# Hivebrite Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Hivebrite Software - reviews, pricing plans, popular comparisons to other Social Networking products and more.

Source: https://www.capterra.com/p/147279/Hivebrite

---

# 

 Hivebrite Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Hivebrite

## What is Hivebrite?

Unlock the power of your community with Hivebrite, the most advanced all-in-one social networking platform. Easy to set up and fully branded to match your colors, Hivebrite helps you build brand engagement and create opportunities for your private social community. Manage your member database, centralize the communication with your members, create events and collect online payments, all from a single user-friendly interface. Basic plan starts from $8,000 per year.

## What is Hivebrite used for?

[Community](https://www.capterra.com/community-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Social Networking](https://www.capterra.com/social-networking-software/)

Top alternative

Featured

Overall rating

Based on 71 user reviews

Reviews sentiment

Positive

96%

Neutral

3%

Negative

1%

Starting price

$799

Other, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Hivebrite

4.5 (71)

VS.

[4.7 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$799

Other, Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (71)

Ease Of Use

4.6 (5,117)

Value For Money

4.4 (66)

Value For Money

4.5 (3,571)

Customer Service

4.7 (66)

Customer Service

4.4 (3,597)

## Hivebrite alternatives

Highest Rated

[4.9 (151)](https://www.capterra.com/p/140805/ToucanTech/reviews/)

Starting price

$8000.00

Per User, Per Month

[4.7 (92)](https://www.capterra.com/p/148555/Raklet/reviews/)

Starting price

$59.00

Per User, Per Month

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

[4.8 (803)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/)

Starting price

$1450.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/147279/Hivebrite/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Membership Management

4.5 (11)

90.91% of 11 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Contact Database

4.7 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Communication Management

4.1 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Customizable Branding

4.6 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Document Storage

4.0 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Member Database

3.8 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Add, store and access information pertaining to members

Hivebrite 113 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Continuous profile-based stream of news and activity

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Allows users to publish blogs on social site

Track and manage schedules and meetings via an integrated calendar

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage a group of members established for coordinating plans, programs, or other initiatives

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Accept and process credit card transactions

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Track and view detailed financial donation history made by contacts and members

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Assemble applications and processes by dragging over and arranging pre-built components

Track and collect membership dues

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Pre-made examples and templates for emails

Electronic storage of staff/employee contact information and job status in a centralized repository

Process of familiarizing new employees with the company, their position, and responsibilities

Centralized storage for employee data, records, and performance metrics

Tracks metrics that provide insight into how a user interacts with any interface or product

Manage the enrollment and onboarding of all new members and accepted applications

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage tickets for specific events

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Create, save, and store files

Find & retrieve relevant data or documents

Designed for alumni organizations and associations

Software specialized for non-profit organizations

Activities related to raising money for a specific cause

Organize and edit a group of people's policy and members

The creation, development, and sharing of potentially innovative new ideas

Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Manage contacts across multiple mailing lists

Ability to chat online in real time

Collection of images, videos and other digital content that can be used

Accounts held by members of an organization

Contact members listed in the database through email, SMS, social, phone, etc.

Add, store and access information pertaining to members

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Online gateway through which members can access/update personal information

Handle various types of membership based on groupings

Database of members to track personal information of individuals and families

Conveniently automatically renew memberships at the end of subscriptions

Access software remotely via mobile devices

Access the system via a mobile application

Controls/tools to moderate the session

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple languages

Identify, track, and respond to negative feedback

Create and update newsletter content to increase engagement

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Accept, record, and reconcile financial transactions

Adjust communications based on previous interactions or personal preferences

Private network of devices, such as a WAN or LAN, that is only accessible to authorized users and not the public

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Analyze and gain insights into data in real-time

Engage in direct, instant messaging with customers, users, etc.

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allow users to access multiple services after entering their login credentials once

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Market event via social media tools

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Profiles of users providing basic information

Interact with data visualization elements, such as charts and graphs, to drill down into data

Manage volunteer information and direct volunteer resources

Record, update and manage waiting lists

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

An informational database that allows users to add, delete, or revise content

Get Advice

We can help you find the software with the features you need.

Features

4.3 (70)

4.3

Based on 70 reviews

## Pricing

Value for money

4.4 (66)

[View pricing plan details](https://www.capterra.com/p/147279/Hivebrite/pricing/)

Connect

$799.00

Other,Per Month

It includes:

-   Custom Landing Pages
-   Custom Permissions
-   Resource Library
-   User Directory
-   Memberships

Value for money

4.4 (66)

4.4

Based on 66 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (66)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (66)

4.7

Based on 66 reviews

## User reviews

Overall rating

4.5

Based on 71 reviews

Filter by rating

5(37)

4(31)

3(2)

2(0)

1(1)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Corporate communications manager

Government Administration

### "Launching a European urban mobility partners and stakeholders community"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

December 19, 2025

Very good experience as we are launching a new platform for or community. Not easy to implement but then quite scalable.

Pros

Mixed uses: communication, engagement, event registration. Possibility to implement easily networking online activities. Groups of discussions.

Cons

Not fully optimised for event registration, not optimal integration of Zoom, few formatting options / preview on the live feed, not so user friendly than a linkedin, no automatic link between organisations and people

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TL

Tereza L.

School Coordinator

Health, Wellness and Fitness

### "Excellent Platform and Outstanding Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 18, 2025

My overall experience with Hivebrite has been positive. It is great for building and managing an online alumni community. The customer support exceeded expectations Hivebrite offers a strong product and exceptional service :)

Pros

Hivebrite is an excellent platform for creating and managing an online community. It offers a modern, intuitive, and easy-to-use interface that makes online exchange and engagement feel natural. What truly sets Hivebrite apart is the quality of its customer support. The support team was consistently helpful, responsive, and solution-oriented, and my feedback was genuinely taken into consideration. I also received outstanding support from my dedicated contact, \[sensitive content hidden\], who provided far more than just technical assistance. Her guidance, responsiveness, and proactive approach made a real difference to the success of our platform.

Cons

Do I have to say something here? Because there is nothing to say. Limited mobile features, and some advanced settings take time to master/understand.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RM

Rachael M.

Founder

Media Production

### "Great Community Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 17, 2025

Hivebrite's team was high-touch, making sure to regularly check-in after the extensive onboarding process. Our customers saw the value of our community right away and were able to easily navigate the platform.

Pros

Hivebrite is a great off-the-shelf solution. It provides a lot of features and functionality that would typically require a developer or engineer to build custom so that you can quickly launch your community.

Cons

The email system worked well, but the ability to create templates would be great. There were also some bugs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Gussy H.

Co Founder

Non-Profit Organization Management

### "Easy to use community management platform"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

December 8, 2025

Hivebrite made our life easier when building our community and managing it. We were able to observe our community behaviours and build value adds for them such as events and content very easily and it made our payment process extremely easy.

Pros

Hivebrite makes the site build very easy and the growth team are responsive over email. In terms of managing a community, the site makes logins, payments and communications very easy. Events are easy to share and invite attendees.

Cons

The site build can be prescriptive and inflexible and it's slow to reach the backoffice team in charge of helping with issues or bugs. There is a strong team focus on ensuring you renew early.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MG

Madeleine G.

Change and Relationship Officer

Government Administration

### "Thanks for helping!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

November 19, 2025

Really engaged provider, very helpful and proactive in helping us make the most of the product. Really empowering us to learn how to use it well

Pros

It appears to be one of the only platforms where you can connect organisations and the general public and have some oversight of it. I like the email campaign feature a lot as I can make it look really good and narrow down which members to contact. Our Customer success Manager \[sensitive content hidden\] is great and is really proactive and helping us get the most out of the platform as we can and is invested in our mission. The response rate from the support team is very quick

Cons

Lack of customisability can occasionally cause some issues for functionality, but we are not using the platform for its intended purpose which should be kept in mind.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HB

Hichem B.

Knowledge Sharing Officer

Research

### "A good tool for Global Networks!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 4, 2025

Great tool, great team (good listeners and reactive). Some technical improvements need to be made based on user feedback

Pros

It’s super user-friendly and very pleasant to use. Our users are very happy with tool. they were really looking for it!

Cons

There are some bugs who are impacting the user experience and need to be fixed. That means that admins needs to dedicate time to that issue, instead focusing on the animation of the community.

Alternatives considered

[Mighty Pro](https://www.capterra.com/p/236612/Mighty-Pro/)

[Mighty Networks](https://www.capterra.com/p/185819/Mighty-Networks/)

Reasons for choosing Hivebrite

the experience with Non profit Organizations

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Matt S.

Systems and Engagement Manager

Non-Profit Organization Management

### "Hivebrite review Sep 2025"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 5, 2025

Lots of nice features that help build an online community. Friendly responsive support. Bit of a learning curve for admins. Data metrics have improved but still take some time to get your head around. Clunky direct messaging.

Pros

Map of users is very nice. Ability to link people to organisations Attractive and customisable user interface. Ad-free.

Cons

Upselling additional features for extra costs. Occasional glitches. Why the "Discover Groups" view (or what we call Spaces) shows Groups who I'm already part of, it doesn't make sense. I raised a product request to change this which was rejected.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

OM

Olivia M.

Communications Manager

Non-Profit Organization Management

### "Customer Success is taken LITERALLY with Hivebrite"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 29, 2025

I've never felt more taken care of by customer success reps. They will always go to bat for their clients.

Pros

If you are looking for a system that has a team of pros on your side, this is the product to choose. They don't upsell. In fact, they'll recommend downgrading your modules if they don't think the module will serve you. They are on your side all the time. Plus, this site is ridiculously easy to manage. If you've used Sharepoint, this will be a breeze. They take admin feedback into consideration all the time and actually use our suggestions. I've worked with a lot of systems and never given a review before, that's how much I love this team. They really worked with our budget (we're a non-profit) and do all they can to keep costs low. We use this system for events most primarily and our events are well-attended. Everything is automated and our members don't have issues registering. I will never leave Hivebrite.

Cons

I think it's hard to build a community online that's not social media. This site is not social media. We're all a little warped to expect 100 likes minimum, or else a post is a fail. It takes genuine effort to get people to use the platform. That's not a hit on Hivebrite, but just these systems as a whole.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DB

Debbie B.

Online Community Manager

Non-Profit Organization Management

### "The best people to help you build your community"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 28, 2025

Overall Hivebrite employ great people, knowledgeable, friendly, supportive and always keen to help you improve your community for your members. All the staff I come across build great relationships with their clients and collaboration is high.

Pros

I really like the modular style of the Hivebrite platform, you can build your community platform unique to your user needs.

Cons

Nothing major, but some of the back office functionality can feel a little disjointed when updating, but once you know how it works its manageable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JW

Justin W.

Director of Information Technology

Health, Wellness and Fitness

### "Streamlined Community Management "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 7, 2025

My experience with Hivebrite has been positive. The platform provided a solid foundation for building and engaging our new community, with strong features for member management, communication, and events. While we encountered some limitations in customization, the customer service team was responsive, and the platform delivered real value for our goals.

Pros

What I liked most about Hivebrite is how easy it was to build a branded, all-in-one community platform. The flexibility to customize member experiences, manage events, and integrate with our existing tools made it a great candidate for our community needs.

Cons

What I liked least was the limited flexibility in customizing certain design elements.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/147279/Hivebrite/reviews/)

Popular comparisons

[Instagram vs Hivebrite](https://www.capterra.com/compare/147279-210721/Hivebrite-vs-Instagram)

[ToucanTech vs Hivebrite](https://www.capterra.com/compare/140805-147279/ToucanTech-vs-Hivebrite) 

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