# Airtable Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Airtable the right Gantt Chart solution for you? Explore 2231 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146652/Airtable/reviews --- Airtable 4.6 (2231) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Airtable Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews Comprehensive organizational capabilities 99% positive reviews out of 148 Most reviewers indicate organization in Airtable simplifies managing diverse data, projects, and workflows collaboratively. Rebecca F Freelance Artist, 1 employee. "I mainly used it to organise my art inventory and as an art database and it is particularly easy to do this with limited tech knowledge." Limited form customization 41% negative reviews out of 180 Some reviewers indicate form options lack advanced formatting, conditional logic, and robust data validation for complex needs. Extensive customization options 95% positive reviews out of 131 Most reviewers find customization allows tailoring fields, views, and interfaces to fit specific business requirements. Chris M Program Director , 11 - 50 employees. "The customization options are endless, and we've created the perfect interface for every project." Mobile app lacks functionality 45% negative reviews out of 102 Some users comment mobile and desktop experiences differ, with mobile lacking features and reliability compared to desktop. Ryan H Social Media Manager, 51 - 200 employees. "Compared to using a computer, checking something quickly on my phone can be a little painful sometimes." Highly adaptable work management 97% positive reviews out of 102 Most reviewers describe flexibility as enabling adaptation to varied needs, supporting multiple use cases and workflows. Scalability and feature restrictions 64% negative reviews out of 90 Most reviewers report limitations with record counts, advanced features, and scalability, especially for larger projects. Tichaona R Chief information officer, 2 - 10 employees. "Scalability: Airtable has some limits on the number of records, fields, views, and attachments per base, which can affect the performance and functionality of large and complex projects." ## Showing most helpful reviews Showing 1-25 of 2231 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dana K. Broker Real Estate Used the software for: 2+ years ### "The one program that I can't live without" April 9, 2026 5.0 Overall it is one of the few programs that I tend to "nerd out" over. I am always thinking "this would be better in " when I am in a spreadsheet or another database. I have created Bases that run my business, create invoices, track my continuing education credits, budget, CRM's, organize my home, etc. If it can go in a spreadsheet, it can become so much more in an Airtable Base. It is the one piece of software that I don't even think twice about renewing. And now that they have integrated AI into its capabilities, I'm even more excited to try using it for other projects. Pros I love the flexibility of . You can design the relational database of your dreams with no programming skills necessary. It's easy to use and has terrific automations that can increase the power of your data. Cons There isn't much that I don't like. The one small thing that I can think of is that when you are adding records in a table view, it would be nice if hitting Enter would automatically start a new record instead of giving the popup saying to press Shift-Enter. It especially should not erase the record if you hit Enter a second time. Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) was far more flexible and customizable than Monday. It was also more intuitive for me to use. Review Source PB Philip B. Founder Marketing and Advertising Used the software for: 2+ years ### "Simple CRM perfect for small businesses" June 2, 2026 5.0 Seamless, I have used for 4+ years for my small online business. It connects well to my APIs like Typeform too. Pros Ease of use, setup simply in minutes. helps me manage email lists, campaigns, projects, and research. Cons It took a little time to get used to the interface, how different tables are linked together, but I quickly got the hang of it. Alternatives considered [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Reason for choosing Airtable felt like a more robust option to me. Review Source VR Verified Reviewer Marketing Retail Used the software for: 1-2 years ### "Terrible account management and hidden charges - do not use" July 30, 2025 1.0 Absolutely horrible - there is no amount of good tech that is worth dealing with this horrible account management. They do not care about customer service or their clients whatsoever. Pros The overall functionality of the tool achieves what we need it to do and the senior leadership likes the dashboard functionality Cons Horrific customer service. The worst I have ever seen. Tech team is only available via email and there is a clear language barrier causing issues in communicating programs and finding solutions. Account management is abhorrent. They are not proactive and actual blame the client for their lack of skilled account managers. When issues are escalated to senior leadership you are met with blame and rudeness. Financial processes are a mess. Late invoicing, demanding immediate payment. There is no functionality in place that prevents you from going over seats/licenses and this is by design - it allows to continually hit you with overage fees. Review Source AB Andy B. Marketing Consultant Marketing and Advertising Used the software for: 2+ years ### "A Very Powerful Tool with Many Applications" February 25, 2026 5.0 Overall I'm very satisfied with . My team and I all use it on a daily basis. It allows us to integrate all of our types of data and functions into one place, making it much more powerful. We also integrate Airtable with Zapier, Documint, and other platforms when needed. Pros We use for a huge variety of functions, like data management, project management, content management, CRM, and more. Airtable is extremely customizable. Cons I don't have many cons. Occasionally we bump into an advanced function that we would like to achieve that doesn't support. That said, there are usually ways to work around it and they are continually adding new features. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) We used a variety of tools, none of which were easy to customize for our specific needs. allowed us to unite everything on one platform and create powerful applications without extensive coding knowledge. Review Source CF Cassandra F. Operations Manager Non-Profit Organization Management Used the software for: 2+ years ### "Versatile and Powerful" May 28, 2026 5.0 Overall, I don't think my organization could properly function without a beefy, yet agile tool like . My boss asked me if our CRM could fully replace it and it was a clear "no" from me. Pros Our team uses to manage dues, track event registrations, and serve as the first stop for member management information. What makes it so valuable is the balance between flexibility and structure as it handles heaps of data while still being approachable for everyday users. I especially appreciate how customizable it is. We’ve been able to shape it around the way our organization actually works instead of forcing our processes into rigid software. It gives us visibility across multiple moving parts without feeling overly technical. Whatever project you're managing, I'm sure you could make Airtable work for you. Cons The biggest caution I’d give is that works best when users are properly trained. I jumped in assuming it functions like Excel or Google Sheets, without realizing how interconnected the data and fields really are. I paid the price by losing important data after I deleted info from one view not understanding it deletes it from every view in that sheet. Review Source Cristiano F. Consultant Marketing and Advertising Used the software for: 1-2 years ### "Beautiful, Flexible UI Held Back by Limited Schema Export" April 14, 2026 5.0 Overall, my experience with has been very positive, and it has become one of my favorite tools to work in every day. It hits a great balance between spreadsheet simplicity and database power, with a UI that makes complex data feel approachable and lets me build useful tools for my team without heavy development work. Pros What I like most about is the user experience: the interface feels modern, clean, and very visual, so it’s easy to understand even for non‑technical users. I love how you can switch between different views (grid, calendar, gallery, kanban) and build simple interfaces on top of your data, which makes everyday work feel smooth and actually enjoyable. Cons The main disappointment for me is that focuses on exporting and importing data, but not really on exporting or importing the structure of a base. There’s no simple, native way to move a full schema (tables, fields, relationships) between workspaces or to back it up, so you often end up recreating the structure by hand or relying on scripts and workarounds. Review Source RS Rex S. Quality Assurance Outsourcing/Offshoring Used the software for: 2+ years ### "Thanks to you Airtable! " April 6, 2026 5.0 This is amazing tool especially in task management because it provides an easy to use which is why I loved most of using this tool it really helped me in my everyday task. Pros I love using because of the task management that the tools has. All files are being stored in a safest way possible and also the email notifications does his work which is why I used it frequently. Cons I think what I didn't like about is that the tools will sometimes doesn't work due to technical issues and I think it is understandble on their end. Review Source VR Verified Reviewer Admin Accounting Used the software for: 6-12 months ### "Flexible and Powerful Tool for Organizing Work" May 9, 2026 5.0 My experience with has been very positive. It helped improve organization, collaboration, and visibility across projects in a simple and flexible way. Pros is very easy to use and combines the simplicity of spreadsheets with the power of a database. It’s great for organizing projects, tracking data, and collaborating with teams in real time. Cons Some advanced features can take a bit of time to learn, but the basics are very intuitive and easy to pick up. Review Source VR Verified Reviewer Ceo Writing and Editing Used the software for: Less than 6 months ### "Good automation program " April 17, 2026 4.0 To begin with no experience is a challenge. Customer service is great. Very helpful kind and courteous Pros has great potential for workflow automation. For monthly plan its worth it if use all the time. Cons I had issues figuring everything out. Then read up on how to use it. Which helped. I like the options it has tho Review Source VR Verified Reviewer CEO Computer Software Used the software for: Less than 6 months ### "Great platform." May 19, 2026 4.0 Pros It's pretty easy to use and get started. Actually, quite powerful as well. It's also very versatile. Cons It can be a little bit confusing and a little bit daunting to get started. Is it a spreadsheet? Is it a database? How do I work it? Review Source DJ Dhruv J. CMO Education Management Used the software for: 2+ years ### "Airtable - the simplicity of a spreadsheet with the structured capabilities of a database" December 19, 2024 5.0 overall helped our business grow exponentially not just because of its applications but it gave us the perspective about what database can do for a business and how simple it can be if we keep that way. we used it for our app database as well, and it just worked fine bit slow but good for beta version. Pros What I love most: The intuitive interface makes it easy to customize views (grid, calendar, kanban, form) and build relationships between different tables. The automation features are a game-changer, saving me countless hours on repetitive tasks. Who would benefit: Anyone looking for a more dynamic and collaborative way to manage data. It's perfect for teams of all sizes and across various industries. Cons One of the least best things about is its pricing. While there is a free plan, it has limitations on the number of records and storage space. The paid plans can become expensive, especially for larger teams or those with extensive data needs. AI plans are also overpriced. Alternatives considered [AppSheet](https://www.capterra.com/p/149367/AppSheet/)[Zoho Analytics](https://www.capterra.com/p/129749/Zoho-Analytics/) Reason for choosing Airtable because of the platforms simplicity and large community network which is very open, can be taught easily, data sharing is very simple. Review Source NJ Nis J. Owner Retail Used the software for: 2+ years ### "Airtable - More User Friendly Than Excel" March 4, 2025 4.0 Overall, it's been a great experience. My favorite aspect is you can embed a file such as an image file in one of the "cells" Pros It's like an enhanced version of excel, but much more intuitive and not relying on formulas. Cons The nomenclature can sometimes be confusing. Alternatives considered [Asana](https://www.capterra.com/p/184581/Asana-PM/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Reason for choosing Airtable It fits my budget, business needs, and ease of use. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) I still use Excel, but just for personal things. When it comes to managing a business, I like more with its features and user friendly interface. Review Source SW Stephen W. Computer Aided Design Engineer Printing Used the software for: 2+ years ### "Comprehensive PM/TM and Project Collaboration Software " October 4, 2025 5.0 Collaborating on projects help save time by allowing remote teams in my organization to work together from anywhere. Pros automates over 85% of manual business processes ranging from project management, task management and content marketing - this is the best thing that I like most so far. Cons Ever since I started using to plan, track and manage projects, I have never come across an issue that lasted for over 24 hours unresolved. Review Source HM Harsh M. COO Chemicals Used the software for: 1-2 years ### "Forever and always a fan of Airtable" September 15, 2025 5.0 I can create new projects for my staff to work on with minimal effort, each with its own dashboard, calendar and member interactions. Pros Easy to customize my notifications for messages and tasks. It’s summary feature provides a quick overview of key events that have occurred during my absence. Cons There is nothing I don’t like about this platform. It’s well suited for our project efficiency when dealing with multiple people in one place. Review Source CO Charles O. National Treasurer Hospital & Health Care Used the software for: 2+ years ### "Airtable Review by Optometrist " July 23, 2025 5.0 Real-time collaboration on projects is one of the best aspects of using . Automating repetitive tasks is another benefits that I realize. Pros facilitates all the features that allows me to track, plan and organize optometric projects automatically across my two current organizations. Cons Ever since 2021 when I started using , I have never come across daunting aspects and I use it on a daily basis. Review Source IS Ignacio S. Real Estate Agent Real Estate Used the software for: 2+ years ### "Versatile database for property and client management." October 13, 2025 5.0 Listings, client data, and follow-ups were kept at the forefront and up-to-date, project collaboration was improved with clear deadlines, and agents were able to rapidly re-prioritize and transfer, losing fewer opportunities and gaining greater client satisfaction. Pros Spreadsheet-like workspace keeps listings, contacts, deals, and follow-ups organized with detailed calendar and kanban views; real-time collaboration allows agents and assistants to see tasks, deals, and updates across unrelated properties and partner teams. Cons Advanced relational and reporting capabilities need precise configuration, and multi-user, high-volume implementations can bog down at scale or require additional permission management for secure deal tracking. Review Source KG Katherine G. Development Manager Non-Profit Organization Management Used the software for: 2+ years ### "Highly customizable management software with a learning curve " March 6, 2026 4.0 Pros is incredibly customizable. It can be used for a variety of tasks, from project management, contact libraries, inventory tracking, grant-tracking, to-do lists, comms planning, etc. It is really a jack-of-all-trades product. Cons There is a steep user-curve with . The more tech-savvy members of my team love it, but others have disliked it, even just navigating an already-created Airtable. You have to set aside dedicated time to bring people on board to use Airtable, even as viewers. Some people may find it too complicated to learn to create their own tables. Review Source CR Carlie R. Owner Arts and Crafts Used the software for: 1-2 years ### "Airtable is my go to. Would highly recommend!" March 10, 2026 5.0 Pros Airtables interface was very user friendly. Had no real issues. Customer service was helpful. Would recommend Cons There were some bugs and glitches. I found that the technical support team was helpful with that but the problems persisted Review Source AH Andrew H. Software Developer Information Technology and Services Used the software for: 1-2 years ### "Airtable Review" December 7, 2025 5.0 I have a streamlined system to collect information for people wanting to get a free software consultation with me. Pros updates in real-time and therefore I can see my team's progress when we collaborate. It enables me to add to a spreadsheet for handling better each entry. Cons It is free but several functionalities are on the pro plan. The downside is when I need to pay. pricing is a double-edged sword, it has many useful functionalities and at the same time it is costing a hand and a leg. Review Source SA Saqib A. Lead Developer Information Technology and Services Used the software for: 1-2 years ### "A Flexible and UX Friendly tool to organise your work" June 27, 2025 5.0 Overall, we have excellent experience with , which helps our organisation manage projects without feeling overwhelmed. Pros It is extremely helpful to automate the business workload, and it's super easy to use and feels like a mix between a spreadsheet and a database. very innovative solution for the business for the automation and data in one place. Cons Some of the features are locked behind the paid plan, which can limit the ability of the small team who are progressing in the business and can't afford the paid plan. Review Source MH Miles H. Product Analyst Business Supplies and Equipment Used the software for: 1-2 years ### "Great hybrid between spreadsheet and database." July 8, 2025 4.0 This has helped me to replace messy Excel sheets, to have tables that are easier to filter and share to everyone. I created a mini product database that the marketing team actually uses. Pros is spreadsheet familiar but packs light weight database functionality What I like even more is adding linked records between product specs and supplier profiles, this is zero-cost in terms of visual and gives structure to your product data. Cons For anything more complex, it leaves much to be desired, and having multiple large bases hits the limits of the free plan very quickly. Review Source EH Emily H. Marketing and Technology Real Estate Used the software for: 2+ years ### "Airtable is a must" May 27, 2025 5.0 We have used for several years for our core data and workflows. It has a lot of integrations and we use it to automate processes. Pros is a great tool for managing workflows and our core databases. It has a beautiful user experience. Cons I can't think of anything, has been great to use. They are constantly improving core features. Review Source CW Chloe W. Client Account Manager Marketing and Advertising Used the software for: 2+ years ### "Intuitive and Adaptive" May 21, 2025 5.0 I took to very quickly when it was first introduced to me. It holds a tremendous amount of data but with filters and personal views, I can easily find anything I'm looking for. Pros While it's very intimidating upon first viewing, is very user-friendly and intuitive. Being able to filter and sort data as it works for me is nice! Cons When everyone in my company is using at the same time, it takes a long time to load and run efficiently. Review Source CR Colin R. Managing Director Computer Software Used the software for: 1-2 years ### "Automation Data Repository" June 9, 2025 5.0 Very positive, it has become our go-to data repository for automation. It is always there and follows our instructions. Pros API-centric with great notes on how to use the APIs, very high uptime, affordable if service accounts are used. Cons Limitations on amount of data and number of transactions mean it can be hard to work out a price to the client. The mobile app is quite limited. Review Source LB Lindsay B. Social Media Manager Restaurants Used the software for: 6-12 months ### "Airtable Handle a Lot of Info" June 11, 2025 5.0 Pros is like spreadsheets but not boring. Being able to link element or database items between tables is handy when I need to have remarks with a lot of different pieces of content and deadlines. Cons There’s a little learning curve at the beginning, and if you wanna use the good features you kinda have to go for the paid plan. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.