# Tai TMS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Tai TMS Software - reviews, pricing plans, popular comparisons to other Logistics products and more. Source: https://www.capterra.com/p/146697/Teknowlogi-TAI-TMS --- # Tai TMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Tai TMS ## What is Tai TMS? Tai TMS is purposely designed for freight brokers. Picture the game-changer solution for full Truckload and LTL shipments – an all-in-one platform seamlessly automating every phase of your domestic freight. Direct integrations with carriers, load boards, and capacity tools, all within a user-friendly interface that’s an extension of your team and easy to surf. Tai Software’s core group of developers and freight industry experts has helped freight brokers scale growth for over 20 years. We understand your challenges, and our continuous innovation ensures you're always equipped with the cutting-edge software you need to thrive in a fast-paced industry. At Tai, we don't meet standards; we set them. ## What is Tai TMS used for? [Third Party Logistics (3PL)](https://www.capterra.com/3pl-software/)[Transportation Management](https://www.capterra.com/transportation-management-software/)[Logistics](https://www.capterra.com/logistics-software/) Overall rating Based on 73 user reviews Reviews sentiment Positive 89% Neutral 8% Negative 3% Starting price $945 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Tai TMS alternatives Highest Rated [4.7 (218)](https://www.capterra.com/p/149851/Finale-Inventory/reviews/) Starting price $99.00 Per User, Per Month [4.1 (131)](https://www.capterra.com/p/86175/3PL-Warehouse-Manager/reviews/) Starting price $599.00 Per User, Per Month [4.3 (88)](https://www.capterra.com/p/166930/ShipHero/reviews/) Starting price Contact vendor for pricing [4.6 (11)](https://www.capterra.com/p/144276/Shipedge/reviews/) Starting price $500.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/146697/Teknowlogi-TAI-TMS/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting/Analytics 3.9 (15) 86.67% of 15 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Billing & Invoicing 4.1 (14) 78.57% of 14 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers EDI 3.9 (12) 91.67% of 12 reviewers that rated this feature as important or highly important Transfer of data from one computer system to another Transportation Management 4.3 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Organize and track the physical movement of goods from one location to another Route Optimization 4.3 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Finding the most optimal routes for drivers based on various factors and constraints Dispatch Management 4.0 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Tai TMS 62 features Outsource and manage third party logistics Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Material list of manufacturing parts and associated costs Find, compare, and select the most time/cost-effective freight carrier Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Store and organize information about customers and previous interactions A website or login for customers to access information Alter the layout and content of reports Graphical representation of data Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Forecast customer demand using historical insights and simulations Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Transfer of data from one computer system to another Management of commercial motor vehicles for work-related purposes Intended to be used by freight brokers and logistics companies Visualize locations on a map Management of inbound and outbound shipments in the context of international trade Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Freight forwarder/forwarding agent that transports cargo domestically with specialized knowledge of local logistics services Identify the physical location of an individual, asset, device, etc. Trucks that do not reach full load and can be shared Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and support multiple locations Manage the process of receiving, preparing, and delivering orders for goods/products Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process Create, send, and track purchase orders and their statuses Generate quotes or estimates for customers Track/optimize rates in relation to usage Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Finding the most optimal routes for drivers based on various factors and constraints Oversee various functions of the organization while balancing and optimizing supply and demand Plan availability and assign specific time slots for tasks and resources The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers Track the status over time for a request, process, asset, or transaction Manage all supplier data and operations Manage the planning and execution of supply chain activities Set up connections to third-party platforms to improve business processes Organize and track the physical movement of goods from one location to another Track and manage transportation of large cargo that fills an entire trailer/truck Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (73) 4.4 Based on 73 reviews ## Pricing Value for money 4.4 (58) [View pricing plan details](https://www.capterra.com/p/146697/Teknowlogi-TAI-TMS/pricing/) Growth $945.00 Flat Rate,Per Month It includes: - 2 Staff Logins - 10 Client Logins - 500 Carrier Profiles - 200 Included Shipments - Branded Client Portal Premium $2,345 Flat Rate,Per Month It includes: - 6 Staff Logins - 40 Client Logins - 2,000 Carrier Profiles - 600 Included Shipments - Branded Client Portal Premium+ $4,350 Flat Rate,Per Month It includes: - 12 Staff Logins - 80 Client Logins - 3,000 Carrier Profiles - 1,200 Included Shipments - Branded Client Portal Pro $7,545 Flat Rate,Per Month It includes: - 25 Staff Logins - 175 Client Logins - 6,000 Carrier Profiles - 2,500 Included Shipments - Branded Client Portal Value for money 4.4 (58) 4.4 Based on 58 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ ShipperGuide TMS](https://www.capterra.com/p/207128/Loadsmart/)[ Descartes MacroPoint](https://www.capterra.com/p/219845/Descartes-MacroPoint/)[ FourKites](https://www.capterra.com/p/164161/FourKites/)[ Parade](https://www.capterra.com/p/276617/Parade/)[ Trucker Tools](https://www.capterra.com/p/201214/Smart-Capacity/)[ SaferWatch](https://www.capterra.com/p/253047/SaferWatch/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (68) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (68) 4.4 Based on 68 reviews ## User reviews Overall rating 4.4 Based on 73 reviews Filter by rating 5(39) 4(26) 3(6) 2(2) 1(0) Mentioned topic Sorted by most recent RF Ria F. IT Department Manager Transportation/Trucking/Railroad ### "Tai TMS Review" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 February 9, 2026 Most of my experience with Tai has been frustrating. Frequent bugs, unannounced changes, lack of compliance awareness and quality control. I don't recommend. Pros Good core features for small-mid sized brokers handling FTL shipments. Active development with frequent updates. EDI automation team is great. Cons Too many bugs with slow support resolution. API/webhook specs change without notice, breaking integrations. Most concerning: Poor compliance consciousness and modify/delete their customers' transactions without authorization, creating serious compliance risks. Switched from [Logistically TMS](https://www.capterra.com/p/167083/Corey-Coogan/) We switched to Tai to handle higher volume of shipments and with the needs to integrate with other systems Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 24, 2026 Hi Ria, Thank you for providing such detailed feedback. We’re glad to hear our EDI automation team and FTL features have been a good fit for your brokerage, but we are concerned to hear about your experience with our support speed and compliance protocols. We take your comments regarding your user experience very seriously. We would appreciate the opportunity to review these specific instances with our technical leadership to ensure we are meeting the standards your team requires. Please reach out to us at clientsuccess@tai-software.com so we can look into your account details and discuss a better path forward. Best, The Tai Team MM Megan M. Partner Channel Director Transportation/Trucking/Railroad ### "Boost Transport - Partner Channel" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2026 I love the staff, capabilities and ease of use. It is ideal for LTL and TL freight. If it was easier to work with Partners in the Tai software rather than more barriers, I'd like to be able to refer more customers. Pros Responsiveness to capability needs as the supply chain industry changes. Certain features (ex: hyperlinked pro #s) set us apart from other very capable TMS when selling the software. Chatbot feature gives us quick/helpful information and connects us if we need further clarification. Cons No updates on system features prior to changing or being removed. There are more limitations in working with our Partners if we refer them to use Tai as their TMS. Higher cost (Marketplace Fee) and more overhead for our company. This also reduces the support and help they are used to. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 6, 2026 Hi Megan, Thank you for the detailed feedback. We value our partnership and are thrilled that features like hyperlinked PRO numbers and our chatbot are helping you stand out. We love having you in the Tai family and are always looking to improve with our partners! Daisy D. Director of LTL Operations Logistics and Supply Chain ### "Director of LTL Operations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2026 Overall, my experience with Tai TMS has been positive. The platform is flexible enough to support different operational models and scales well as operations grow. Tai partners with customers to help establish best practices and ensure the system is configured to support real world workflows. Pros Tai TMS is flexible and supports different operational models. Customers use the system in different ways, and Tai allows teams to work in a way that fits their business instead of forcing a single process. The platform adapts well to both simple and complex workflows, which makes it effective for a wide range of operations. Cons The flexibility of the platform requires thoughtful setup and user training. New users may need time to understand how to best configure the system to match their specific workflows and operational requirements. That said, Tai is involved in helping customers work through best practices and guiding them toward the right setup for their operations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 6, 2026 Hi Daisy, We appreciate the 5-star review! It’s rewarding to know our platform's flexibility supports your unique LTL workflows. You’re spot on: thoughtful configuration is key to success, and we take pride in guiding our partners through that setup to ensure the system supports real-world operations. We look forward to growing alongside your business! MM Matteo M. Vice President Logistics and Supply Chain ### "great TMS!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 12, 2026 Speeds up load booking while making shipment tracking effortless—a valuable addition to our operations. Pros Very user-friendly and keeps all our operations organized. It makes us more efficient and reduces the time wasted booking shipments. Cons There is currently no parcel shipping option, and a currency selection feature is needed. would be nice to show USD or CAD Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 6, 2026 Hi Matteo, Thanks for sharing your experience. We’re glad Tai has brought more organization and efficiency to your daily load booking and tracking. Your specific input regarding parcel options and USD/CAD currency selection is invaluable as we prioritize new features for our evolving roadmap. We’re proud to support your team's day-to-day operations; thank you for being part of the Tai community! LJ Lucas J. President Logistics and Supply Chain ### "TAI TMS is second to none." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 14, 2025 Overall we are pleased with the offerings of TAI TMS. In a market flooded with competition, TAI TMS outshines the rest. Pros TAI offers a one-stop-shop TMS suite to support small businesses like ours. Their software is user friendly and works well for our business needs. Cons Although their 3rd party provided tariffs offers some of the strongest pricing in the market, tariff holders can oftentimes lack the response or call-to-action required to fully support customers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 6, 2026 Hi Lucas, Thank you for the high feedback. It’s great to hear that our user-friendly suite is serving as an effective "one-stop shop" for your business. We appreciate the feedback on third-party tariff responsiveness; we're always looking for ways to bridge those external gaps to better support our partners. Glad to be outshining the rest for you! TM Tim M. Vice President Transportation/Trucking/Railroad ### "Happy customer" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 10, 2025 Very good. I'm happy with the overall decision and imagine being a Tai customer for a long time to come. Pros It's very functional for everything a broker needs in a TMS. It's also incredibly easy to learn and navigate through. Client support is also quick. Cons The price increase since we've joined. They allowed us to stay at our price but as we grow we're subject to their new model. To their credit, they have worked with me on pricing but it's still more expensive then anticipated. Switched from [DAT Load Board](https://www.capterra.com/p/265434/DAT-Load-Board/) Needed a better system with third part integrations Alternatives considered [TMS.AI](https://www.capterra.com/p/153047/Rose-Rocket/) [Turvo](https://www.capterra.com/p/180847/Turvo/) Reasons for choosing Tai TMS Pricing over Turvo, overall better system than the others Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 6, 2026 Hi Tim, We’re honored you chose Tai over other systems in the market. It’s excellent to hear our support team has been able to assist you quickly as you navigate the platform. Regarding the pricing transition, we truly value your partnership and are committed to ensuring the value of Tai scales right alongside your brokerage's growth. Best, The Tai Software Team PK Phil K. President Transportation/Trucking/Railroad ### "TAI Survey Excellent" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 9, 2025 very good. We have not had any experience with other TMS systems but at this point we are very happy with TAI and would not make a change. Pros we are very happy with the overall performance from beginning quotes to ending invoicing. the downloading or our carriers rates took a few different times to get them loaded. We also needed some help in having them become more accurate and TAI was able to help with that. Cons Seems a little expensive, some of the carrier rates are off just a little with the margins. Some of the accessorials fees do not always calculate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 6, 2026 Hi Phil, Thank you for your review! Providing end-to-end efficiency from quotes to invoicing is exactly what we strive for, so we're happy to hear the system is performing well for you. It’s an honor to be your first TMS! RM Rob M. Logistics Compliance Manager Logistics and Supply Chain ### "Logistics Compliance Manager" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 5, 2025 Im happy with Tai. I like that they are always evolving. I would love Tai if they would make a few simple design changes to make the system more user friendly and efficient for its users. Pros Tai is a great value for the money. You get a lot of features compared to their competition of equal and higher cost. Cons I think the system isn't laid out the best. It feels like the designers aren't familiar with the broker role and how they function or they are only taking suggestions from one type of broker. This system could be so much better if they just tweaked a few things to make operation more efficient. I suggest sitting with a few seasoned Brokers that actually move freight all day and see how they operate and what would benefit their productivity. Switched from [ShippersEdge TMS](https://www.capterra.com/p/115112/ShippersEdge-TMS/) More Capabilities - Why do I have to \[sensitive content hidden\]??? Alternatives considered [AscendTMS](https://www.capterra.com/p/122488/AscendTMS-Logistics-Software/) Reasons for choosing Tai TMS Sales Team! Value and features. We had a year of trials. We tested every TMS that is readily available including three different designers to create our own TMS. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 6, 2026 Hi Rob, Thank you for recognizing the value we bring to the table. After a year of trials, we’re glad our team and platform stood out. Thanks for your insights and for always helping us build a better TMS! -The Tai Team CA Cesar A. Account Executive Logistics and Supply Chain ### "Fantastic User Friendly TMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 2, 2025 I've liked that TAI TMS has a clean, easy-to-navigate interface and helps streamline load management. It makes quoting, booking, and tracking more efficient, and I like how it integrates with tools like Highway and load boards. The automation features also cut down on some of the repetitive tasks, which frees up time to focus on customers and carriers. Pros TAI TMS is clean and easy to use, streamlining quoting, booking, and tracking while automation saves time and lets us focus on customers and carriers. Cons A few hiccups with commissions and how emails are being picked up into the system, at times delayed or not popping up at all. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 6, 2026 Hi Cesar, Thank you for the "Fantastic" feedback! We’re thrilled that our Highway integration and automation are freeing up your team to focus on building customer and carrier relationships. It's a pleasure having you on board! AS Alex S. President Transportation/Trucking/Railroad ### "Tai Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 August 28, 2025 This TMS has several good things that previous TMS we have used doesn't, but just like all others still has some flaws that you have to figure out are they worth living with for the things Tai does good with. Pros LTL portal and customer facing portals. Ease of use for LTL tracking and FTL tracking. Some of the accounting features are good as well Cons Supplier management doesn't work great for large agents for drayage carriers. No real way to keep tabs for performance if carrier isn't on a load (IE falls off the load for some reason) No real way to prepare 1099s for carriers at end of year. A lot of "Knowledge base" requires a degree in computers to understand (if you can at that time), yet we are put towards this as an answer so many times. Switched from [ITS Dispatch](https://www.capterra.com/p/106760/ITS-Dispatch/) ITS Dispatch was getting a little small for our needs. Alternatives considered [DAT Load Board](https://www.capterra.com/p/265434/DAT-Load-Board/) Reasons for choosing Tai TMS Pricing and features on LTL marketplace are the main reasons we chose Tai Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 6, 2026 Hi Alex, We appreciate your honest perspective. It’s great to hear our portals are providing the tracking and accounting depth you needed to move beyond your previous system. Your insights are vital as we work to make Tai an even better fit for your operations. -The Tai Team [View all Reviews](https://www.capterra.com/p/146697/Teknowlogi-TAI-TMS/reviews/) Popular comparisons [CartonCloud vs Tai TMS](https://www.capterra.com/compare/146697-179000/Teknowlogi-TAI-TMS-vs-CartonCloud)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)