# Airtable Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Airtable the right Product Roadmap solution for you? Explore 2228 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146652/Airtable/reviews

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Airtable

4.6 (2228)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 31st, 2026

# Reviews of Airtable

Ease of use

4.4

Customer Service

4.4

## Pros and Cons in Reviews

Comprehensive organizational capabilities

99% positive reviews out of 148

Most reviewers describe organization as highly effective for managing tasks, content, inventory, and collaborative workflows.

Zainab S

Head of Operations, 2 - 10 employees.

"It has made order management so seamless for easy for my teamm less clutter and so many features that has helped the business."

Basic form customization challenges

41% negative reviews out of 180

Some reviewers indicate form options lack advanced formatting, validation, and ease of use for complex data entry needs.

Extensive customization options

95% positive reviews out of 131

Most reviewers find customization allows tailoring fields, views, and workflows to fit specific requirements and projects.

Chris M

Program Director , 11 - 50 employees.

"The customization options are endless, and we've created the perfect interface for every project."

Mobile app functionality gaps

45% negative reviews out of 101

Some users report mobile and desktop versions lack parity, with reduced features, usability, and reliability on mobile devices.

Ryan H

Social Media Manager, 51 - 200 employees.

"Compared to using a computer, checking something quickly on my phone can be a little painful sometimes."

Versatile project management platform

97% positive reviews out of 101

Most reviewers indicate flexibility enables adapting Airtable to diverse business needs, workflows, and user preferences.

Scalability and feature restrictions

64% negative reviews out of 90

Most reviewers report limitations hinder large datasets, advanced features, and cost-effectiveness for growing or complex projects.

Tichaona R

Chief information officer, 2 - 10 employees.

"Scalability: Airtable has some limits on the number of records, fields, views, and attachments per base, which can affect the performance and functionality of large and complex projects."

## Showing most helpful reviews

Showing 1-25 of 2228 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Dana K.  
Broker  
Real Estate  
Used the software for: 2+ years

### "The one program that I can't live without"

April 9, 2026

5.0

Overall it is one of the few programs that I tend to "nerd out" over. I am always thinking "this would be better in " when I am in a spreadsheet or another database. I have created Bases that run my business, create invoices, track my continuing education credits, budget, CRM's, organize my home, etc. If it can go in a spreadsheet, it can become so much more in an Airtable Base. It is the one piece of software that I don't even think twice about renewing. And now that they have integrated AI into its capabilities, I'm even more excited to try using it for other projects.

Pros

I love the flexibility of . You can design the relational database of your dreams with no programming skills necessary. It's easy to use and has terrific automations that can increase the power of your data.

Cons

There isn't much that I don't like. The one small thing that I can think of is that when you are adding records in a table view, it would be nice if hitting Enter would automatically start a new record instead of giving the popup saying to press Shift-Enter. It especially should not erase the record if you hit Enter a second time.

Switched from

[monday.com](https://www.capterra.com/p/147657/monday-com/)

was far more flexible and customizable than Monday. It was also more intuitive for me to use.

Review Source

Cristiano F.  
Consultant  
Marketing and Advertising  
Used the software for: 1-2 years

### "Beautiful, Flexible UI Held Back by Limited Schema Export"

April 14, 2026

5.0

Overall, my experience with has been very positive, and it has become one of my favorite tools to work in every day. It hits a great balance between spreadsheet simplicity and database power, with a UI that makes complex data feel approachable and lets me build useful tools for my team without heavy development work.

Pros

What I like most about is the user experience: the interface feels modern, clean, and very visual, so it’s easy to understand even for non‑technical users. I love how you can switch between different views (grid, calendar, gallery, kanban) and build simple interfaces on top of your data, which makes everyday work feel smooth and actually enjoyable.

Cons

The main disappointment for me is that focuses on exporting and importing data, but not really on exporting or importing the structure of a base. There’s no simple, native way to move a full schema (tables, fields, relationships) between workspaces or to back it up, so you often end up recreating the structure by hand or relying on scripts and workarounds.

Review Source

VR

Verified Reviewer  
Marketing  
Retail  
Used the software for: 1-2 years

### "Terrible account management and hidden charges - do not use"

July 30, 2025

1.0

Absolutely horrible - there is no amount of good tech that is worth dealing with this horrible account management. They do not care about customer service or their clients whatsoever.

Pros

The overall functionality of the tool achieves what we need it to do and the senior leadership likes the dashboard functionality

Cons

Horrific customer service. The worst I have ever seen. Tech team is only available via email and there is a clear language barrier causing issues in communicating programs and finding solutions. Account management is abhorrent. They are not proactive and actual blame the client for their lack of skilled account managers. When issues are escalated to senior leadership you are met with blame and rudeness. Financial processes are a mess. Late invoicing, demanding immediate payment. There is no functionality in place that prevents you from going over seats/licenses and this is by design - it allows to continually hit you with overage fees.

Review Source

AB

Andy B.  
Marketing Consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "A Very Powerful Tool with Many Applications"

February 25, 2026

5.0

Overall I'm very satisfied with . My team and I all use it on a daily basis. It allows us to integrate all of our types of data and functions into one place, making it much more powerful. We also integrate Airtable with Zapier, Documint, and other platforms when needed.

Pros

We use for a huge variety of functions, like data management, project management, content management, CRM, and more. Airtable is extremely customizable.

Cons

I don't have many cons. Occasionally we bump into an advanced function that we would like to achieve that doesn't support. That said, there are usually ways to work around it and they are continually adding new features.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

We used a variety of tools, none of which were easy to customize for our specific needs. allowed us to unite everything on one platform and create powerful applications without extensive coding knowledge.

Review Source

RS

Rex S.  
Quality Assurance  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "Thanks to you Airtable! "

April 6, 2026

5.0

This is amazing tool especially in task management because it provides an easy to use which is why I loved most of using this tool it really helped me in my everyday task.

Pros

I love using because of the task management that the tools has. All files are being stored in a safest way possible and also the email notifications does his work which is why I used it frequently.

Cons

I think what I didn't like about is that the tools will sometimes doesn't work due to technical issues and I think it is understandble on their end.

Review Source

KS

Keith S.  
Co-Founder and Chief Executive Officer  
Computer Software  
Used the software for: 1-2 years

### "We use Airtable frequently"

April 22, 2026

5.0

This has prevented our team from losing links in everyone’s messy inbox. Although, there may be better ways to design the interface and feel at times like it is a little cumbersome, this program does bring some semblance of order to our chaotic processes.

Pros

I enjoyed the switch to be able to flip back and forth between grid view and gallery view on the swap button, so my older guys could see how they would go with it in a practice setting. I was impressed with how well the AI tool build off of my initial prompt and created a proper starting point for me, it also looked fairly good.

Cons

The mobile app next to it is slow when many records are there in the loading. Automation Scripting, too many technical terms things normal people could never learn for themselves.

Review Source

Dan J.  
Digital Designer  
Management Consulting  
Used the software for: 6-12 months

### "Fun to use, pretty to look at, functional and feature-rich tool"

March 19, 2026

5.0

makes managing data pretty and functional in ways simple spreadsheets simply cannot. With their multiple views, integrated data, and smart capabilities (not to mention the AI features!), it's a solid tool worth playing with.

Pros

I love the way the views of data are customizable to serve the specific needs you have at the time. Different teams required different components of the same dataset to be visible while accessing, and made it easy to create filtered views for each.

Cons

For those less tech-savvy, felt a little complex (rightfully so). It can do a lot and requires proper thought and planning for long-term use and configuration.

Review Source

CR

Carlie R.  
Owner  
Arts and Crafts  
Used the software for: 1-2 years

### "Airtable is my go to. Would highly recommend!"

March 10, 2026

5.0

Pros

Airtables interface was very user friendly. Had no real issues. Customer service was helpful. Would recommend

Cons

There were some bugs and glitches. I found that the technical support team was helpful with that but the problems persisted

Review Source

FJ

Francesca J.  
Manager  
Music  
Used the software for: 1-2 years

### "Helpful for Keeping Things Organized"

March 16, 2026

4.0

Overall, my experience with has been positive. It’s a great tool for organizing and tracking information, and the flexibility makes it useful for a wide range of tasks. Once you get familiar with how it works, it becomes a really helpful way to keep things structured and easy to manage.

Pros

What I like most about is how flexible and easy it is to organize information. It works like a spreadsheet but has the structure of a database, which makes it simple to track and manage different types of data in one place. I also like how customizable it is—you can create views, filters, and layouts that make the information easier to understand and work with.

Cons

What I like least about is that some of the more advanced features can take time to learn. While the basics are easy to use, setting up more complex workflows or automations can feel a bit confusing at first. It can take some trial and error to fully understand how to use all of the features effectively.

Review Source

VR

Verified Reviewer  
Ceo  
Writing and Editing  
Used the software for: Less than 6 months

### "Good automation program "

April 17, 2026

4.0

To begin with no experience is a challenge. Customer service is great. Very helpful kind and courteous

Pros

has great potential for workflow automation. For monthly plan its worth it if use all the time.

Cons

I had issues figuring everything out. Then read up on how to use it. Which helped. I like the options it has tho

Review Source

AS

Aryan S.  
Project Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Game Changer"

January 31, 2025

5.0

Overall, it helped us automate a lot of our processes and work with large spreadsheets without the complications of Excel. Definitely recommended if you're looking for a low-code app to solve basic business needs.

Pros

Intuitive and user-friendly interface. It has powerful database capabilities with spreadsheet simplicity that is highly customizable with automations and integrations. The real-time collaboration and seamless team workflow allows it to scale with business needs. It was truly a game changer for my Small business.

Cons

Advanced features require higher tier plans that I was not aware of originally. Also, some integrations need third-party tolls like Zapier to fully unlock the power of .

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Wrike](https://www.capterra.com/p/76113/Wrike/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Airtable

More suited for working with large datasets. Automations are more versatile to work with.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

To automate processes and work with larger sets of data with ease.

Review Source

NJ

Nis J.  
Owner  
Retail  
Used the software for: 2+ years

### "Airtable - More User Friendly Than Excel"

March 4, 2025

4.0

Overall, it's been a great experience. My favorite aspect is you can embed a file such as an image file in one of the "cells"

Pros

It's like an enhanced version of excel, but much more intuitive and not relying on formulas.

Cons

The nomenclature can sometimes be confusing.

Alternatives considered

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Reason for choosing Airtable

It fits my budget, business needs, and ease of use.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

I still use Excel, but just for personal things. When it comes to managing a business, I like more with its features and user friendly interface.

Review Source

CL

Carissa L.  
Marketing and sales manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Great for project organization, and connecting teams!"

June 9, 2025

4.0

My boss wanted us to use something that could connect our team and get us better on track with our projects that was how we found air table. Overall, I think it is a good product with a lot of capabilities. It did take a bit of time for everyone on our team to learn how to use it.

Pros

This is a great project management tool and great for connecting teams. This really helped us get our products project set up in an organized manner.

Cons

I thought there was quite a bit of a learning curve and it was harder for some of our team members to get going than others and I think there is still quite a bit that we haven’t learned yet

Alternatives considered

[Notion](https://www.capterra.com/p/186596/Notion/)

Reason for choosing Airtable

We felt air table was more specific to project management, and that was what we were looking for

Switched from

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)

We thought that Smartsheet was more like an Excel program and not enough of a project management tool and that was why we chose to go with instead

Review Source

SW

Stephen W.  
Computer Aided Design Engineer  
Printing  
Used the software for: 2+ years

### "Comprehensive PM/TM and Project Collaboration Software "

October 4, 2025

5.0

Collaborating on projects help save time by allowing remote teams in my organization to work together from anywhere.

Pros

automates over 85% of manual business processes ranging from project management, task management and content marketing - this is the best thing that I like most so far.

Cons

Ever since I started using to plan, track and manage projects, I have never come across an issue that lasted for over 24 hours unresolved.

Review Source

MB

Martha B.  
Brand Partnerships Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Airtable is the Real PM & TM G.O.A.T"

September 13, 2025

5.0

is a robust tool that I have had a remarkable experience with for nearly six years now. It is my go-to solution for TM, PM and marketing planning.

Pros

As BPM, I must oversee the future of my organization by acquiring as many partners as the work can give. I like that offers marketing planning tools that aid in my day-to-day activities. In addition, Airtable manage task and projects through automation of manual workflow.

Cons

I am fully contented with the features that I access via since they accomplish my needs without any pressure.

Review Source

CO

Charles O.  
National Treasurer  
Hospital & Health Care  
Used the software for: 2+ years

### "Airtable Review by Optometrist "

July 23, 2025

5.0

Real-time collaboration on projects is one of the best aspects of using . Automating repetitive tasks is another benefits that I realize.

Pros

facilitates all the features that allows me to track, plan and organize optometric projects automatically across my two current organizations.

Cons

Ever since 2021 when I started using , I have never come across daunting aspects and I use it on a daily basis.

Review Source

IS

Ignacio S.  
Real Estate Agent  
Real Estate  
Used the software for: 2+ years

### "Versatile database for property and client management."

October 13, 2025

5.0

Listings, client data, and follow-ups were kept at the forefront and up-to-date, project collaboration was improved with clear deadlines, and agents were able to rapidly re-prioritize and transfer, losing fewer opportunities and gaining greater client satisfaction.

Pros

Spreadsheet-like workspace keeps listings, contacts, deals, and follow-ups organized with detailed calendar and kanban views; real-time collaboration allows agents and assistants to see tasks, deals, and updates across unrelated properties and partner teams.

Cons

Advanced relational and reporting capabilities need precise configuration, and multi-user, high-volume implementations can bog down at scale or require additional permission management for secure deal tracking.

Review Source

MS

Mercedes S.  
social operations  
Hospitality  
Used the software for: 2+ years

### "Airtable for Social"

February 8, 2026

5.0

Pros

Ease of use, project management, project collaboration, tracking, and artifact handling. Building robust editorial calendars, content tracking, and publishing.

Cons

Onboarding teams and getting them used to using a new tool. Folks breaking filters, coding, and views.

Review Source

RG

Rob G.  
Ceo  
Wholesale  
Used the software for: 1-2 years

### "Great choice "

January 18, 2026

5.0

Pros

Very fast implementation time to existing workflows. Zero training needed, intuitive and easy for staff to use out of the gate

Cons

Would love to see more templates of example use cases. Im sure it's more powerful than were even using today.

Review Source

David V.  
Lead Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Powerful, Flexible, but Not a Good Fit For Our Team"

January 26, 2026

4.0

We were impressed and had expectations for streamlining a lot of our workflows, but ended up using Accelo. has a lot of flexibility, but for a smaller team like ours, it just didn't fit our use case.

Pros

I was impressed most with 's database. The ability to create custom views and link assets across multiple tables is something our team uses constantly for project management.

Cons

For about half our team, the learning curve was just too steep and ultimately led us to use other project management tools. We ended up with a few team members working longer to maintain our setup which only cost more time vs. efficiency.

Review Source

PA

Patrice A.  
Assistant  
Design  
Used the software for: 6-12 months

### "It’s a simpler"

September 16, 2025

5.0

Pros

has become one of the main powerhouses of our organization. It is more simple than Excel when it comes to organize, track and connect every moving piece of operations.

Cons

The start was a bit complicated and confusing, but when I begin to explore it I understood the potential of . So my only complaint will be the handling at beginning.

Review Source

Babatunde O.  
SEO Marketer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Airtable is great for data"

April 26, 2025

5.0

Highly effective and functional spreadsheet tool for managing large data. It integrates seamlessly with our HR app and we got it up and running without issues.

Pros

Great UI ,helps us collaborate with useful spreadsheets database and integrates with apps and tools for small businesses.

Cons

is both pricey and complex to set up. Formating and data transfomation across teams also makes Airtable less effective.

Review Source

AS

Andrew S.  
Lawyer  
Computer Software  
Used the software for: Less than 6 months

### "Airtable made me shine in my legal team"

November 8, 2024

5.0

I am very satisfied, and the page I worked on with the help of gave me a lot of praise from my colleges. I presume this is because my colleagues where not familiar with Airtable (they thought it was only for finance managers) and I deployed it in a new way. I made a page with a couple subpages, where my colleagues can find monthly posts with short summaries of legal news about AI. For instance, what new EU legislation was passed, how AI affects company policies, etc. Even more, my team is planning to start more projects in Airtable:)

Pros

Firstly, the fact that you can deploy your creativity and the tools provided by allow you to. Honestly, I can't compare it to other products simply because I don't know any analogs. Google tables or Microsoft excel are far more boring to work with, and most importantly, don't give you the fictionality to be as creative as you want. By being creative I mean making tables that look aesthetically pleasing (not boring like excel), nicely design interfaces of your page, link different parts of one page to another one. Secondly, the way you can collaborate with you team is on another level compared to Airtables' rivals. Another advantage is the fact that you have two different interfaces. One that is published to everybody, and the other that is open only to you. I find this very useful.

Cons

Probably the fact that the website lags sometimes. This is especially visible when I switch between pages of my published base. It takes a second-two to load the page (my internet is super fast and my Mac is brand new so that's not the reason). Also, the guide that displays templates is not very useful if you don't intend to make a page about finance, hiring or managing teams. I made a page about laws governing the use of AI, but I ended up using a template for hiring people, which is a totally different topic, as I didn't have another option. Would be cool if the company broadened the topics of the templates and had some touching the topics of: blog posting, reviewing legislation, posting news.

Review Source

SF

Syed F.  
Software Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "I use it for hosting data for my backend."

February 13, 2025

5.0

has completely changed my approach to data organization. I used it to get organized for planning a large-scale event and have vendors, budgets, timelines all tracked in one place. It’s also been a godsend for helping me keep track of freelance projects, with invoices, client feedback and everything else in one central hub.

Pros

I love that  has the flexibility of a spreadsheet with the power of a database. For instance, I used it to schedule a content calendar, connecting articles with deadlines, collaborators and status updates. Customizable views (grid, calendar, Kanban, etc.) allow you to visualize your data in multiple ways.

Cons

For inexperienced users in databases, they may find it more difficult to use, learning curve might be lengthy especially for links and integrations, and pricing can be high (some users find this suits luxury teams well)

Review Source

AB

Aimen B.  
Founder and Principal Consultant  
Computer Software  
Used the software for: Less than 6 months

### "Airtable is a Game-Changer for Modern Workflows"

July 29, 2025

5.0

I'm super satisfied. As a certified builder, I've used for all kinds of projects and it always helps me ship things fast. I'm probably a bit biased but it's honestly changed the way I build workflows.

Pros

is genuinely intuitive. I love how easy it is to customize everything. Being able to automate with n8n and now build truly powerful surfaces with Omni is a huge plus. The brand redesign looks fantastic and it's never been easier to add Airtable to your workflow.

Cons

Honestly, nothing major. If anything, it's almost too flexible, so if you're brand new you might want to start with templates or look up some guides to avoid feeling lost.

Review Source

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