# Page 3 | Tango Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Tango the right Customer Loyalty solution for you? Explore 522 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/reviews

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Tango

4.8 (522)

[View alternatives](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Page 3 - Reviews of Tango

## Showing most helpful reviews

Showing 51-75 of 522 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EM

Elza M.  
Customer Service Specialist  
Consumer Services  
Used the software for: 6-12 months

### "Rewarding is simple and easy with Tango"

October 6, 2024

5.0

Overall, I appreciate the simplicity of using the platform. Also, it's an easy and quick way to reward employees without having to mail physical gift cards, not to mention that the cost is much more affordable.

Pros

It's simple and fast to send and/or receive gift cards using the platform.

Cons

I would like to have more options for redeeming the rewards.

Review Source

JH

Jill H.  
Payroll - HR Generalist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Cannot go wrong with Tango"

August 19, 2024

5.0

It has been great to provide small tokens of appreciation to our employees through an e-gift card service. Working in a remote environment, these services make things very easy to support employee recognition.

Pros

The ease of creating e-gift cards and sending to out remote working employees

Cons

There is nothing so far that i would consider a con about Tango

Review Source

WD

Whitney D.  
Ceo  
Retail  
Used the software for: 6-12 months

### "Tango is great"

September 17, 2024

5.0

My overall experience has been great with tango, they are fast with instantly sending the cards.

Pros

What I like most about tango is that you can send prepaid debit cards, gift cards, as well as rewards to anyone virtually.

Cons

There is none that I can think of right.

Review Source

TM

Trisha M.  
VP of Rev Ops  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "WARNING: 2-3 delays for Customer Support "

June 7, 2024

1.0

I love what this company promises, but they don't deliver. The lack of immediacy for customer support issues - as well as the lack of knowledge on their customer support team - is a no for me.

Pros

I love that there's a gift card solution that can be integrated with HubSpot to deliver international gift cards automatically.

Cons

Customer support knowledge is spotty, and this is dangerous - esp. when an agent recommends a card that won't actually be redeemable by the customers in your survey. This problem escalates quickly because Tango's customer success team will take 2-3 days to respond to your panicked outreach, and there is no way to have a conversation about a remediation plan. You submit a ticket, someone responds in 2-3 days, and if their response is incomplete and you ask a clarifying or followup question, you will wait another 1-2 days for that response.

Review Source

VR

Verified Reviewer  
Senior Software Development Engineer  
Computer Software  
Used the software for: 1-2 years

### "I generate greater loyalty from workers in my company thanks to tango card."

May 7, 2024

4.0

It has been an excellent option at a good price, this makes work more fun for the employees, they feel more committed and happy with the company, it creates the feeling of a family, it creates comfort and good business vibes, there is a lot of laughter and happiness in these awards for their monthly effort, we have best colleague or employee of the month programs that make everyone work harder, it also makes their girlfriends or their families feel more attached to the collaborator continuing to work with us.

Pros

As a development team leader, since my title is Senior Software Development Engineer, I can use Tango Card to manage recognition and rewards programs for my team when appropriate. I recognize and reward the achievements and performance that each collaborator invests in the work and can, with some improvement with the rewards in gift, improve the morale and motivation of the team, which is crucial to maintain productivity and job satisfaction in an environment of high performance like Google.

Cons

It is a bad option for making very large Gifts gifts since it does not allow us to give more than 800 USD repeatedly to a person in a single month, which prevents us from rewarding a user repeatedly with the same payment method in Gift. We have received indications that Wallmart cards have coding problems.

Switched from

[Giftbit](https://www.capterra.com/p/173343/Giftbit/)

The rewards arrived very late to colleagues.

Review Source

MB

Matheus B.  
Auditor  
Accounting  
Used the software for: I used a free trial

### "Avaliação Tango auditoria"

July 15, 2023

5.0

Minha experiência geral com o uso do app Tango foi positiva. Eu usei o app principalmente para chamadas de voz e vídeo com amigos e familiares que moram em outros países, e ele me proporcionou uma maneira fácil e conveniente de me manter em contato com eles. A qualidade do áudio e do vídeo na maioria das chamadas foi boa, e a interface do app era intuitiva e fácil de usar. Embora tenha havido algumas falhas técnicas ocasionalmente, no geral, o Tango atendeu às minhas necessidades de comunicação e me ajudou a manter relacionamentos próximos mesmo à distância.

Pros

O que mais gostei no app Tango foi a variedade de recursos de comunicação que ele oferece. Além de chamadas de voz e vídeo, o app também possui mensagens de texto, compartilhamento de fotos e músicas, e até mesmo a possibilidade de jogar jogos com amigos. Isso torna o Tango uma ótima opção para me manter conectado com amigos e familiares em diferentes formas de comunicação.

Cons

O que menos gostei no app Tango foi a falta de estabilidade em algumas chamadas de vídeo. Em algumas ocasiões, a conexão ficou instável e houve atrasos ou interrupções durante a chamada. Isso foi um pouco frustrante, especialmente quando estava tentando ter uma conversa importante com alguém distante.

Review Source

Joseph M.  
Senior Engineer  
Civil Engineering  
Used the software for: 2+ years

### "Agrxis Review on Tango"

May 19, 2023

5.0

Tango, in my opinion, has been a superb platform for organizing staff incentives and recognition schemes. I can easily explore and use the many functions because of the user-friendly interface and simple design. The "Rewards Catalog" is a noteworthy feature since it provides a variety of enticing awards that inspire and involve workers. The Manager-to-Peer Recognition tool, which enables me to recognize and acknowledge the work of my team members, is something I truly like. The eCards option allows me to send personalized notes and expressions of gratitude, which gives the recognition process a more personal touch. The peer-to-peer recognition tool encourages coworkers to acknowledge and support one another, which promotes a great workplace culture. I can modify the loyalty program to meet the requirements of my firm thanks to its extensive and adaptable rewards management functions. Tango has helped my organization build a culture of appreciation, develop cooperation, and increase employee morale overall. Any firm trying to increase employee appreciation and engagement should definitely consider Tango.

Pros

In my experience with Tango, what I liked most is the comprehensive and user-friendly platform it provides for managing employee recognition and rewards. The Manager-to-Peer Recognition feature is a standout, as it allows me to easily acknowledge and appreciate the hard work and achievements of my team members. The platform's eCards feature adds a personal touch, enabling me to send customized messages of recognition. The Peer-to-Peer Recognition feature promotes a positive work culture by encouraging colleagues to appreciate and support each other. The loyalty program and rewards management functionalities are also impressive, giving me the flexibility to design and implement a program that aligns with the specific needs of my organization.

Cons

In my experience with Tango, what I liked least is the limited customization options available for the eCards feature. While the platform offers a range of pre-designed templates, I found it somewhat restrictive when trying to personalize the eCards to match my organization's branding and style.

Review Source

Tureen Punit G.  
Data Engineer and DBA  
Information Technology and Services  
Used the software for: I used a free trial

### "Helping send and receive gift cards easily"

January 3, 2023

5.0

Tango Card has made it easy for us to recognize our employees and customers with their gift cards. The e-cards provided by Tango Cards are easily redeemable across various brands. Using Tango Card, for sending out rewards has helped us boost the morale of our employees since now they can choose how and where to spend their money. I highly recommend using Tango Card for sending out gifts professionally and casually.

Pros

Tango Card is the best software for sending and receiving gift cards with ease. Tango Card makes it easy to choose from the various brands and spend money wisely over a couple of them. The process to claim e-cards is quite easy and straightforward. It provides a fast and efficient way of rewarding our employees and customers without any hassle.

Cons

I haven't come across anything that makes me dislike Tango Card, in my opinion, it is simplifying the reward system for me. I hope they guess keep adding more brands so users have more options to choose from while redeeming their gift cards.

Review Source

Mostafa F.  
Manager  
Insurance  
Used the software for: 2+ years

### " Amazing application"

April 17, 2023

5.0

enjoyable and interesting experience with the Tango application.

Pros

The app is user-friendly and easy to navigate.

Cons

not be accessible to users who do not have access to a smartphone

Review Source

ZL

Zach L.  
HR Data Analyst  
Insurance  
Used the software for: 1-2 years

### "Tango for the win!"

June 7, 2023

5.0

It has been an amazing experience since moving to Tango for our gift card distribution and I know our team is now much happier with not having to purchase and mail out gift cards like they used to.

Pros

It has greatly helped us to streamline our distribution of gift cards to employees whether that be for reaching service milestones, winning a contest or as a Christmas bonus. The amount of time savings is incredible as we sent several hundred gift cards together which normally would have taken several employees at least a day we now handle within an hour with one dedicated employee.

Cons

The only downside I have noticed about Tango is the catalog does differ between Canada and US. In Canada it would be great to see some additional vendors added as we do still occasionally have some employees give feedback that a store they were hoping to purchase from was not listed.

Review Source

KM

Karla M.  
Owner creator  
Market Research  
Used the software for: 1-2 years

### "Tango card.whats your use?"

August 30, 2023

5.0

Iv had a great and rewarding time with tango services and plan to continue open opportunities of exploring the tango app

Pros

Tango has anf offers great review incentives and great customer service..timely and kindly there customer relations is a grade a perfect..

Cons

Iv yet to dislike tango..look forward to client services soon .and opportunities for customer relations and tango

Review Source

EC

Erika C.  
Gen medicare csr 1  
Government Administration  
Used the software for: 2+ years

### "Tango it takes two ..the software and a ambitious customer "

May 5, 2023

5.0

Extremely pleased, overwhelmingly and shocked on how well and how to pull this application in for me and my colleagues and oral interactions. Can’t ask for a better product. Can’t believe that one exists for.

Pros

Very user friendly interface and great application for all ages to navigate through. Have never had such a great experience with unlike any other platforms . I could have never been a more happy customer.

Cons

Nothing but good things to report on the software and application of this app. I’m sorry to say that I don’t have a single bad thing to say about tango

Review Source

leonardo M.  
Microsoft Office  
Marketing and Advertising  
Used the software for: 6-12 months

### "Un empleado contento"

January 11, 2023

5.0

Ha sido formidable he podido retirar mis premios tango hace más de 6 meses que estoy utilizando este servicio.

Pros

Es la mejor forma de premiar a tus empleados y de ofrecerles una motivación para que sigan adelante con su trabajo además no debes ataré arte a fin de año comprando regalos y premios tango lo hace por ti , tiene muchos comercios en dónde el premiado puede ir a retirar canjeando su tarjeta tango.

Cons

Es muy bueno de fácil uso no tienen ningún punto Negativo.

Reason for choosing Tango

Magnífico nunca había oído de los premios de Tango hasta que un día lo encontré en Google Y la verdad me fascina. Y como algunas empresas utilizan este producto para recompensar a sus empleados y a trabajadores freelance. Función es genial.

Review Source

Abimbola K.  
Customer Support Team Lead  
Entertainment  
Used the software for: 1-2 years

### "Tango card takes a lot of workload off our hands."

September 6, 2018

5.0

Basically, Tango provided my organization with a faster and automated means to reward our loyal customers. Before Tango, we usually sent our customers company souvenirs which our survey showed were not appreciated by some recipients. With Tango ,rewarded customers are provided a cash value reward which they can claim for a gift card of their choice. Thus putting the decision making process in their hands as against on our hands.

Pros

Primarily, I love the quality of customer service we got from the Tango team on the handful of times we have partnered with them on our quarterly customer loyalty reward programmes. They are always responsive and sometimes went out of their way to please, particularly customer representative She has always been awesome and as a customer service agent,I know when a fellow support agent in another organization is at the top of their game. Also I love the quality of help-desk support service they offered our rewarded customers ,ensuring we had no need to dedicate reward support duties to anybody in my team as such duties were already taken care of by the Tango's customer service. Functionality wise,I love how Tango offers our customers multiple options via which they can claim their reward,while also giving them months of grace periods during which they can claim their reward for a gift card.

Cons

For our customers in developing economies, they are only able to claim their rewards as a visa gift card mostly ie every other options available is unusable to them. Thus ,will be great if Tango can add more brands from developing economies into the list of brand gift cards which customers can claim their rewards for.

Review Source

Zamruddin S.  
Founder  
Information Technology and Services  
Used the software for: 1-2 years

### "Great service for creating royal customer"

March 3, 2023

5.0

Overall, I would highly recommend Tango Card to anyone in need of a flexible and efficient rewards and incentives platform. With its wide range of reward options, user-friendly interface, and comprehensive API, Tango Card is an excellent solution for businesses and individuals alike.

Pros

Tango Card is a platform that offers digital rewards and incentives to individuals and businesses. I believe Tango Card is an excellent solution for anyone who needs to distribute prizes, incentives, or gifts flexibly and efficiently.One of the things that I appreciate about Tango Card is the variety of reward options available. With over 350 reward options, including popular brands like Amazon, Target, and Starbucks, there is something for everyone. Additionally, Tango Card offers the option to donate rewards to charities, which is a great way to give back while incentivizing others.Another aspect of Tango Card that I find appealing is its user-friendly interface. The platform is easy to navigate, and redeeming rewards is straightforward. Additionally, the ability to customize reward emails and landing pages with a company's branding is a nice touch that adds a personal touch to the reward experience. Furthermore, Tango Card offers a comprehensive API that allows businesses to integrate rewards into their systems, making automating the reward distribution process easy. The platform also offers reporting and analytics tools that provide insights into reward redemption and usage, allowing businesses to track the success of their reward programs.

Cons

One potential drawback of the Tango Card is its fees, which can add up depending on the rewards distributed. However, the platform does offer volume discounts for larger orders, which can help mitigate this cost.

Review Source

MC

Mayim C.  
Assistant  
Consumer Services  
Used the software for: 6-12 months

### "THe Best reward system"

May 29, 2024

5.0

This is the best reward system ever. I like the options that you have to choose from and you can even give it away and donate to a cause. I am forever grateful for this system.

Pros

I love that hard work does not go noticed. I can do as many reviews and get rewarded how i can. I also like that I can pick and choose what kind that I want.

Cons

I havent had an issue yet. I have tried to get my family to use this when they are doing things.

Review Source

PK

Pavan K.  
Executive  
Market Research  
Used the software for: 2+ years

### "One of the Best company in market"

February 8, 2023

5.0

It was superb experience and we are using since 5+ years

Pros

as soon as we order we will get the vouchers on same day where u will not find with the competitors

Cons

Need to introduce popular brands like paypal to reach more people

Alternatives considered

[Xoxoday](https://www.capterra.com/p/153149/Rewards-Platform/)

Reason for choosing Tango

Huge available catalog structure where u will not get from its competitors

Review Source

marina A.  
manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "fusion"

April 17, 2023

4.0

my experience with Tango has been positive, as it has allowed me to easily stay in touch with friends and family both locally and internationally.

Pros

I love Tango because it has a wide range of features such as video calls, group chats, and games, making it an all-in-one communication app

Cons

it can be a bit glitchy at times, causing calls and messages to fail

Review Source

KM

Kavon M.  
Freelancer  
Accounting  
Used the software for: 6-12 months

### "Best rewardable app to use for gifts and prizes"

July 1, 2023

5.0

It help me get gift cards and rewards that are functional and usable for a wide range of business and websites.

Pros

I love it , the concept and idea is very amazing that I can earn gift cards amazes me.

Cons

I really cant say anything bad or degrading about it ..all I know is that it's the card of the new century..

Switched from

[LoyaltyGator](https://www.capterra.com/p/131517/LoyaltyGator/)

It was just bad , the experience was bad ,the customer service was lacking and the some rewards wouldn't work.

Review Source

MdV

Maicol david V.  
ANALISTA DE GESTION DOCUMENTAL  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Excelente herramienta de incentivos y fidelizacion"

April 26, 2023

5.0

los incentivos a el personal , estos ya no se hacen mediante efectivo teniendo en cuen ta que se dan bonos por cumpleaños, o por cumplir las metas propuestas. con nuestros fidelizados , el trabajar conjuntamente y en equipo es una buena forma de agradecer y tener un detalle con ellos para que fortalezca nuestra union.

Pros

la simplicidad con la que se puede entregar la recompensa a nuestro personal y fidelizados. y su variedad para utilizar la recomprensa con las compañias aliadas.

Cons

aveces hay errores en los codigos pero al llamr solucuionan pero la atencion al cliente podria mejorar un poco mas.

Alternatives considered

[Inspirus Connects](https://www.capterra.com/p/177044/The-Inspirus-Employee-Engagement-Platform/)

Reason for choosing Tango

tiene mas variedad para reclamar la reompensa y es una buena forma de intercalar las recompensas en diferents establecimientos.

Review Source

VR

Verified Reviewer  
Receiving Rewards for work at online websites  
Computer Games  
Used the software for: Less than 6 months

### "Best Way of receiving rewards and incentives for online remote jobs"

May 28, 2019

4.0

Pros

Tango Cards provides e-gift cards of top merchants like Amazon and Starbucks which is really a way good method of rewarding someone for the work they did or as a gift, this thing impressed me a lot because it is really easy and convenient way of receiving rewards for the work I do for some websites. The other way by which Tango Cards provides reward is by giving them a Virtual Prepaid card that could be Visa or MasterCard, in my opinion this is the best way to receive rewards or gifts because we this card we can pay at online shopping sites, at restaurants, at café like Starbucks etc, and at so many other online or even offline sites and retailers. The Virtual Prepaid Card provided by them is really easy to use because they provide the Card number, expiry date and CVV/CVC which can be used to pay almost everywhere. These virtual cards also provide all the transaction history for a reference. Once when I bought something from a site, I was disappointed with the item I bought so I just simply returned it and asked for refund but I was afraid if I don't get the refund as it was a non-refundable card but still I got the refund and I used it somewhere else. This impressed me once again. The final thing which I liked the most is that as I live in India, some of the sites doesn't accept Visa Prepaid cards as a payment method and for overcoming this problem, Tango Cards gave me the option to choose the country then I got a MasterCard instead of a Visa card when I chose India.

Cons

The only thing I disliked about Tango Cards is that their Prepaid Visa/MasterCards can't be used to withdraw money, so everytime I have to use them to buy stuff or pay for store bills etc. If they introduce the option to withdraw money from the cards, it will definitely be an awesome idea.

Review Source

Miguel Angel D.  
Marketing  
Internet  
Used the software for: Less than 6 months

### "Tango Card una buena opción para gente que necesita un dinero fácil."

November 6, 2022

5.0

muy buena.

Pros

lo que mas me ha gustado es la mayoría de recompensas que puedo obtener gracias a el programa realmente se siente demasiado bien obtener mas de 800 pesos por una opinión al menos como tener un trabajo extra.

Cons

la falta de tarjetas de regalo se me hacen muy pocas deberían agregar muchas mas aquí en mexico por que me molesta que no las pueda gastar en otra cosa que no sea xbox o UBER.

Review Source

Archna S.  
Special Correspondent  
Media Production  
Used the software for: 6-12 months

### "Best solution to reward our users in multiple ways."

July 14, 2020

5.0

We are impressed with the features and services offered by Tango Card. We are using Tango Card to reward our most active and loyal news readers with some eGift Cards that are easy to redeem and use. We are also using Tango Card to reward people for their participation in various surveys, competitions, quizzes etc. Our users have reported that they are pleased with the eGift Cards they received.

Pros

Tango Card lets us choose eGift Cards from many popular brands very easily. The best thing is we can also let our users choose a gift card of their choice by gifting them a Choice Card. We can give gift cards of any denomination as per our wish. Tango Card delivers the gift cards instantly to the user's email. Tango Card offers eGift cards of popular shopping platforms, restaurants, Cafes etc and it also offers a Debit Card with funds already loaded in it. Users can choose from a Physical Plastic Card or a Virtual Card as per their wish. The plastic card of this Debit Card can be delivered to a users address for a fees of 3$. We also love Tango Card because it gives a detailed procedure on how to redeem a gift card. Tango Card has a professional user interface that is easy to understand and easy to use for new users .

Cons

Tango Card has a few downsides that there is no mobile application for Tango Card where a user can store all the eGift Cards he has ever received, but the website of Tango Card is very good and solves the problem of not having a mobile app.

Review Source

ED

Elsy D.  
Marketing  
Supermarkets  
Used the software for: 2+ years

### "El mejor regalo para tu desempeño."

December 12, 2022

5.0

La baja productividad de empleados.

Pros

Las diferentes opciones para canjear las tarjetas.

Cons

Deberían agregar más opciones de canje de tarjetas.

Review Source

JEFF K.  
Bartender  
Hospitality  
Used the software for: 1-2 years

### "Tango E-Gift Cards: The Best Incentive Payout Method"

October 18, 2020

5.0

It has all been said above.I am a user/ recipient of Tango E-Gift Card opportunities and I love it. Their Prepaid Solutions site allows you to create a secure digital wallet if you want. Some options (vary by state) never expire. Their phone support is VERY FRIENDLY and helpful. And you get to choose from a great array of stores and options. It feels nice to get those rewards. I'd recommend it to any business person who might implement concession rewards for their workers or general everyday gift giving desires.

Pros

I love the store and brand option on Tango. When I do small studies, or sometimes get praise in some of my job, I often get Thanked by receiving a Tango Gift Card redemption link. It is super fast (digital gift cards process in minutes) and very easy to navigate.

Cons

The ONLY think I truly dislike in this Gift Card reward software is that some Providers/ Clients have Tango limitations versus many who do not. What I am saying is Companies choose their list I gather and make their set of rules. One might let you get any E-Gift Card for the $5 starting minimum while others limit $5 to certain vendors and you can only get ( for example ) a digital Visa/MC after $50 versus $5. That isn't a Tango issue in my mind but I do dislike that and it does limit me if a Client or Job does it that way.

Review Source

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