# AutoRepair Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AutoRepair Cloud the right Auto Repair solution for you? Explore 163 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/147213/AutoRepair-Cloud/reviews --- AutoRepair Cloud 4.9 (163) [View alternatives](https://www.capterra.com/p/147213/AutoRepair-Cloud/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of AutoRepair Cloud Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews KF Kent F Auto repair mechanicAutomotive, 2 - 10 employeesUsed the software for: 1-2 years. “Good dashboard, where I could easily navigate to main features of the application: list of customers and vehicles, list of quotes and repair orders, etc.“ March 11, 2025 T E Dental InternHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “The application sometimes lags or "stucks," with some users noting it can run slowly.“ February 25, 2026 KF Kent F Auto repair mechanicAutomotive, 2 - 10 employeesUsed the software for: 1-2 years. “Repair Order page looks great too: different repair item items, ability to add labor estimate or maintenance, attach a bookmark to the technical documentation.“ March 11, 2025 SR Sam R Owner and operatorAutomotive, 2 - 10 employeesUsed the software for: More than 2 years. “Technical information chapter has a lot data about auto repair but not enough about auto body procedures.“ July 14, 2025 BF Boca F OwnerAutomotive, 11 - 50 employeesUsed the software for: More than 2 years. “I found the CRM & Marketing feature is very useful, in particular the integration with Google Business and the ability to upload reviews on my business from other resources.“ January 3, 2025 GS Gary S Service ManagerAutomotive, 11 - 50 employeesUsed the software for: 1-2 years. “Integration with CARFAX seems not enough (VIN search catches only vehicle information)“ February 26, 2025 JM Joe M OwnerConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years. “A good feature for creating concerns: they can be added either manually by me or by the client’s request, or automatically based on the results of inspections and diagnostics.“ April 29, 2025 RS Rich S AdministratorAutomotive, 2 - 10 employeesUsed the software for: More than 2 years. “Some troubles with creating appointments via online scheduler on shop website.“ March 27, 2025 ## Showing most helpful reviews Showing 1-25 of 163 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mike P. Owner Automotive Used the software for: 1-2 years ### "A huge helping hand with Running my shop!" January 8, 2025 5.0 It has been great. My and my mechanics love the software. Pros Their Ability to find the parts that I need to complete my shops jobs. Showing me my options when buying the parts and always getting me the best prices by far compared to other software i have tried. Cons I have not run into a issue in the year i have been using AutoRepair Cloud. Even moving between using their web services and the tablet application has been seemless. Review Source AS Andreas S. Owner Automotive Used the software for: 2+ years ### "Overall, the mark is 5" December 27, 2024 5.0 I recommend using this application for auto repair shops. It seems as fine as possible. Pros My favorite feature in this application is technical documentation: it has different types of tech docs (repair manuals, bulletins, wiring diagrams, etc.) for any vehicle. I also liked that this application provides import data from the Shopware. Cons Application sometimes a bit stucks. Payment after repair via PayPal is not provided (available only for pre-payment). Switched from [Shopware](https://www.capterra.com/p/145605/Shopware/) As for me, AutoRepair Cloud seemed more convenient than Shopware Review Source JK Jessica K. owner Automotive Used the software for: I used a free trial ### "A great idea" June 11, 2021 3.0 it was a ok experience, nothing special and didn't wow me in any way. Pros I liked the features that it had to offer, has a great concept especially for small business. but has some great features and love the tracking progress of each job Cons the number plate and vin look up didn't work very well, it doesn't seem to find AUS vehicles very well so that was a downfall to me. Review Source VR Verified Reviewer Dental Intern Health, Wellness and Fitness Used the software for: 6-12 months ### "All you need in one!" February 25, 2026 5.0 It's a great an "all-in-one" solution that provides great value by reducing the need for multiple, separate software subscriptions. Pros The ability to send digital, professional estimates and invoices, along with two-way communication tools (including text and email). Cons The application sometimes lags or "stucks," with some users noting it can run slowly. It may also switch to offline mode unexpectedly if the internet connection is weak. Review Source bH breck H. Owner and Operator Automotive Used the software for: 1-2 years ### "good application with useful features and great support" January 6, 2026 4.0 Pros lots of useful features. chat support responds almost instantly, to assist with any questions or fixes needed. very affordable compared to others Cons there are little bugs in the interface. but they are improving as time has gone on. nothing major just minor mostly delayed updating on some things during invoice editing Review Source JR Joshua R. Owner Automotive Used the software for: 2+ years ### "Fast application, lots of useful features" September 29, 2025 5.0 Pros The app is fast and partially could work in offline mode. Technical documentation and labor estimates for each vehicle(s) are available. Cons There were difficulties in integrating the ARC app with other softwareб I had to contact tech support for help. Review Source SR Sam R. Owner and operator Automotive Used the software for: 2+ years ### "Good software, but I would like more information about auto body" July 14, 2025 5.0 Pros A convenient application. It has all the necessary tools needed to manage an auto repair shop. I especially want to note the two-way communication with clients. Cons Technical information chapter has a lot data about auto repair but not enough about auto body procedures. Review Source GB Greg B. Owner and mechanic Consumer Services Used the software for: 2+ years ### "The most optimal application compared to alternative ones" August 11, 2025 5.0 Pros Integration with NAPA (search, order and purchase of parts). Detailed Part Order page, which provides to input all the necessary information. Cons Sometimes there are glitches in the application. The process of parts searching may take a bit long time. Review Source CC Chris C. Owner Automotive Used the software for: 2+ years ### "Quite a good application, use it in my auto repair shop" May 26, 2025 4.0 Pros I really like technical documentation for vehicles, especially technical service bulletins and OBD trouble codes descriptions. Integrated ordering and purchasing of parts via various suppliers also seems good. Cons Search by license plate number does not always find the vehicle. Sometimes unexpected errors are occurred, which, however, are not reproduced again. Review Source JD Jeff D. Owner Automotive Used the software for: 1-2 years ### "The app is above average, I like it" August 21, 2025 4.0 Pros I would like to point out the following good features: inventory and auto parts, labor estimates and maintenances, search for vehicles by VIN or license plate number. Cons Financial reports can be made more configurable. Also, there is no option to choose which invoices will be synced yo QuickBooks. Review Source FS Faizan S. Owner Consumer Services Used the software for: 1-2 years ### "I am grateful to the ARC developers team for such a good product" April 11, 2025 5.0 Pros Export and import of data seem very good: I can easily export data from the ARC or import here list of customers and vehicles. I also like the Appointments table: it’s very informative and I can clearly see who has been assigned an appointment and for what time. Cons Not all vehicles have technical documentation from MOTOR. Review Source VF Vincent F. Owner Automotive Used the software for: 1-2 years ### "Great app despite some flaws" April 23, 2025 5.0 Pros CRM & Marketing and all features which it includes: Email campaigns, Google ads, Reviews, etc. Data & Analytics, in particular, financial reports and Xero sync. Application is easy-to-use and has modern user interface. Cons Sometimes small issues are appeared, and it a bit stucks in some chapters, for example in Auto Parts search. Review Source LO Laurie O. Business Employee Automotive Used the software for: 1-2 years ### "There are some remarks, but overall the app is great" May 6, 2025 5.0 Pros Customers database with the ability to enter detailed information. Ability to view the history of repairs, including those that were performed by other auto repair shops. Cons The media editor works with some issues. It is not clear how to set up the reminder for the next maintenance. Review Source PR Pat R. Owner Automotive Used the software for: 1-2 years ### "Review for ARC application" May 16, 2025 5.0 Pros Good performance even on a week tablet. It provides on-board diagnostics (OBD). Technical information is present for the almost vehicles. Cons There is no some suppliers very important for us. License plate scan requires a precise camera angle. Review Source RP Randy P. Technician Automotive Used the software for: 1-2 years ### "User-friendly and easy-to-use application" May 9, 2025 5.0 Pros The application is very easy to use. I can easily search for the customers and repair orders, add new quote for repair or schedule an appointment directly from the dashboard. Cons I don't see any serious problems. Even when I had them, support helped me. Review Source TW Terry W. Technician Automotive Used the software for: 6-12 months ### "Overall not bad application with useful features" May 14, 2025 5.0 Pros Integrated database of customers and their vehicles. Convenient differentiation of repair orders by status. Ability to order and purchase parts from suppliers and add them directly to the repair order. Cons Content on the Work Board looks a little crooked. Search by VIN sometimes does not return data about the vehicle. Review Source BL Bob L. Owner Automotive Used the software for: 2+ years ### "Good app, me and my employees are happy with it" May 1, 2025 5.0 Pros I really liked the updated time tracker and statistics of employees' work. I also like the financial reports on the work done. My employees speak very highly of the technical information for vehicles. Cons Appointments scheduling form on the shop website does not allow clients to request an appointment for an exact worker. Review Source GJ Gerry J. Business Owner Automotive Used the software for: 2+ years ### "Quite a good application, despite its low cost" March 10, 2025 5.0 Pros Auto parts and inventory management, including buying parts (via Amazon and eBay) not related to some exact car. I also like integration with Google marketing tools (ex., Google Business, Google Ads, Reviews). Cons I would like more technical documentation on body damages repairs. Review Source AG Ari G. Certified Technician Automotive Used the software for: 2+ years ### "Cool application with helpful features" March 5, 2025 5.0 Pros I really liked the recently appeared ARC advisor feature. Also technical documentation (in particular, part specifications) seems helpful too. Cons In my opinion, the application now works a little slower than earlier. Review Source KB Kevin B. Owner, Operator Automotive Used the software for: 1-2 years ### "It has a lot of templates and configurations" April 7, 2025 5.0 Pros Wide range of repair templates, which makes process of filling the necessary repair info easier. In the Communication Center I could send different types of messages to my customers and receive reply from them just in the application. Cons No filtration by name of services on Appointments online schedule Review Source MB Moaz B. Owner Automotive Used the software for: 1-2 years ### "Normal application" March 18, 2025 4.0 Pros Appointments management, Repairs creating and managing, Payments after Repair Order is finished, Direct Emails to my clients Cons No automatic update of the pages, sometimes it makes confusions when 2 or more my workers are on the same page Review Source AM Alessio M. CEO Automotive Used the software for: 2+ years ### "Good app for its price." January 31, 2025 4.0 Pros It is compatible with tablets, smartphones, and websites. Labor estimates are looking good. OBD2 diagnostic system that comes built-in and can be monitored through a history log. Cons Some features (first of all, some part suppliers) are not available for my country. Also Multilocation feature is limited. Review Source AG Alex G. Business owner Automotive Used the software for: 1-2 years ### "It has a wide selection of useful features" February 12, 2025 5.0 Pros Different templates (repair, inspection, etc.) which helps me quickly fill the data in work order. Reports feature includes a wide selection of information, for which I could make a report. Marketing is also helpful, I use it for emailing my customers. Cons VIN search does not return results in some cases. Review Source DG Danil G. Manager Automotive Used the software for: 2+ years ### "Great application for my business" January 16, 2025 5.0 Pros I can include images and videos in my presentations to demonstrate my points to customers. Provide comprehensive technical documentation for rear vehicles. Grouping items in Repair Orders and invoices can be helpful for organization and tracking purposes. Cons The diagrams in this software have more information compared to others, but they are mostly basic PDFs. Review Source MM Mike M. Owner Automotive Used the software for: 2+ years ### "Good software product" February 19, 2025 5.0 Pros Very usable Dashboard, I can create an appointment or quote directly from the main page. Cons Invoice PDFs could be more configurable. Review Source Similar Products Featured