# MassageBook Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MassageBook Software - reviews, pricing plans, popular comparisons to other Massage Therapy products and more.

Source: https://www.capterra.com/p/147523/MassageBook

---

# 

 MassageBook Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

MassageBook

## What is MassageBook?

For the massage professional: MassageBook is a massage therapy and bodywork practice management software solution to help professional massage therapists and bodyworkers achieve business success by simplifying scheduling, marketing, & online business functions. For the consumer of massage and bodywork services: MassageBook is the leading national directory of professional massage therapists, simplifying the process of finding and booking local massage therapists.

## What is MassageBook used for?

[Massage Therapy](https://www.capterra.com/massage-therapy-software/)[Business Management](https://www.capterra.com/business-management-software/)[Spa](https://www.capterra.com/spa-software/)

Top alternative

Featured

Overall rating

Based on 444 user reviews

Reviews sentiment

Positive

94%

Neutral

4%

Negative

3%

Pros & cons

Streamlined business management tools

Intuitive and friendly interface

Recurring software glitches

Restrictive card payment features

Starting price

$20

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for MassageBook?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.massagebook.com/marketing/&name=MassageBook)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MassageBook

4.7 (444)

VS.

[4.7 (3,627)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting Price

$20

Flat Rate, Per Month

Starting Price

$23.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (444)

Ease Of Use

4.6 (651)

Value For Money

4.7 (426)

Value For Money

4.6 (626)

Customer Service

4.8 (436)

Customer Service

4.6 (613)

## MassageBook alternatives

Highest Rated

[4.9 (306)](https://www.capterra.com/p/187593/Mangomint/reviews/)

Starting price

$165.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.4 (276)](https://www.capterra.com/p/172058/Meevo-2/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$28.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (1,445)](https://www.capterra.com/p/142138/Shedul-com/reviews/)

Starting price

$14.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/147523/MassageBook/alternatives/)

## Who uses MassageBook?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Streamlined business management tools

95% positive reviews out of 37

Most reviewers describe ease of use as a major benefit, making daily operations and setup straightforward.

Recurring software glitches

57% negative reviews out of 54

Some users say bugs and technical issues disrupt workflow, with slow fixes and occasional reporting inaccuracies.

Heidi M

Massage Therapist, 1 employee.

"There is also a glitch with adding discounts on the app that drives me crazy and forces me to use the web browser, I hope that gets fixed soon!"

Intuitive and friendly interface

94% positive reviews out of 31

Most reviewers find the user interface simple to navigate, user friendly, and visually accessible.

Restrictive card payment features

59% negative reviews out of 54

Some users report card payment lacks credit card storage, integration flexibility, and transparent fee structures.

PORTIA B

Owner LMT, 2 - 10 employees.

"It has got better but still a lot more than expected the tap to pay features don't work and i have to run the card manually which cost me more money."

Responsive live chat assistance

93% positive reviews out of 28

Most reviewers report live chat support is readily available, helpful, and resolves questions quickly.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Scheduling

4.8 (201)

67.16% of 201 reviewers that rated this feature as important or highly important

With this capability, you can easily control availability, block time, and assign staff or rooms. Users think scheduling is intuitive, flexible, and integrates well with Google Calendar. They like that clients and staff can schedule from any device, though some want more app capabilities.

Appointment Scheduling

4.8 (178)

64.61% of 178 reviewers that rated this feature as important or highly important

It helps you schedule appointments efficiently, with customizable options for services, memberships, and reminders. Reviewers indicate it's easy for clients and staff to use, supports online booking, and keeps schedules organized, though some want more flexible time increments.

Appointment Management

4.8 (174)

62.07% of 174 reviewers that rated this feature as important or highly important

MassageBook gives you robust appointment management with automated confirmations, reminders, and Google Calendar integration. Reviewers appreciate how easy it is to schedule, modify, or cancel appointments, prevent double bookings, and let clients reschedule themselves online.

Online Booking

4.8 (161)

65.22% of 161 reviewers that rated this feature as important or highly important

MassageBook offers seamless online booking, letting clients book, reschedule, or cancel 24/7. Some reviewers find it saves time, increases bookings, and integrates with websites and Google Reserve. Users mention fees and account creation as minor drawbacks.

SOAP notes

4.7 (109)

48.62% of 109 reviewers that rated this feature as important or highly important

MassageBook provides a flexible SOAP notes system with anatomical charts, HIPAA compliance, and easy access. Some users say it's valuable for tracking client progress and legal compliance, but a few wish for easier integration with intake forms and more mobile capabilities.

Calendar Management

4.8 (127)

59.84% of 127 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

MassageBook 66 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

MassageBook gives you robust appointment management with automated confirmations, reminders, and Google Calendar integration. Reviewers appreciate how easy it is to schedule, modify, or cancel appointments, prevent double bookings, and let clients reschedule themselves online.

It helps you schedule appointments efficiently, with customizable options for services, memberships, and reminders. Reviewers indicate it's easy for clients and staff to use, supports online booking, and keeps schedules organized, though some want more flexible time increments.

Automatically create schedules based on business needs or employee availability and qualifications

Indication whether a resource is available or protected from allocation

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Financial system that helps create and manage physical/digital credit cards and track transaction activities

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Accept and process credit/debit card transactions

Track products that are for sale at a reduced price or part of coupon promotions

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Plan, manage, and track the financial activities of an individual or organization

Specific for use in spas and salons

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Transactions that typically involve face-to-face interactions between the payer and the payee

Track and manage inventory levels to maintain proper supply

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Automate workflows and trigger campaigns based on customer actions

Manage and support multiple locations

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

MassageBook offers seamless online booking, letting clients book, reschedule, or cancel 24/7. Some reviewers find it saves time, increases bookings, and integrates with websites and Google Reserve. Users mention fees and account creation as minor drawbacks.

Manage and track customer orders for goods, investments, or any other purchases

Accept, record, and reconcile financial transactions

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Accept and process customer payments for products or services using hardware and software

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Design, communicate, and distribute incentives to perform a specific action

Ratings/Reviews

Active reporting of data and metrics

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor and manage customers' perceptions about a business, product, or service

Manage the rescheduling of appointments

With this capability, you can easily control availability, block time, and assign staff or rooms. Users think scheduling is intuitive, flexible, and integrates well with Google Calendar. They like that clients and staff can schedule from any device, though some want more app capabilities.

Send messages via SMS

Reminders sent via SMS/text message

MassageBook provides a flexible SOAP notes system with anatomical charts, HIPAA compliance, and easy access. Some users say it's valuable for tracking client progress and legal compliance, but a few wish for easier integration with intake forms and more mobile capabilities.

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.5 (441)

4.5

Based on 441 reviews

## Pricing

Value for money

4.7 (426)

Free Trial

[View pricing plan details](https://www.capterra.com/p/147523/MassageBook/pricing/)

Transition

$20.00

Flat Rate,Per Month

It includes:

-   Pre-Built Website with Online Booking
-   New Clients from MassageBook
-   Monthly Membership Management
-   Unlimited Staff
-   Client Records
-   Outcall Functionality
-   Card Payments Processing
-   Mobile App
-   Google Calendar Sync
-   Facebook & Instagram Integration
-   Basic SOAP Notes
-   Reviews Collection (including Google)

Simplify

$40.00

Flat Rate,Per Month

It includes:

-   Personal Website Integration
-   Auto Text Appointment Reminders
-   Auto Email Appointment Reminders
-   Premium SOAP Notes
-   Client Intake Forms
-   Insurance Billing Receipts
-   SEO Rank Booster
-   Real Time In-App Chat Support

Amplify

$50.00

Flat Rate,Per Month

It includes:

-   Online Schedule Appearance
-   Email Marketing Campaigns
-   Autopilot Emails
-   Gift Certificates
-   Promotions Engine
-   Customizable Website
-   Real Time In-App Chat Support

Value for money

4.7 (426)

4.7

Based on 426 reviews

## Integrations

[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (436)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (436)

4.8

Based on 436 reviews

## User reviews

Overall rating

4.7

Based on 444 reviews

Filter by rating

5(362)

4(54)

3(16)

2(4)

1(8)

Mentioned topic

Sorted by most recent

SR

Stephanie R.

Licensed Massage Therapist

Health, Wellness and Fitness

### "MassageBook gets 5 Stars ⭐⭐⭐⭐⭐"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 18, 2026

It has been pretty seamless. On the off occasion that I can't figure out a procedure, I always get prompt, courteous service from the representatives when I call.

Pros

The ease of use and customer service are the most attractive elements. Also the online booking, website integration and the ability to have memberships and sell gc's is also great.

Cons

I can't think of anything I don't like about the software. Everything has worked really well for my small business without being overly complicated.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SD

Steve D.

Massage Therapist and owner

Health, Wellness and Fitness

### "MassageBook is great for small massage businesses "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 17, 2026

I used it for years, and appreciated the growth they had and helped with my business. The listened to feedback and made appropriate changes and improvements.

Pros

It as all of the features to run a small massage therapy practice. It is geared towards and developed by massage therapists.

Cons

Massagebook did not have all of the membership options that I wanted for the growth of my business. The fees associated with using Square for payments was high, especially for memberships.

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reasons for choosing MassageBook

I chose massagebook for because it was specific to massage therapy

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AL

Agyness L.

Business Owner

Alternative Medicine

### "Everything you need for a massage business except laundry"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 25, 2026

Overall I feel that it is a good value for a professional massage therapist. I needed a service that was an all-in-one package and this is just what i was looking for.

Pros

I like the prepay options and the customer support as well as the mobile app and website. It is perfect for a massage professional on the go. There is a seamless payment processing system that helps me keep track of my business. A great value for the money.

Cons

I've noticed one or two bugs here and there but the support staff is quick and helpful. It is a complex software with a learning curve, but once you get the hang of how it works it gets easier.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Joan M.

Owner Massage Therapist

Health, Wellness and Fitness

### "Dedication and Real Teamwork"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 19, 2026

Everyone is equally skilled in navigating the software and knowledgeable about business. Security features are excellent.

Pros

MassageBook has always been easy available when I needed help. Everyone is so consistently kind and efficient. They are aware of all we might need and work hard to make using their software easy.

Cons

I have no complaints. They are always making upgrades. Anything that can’t be done, or could be made easier to do - they are a step ahead- already working on a solution

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reasons for choosing MassageBook

Easier to use/navigate/ up to date look In 30 day free trial their Customer Service was Superior.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Amanda M.

Owner

Health, Wellness and Fitness

### "Excellent customer support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

February 19, 2026

So far- good! I have had to ask for help twice now. I am still in a trial period. I am not very tech savvy, and needed help to trouble shoot

Pros

Customer service is excellent. Responsive and patient. They help me trouble shoot each time my lack of tech knowledge gets in the way. The software platform is fairly easy to use, has loads of options and integrations. I switched from Calendy to utilize Massagebook's marketing, payment platform , and Google optimization.

Cons

Only wish the tipping screen had the option of showing up after the tap. Otherwise nothing so far. They have the business of bodywork pretty well covered

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

More options in massagebook to manage my business.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DK

David K.

administrator

Health, Wellness and Fitness

### "A great Scheduling System Designed Specifically for Massage Therapy "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 21, 2025

Very good. For a few questions I have had, I have been able to get answers for some from the AI help section (remarkably good in a field of horrible AI help systems out there). For two others, I was able to quickly get in touch with a support staff person, and get my issues resolved right away. The support agents were very friendly, patient, knowledgeable, and effective.

Pros

The interface is clean and well-organized, very simple and intuitive. We were able to integrate quickly into our website and use within the same day. We have already some clients book on their own, and pre-pay even.

Cons

I would like to have an option to select a default view (among Rooms view, Staff view, Day, Week, Month) and would like to be able to enter notes in free sections. I have not double-checked on whether the latter is possible.

Switched from

[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

The other was free, but this will save a lot of time and frustration and allow for clients to book themselves if they like.

Alternatives considered

[Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)

Reasons for choosing MassageBook

I contacted Square support and it was not good at all

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JD

Julie D.

Owner

Health, Wellness and Fitness

### "MassageBook is Valuable, and the Pro Version is Even More Professional!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 10, 2025

I appreciate the way their customer service representatives have helped me set up my account, and then have been there when I need to learn how to do things like get files into a PDF format for insurance companies, etc. They also offer suggestions of how to do marketing that have been very helpful.

Pros

I have been using MassageBook for several years, although I only upgraded to the Pro version about 18 months ago, and the extra services included in the Pro version makes it is well-worth the expense! Plus, the customer service is top-class. Everyone is always friendly, patient, and knowledgeable, and I always feel like I'm a valued client. I highly recommend it!

Cons

I've been using MassageBook since it first came out, upgrading to the Pro version as my practice grew. I don't really have anything I don't like about MassageBook.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Jessica L.

CMT

Consumer Goods

### "Never switching"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 1, 2025

My overall experience has been really great! Massagebook is great for businesses big or small. Everything is easy to understand and navigate. I lucked out having the same customer service rep 2x, \[sensitive content hidden\]. Which made things that much easier and she was absolutely wonderful!

Pros

I love how easy it is to navigate the system, everything included in one price, customer support has been fantastic through my transition, and card/payment processing and payments is easy to understand and connect.

Cons

The thing I like least about MassageBook is the lack of importing capabilities. Especially past/future appts and reviews when I was coming from another MassageBook page.

Alternatives considered

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

Reasons for choosing MassageBook

Massagebook is all included, lay out is very easy to understand and work through setting up.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Heather Karr J.

Massage Therapist

Hospital & Health Care

### "Long-time satisfied customer!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 30, 2025

It is seamless and easy to use. There are a lot of options to really make it easy for clients also. The customization options are very professional.

Pros

I’ve been using MassageBook for over a decade and absolutely love it. My clients are always telling me how easy it is to book and rebook. One of the things that is unique with them is the great customer service. I usually resolve issues within a day. They have a great system. Between the automated help and the REAL person help I’m always able to get things figured out.

Cons

The general MassageBook gift certificate system makes you sign up for STRIPE to get paid from those purchases. I use Square for my direct gift certificates and service payments and wish I could use that instead.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SD

Skylr d.

Licensed Massage Therapist and Business Owner

Health, Wellness and Fitness

### "Quality Business Tool with Great Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

October 24, 2025

Overall, as a new business I would recommend MassageBook to anyone getting started. This is the only booking platform I have used as a new business. It is likely I will continue use with MassageBook!

Pros

For less then $40 a month (with AMTA membership) I have a an app for quick access to the schedule and client information, a customizable website, customizable email blasts, customizable forms for intake and SOAP notes, and ease of scheduling clients. Clients can also schedule via my website and reach out directly to me here with questions or concerns. When it comes time for employees, I can also expand my business and add people to the provider list, detail their access to certain services and customize their schedule with ease. Furthermore, the customer service I experienced was the best of the best.

Cons

Most things are done the best via a laptop or iPad type device. I ran into some difficulties trying to do everything via the phone and with the scheduling app.

Alternatives considered

[Wix Bookings](https://www.capterra.com/p/14148/Wix-Bookings/)

[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

[ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)

Reasons for choosing MassageBook

The pricing and features coupled with the quality of the reviews and ratings.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/147523/MassageBook/reviews/)

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