# IntakeQ Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about IntakeQ Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more.

Source: https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms

---

# 

 IntakeQ Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

IntakeQ

## What is IntakeQ?

IntakeQ provides beautiful and secure electronic intake forms for health professionals, enabling them to offer an amazing onboarding experience while optimizing and streamlining the intake process. IntakeQ also offers PracticeQ, powerful practice management including scheduling, payment, appointment reminders, secure messaging, telehealth, invoicing and insurance billing.

## What is IntakeQ used for?

[Forms Automation](https://www.capterra.com/forms-automation-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Patient Portal](https://www.capterra.com/patient-portal-software/)

Top alternative

Featured

Overall rating

Based on 321 user reviews

Reviews sentiment

Positive

97%

Neutral

2%

Negative

1%

Starting price

$49.9

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for IntakeQ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://intakeq.com&name=IntakeQ)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### IntakeQ

4.7 (321)

VS.

[4.7 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting Price

$49.9

Flat Rate, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (321)

Ease Of Use

4.7 (2,758)

Value For Money

4.7 (293)

Value For Money

4.5 (2,200)

Customer Service

4.7 (299)

Customer Service

4.5 (2,031)

## IntakeQ alternatives

[4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

[4.6 (2,819)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

Highest Rated

[4.8 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

[4.6 (204)](https://www.capterra.com/p/180530/Power-Diary/reviews/)

Starting price

$19.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

HIPAA Compliant

4.8 (29)

68.97% of 29 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Forms Creation & Design

4.6 (27)

74.07% of 27 reviewers that rated this feature as important or highly important

Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system

Customizable Forms

4.7 (25)

80.00% of 25 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

Customizable Fields

4.9 (17)

88.24% of 17 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

Electronic Signature

4.9 (15)

80.00% of 15 reviewers that rated this feature as important or highly important

Digitally sign online documents

Forms Management

4.8 (15)

80.00% of 15 reviewers that rated this feature as important or highly important

Store, manage and track all forms in a centralized location

IntakeQ 105 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Schedule appointments via a calendar

Automatically populating fields or sections within a form

Complete outstanding payments

Create, manage, and send invoices or bills to customers

Communicate using direct chat or messages within the system

Process of submitting and following up on claims with insurance companies

Private online space that lets businesses securely share documents and provide information access to clients

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and report regulatory data to either internal management or external stakeholders

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Manage product specific documents in a categorized order

Assemble applications and processes by dragging over and arranging pre-built components

Electronic patient health records, including records from multiple doctors

Digitally sign online documents

Receive and/or send email notifications for urgent updates, requests, or other information

Reminders sent via email

Create and securely store digital patient records

Plan an event's time and location

Public or private sharing of digital files such as documents, audio/video, images, and more

Intended for medical use such as diagnosis, treatment, and consultation

For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.

Designed for the use of occupational therapists

Designed specifically for physical therapy practices

Designed for the use of speech therapists

Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system

Store, manage and track all forms in a centralized location

Establish measurable goals and objectives and track their progress over a specific period of time

Gaining access to confidential health documents and information

Compliant with HIPAA, which sets standards for sensitive patient data protection

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Activities related to the initial admission of a charge into the organization's care

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Ability to chat online in real time

Records of patients' medical history

Communicate using messages within the system

Access software remotely via mobile devices

Notifications via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple locations

Supports practices with multiple healthcare professionals

For practices with multiple providers

Allow users to create, edit, and sort multiple notes

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Send personal messages to clients or attendees

Book meetings and appointments through a website or digital platform

Create new forms and/or use ready-made online form templates

Online forms for managing client intake

A repository of patient data, including their past and current health issues, treatment history, and more

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Managing and tracking patient health, progress, communication, and treatment plans

Online portal where patients can access information such as health records, treatment plants, etc.

Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.

Book and manage patient appointments and follow-ups

Accept, record, and reconcile financial transactions

Manage physician availability and schedules

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Streamlining repetitive tasks and activities through automated and predefined workflows

Customizable notes that help healthcare professionals document and track patient progress

Reporting on how each user, task or process has advanced since its initiation

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Timed notification for any upcoming task, deadline, appointment, or activity

Remotely create and access treatment plans tailored to individual patients based on symptoms

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the rescheduling of appointments

Plan availability and assign specific time slots for tasks and resources

Exchange messages in a secure and encrypted manner

Online portal through which end users can access the system, manage tasks, or obtain information

Private client session notes for coaching, therapy, etc.

Reminders sent via SMS/text message

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Gauge satisfaction and receive information for improvement and success

Meet with patients remotely

Create, save, and re-purpose templates for emails, forms, etc.

Tools to help therapists document, record, and recall patient encounters

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Presenter can see and hear participants and vice versa

Connect with meeting participants remotely over video

Speaking to a doctor or healthcare professional using online video tools

Web form that allows users to enter data that is sent and processed for different reasons

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (314)

4.5

Based on 314 reviews

## Pricing

Value for money

4.7 (293)

Free Trial

[View pricing plan details](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/pricing/)

Forms

$49.90

Flat Rate,Per Month

It includes:

-   Unlimited Form Templates
-   Branded Custom Forms
-   Accept Attachments
-   Client And Provider E-Signatures
-   Form Reminders
-   Treatment Notes (SOAP, etc.)
-   Secure Document Sharing
-   Export To PDF/CSV/Dropbox
-   E-Faxing
-   HIPAA BAA
-   2 Assistant Accounts

Value for money

4.7 (293)

4.7

Based on 293 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (299)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (299)

4.7

Based on 299 reviews

## User reviews

Overall rating

4.7

Based on 321 reviews

Filter by rating

5(254)

4(56)

3(7)

2(2)

1(2)

Mentioned topic

Sorted by most recent

KK

Kassidy K.

Chiropractor

Health, Wellness and Fitness

### "Great value for the money!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 26, 2025

We use it for new patient intake, progress exam questionnaires, testimonials, and consent forms. Overall we are pleased with the product for the price. We would love to be able to brand the paperwork so it matches our brand.

Pros

Simple to use and customizable! Very affordable and great value for what you pay. Easy to send to patients.

Cons

You can’t save log-in information so it is constantly logging out, which is very inconvenient when you need to review paperwork in a short amount of time.

Switched from

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Switched EHR systems and needed new way to do intakes

Alternatives considered

[ChiroHD](https://www.capterra.com/p/218059/ChiroHD/)

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Reasons for choosing IntakeQ

ChiroHD doesn’t haven’t customizable forms, chirotouch is high price

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

Bridget M.

Owner

Health, Wellness and Fitness

### "Intake Q made our paperwork way more seemless"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 10, 2025

Overall, I’ve been very happy using IntakeQ with my company. It’s made managing client forms, scheduling, and documentation so much easier and more organized. The platform feels professional, user-friendly, and reliable, which has helped our team save time and focus more on client care. I really appreciate the customization options that allow us to tailor everything to our specific workflow and branding. While there was a bit of setup involved at the beginning, once everything was in place, the system ran smoothly. IntakeQ has definitely improved our efficiency and streamlined daily operations. I’ve already recommended to a couple practice owner friends!

Pros

Switching to IntakeQ was truly seamless! The setup process was straightforward, and I was able to start using it right away without any confusion or extra training. Everything about the platform feels intuitive — from creating forms to managing client information. It has streamlined our intake process and saved us so much time on paperwork. I love how professional and easy it looks for clients, too! The transition couldn’t have gone smoother, and I wish we had made the switch sooner. IntakeQ has made our workflow more efficient, organized, and stress-free.

Cons

t can take some time to fine-tune everything and create a customized workflow that fits your specific needs (i.e. our intake forms ect.), but once you do, it’s completely worth it. IntakeQ offers so many options for personalization that you can really make the system work exactly how you want it to. There’s a bit of a learning curve as you explore all the features, but the flexibility and customization make up for it. Once everything is set up, the workflow runs smoothly, efficiently, and in a way that truly supports your practice. It’s an investment of time that definitely pays off in the end.

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

A big part of why we switched as the the ease of use especially with the different administer and clinician account options.

Alternatives considered

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)

Reasons for choosing IntakeQ

It was too expensive for us at this time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WB

Wesley B.

Owner and therapist

Mental Health Care

### "Easy, intuitive, and functional "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 25, 2025

I have been satisfied with its functionality. The platform does what it intends to well. It would do well to add a couple of extra features and reduce the price.

Pros

The platform allows the easy creation of documents. My clients seem to have found it easy to use, and I have not had complaints about usability. I find the platform interface simple and intuitive.

Cons

It is a bit expensive. I also would love to be able to create surveys on the platform and/or for clients to be able to upload documents via the platform.

Switched from

[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)

My clients found CounSol confusing and difficult to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Jeffrey H.

Reception and Billing associate

Medical Practice

### "IntakeQ Makes Documents Easy!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

March 25, 2025

I really like IntakeQ because it’s easy to use, and I appreciate being able to store and easily send out forms. It saves a lot of time and keeps everything organized. The only change I’d suggest is having a way to notify when a document is completed, as it would help keep things clear and avoid any confusion.

Pros

I like being able to store documents that are commonly used. It makes it easy to store and send the documents. It is also very user friendly and can be picked up easily and taught to new staff.

Cons

I wish is that it would fully integrate with the electronic health record that we use. Another issue that we run into is clients not fully submitting documents, It would be nice if there was a warning that said something along the lines of 'this is not fully completed.'

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Julia B.

Patient Care Coordinator

Medical Practice

### "Easy and Simple"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 22, 2025

I've been using IntakeQ for several months now and I enjoy it more than most other document signing programs. We've decided to leave our last document program to use this full-time. This is by far the easiest I've used.

Pros

I love the customizability. I'm able to easily and quickly write up documents for my clients. It does not take much time to learn how everything works and to quickly make complicated documents which you can also turn into PDFs for clients to do by hand!

Cons

There is no automatic translation button. Each document I need translated into Spanish has to be hand translated. There is also not an option to upload documents that have been filled out by hand.

Switched from

[Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)

Limited customizability, no way to check progress of documents, no notification when documents are finalized.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GC

Glauber C.

Admin

Mechanical or Industrial Engineering

### "Nice tool to Minimize Paperwork "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

December 27, 2024

Overall experience with IntakeQ for the GP was good, it simplified new clients information in our data and

Pros

It is definitely a handy tool for the gps, custom forms tools helps to collect all the customer info that a GP needs upfront, without the back and forth emails.

Cons

The reporting feature is bit limited, it covers the basics but a need is felt to have more details.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Sanchita S.

Care takes

Child Day Care Services

### "Good one to use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

November 8, 2024

Love it often times, has an easy setup too

Pros

It connects you with the right service provider

Cons

It doesn’t give you too many options to choose from

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JR

Jennifer R.

Licensed Psychotherapist

Mental Health Care

### "IntakeQ is the best EHR"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 29, 2024

I used it at my previous place of employment and took it upon myself to continue using it for my EHR once I left and opened my own practice

Pros

The ability to create your own forms and having so many question types to choose from; user friendly; responsive support team; easy to navigate

Cons

Needing to lock the previous note for things to apply to the next note

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HG

Hannah G.

Psychologist

Mental Health Care

### "A great EHR for therapists"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 21, 2024

A very positive experience. It is extremeely efficient and smooth.

Pros

It is an incredibly efficient EHR that integrates client notes, billing, and scheduling.

Cons

It is a little pricey compared to a few other EHRs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EL

Erin L.

Owner and Business Manager

Hospital & Health Care

### "Small practice - lots of forms"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 16, 2024

It works just how I'd want it to an fills the need we have for user friendly online forms, and even better it saves paper!

Pros

The form creation is very easy to use and straightforward. Sometimes I have to try a few times to get the boxes how I want them, but it is not too difficult.

Cons

Nothing that I can really think of. There might be some additional fields I would like, but overall it works how I would like!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/reviews/)

Popular comparisons

[Jotform vs IntakeQ](https://www.capterra.com/compare/147369-158456/IntakeQ-Online-Intake-Forms-vs-JotForm-4-0)[Vagaro vs IntakeQ](https://www.capterra.com/compare/147369-153752/IntakeQ-Online-Intake-Forms-vs-Vagaro)[SimplePractice vs IntakeQ](https://www.capterra.com/compare/130710-147369/SimplePractice-vs-IntakeQ-Online-Intake-Forms)[Jane vs IntakeQ](https://www.capterra.com/compare/147369-178984/IntakeQ-Online-Intake-Forms-vs-Jane-App)

[Carepatron vs IntakeQ](https://www.capterra.com/compare/147369-195467/IntakeQ-Online-Intake-Forms-vs-Care-Patron)[Pabau vs IntakeQ](https://www.capterra.com/compare/140062-147369/Pabau-CRM-vs-IntakeQ-Online-Intake-Forms)[athenaOne vs IntakeQ](https://www.capterra.com/compare/98735-147369/athenaOne-vs-IntakeQ-Online-Intake-Forms) 

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