# Cro Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Cro Software - reviews, pricing plans, popular comparisons to other Waste Management products and more.

Source: https://www.capterra.com/p/146298/Cro-Software-Solutions

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# 

 Cro Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 2, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Cro Software

## What is Cro Software?

CRO Software Solutions is an efficiency software that manages your assets (bins, containers, portable toilets etc) drivers (gps tracking, routing, EDL etc), dispatchers, accountants (auto invoicing, seamless integration to all QB versions) and your customers. the only software you need for the METAL RECYCLING, WASTE MANAGEMENT, PORTABLE TOILET, and SERVICE industry.

## What is Cro Software used for?

[Route Planning](https://www.capterra.com/route-planning-software/)[Asset Tracking](https://www.capterra.com/asset-tracking-software/)[Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/)

Top alternative

Featured

Overall rating

Based on 54 user reviews

Reviews sentiment

Positive

83%

Neutral

15%

Negative

2%

Starting price

$400

Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Cro Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.rapidworks.com/&name=Cro Software)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Cro Software

4.3 (54)

VS.

[4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

$400

Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (54)

Ease Of Use

4.6 (1,416)

Value For Money

4.3 (47)

Value For Money

4.4 (1,220)

Customer Service

4.6 (52)

Customer Service

4.6 (1,369)

## Cro Software alternatives

[4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

Highest Rated

[Curri](https://www.capterra.com/p/10026574/Curri/)

[4.8 (88)](https://www.capterra.com/p/10026574/Curri/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10026574/Curri/)

[OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)

[4.6 (257)](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

Starting price

$35.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161579/OptimoRoute/)

[Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)

[4.7 (364)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting price

$24.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/131389/Elite-EXTRA/)

[View all alternatives](https://www.capterra.com/p/146298/Cro-Software-Solutions/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

4.6 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Scheduling

5.0 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Mobile Access

4.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Data Import/Export

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Real-Time Monitoring

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

Customizable Reports

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

Cro Software 74 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Track the status of assets and whether they're checked in or out

Designed to serve commercial properties

Track and manage adherence to policies for any service, product, process, or supplier

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Import and export data to and from software applications

Manage sending personnel and resources to a site as needed

Plan when and how to dispose of outdated or decommissioned assets

Assemble applications and processes by dragging over and arranging pre-built components

Track all personnel who operate company vehicles

Electronically collect payments for goods or services

Coordinate emergency medical response

Track employee schedules, availability, and performance across projects and tasks

Track the location of specific equipment at all times

Monitor and record expenses such as purchases or charges incurred

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Management of commercial motor vehicles for work-related purposes

Monitor fuel consumption and optimize fuel usage

Visualize locations on a map

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Monitor the movement of one or more IT assets throughout the organization

Manage and track all job information and associated tasks

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Track driver locations on a map in real time

Identify the physical location of an individual, asset, device, etc.

Management of the flow of things between point of origin and point of consumption.

Schedule predetermined or ad hoc maintenance services and labor requests

Log miles driven for tax deduction or reimbursement purposes

Access software remotely via mobile devices

Notifications via mobile devices

Manage and support multiple locations

Manage and track customer orders for goods, investments, or any other purchases

Accept, record, and reconcile financial transactions

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Create, send, and track purchase orders and their statuses

Integrates with QuickBooks

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Receiving/Production Management

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

For residential properties

Track past routes to better plan and optimize repeat trips

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Track and manage the scheduling of tasks

Organize customer data and accounts by user or geography

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Real-time vehicle tracking for monitoring location, route, speed, etc.

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Track and report on waste management and disposal processes.

Track and segment collected waste based on their properties

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.1 (54)

4.1

Based on 54 reviews

## Pricing

Value for money

4.3 (47)

Basic

$400.00

Per Month

Value for money

4.3 (47)

4.3

Based on 47 reviews

## Integrations

[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (52)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (52)

4.6

Based on 52 reviews

## User reviews

Overall rating

4.3

Based on 54 reviews

Filter by rating

5(27)

4(18)

3(8)

2(0)

1(1)

Mentioned topic

Sorted by most recent

MS

Mario S.

General Manager

Environmental Services

### "Reliable Software with Great Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 20, 2026

Overall, Cro Software has been a great fit for our company. It handles everything we need efficiently, and the team is receptive to customer feedback, frequently implementing suggested improvements.

Pros

Support is consistently reliable. The team is quick to respond and usually returns calls promptly whenever we need assistance.

Cons

The main issue I’ve experienced is being signed out while actively using the system. This tends to happen most often when sending invoices or processing autopay accounts.

Alternatives considered

[WAM Software](https://www.capterra.com/p/79230/WAM-Hauler-Easy-Bill-Route/)

Reasons for choosing Cro Software

Cro seemed to offer all the necessary features we were looking for at the time of purchase, and the layout was user-friendly and easy to navigate compared to other options.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KL

Kati L.

Logistics and Operations Coordinator

Construction

### "Dash Disposal Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 17, 2026

It has been absolutely wonderful working with this company. They are always supportive and give feedback if I have questions on what's the best way to optimize it the most for my company. The initial set up they made extremely easy even when I was so nervous. The program itself is very easy to learn. It's been great to be able to find what I need so easily for my company whether its GPS for my drivers or reports for billing.

Pros

Its so simple to use. Everything you need is on one screen. They also provide plenty of training and make sure you are comfortable before using their program. My favorite thing is, if I ever have a question, I just email them and they get right back to me and either send screen shots how to do it, or they are willing to set up a call and walk me through it. They are a very supportive company! They have been the absolute best to work with. One of my favorite reports is I can see my inventory all on one page. It literally tells me how many of each size dumpster I have available and also where all the ones in use are located and for how long they have been on site.

Cons

Sometimes there isn't a specific report I need, but if you reach out and submit a request, they are willing to work with you, and it may be on their next update.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KD

Kevin D.

President

Environmental Services

### "Excellent Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 6, 2026

Excellent. This software has help our business a lot. Our runs are in real time an the most efficient they have ever been.

Pros

Ease of use. Route & Asset management. Reports are very useful - they provide a lot of insight to the business.

Cons

Price. The price continues to go up. Every time you add a truck the price goes up. An option to schedule based on person rather then truck would be a good thing.

Alternatives considered

[Geotab](https://www.capterra.com/p/18289/MyGeotab/)

Reasons for choosing Cro Software

I can't remember. It was a long time ago.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KC

Kayla C.

Office Manager and Portable Sanitation Manager

Construction

### "CRO checked all the boxes for us!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 6, 2026

Scary at first, and extremely hesitant. We were scared we were going to invest time and money into this software and hate it. It was a breath of fresh air to see how easy it was to navigate, and how well our crews took to it! Our office, dispatchers, and drivers all rave about how much they love CRO now.

Pros

CRO was easy to learn, and to implement! I genuinely do not know how we operated before. The price is right, and our drivers can not live without it now! Whenever we have a question or problem \[sensitive content hidden\] and the support team are always so quick to help us out. CRO checked all the boxes for us.

Cons

From time to time, random jobs will not pop up in our billing queue (I think we are doing something off or wrong though lol). We still struggle with plotting where septic tanks are as well.

Alternatives considered

[Basestation](https://www.capterra.com/p/246148/Basestation/)

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)

[Jobber](https://www.capterra.com/p/127994/Jobber/)

[ServiceCore](https://www.capterra.com/p/158918/ServiceCore/)

Reasons for choosing Cro Software

Price was right, local contact person/sales women put our mind at ease, checked all the boxes!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LH

Luanne H.

Manager of Portable toilet business

Retail

### "Honest review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 31, 2026

We have been with Cro for a few yrs now and overall I see no reason we would ever leave. Support has really been the very best thing about this company

Pros

The thing we like most about Cro is ease of use. I always saying nothing in life should really be that hard and this software proves that.

Cons

As Cro developes more and more features it creates different paths to get to the same place (this is great) but I would love some more training videos as to the preferred path or any side effects taking each different path can have

Switched from

[Summit Service Systems](https://www.capterra.com/p/124934/Summit-Service-Systems/)

Ease of use, cloud based, data storage, better support

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TM

Terry M.

Owner

Mining & Metals

### "Long time CRO user"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 24, 2026

We have been using CRO for more than 10 years and it transformed our trucking operation from a clumsy, paper based system to a cloud based, immediate response system with drivers receiving immediate, accurate information. The ability to control both customer info and asset management within one system is invaluable.

Pros

\-Central database for customer info -inventory/map control of assets -drag and drop between jobs -ability to upload pics and maps for drivers -signature page for deliveries -real time map showing trucks locations and data

Cons

\-cloud based platform means it can't be tailored to individuals -driver interface is sometimes difficult to use when entering bin numbers

Switched from

[Act!](https://www.capterra.com/p/175860/Act/)

CRO was light years ahead of what we were previously using

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KP

Kristin P.

Admin

Transportation/Trucking/Railroad

### "Love this program "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 30, 2024

I like it. I use it daily and its a big part of my company. we couldn't do what we need to without it.

Pros

Easy to use. customer service is great and response is very fast!

Cons

its slow and doesn't allow to log on when you click it once. It keeps making you hit the log in button at least 3 times before it'll log in.

Switched from

[RouteSavvy](https://www.capterra.com/p/158785/RouteSavvy/)

Found a better integration for our system and easier for our drivers to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ER

Eric R.

Manager

Environmental Services

### "Growing Company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 29, 2020

We looked for over a year for a system. They have been top notch!!

Pros

The features line up well with what type of business we do. The team at CRO have been outstanding to work with!

Cons

Having to run 2 systems while the transfer takes place. Not that bad though.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JK

Jillian K.

Dispatch Manager and Business Support

Utilities

### "Heave Away Cro Reveiw "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 13, 2020

Great! like all software there is a learning curve and sometimes the way things are done in the app are not always that instinctive when they could be. It has taken some trial and error and I have the hang of it all now but trying to show someone new how to use it sometimes its tricky

Pros

How quickly support responds and how easy and convenient it is to set up training and support. Everyone that I have encountered while working with cro have been very knowledgeable, kind and great at their jobs!

Cons

Seems like there is often little bugs. For example this week for the first time since we started using cro all our requests that were set up as reoccurring all went unassigned from a truck so I had to go in and reassign all the services to a truck. Now that isn't a huge deal but if I hadn't of noticed we would have missed clients since they weren't on his driver app under his truck

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

Sam H.

Manger

Transportation/Trucking/Railroad

### "Hoping this can help us fix a few issues because we had been overall happy with product tell updates"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 12, 2020

We started started with Cro we were overall happy oher than a few problems in billing we were able to work around. They are very good with support and training but we have been frustrated with some of the updates that makes it hard on us the way we do billing considering looking in to other options. I have also heard of others new customers being charged less than us.

Pros

The dispatching has been very helpful and seems to work very well.

Cons

Billing has some thigs that need worked out when we started (negatives were a problem) we found a way to work around it hoping they would fix it. Cro put out new updates leaving several invoices in limbo we were lucky we still were keeping a paper book trail and also making us hand write on 30% of are invoices. We have been told it might be fixed today , tomorrow or in the next up date which none have happened.

Reasons for choosing Cro Software

We choose Cro over starlight because of price. I think it may be cheaper know.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/146298/Cro-Software-Solutions/reviews/)

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Popular comparisons

[Curri vs Cro Software](https://www.capterra.com/compare/146298-10026574/Cro-Software-Solutions-vs-Curri) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

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