# Page 3 | Hexnode UEM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Hexnode UEM the right Mobile Device Management solution for you? Explore 153 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146405/Hexnode-MDM/reviews --- Hexnode UEM 4.6 (153) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Hexnode UEM ## Showing most helpful reviews Showing 51-75 of 153 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JM Jayme M. IT Support Automotive Used the software for: 1-2 years ### "Great MDM with Little Limitations" June 1, 2023 4.0 Great experience, helps us manage all our devices with ease and very cost effective. Pros Very easy to install on new devices. The policies feature makes it so that we don't have to replicate the same settings for each different device. We can simply add the device to the policy and have all our settings and programs assigned to that device. Cons The only feature that we've noticed that doesn't work properly is the app switching when in kiosk mode. Otherwise it works exactly as intended and does everything we need it to do. Alternatives considered [Iru](https://www.capterra.com/p/181954/Iru/) Reason for choosing Hexnode UEM Chose to give Hexnode a chance and enjoyed working with it. Review Source MG Mark G. Head of Business Change Retail Used the software for: 1-2 years ### "Fantastic product, Awesome service" February 7, 2018 4.0 The support makes this a stand out offering. I often approach suppliers with money to spend and a use case to deliver, most but not all demonstrate passion and reliability whilst in review stages and then in on-boarding and delivery. A few continue this throughout there working relationship with you. Hexnode have shown a unique passion to be the best at what they do, regardless of my needs they strive to deliver more to make there solution better. This in turn make give me more tools in the kit. Hats off to the team and keep up the good work! Pros The product is intuitive, the learning curve is quite flat and whenever you need support it is there for you. The guys and girls at the support team have responded to me in web chat at all hours of the day with quality advise and support. Where they need to confer with a colleague they will be honest and say this and i always have had a response. I needed a specific use case, they delivered it and more. I have found features i was not looking for that have now become great additions. The plans are well laid out from a pricing point of view regarding the functions associated. The team also have taken on board feedback and requirements and even added functionality where appropriate. I you know nothing about MDM but know you need one I dont think you could find a better team to help you. If you need an MDM solution to grow with your business needs then this is likely to be a great fit. Cons Better support for non mainstream devices, I know they work hard to reach the level of capability on all devices that they have achieved on Samsung as an example. My use case was around 200 Nvidia Shield tablets so we had to work with that, it may just be feature envy but if Samsung had been able to do what I needed i would be able to exploit more of the tool box on offer. Review Source VR Verified Reviewer Marketing Business Analyst Information Technology and Services Used the software for: 1-2 years ### "Great product and service" May 23, 2022 5.0 Everything regarding device management in our company is now done with Hexnode. It includes security policy enforcement upon device rollout, restricting calls, certain apps and others, and kiosk mode on a few devices and others. Pros Hexnode is available at different pricing levels, you only have to choose a plan that suits your needs. That is, you only have to pay for the things you need and not for the things you don't. Cons The product has a very limited number of YouTube tutorials available. But their help documentation is comprehensive and contains video guides, and they sometimes air informative webinars on certain topics too. Review Source Gregg C. President/CEO Construction Used the software for: 1-2 years ### "Great MDM Solution " June 20, 2023 5.0 Pros It was easy to migrate over from another MDM application. The dashboard is laid at well. Cons I don't like that device location tracking - GPS is not a mandatory. Reason for choosing Hexnode UEM Best fit for our organization. Switched from [Ivanti Device Control](https://www.capterra.com/p/193239/Device-Control/) Hexnode is a much better program and easier for our users. Review Source Nirmal G. Developer Information Technology and Services Used the software for: 6-12 months ### "Easy use UEM solution" February 7, 2022 5.0 Hexnode UEM is easy to use and is best for mac. I would recommend this software to everyone looking for an MDM with these features. Pros Hexnode UEM is one of the easiest MDM software to familiarize. Well-prepared documentation helped us follow quite quickly. Moreover, any doubts regarding the software can be clarified with their friendly and knowledgeable customer service team. Cons Hexnode for windows was not upto mark compared to mac. Occasional bugs sometimes cause problems. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) Reason for choosing Hexnode UEM Pandemic scenario posed a WFH issue where we had to manage the devices remotely. So, we thought of trying out the Hexnode free version. Soon enough, we were convinced of its capabilities and subscribed for the same. Though we faced slight issues due to occasional bugs, we could clear it out with the help of the support team. Review Source KN Kevin N. Asst. System Admin Chemicals Used the software for: I used a free trial ### "Multiplatform and Easy to Use" October 13, 2023 4.0 I cannot give 5/5 stars simply because I have only used this product in a test environment. However, my company has been impressed with the ease of use of Hexnode MDM and the very responsive support team. Our company was on the way to find another MDM provider and Hexnode had the quickest learning curve. They support all of our platforms including Windows, Mac, iOS, and Android. During our trial we ran into a few issues, bugs, and missing features, but the support team was quick to answer our questions, provide workarounds, and submit feature requests. One of our biggest request was to be able to upload MSIX files for Windows applications, and this was implemented within 2 months of our request. Pros Multiplatform, Easy Learning Curve, Great Support, Simple UI. Cons Groups cannot be nested, there are still some bugs to be tweaked, less robust Windows management, no Windows Automated Enrollment (OOBE) Review Source VR Verified Reviewer Project Manager Information Technology and Services Used the software for: 6-12 months ### "Awesome Product, Great Price, Fantastic Support" May 24, 2022 5.0 I use Hexnode to lock down the iPads in my stores to only display a catalogue of items to my customers. The tool works easily and is very simple to set up and run. Pros The platform is pretty handy and is compatible with a wide range of devices. Several of our offices across the nation use different types of devices, so this really helpful in our scenario. Cons I am absolutely happy and satisfied with the product and services. I have no complaints whatsoever. Alternatives considered [Scalefusion](https://www.capterra.com/p/156745/MobiLock-Pro/) Reason for choosing Hexnode UEM Hexnode is the best device management software compared to all others in the EU region with GDPR compliance. Review Source VR Verified Reviewer Systems Engineer Information Technology and Services Used the software for: 6-12 months ### "Great for managing Kiosk devices" February 9, 2022 5.0 Hexnode is worth every penny you spend if you have similar issues as ours. I will certainly recommend it. Pros Kiosk device management is pretty easy with Hexnode UEM. It has an easy and intuitive portal and interface. Overall, Hexnode is one of the best UEM available for its price. Cons There aren't many dislikes to talk about. Sometimes, the portal takes time to load. However, this happened just a couple of times only. Alternatives considered [Intercept X Endpoint](https://www.capterra.com/p/151731/Sophos-Endpoint-Protection/) Reason for choosing Hexnode UEM Hexnode helped us with asset management issues, especially Kiosk device management. Overall productivity is improved. Review Source SG Stephan G. Developer Automotive Used the software for: 6-12 months ### "We took back the control of the devices" June 16, 2023 5.0 We love it in the office and the sales reps too. Pros All our devices are out in the field and rarely in the office. Hexnode enables us to manage the devices and support the sales reps in the field effectively. Cons Can be complex with a lot of settings and configurations Review Source SS Sneha S. Product evangelist Computer & Network Security Used the software for: 1-2 years ### "Hexnode has eased our remote working scenario." December 30, 2021 5.0 Hexnode is one tool that does justice to the price. It has been easy to implement and mastering the software took only a few hours. Moreover, any doubts or issues can be raised and the support team will surprise you with their quick response. Pros Hexnode is feature-rich in the Android and iOs platforms and almost all the features are really easy to implement. The enrollment of devices and users has been an easy process and the integration with identity service providers like Okta is a great advantage. Cons Not many negatives faced so far with Hexnode. Additional security for the IT admins to log in to the portal would be better so that more security can be assured. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Scalefusion](https://www.capterra.com/p/156745/MobiLock-Pro/) Reason for choosing Hexnode UEM Hexnode seemed worth and affordable to our enterprise. Moreover, their customer support is amazing. So, compared to other software in market, working with Hexnode seemed more comfortable. Review Source SL Sam L. IT Technician Construction Used the software for: 1-2 years ### "Hexnode MDM" August 9, 2023 4.0 Pros How fast the deployment of policies and apps Cons Search sometimes does not work as intended when finding a pda number for example Alternatives considered [Lightspeed](https://www.capterra.com/p/233553/Lightspeed/) Review Source VR Verified Reviewer Associate Computer Software Used the software for: 6-12 months ### " Budget-friendly MDM" March 7, 2022 5.0 We are satisfied with Hexnode as it has almost done everything we required. So I would recommend this software. Pros Hexnode easily connects to the active local directory or Azure cloud. Since Hexnode MDM is a cloud-based server, you don’t need to manage another server. Moreover, associating policies are pretty straightforward. Cons Hexnode is best suited for mac devices as it is mediocre for windows. Hexnode could have added more lockdown capabilities for Windows. Review Source VR Verified Reviewer Software Engineer Semiconductors Used the software for: 6-12 months ### "Best customer support" February 12, 2022 5.0 Hexnode is a wonderful UEM software with excellent tech support. Pros Hexnode has one of the best customer support in the industry. Since we were using a proper UEM for the first time, we were confused initially. But the tech support team helped us with a smooth transition through the software. Cons Nothing so far. For beginners, familiarizing themselves with the software could be a little tricky. But I think that goes for any UEM software. Reason for choosing Hexnode UEM As a growing business, we installed 30 more devices in the company. However, we know it is tough managing them manually. So we decided to go with Hexnode, and it was indeed a blessing. Review Source wI walaa I. software engineer & product tester Hospital & Health Care Used the software for: 6-12 months ### "awesome " October 8, 2017 5.0 we have not gone live till now , but am very happy to deal with such Team and Company , hope to continue as it and more and more , very recommended for one reason , there is too many reasons but from mu opinion the most important one is the non improvement to the product and the level of your technical support as a professional one Pros non stopped improvements and enhancement to raise this product , and 24 hour technical support its over all I think , very polite and professional team to contact with and the always help even its a miner issues , very supportive team in general even if its non hexnode mdm issue they always give a very good consulting effort , hope to always be at this stage of helping and support , as the product it very good and covers all or need , I have added the releases in the feature , when some features added to the product as remote connection and other issue which is contacted with the team , it will be our golden software Cons as major role as user role , we have in the product two roles : admin and reports , it would be more nice to have a technical support role that should just review the tabs that is privilege to , another thing which be to have availability to custom the reports when needed , and if any when wiped the device to have a notification immediately of those how abuse the system Review Source VR Verified Reviewer CEO Computer Software Used the software for: 6-12 months ### "Okay product, good price, horrible support" June 29, 2023 3.0 Pros Has the functionality we need at a reasonable price point Cons The suppot via chat and phone is horrible Review Source NS Nikhil S. Technical Account Specialist Information Technology and Services Used the software for: 1-2 years ### "A product with a great UI that requires some backend tweaks to make the product more stable." January 12, 2023 3.0 Overall, a good experience. Would recommend it to SMBs who are just getting into UEM. Might not be the best for large Enterprises. Pros The UI is amazing and very intuitive. Setup is a breeze. Cons Some features do not work as expected due to the lack of thoroughness in the backend stack. Alternatives considered [Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)[Workspace ONE](https://www.capterra.com/p/206931/VMware/) Reason for choosing Hexnode UEM Ease of use and good UI. Review Source VR Verified Reviewer Systems Engineer Information Technology and Services Used the software for: 6-12 months ### " Great Customer Service/Knowledge Articles/User Experience" May 20, 2021 5.0 One word to describe my whole experience is: Easy. Hexnode made it super simple for the small bank that I work at to enroll devices of both Android and iOS, as well as monitor and maintain them effectively. Their support is two clicks away, which is always nice for when I have simple questions that I can't find in their expansive knowledge articles (which is rare..) Pros The layout of the portal as well as the knowledge articles provided for enrolling and managing devices are clear, easy to navigate, and even easier to ask for support with their built-in live chat function. Cons Nothing to complain about really! The pricing is a little steep for Enterprise features per device but it comes with great value. Alternatives considered [ManageEngine Mobile Device Manager Plus](https://www.capterra.com/p/132201/ManageEngine-Mobile-Device-Manager-Plus/) Reason for choosing Hexnode UEM They have better support, better knowledge articles, and are just easier to work with in general. Review Source NR Nikhil R. Developer Computer Software Used the software for: 1-2 years ### "Excellent for BYOD issues" January 5, 2022 5.0 I would highly recommend this product for essential UEM services and to solve your BYOD issues. Pros I liked the containerization feature, which helped separate personal and company-related profiles on devices. In addition, advanced restrictions enabled us to stop screen capture and enhance security. Cons Some necessary features are available only in top plans; however, most of them are just basic versions. Reason for choosing Hexnode UEM We renewed our policy to incorporate a BYOD scheme. Hence it was necessary to monitor and ensure secure usage of company profiles. Hexnode helped us with the new policy, ensuring the safe and secure operation of devices without compromising data leakage and privacy. Review Source DM David M. Backend Developer Computer Software Used the software for: 1-2 years ### "Best Solution for Mac " December 28, 2021 5.0 Don’t hesitate to ask questions and do trial tests. Any enquiry can be done via live chat or by directly contacting them. Make sure the product and the plan suits best to your company’s needs. Pros Hexnode is worth the penny we spent. Also, the technical support was one of the best we have received so far. Cons Advanced restrictions are available only for the highest subscription plan. It may be unreasonable to expect this, but better distribution of features is suggested. Reason for choosing Hexnode UEM We were facing a hard time dealing with endpoint management in our newly installed Mac devices, as we were accustomed to Windows. Looking for the cheapest solution that could cover most of our requirements, we got to know about Hexnode. We decided to give it a chance and it came out pretty well, though it may not be perfect in every aspect. Review Source SA Simon A. Full Stack Developer Computer Software Used the software for: 1-2 years ### "Wonderful UEM for the price" January 4, 2022 4.0 We recommend Hexnode to companies that focus on intelligent planning of their resources and expenses. Pros Hexnode is one of the best UEM we have ever used at its price. Simple and userfriendly design with small learning curve. Cons Hexnode is, of course, the best at its price, but if you compare it with other giants, it still lacks some essential updates. Reason for choosing Hexnode UEM We wanted to optimize the overall cost of our business. As this includes careful planning and cutting down of excess expense, we looked on to reduce our cost of UEM service. Luckily, we were able to find the best UEM that we could get within our budget. Review Source SS Sarang S. Business Analyst Computer Software Used the software for: 6-12 months ### "A fine UEM with multi-platform capabilities" December 31, 2021 4.0 Check for the features you want in your system and find the right plan. The experience we have with Hexnode is quite satisfactory and we would indeed recommend this product. Pros Hexnode works in various platforms including macOS, Windows, iOS, etc. We were looking for this feature, but most of the other UEMs had fewer capabilities compared to Hexnode. It was indeed a worthy purchase owing to its usability and exceptional support. Cons Some necessary features are available only on ultra version. Blacklisting of apps sometimes don’t work properly. We could still install the blacklisted apps. Reason for choosing Hexnode UEM We had some old devices with OS other than mac, hence we needed an UEM which supports multiple operating systems. As Hexnode works in many platforms, we gave it a try Review Source RW Reg W. Admin Mental Health Care Used the software for: Less than 6 months ### "Hexnode MDM" January 15, 2021 5.0 The service and the product has been excellent as well as the follow up from the marketing team. Pros The product is not so easy to you for a non-IT person. But the online support via chat is superb, the reps are willing to spend as much time as you need to walk you through, step by step, until you achieve the implementation and functionality you are looking for. That's what makes this an excellent product for any user. You don't have to be an-IT specialist!! When you have such a high level of support you can rest assured that you can get the maximum benefit from the software. I've dealt with at least six technical reps during our period of installation after we purchased the product. To a person, each one was very knowledgeable, very helpful, very patient and very courteous. I could not have asked for more. Now that we have everything working like we want it to, we feel very satisfied that we chose this product. Most importantly, we don't feel like we missed out on features or functionality because we are not IT specialists. Cons Software is not so easy to use and there is definitely a learning curve, but as indicated above, the support team will help you. Review Source AV Aby V. Project Administrator Investment Management Used the software for: 6-12 months ### "Decent features at a reasonable price" February 12, 2022 5.0 Good features at a reasonable price- will recommend Pros Hexnode's Location tracking and Geofencing features are quite beneficial, especially for maintaining security and confidentiality. Moreover, Hexnode UEM is not too pricey when compared to its competitors. Cons Lacks some features in the mobile version compared to the web version. Reason for choosing Hexnode UEM We wanted a decent UEM that has Geofencing and location tracking features. Hexnode was the most affordable option we could find, and we gave it a try. Review Source DA David A. CEO Marketing and Advertising Used the software for: 2+ years ### "Best UEM solution for Beginners" December 22, 2021 4.0 The Hexnode team will try their best to help us fix the issues that may pop up, so as a user, we are delighted with the product. Pros Hexnode UEM feels relatively easy to use and navigate. It's simple enough for a beginner while it houses the complex management features that you would look for in advanced solutions. Cons We ran into a few glitches and errors while using the product but most of our concerns were addressed and cleared up by the team, so we do not have any significant grievances. Alternatives considered [IBM Security MaaS360](https://www.capterra.com/p/240579/IBM-Security-MaaS360-with-Watson/) Reason for choosing Hexnode UEM Ease of Use Review Source GT Glisha T. Software Engineer Computer Software Used the software for: 1-2 years ### "A simple to use tool" January 5, 2022 5.0 Hexnode is one of the best of its kind available in a more affordable rate. I would recommend this product to any company who wants a simple tool to secure their devices. Pros Great tool with simple interface and good features. Customer service is top-notch. Cons Sometimes, it doesn’t update the status immediately and this can cause confusion. This maybe unfair to ask but more features could be added to the mid-range versions. Reason for choosing Hexnode UEM Remote supervision of devices, policy settings, securing smartphones and desktops and other endpoint services we needed for our company. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.