# Page 2 | Hexnode UEM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Hexnode UEM the right Mobile Device Management solution for you? Explore 153 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146405/Hexnode-MDM/reviews --- Hexnode UEM 4.6 (153) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Hexnode UEM ## Showing most helpful reviews Showing 26-50 of 153 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ER Efraim R. IT Systems Specialist Furniture Used the software for: 2+ years ### "IT Systems Specialist" January 5, 2026 5.0 Pros Very intuitive UI – It’s easy to get productive quickly, even for admins who aren’t deep MDM specialists. Common tasks (enrollment, policy creation, app deployment) are straightforward. Strong multi-platform support – Managing iOS, Android, Windows, macOS, and tvOS from one console feels consistent rather than fragmented. Flexible policy controls – Especially for kiosk/lockdown modes and compliance rules. You can be very granular without the setup becoming painful. Fast deployment & onboarding – Device enrollment (especially Apple ADE and Android Enterprise) is smooth and well-documented. Cons Reporting and analytics are basic – The built-in reports work, but they’re not very customizable or insightful compared to larger UEM platforms. UI inconsistencies at times – While generally clean, some deeper settings feel buried or behave slightly differently across platforms. Automation depth is limited – You can automate common workflows, but advanced, conditional automation (especially cross-platform) isn’t as strong as higher-end tools. macOS & Windows depth lags a bit – Mobile platforms are clearly the strongest; desktop OS management feels less mature in comparison. Change management / versioning – It’s easy to make policy changes, but harder to track who changed what and roll back cleanly. Review Source VR Verified Reviewer Deputy Director, IT Security Banking Used the software for: Less than 6 months ### "Comprehensive and Secure MDM for Organizations" December 4, 2025 5.0 Overall, Hexnode has proven to be an invaluable tool for our organization, enabling efficient management of a large fleet of mobile devices. Its strong security features, combined with seamless integration with mobile endpoint protection, provide a reliable and comprehensive solution for our mobile device management needs. Pros The cross-platform support, unified management, and straightforward deployment make Hexnode highly efficient. Additionally, its intuitive interface, robust policy enforcement, and seamless app distribution further simplify mobile device management, allowing administrators to maintain security and compliance with minimal effort. Cons While Hexnode performs well in most areas, device unenrollment could be improved. Currently, the process can be cumbersome at times, and some devices may remain partially enrolled, which can complicate device lifecycle management and offboarding procedures. Enhancing this feature would further strengthen Hexnode’s overall usability and administrative efficiency. Switched from [Sophos Mobile Control](https://www.capterra.com/p/132226/Sophos-Mobile-Control/) Hexnode has more features and lesser cost Review Source fH felipe H. Head of Technology Information Technology and Services Used the software for: 6-12 months ### "Good for inventory, bad for having control of devices." October 27, 2025 3.0 it's been really annoying not to have the features mentioned above. Some support works ok but there are some basic actions that don't come with your plan unless you have the very top tier plan. Pros easy to setup, add users, assign policies, and give basic configurations to the devices. Interface is very user friendly. Cons operation is really hard if you don't have the max plan, controlling devices is almost impossible. for all the other plans, only tracking is ok, but remote control is limited to impossible. I can't even apply security actions such as locking computers remotely, changing passwords, etc. The macOS configuration and control is really basic. Review Source AG Arantxa G. Senior People Ops Specialist Outsourcing/Offshoring Used the software for: Less than 6 months ### "Good product - could use some love on the Design-side." October 13, 2025 3.0 It's a good software! I think the functionality is still better than the UX, but I'm hoping it will catch up. Pros It's been improving his UI lately, moved on from being extremely basic to having a bit more oomph. The searching and filtering of the devices is pretty accurate and I'd say the functionality overall is adequate. The customer service is also great! They follow up with an email once they have answered your question, and it has a ton of information there and references you might need. As for ease of use, everyone in the company is happy with just getting an email and setting Hexnode up, so that partof the UX is extremely easy. Cons On the admin side of things, it still feels like a very basic database. The onboarding experience might also be improved since it really doesn't explain much. Maybe videos instead of written instructions might work best with this specific type of software. The offboarding of a device is also something that's very vague to me. The fact that I can just click something to "Appear as un-enrolled" doesn't make me trust the un-enrollment process as much. Review Source MK Maris K. IT manager Telecommunications Used the software for: 1-2 years ### "Kiosk mode" November 21, 2025 5.0 Pros Hexnode stood out after comparing it with several other UEM/MDM platforms. The interface is clean, intuitive, and highly customizable, which made the initial setup fast and straightforward. Device onboarding was smooth with no issues, and policies applied consistently from the start. Kiosk mode is one of Hexnode’s strongest features—creating and managing restrictions is simple, version control is clear and reliable, and updates can be rolled out confidently across different device groups. The platform offers a solid balance between flexibility and control, making it easy to support both straightforward and more complex deployment scenarios. Overall, Hexnode delivers a robust and scalable solution that has performed reliably in real-world use. It’s a strong choice for teams looking for a modern MDM platform with good usability and thoughtful features. Cons The interface is intuitive overall, but certain policy menus require several clicks to reach deeper settings. Small workflow optimizations would help speed up daily administration. Review Source MR Martin R. IT Support Retail Used the software for: 2+ years ### "Best MDM for Android devices in Kiosk mode" December 6, 2024 5.0 Very good product for Android devices. I'll be honest that I haven't tried the iOS or Windows features, but they look VERY detailed in the previews that I've seen. For anyone needing what we have, it's the best on the market for Android products. Everytime I search how to do anything in an Android MDM, the first five in the list are Reddit or Hexnode articles on how to do it in Hexnode, and now I know why. Pros I've tried many MDM products but for our specific needs of deploying unmanned Android Kiosk devices to over 700 sites in Australia, Hexnode was the only product that ticked all the boxes in what we needed. Fairly low monthly costs, ability to push out custom Android packages, kiosk mode that is almost impossible to bypass without physical access to the devices ports or buttons. Love it. 3 years strong and still growing with it. Cons The hardest part is explaining to our Finance Manager why our invoices fluctuate each month based on the exchange rate. Hexnode only accept payment in $USD so it's difficult for our finance team to process in Australia, especially without a GST rebate on the monthly fees. Meh, we live with it. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[BlackBerry Enterprise Mobility Suite](https://www.capterra.com/p/233134/BlackBerry-Enterprise-Mobility-Suite/)[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Reason for choosing Hexnode UEM Hexnode's Android management was easily the best on the market. Review Source AT Aaron T. Director of Technology Services Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great product with excellent features" April 28, 2025 4.0 Overall, Hexnode works extremely well in managing devices in the field. Our usage isn't typical. We're not managing devices deployed to employees, but rather are using it to control devices in Kiosk mode deployed to customer locations. Hexnode keeps our rules enforced so device usage is limited to the intended purpose. Pros The ability to manage our fleet of devices from a single place. Cons Organization is sometimes hard to understand for new staff or staff being assigned to admin without experience. Review Source PM Peter M. Director of Security and Compliance Financial Services Used the software for: 1-2 years ### "An excellent option for UEM that handles all platforms" April 24, 2025 5.0 It's been great. The agent is easy to deploy. It's been easy to customize with scripts and software. We haven't had any issues to speak of. Pros Hexnode supports Macs, PCs, Linux, iOS, and Android endpoints. It's great to have all of our device management in one location rather than having to choose different tools to manage different platforms. Cons While is does manage PCs they haven't yet achieved feature parity. That works ok for us since we are a primarily Mac shop, but if you have a mostly PCs you may feel that the management is limited. Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[Iru](https://www.capterra.com/p/181954/Iru/) Reason for choosing Hexnode UEM Hexnode allows us to manage all of our devices in one platform Switched from [Genuity IT Admin Suite](https://www.capterra.com/p/189667/Genuity-IT-Admin-Suite/) We needed more features and better control of devices. Genuity was very limited. Review Source KL Kale L. Network Administrator Information Technology and Services Used the software for: 1-2 years ### "Help? "These are not the terms you are looking for"" May 7, 2025 2.0 Disappointed. Device management is difficult. Hexnode should make it easier. But when I spend so much time trying to get it working right, or solving issues, it negates the positives. Pros The ability to remotely access and control remote devices. Very needed in the remote work era. Cons Difficult to use, many flaws. The worst is that searching for help comes with "nothing matched your terms" and I have then manually went thru and found the exact phrase I searched for in the help. Having many issues right now, can't use remote view. Getting help on it, but this is the main purpose and it is now broken. Review Source SS Stephanie S. Network Administrator Hospital & Health Care Used the software for: 2+ years ### "Managing devices are a breeze with Hexnode!" May 2, 2025 5.0 Pros It's an easy, set-it-and-forget-it software. Navigating the settings, etc, has been a breeze when setting up new devices. Cons The maps/geofence is not what it should be - we often get alerts that a device has left the geofence, when in fact it has not. Review Source LK Lori K. Project manager E-Learning Used the software for: 2+ years ### "Tech support super stars" April 23, 2025 5.0 Mostly positive. The tech support is spot on. The Hexnode apps are not as visible as I would like, particularly the Hexnode browsers. Pros The tech support at Hexnode is very thorough and quick. I never have to wait more than a few minutes for support and our company has a dedicated customer service specialist who is very responsive. Cons Sometimes the platform is confusing, especially regarding what features are enabled on what plans. It can be difficult to enable certain features in certain apps. Also, the Hexnode browser does not appear as an app, so I cannot configure it. Review Source AA Ayman A. IT Infrastructure Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Best MDM Solution I ever used." April 27, 2025 5.0 Amazing experience, pay for the number of devices only without having to purchase packs. Mobile devices setup is amazing, and support is extremely professional. Pros It provides a very easy initial setup for new devices, we can even configure a device remotely! We can add licenses on demand one by one. Cons The admin console does not have the best experience, if you are managing too many apps in policies you might have some hard time. But it is a one time setup anyway. Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Much more control and options available in policies. Review Source FD Finn D. Business Manager Information Technology and Services Used the software for: 1-2 years ### "Tech Startup - Great Solution for Small Company" April 25, 2025 5.0 Our overall experience with Hexnode has been positive, it was the right price and size for our needs at this time. Pros I enjoy that it is simple and easy to manage our devices. We are able to also manage Apple and Windows devices which is something that was absolutely necessary for us. There are many support articles and tutorials that have been helpful, as well as their support team if we experience any issues or have any questions. Cons Something I like the lease about Hexnode is if there was more help with setting up your environment and making sure we are constantly getting the most out of their product between feature updates and length of being a customer. It would be a great idea upon each renewal that a customer support rep meets with your customers to perform a usage audit. Review Source TG Todd G. IT Specialist III Hospital & Health Care Used the software for: 2+ years ### "Glad I switched" April 24, 2025 4.0 Pretty good. This is my 3rd MDM solution over the years and I like it the best. Pros Support is great if you can't figure something out. Seems like they keep updating it with more options etc. Cons The option to force the layout of icons on ipads and phones is lacking. It's set to an old display resolution so it doesn't work well at all with newer devices. Alternatives considered [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Reason for choosing Hexnode UEM I really don't remember. We evaluated a few products and liked this one. Price was a consideration and Hexnode's price point is good for us. Switched from [IBM Security MaaS360](https://www.capterra.com/p/240579/IBM-Security-MaaS360-with-Watson/) MaaS360 was horrible. This is so much better than that. Review Source JP Janam P. IT Engineer Information Technology and Services Used the software for: 2+ years ### "Hexnode UEM: Effective Management, Easy UI" April 25, 2025 4.0 I value its prompt customer service, smooth integration capabilities, and user-friendly interface. Pros Simplified Enrollment Ease of use Kiosk Mode App Management Enterprise Integration Cons Multiple users on Android are not available via Knox enrollment. Ultra is a bit expensive. It might be non-responsive sometimes but they resolve it soon. Review Source DH Doug H. Help Desk Technician Security and Investigations Used the software for: 1-2 years ### "Easy to setup, easy to use" December 4, 2024 5.0 Pros Easy to manage multiple devices seamlessly. The remote viewing feature has saved me multiple times when working with customers. Cons Custom apps, specifically .apk, don't always work like normal apps when in Kiosk mode. I have to add a ton of background packages to get them to work properly Alternatives considered [LogMeIn Miradore](https://www.capterra.com/p/146147/Miradore-Online/) Reason for choosing Hexnode UEM Remote viewing/access of devices. Being able to see and edit settings for the customer has been a game changer. Switched from [Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/) We needed something that could manage devices more easily. Review Source TS Thomas S. Administrator Environmental Services Used the software for: 1-2 years ### "10/10 Hexnode Management" May 1, 2025 5.0 Pros The simplicity and how easy it is to setup. Our IT manager is able to login, setup, fix, everything remotely. Cons Instructions for management. We are having management changes and so finding the instructions when switching to new tablets to install hexnode is a bit difficult to follow. Review Source LW Lisa W. HR Director Non-Profit Organization Management Used the software for: 1-2 years ### "Easy-to-Use Tool That Helps Keep All Our Devices Safe and Organized" April 24, 2025 5.0 Our experience with Hexnode has been mostly good, and it works well for our needs. Pros Hexnode is a simple company to work with, and it runs smoothly with little effort needed. Cons There are sometimes features that work differently on iOS and Windows, which can be confusing. Review Source CM Conner M. IT Support Specialist Hospitality Used the software for: 1-2 years ### "TOG LLC IT Review" December 19, 2024 4.0 Overall it has been a positive experience and a very beneficial tool. Pros The ability to pass a broad range of policy changes. Cons Attempts to push updates and policy changes don't always push properly to all devices. Review Source MS Michael S. Senior IT Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "A simple MDM solution for small and big businesses" November 17, 2024 5.0 I would say that it just works as intended. I don't have to try different approaches to make stuff work. I just click a button and it works. Pros Its very simple to use and straightforward. Plus theres tons of documentation for everything. Cons The minimum amount of users that it has to be 15. Initially i started with only 7 clients and i was paying for 15. Alternatives considered [Mosyle Business](https://www.capterra.com/p/183343/Mosyle-Business/) Reason for choosing Hexnode UEM I did try it for a couple of days but i was confused by the UI. Review Source OO Oluwatola O. Security Engineer Financial Services Used the software for: Less than 6 months ### "Good product with great potential" December 5, 2024 4.0 It's been a good upgrade from our previous mdm. Also the support has been awesome. Pros The remote assist feature on windows and android is great; being able to view the screen of users and remotely control the screen using the mdm is a very welcome feature. Cons Buggy onboarding on windows with regards to the process flow. Encountered lots of errors and issues. Alternatives considered [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) Reason for choosing Hexnode UEM Hexnode allowed for integration to google workspace and google authenticated sign in on PCs. Switched from [ManageEngine Mobile Device Manager Plus](https://www.capterra.com/p/132201/ManageEngine-Mobile-Device-Manager-Plus/) We needed a lot more features from our mdm solution Review Source BS Beniamin S. System administrator Biotechnology Used the software for: 6-12 months ### "Great MDM platform" March 25, 2025 5.0 Great, also the support team is helpful. Pros Pretty easy to manage devices and policies on the platform. Cons Devices name don't replicate in the Hexnode device name Alternatives considered [VISO MDM](https://www.capterra.com/p/195433/VISO-Device-Management-MDM-EMM/) Reason for choosing Hexnode UEM Hexnode was a better tool and much easier to use. Review Source MG Mario G. IT Manager Computer & Network Security Used the software for: 6-12 months ### "My opinion on Hexnode" December 4, 2024 4.0 Pros It's a good way to handle company policies in different computers Cons I think the interface can be better or more user friendly Review Source RK Ram K. Endpoint engineering lead Computer Software Used the software for: Less than 6 months ### "Superb UEM solution for an S.M.B Gaming firm, meets all our priorities and requirements" July 24, 2024 4.0 Overall , was pretty good right from the initial demo to sales, finally culminating in implementation. I do not have any complaints or regrets and actually look forward to dealing with their tremendously endowed tech support. Pros Hexnode UEM has succeeded in streamlining our MDM capabilities for a variety of endpoints across our fleet. While it does lack some features, I am quite excited reading about their roadmap, futuristic plans and their greater ease of deployment. As an UEM administrator, all this information is absolutely music to ears and I hope it joins the Gartner's quadrant soon with it's every increasing features and product landscape. Cons Poor customization and branding for aesthetics Nil or poor patch management capabilities No OSD deployment available from Hex node, still using a manual Os deployment a legacy tool to accomplish this. Alternatives considered [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/) Review Source Rudra Prayag P. Consultant Information Technology and Services Used the software for: 1-2 years ### "Hexnode Review" January 19, 2023 5.0 We were able to choose the necessary business applications and send them to the precise user devices that required them. We spent much less time and effort as a result. Pros You may add enterprise, store, and web applications to your inventory using Hexnode's user-friendly application administration interface. The tool was quite easy to use. Cons I haven't yet experienced any hiccups. The process for pushing applications was faultless and required little maintenance. 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