# AutoRepair Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AutoRepair Cloud the right Auto Repair solution for you? Explore 163 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147213/AutoRepair-Cloud/reviews --- AutoRepair Cloud 4.9 (163) [View alternatives](https://www.capterra.com/p/147213/AutoRepair-Cloud/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of AutoRepair Cloud Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews KF Kent F Auto repair mechanicAutomotive, 2 - 10 employeesUsed the software for: 1-2 years. “Good dashboard, where I could easily navigate to main features of the application: list of customers and vehicles, list of quotes and repair orders, etc.“ March 11, 2025 T E Dental InternHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “The application sometimes lags or "stucks," with some users noting it can run slowly.“ February 25, 2026 KF Kent F Auto repair mechanicAutomotive, 2 - 10 employeesUsed the software for: 1-2 years. “Repair Order page looks great too: different repair item items, ability to add labor estimate or maintenance, attach a bookmark to the technical documentation.“ March 11, 2025 SR Sam R Owner and operatorAutomotive, 2 - 10 employeesUsed the software for: More than 2 years. “Technical information chapter has a lot data about auto repair but not enough about auto body procedures.“ July 14, 2025 BF Boca F OwnerAutomotive, 11 - 50 employeesUsed the software for: More than 2 years. “I found the CRM & Marketing feature is very useful, in particular the integration with Google Business and the ability to upload reviews on my business from other resources.“ January 3, 2025 GS Gary S Service ManagerAutomotive, 11 - 50 employeesUsed the software for: 1-2 years. “Integration with CARFAX seems not enough (VIN search catches only vehicle information)“ February 26, 2025 JM Joe M OwnerConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years. “A good feature for creating concerns: they can be added either manually by me or by the client’s request, or automatically based on the results of inspections and diagnostics.“ April 29, 2025 RS Rich S AdministratorAutomotive, 2 - 10 employeesUsed the software for: More than 2 years. “Some troubles with creating appointments via online scheduler on shop website.“ March 27, 2025 ## Showing most helpful reviews Showing 1-25 of 163 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mike P. Owner Automotive Used the software for: 1-2 years ### "A huge helping hand with Running my shop!" January 8, 2025 5.0 It has been great. My and my mechanics love the software. Pros Their Ability to find the parts that I need to complete my shops jobs. Showing me my options when buying the parts and always getting me the best prices by far compared to other software i have tried. Cons I have not run into a issue in the year i have been using AutoRepair Cloud. Even moving between using their web services and the tablet application has been seemless. Review Source AS Andreas S. Owner Automotive Used the software for: 2+ years ### "Overall, the mark is 5" December 27, 2024 5.0 I recommend using this application for auto repair shops. It seems as fine as possible. Pros My favorite feature in this application is technical documentation: it has different types of tech docs (repair manuals, bulletins, wiring diagrams, etc.) for any vehicle. I also liked that this application provides import data from the Shopware. Cons Application sometimes a bit stucks. Payment after repair via PayPal is not provided (available only for pre-payment). Switched from [Shopware](https://www.capterra.com/p/145605/Shopware/) As for me, AutoRepair Cloud seemed more convenient than Shopware Review Source JK Jessica K. owner Automotive Used the software for: I used a free trial ### "A great idea" June 11, 2021 3.0 it was a ok experience, nothing special and didn't wow me in any way. Pros I liked the features that it had to offer, has a great concept especially for small business. but has some great features and love the tracking progress of each job Cons the number plate and vin look up didn't work very well, it doesn't seem to find AUS vehicles very well so that was a downfall to me. Review Source VR Verified Reviewer Dental Intern Health, Wellness and Fitness Used the software for: 6-12 months ### "All you need in one!" February 25, 2026 5.0 It's a great an "all-in-one" solution that provides great value by reducing the need for multiple, separate software subscriptions. Pros The ability to send digital, professional estimates and invoices, along with two-way communication tools (including text and email). Cons The application sometimes lags or "stucks," with some users noting it can run slowly. It may also switch to offline mode unexpectedly if the internet connection is weak. Review Source bH breck H. Owner and Operator Automotive Used the software for: 1-2 years ### "good application with useful features and great support" January 6, 2026 4.0 Pros lots of useful features. chat support responds almost instantly, to assist with any questions or fixes needed. very affordable compared to others Cons there are little bugs in the interface. but they are improving as time has gone on. nothing major just minor mostly delayed updating on some things during invoice editing Review Source JR Joshua R. Owner Automotive Used the software for: 2+ years ### "Fast application, lots of useful features" September 29, 2025 5.0 Pros The app is fast and partially could work in offline mode. Technical documentation and labor estimates for each vehicle(s) are available. Cons There were difficulties in integrating the ARC app with other softwareб I had to contact tech support for help. Review Source SR Sam R. Owner and operator Automotive Used the software for: 2+ years ### "Good software, but I would like more information about auto body" July 14, 2025 5.0 Pros A convenient application. It has all the necessary tools needed to manage an auto repair shop. I especially want to note the two-way communication with clients. Cons Technical information chapter has a lot data about auto repair but not enough about auto body procedures. Review Source GB Greg B. Owner and mechanic Consumer Services Used the software for: 2+ years ### "The most optimal application compared to alternative ones" August 11, 2025 5.0 Pros Integration with NAPA (search, order and purchase of parts). Detailed Part Order page, which provides to input all the necessary information. Cons Sometimes there are glitches in the application. The process of parts searching may take a bit long time. Review Source LM Leen M. Owner Automotive Used the software for: 2+ years ### "Large customer database, good emails sending feature" May 23, 2025 5.0 Pros Very large customer database, possible to add your own data fields. Repair Timelines page shows the repair process in mu shop up-to-date. A wide range of emails that could be sent to my clients. Cons No sending via SMS (Email only) about postponed jobs. PartsTech part supplier supplier is not available. Review Source JD Jeff D. Owner Automotive Used the software for: 1-2 years ### "The app is above average, I like it" August 21, 2025 4.0 Pros I would like to point out the following good features: inventory and auto parts, labor estimates and maintenances, search for vehicles by VIN or license plate number. Cons Financial reports can be made more configurable. Also, there is no option to choose which invoices will be synced yo QuickBooks. Review Source FS Faizan S. Owner Consumer Services Used the software for: 1-2 years ### "I am grateful to the ARC developers team for such a good product" April 11, 2025 5.0 Pros Export and import of data seem very good: I can easily export data from the ARC or import here list of customers and vehicles. I also like the Appointments table: it’s very informative and I can clearly see who has been assigned an appointment and for what time. Cons Not all vehicles have technical documentation from MOTOR. Review Source DM David M. President Automotive Used the software for: 2+ years ### "I use this application and I like it" April 3, 2025 5.0 Pros Shop domain page, where I can place all necessary information about my auto repair shop. Customer application, which my customers uses for request repairs, appointments, etc. Cons I don’t see any serious drawbacks, except that sometimes it a bit slows down. Review Source AL Alejandro L. Automechanic Automotive Used the software for: 2+ years ### "Excellent software, I like it" March 12, 2025 5.0 Pros Auto parts purchase from Amazon and eBay, ability to add my own local part suppliers. Great Spanish localization: I could set Spanish both for user interface and invoices for my clients. Cons There is no serious cons in the app, just some UI mismatches on a few pages. Review Source TW Tabatha W. Office Manager Automotive Used the software for: 2+ years ### "Use it for a long time, so far it is good" March 13, 2025 5.0 Pros 1\. Wide and configurable owners and vehicles database; 2. Repair order form, where different repair items are available; 3. Financial reports of the finished work; 4. Synchronization of financial data to the QuickBooks Online Cons 1\. Sometimes there are errors on repair templates; 2. A bit stuck when you open a big repair order Review Source MC Michael C. Mechanic Consumer Services Used the software for: 2+ years ### "AutoRepair Cloud is constantly being improved" March 24, 2025 5.0 Pros What I like most is the technical documentation for vehicles. But overall, I like that this application is constantly being improved and new features are regularly being added. Cons Its cell version seems too much limited by available features. Review Source TW Terry W. Technician Automotive Used the software for: 6-12 months ### "Overall not bad application with useful features" May 14, 2025 5.0 Pros Integrated database of customers and their vehicles. Convenient differentiation of repair orders by status. Ability to order and purchase parts from suppliers and add them directly to the repair order. Cons Content on the Work Board looks a little crooked. Search by VIN sometimes does not return data about the vehicle. Review Source MG Matthew G. Owner and Tech Automotive Used the software for: 2+ years ### "I found this app by accident, but I still use it and I am happy" March 19, 2025 5.0 Pros Communication center with customers is very good. Concerns for repairs (including Media attachments) looks useful too. Cons Repair manuals and bulletins are present not for all vehicles. Review Source JB John B. President Automotive Used the software for: 1-2 years ### "There are some disadvantages, but I haven't found a better app" April 15, 2025 5.0 Pros It contains many management features as well as technical information that helps directly in vehicles repairing. Cons Part Orders and Inventory feature is hard-to-understand for me and my workers Review Source AR Allen R. Technician Automotive Used the software for: 2+ years ### "The application I was looking for" February 4, 2025 5.0 Pros After I started using this application, I forgot what paper documentation is. This application has a wide and convenient database of car owners and repairs that were made. I also like the integration of this application with other products, such as QuickBooks, CARFAX, part suppliers, etc. Cons Only one disadvantage: not enough technical documentation for some cars. Review Source ST Sally T. Owner Automotive Used the software for: 1-2 years ### "Very well application" April 4, 2025 4.0 Pros Quite a cheap app, but it works very well, has quite wide range of features and easy-to-use Cons Some features seem incomplete (ex., impossible to sync to QBO only that invoices that I need) Review Source JG Jacquie G. Technician and manager Automotive Used the software for: 1-2 years ### "Overall, I like this application, it seems quite cool" March 25, 2025 5.0 Pros Managing of workers, especially the settings of permissions to some parts of application. Wide range of part suppliers to purchase for the auto parts. Cons It was difficult to import data, it took a long time to prepare the file for import. Review Source CG Carlos G. Owner and technician Automotive Used the software for: 2+ years ### "Good for auto repair management" February 22, 2025 5.0 Pros Repair workflow timeline, Custom and Common reports, QuickBooks integration Cons Appointments timetable is not configurable enough Review Source AG Alex G. Business owner Automotive Used the software for: 1-2 years ### "It has a wide selection of useful features" February 12, 2025 5.0 Pros Different templates (repair, inspection, etc.) which helps me quickly fill the data in work order. Reports feature includes a wide selection of information, for which I could make a report. Marketing is also helpful, I use it for emailing my customers. Cons VIN search does not return results in some cases. Review Source DG Danil G. Manager Automotive Used the software for: 2+ years ### "Great application for my business" January 16, 2025 5.0 Pros I can include images and videos in my presentations to demonstrate my points to customers. Provide comprehensive technical documentation for rear vehicles. Grouping items in Repair Orders and invoices can be helpful for organization and tracking purposes. Cons The diagrams in this software have more information compared to others, but they are mostly basic PDFs. Review Source MM Mike M. Owner Automotive Used the software for: 2+ years ### "Good software product" February 19, 2025 5.0 Pros Very usable Dashboard, I can create an appointment or quote directly from the main page. Cons Invoice PDFs could be more configurable. 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