# PayHOA Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about PayHOA Software - reviews, pricing plans, popular comparisons to other HOA products and more. Source: https://www.capterra.com/p/146693/PayHOA --- # PayHOA Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PayHOA ## What is PayHOA? PayHOA is the leading all-in-one community management software built for self-managed HOAs, COAs, POAs, and professional community association managers. Designed to simplify and scale day-to-day operations, PayHOA centralizes everything in one platform—from invoicing, payments, and accounting to voting, requests, violations, compliance, websites and more. Whether your board is led by volunteers, elected members, or supported by a property manager, PayHOA empowers leadership to run communities with ease, accuracy, and professionalism—no accounting degree or IT expertise required. With an intuitive interface, automated workflows, and robust reporting tools, PayHOA eliminates manual processes, reduces costs, and saves valuable time. Trusted by over 5k associations, we’re more than just software. We’re a partner helping communities operate smarter, communicate more effectively, and build places people are proud to call home. Together, we’re redefining modern community management. ## What is PayHOA used for? [HOA](https://www.capterra.com/hoa-software/)[Property Management](https://www.capterra.com/rental-property-management-software/)[Property Management Accounting](https://www.capterra.com/property-management-accounting-software/) Overall rating Based on 580 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 1% Pros & cons Responsive customer support team Self-managed community platform Occasional system bugs and delays Inconsistent bank account syncing Starting price $54 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## PayHOA alternatives [4.2 (332)](https://www.capterra.com/p/164741/Yardi-Breeze/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.2 (252)](https://www.capterra.com/p/33832/Yardi-Voyager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.5 (1,888)](https://www.capterra.com/p/92228/AppFolio-Property-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.8 (704)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/146693/PayHOA/alternatives/) ## Who uses PayHOA? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Responsive customer support team 95% positive reviews out of 166 Most reviewers appreciate customer support for prompt responses, clear guidance, and personalized assistance during setup and daily use. Mark B ceo, 2 - 10 employees. "The software is easy to use, and the technical support is fantastic. If I ever have a question, I email my support person, and I get an answer back that actually answers my question, sometimes within a few hours, always within 24 hours." Occasional system bugs and delays 37% negative reviews out of 59 Some reviewers describe intermittent bugs, slow load times, and unresolved issues that hinder smooth operation and user experience. Alex C Manager, 2 - 10 employees. "While PayHOA offers strong overall value, there are still some system bugs that can create frustration." Self-managed community platform 94% positive reviews out of 36 Most reviewers find community management tools cost-effective, adaptable, and ideal for small, self-managed associations. Shuchun Y HOA Board, 2 - 10 employees. "My overall experience with PayHOA is very good and I really encourage small community who wants to manage HOA themself to leverage it, it is pretty cheap compare to other software." Inconsistent bank account syncing 60% negative reviews out of 57 Most reviewers indicate bank account integration is unreliable, with frequent syncing problems, manual work, and limited regional bank support. Ebrahim Z Treasurer, 2 - 10 employees. "That said, the inability to connect our bank account (Salem Five Business) for automatic transaction syncing has added some manual work on the financial side." Comprehensive HOA management features 94% positive reviews out of 35 Most reviewers describe features as extensive, user-friendly, and continually updated, streamlining HOA tasks efficiently. McKenzie J Executive Director of Portfolio Management, 2 - 10 employees. "The extensive built-in features and seamless integrations are absolutely unmatched." Limited transaction and violation controls 76% negative reviews out of 38 Most reviewers report transaction and violation management lacks editing flexibility, template options, and clear instructions, causing workflow issues. Casey K Sub-Associations Accounts Manager, 11 - 50 employees. "Inability to print checks directly from PayHOA." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting 4.6 (314) 93.31% of 314 reviewers that rated this feature as important or highly important You get integrated tools for tracking income, expenses, and generating reports. Some reviewers find it straightforward and helpful for budgeting and CPA collaboration, but others mention limited advanced functions, lack of QuickBooks integration, and some confusion with payment tracking. Member Database 4.7 (311) 92.60% of 311 reviewers that rated this feature as important or highly important With this capability, you easily manage all member information, ownership changes, and communications in one place. Reviewers appreciate the customizable tags, mass communication options, and simple updates, though some wish for more flexible fields and combined unit/people views. Transaction History 4.7 (306) 93.14% of 306 reviewers that rated this feature as important or highly important It gives you clear access to detailed transaction records, including payments, fees, and attachments. Reviewers indicate it’s valuable for audits, transparency, and reconciliation, and they like exporting data, though some want easier import of historical records and improved structure. Billing & Invoicing 4.7 (288) 97.22% of 288 reviewers that rated this feature as important or highly important PayHOA offers automated recurring and one-time billing, reminders, and easy invoice tracking. Users think it saves time, reduces errors, and is simple to use, but some mention high convenience fees and desire more bulk-invoice and ad-hoc options. Payment Processing 4.7 (276) 94.20% of 276 reviewers that rated this feature as important or highly important This aspect helps you collect dues online via ACH, credit card, or check, with autopay and fee flexibility. Some users say it’s efficient and integrates with Stripe, but others report high fees, occasional delays, and some setup confusion for homeowners. Fee Collection 4.7 (258) 94.19% of 258 reviewers that rated this feature as important or highly important Automatically collect recurring fees or dues from members PayHOA 70 features Define levels of authorization for access to specific files or systems You get integrated tools for tracking income, expenses, and generating reports. Some reviewers find it straightforward and helpful for budgeting and CPA collaboration, but others mention limited advanced functions, lack of QuickBooks integration, and some confusion with payment tracking. Track money owed to a company's creditors/suppliers Track outstanding invoices and the money owed from clients Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Compare and match accounting/financial records with corresponding bank statements PayHOA offers automated recurring and one-time billing, reminders, and easy invoice tracking. Users think it saves time, reduces errors, and is simple to use, but some mention high convenience fees and desire more bulk-invoice and ad-hoc options. Create budgets based on historical data and future projections Track and manage schedules and meetings via an integrated calendar Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period Manage a group of members established for coordinating plans, programs, or other initiatives Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Accept and process credit card transactions Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Electronically collect payments for goods or services Schedule and manage the logistics of activities and other gatherings Monitor and record expenses such as purchases or charges incurred Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Automatically collect recurring fees or dues from members Create, save, and store files Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Used by property managers Centralized accounting record which tracks all financial transactions Automation of the violations inspection process of homeowners associations A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Allows the calculation of fees for late rent payments Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Contact members listed in the database through email, SMS, social, phone, etc. With this capability, you easily manage all member information, ownership changes, and communications in one place. Reviewers appreciate the customizable tags, mass communication options, and simple updates, though some wish for more flexible fields and combined unit/people views. Accept and process online payment transactions Portal for property owners to manage property listings, upload documents, track payments and generate reports This aspect helps you collect dues online via ACH, credit card, or check, with autopay and fee flexibility. Some users say it’s efficient and integrates with Stripe, but others report high fees, occasional delays, and some setup confusion for homeowners. Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Centralized database to track details of properties (including lease, tenant, and owner information) Add, view, and edit details of all properties managed by an agency that are available for sale or rent Notifications that are delivered to users as soon as an event occurs Generate recurring invoices Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data For residential properties Set & manage permission levels based on user roles and restrict access to only authorized individuals Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Create, manage and track all task activities and progression The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Handle activities like room booking, rent processing, lease agreement management, and client communication Set up connections to third-party platforms to improve business processes It gives you clear access to detailed transaction records, including payments, fees, and attachments. Reviewers indicate it’s valuable for audits, transparency, and reconciliation, and they like exporting data, though some want easier import of historical records and improved structure. Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners. Built-in website builder or integration with third-party site Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.6 (466) 4.6 Based on 466 reviews ## Pricing Value for money 4.7 (455) Free Trial [View pricing plan details](https://www.capterra.com/p/146693/PayHOA/pricing/) 0 - 25 units $54.00 Other,Per Month It includes: - Communication Tools - Comprehensive Security - Financial Reporting - Online Payments - Requests & Violations - Unit Management - Approval Workflows - Unlimited Surveys - Vendor Management 26 - 50 units $65.00 Other,Per Month It includes: - Communication Tools - Comprehensive Security - Financial Reporting - Online Payments - Requests & Violations - Unit Management - OCR Scanner - Vendor Payments 51 - 100 units $109.00 Other,Per Month It includes: - Communication Tools - Comprehensive Security - Financial Reporting - Online Payments - Requests & Violations - Unit Management - Website Builder 101 - 150 units $142.00 Other,Per Month It includes: - Communication Tools - Comprehensive Security - Financial Reporting - Online Payments - Requests & Violations - Unit Management - Bank Reconciliation 151-200 units $186.00 Flat Rate,Per Month 500+ units $275.00 Other,Per Month It includes: - Unlimited Custom Fields - Unlimited tags - Document Storage and Sharing - Message Boards - Forums - ACH Payments - Bookkeeping Value for money 4.7 (455) 4.7 Based on 455 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Weebly](https://www.capterra.com/p/246168/Weebly/)[ SendGrid](https://www.capterra.com/p/204113/SendGrid/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Plaid](https://www.capterra.com/p/174384/Plaid/)[ Lob](https://www.capterra.com/p/181850/Lob/)[ Payabli](https://www.capterra.com/p/10017573/Payabli/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (564) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (564) 4.7 Based on 564 reviews ## User reviews Overall rating 4.7 Based on 580 reviews Filter by rating 5(418) 4(134) 3(20) 2(6) 1(2) Mentioned topic Sorted by most recent Samantha E. Secretary Non-Profit Organization Management ### "The voting feature is a great new tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 27, 2026 Overall it’s a good value for what it offers and it gives a great assortment of features that are helpful for self managed hoas Pros The new system for collecting votes on initiatives for the homeowners association is really a great addition Cons I wish that the forms and documents that it can generate were more customizable and I wish we could have a spreadsheet for voting. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 28, 2026 Thank you for the updated review, Samantha. We're really glad the new voting feature has been a useful addition for your association. That's exactly what we hoped for when we built it. We hear you on the forms and documents. More customization is something we're actively looking at, and your feedback helps us prioritize where to go next. The spreadsheet idea for voting is interesting too, and we've passed it along to our product team. Really appreciate you sharing what's working and what could be better. Feedback like this helps us keep improving. Appreciate you being part of the PayHOA community! BC Blake C. President Hospitality ### "Great HOA platform management tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 27, 2026 It has been great so far. I would recommend this to any of the other HOAs we come in contact with. Awesome. Pros I like that it is user friendly and makes managing our subdivision much easier. The board is also in agreement Cons I will need to explore more of the website to find a con. The board has expressed no problems this far. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 28, 2026 Hey Blake, Thanks for the kind words and the great review. We're glad the platform has been user friendly and that managing your subdivision has gotten easier. Even better when the whole board is on the same page. Sounds like things are off to a smooth start. As you keep exploring, our Knowledge Base (intercom.help/payhoa) is a great place to dig into specific features at your own pace. And if anything ever comes up, our support team (support@payhoa.com) is always ready to help. Appreciate you being part of the PayHOA community. CS Chi S. Director Real Estate ### "Easy to use, gives competitors a run for their money " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 23, 2026 We're actually hopeful that this might be something we can use to self manage one day without a management company. Access is simple, paying is simple, we haven't had any issues with finances as the graphs are amazing. And I appreciate that I'm not constantly spammed with marketing emails but helpful support tips and tricks. Pros We came from TownSq which was ok, maybe not worth the money. PayHOA does so much of a better job in terms of ease of use, interface, logging in. You really can't mess it up as it is straight forward. Cons We've been on it for less than a year, the duplicate accounts and admin privileges were confusing but other than that, there really aren't any complaints. Switched from [TownSq](https://www.capterra.com/p/179206/TownSq/) The system was clunky and archaic. It wasn't user friendly and was messy in terms of collecting data. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 24, 2026 Hi Chi, We appreciate the review. We're so glad the switch to PayHOA has been a smoother experience and that ease of use, the interface and the financial graphs are standing out. It's also great to hear you're hopeful this could help you 100% self-manage one day. That's exactly the kind of shift we love to support. On the cons, we'd love to learn more about what you ran into with duplicate accounts. Could you share a bit more detail so we can take a closer look? And on admin privileges, our support team (support@payhoa.com) is always happy to walk through setup and permissions with you whenever it's helpful. Thanks again for the review and for being part of the PayHOA community. RK Rob K. Hydrogeologist Environmental Services ### "Easy to use system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 22, 2026 It's a great system that organized everything into one place and make it all easy to find. The most difficult thing I think was getting everyone to actually register, which really isn't a PayHOA problem. Pros The ease of use of the website is very nice. I also enjoy how it organized all the relevant documents. Cons The community calendar could be a little more prominent. Sometimes it's a little bit difficult to find. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 24, 2026 Hi Rob, Thank you for the great review. We're so glad the platform has made it easy to organize documents and keep everything in one place for your community. Your feedback on the community calendar is really helpful. We hear you that it could be easier to find, and we've passed that along to our product team to take a closer look. And on getting everyone registered, we appreciate you calling that out. We know that first step can be the hardest, and we're always working on ways to make it smoother. Appreciate you being part of the PayHOA community! RG Ruth G. Benefits Administrator Hospital & Health Care ### "Great HOA platform for self management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 22, 2026 It has been positive and easy to use. In the time I have gone in to use and review it has been very instinctive. Pros This is the easiest platform to use and manage our HOA community. I like the notifications, security and best value for the money. Cons Haven't found anything yet that I don't like. I am still navigating the site, but it is really user friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2026 Hi Ruth, Thanks for the review. We're so glad the platform has been easy to use and that notifications, security and value are standing out for your community. It's also great to hear you're finding the site intuitive as you get settled in. As you continue exploring, our Knowledge Base (intercom.help/payhoa) has a ton of articles that walk through specific features, and our support team (support@payhoa.com) is always happy to help if anything comes up. Appreciate you being part of the PayHOA community. AH Alex H. HOA President Real Estate ### "Would refer any building to PayHOA!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2026 I’ve enjoyed PayHOAs platform and having the ability to manage my condo building. This has save our HOA hundreds in property management fees and gives the board more oversight and ability to control finances Pros the convenience of managing my condo building, ease of issuing payments to vendors and ability to reconcile bank transactions all in one place. Also appreciate the prompt responses from PayHOA customer service. Cons It’s difficult to differentiate between the vendors and payables pages. Hard to find documents and determining the balance of a given unit Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 15, 2026 Hey Alex, thank you for the review. Hearing that PayHOA has saved your HOA hundreds in property management fees and given the board better financial oversight is exactly the kind of outcome we're built for. Glad the vendor payments, bank reconciliation and customer support have been hitting the mark. We hear you on the navigation friction between the vendors and payables pages, and on finding documents and unit balances. Good callouts for our product team. Our Knowledge Base (intercom.help/payhoa) may help in the meantime, and our support team (support@payhoa.com) is always happy to walk you through anything. Appreciate you being part of the PayHOA community! DB DeAnna B. Office Manager Accounting ### "A Decent Site" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 April 6, 2026 Overall, the experience is good. However, the mature clientele of our particular HOA do not understand the portal, nor the process of setting up autopay. Pros I found the Video Tutorials and Customer Support lines to be helpful. I've self taught myself as I am the office manager of a bookkeeping firm, and frequently guide HOA members with their payment options. Cons I would like to print reports with a filter to select exactly what I want to analyze. Older residents do not like the portal or understand the autopay set up. As a bookkeeping company servicing for an HOA, a high percentage of my time with the HOA we service is talking through the set up and payment system with payHOA. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 9, 2026 Hi DeAnna, Thank you for the review. We're glad the video tutorials and support have been helpful as you've learned the platform. Your feedback on report filtering is noted and passed along to our product team. We hear you on the time spent helping residents work through the portal and autopay setup. That's real, and we appreciate you filling that gap for the communities you serve. Our Knowledge Base (intercom.help/payhoa) has step-by-step guides that may help residents self-serve through those processes, and our support team (support@payhoa.com) is always happy to help if you need backup. Appreciate you being part of the PayHOA community. HP Holly P. Treasurer Non-Profit Organization Management ### "Good program" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 25, 2026 Generally good. This program has great potential and I'm excited to see it develop. Unfortunately, it feels like I'm a tester. Pros Ease of use. This is very user friendly and has great potential as a one stop shop for everything related to the HOA Cons Financial and bookkeeping. This area still needs work. The system seems to run on a delay and not real time. The bank transactions only update once a day and the reports do not all tie into the same numbers. This area needs a CPA to oversee the final beta testing to ensure accuracy in reporting. Alternatives considered [Caliber](https://www.capterra.com/p/205759/Caliber-Platform/) Reasons for choosing PayHOA Price, ease of use, clear and straight forward pricing, support staff friendliness Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 26, 2026 Hi Holly, Thank you for the thoughtful review. We're glad the platform has been easy to use and that our pricing and support team stood out when you were making your decision. On the financial and bookkeeping side, we hear you. There is a slight lag in bank transaction syncing, but that's by design to ensure accuracy while still keeping your data as current as possible. That said, if the numbers in your reports aren't tying out the way you'd expect, that's worth a closer look. We also offer a bookkeeping service if you ever want a dedicated resource to help manage that side of things. We also know that as a treasurer, you're often the one putting the platform through its paces on behalf of your whole community. Our support team (support@payhoa.com) is always there to help make that process easier. Appreciate you being part of the PayHOA community! CR Conrad R. Board Secretary Real Estate ### "I recommend PayHOA" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2026 More cost-effective than any property management software we've explored. Arguably the cleanest UX/UI on the market. Lots to speculate in terms of additional features and services being rolled out. Will continue to rely on it. Pros Super clean user interface. Responsive customer support. Saved us having to keep a QBO and Bill.com subscription, plus granting us property management faculties we really wanted. Cons Adopting senior unit owners is hard, but not surprising, regardless of simplicity. No mobile app - if you want to access PayHOA from your phone, you have to do so from a browser with a sub-optimal UX/UI. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 16, 2026 Hello again Conrad, We appreciate you sharing your experience here and on G2. Replacing QBO and Bill.com with a single platform for less is a win we're really proud of, and it means a lot to hear the UX lands as cleanly as it does for your team. The senior owner adoption challenge is real, and we appreciate you naming it. We're always looking at ways to make the experience more accessible for everyone in the community. On the mobile app, it's on our roadmap for this year. More details to come, but it's coming. Thanks again for being part of the PayHOA community! JL Jay Lee D. Activity Director Civic & Social Organization ### "New to Pay HOA" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 7, 2026 I’m impressed. The financial aspect and having the calendar and possibly a news letter capability will improve communication Pros I feel the most important part of PayHOA so far has been the ease of paying the HOA dues online. Residents are happy with that. Cons No cons yet as we are not fully functional yet. I hear we will be able to perform our activities financials, but not quite yet. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Difficulty with reports needed with an outdated bookkeeping system. Ability to do online payments. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 11, 2026 Hi Jay, Thanks for the review. It's great to hear residents are already happy with the online payment experience. That's one of the things we hear most, and it never gets old. You're still early in the process, and there's a lot more to explore when you're ready. Our Knowledge Base (intercom.help/payhoa) is a great place to dig into features (both old and new) at your own pace. And if you ever have questions along the way, our support team (support@payhoa.com) is always happy to help. Appreciate you being part of the PayHOA community. [View all Reviews](https://www.capterra.com/p/146693/PayHOA/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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