# Salsify Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Salsify Software - reviews, pricing plans, popular comparisons to other PIM products and more.

Source: https://www.capterra.com/p/147254/Salsify

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# 

 Salsify Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Salsify

## What is Salsify?

Salsify empowers brand manufacturers to deliver the product experience consumers demand anywhere they shop online. Our product experience management platform (PXM) combines the power of PIM and DAM capabilities, the industrys broadest commerce ecosystem, and actionable insights to orchestrate compelling product experiences through every digital touchpoint. Global brands including Coca-Cola, Bosch, GSK, Rawlings, and Fruit of the Loom use Salsify every day to stand out on the digital shelf.

## What is Salsify used for?

[PIM](https://www.capterra.com/pim-software/)[Catalog Management](https://www.capterra.com/catalog-management-software/)[Digital Asset Management](https://www.capterra.com/digital-asset-management-software/)

Overall rating

Based on 35 user reviews

Reviews sentiment

Positive

94%

Neutral

3%

Negative

3%

Starting price

$1500

Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Salsify

4.5 (35)

VS.

[4.5 (3,661)](https://www.capterra.com/p/136446/Confluence/reviews/)

Starting Price

$1500

Per Month

Starting Price

$5.42

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (33)

Ease Of Use

4.3 (28,296)

Value For Money

4.0 (24)

Value For Money

4.3 (20,443)

Customer Service

4.4 (27)

Customer Service

4.3 (18,447)

## Salsify alternatives

[4.7 (90)](https://www.capterra.com/p/149113/Plytix-PIM/reviews/)

Starting price

Contact vendor for pricing

[4.6 (2,222)](https://www.capterra.com/p/146652/Airtable/reviews/)

Starting price

$20.00

Per User, Per Month

Highest Rated

[Google Drive](https://www.capterra.com/p/161425/Drive/)

[4.8 (28,420)](https://www.capterra.com/p/161425/Drive/reviews/)

Starting price

$7.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/161425/Drive/)

[WordPress](https://www.capterra.com/p/131687/WordPress/)

[4.6 (14,967)](https://www.capterra.com/p/131687/WordPress/reviews/)

Starting price

$9.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/131687/WordPress/)

[View all alternatives](https://www.capterra.com/p/147254/Salsify/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Catalog Management

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Create and manage digital catalog of products/services with their details, specifications, and price

Search/Filter

4.3 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Catalog Creation

4.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Create catalogs of products and/or services

Collaboration Tools

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Content Management

4.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Digital Asset Management

3.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Manage digital assets

Salsify 46 features

Define levels of authorization for access to specific files or systems

Application programming interface that allows for integration with other systems/databases

Organize assets into folders and subfolders or tag assets based on a custom file hierarchy

Collection of all assets in the system

Share access to files and assets with individuals

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Create catalogs of products and/or services

Create and manage digital catalog of products/services with their details, specifications, and price

Analyze and track performance of channels

Provides a channel for team members to share media files, communicate, and work together

The ability to create unique content

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Facilitates online authoring and publishing of the content

Automatically suggest related, complementary or add-on items to customers

Create labels for products that contain required information such as colors, sizes, dates, etc.

Combining data from different sources and providing a unified view

Conceptual model of how data items relate to each other

Establish guidelines about how much and what kind of data can be stored in the repository

Partially or fully automated creation of formatted publications from unformatted data

Manage digital assets

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Store, manage, and track all electronic documents in a centralized location

Search for specific words or phrases within a document or database

Edit, touch up, and convert images for publishing

Track and manage inventory levels to maintain proper supply

Build a master repository to store entire business data in a categorized fashion

The activity of promoting the sale of goods at retail

Collect and maintain structured information that describes data or content

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage multiple teams and operations from a central location

Tool used to determine accurate pricing and product eligibility for borrowers

Present a catalog of inventory that customers can view

Capture, organize and track product-specific data and information in a centralized location

Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment

A timeline for taking a project live that outlines what features should be operational at the go-live date

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Track and monitor reviews of products or services

Search and filter data across systems to locate required information by entering keywords or certain criteria

Optimize and manage the search engine optimization efforts for a website or digital content

Gauge satisfaction and receive information for improvement and success

Edit text as needed

Track revisions and updates made to files and navigate between different versions

Supports various video file formats

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (33)

4.4

Based on 33 reviews

## Pricing

Value for money

4.0 (24)

Free Trial

Basic

$1,500

Per Month

Value for money

4.0 (24)

4.0

Based on 24 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (27)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (27)

4.4

Based on 27 reviews

## User reviews

Overall rating

4.5

Based on 35 reviews

Filter by rating

5(19)

4(14)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

SB

Sam B.

E-Commerce Manager

Sporting Goods

### "Great platform, but an uncompetitive price"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

October 28, 2024

I loved Salsify, but we recently switched to a different platform that provides the same services (with a few more features) at about 25% of the cost. If the price was more palatable, I would recommend Salsify to anyone needing a PIM/DAM.

Pros

Salsify is a great platform that checks all of the boxes one needs in a PIM/DAM. It is incredibly easy to use and customize.

Cons

The catalog was a bit lacking in terms of its features in not being able to have digital assets in a catalog that are not linked to a product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KL

Katherine L.

Amazon Intel and eComm Mgr

Warehousing

### "Salsify"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

November 27, 2023

I don't use Salsify a lot, it's fine but I don't really understand the program.

Pros

The ablity to bulk import items and link to our own identification numbers is nice.

Cons

The instructions for how to use the program aren't super easy to understand. You really need someone to show you how to use it first.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TS

Todd S.

VP of Sales & Marketing

Plastics

### "Streamlined our content management "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 24, 2023

Excellent experience. It is a comprehensive solution. Tons of flexibility. Finally a long term solution for managing our overwhelming amount of content, and multiple vendors with specific needs. Wish we would have started using Salsify several years ago. It would have definitely saved us many many hours of work, and errors.

Pros

Salsify's ability to provide a comprehensive solution that manages our expansive content management volume, with multiple vendors, is impressive. Great customer support for training and onboarding which allowed us to get up and running quickly.

Cons

There is not much to complain about with Salisfy. It does take a bit to get acclimated but that is to be expected.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Chief Digital & Innovation Officer

Consumer Goods

### "Awful company"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

December 27, 2022

The experience with this vendor is horrible, they practically disappeared immediately after the sale. I do not recommend it to anyone

Pros

The software has good potential and covers the PIM use case, with an off-the-shelves approach

Cons

The vendor has a very bad level of service, it takes months to even have a conversation and get a quote. The setup, followed by them, was wrong but they didn't take responsibility and we had to do it all over again at our expense. Each new very small intervention has very high costs and unpredictable execution times, which has created considerable difficulties at the business level.Furthermore, the DAM-related features are really scarce.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Noemi M.

Brand Manager

Food & Beverages

### "Powerful and customizable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

December 7, 2022

Pros

The limitless options in content management from importing data to exporting to different channels.

Cons

Probably the cost of the platform, even being superior to other competitors, could be a constraint for acquiring the solution.

Alternatives considered

[Lengow](https://www.capterra.com/p/162794/Lengow/)

[M2E Pro](https://www.capterra.com/p/165858/M2E-Pro/)

[Channel Pilot Pro](https://www.capterra.com/p/147826/ChannelPilot/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Victor d.

CEO

Marketing and Advertising

### "Great and complex at the same time"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 26, 2022

Pros

Asset management is super easy and very user friendly; more than other platforms in that area. Tip: evaluate using Salsify as main data asset management rather than aggregator and syndication platform only.

Cons

Channel integration at source depends obviously in your data sources. Could be as complex as many data sources to consolidate.

Alternatives considered

[Channable](https://www.capterra.com/p/182568/Channable/)

[Channel Pilot Pro](https://www.capterra.com/p/147826/ChannelPilot/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HE

Houston E.

IT Manager

Retail

### "This needs some work for how much they want you to pay."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

4/10

July 12, 2021

We were looking for a managed system that gave us a few key components when creating and editing products. The overall experience is, in a word, "Okay" they don't really bring anything to the table that others don't already have. We found the calculated properties are exceptional and are the only reason that they won in our trials. Unfortunately, the management system is slow and tedious, but the advanced systems work well. They seem to be way more interested in getting you on board than they are in supporting their product. They have even outsourced the onboarding to "Partners" that are required to even use Salsify. We went through meeting after meeting that could have been simplified to a SINGLE email. Lastly, I would say that Salsify is not worth the $35,000/year Minimum price tag that they want you to sign up for (Plus the required partner minimum of around $16k). It's a simple SaaS (Software as a service) that should be a monthly subscription, I would be willing to say that Salsify would get more businesses on board if they charged somewhere around $150 - $300 per month.

Pros

Of all of the Product Information Management options, Salsify checked all of the boxes. We have the ability to Bulk update products and their properties in a couple of ways. We are able to organize our products however we want. The calculated properties are critical to our workflow and are easy to build/use. The import and export features are fantastic.

Cons

You will be using the import/export features more often than the salsify editors. It takes 3-4 clicks and 2-3 page loads to edit a product's information. Or an entire export-edit-import process. The GUI looks outdated, is slow to navigate, and, in some places, not intuitive. The Rich Text editors lack basic text editing. The support team is slow, usually taking 2-3 days to respond. The onboarding process is a tedious process that is full of meetings and bureaucratic nonsense. Salsify requires a third-party consulting firm to be your onboarding partner and it's not included in the already hefty price tag. (attempting to add another $16k in our case).

Alternatives considered

[Akeneo Product Cloud](https://www.capterra.com/p/151863/Akeneo-PIM/)

[Acquia DAM (Widen)](https://www.capterra.com/p/76774/Widen-Collective/)

[Plytix](https://www.capterra.com/p/149113/Plytix-PIM/)

[Pimcore](https://www.capterra.com/p/132854/pimcore/)

[inriver PIM](https://www.capterra.com/p/151868/inRiver-PIM/)

Reasons for choosing Salsify

Import/Export capabilities. Calculated Properties. Not Self-Managed After some convincing, they were the only large PIM solution to give us access to the system before buying.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TC

Tana C.

Advertising Manager

Retail

### "Great idea"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 20, 2020

Overall I think this is a great tool and helps clean up processes.

Pros

In the eCommerce space, there is a lot of duplication of copy imagery across all platforms. Salsify makes updating really easy.

Cons

Setting it up is really difficult and takes a lot of time. I do believe it is worth it in the end though.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Jake C.

ecommerce analyst

Internet

### "Excellent Organizational Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 5, 2019

Salsify has been a great addition in our workflow, and we'd recommend it.

Pros

\-Digital Catalogs are an excellent tool, very efficient for using w/ multiple clients -Image manipulation on demand is awesome -All images & data loaded into one place is great for us -Excellent UI -Support is timely and useful

Cons

Just a bit of a learning curve for some people. I think if our team wasn't so tech-savvy we would have run into more issues. Once you get used to it though, it's all good. Price might be high if you aren't fully utilizing the services. Make sure it's worth it for your business before you take the plunge. For us, it's worth it, but we make the most out of what we pay for.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Account Manager

Consumer Goods

### "Great tool to host all product data"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 30, 2019

Salsify is a great tool to use and store all product content and other product information. Insights is helpful, and the customer service team is fairly responsive. Once they do get back to you, they usually have the answer you are looking for which is great.

Pros

The best part of this is that we can easily submit products or export product import sheets to send to customers. This makes ease of uploading new and updating existing products much easier.

Cons

Not all connections are direct API, meaning we have to export the uploads and send them directly to customers. If there were more direct connections, it'd make adding new products much easier.

Alternatives considered

[Syndigo](https://www.capterra.com/p/122137/PCC/)

Reasons for choosing Salsify

Pricing and capabilities. Salsify was the better option for us for the price, and for what it offered in return.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/147254/Salsify/reviews/)

Popular comparisons

[Pimcore vs Salsify](https://www.capterra.com/compare/132854-147254/pimcore-vs-Salsify) 

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