--- title: "MassageBook Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MassageBook Software - reviews, pricing plans, popular comparisons to other Massage Therapy products and more." source_url: "https://www.capterra.com/p/147523/MassageBook/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # MassageBook Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MassageBook ## What is MassageBook? For the massage professional: MassageBook is a massage therapy and bodywork practice management software solution to help professional massage therapists and bodyworkers achieve business success by simplifying scheduling, marketing, & online business functions. For the consumer of massage and bodywork services: MassageBook is the leading national directory of professional massage therapists, simplifying the process of finding and booking local massage therapists. ## What is MassageBook used for? [Massage Therapy](https://www.capterra.com/massage-therapy-software/)[Business Management](https://www.capterra.com/business-management-software/)[Spa](https://www.capterra.com/spa-software/) Top alternative Featured Overall rating Based on 456 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 3% Pros & cons Streamlined business management experience Intuitive and accessible design Inflexible and confusing payment processing Recurring software glitches and delays Starting price $20 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MassageBook?[Manage this product listing](https://www.g2.com/products/massagebook/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MassageBook 4.7 (456) VS. [4.7 (3,684)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price $20 Flat Rate, Per Month Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (456) Ease Of Use 4.6 (678) Value For Money 4.7 (438) Value For Money 4.6 (652) Customer Service 4.8 (448) Customer Service 4.6 (638) ## MassageBook alternatives Highest Rated [4.9 (353)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $130.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (350)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (538)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/) [4.8 (678)](https://www.capterra.com/p/178722/ClinicSense/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178722/ClinicSense/) [View all alternatives](https://www.capterra.com/p/147523/MassageBook/alternatives/) ## FAQs about MassageBook Overview ### What problems does MassageBook solve? MassageBook solves the administrative burden of managing appointments, client records, intake forms, SOAP notes, payments, and follow-up communication across separate tools. Online booking, reminders, calendar syncing, and email campaigns reduce phone tag, no-shows, and manual outreach. Independent massage therapists, mobile practitioners, and small wellness studios benefit most. Answer based on 306 reviews Overview ### Which roles and teams benefit most from MassageBook? MassageBook is most used by massage therapists, licensed massage therapists, and solo practice owners who manage appointments, client records, and online booking. Spa and massage business owners, including practitioner-owners, use it to coordinate schedules, process payments, track client visits, and manage day-to-day operations while maintaining visibility into business activity. Answer based on 452 reviews Overview ### What company size and industries is MassageBook built for? MassageBook is built for small massage therapy businesses, with 100% of reviewers from small companies and 80% in Health, Wellness and Fitness. It also serves Alternative Medicine (9%) and Medical Practice (3%) professionals. The platform is intended for solo and group massage practices, bodyworkers, and wellness professionals, especially for massage therapy use. Answer based on 455 reviews Features and Usability ### What are the key features of MassageBook? MassageBook includes appointment scheduling, online booking, and calendar management for clients and staff to book, view availability, and manage upcoming sessions. Appointment management combines scheduling with intake forms and client history, while client management organizes records. SOAP notes document treatment goals and progress, and automated SMS reminders confirm appointments. Answer based on 157 reviews Pricing ### How much does it cost and what fees or limitations are included? MassageBook starts at $20 per month for Transition, with Practice at 59 USD and Clinic at 99 USD; a free trial is available. Reviewers generally consider the tiered plans good value, though some cite rising prices, varying professional-association discounts, and high marketing fees. Clinic adds tools for staff and rooms. Answer based on 77 reviews Integrations ### Which third-party tools and platforms does MassageBook integrate with? MassageBook integrates with Google Calendar for appointment synchronization, Stripe and Square Payments for payment processing, Meta for Business for business-related platform connections, and Wix for website-related use cases. Reviewer feedback also references Square Point of Sale, including checkout and card-reader workflows. Answer based on 78 reviews Getting Started and Support ### How easy is it to onboard and train a team on MassageBook? MassageBook offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers find its core scheduling and client-management tools quick to learn, including for many nontechnical practitioners. Administrators and users configuring advanced settings, multiple locations, or scheduling rules may need more time, but step-by-step guidance and responsive support help resolve questions. Answer based on 75 reviews Getting Started and Support ### What customer support options does MassageBook offer, and how do users rate the experience? MassageBook offers email/help desk, FAQ/forum resources, phone support, and chat. Users commonly describe representatives as friendly, patient, knowledgeable, and quick to resolve questions, with useful guidance for setup and complex settings. Some users report learning curves, feature limitations, or occasional delays when issues require follow-up. Answer based on 281 reviews Security ### How does MassageBook handle data security and access control? MassageBook protects client SOAP notes by storing them on secure servers and provides a HIPAA platform for keeping those records filed safely. Reviewers also describe secure credit card payment options. However, reviewers request two-factor authentication, report password reset or change difficulties, and note limited owner permissions for employee information and no option to keep cards on file. Answer based on 12 reviews ## Who uses MassageBook? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined business management experience 94% positive reviews out of 36 Most reviewers describe ease of use as essential, making daily business operations straightforward and minimizing effort. Inflexible and confusing payment processing 61% negative reviews out of 56 Some reviewers report card payment limitations, such as missing card-on-file, unclear fees, and integration frustrations. PORTIA B. Owner LMT, 2 - 10 employees. "It has got better but still a lot more than expected the tap to pay features don't work and i have to run the card manually which cost me more money." Intuitive and accessible design 94% positive reviews out of 32 Most reviewers find the user interface highly approachable, emphasizing its user-friendly layout and professional appearance. Recurring software glitches and delays 57% negative reviews out of 54 Some reviewers describe persistent bugs, slow fixes, and occasional challenges resolving technical problems or errors. Heidi M. Massage Therapist, 1 employee. "There is also a glitch with adding discounts on the app that drives me crazy and forces me to use the web browser, I hope that gets fixed soon!" Responsive real-time customer assistance 93% positive reviews out of 28 Most reviewers indicate live chat support is readily available, providing prompt, knowledgeable help and clear guidance. ## Features AI summary Based on 1,624 Massage Therapy reviews Capterra data shows that buyers of Massage Therapy software rank the following features as their top priorities: - **Scheduling** (**72%** of reviewers rated this feature as critical) - **Appointment Management** (**68%**) - **Appointment Scheduling** (**75%**) MassageBook supports all three of the features reviewers value most: **Scheduling**, **Appointment Management**, and **Appointment Scheduling**. Together, these capabilities help massage therapy businesses organize calendars, manage client bookings and changes, and keep daily operations running efficiently, allowing teams to reduce missed appointments and provide a more consistent client experience. Scheduling 4.8 (206) 67.96% of 206 reviewers that rated this feature as important or highly important With this capability, you can easily control availability, block time, and manage recurring appointments. Users think the system is intuitive, integrates with Google Calendar, and makes it simple for both staff and clients to schedule, reschedule, and stay organized. Appointment Management 4.8 (181) 63.54% of 181 reviewers that rated this feature as important or highly important MassageBook offers a streamlined way to manage appointments, including automated confirmations, reminders, and easy rescheduling. Reviewers appreciate its integration with Google Calendar, intuitive interface, and the ability for clients to self-manage appointments, keeping businesses organized and efficient. Online Booking 4.8 (170) 67.06% of 170 reviewers that rated this feature as important or highly important MassageBook enables clients to book appointments online 24/7, reducing phone calls and saving time. Some reviewers find it convenient, easy to integrate with websites and Google Reserve, and note that clients love the self-service aspect and user-friendly interface. Booking Management 4.7 (59) 42.37% of 59 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Calendar Management 4.7 (135) 62.22% of 135 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Appointment Scheduling 4.8 (186) 66.13% of 186 reviewers that rated this feature as important or highly important It gives you flexible options for booking, customizing availability, and managing appointments online. Reviewers appreciate the ease of use, ability for clients to self-book, customizable booking rules, and integration with Google Calendar for efficient scheduling. MassageBook 66 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: MassageBook offers a streamlined way to manage appointments, including automated confirmations, reminders, and easy rescheduling. Reviewers appreciate its integration with Google Calendar, intuitive interface, and the ability for clients to self-manage appointments, keeping businesses organized and efficient. - Appointment Scheduling: It gives you flexible options for booking, customizing availability, and managing appointments online. Reviewers appreciate the ease of use, ability for clients to self-book, customizable booking rules, and integration with Google Calendar for efficient scheduling. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Salons and Spas: Specific for use in spas and salons - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Inventory Management: Track and manage inventory levels to maintain proper supply - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Location: Manage and support multiple locations - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Online Booking: MassageBook enables clients to book appointments online 24/7, reducing phone calls and saving time. Some reviewers find it convenient, easy to integrate with websites and Google Reserve, and note that clients love the self-service aspect and user-friendly interface. - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Ratings/Reviews: Ratings/Reviews - Real-Time Reporting: Active reporting of data and metrics - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Rescheduling: Manage the rescheduling of appointments - Scheduling: With this capability, you can easily control availability, block time, and manage recurring appointments. Users think the system is intuitive, integrates with Google Calendar, and makes it simple for both staff and clients to schedule, reschedule, and stay organized. - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - SOAP notes: MassageBook helps you efficiently document and organize SOAP notes with built-in charts, anatomical diagrams, and HIPAA compliance. Reviewers appreciate the time-saving design, easy access, and ability to track client progress, though some wish for better mobile capabilities and drawing options. - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.5 (453) 4.5 Based on 453 reviews ## Pricing Value for money 4.7 (438) Free Trial [View pricing plan details](https://www.capterra.com/p/147523/MassageBook/pricing/) Transition $20.00 Flat Rate,Per Month It includes: - Pre-Built Website with Online Booking - New Clients from MassageBook - Client Records - Outcall Functionality - Card Payments Processing - Mobile App - Google Calendar Sync - Facebook & Instagram Integration - Basic SOAP Notes - Reviews Collection (including Google) Practice $59.00 Flat Rate,Per Month It includes: - Auto Email Appointment Reminders - Auto Text Appointment Reminders - Personal Website Integration - Real Time In-App Chat Support - SEO Rank Booster - Insurance Billing Receipts - Client Intake Forms - Premium SOAP Notes Clinic $99.00 Flat Rate,Per Month It includes: - Gift Certificates - Customizable Website - Real Time In-App Chat Support - Online Schedule Appearance - Email Marketing Campaigns - Autopilot Emails - Promotions Engine Value for money 4.7 (438) 4.7 Based on 438 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (448) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (448) 4.8 Based on 448 reviews ## User reviews Overall rating 4.7 Based on 456 reviews Filter by rating 5(374) 4(54) 3(16) 2(4) 1(8) Mentioned topic Sorted by most recent AK Alicia K. Massage Therapist Alternative Medicine ### "Mostly positive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 22, 2026 Positive, the booking is pretty easy to set up and they're usually quick to answer questions in a way that's easy to understand. Pros The customer service for massagebook when you call in is top notch. When i call in they're almost always able to answer my questions quickly in a way that's easy to understand. Cons when they don't have a service that I'd like - like members being able to tip when they make an appointment. That they don't have a statement for taxes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Marissa C. License massage therapist – business owner Health, Wellness and Fitness ### "Good customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 16, 2026 Anytime I have questions. Staff is always very helpful answering them and very promptly responding to emails. Pros Customer support is excellent anytime I have a question. They’re always there to answer them and walk me through any situations that might arise. I like the massage books pay as well. Cons Sometimes can be a little outdated, but there’s nothing wrong with that! Overall, the website and east of booking seems to work well Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JV Joe V. Massage Therapist Owner Health, Wellness and Fitness ### "Best massage software for business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2026 Awesome! Highly recommend this company over every other Massage software. The software is easy to use. Pros MassageBook is my favorite software to use for my massage business. I have tried several others that ended up being too simplistic or overly complicated. The price is unbeatable for everything I get. Also, I prefer to deal with an actual human being that actually understands and helps fix problems that I would have with learning how to operate the software. Their whole team has always been a pleasure to work with! I have been in business for 9 yrs and they have made great improvements to a product that has already been great from the start! I use my phone to do most of my business, and then use desktop for reports and other logistics. Cons Only con is payment processing options. And it has to relate directly with the pre-sale part of it all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Joy Bird W. LMT Health, Wellness and Fitness ### "Great Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2026 I am very pleased with Massage Book. Everyone I talk to is knowledgeable and very eager to help me set things up, and answer all of my questions. Pros I love that I get a 25% discount because I am an AMTA member. I love the customer support, always friendly & very helpful. Cons The only true con is that MB does not have a safety feature built into the app for mobile massage therapist. That is why I originally looked into another platform. Switched from [Noterro](https://www.capterra.com/p/164994/SOAP-Vault/) because I like the customer service better here and the integration for booking on my website Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Jeffrey A. Owner Computer Software ### "Happy customer " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2026 I have used this software for the last ten years. I would recommend it to anybody in the Massage business. Pros Customer service was excellent. Every time I’ve called they’ve been able to answer my issues. Their agents are extremely knowledgeable with their software and integrating it with my website. Cons I dont like the referral option. They cannot distinguish which clients are actually coming from searching from my website or word-of-mouth. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Jaeci C. Medical Massage Therapist and owner Medical Practice ### "MassageBook is 5-Star ROI. Don't wait, get it NOW." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 22, 2026 MassageBook is pure oxygen to my bodywork business. The tools and support save me dozens of administrative hours per month, and allow me to focus on client appointments. In the two years I've been with MassageBook, I've been able to increase my income by up to 50%, while spending 50% less time on the (unpaid) business end of maintaining my business. MassageBook is a 5-star, return-on-investment must-have for every serious massage therapist who wants a thriving practice. Pros The booking system, the eblast marketing, and even flagging opportunities making it such an overall well-rounded business tool. The dynamite customer service team tips it over the edge into an absolute must-have for my business. Cons Having accurate dashboard metrics would be awesome (eblast open category; month's revenue; ranking, etc.). Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) A colleague referred me, and I was getting tired of having to manage (babysit) others that couldn't get the work done on time/as expected. Now, MassageBook's emails and text reminders and clients booking their own sessions -- and I crank out a quick eblast -- and I don't manage "employee" (parental) headaches anymore, it's far more efficient, financially and time-wise. Thanks!!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Janet H. Massage Therapist Alternative Medicine ### "I recommend MassageBook" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2026 Very good. Customer support is knowledgeable and patient with all my questions. I feel confident in recommending them. Pros Great customer service. They have helped me every time successfully so far. They are patient will all my questions Cons I can't think of anything negative to say, they are always very helpful and I know if I send them a questions they will provide me answers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kimiyo M. Owner Health, Wellness and Fitness ### "Great booking app for massage therapists and small business owners" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 18, 2026 Since I've been with over 10 years, I pretty much know everything. They have very good customer service. I need booking, credit card processing, intake form, SOAP note, gift card sales, customer support, reporting, marketing, packages, texting, reminders, multiple massage therapists' access, and MassageBook does it all, and I get a discount with ABMP. Pros It has all the features massage therapists and businesses need at a reasonable price. I love the fact that they don't charge for multiple staff members, and that really helps. In this business, we have many people working part-time, and if I have to pay the fee for someone who hardly gets any appointments, it's tough. Cons When I have to pay my staff, MassageBook makes it difficult and takes longer than it should. The marketing tool is very outdated, and I hope they can update it. Switched from [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Square charges for every add-on and doesn't have an intake form or a SOAP note Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/) Reasons for choosing MassageBook Price (they charge extra for every staff). I already know how to use MassageBook very well, and learning another app is a job. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AT Anita T. Massage Therapist Alternative Medicine ### "Great customer service and all-in-one records" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2026 I absolutely love their customer service. Also my clients like being able to handle all the scheduling themselves. Pros I love that I can easily keep up with SOAP notes thanks to the reminders after each session. Booking is easy for me and for clients. Cons The app doesn’t give access to the client account history/information so I have to go to my computer to do anything like a credit or adjustment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZL zachery L. Massage Therapist Health, Wellness and Fitness ### "Needed a software that was partnered with class pass" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2026 I would come back if class pass was partnered with you guys I feel like its more about massage therapist I just partnered with them for the marketing Pros It was user friendly. the payment directions where a little confusing but was able to eventually get it set up Cons It did not intergrate with class pass and I have partnered with them I had to purchase one of their platforms called acuity. I would prefer massage book Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Because it was one of class passes programs Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reasons for choosing MassageBook at first I thought that massage book would be better but then I learned that class pass wouldnt work well with it unfortanatly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/147523/MassageBook/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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