# Page 6 | Tango Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Tango the right Customer Loyalty solution for you? Explore 522 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/reviews

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Tango

4.8 (522)

[View alternatives](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 6 - Reviews of Tango

## Showing most helpful reviews

Showing 126-150 of 522 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CM

Cassie M.  
Customer Success Manager  
Construction  
Used the software for: 1-2 years

### "Tango Cards Rewards"

September 7, 2022

4.0

Pros

I like how easy it is to send out gift cards to customers.

Cons

I do not like that I am not ccd on the emails to the customers to confirm the email with the gift card was sent or so that I can forward to the customer if they did not get the original. I do not like that once the money is sent out that we can not get it back as there are times were accidents happen or miscommunication and we actually provide customers too many rewards.

Review Source

Rodrigue N.  
Projet Manager  
Civil Engineering  
Used the software for: 1-2 years

### "Flexible and secure management of your finances "

December 30, 2022

5.0

It guarantees me a perfect security of my funds and rational management

Pros

I use it to receive gift cards that I can convert into vouchers on e-commerce sites, prepaid cards for various banking services. I can also issue cards from other operators.

Cons

The issued cards cannot be reloadable, however they can be physical or virtual.

Review Source

VR

Verified Reviewer  
Owner  
Civic & Social Organization  
Used the software for: 2+ years

### "Get rewarded for experiences! "

December 14, 2019

5.0

Pros

E-gift cards and rewards has allowed me to give authentic reviews on tech apps and services that I actually use! Also a great way for additional income, especially during the holidays. I love most how timely they come after the reviews are confirmed.

Cons

I like least that there are select gift cards that you can choose from. Wish there was more of a selection to choose from.

Review Source

VR

Verified Reviewer  
GA  
Education Management  
Used the software for: 1-2 years

### "I am a Tango Card user"

December 8, 2023

5.0

It is very easy to use this card to get the reward. So I am positive about the card.

Pros

I have used this Tango card as a user from a different reward provider. It was very easy to get my reward using the card.

Cons

I am a user, so I only know the good part of this one.

Review Source

MP

Marina P.  
Marketing Manager  
Automotive  
Used the software for: 6-12 months

### "Ease of use makes it the best."

June 21, 2022

5.0

We are big on needing to get customer emails (a requirement from manufacturer) since more accounts and subscriptions of many kinds exist these days. Tango allows us to gather more emails from guests/customers when they know they also get something from the exchange.

Pros

I like how easy it is to use. Companies new to offering rewards or using links to give rewards will not be too intimidated with this. We always want to offer a gift/reward to our customers that they actually appreciate and want to use. Gone are the days of excitement getting tumblers and branded hats. A simple link to even a $5-$10 gift card excites more. We get WAY more engagement and participation with Tango than we did with other reward options.

Cons

Would love to see an option for Paypal. I see Paypal as a reward option for some other reward programs, and it is the best way for the recipient to really feel like they are getting cash since they can then deposit it into their bank account.

Reason for choosing Tango

Considered Tango because of personally being on the receiving end of it - it was awesome getting them, so I knew it would be awesome for us sending them.

Review Source

Phillip K.  
Customer Accounts Officer  
Shipbuilding  
Used the software for: Less than 6 months

### "Tango Card relieves us of a lot of labor"

March 21, 2023

4.0

Pros

My favorite aspect of working with the Tango team on our quarterly customer loyalty incentive programs is the high caliber of customer care we received from them. They are constantly responsive and occasionally go above and above to satisfy, especially the customer service agent. She has always been fantastic, and as a customer service representative, I can tell when a coworker from a different company is performing at their absolute best. I also like the high caliber help-desk support service they provided to our awarded clients, which eliminated the need for me to assign anyone on my team to handle reward support tasks since Tango's customer service already handled them. I adore how Tango gives our consumers different functionalities.

Cons

Our consumers in poor nations can typically only redeem their rewards as Visa gift cards, making all other choices unavailable to them. Hence, it would be fantastic if Tango could include additional brands from developing nations in the list of brand gift cards that consumers may use to redeem their rewards.

Review Source

VLL

Via Laine L.  
Civil Registry Associate  
Government Relations  
Used the software for: Less than 6 months

### "ADVISABLE FOR GIFT AWARD!"

May 15, 2024

5.0

I love using this application because of its ease of usage and worth for its price.

Pros

it’s easy to use especially for customers that is not techy. it’s also affordable.

Cons

i think the alpplication needs to improve and add more features. it is so simple.

Review Source

VR

Verified Reviewer  
Student Developer  
Computer Software  
Used the software for: 1-2 years

### "Incentives that actually pay, Now encash them anywhere!"

October 12, 2019

5.0

I love using Tango Cards, once I was having a trouble viewing my card but the tech support quickly resolved the issue for me.

Pros

The ease of use. I really liked how I could quickly encash my rewards into a Mastercard. This card works at all online shopping platforms like Amazon, AliExpress. Now I can actually buy items off my wishlist with my rewards. I am really happy with Tango :)

Cons

Nothing, it is very easy to use and helps you encash the rewards anywhere you would like to. If you would like a physical card, you can get it at a nominal cost

Review Source

VR

Verified Reviewer  
Additive Manufacturing Engineer  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Top notch reward management system"

July 24, 2021

5.0

Overall, I love using Tango Card because it manages and documents my rewards well and they have no expiration once claimed.

Pros

I get to easily claim my rewards from platforms like Capterra to Tango Card. The mastercard option makes it easy for me to spend my gift card on shopping. And I like the fact that my rewards or gift cards have no expiration on Tango.

Cons

I have nothing against Tango Card but I wish there were more options available to claim rewards. Currently, I can only claim my rewards into a virtual prepaid mastercard which has its own limitations in a developing country as mine. It would be nice if I can also bulk all my claimed rewards into a single card as compared to having different card for each claimed reward.

Review Source

AS

Ashley S.  
Marketing Coordinator  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Tango Gift Card CRM"

February 15, 2023

4.0

Pros

Able to quickly send rewards, either through bulk spreadsheet order or a few one off gift cards, total process takes around 5 mins. Easily able to resend gift cards to donors with tech issues, which is 90% of our 'customers'.

Cons

Some of the features are in a strange place to me, having the option to edit reward templates in the top right where user settings etc typically go is a strange choice to me. It doesn't really impact how I use the software though.

Switched from

[Blackhawk](https://www.capterra.com/p/215614/Blackhawk/)

Elite Rewards failure rate on donors receiving gift cards was ASTRONOMICAL. The donors started to feel like we were being scammy. Blackhawk was just super clunky, but at the time we were primarily using physical gift cards.

Review Source

EMO

Elizabeth Michelle O.  
Administrative assistant  
Education Management  
Used the software for: 2+ years

### "The Rise of Tango Card Use"

July 4, 2022

5.0

It has been awesome as it has enabled real-time. employee recognition and hence improved team happiness and motivation levels.

Pros

I like that it provides a variety of gift options. 2. The ability of multinational corporations to use Tango cards to reward their employees with e-gift cards without having to translate them into local financial terms, promoting equity in rewards. 3. It is easy to send and redeem.

Cons

1\. There is always a challenge in rewarding employees in growing economies and especially in Africa with Tango Card as its variety is not so helpful to them.

Review Source

VR

Verified Reviewer  
Business Development Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Great for company gift cards!"

September 26, 2019

5.0

I really liked it. I was able to use it on multiple websites!

Pros

I received a few of these gift cards from winning company sales incentives. They get sent to you are are very easy to use. You can use them anywhere which is great! Easy way for the company to gift gift cards.

Cons

There was nothing I did not like. I believe there might be a small lag time to get the gift card but it's not a huge deal.

Review Source

LP

Leighann P.  
Customer service representative  
Telecommunications  
Used the software for: 2+ years

### "Wow"

August 29, 2021

5.0

Pros

Cheapest way to get items online and very good gifts to give to team for their achievements

Cons

N/a

Review Source

Kedar Mendhurwar C.  
Sr. IT Security Architect  
Telecommunications  
Used the software for: 2+ years

### "Tango giftcard"

November 4, 2020

5.0

The experience has been phenomenal.

Pros

I am a user/ recipient of Tango E-Gift Card opportunities which are periodically given in my organization. The gift card is unlike other providers as it can be used anywhere for anything. The customer support is very fast and friendly.

Cons

There are some providers who dont accept the card but its rare.

Review Source

Yanelly A.  
Animadora  
  
Used the software for: 1-2 years

### "Is an honest company that offers a wide variety of options to redeem your cards"

March 20, 2018

5.0

Tango card allows you to exchange your cards for a variety of options from other companies that are very popular

Pros

Is a method that allows you to receive or redeem digital rewards, as well as buy gift cards, the advantage is that tango card offers a wide variety of options for companies to redeem your cards and save time, tango card is an honest company and I recommend it aply.

Cons

I have never really had a mishap with tango card, for me it is an excellent method of payment of which I have no complaints

Review Source

RLC

Raine Leonard C.  
Agent  
Consumer Services  
Used the software for: 1-2 years

### "Tango Review"

December 5, 2023

4.0

Pros

The thing that I really love about Tango is the rewards.

Cons

The least thing that I like about Tango is sometimes the delay.

Review Source

VR

Verified Reviewer  
Office Administrator/Education Coordinator/Graphic Designer  
Real Estate  
Used the software for: 1-2 years

### "Tango is beautiful"

March 13, 2020

4.0

We give out lots of gift cards at work. This has become an easy way to not constantly go from store to store to get enough gift cards. It's also nice sending cards electronically to those that aren't at the office. And on top of that, it just looks aesthetically pleasing.

Pros

It is so easy to use. It looks nice and people don't get confused when getting a gift card. Being able to do bulk gift cards is one of my favorite features.

Cons

We had issues with integrating it with salesforce. The customer service was a little difficult to work with when we had that issue.

Review Source

MG

Mark G.  
RNAC  
Hospital & Health Care  
Used the software for: 1-2 years

### "Rewards management"

November 23, 2023

5.0

this a great way to manage a employee recognition program.

Pros

A seemless system for employee recognition programs

Cons

can be impersonable as it removes the employer out of the program as it is all automated.

Review Source

VR

Verified Reviewer  
Special Assistant  
Government Administration  
Used the software for: 1-2 years

### "Easy Collecting Incentives"

December 10, 2019

5.0

They offer great incentive exchange program. It's something I can use, such as Amazon gift card or Visa prepaid card. Even more, I can make a charity donation with my incentive for worthy cause.

Pros

The thing I like the most about Tango Card software is that it lets me to consolidate several incentives into one, so that way I don't have to juggle several links to figure out what is claimed and what is not. Also it lets you to look at the past history of your incentive, so you can track down your record; this is great so that way I don't dare to do any duplicate work.

Cons

The send out separate email for the claimed gift card. The system is little bit confusing because you can't access your gift card on the Tango platform and the gift card code is only accessible through the link included in that email. Not that I am complaining, but sometimes I have to look closely into my inbox to catch the right email.

Review Source

VR

Verified Reviewer  
Product Marketing Manager  
Internet  
Used the software for: 1-2 years

### "Fantastic tool"

February 6, 2020

5.0

At a company level, it was a seamless experience. Introducing the services was one of the best decisions we have made.

Pros

Tango card is great, I, on a personal capacity have received a bunch of them from a few reviewing websites and my experience has been wonderful. :) The customers we have rewarded too, are quite happy with the experience. It is very easy to navigate.

Cons

Nothing at all, it has worked amazing! Absolutely nothing to complain about. would love to introduce it for rewarding our customers.

Review Source

AAC

Audie Art C.  
Senior Process Executive  
Information Technology and Services  
Used the software for: 1-2 years

### "Tango Review"

March 30, 2023

4.0

Overall, my experience is great. They just need a little improvement on customer services.

Pros

I like how fast and easy you can claim your giftcards. You also have a choice on what gift cards you want and if you encounter problem you can browse on their site for some help.

Cons

One thing i really don't like is that i don't get to talk to an actual person whenever i needed help. I can only talk with a bot and or they will contact me through email or call which may take time for an urgent problem.

Review Source

HÖ

Harun Ö.  
Designer  
Graphic Design  
Used the software for: I used a free trial

### "Ideal for loyalty programs and gift cards"

September 5, 2023

5.0

I can easily convert my gift cards earned from loyalty programs.

Pros

It makes it easy to convert gift cards and money from other apps. It is very important that it is available in every country.

Cons

I am unable to redeem or transfer small amounts of some gift cards, this feature needs to be supported or improved.

Review Source

JA

Jacqueline A.  
Customer service  
Insurance  
Used the software for: Less than 6 months

### "Tangos gift card value"

October 9, 2023

5.0

It is a very good platform for feedback for clients who want to improve their company.

Pros

It can help companies improve their performance, hear their customers, or use it as a future reference. A survey is a very good way to upgrade the survey industry.

Cons

The least was when we started the survey. Tango is giving a very good amount of gift cards. In the rest of the surveys, it is getting smaller. I wish we could give a good gift card for better surveys in the future.

Review Source

Henk M.  
Remote Technical Support Representative  
Consumer Services  
Used the software for: 1-2 years

### "Intuitive and easy incentive program"

December 1, 2018

5.0

All of the handling of the gift card issues and problems you might run into by buying and selling cards yourself is handled by tangos customer service team.

Pros

Tango is and can be used for a multitude of different types of incentives or rewards from market research to employee achievements and the receiver of the card can choose what they would like to buy

Cons

If you aren’t using the program to buy gift cards in bulk the cost isn’t worth it.

Review Source

Avijit D.  
Trainer  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "A Great and Hassle free System to Transfer Money"

September 13, 2020

4.0

Its a good and a hassle free method to transfer money and gift others, but the service have to be improved. Like the portals and active support.

Pros

Its hassle free for any customer to use this card since it actually work like a visa card, with all its details provided to you. If you want to purchase something then just put the details and you can spend money, same as that you would do with your physical visa card. Its very fast, you can have it. If you want to gift someone some money and that person dont have a bank account then this would be a very good choice for you to gift digitally and its very simple.

Cons

The prepaid cards are hard to en-cash, and these cards are also not valid in some sites for purchasing. And last time when i got a visa gift card i did buy some materials from aliexpress they accepted it. but after that the card was not supported anywhere and failed to buy in-spite of having around 7$ in my account.

Review Source

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