# Propel Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Propel the right Quality Management solution for you? Explore 54 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147317/PropelPLM/reviews --- Propel 4.3 (54) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Propel Ease of use 4.5 Customer Service 4.4 ## Pros and Cons in Reviews CW Colton W Systems EngineerInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months. “In short, what I like most is that Propel feels like a modern, connected PLM that brings product, quality, and customer together on a single platform without the overhead of legacy systems.“ March 3, 2026 CW Colton W Systems EngineerInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months. “One challenge for me is that because it’s built on Salesforce, I need Salesforce expertise in-house (or a strong partner). If my team doesn’t already understand the Salesforce data model, security model, and configuration paradigm, there’s a learning curve.“ March 3, 2026 RK Robert K Information Technology AdministratorInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “I like it now that the cad integration has worked without crashing all the time and I don’t have to waste hours creating pdf’s for the purchasing department (they can view and select items directly).“ February 10, 2026 CW Colton W Systems EngineerInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months. “I’ve also found that while Propel is flexible, deep customization can become expensive or hard to maintain if I’m not disciplined. If I over-engineer workflows, custom objects, or automations, upgrades and long-term governance can get messy.“ March 3, 2026 CW Colton W Systems EngineerInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months. “Overall, my experience with Propel has been largely positive, with a few meaningful lessons along the way. When we first implemented Propel, I was looking for a PLM system that didn’t feel like legacy infrastructure, something that could connect engineering, quality, and commercial teams without constant integration work.“ March 3, 2026 CW Colton W Systems EngineerInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months. “At times, the flexibility of the platform felt like a double-edged sword, if we weren’t careful, we could over-configure processes.“ March 3, 2026 SM Stivalis M Product Engineer IIIMedical Devices, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “I use propel every day, not only for my Product Development job, but also to support our manufacturing teams into any challenges they might have.“ March 3, 2026 GP Gabriela P Director of Regulatory Affairs and Quality AssuranceMedical Devices, 51 - 200 employeesUsed the software for: Less than 6 months. “Currently, users outside of recognized IP addresses must manually input a token after their password, which can be inconvenient.“ May 28, 2025 ## Showing most helpful reviews Showing 1-25 of 54 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Scott M. Director, Regulatory Affairs and Quality Assurance Medical Devices Used the software for: 1-2 years ### "Medical Device Propel User" January 23, 2025 5.0 We implemented Propel in early 2023 and it has been very effective for us in managing documentation, engineering changes, corrective and preventive actions, nonconformances, and more. The flexible, configurable solution allows us to find creative methods to meet business needs, and the dashboarding and reporting tools that come with the Salesforce platform allow easy real time data monitoring and analysis. Pros Excellent support, highly configurable, great reporting tools. Covers almost everything we need from a PLM/QMS system. Cons Administration is sometimes complex. Validated system updates sometimes lag non-validated system updates significantly. Alternatives considered [Intellect QMS AI](https://www.capterra.com/p/108528/Intellect/) Reason for choosing Propel Superior functionality, reputable company, integration with Salesforce. Switched from [QT9 QMS](https://www.capterra.com/p/97557/QT9-Quality-Management/) The training functionality in QT9 did not meet our needs. Review Source Response from Propel Software January 24, 2025 Hi Scott, thank you for your review! We are so glad you enjoy using Propel. JS Jordan S. Engineering Project Manager Medical Devices Used the software for: 1-2 years ### "Propel Satisfaction Review" January 23, 2025 4.0 Overall, I am pleased with the way the system works with our ECO and DCO processes. It's really easy for our users to see where a change is at in its process. Having phase changes helps keep the group informed about statuses which can save a ton of time in meetings. Pros The alert system for training or approval stages. This system was easy for me to grasp. Cons There is definitely a learning curve with using the software for users who are not tech-savvy. A mobile app would be amazing, but i was still able to access everything I needed on my mobile device. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Rootstock Manufacturing ERP](https://www.capterra.com/p/133446/Rootstock-Manufacturing-ERP/) Reason for choosing Propel Price point and potential ease of use, especially with a platform built on salesforce. Review Source Response from Propel Software January 24, 2025 Hi Jordan, we are so glad to hear that you find Propel easy to use. Thank you for taking the time out to write this review :) CA Cam A. Salesforce Administrator Telecommunications Used the software for: 6-12 months ### "Review - 2025/07/03" July 3, 2025 3.0 Neutral. There is a lot of great material in how the tool works and development is completed but as a developer, I spend a lot of time figuring out how the tool is setup rather than doing actual development work. Pros Support team is always available and provides solutions in a timely manner. They are always willing to hop on a call and work through troubleshooting. Cons Out of the box functionality is quite confusing. Due to being hosted on Salesforce, the development is quite different than standard Salesforce development so there is quite a large learning curve. Review Source KC Kyle C. IT Manager Information Technology and Services Used the software for: 2+ years ### "Propel Eliminates Silos" July 8, 2025 4.0 We are very pleased with our decision to migrate to Propel from our previous solution provider. We have gained real-time visibility into product data and processes, enabling better decision-making and faster time-to-market. Pros Ease of use and seamless integration with Salesforce. Its strong BOM layout and engineering change order (ECO) functionality is particularly helpful for managing product data and revisions Cons There was a learning curve that was somewhat difficult for our users who were unfamiliar with Salesforce. Slow performance when handling large attachments. Switched from [Oracle Database](https://www.capterra.com/p/5938/Oracle-Database/) The cost to upgrade our Agile on-premise solution was so much more expensive than migrating to Propel, and Propel gave us additional features that our previous solution did not have. Review Source NG Nick G. Engineering Manager, Mechanical Systems Medical Devices Used the software for: 2+ years ### "Customizable, but complicated to perfect" July 29, 2025 4.0 Overall my experience with Propel is pretty good. The system is reliable, and is usually easy for new users within the organization to pick up. Pros I like Propel's customization features because it allows us flexibility to adjust our QMS according to our Standard Operating Procedures and Work Instructions. Everyone's organization has different processes for operating and what works best for us might not work for everyone. I think its great that Propel allows for everyone to do things in their own way. Cons While I like the customization, I think the process for making changes to the system is quite complex. It seems like there should be a more user friendly way to modify layouts, records, or workflows. We usually need to get a consultant involved in order to make changes. Or we need to contact Propel support. Typically when we contact Propel support, they are helpful in explaining what is wrong, but they are not proactive about helping us make changes to our system. Review Source JM Joanne M. Manager Pharmaceuticals Used the software for: 1-2 years ### "Propel Forward! " October 22, 2025 5.0 Positive. Enjoyable. Ease of use. Support for the software if you had any issues. Really good program. Pros Ease of use. More features and very well planned out execution that allows anyone to learn it quickly. Cons Can’t really think of anything that I did not enjoy. It was an upgrade from our Nexxys software. I prefer Propel. Review Source NJ Natasha J. Quality Assurance Specialist Medical Devices Used the software for: 2+ years ### "Satisfied Customer!" May 26, 2025 5.0 Overall, Propel has been a useful tool for our organization. Using Propel has improved the way we manage our change orders and Quality records. Our records are more organized and information is easily attainable when needed. Tracking and obtaining signatures for change orders and Quality records is also so much easier than it was before Propel. Pros I like that Propel is very customizable. As a result, we have been able to customize objects and lifecycle that work for our organization. I also like that it is built on the Salesforce platform and can be easily connected to other applications that we are using. Cons I think there is room for improvement in the Training object. Letting users know which quiz questions were answered incorrectly instead of only providing pass/fail status would make this more user friendly. Review Source LG Luke G. Senior System Admin Oil & Energy Used the software for: 1-2 years ### "Propel Customer Review" June 27, 2025 4.0 Pretty good so far, we are seeing an issue getting some of our users to use the change process but that is something internal. Would be interested in seeing a Propel Project board that could show all of the projects in a similar MS projects like style. Pros The ability to link it to other objects on the SF platform and control who can process a change based on a specific stage. Cons There is a learning curve if you want to make changes yourself. At first it is very confusing with all the field sets on different objects and trying to understand which field is coming from which object. Review Source SS Sheri S. Eqms coordinator Medical Devices Used the software for: 1-2 years ### "Love this product " May 21, 2025 5.0 Absolutley satisfied with our experience with propel! We can't wait to implement all the modules that will help our company move forward!! Pros We are just starting with propel, and we're loving it!! It is so easy to personalize for your needs. There are many useful functions that you are able to utilize with your company Cons Implementation was a little tricky, but their support is amazing!! They're are a few areas that we would like to be modified and propel is amazing at listening to our needs and are willing to work to make it satisfactory for us! Review Source AKP Ashok Kumar P. PLM DATA ANALYST Computer Software Used the software for: 6-12 months ### "First Flight at Propulsion: Ideas, Insights & Inspiration" May 22, 2025 5.0 This was my first time attending Propulsion, and it was a great experience connecting with various customers. I gained a lot from the interactions and am taking back many valuable ideas. Pros A well-structured and interactive series of sessions that offered valuable learnings and best practices from various customers, along with insights into Propel’s new features. The demo sessions were especially helpful in gaining an in-depth understanding. Cons The subject-specific sessions could be extended slightly to allow more time for the demos followed by more room for questions Review Source RP Rajesh P. Business Systems Analyst Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Easy and effective PLM tool" May 15, 2024 4.0 Having worked on other PLM tools, I find Propel is simple yet effective to use. It's extremely easy to use and implement, particularly if Salesforce is being used in the organization. I have seen new great features being added every release. It's been great so far with our Propel journey. Pros Easy implementation Less maintenance Salesforce integration is ready Cons Unstable behavior Nothing much, rest is good Alternatives considered [Arena](https://www.capterra.com/p/144460/Arena/) Reason for choosing Propel Ease of implementing. Integration with Salesforce Review Source Response from Propel Software May 22, 2024 Hi Rajesh, so glad you like Propel! And glad to know that the integration with Salesforce is useful to your organization. KS Keren S. Quality Assurance Medical Devices Used the software for: 2+ years ### "Great software, easy to use, customizable. I highly recommend. " October 5, 2023 4.0 Overall I am a very happy user and a big fan of Propel! Pros Being able to customize and make custom objects, also the reports and dashboard. Cons Technical support is a little slower than it used to be and less detailed as it used to be in the past. Alternatives considered [Greenlight Guru](https://www.capterra.com/p/140578/greenlight-guru/) Reason for choosing Propel Due to Price, however I did not know the all of Propels advantages over Greenlight at the time. Review Source BP Braulio P. CEO Medical Devices Used the software for: 1-2 years ### "Propel for Medical Device Company" October 7, 2023 5.0 It has been a life saver for our small company. It has allowed us to comply with the requirements to maintain ISO 13485 compliance. Pros Easy to use and great modern look. But most importantly, it gets the job done. Cons Hard to configure initially. It takes tie to learn all the background function to control the front end that the user sees. Alternatives considered [Qualia](https://www.capterra.com/p/159101/Qualia/)[MasterControl Manufacturing Excellence](https://www.capterra.com/p/148011/MasterControl/) Reason for choosing Propel The cater to small companies as well. Great customer service. Review Source Response from Propel Software October 9, 2023 Thank you for your wonderful and insightful review, Braulio. We are so happy to hear that our platform has helped your medical device company maintain compliance and streamline processes, and we hope our future releases can further satisfy your needs. DW Dean W. Quality Systems Manager Biotechnology Used the software for: 1-2 years ### "Propel is an easy to use and comprehensive QMS. " September 27, 2024 4.0 I am very happy with propel as a quality management system and it link to Salesforce nicely. Pros The change control management is a great tool. It creates all the links to relevant records and controls changes across multiple documents. Cons Having the license set as they are it can be hard to workout who needs what license and what license type then need. Review Source Response from Propel Software October 3, 2024 Thanks for your feedback Dean! We are so glad that our QMS works for your needs :) LG Lindsey G. Residential construction Construction Used the software for: Less than 6 months ### "Easy peezy. " May 28, 2025 3.0 Very easy to get around. Almost self explanatory once you hit the homepage. Great for beginners or those with experience Pros It was easy to navigate and catch on to the website and the app. Creating an account was just as eas8y as it could be Cons No complaints. Self explained homepage Easy navigation. Easy sign up process. I have nothing but good comments Review Source DC David C. Senior Manager, Quality Assurance Medical Devices Used the software for: 6-12 months ### "Great eQMS solution for a medical device company!" July 24, 2024 4.0 Propel has been a valuable tool in automating our Quality Management System. Our team compliance with training has improved dramatically, and the administration of training requirements has also become much easier. Pros Propel allows us to automate/computerize Change Control and training, which were the two most laborious Quality Management System processes to manage using a paper process. The functionality and features were mostly easy to understand. Cons Running reports and getting some basic metrics was harder than I would've liked. Review Source Response from Propel Software October 3, 2024 Thanks Dave, we are so glad you are liking our QMS! JV Jeannie V. Corporate quality systems manager Medical Devices Used the software for: 1-2 years ### "Propelling into the future " May 14, 2024 4.0 More modules Let’s go. Our CSM is great Pros Easy navigation item information just clicks away. Cons Multi select pick list behaves odd sometimes Review Source Response from Propel Software May 22, 2024 Hi Jeannie, very happy to know Propel has simplified numerous processes in your organization. We hope the Spring '24 release has even more useful features to help your team! CM Carol M. Document Control Manager Medical Devices Used the software for: 2+ years ### "Propel pros / cons." October 5, 2023 5.0 Pros Collaboration feature through chatter is awesome! Cons Bulk changes are nice when they work and we're having trouble with that in our current version. Review Source Response from Propel Software October 6, 2023 Thank you for your feedback Carol, we appreciate it! CW Colton W. Systems Engineer Information Technology and Services Used the software for: Less than 6 months ### "Our Experience Implementing Propel: Benefits, Trade-Offs, and Lessons Learned" March 3, 2026 5.0 Overall, my experience with Propel has been largely positive, with a few meaningful lessons along the way. When we first implemented Propel, I was looking for a PLM system that didn’t feel like legacy infrastructure, something that could connect engineering, quality, and commercial teams without constant integration work. What stood out immediately was that it’s built natively on Salesforce. Having product data, customer records, cases, and change processes all on the same platform fundamentally changed how we operate. I no longer have to reconcile data across disconnected systems or question which system holds the “source of truth.” From a change management standpoint, Propel has been a strong fit. Our ECO and deviation processes are now standardized, traceable, and auditable. I have full visibility into revision history, approvals, and downstream impact. Audits feel more controlled, and cross-functional collaboration is more structured. I particularly value the closed-loop feedback between quality events and product updates, it’s much easier to tie a complaint back to a specific revision or supplier. That said, implementation was not trivial. Because Propel sits on Salesforce, we had to be disciplined about data architecture, security roles, and automation. It forced us to mature our Salesforce governance. At times, the flexibility of the platform felt like a double-edged sword, if we weren’t careful, we could over-configure processes. We learned quickly that simplicity and governance matter. I also noticed that while Propel excels at connecting product and customer processes, it isn’t always as deep in highly specialized manufacturing workflows as some legacy PLM systems. For our use case, that trade-off was acceptable, but it’s something I had to evaluate carefully. From a user adoption perspective, the modern interface helped significantly. Our teams didn’t resist it the way they have with older PLM systems. Training cycles were shorter, and the alignment between engineering and commercial teams improved because everyone could see the same product record in context. Financially, it’s a platform investment. Between Salesforce and Propel licensing plus implementation, the cost is meaningful. However, when I look at reduced manual reconciliation, improved audit readiness, and faster change cycles, I see clear operational ROI. In summary, my overall experience with Propel has been that of a modern, connected PLM solution that strengthens cross-functional alignment and product visibility. It requires architectural discipline and organizational maturity, but when implemented thoughtfully, it becomes a strategic system rather than just a compliance tool. Pros From my perspective, the biggest thing people like is that it’s built natively on Salesforce. I don’t have to bolt together a separate PLM and CRM and then fight integrations. My product data, customer data, cases, opportunities, and quality records all live on the same platform. That unified data model is a huge advantage, especially when I need engineering, quality, and commercial teams aligned around the same product record. I also really value the user experience. Compared to legacy PLM systems, Propel feels intuitive and configurable without being overly complex. I can tailor workflows, page layouts, and approvals to match our actual business processes instead of forcing the business to adapt to the tool. That flexibility is a big deal when products, teams, and compliance requirements evolve. Another thing I appreciate is how Propel handles change management and quality in a structured but transparent way. Engineering change orders (ECOs), deviations, CAPAs, complaints—everything is traceable and connected. I get end-to-end visibility from idea to release to post-market feedback, which makes audits and cross-functional collaboration much smoother. Speed of deployment is another common theme. Because it’s on Salesforce, implementation can move faster than traditional on-prem PLM systems. I’m not waiting months for heavy infrastructure work. Updates are continuous, and I benefit from Salesforce’s security, scalability, and ecosystem. Finally, I like that Propel bridges product and customer. When there’s a field issue or complaint, I can trace it back to a specific revision, supplier, or change. That closed-loop feedback between product development and customer experience is something I don’t get from disconnected systems. In short, what I like most is that Propel feels like a modern, connected PLM that brings product, quality, and customer together on a single platform without the overhead of legacy systems. Cons From my experience, there are a few trade-offs with Propel that are worth acknowledging. One challenge for me is that because it’s built on Salesforce, I need Salesforce expertise in-house (or a strong partner). If my team doesn’t already understand the Salesforce data model, security model, and configuration paradigm, there’s a learning curve. It’s powerful, but that power comes with architectural complexity. I’ve also found that while Propel is flexible, deep customization can become expensive or hard to maintain if I’m not disciplined. If I over-engineer workflows, custom objects, or automations, upgrades and long-term governance can get messy. I have to treat it like an enterprise platform, not just a point solution. Another downside for me is that it may not be as feature-deep in certain highly specialized manufacturing areas compared to some legacy, manufacturing-centric PLM systems. If I have extremely complex CAD integrations, advanced manufacturing process planning, or heavy ERP-driven use cases, I may need additional tools or tighter integrations. Performance can also depend on how well my Salesforce org is managed. Since Propel runs on the same instance as other business systems, poor data hygiene, excessive automation, or bad architecture elsewhere in Salesforce can impact the PLM experience. Cost is another factor. Between Salesforce licenses, Propel licenses, implementation services, and ongoing administration, the total cost of ownership can be significant. It’s not just a software purchase; it’s a platform investment. Lastly, organizational change can be difficult. Because Propel connects engineering, quality, and commercial teams, I may uncover process gaps or cultural silos. The system can handle cross-functional workflows—but my organization has to be ready to operate that way. In short, while I see Propel as modern and flexible, I have to be prepared for Salesforce dependency, architectural governance, potential feature gaps for niche use cases, and meaningful investment in both cost and change management. Alternatives considered [OpenBOM](https://www.capterra.com/p/234827/OpenBOM/)[Arena PLM](https://www.capterra.com/p/6101/Arena-PLM/)[Aras Innovator](https://www.capterra.com/p/9008/Aras-Innovator/)[Centric PLM](https://www.capterra.com/p/10010504/Centric-PLM/) Reason for choosing Propel I chose Propel because it gave me the right combination of flexibility, ease of use, and integration without forcing me into the complexity and overhead of traditional enterprise PLM systems. First and foremost, Propel is natively built on Salesforce. That matters a lot to me because it means my product, customer, and quality data live on the same platform my sales and service teams already use every day. I don’t have to build and maintain heavy integrations between disconnected systems—Propel and Salesforce share a unified data model right out of the box. That reduces duplication, confusion, and the friction that usually comes with disparate systems. Compared with legacy enterprise PLM platforms like Teamcenter, Windchill, or ENOVIA, Propel feels much more modern and easier to adopt. Those traditional systems can be powerful, but they often require long implementation cycles, deep technical expertise, and ongoing heavy administration. In contrast, Propel’s configurability lets me tailor workflows and processes without resorting to endless custom code. I get structured processes where I need them, but I’m not locked into rigid templates that don’t match the way my teams actually work. What also stood out to me is that Propel breaks down departmental silos. Engineering, quality, customer support, and commercial teams can see the same product context and change history. That’s huge when I’m trying to improve response times on quality issues or get faster feedback loops into product updates. When a customer case is tied to a specific revision or quality event, I can actually trace it back without guesswork. I also appreciate that Propel is cloud-native and continuously updated. I don’t have big patch weekends or version upgrades that freeze my team for months. Feature releases and improvements roll out seamlessly, and I benefit from Salesforce’s scalability and security without having to manage infrastructure. Compared with cloud competitors like Arena or OpenBOM, Propel’s strength for me wasn’t just that it was cloud-based—but that it bridges product lifecycle and quality processes with customer and sales data. That cross-functional visibility has directly helped me reduce cycle times and improve product quality, because I’m not hand-offing work between systems. Finally, from an adoption standpoint, Propel’s interface and alignment with Salesforce made it easier to get teams up and running. Training time was shorter, resistance was lower, and people could find the information they needed without getting lost in a deeply technical PLM interface meant only for engineers. Review Source SM Stivalis M. Product Engineer III Medical Devices Used the software for: 2+ years ### "I would recommend Propel to anyone" March 3, 2026 5.0 I use propel every day, not only for my Product Development job, but also to support our manufacturing teams into any challenges they might have. I can't imagine going back to how we were doing things pre-propel. Pros Propel allows users to consolidate from multiple platforms into once single interconnected platform. It has proven to reduce development time and facilitate data management. Cons DHF management seems challenging. This is tricky, there is not an easy solution for the challenges that Breg has Also, the management of documents is not ideal. Review Source VR Verified Reviewer Engineering Textiles Used the software for: 2+ years ### "Customizable and one single source of truth" March 3, 2026 5.0 I have been using propel for more than 2 years and the usage on the company has grown to the point that the QMS, PLM and project management modules are implemented throughout the NA region Pros I like how the Propel support team is very close to the customer, the software itself is very customizable and Propel has a great technical team that understand customer needs. The fact of having one single source of truth for QMS and PLM boost team collaboration and engagement Cons In the beginning I struggled to understand the functionality but once you get familiar it turns out a very user-friendly tool Review Source RK Robert K. Information Technology Administrator Information Technology and Services Used the software for: 1-2 years ### "Propel works fine as an organized method for me to keep track of my parts list" February 10, 2026 5.0 Propel eliminated our usage of broken excel spreadsheets that caused everyone frustration. Now the engineers and shop floor personnel can reference the same information and will not build something incorrect. Propel also automatically adjusts the inventory when I make a change to a design and thus eliminates the need for me to manually type this information. Pros I like it now that the cad integration has worked without crashing all the time and I don’t have to waste hours creating pdf’s for the purchasing department (they can view and select items directly). Propel maintains a version history; therefore, I always know who changed the bom incorrectly last week. I am surprised that it synced with the correct prices from the vendors list. Cons The ui are extremely dull and resemble a web site from 20 years ago. Propel takes an excessive amount of time to load large data bases and you cannot move to another tab until the current tab finishes loading. I find it odd that there are multiple icon representations of the exact same item on the same page. Setting up Propel was a complete nightmare and took significantly longer than the salesman said it would. Review Source Simon H. Sr. CRM Administrator Medical Devices Used the software for: 1-2 years ### "Clear and easy to use. Customizable and modular." March 3, 2026 4.0 Great support with a really responsive team. Easy to use product which allows our team to collaborate and ensure records move through the process in a way which is clear to all. It is also modular as we do not have to use, or even install optional parts of the program we will not use. Pros Clear layout and workflow. It is easy to see how items move through the process and become items. It is also easy to add custom fields to the pages. Cons Some customizations are more difficult to find. They are hidden away in setting and it might not be readily apparent where to go to make the change. Switched from [Lotus Notes To Office 365 Migration](https://www.capterra.com/p/178657/Lotus-Notes-to-Office-365/) Old program was outdated and clunky. We needed something much more agile, easy to use, and more reliable in audit situations. Review Source GP Gabriela P. Director of Regulatory Affairs and Quality Assurance Medical Devices Used the software for: Less than 6 months ### "Propel, the best eQMS tool available in the market! " May 28, 2025 5.0 Since implementing Propel QMS in January, the experience has been overwhelmingly positive. Managing documentation, tasks, and workflows has become significantly easier and more efficient. It’s clear that Propel has made a strong impact, streamlining our processes and enhancing collaboration across the board. Pros What I love most about Propel is its incredible efficiency and comprehensive functionality. It’s an all-in-one powerhouse that keeps our entire eQMS on track and aligned with regulatory requirements. Cons As a fully remote company, one challenge we've encountered is the lack of flexibility with the Multi-Factor Authentication (MFA) system. Currently, users outside of recognized IP addresses must manually input a token after their password, which can be inconvenient. Additionally, the absence of a mobile app limits our ability to manage approvals and training tasks on the go, which is a key need for remote teams like ours. Enhanced mobility and authentication flexibility would make the platform even more effective. Alternatives considered [Greenlight Guru](https://www.capterra.com/p/140578/greenlight-guru/)[Dot Compliance](https://www.capterra.com/p/192574/Dot-Compliance/)[Veeva QualityOne EQMS](https://www.capterra.com/p/178567/Vault-Quality-Suite/) Reason for choosing Propel Propel was simply the best! It had everything we needed except the mobile app access. Switched from [Matrix Requirements](https://www.capterra.com/p/143557/Matrix-Requirements-Medical/) For multiple reasons, but the main driver was training lack of compliance with Part 11 (signature authentication) and other regulatory requirements. Review Source LM Lennie M. Senior Manager, Document Control Medical Devices Used the software for: 2+ years ### "Propulsion 2025 experience" May 29, 2025 5.0 It was a great experience to network and meet Propel Staff in person. The user group was a great way to learn how others are using the system. Pros The user group and the live demos to the new Propel features. The guest speakers were great as well! I enjoyed all the AI discussions. Cons The user group session room was too small and hard to hear the speakers. If each session had its own room, it would have helped. Switched from [MasterControl Quality Excellence](https://www.capterra.com/p/148577/MasterControl/) Needed a tool which was on the Salesforce platform Review Source Talk to a Capterra advisor for free and get results within 15 minutes.