# PaySimple Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about PaySimple Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more. Source: https://www.capterra.com/p/146664/PaySimple --- # PaySimple Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PaySimple ## What is PaySimple? PaySimple is the leading payments management solution for service-based businesses, powering the cashflow of over 20,000 companies nationwide. PaySimple builds long-term partnerships with companies to drive growth providing flexible payment and billing solutions and personalized customer service to suit their distinct business needs. With a robust API, PaySimple is a trusted technology partner for payment integrations; natively handling cashflow within SaaS products and mobile applications. ## What is PaySimple used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Recurring Billing](https://www.capterra.com/recurring-billing-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/) Overall rating Based on 297 user reviews Reviews sentiment Positive 90% Neutral 5% Negative 5% Starting price $69.95 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PaySimple?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.kickserv.com/&name=PaySimple) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PaySimple 4.5 (297) VS. [4.6 (3,304)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting Price $69.95 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (288) Ease Of Use 4.5 (26,261) Value For Money 4.3 (247) Value For Money 4.4 (20,123) Customer Service 4.5 (256) Customer Service 4.2 (20,380) ## PaySimple alternatives [4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (401)](https://www.capterra.com/p/184673/Melio/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.7 (822)](https://www.capterra.com/p/163114/Zoho-Invoice/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (671)](https://www.capterra.com/p/163115/Zoho-Books/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/146664/PaySimple/alternatives/) ## Who uses PaySimple? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Payments 4.6 (82) 67.07% of 82 reviewers that rated this feature as important or highly important With this capability, you can offer clients a simple, secure way to pay online using credit cards, debit cards, and digital wallets. Users think it’s easy to set up and operate, improves cash flow, and is convenient for both businesses and customers. Payment Processing 4.7 (73) 57.53% of 73 reviewers that rated this feature as important or highly important PaySimple gives you a convenient way to process various payments, including credit cards and ACH, with a user-friendly interface. Reviewers appreciate the reliability, speed, and breadth of payment options, though some wish for faster deposits and better pricing. ACH Payment Processing 4.5 (66) 62.12% of 66 reviewers that rated this feature as important or highly important It helps you process ACH payments securely and efficiently, with lower fees than credit cards. Some reviewers find it easy to use and reliable, but others mention delays in fund transfers and challenges with reconciling combined payments in reports. Recurring/Subscription Billing 4.3 (51) 52.94% of 51 reviewers that rated this feature as important or highly important PaySimple offers automated recurring billing that helps you manage regular payments with ease. Reviewers appreciate the flexibility, reliability, and time savings, noting it’s simple to set up schedules and reduces manual reminders for both businesses and clients. Debit/Credit Card Processing 4.6 (43) 62.79% of 43 reviewers that rated this feature as important or highly important Accept and process credit/debit card transactions Billing & Invoicing 4.3 (40) 55.00% of 40 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers PaySimple 67 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. It helps you process ACH payments securely and efficiently, with lower fees than credit cards. Some reviewers find it easy to use and reliable, but others mention delays in fund transfers and challenges with reconciling combined payments in reports. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create, manage, and send invoices or bills to customers Gateway through which end users can view past bills and pay current invoices Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period Create and manage digital catalog of products/services with their details, specifications, and price Receive and deposit or issue and record check payments Private online space that lets businesses securely share documents and provide information access to clients Centralized database of stakeholders and their contact information such as names, address, phone number etc. Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Invoices that can be tailored according to company's branding, payment terms and personalized information Alter the layout and content of reports Protect sensitive data for digital privacy Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Accept and process credit/debit card transactions Process of automatically notifying clients when payments fail to ensure invoices are paid Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Reminders sent via email Pre-made examples and templates for emails Designed for small businesses Identify and prevent suspicious activity Transactions that typically involve face-to-face interactions between the payer and the payee Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Access software remotely via mobile devices Clients can submit payments via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit Manage multiple teams and operations from a central location Create, send, and view electronic invoices With this capability, you can offer clients a simple, secure way to pay online using credit cards, debit cards, and digital wallets. Users think it’s easy to set up and operate, improves cash flow, and is convenient for both businesses and customers. Manage and track customer orders for goods, investments, or any other purchases Automate order processes to improve operational efficiency in fulfillment, shipping, and more Flag a transaction when a customer pays more than they owe and either refund the overpayment or save the overpayment as a credit Allow customers to make a partial payment on an invoice and track remaining debt PaySimple gives you a convenient way to process various payments, including credit cards and ACH, with a user-friendly interface. Reviewers appreciate the reliability, speed, and breadth of payment options, though some wish for faster deposits and better pricing. Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Accept and process customer payments for products or services using hardware and software Business model that bills clients an amount based on the project/task/job performed Receive data and information in real time Active reporting of data and metrics Upload, track, and submit receipts in a central database A list of customers and their payments due updated on a monthly basis Generate recurring invoices PaySimple offers automated recurring billing that helps you manage regular payments with ease. Reviewers appreciate the flexibility, reliability, and time savings, noting it’s simple to set up schedules and reduces manual reminders for both businesses and clients. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Reports specific to sales analysis for trends and strategies Online portal through which end users can access the system, manage tasks, or obtain information Checkout of online store Track the status over time for a request, process, asset, or transaction Process of managing customer subscription lifecycle for a recurring service or a product Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.3 (270) 4.3 Based on 270 reviews ## Pricing Value for money 4.3 (247) Free Trial [View pricing plan details](https://www.capterra.com/p/146664/PaySimple/pricing/) Basic $69.95 Flat Rate,Per Month It includes: - Credit Card Payments - Customer Management - Echeck Payments - Electronic Invoices - Email Marketing - In Person Payments - Mobile Payments - Online Payments - Quickbooks Online Integration - Recurring Billing - Reporting Value for money 4.3 (247) 4.3 Based on 247 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (256) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (256) 4.5 Based on 256 reviews ## User reviews Overall rating 4.5 Based on 297 reviews Filter by rating 5(195) 4(72) 3(14) 2(5) 1(11) Mentioned topic Sorted by most recent MG Mel G. Office Manager Staffing and Recruiting ### "Maybe rethink using this one" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 January 14, 2026 We've been using this system for years after an accountant switch and if I could convince the boss to switch to something else, I would. Pros It is easy enough to set up and use and is pretty straightforward. There isn't a steep learning curve. Cons The quirks are annoying after a while though. It times you out even while on the screen working and sometimes you aren't even notified that you are about to time out and if haven't been given that message and press send invoice, it doesn't save any of your work and you have to start over. That's extremely frustrating. Biggest peeve however, is it adds or subtracts a penny between your subtotal and total without rhyme or reason randomly. Not every invoice but every weekly invoicing batch has more than one invoice that is off a penny in either direction. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Alec R. Owner Recreational Facilities and Services ### "By dar the best processor I've used" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 14, 2025 It was simple, easy, and non-stressful. Exactly the way a relationship with a payment processor should be. Pros Super easy user experience, customer service was very responsive, and rates were more affordable than competitors Cons Nothing to complain about. It was one of, if not the best of all the payment processors I have ever had to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MV Monica V. Owner Child Day Care Services ### "Bad to start, and even worse to finish. 2024 review." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 1, 2024 We signed up with PaySimple as a new business in 2024 based on the recommendation of someone who used them years ago. At some point they were acquired by Private Equity and it seems their business model has changed quite a bit. We established them as our payment processor before we had customers, and right away noticed fees from them, and three vendors that were affiliated with them started sending us fees as well. We replied to those notices asking for line items, invoice, something associated with the fees to understand how to categorize and/or appropriateness. After four (4) unanswered emails over the month, we put a charge dispute in with the bank and immediately received notice that our service was disabled. We received no reply to our questions about that notice, so we sent a request to cancel the service. Within hours of our request to cancel service, PaySimple withdrew $79.95 from our account that was meant to receive customer payments. So it's clear they were receiving the messages. We also started receiving requests for payment from their vendor/partner (it's unclear) named PaySafe who threatened to send us to collections despite acknowledging that we've received no services from them. At least they reply to emails. At this point, we've sent multiple unanswered notices asking about fees, formally cancelling the service, and still we've never received an invoice, only continual withdrawals from a bank account until we closed it. Sadly, this is the state of affairs when larger companies acquire a bunch of smaller ones and bundle them together with services as a way to charge multiple fees from multiple vendors. I'm sure the customer service department was eliminated all together and my emails are sitting in an unread Inbox along with many others. Please note that the positive reviews on here are several years old, when they were probably under other ownership. Pros Their name is catchy, but a misnomer. The "Simple" is probably a holdover since before they were bought. Cons The biggest issue is their customer service. It's complete unresponsive to emails, there are no chat options, and the phone tree is...well, a phone tree. As others have mentioned, the pricing is higher than similar services, and not transparent. The fees include a $79 cancellation fee if you don't like their services, a monthly fee whether or not you have any transactions, and these are on top of the fees for each payment they process. Also, PaySimple seems to just be a group of vendors. You will receive fees and notices from vendors that do not share their name without understanding that they are part of the group. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reasons for choosing PaySimple I wanted to support a small, local business instead of a large corporation. Unfortunately they were bought by private equity and eliminated their customer service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Process associate Outsourcing/Offshoring ### "PaySimple made my life simple." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 5, 2024 Pros As a user, I appreciate PaySimple's user-friendly interface and seamless payment processing capabilities. It simplifies invoicing, recurring billing, and online payments, which has streamlined my business operations significantly. The robust reporting features provide clear insights into revenue trends and customer payments, enhancing financial management. However, occasional customer support delays can be a drawback. Overall, PaySimple is a reliable tool for managing payments efficiently. Cons Least? Everything i liked in this , this is amazing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PC Praveen C. President Computer Software ### "Worst Customer Support" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 February 26, 2024 Pros Portal used to work fine all these years except for few bad instances in the past Cons Customer Service is deteriorating day by day. I have been using the product for over 15 years now and it's hard to connect to Customer Representative and if we open a ticket, they take 4-5 days to reply and without proper resolution. Also, I see them rude these days. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Estelle E. Responsable de vente Apparel & Fashion ### "Bon moyen de paiement " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 19, 2023 Pros PaySimple est un logiciel au top qui facilite les transactions rapides entre entreprises et les clients. Cons la plateforme est bien conçue et je l’apprécie énormément mais juste que les paiements clients sont parfois limités. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Arnold K. Développeur logiciel Information Technology and Services ### "Une solution simple et pratique pour les transactions en ligne" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 August 19, 2023 Pros J'apprécie beaucoup les aspects suivants:- La simplicité d'utilisation: il suffit de scanner un QR code ou de taper un numéro de téléphone pour envoyer de l'argent à quelqu'un.- La sécurité: les transactions sont cryptées et protégées par un code PIN ou une reconnaissance faciale.- Les avantages: on peut bénéficier de réductions, de cashback ou de points fidélité chez les partenaires de paysimple. Cons \- Le service client est souvent injoignable ou peu réactif.- Le site web bug souvent et est parfois lent, ce qui rend la navigation difficile.- Les frais de transaction sont élevés par rapport à la concurrence.- Les options de personnalisation sont limitées et pas très intuitives. Switched from [Paystand](https://www.capterra.com/p/131733/PayStand/) [ClearGage](https://www.capterra.com/p/186206/ClearGage-Suite/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Responsable de operaciones Environmental Services ### "Plataforma segura y práctica de pagos online" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 18, 2023 Pros Es muy fácil de manejar y nos da una gran seguridad. No hemos tenido problemas con ella y ha estado funcionando perfectamente. Cons Algunas funciones que ofrece ya las teníamos con otros programas, con lo que no los hemos llegado a usar. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Joseph M. Senior Engineer Civil Engineering ### "Agrxis Review on PaySimple" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2023 I have had a wonderful overall PaySimple experience. I need a payment system that is both dependable and effective for my business, and PaySimple meets both requirements. I find it simple to create and manage invoices, handle online payments, and keep track of transactions thanks to the platform's user-friendly design. The detailed reporting and analytics tools offer insightful data on the financial health of my company. Additionally, knowing that PaySimple is committed to data security gives me confidence that my customers' private information is well-protected. Every time I've had a query or required help, the customer support staff has been accommodating and supportive. My billing and payment procedures have been significantly simplified using PaySimple, saving me time and effort. I heartily endorse PaySimple to any company searching for a complete payment system that integrates convenience, security, and reliability. Pros I adore PaySimple for their all-inclusive payment solution, which has completely changed how my firm operates. The seamless integration of payment processing, online invoicing, and reporting is one of the unique aspects I like most. I can accept a variety of payment options, such as credit cards and electronic payments, with PaySimple, making it convenient for my consumers and increasing my revenue streams. I am able to keep up a polished and effective billing process because to the platform's user-friendly design, which makes it simple to create and send professional invoices. Furthermore, PaySimple's extensive reporting and analytics tools give me important insights into the financial status of my company, empowering me to decide wisely and improve my operations. Cons Even though my whole experience with PaySimple has been great, the pricing structure would be the thing I dislike the least. I discovered that PaySimple's pricing plans can be a little on the expensive side compared to some other providers of payment solution because I am always mindful of minimizing my spending as a small business owner. Although the platform has great features and functionality, the price may be an issue for companies with tight budgets. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK John K. Manager Logistics and Supply Chain ### "Benefits of using paysimple" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2023 Pros It's one of the modern ways of making payments to the employee Cons It may have system failure due to inadequate internet faciliting to late payments Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/146664/PaySimple/reviews/) Popular comparisons [PayPal vs PaySimple](https://www.capterra.com/compare/146664-207944/PaySimple-vs-PayPal)[Venmo vs PaySimple](https://www.capterra.com/compare/146664-222572/PaySimple-vs-Venmo-)[Stripe vs PaySimple](https://www.capterra.com/compare/123889-146664/Stripe-vs-PaySimple) [QuickBooks Online vs PaySimple](https://www.capterra.com/compare/146664-190778/PaySimple-vs-QuickBooks-Online)[NetSuite vs PaySimple](https://www.capterra.com/compare/135757-146664/NetSuite-vs-PaySimple)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)