# Airtable Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Airtable the right Product Roadmap solution for you? Explore 2227 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146652/Airtable/reviews

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Airtable

4.6 (2227)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 31st, 2026

# Reviews of Airtable

Ease of use

4.4

Customer Service

4.4

## Pros and Cons in Reviews

Dana K

BrokerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years.

“I have created Bases that run my business, create invoices, track my continuing education credits, budget, CRM's, organize my home, etc. If it can go in a spreadsheet, it can become so much more in an Airtable Base.“

April 9, 2026

Cristiano F

ConsultantMarketing and Advertising, Self-employedUsed the software for: 1-2 years.

“There’s no simple, native way to move a full schema (tables, fields, relationships) between workspaces or to back it up, so you often end up recreating the structure by hand or relying on scripts and workarounds.“

April 14, 2026

Cristiano F

ConsultantMarketing and Advertising, Self-employedUsed the software for: 1-2 years.

“I love how you can switch between different views (grid, calendar, gallery, kanban) and build simple interfaces on top of your data, which makes everyday work feel smooth and actually enjoyable.“

April 14, 2026

JE

Jeffrey E

Software DeveloperComputer Software, 11 - 50 employeesUsed the software for: 1-2 years.

“There seems to be an ease in over engineering the entire system and subsequently no one will know how to use the system as we’ve created it to be too complex due to the excessive amount of fields.“

December 2, 2025

Phil Y

Associate Director, EvaluationNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years.

“The fact that it can be used as a no- or low-code tool makes it easily adoptable. And, with the right architecture, automations, and even scripts, it can become a powerful collaboration and project management platform.“

January 20, 2026

CI

Chimdira I

Legal operations AssociateLegal Services, 201 - 500 employeesUsed the software for: 1-2 years.

“It has glitches alot, sometimes there are bugs that go unfixed for a while which can be confusing for me that relies on its data to gauge my performance“

July 14, 2025

FJ

Francesca J

ManagerMusic, 11 - 50 employeesUsed the software for: 1-2 years.

“It works like a spreadsheet but has the structure of a database, which makes it simple to track and manage different types of data in one place.“

March 16, 2026

David V

Lead DeveloperInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“Airtable has a lot of flexibility, but for a smaller team like ours, it just didn't fit our use case.“

January 26, 2026

## Showing most helpful reviews

Showing 1-25 of 2227 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Dana K.  
Broker  
Real Estate  
Used the software for: 2+ years

### "The one program that I can't live without"

April 9, 2026

5.0

Overall it is one of the few programs that I tend to "nerd out" over. I am always thinking "this would be better in Airtable" when I am in a spreadsheet or another database. I have created Bases that run my business, create invoices, track my continuing education credits, budget, CRM's, organize my home, etc. If it can go in a spreadsheet, it can become so much more in an Airtable Base. It is the one piece of software that I don't even think twice about renewing. And now that they have integrated AI into its capabilities, I'm even more excited to try using it for other projects.

Pros

I love the flexibility of Airtable. You can design the relational database of your dreams with no programming skills necessary. It's easy to use and has terrific automations that can increase the power of your data.

Cons

There isn't much that I don't like. The one small thing that I can think of is that when you are adding records in a table view, it would be nice if hitting Enter would automatically start a new record instead of giving the popup saying to press Shift-Enter. It especially should not erase the record if you hit Enter a second time.

Switched from

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Airtable was far more flexible and customizable than Monday. It was also more intuitive for me to use.

Review Source

AB

Andy B.  
Marketing Consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "A Very Powerful Tool with Many Applications"

February 25, 2026

5.0

Overall I'm very satisfied with Airtable. My team and I all use it on a daily basis. It allows us to integrate all of our types of data and functions into one place, making it much more powerful. We also integrate Airtable with Zapier, Documint, and other platforms when needed.

Pros

We use Airtable for a huge variety of functions, like data management, project management, content management, CRM, and more. Airtable is extremely customizable.

Cons

I don't have many cons. Occasionally we bump into an advanced function that we would like to achieve that Airtable doesn't support. That said, there are usually ways to work around it and they are continually adding new features.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

We used a variety of tools, none of which were easy to customize for our specific needs. Airtable allowed us to unite everything on one platform and create powerful applications without extensive coding knowledge.

Review Source

VR

Verified Reviewer  
Marketing  
Retail  
Used the software for: 1-2 years

### "Terrible account management and hidden charges - do not use"

July 30, 2025

1.0

Absolutely horrible - there is no amount of good tech that is worth dealing with this horrible account management. They do not care about customer service or their clients whatsoever.

Pros

The overall functionality of the tool achieves what we need it to do and the senior leadership likes the dashboard functionality

Cons

Horrific customer service. The worst I have ever seen. Tech team is only available via email and there is a clear language barrier causing issues in communicating programs and finding solutions. Account management is abhorrent. They are not proactive and actual blame the client for their lack of skilled account managers. When issues are escalated to senior leadership you are met with blame and rudeness. Financial processes are a mess. Late invoicing, demanding immediate payment. There is no functionality in place that prevents you from going over seats/licenses and this is by design - it allows Airtable to continually hit you with overage fees.

Review Source

Cristiano F.  
Consultant  
Marketing and Advertising  
Used the software for: 1-2 years

### "Beautiful, Flexible UI Held Back by Limited Schema Export"

April 14, 2026

5.0

Overall, my experience with Airtable has been very positive, and it has become one of my favorite tools to work in every day. It hits a great balance between spreadsheet simplicity and database power, with a UI that makes complex data feel approachable and lets me build useful tools for my team without heavy development work.

Pros

What I like most about Airtable is the user experience: the interface feels modern, clean, and very visual, so it’s easy to understand even for non‑technical users. I love how you can switch between different views (grid, calendar, gallery, kanban) and build simple interfaces on top of your data, which makes everyday work feel smooth and actually enjoyable.

Cons

The main disappointment for me is that Airtable focuses on exporting and importing data, but not really on exporting or importing the structure of a base. There’s no simple, native way to move a full schema (tables, fields, relationships) between workspaces or to back it up, so you often end up recreating the structure by hand or relying on scripts and workarounds.

Review Source

RS

Rex S.  
Quality Assurance  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "Thanks to you Airtable! "

April 6, 2026

5.0

This is amazing tool especially in task management because it provides an easy to use which is why I loved most of using this tool it really helped me in my everyday task.

Pros

I love using Airtable because of the task management that the tools has. All files are being stored in a safest way possible and also the email notifications does his work which is why I used it frequently.

Cons

I think what I didn't like about Airtable is that the tools will sometimes doesn't work due to technical issues and I think it is understandble on their end.

Review Source

KS

Keith S.  
Co-Founder and Chief Executive Officer  
Computer Software  
Used the software for: 1-2 years

### "We use Airtable frequently"

April 22, 2026

5.0

This has prevented our team from losing links in everyone’s messy inbox. Although, there may be better ways to design the interface and feel at times like it is a little cumbersome, this program does bring some semblance of order to our chaotic processes.

Pros

I enjoyed the switch to be able to flip back and forth between grid view and gallery view on the swap button, so my older guys could see how they would go with it in a practice setting. I was impressed with how well the AI tool build off of my initial prompt and created a proper starting point for me, it also looked fairly good.

Cons

The mobile app next to it is slow when many records are there in the loading. Automation Scripting, too many technical terms things normal people could never learn for themselves.

Review Source

Dan J.  
Digital Designer  
Management Consulting  
Used the software for: 6-12 months

### "Fun to use, pretty to look at, functional and feature-rich tool"

March 19, 2026

5.0

Airtable makes managing data pretty and functional in ways simple spreadsheets simply cannot. With their multiple views, integrated data, and smart capabilities (not to mention the AI features!), it's a solid tool worth playing with.

Pros

I love the way the views of data are customizable to serve the specific needs you have at the time. Different teams required different components of the same dataset to be visible while accessing, and Airtable made it easy to create filtered views for each.

Cons

For those less tech-savvy, Airtable felt a little complex (rightfully so). It can do a lot and requires proper thought and planning for long-term use and configuration.

Review Source

KG

Katherine G.  
Development Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Highly customizable management software with a learning curve "

March 6, 2026

4.0

Pros

Airtable is incredibly customizable. It can be used for a variety of tasks, from project management, contact libraries, inventory tracking, grant-tracking, to-do lists, comms planning, etc. It is really a jack-of-all-trades product.

Cons

There is a steep user-curve with Airtable. The more tech-savvy members of my team love it, but others have disliked it, even just navigating an already-created Airtable. You have to set aside dedicated time to bring people on board to use Airtable, even as viewers. Some people may find it too complicated to learn to create their own tables.

Review Source

VR

Verified Reviewer  
Director of Sales and Marketing  
Internet  
Used the software for: 1-2 years

### "Easy to Integrate- Powerful on the Backend"

March 1, 2026

5.0

Pros

Airtable is highly integratable and allows our team to enhance our product for our users. They don't see Airtable but it's doing a ton of things in the background- making it easier for our developers and users.

Cons

I don't have any negative feedback to share at this moment. Everything has been really great and the integration was easy.

Review Source

VR

Verified Reviewer  
Ceo  
Writing and Editing  
Used the software for: Less than 6 months

### "Good automation program "

April 17, 2026

4.0

To begin with no experience is a challenge. Customer service is great. Very helpful kind and courteous

Pros

Airtable has great potential for workflow automation. For monthly plan its worth it if use all the time.

Cons

I had issues figuring everything out. Then read up on how to use it. Which helped. I like the options it has tho

Review Source

DJ

Dhruv J.  
CMO  
Education Management  
Used the software for: 2+ years

### "Airtable - the simplicity of a spreadsheet with the structured capabilities of a database"

December 19, 2024

5.0

overall airtable helped our business grow exponentially not just because of its applications but it gave us the perspective about what database can do for a business and how simple it can be if we keep that way. we used it for our app database as well, and it just worked fine bit slow but good for beta version.

Pros

What I love most: The intuitive interface makes it easy to customize views (grid, calendar, kanban, form) and build relationships between different tables. The automation features are a game-changer, saving me countless hours on repetitive tasks. Who would benefit: Anyone looking for a more dynamic and collaborative way to manage data. It's perfect for teams of all sizes and across various industries.

Cons

One of the least best things about Airtable is its pricing. While there is a free plan, it has limitations on the number of records and storage space. The paid plans can become expensive, especially for larger teams or those with extensive data needs. AI plans are also overpriced.

Alternatives considered

[AppSheet](https://www.capterra.com/p/149367/AppSheet/)[Zoho Analytics](https://www.capterra.com/p/129749/Zoho-Analytics/)

Reason for choosing Airtable

because of the platforms simplicity and large community network which is very open, can be taught easily, data sharing is very simple.

Review Source

AS

Aryan S.  
Project Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Game Changer"

January 31, 2025

5.0

Overall, it helped us automate a lot of our processes and work with large spreadsheets without the complications of Excel. Definitely recommended if you're looking for a low-code app to solve basic business needs.

Pros

Intuitive and user-friendly interface. It has powerful database capabilities with spreadsheet simplicity that is highly customizable with automations and integrations. The real-time collaboration and seamless team workflow allows it to scale with business needs. It was truly a game changer for my Small business.

Cons

Advanced features require higher tier plans that I was not aware of originally. Also, some integrations need third-party tolls like Zapier to fully unlock the power of Airtable.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Wrike](https://www.capterra.com/p/76113/Wrike/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Airtable

More suited for working with large datasets. Automations are more versatile to work with.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

To automate processes and work with larger sets of data with ease.

Review Source

KK

Kelvin K.  
Web Developer  
Design  
Used the software for: 2+ years

### "My Experience with Airtable"

March 12, 2025

5.0

Pros

Airtable allocates a comprehensive set of capabilities ranging from resource management, project collaboration, file sharing to project management in one central repository.

Cons

Ever since I implemented Airtable, I have never come across any drawbacks.

Switched from

[Planview AdaptiveWork](https://www.capterra.com/p/75768/Clarizen/)

Airtable has robust project portfolio management capabilities.

Review Source

NJ

Nis J.  
Owner  
Retail  
Used the software for: 2+ years

### "Airtable - More User Friendly Than Excel"

March 4, 2025

4.0

Overall, it's been a great experience. My favorite aspect is you can embed a file such as an image file in one of the "cells"

Pros

It's like an enhanced version of excel, but much more intuitive and not relying on formulas.

Cons

The nomenclature can sometimes be confusing.

Alternatives considered

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Reason for choosing Airtable

It fits my budget, business needs, and ease of use.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

I still use Excel, but just for personal things. When it comes to managing a business, I like Airtable more with its features and user friendly interface.

Review Source

SW

Stephen W.  
Computer Aided Design Engineer  
Printing  
Used the software for: 2+ years

### "Comprehensive PM/TM and Project Collaboration Software "

October 4, 2025

5.0

Collaborating on projects help save time by allowing remote teams in my organization to work together from anywhere.

Pros

Airtable automates over 85% of manual business processes ranging from project management, task management and content marketing - this is the best thing that I like most so far.

Cons

Ever since I started using Airtable to plan, track and manage projects, I have never come across an issue that lasted for over 24 hours unresolved.

Review Source

MB

Martha B.  
Brand Partnerships Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Airtable is the Real PM & TM G.O.A.T"

September 13, 2025

5.0

Airtable is a robust tool that I have had a remarkable experience with for nearly six years now. It is my go-to solution for TM, PM and marketing planning.

Pros

As BPM, I must oversee the future of my organization by acquiring as many partners as the work can give. I like that Airtable offers marketing planning tools that aid in my day-to-day activities. In addition, Airtable manage task and projects through automation of manual workflow.

Cons

I am fully contented with the features that I access via Airtable since they accomplish my needs without any pressure.

Review Source

CO

Charles O.  
National Treasurer  
Hospital & Health Care  
Used the software for: 2+ years

### "Airtable Review by Optometrist "

July 23, 2025

5.0

Real-time collaboration on projects is one of the best aspects of using Airtable. Automating repetitive tasks is another benefits that I realize.

Pros

Airtable facilitates all the features that allows me to track, plan and organize optometric projects automatically across my two current organizations.

Cons

Ever since 2021 when I started using Airtable, I have never come across daunting aspects and I use it on a daily basis.

Review Source

IS

Ignacio S.  
Real Estate Agent  
Real Estate  
Used the software for: 2+ years

### "Versatile database for property and client management."

October 13, 2025

5.0

Listings, client data, and follow-ups were kept at the forefront and up-to-date, project collaboration was improved with clear deadlines, and agents were able to rapidly re-prioritize and transfer, losing fewer opportunities and gaining greater client satisfaction.

Pros

Spreadsheet-like workspace keeps listings, contacts, deals, and follow-ups organized with detailed calendar and kanban views; real-time collaboration allows agents and assistants to see tasks, deals, and updates across unrelated properties and partner teams.

Cons

Advanced relational and reporting capabilities need precise configuration, and multi-user, high-volume implementations can bog down at scale or require additional permission management for secure deal tracking.

Review Source

MS

Mercedes S.  
social operations  
Hospitality  
Used the software for: 2+ years

### "Airtable for Social"

February 8, 2026

5.0

Pros

Ease of use, project management, project collaboration, tracking, and artifact handling. Building robust editorial calendars, content tracking, and publishing.

Cons

Onboarding teams and getting them used to using a new tool. Folks breaking filters, coding, and views.

Review Source

MO

Madeline O.  
Program Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Amazed with Airtable"

August 4, 2025

5.0

Pros

Airtable is so user-friendly and customizable. I am amazed what has been possible using the free version. I am so impressed. I used it as a CRM and it changed my business.

Cons

Onboarding others was a bit challenging because it was a new yet powerful product. It was not as collaborative as I needed.

Review Source

CR

Clara R.  
QA Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Flexible Project Tool for QA & Dev Teams"

September 29, 2025

5.0

It is great for team collaboration and project tracking, intuitive interface, though pricing and advanced reporting are considerations.

Pros

It is a flexible and visual tool for task and project management, in my QA team it boosts collaboration and helps teams stay organized efficiently.

Cons

Advanced features require paid plans, and reporting/diagram tools can feel limited for complex projects.

Review Source

BH

Bart H.  
Head of Content  
Internet  
Used the software for: 1-2 years

### "Powerful but getting tricky"

July 22, 2025

4.0

I think it’s fantastic, I’ve been using it for a while now and I keep learning new ways to automate stuff day by day.

Pros

I like that you can build your database from scratch, kinda like Excel but with more options to setup automations.

Cons

I do find it’s getting more and more complicated, like linking databases is harder now, and some things are just not that simple to use anymore.

Review Source

SM

Sannah M.  
Sales Administrator  
Architecture & Planning  
Used the software for: 2+ years

### "Fantastic, vital piece of software"

April 2, 2025

5.0

Airtable is a vital part of our business activity. We use airtable every minute of every day to record and view client data. We have integrated Airtable to various other software such as Xero in order to help us with invoicing too.

Pros

I like being able to track all our projects and plan our business activities on this software.

Cons

The views and forms can get complicated sometimes and require a lot of sifting/filtering in order to get the information you want.

Review Source

MV

Marian V.  
Community Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "I like Airtable"

May 2, 2025

5.0

I use Airtable because I work in marketing and is a super useful tool is you need to manage accounts.

Pros

This platform is super easy to use, you don't need much time to learn how to use it.

Cons

It is not the cheapest option, and also is hard to manage a lot of projects, but the pros are more than the cons.

Review Source

Abdulrahman M.  
Managing Director  
Retail  
Used the software for: 2+ years

### "Flexible and User-Friendly Project Management with Airtable"

October 19, 2024

5.0

My overall experience with Airtable has been great. It’s a highly flexible and intuitive tool that makes organizing data and managing projects simple and efficient. It’s especially useful for collaboration and creating customized workflows to fit specific needs

Pros

What I like most about Airtable is its flexibility and ease of use. It combines the power of a database with the simplicity of a spreadsheet, allowing for customized workflows, data organization, and collaboration. The interface is intuitive, making it easy to manage projects and track tasks efficiently.

Cons

The only downside to Airtable is that some advanced features require a paid plan, and it can get a bit complex when managing large datasets

Review Source

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