# AlayaCare Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about AlayaCare Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more. Source: https://www.capterra.com/p/147424/AlayaCare --- # AlayaCare Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AlayaCare ## What is AlayaCare? AlayaCare offers an end-to-end, cloud based platform for home and community-based care agencies and organizations to manage the entire client lifecycle from referrals and intake to billing, payroll, optimized visit scheduling, secure data analytics, and beyond. Combining traditional in-home and virtual care solutions, AlayaCare removes repetitive tasks, enabling care providers across the world to propel towards innovation and healthcare of the future. ## What is AlayaCare used for? [Home Health Care](https://www.capterra.com/home-health-care-software/)[Home Care](https://www.capterra.com/home-care-software/)[Patient Portal](https://www.capterra.com/patient-portal-software/) Overall rating Based on 188 user reviews Reviews sentiment Positive 80% Neutral 14% Negative 5% Starting price $1000 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AlayaCare?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.alayacare.com&name=AlayaCare) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AlayaCare 4.1 (188) VS. [4.6 (85)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting Price $1000 Per Month Starting Price $200 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (187) Ease Of Use 4.6 (85) Value For Money 3.9 (152) Value For Money 4.6 (81) Customer Service 4.1 (171) Customer Service 4.6 (84) ## AlayaCare alternatives [4.5 (151)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.7 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (64)](https://www.capterra.com/p/140368/Carecenta/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/147424/AlayaCare/alternatives/) ## Who uses AlayaCare? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Scheduling 4.3 (56) 87.50% of 56 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Mobile Access 4.1 (46) 89.13% of 46 reviewers that rated this feature as important or highly important Access software remotely via mobile devices HIPAA Compliant 4.4 (43) 95.35% of 43 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Reporting & Statistics 4.1 (42) 92.86% of 42 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Real-Time Reporting 4.1 (37) 100.00% of 37 reviewers that rated this feature as important or highly important Active reporting of data and metrics Care Plan Management 4.2 (29) 93.10% of 29 reviewers that rated this feature as important or highly important Manage the treatment plan and coordination between care providers and patients with special health care needs AlayaCare 67 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Creation, administration, and evaluation of assessments or tests Automatically create schedules based on business needs or employee availability and qualifications Complete outstanding payments Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage the treatment plan and coordination between care providers and patients with special health care needs Electronic patient health records Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Track employees' arrival and departure timings for payroll purposes Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Automated reminders and confirmations for booked appointments and events via text or email A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Electronic patient health records, including records from multiple doctors Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Online portal where employees can access and track their own information Intended for medical use such as diagnosis, treatment, and consultation Store, manage and track all forms in a centralized location System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Compliant with HIPAA, which sets standards for sensitive patient data protection Information, data and reports that are being tracked over time Manage the care, assistance, or services that take place in patient's home Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Activities related to the initial admission of a charge into the organization's care Captures invoice data and maintains comprehensive records for auditing and reporting purposes Ability to chat online in real time Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Send personal messages to clients or attendees Observing and tracking a patient's health status, condition, and wellbeing Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Manage employee salary processes, data, taxes, and records administration efficiently Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Exchange messages in a secure and encrypted manner Online portal through which end users can access the system, manage tasks, or obtain information Create, manage and track all task activities and progression Track and manage the scheduling of tasks Meet with patients remotely Set up connections to third-party platforms to improve business processes Track time worked per client Presenter can see and hear participants and vice versa Speaking to a doctor or healthcare professional using online video tools Process that confirms a caregiver's visit and services provided Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.9 (187) 3.9 Based on 187 reviews ## Pricing Value for money 3.9 (152) Basic $1,000 Per Month Value for money 3.9 (152) 3.9 Based on 152 reviews ## Integrations [ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Waystar](https://www.capterra.com/p/45512/ZirMed/)[ Hireology](https://www.capterra.com/p/224301/Hireology/)[ eFax](https://www.capterra.com/p/174254/eFax/)[ WalkMe](https://www.capterra.com/p/131194/WalkMe/)[ Pentaho](https://www.capterra.com/p/78014/Pentaho-Business-Analytics/)[ CareAcademy](https://www.capterra.com/p/239196/CareAcademy/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (171) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (171) 4.1 Based on 171 reviews ## User reviews Overall rating 4.1 Based on 188 reviews Filter by rating 5(69) 4(82) 3(27) 2(5) 1(5) Mentioned topic Sorted by most recent RE Rubylyn E. Director of Operations Health, Wellness and Fitness ### "As a home care tool very positive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 22, 2025 very positive, helpful implementation team. Allowed for us to grow without additional headcount. good feedback from staff Pros Ease of use - training time new scheduling staff has been reduced- less errors were made by scheduling. Case Managers like being able to adjust the care plan. Cons required lots of support during implementation. if we get the key stakeholders involved at the start - this really helps Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KB Kelli B. Manager of Community Support Services Hospital & Health Care ### "Manager of Community Support Services" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 15, 2025 Positive experience. What stands out is the responsiveness and dedication of the helpdesk team. Whenever an issue arises, they’re quick to investigate and work collaboratively to find a solution, which really helps minimize disruptions. Pros I value how AlayaCare consistently focuses on improving outcomes—not just through powerful tools like real-time data and mobile solutions, but also by fostering a culture of collaboration, continuous learning, and purpose. Cons Frequent updates and system enhancements are important but sometimes these updates result in unexpected glitches or disruptions in functionality. This can create temporary challenges for both staff and clients, especially when the issues impact critical workflows. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG Shauntel G. Operations Coordinator Hospital & Health Care ### "great program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2025 overall it is a great experience with AlayaCare. It is easy to use to check schedules, add clients and staff, review information etc Pros the easy amount of scheduling and seeing all the items needed for clients and the staff that are needed for services and for hiring Cons nothing, it works well and is very user friendly for our office staff members when they enter clients and staff Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CK Carly K. Manager of Nursing Health, Wellness and Fitness ### "Overall a win" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 October 9, 2025 Overall I’d recommend. I enjoy the customization of forms and DE as well as decomisis capabilities for specific templates Pros Less glitches and more stable than Procura predecessor Mobile experience is better for user DE 2.0 is fantastic in customization Cons Slow ticket times and resolution of identified problems and product suggestions. Updates continue to trigger degradations occasionally Switched from [Procura](https://www.capterra.com/p/124533/Procura/) Product ending with purchase from Alayacare Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SR Sara R. Home Support Manager Hospital & Health Care ### "Nightingale " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 9, 2025 Good. I have enjoyed coming to two conferences. One was before we had switched to Alayacare and one after. So it's good to see how it's different after being a use for just over a year. Pros It's user friendly and the app has been good for my Frontline staff. They have fewer issues then when we had procura. Cons I don't really have an answer. There are a few things like the client search that sometimes doesn't search properly. Like it won't find a client with just the last name but sometimes it does. Switched from [Procura](https://www.capterra.com/p/124533/Procura/) Procura is sunsetted so we had to switch to something else. Made sense just to use alayacare Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jermaine S. Senior Business Systems Analyst Hospital & Health Care ### "AlayaCare application feedback" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 October 9, 2025 The application is more user friendly than other scheduling systems. Also, it has capability to implement many technological innovations. Pros AI features such as Alayaflow and Layla. This will help SPOs improve on efficiency and data accuracy, and reduce manual work. Cons Data Exploration refresh time is currently every 2 hours between 7am-5pm. The end-user should be able to capture real-time data. Switched from [Procura](https://www.capterra.com/p/124533/Procura/) The Procura application is being sunsetted Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AF Andrew F. President Health, Wellness and Fitness ### "Switch to Alayacare " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 October 9, 2025 Overall our experience has been great, the switch to Alayacare 1.5 years ago has really made a difference in updating our operations to keep competitive with larger home care agencies. Pros Easy to use and quick implementation. Mobile clock-ins with auto and manual approvals. Comprehensive data and reports. Cons Some UE issues with the mobile app. Creation of reports in data exploration could be easier to use and create. Switched from [Claris FileMaker](https://www.capterra.com/p/162784/FileMaker/) Wanted a more comprehensive solution especially catering to home care Alternatives considered [GoldCare](https://www.capterra.com/p/248677/GoldCare/) Reasons for choosing AlayaCare More affordable and scalable. Not a large initial fee. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MV Maria Victoria A. Care Manager Health, Wellness and Fitness ### "The Alaya care.." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 9, 2025 Great. The staff could easily complete their documentations. It is accessible. The app maximized care time. Pros You could navigate the app easily. It is very accessible to the staff. I like the idea of AI giving the health care staff a relief with documentations. Cons Could not think of any. The experience so far is amazing. Creating careplans are quite easy. I would really like the AI assistance in documentations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HL Hari L. Finance Manager Hospital & Health Care ### "Manager Financial Reporting" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 October 9, 2025 I have been using since last 3 years. I find it is much easier and timely improvement in product and functionality. Pros Periodic Billing in accounting group. Its seamless experience for financial management in the accounting. Cons In the billing/invoicing systems- the feature with clients pay does no provide periodic statements of payment. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DD Dhara D. Director of Digital Solutions Hospital & Health Care ### "Alayacare review - new site " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 9, 2025 Pros During the demo and training, we see that this system is easy to navigate, user friendly and will increase efficiency for our providers and caregivers. Cons Still going through implementation so will Learn more about it once we have it rolled out. It will be going live in Jan 2026. Switched from [Procura](https://www.capterra.com/p/124533/Procura/) Looking to switch to better system to increase efficiencies. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/147424/AlayaCare/reviews/) Popular comparisons [InMyTeam vs AlayaCare](https://www.capterra.com/compare/147424-215860/AlayaCare-vs-InMyTeam)[Alora Home Health vs AlayaCare](https://www.capterra.com/compare/69030-147424/Alora-Homecare-Software-vs-AlayaCare)[AxisCare vs AlayaCare](https://www.capterra.com/compare/135068-147424/Non-Medical-Homecare-Scheduling-vs-AlayaCare)[CareSmartz360 vs AlayaCare](https://www.capterra.com/compare/147424-233554/AlayaCare-vs-CareSmartz360)[GEOH vs AlayaCare](https://www.capterra.com/compare/147424-207985/AlayaCare-vs-GeoH)[ShiftCare vs AlayaCare](https://www.capterra.com/compare/147424-233684/AlayaCare-vs-ShiftCare)[Connecteam vs AlayaCare](https://www.capterra.com/compare/147424-153140/AlayaCare-vs-Connecteam) [WellSky Personal Care vs AlayaCare](https://www.capterra.com/compare/126968-147424/Non-Medical-Private-Pay-System-vs-AlayaCare)[Trella Health Marketscape vs AlayaCare](https://www.capterra.com/compare/147424-229077/AlayaCare-vs-Trella-Health)[HHAeXchange vs AlayaCare](https://www.capterra.com/compare/140366-147424/eXchange-Suite-vs-AlayaCare)[Caspio vs AlayaCare](https://www.capterra.com/compare/137206-147424/Caspio-vs-AlayaCare)[TherapyNotes, LLC vs AlayaCare](https://www.capterra.com/compare/118981-147424/TherapyNotes-com-vs-AlayaCare)[LeadSquared vs AlayaCare](https://www.capterra.com/compare/130199-147424/LeadSquared-vs-AlayaCare)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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