instead of slowing us down. The main downside is the pricing. While the functionality is powerful, the cost can be a limiting factor, especially as teams scale or require more advanced features. Pros We really value how easy it is to build workboards that reflect exactly how we operate, rather than forcing us into a rigid, one-size-fits-all structure. Our workflows don’t follow the typical patterns you might expect—there are nuances, exceptions, and unique steps that are essential to how we get things done. Being able to tailor the boards to match those realities means we can stay efficient without having to compromise or create awkward workarounds. It gives us a sense of ownership over the system, and ensures that what we’re using actually supports our processes instead of slowing them down. Cons One of the biggest downsides for us was the price. It doesn’t seem too bad at first, but it quickly becomes expensive as your team grows. The per-user cost adds up, and because of the way the plans are structured, you often end up paying for more seats or features than you actually need. It also makes simple decisions—like adding someone new or giving temporary access—feel more complicated than they should be, because there’s always a cost attached. Over time, it starts to feel like you’re paying a premium, even if you’re not using the platform to its full potential. So while the system itself works well, the pricing can feel a bit out of proportion to the value you’re getting day to day. Review Source MH Michael H. Sales and Support Information Technology and Services Used the software for: 2+ years ### "Monday.com for every day of the week!" February 21, 2026 5.0 Overall, I'd recommend it in a heartbeat. It's super versatile, has a pleasant UI, and is really easy to maintain and share with others. I use it all day every day and I'm glad! Pros Monday is so versatile - we use it for meetings, progress tracking on projects, tracking bugs, cross-team information visibility, and even our company directory. Cons Honestly, I dislike very little. But the two things would be notifications (tend to be overwhelming in quantity and hard to curate properly) and search (I'm not always able to search as targetted as I'd like to be able to). Review Source MB Madison B. PRESIDENT Entertainment Used the software for: 2+ years ### "Intuitive Process Management for Entertainment Company" April 27, 2026 5.0 Overall, has been a useful organizational and visibility tool for our team, particularly in structuring pipelines and aligning across departments. However, as our business scales, we’ve found that its reliance on manual updates limits its effectiveness as a fully integrated CRM. It works well as a flexible framework, but requires additional systems and automation layers to truly support a high-volume, fast-moving business like ours. Pros is highly flexible and intuitive, which made it easy for our team to stand up a CRM structure across multiple business lines (nightlife, private events, brand partnerships). The ability to customize boards, pipelines, and statuses allowed us to map our sales process in a way that reflects how our business actually operates. It’s also a strong collaboration tool: teams can quickly understand deal status, ownership, and next steps without needing constant internal communication. Cons The biggest limitation is that still requires a degree of manual input to be effective. For a business like ours — managing a high volume of bookings and conversations — this creates friction and increases the risk of data becoming outdated or inconsistent. Review Source Nathaniel H. Process Engineer Automotive Used the software for: 1-2 years ### "monday.com - Free Online Project Management Tool" January 24, 2026 5.0 I am currently using to collaborate on a project management Ghannt chart with an equipment supplier. The supplier is quite literally on the other side of the world, but because of the cross functional compatibility we are able to work together to view/edit/create remotely. Pros What I like most about is the ability to collaborate cross functionally to create and update Ghantt style charts to manage projects I work on both internally and externally with suppliers. This allows for team members all around the world to contribute remotely on the same efforts. Cons Just like any tool, learning to use can at first be a little challenging. But once you've learned the ropes it is quite easy to use and becomes second nature. Review Source TF Tripp F. VP of Ops Food & Beverages Used the software for: 1-2 years ### "Repeat customer - great experience" April 27, 2026 5.0 Overall I am very happy with and would recommend it to others. The customer service is helpful and the system is a huge time saver. Pros I have used in my last 2 roles and both were able to take manual processes and drive material improvements. The automations make it much easier to drive process flows and it is a very user friendly platform with quick adaptation. Cons There are some lags while automations are running which can be a nuisance. Additionally, there are limits in the logic and board structures (such as not being able to use "or" statements). The board structures can be limiting but this is not too much of an issue if you plan accordingly. Review Source AL Ashley L. HR and Systems Manager Real Estate Used the software for: 1-2 years ### "Good product - busy and lots changing but good" April 28, 2026 3.0 Overall good, we will continue to use it as a business and I'd use it again in future. I think with AI coming through they're trying to utilise that which is great, but still quite glitchy. I personally prefer to have things properly working before implementing it. Pros Definitely offers a number of different products and options. I like that it is quite customisable, and allows for colour coding. Cons They've tried to make it do too many things. And are updating a lot of things that change how what we have built functions. There are also a number of things that they add which are so useful, that aren't easy to then implement when our systems have been built off the old version of their platform. Ie automations vs workflows. Workflows are of course better, but when everything we've built is in automatons we have to essentially do a complete rebuild while still trying to run a business and use the product which doesn't make things easy. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.