# Page 4 | Hexnode UEM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Hexnode UEM the right Mobile Device Management solution for you? Explore 153 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146405/Hexnode-MDM/reviews --- Hexnode UEM 4.6 (153) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Hexnode UEM ## Showing most helpful reviews Showing 76-100 of 153 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Daniel Mario M. CTO Computer Software Used the software for: 1-2 years ### "Lots Of Good Features But Can Be Complicated To Set Up" January 24, 2019 4.0 The software has a lot of features and it works well, the only problem from my point of view is that with feature richness also comes a sometimes complicated and obscure way of getting to the right settings. I'm pretty tech literate but often have to ask support how to do things, even though this is rare for other software providers we have. On the other hand, their support is very helpful and responsive in getting me the answers I need, so eventually I get things done Pros Rich feature set, works well, excellent support. Cons Can get complicated to set up and it can be difficult to find out how to do the things you need it to do. But support team is very responsive and always helps. Review Source VR Verified Reviewer Ceo Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Very satisfied" May 9, 2020 5.0 Very positive. Pros The ease of use. Very userfriendly and easy to navigate. After sales support is also great and they really listen to what the customer wants. In my case, they really listened to my requests of 2 specific features and implemented it. Cons Nothing at the moment. Pricing, if I really have to mention something. Pricing could always go down a bit. Reason for choosing Hexnode UEM Ease of use, customer care, communications and their ability to listen to what the customer wants. Review Source DC Daniel C. Director Oil & Energy Used the software for: Less than 6 months ### "Easy to setup for someone with a non-IT background" January 14, 2022 5.0 Overall this is the best MDM I have found and we really like it. Pros Very easy to setup and get going even if you do not have an IT background. IT support is needed to get deep into features. So far it as been very easy to use. Cons Setting up more in depth features requires a technical background Alternatives considered [LogMeIn Miradore](https://www.capterra.com/p/146147/Miradore-Online/) Review Source SB Steven B. Director of Information Technology Hospitality Used the software for: 6-12 months ### "An integral piece of our workflow adjusting to the COVID era.." September 10, 2020 5.0 Our implementation of Hexnode started as a replacement for some very expensive time-clocks from our HR partner, we needed a way to centrally manage the iPads for use as time-clocks. Now, we're using Hexnode for temperature logging kiosks, timeclocks, iPhones for our security, and more iPads soon to be used for our maintenance staff. Pros The centralized management is very simple and intuitive. Made management of our iPads for use as timeclock/temperature logging extremely simple from anywhere. Our business is near 24/7 and dealing with limited staffing, the ability to remotely control this integral part of the safety of our employees has been paramount. Cons Had a few glitches during implementation, but nothing customer service couldn't quickly work our via live chat. Review Source JC John C. IT Support Desk Medical Practice Used the software for: 2+ years ### "Hexnode" April 15, 2020 4.0 Hexnode has been great. Yes it has had issues and I have found bugs. One that would wipe the device entirely. But I was able to work with the Hexnode team and get everything fixed. The product is good but the customer service is great. I have used other MDM in the past and did not like dealing with them or the service. Pros Very easy to use. Great customer service. Very powerful. Cons I have found devices that it does not work on. I have found bugs. Review Source VR Verified Reviewer Technical Support Analyst Used the software for: 6-12 months ### "Excellent, Intuitive, Easy to Use" March 27, 2018 5.0 Pros Intuitive and ease of use. Went thru 3 different MDM's before picking this one. MaaS 360 is garbage compared to Hexnode Cons No 2FA as of yet. But their support is great . Also, the AD option should sync more regularly than once a day. Review Source KW Kamil W. System Engineer Computer Software Used the software for: Less than 6 months ### "Very good software for low price" May 19, 2023 4.0 Pros Good UX, very good funcionalities, user friendly Cons Good managment of endpoint devices like Windows, Android, macOS Alternatives considered [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Review Source GL Garfield L. MIS Director Government Administration Used the software for: 1-2 years ### "Great Product Accompanied By Great Customer Service" May 26, 2023 5.0 Great. Efficient Pros User Friendly, Clean, Customer Centric, Cons Cost. While is cheaper than some of their competitors, It would be great if it was a tad bit cheaper. Review Source VR Verified Reviewer Senior Software Engineer Information Technology and Services Used the software for: 6-12 months ### "Excellent Functionality and good support" July 23, 2019 4.0 Pros Support is timely and very helpful. Portal is user friendly. Quick to set up what you want the way you want it. Cons Price is high. Other than there is nothing to dislike about this service. Review Source AM Azhar M. Software Engineer Computer Software Used the software for: 1-2 years ### "Good MDM service with excellent technical support" December 28, 2021 5.0 Until implementing Hexnode we had to spend a lot of time and resources monitoring the devices being used by our employees. Pros For a first-time user, the main hurdle was made non-existent by their un-paralleled tech support team. They helped us set up and navigate the product and had us running in under a week. Cons The software did seem to consume a lot of energy on specific older model devices but runs smoothly with all the new versions. Review Source MR Mitch R. CEO Hospitality Used the software for: 6-12 months ### "Hexnode MDM with iOS" July 6, 2020 3.0 Removing unnecessary apps and settings allowing for securing the devices. Pros Once on the device it works as expected and locks the device down with the policies well. Cons How difficult it is to get the everything into Hexnode via Apple Configurator 2 and DEP, have constantly had issues with this and been on the phone to support on several occasions. The Hexnode system somehow also managed to remove our Apple business manager token which resulted in 3 hours of headaches between Apple and Hexnode to get it sorted. Reason for choosing Hexnode UEM Because it was recommended by another startup I know. Review Source ND Nathan D. CEO Telecommunications Used the software for: 6-12 months ### "Avoid at all COST" May 1, 2020 1.0 literally the worst MDM solution out. Pros Initially this software seemed like a seamless integration to our MDM needs on our Samsung devices. Price seemed good, feature-set seemed perfect. NONE of these were the case. Cons nothing works correctly, except the enrollment that equals added cost. from there it is a disaster. Switched from [Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/) Hexnode doesnt work. Plain and simple. Review Source Justin M. Technology Coordinator Used the software for: Less than 6 months ### "Hexnode is a great value. Works great with Android and iOS!" April 24, 2018 5.0 Pros The interface is very easy to use which cuts down on admin time. Support is very responsive and thorough. We primarily use Hexnode for Android, we use the multi-app kiosk mode in our elementary classrooms and it works wonderfully. We push all Android apps as APKs. I recently started adding some iOS devices and have Hexnode synced with our VPP account. Cons I was having some issues with the kiosk mode with certain app settings. Although all my issues have been resolved by support. Review Source JB Jordan B. Manager Information Technology and Services Used the software for: 6-12 months ### "Great easy to use MDM" June 16, 2023 5.0 Wonderful Pros Easy to use and setup. Wonderful tech support Cons Need ability to purchase varied licenses for different clients Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[LogMeIn Miradore](https://www.capterra.com/p/146147/Miradore-Online/) Reason for choosing Hexnode UEM They setup and spent an hour helping even though I was just a trial customer at the time. Review Source Eric B. IT Manager Food Production Used the software for: I used a free trial ### "The Best Multi-Platform MDM" June 27, 2019 5.0 For someone with experience with MDM setup, Hexnode is easy to configure and setup. All of the configuration options are laid out in a logical way and all features work as expected. They are actively developing the product and the technical support is excellent. Pros Intuitive system requiring no training to configure. Manages any type of device and integrates with all types of services needed to support authentication and systems management. Cons The name Hexnode is not very catchy and it's sort of hard to remember. Review Source NB Nicholas B. Account Support Manager Facilities Services Used the software for: Less than 6 months ### "Limitless features, but be careful" January 31, 2020 5.0 This software is much more intuitive than free options that are available. At $4/month for each phone, this is something that will almost instantly pay for itself. We get nervous with the amount of access we have to employees, so it is important to be honest and upfront with users of mobile devices that they are being heavily monitored. Pros You can do almost anything to control phones out in the field of your employees. This will limit the time wasted having employees come in the office to assess their phones. Also, this makes it so if someone steals a phone with this software, the phone will be basically useless due to the security features. Cons Employers should be very careful with how they implement this software. This should not be used on a phone that was not issued to an employee. It would help if this app better explained to the users the amount of surveillance it is utilizing during each step of usage. Switched from [ManageEngine Mobile Device Manager Plus](https://www.capterra.com/p/132201/ManageEngine-Mobile-Device-Manager-Plus/) ManageEngine was a great option for free but it did not allow us to have remote control of mobile devices as we desired. Review Source JL James L. Programme manager Computer Software Used the software for: 1-2 years ### "Best MDM" September 11, 2019 5.0 Pros This tool is so easy to use and to setup policies, no complex settings everything is at your finger tips ready to create your policy. Enrolling a device is just scanning a qr code! Its that simple. App catalog is amazing! so sleek and looks really appealing. Cons I have nothing to write here. Hexnode has been amazing Review Source BK Bikalpa K. Tech Support Information Technology and Services Used the software for: 6-12 months ### "Excellent Product" October 3, 2023 5.0 Love the software. Easy to set up and follow instructions. Pros assigning various policies per device, enabling and disabling kiosk mode with ease and location tracking Cons for first-time users, it might look like lots of features but can easily be learned after you play around the system, nothing else. Review Source SH Sondang H. Application Support Logistics and Supply Chain Used the software for: 1-2 years ### "with hexnode the work is smooth" May 9, 2020 4.0 with this software I can find out the list of applications running on devices and find out the position and activity of the device/tablet. Pros Monitor device / policy / mandatory apps . Cons Monitor device / policy / mandatory apps . lock device Reason for choosing Hexnode UEM because hexnode is more famous Review Source VR Verified Reviewer IT Support Specialist Real Estate Used the software for: Less than 6 months ### "Great Web UI, an improvement over Maas360" August 9, 2019 4.0 Pros It has a remote view feature for iOS, great support, and a super easy to navigate UI compared to Maas360. Cons Not as feature packed as Maas36, but works perfectly for what we need in our organization. Review Source JD Jonas D. Co-Founder Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Good value for money and awesome support" April 22, 2020 4.0 We were using another MDM software before Hexnode and it has been a huge step forward in the control features and ease of use for the same price. The cherry on the cake is the super efficient support ! Pros The enrolment of new devices is easy and the control features are great. Cons The invoicing does not follow the "active" devices but we have to subscribe to a specific amount of devices, even if it is not used. It would be better to increment our invoice each time a new dive is enrolled on our account. Switched from [SimpleMDM](https://www.capterra.com/p/149414/SimpleMDM/) Management of Android device was not possible with SimpleMDM and Hexnode has a better value for money. Review Source VR Verified Reviewer Resource Coordinator Individual & Family Services Used the software for: 2+ years ### "Hexnode" January 20, 2019 5.0 Pros Great product, easy to use,no issues encountered. Cons No cons or issues detected that I can think of. Review Source CH Christopher H. Administrator Oil & Energy Used the software for: Less than 6 months ### "Works great," October 24, 2017 5.0 Locked down the tablets we needed without a massive cost. Pros Hexnode offers several different levels of features. We needed to lock down a Samsung Galaxy Tab E to only use one program. Their first level feature, Kiosk mode, is all we needed to be able to do this. It works great. The tablets auto boot into the program we have installed and all other functions of the tablet are disabled or not accessible. On top of this, they are by far the cheapest company we've found to offer this feature. Software is easy to install and easy to use. The intial policy setup in the management URL takes a little time, but is also easy. Once the setup is complete, you can assign the policy to whatever device needs it. You can have multiple policies if needed as well. I've contacted customer service a few times for figuring out how to do something, finding where a setting is, and purchasing a license. Each time the representative was kind and knowledgeable. Review Source GW Guy W. ICT Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Good features overall" December 7, 2020 5.0 It was the only MDM that we tried that ticked all the boxes and at the right price Pros The ability to create 'Web apps' from URLs The ability to use Hexnode browser in full screen without the address bar showing. Cons Every additional feature you think would be a nice to have seems to be on a higher subscription model, eg remote control Alternatives considered [SureMDM](https://www.capterra.com/p/154149/SureMDM/) Reason for choosing Hexnode UEM Ability to create web apps. Built in full screen browser Review Source Dalibor K. Technical Account Manager Used the software for: Less than 6 months ### "Most complete MDM solution I found and I tested many of them, including major names" June 14, 2018 5.0 Pros Support is excellent. Software supports all possible things you can imagine, including android for work, mobile data management, kiosk modes, etc. Cons It costs 4USD for ultimate version, it is feature rich but it is competing then with VMWare and SOTI pricing. Anyway, I find it easier to use and has much nicer and more intuitive interface. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.