# Zoho Inventory Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Zoho Inventory the right Inventory Control solution for you? Explore 415 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146241/Zoho-Inventory/reviews --- Zoho Inventory 4.5 (415) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Zoho Inventory Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews JM Jason M OwnerRetail, 2 - 10 employeesUsed the software for: 6-12 months. “I liked the easy integrations inside the Zoho ecosystem, to create reporting, to pull out delivery slips, and all that stored in the right place.“ April 30, 2025 LG Leonard G Pharmacy TechnicianHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “Bugs issues sometimes which may finds annoying“ December 22, 2025 CT Clara T AccountantTelecommunications, 11 - 50 employeesUsed the software for: More than 2 years. “I like the tight integration of Zoho Inventory with the accounting software I use, allowing me to keep my stock and financial records synced up.“ April 11, 2025 LG Leonard G Pharmacy TechnicianHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “Poor security system.“ December 22, 2025 JL Janne L Finance and CommerceLeisure, Travel & Tourism, 10,001+ employeesUsed the software for: 1-2 years. “It greatly improved management because you can have a more organized process that also makes it easier to keep track of detailed transactions without losing information.“ April 11, 2025 Pariss G OperationsMarketing and Advertising, 11 - 50 employeesUsed the software for: Less than 6 months. “Doesn't allow me to remove features I don't need which leads to clutter.“ October 8, 2024 JM Jason M OwnerRetail, 2 - 10 employeesUsed the software for: 6-12 months. “I liked to use it for my stock management and in addition to the other Zoho tools when we were using them.“ April 30, 2025 Harsh V CEOBuilding Materials, 2 - 10 employeesUsed the software for: Less than 6 months. “Being a web based CRM, the customization is a bit less than I would have liked.“ July 22, 2024 ## Showing most helpful reviews Showing 1-25 of 415 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Erik S. CEO Logistics and Supply Chain Used the software for: 6-12 months ### "Zoho Inventory Review." January 8, 2025 5.0 I believe Zoho Inventory is one of the leading inventory program on the market. Nothing is perfect but they are the closest to being a perfect program. Pros Zoho Inventory is a user friendly product that is easy to set up and use. The product allows you to provide a custom link for your clients to review live inventory as well. Cons There is a little issue when needing to update inventory levels it will not keep track on the dates and time if it was increased or decreased from what it was previously to ensure that their are no issues or to detect were the issue started from. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) Reason for choosing Zoho Inventory The program overall was the best and leading the industry. Review Source PP Paloma P. Communications Manager Sports Used the software for: 2+ years ### "Effective software for inventory management." November 27, 2025 4.0 Zoho inventory is a great software. It has given us a centralised view of our inventories and enabled us to maintain optimum stock levels. The software is easy to use and has quality customer support services. Pros The product is very effective for inventory management and order tracking. Software ease of use and adaptability. Integration of the software with other systems such as Shopify, Zoho Books and Zoho CRM is seamless. Cons The software is very intact. We have not experienced notable flaws during deployment and implementation. Switched from [Flowspace](https://www.capterra.com/p/210343/Flowspace/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Katana Cloud Inventory](https://www.capterra.com/p/172888/Katana-MRP/) The main reason for switching to Zoho Inventory is because we wanted an all in one inventory management tool. Review Source NN Nick N. Owner Textiles Used the software for: 6-12 months ### "Not very satisfying " May 13, 2025 3.0 Pros The layout is pretty nice once you get used to it, and I can push orders to shipping fast, which used to take me forever before. Cons The interface feels a bit slow or clunky, like I need 3 clicks to do 1 thing. And the setup took me a bit cause there’s a lot of settings, but once it’s done it’s solid. Review Source Amber L. Owner Consumer Goods Used the software for: Less than 6 months ### "Reliable and cost effective" February 5, 2026 4.0 I'm someone who values customizable, simple software, and Zoho feels a bit too data-heavy. It has a very digital, clinical interface and lacks the creative feel of some newer, design-focused inventory apps, but it makes up for it in raw reliability. Pros Zoho Inventory is cost effective, reliable, and if you're already using Zoho Books, they integrate perfectly. Cons Zoho Inventory has monthly order limits, and it's not an easy process to integrate accounting software other than Zoho Books. Review Source CT Clara T. Accountant Telecommunications Used the software for: 2+ years ### "Great tool as a inventory tracker." April 11, 2025 5.0 It has simplified my work at Leader Sat Africa by automating the update of inventory, consequently saving me hours of trying to reconcile manually on a monthly basis. Pros I like the tight integration of Zoho Inventory with the accounting software I use, allowing me to keep my stock and financial records synced up. Cons I think the reporting features are a little limited needing to customize reports for different needs requires a little more effort than I’d like. Switched from [Google Keep](https://www.capterra.com/p/233847/Google-Keep/) Feature are very much less as per my requirements. Review Source ES Ehsan S. Production Manager Apparel & Fashion Used the software for: 2+ years ### "Central orders, shipping, and marketplaces management." September 12, 2025 4.0 Fulfillment and purchase planning were managed from a unified view, backorders were addressed consistently, and shipment notifications were communicated to customers sooner, which reduced follow-ups and allowed production to stay in step without needing to perform a scramble for labels or stock. Pros Order processes link quotes, sales, packaging, and shipping together in one location, with security roles and audit logs, while marketplace and cart integrations cut down on manual entry, and reporting identifies trends to inform reordering points and avoid stockouts during peak periods. Cons Ramp time is correct for simulating bundles, warehouses, and products, and cron sync or template quirks hinder teams when marketplace listing optimization and custom shipping document optimization are done in hectic cycles. Review Source Lisa P. content marketing writer Retail Used the software for: Less than 6 months ### "Multi-channel inventory management made simple!" May 26, 2025 5.0 Super easy to implement. Was necessary because we were using different sales channels, so it was important to find something reasonably priced, and easy for our whole team. Pros The Dashboard. Super visual, simple and clean design. not only basic information, but additional (and needed information) without worrying about complicated charts or the need for analysis. Cons I actually feel that it simplified our operations and and met our needs. I actually don't have any negative feedback. Review Source MA Moath A. Operations Manager Construction Used the software for: 2+ years ### "Zoho inventory allows us to track tools between several sites." July 2, 2025 5.0 See and know what gear we already owned, avoid over purchasing; super helpful when passing gear between jobs and working in multiple locations. Pros Zoho Inventory helps you easily track the availability of equipment, move them across projects, and create purchase orders for new tools. Barcode scanning has been a savior in terms of reducing manual entry errors. Cons We had to go through some workarounds at first to integrate with our accounting software. And it could offer more offline support in the mobile app. Review Source LG Leonard G. Pharmacy Technician Hospital & Health Care Used the software for: 1-2 years ### "Zoho inventory a nice app" December 22, 2025 5.0 Zoho inventory is a fantastic inventory management app for me ever since I have been using it. I always enjoy there beautiful features. Pros \- It has an easy learning curve - Beautiful order management - Great reporting system - The pricing is competitive with a free plan - Accurate shipping and fulfillment Cons \- Bugs issues sometimes which may finds annoying - Its limited customization - Poor security system. Review Source adel M. Wholesale Wholesale Used the software for: Less than 6 months ### "Great App." February 22, 2025 5.0 Very good, it does what I need it to do . Pros Inventory Management, it is very simple and easy to use. Cons Not being able to have all my data on Zoho Invoice Review Source CC Cybele C. Human Resource Manager E-Learning Used the software for: 1-2 years ### "The best tool for order and inventory management" May 9, 2024 5.0 The experience is great. My work has been so easy and perfect. Pros Firstly, the dashboard looks nice. It is so easy and simple to navigate through it. It also can be integrated with other tools hence making work easier. Cons So far, i have not encountered any issues in this great software. Switched from [Finale Inventory](https://www.capterra.com/p/149851/Finale-Inventory/) I wanted to try something new after i had issues with the previous tool. Review Source DS Dayle S. Front-end Developer E-Learning Used the software for: Less than 6 months ### "Fair, but there’s better." June 20, 2023 4.0 Not too great. I’d say ‘okay’ at best. The amount of emails we had to send to their customer support team to receive a response data later, often which didn’t answer questions or were irrelevant made this software a bad choice for us. Pros The software itself was great! Probably one of the best! The amount you can do with it is endless and forever growing. Cons The customer service team is terrible. And the connection plugin from your store to the Zoho online system is very temperamental. Not exactly what you want when running a busy business. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Zoho Inventory We chose Zoho due to the amount of features which it offered which would accommodate for most if not all our business needs. Review Source VR Verified Reviewer Prop. Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Zoho Inventory" September 3, 2019 4.0 Solving all my issues in keeping a check on y stocks,in my different locations... Pros Cloud Based, Accurate Inventory Accounting,seamlessly works with zoho books. Cons That i had to pay for Zoho Inventory seperately inspite purchasing zoho books,also its a lil long to get it to check all the shipment fulfilment process,should be a lil more customized ,like a click away Alternatives considered [Tallyfy](https://www.capterra.com/p/153254/Tallyfy/) Reason for choosing Zoho Inventory Because it is easier to understand for new comer,also has an easier cloud based approach Switched from [Tallyfy](https://www.capterra.com/p/153254/Tallyfy/) Because this is easier for a novice to understand,unlike tally. Review Source KR Katherine R. CEO Apparel & Fashion Used the software for: 6-12 months ### "Good Inventory App" April 21, 2025 4.0 I really like Zoho in the beginning of my e-commerce journey as a new entrepreneu Pros Zoho is easy to use as a new e-commerce entrepreneur Cons It is easy to use, it has good shipping integrations Review Source TT Tommy T. AV Technician Construction Used the software for: Less than 6 months ### "Amazing software with a few hiccups for bigger businesses." December 10, 2024 5.0 A great software for small to medium size business. Pros Nice features and implements well with the rest of Zoho Cons Steep learning curve. It can be a bit overwhelming. I don't know how it will be for larger businesses that uses other systems. Review Source VR Verified Reviewer CEO Building Materials Used the software for: Less than 6 months ### "A web version of MASS 500, with tons of features. " July 22, 2024 5.0 Has been exceptional. Customer service is great, and helpful. Pros If you have ever used Mass 500 or similar systems, this will be a breeze to use. I do find that for my use the customization is a bit difficult, but for the most part, its able to do everything I need to run business day to day. Has multi user control, has new history tracking, last purchase price, inventory inquiry, and even has support for business in SQFT, LFT. I am happy that i got to find this before i went other routes. The cost was also much lower than any other system I had tested. Cons Being a web based CRM, the customization is a bit less than I would have liked. Especially how the documents look, or ease of finding profit margin by the invoice, or item level, but i hope someone at ZOHO is looking into this. Alternatives considered [Sage CRM](https://www.capterra.com/p/227247/Sage-CRM/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Pipeliner CRM](https://www.capterra.com/p/125911/Pipeliner-CRM/) Reason for choosing Zoho Inventory Price, and customer service. Review Source DM Dakota M. Operations Manager Facilities Services Used the software for: 1-2 years ### "VERY USEFUL" October 3, 2024 5.0 It’s a super great tool! I wouldn’t use any other tool Pros I like that I’m able to keep up with all of our new products and it’s all nice and organized! Cons It’s a little tough to learn when you are learning on your own how to use it Review Source VR Verified Reviewer Owner Cosmetics Used the software for: 1-2 years ### "Easy setup and cost effective" January 14, 2024 4.0 Pros Zoho helps me keep track of my inventory levels and valuation, is easy to use, and was incredibly easy to setup and deploy. Cons I wish that there were customizable fields available on the item records, and reporting could be more comprehensive and customizable. Review Source LB Liliana B. Cloud Solution Specialist Computer Software Used the software for: 2+ years ### "Good value for money - best works for small businesses" April 19, 2023 4.0 Easy to track inventory, reporting is quite clear and straight forward Pros Ease of use and the customer support are very efficient. Cons Some basic features like average cost of an item not possible to have it displayed with users of an organization other than Admins. Alternatives considered [Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/) Switched from [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) Zoho Inventory is more reliable than Sage Review Source VR Verified Reviewer Company Owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "A good inventory management platform" November 12, 2023 5.0 It is good so far- we have not long started using it but it has been extremely easy to implement! Pros This has strong core functions, is easy to use and very reliable with zero bugs or downtime after a few months in. Cons It would be good if there was more integration functionality with zoho books. Review Source JO Julio O. IT Retail Used the software for: 6-12 months ### "Overall Experience Good. Not Fully Convinced of Scalability" January 13, 2022 4.0 Overall experience is decent. We're going to start scaling it a lot more and will really test how well it performs. Pros One of the key features is the ease of set up and configuration. Customization options are also decent. The ability to operate in multiple currencies is also key. Cons The workflow for PO entry, sales order entry and their relationship can be cumbersome and may not necessarily scale well. There are options for bulk import, but with limitations. Pricing on one section of their site when you are starting a trial shows one price. When you are converting from the trial, it shows a different price. This is misleading. Multi-warehouse option is not available in the free version Review Source VR Verified Reviewer CEO Tobacco Used the software for: 2+ years ### "Great App" April 9, 2023 5.0 Pros Easy to use, very versatile, it has become seamlessly essential to our business Cons Customer service is a bit slow and clunky Review Source JF Julie F. Vice-présidente Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Simple but well good" September 19, 2023 4.0 Pros The functions are easy to use and to deal with! Its worth it. Cons The only thing is if we scan some product for an order we cant scan twice Review Source OL Ola L. Cloud Engineer Information Technology and Services Used the software for: 2+ years ### "A great tool to keep track of your inventory" May 31, 2023 5.0 It invaluable if you are handling orders with multiple warehouses. Pros It's an easy to use product in the Zoho universe of applications. We only use Inventory, but there are many to choose from. We use it to keep track of inventory, orders and stock levels . Cons Can't really think of any negative things. It does what it's suppose to do. Review Source KC Kelly C. Owner Apparel & Fashion Used the software for: 1-2 years ### "Best I've Found" July 6, 2019 5.0 Prior to using Zoho I had never kept track of my expenses aside from the cost of the inventory itself. With Zoho Books, I've been able to keep track of my intangibles as well as physical inventory. Pros I have tried out so many different accounting software apps, and this is the one I've found works the best for me. I have a very small business, just me, and the revenue is still pretty low. So it is such a relief that my entire budget doesn't have to go to monthly fees, and that I didn't have to take the time to build my own. So many great features, and the developers are constantly adding new things, (that you can vote on!). I've only had to contact customer service a few times, but the times I have, they have been very personable and patient. Cons My only feature that I really need is that I need to be able to delete custom fields even after I've used them. I've added some fields that were later added by the developers, and that means that even though I'm not using them anymore, that's one custom field slot used up. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.