# Zoho Inventory Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of Zoho Inventory Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Zoho Inventory Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/146241/Zoho-Inventory --- # Zoho Inventory Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 12, 2025 Written byMolly Burke Molly Burke Molly Burke is a senior analyst and writer for Capterra. She covers customer experience and marketing in the retail and restaurant industries, with a focus on how emerging technology is transforming the way everyday people shop. Her insights o... [See bio & all articles](https://www.capterra.com/resources/author/mburke/) Edited byCaroline Rousseau Caroline Rousseau Content Editor After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers devel... [See bio & all articles](https://www.capterra.com/resources/author/caroline-rousseau/) Content Editor Written by [Molly Burke](https://www.capterra.com/resources/author/mburke/) Molly Burke is a senior analyst and writer for Capterra. She covers customer experience and marketing in the retail and restaurant industries, with a focus on how emerging technology is transforming the way everyday people shop. Her insights on generative AI, social media, and other tech trends have been featured in The New York Times, Vogue, BBC, CNBC, Forbes, and the Financial Times, among other publications. Edited by [Caroline Rousseau](https://www.capterra.com/resources/author/caroline-rousseau/) Content Editor After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers develop and produce compelling content about today’s business matters. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zoho Inventory Zoho Inventory Overview: ### Key takeaways Insights from verified Capterra reviews Zoho Inventory helps small and midsize retail and distribution teams manage orders, stock, and fulfillment across channels. It integrates with accounting and e-commerce to centralize operations. Reviewers value its affordability and barcode tools, though some cite limited customization. Recent updates like replenishment automation and kit items show a focus on scaling workflows. ### Our verdict Zoho Inventory is a good fit for SMBs that need to manage inventory across multiple channels without investing in complex systems. Its fixed pricing and native accounting integration make it appealing for teams already familiar with the Zoho ecosystem, but buyers should expect limited template customization and occasional setup friction. Overall rating Based on 415 user reviews Reviews sentiment Positive 93% Neutral 4% Negative 3% Starting price $39 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Zoho Inventory alternatives If Zoho Inventory’s interface, feature set, or pricing structure doesn’t align with your business needs, explore other inventory management tools that may offer a better fit for your workflows, customization preferences, or integration requirements. Highest Rated [4.8 (1,134)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (2,007)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (3,282)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.6 (954)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/146241/Zoho-Inventory/alternatives/) ## Who uses Zoho Inventory? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Zoho Inventory's interface Users describe Zoho Inventory’s interface as simple and functional, with clear navigation and a visually clean dashboard. However, some reviewers mention friction when searching for items, noting that keyword-based search can be restrictive and unused features cause clutter. 2+ Molly Burke Zoho Inventory’s dashboard and mobile-friendly design help teams find inventory data quickly. Keep in mind that some users find the search functionality limited, and that clutter from non-removable features can slow navigation if you have a large catalog. Ease of Use 4.4 (412) 4.4 Based on 412 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Molly Burke Zoho Inventory’s top-rated features help your team maintain control over stock and orders with minimal friction. The system’s clarity and mobile access support fast decisions, while its structured workflows reduce errors and simplify fulfillment. Features 4.3 (411) 4.3 Based on 411 reviews The Zoho Inventory features below were rated the highest by our reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years. Inventory control 4.7 (42) 42 reviewers rated this feature Track day-to-day stock and sales across platforms with quick lookup and correction tools. Users highlight the ease of organizing inventory, adjusting quantities, and maintaining accurate levels across store and online channels. Order management 4.5 (46) 46 reviewers rated this feature Automatically adjust inventory when orders are placed or invoices are generated. Reviewers note smooth order tracking and integration with other Zoho tools, though some mention occasional sync issues with external stores. Inventory management 4.4 (44) 44 reviewers rated this feature Monitor inventory valuation and product availability with features that support basic automation. Reviewers note ease of use and setup, though advanced functions may require paid plans. Picklist 0 reviewers rated this feature Generate picklists to streamline order fulfillment by organizing items for packing and shipping. This helps reduce errors and speeds up the picking process, especially in high-volume environments where accuracy and efficiency are critical. UoM (Units of Measure) 0 reviewers rated this feature Define and manage multiple units of measure for products, allowing for flexible tracking and conversion across sales, purchases, and stock adjustments. This is especially useful for businesses handling bulk items or varying packaging formats. Barcode generation 0 reviewers rated this feature Create and assign barcodes to products for faster identification, scanning, and tracking. This feature supports inventory accuracy and simplifies stock movement across locations, reducing manual entry and improving traceability. Stock counting 0 reviewers rated this feature Conduct physical stock counts and reconcile discrepancies with digital records. This feature supports periodic audits and ensures inventory data remains accurate, helping teams maintain control over stock levels and reduce shrinkage. Transfer order summary 0 reviewers rated this feature Users can now view a consolidated summary of transfer orders, including item details, source and destination warehouses, and shipment status. This helps streamline warehouse coordination. (Released June 2025) Record locking 0 reviewers rated this feature Admins can lock records such as invoices and bills to prevent unauthorized edits after finalization, ensuring data integrity and audit compliance. (Released May 2025) All key features (88) Outsource and manage third party logistics 0% of 0 reviewers... Define levels of authorization for access to specific files or systems 0% of 0 reviewers... Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. 0% of 0 reviewers... Integrate with a third-party accounting system 0% of 0 reviewers... Dashboard to view the status of ongoing processes, identify current incidents and track past activities 100.00% of 1 reviewers that rated this feature as important or highly important Generate one-off reports that meet information requirements 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 60.00% of 5 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases 100.00% of 10 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws 0% of 0 reviewers... Manage customer orders that cannot be filled immediately due to out-of-stock items 0% of 0 reviewers... Create and assign barcodes to products for faster identification, scanning, and tracking. This feature supports inventory accuracy and simplifies stock movement across locations, reducing manual entry and improving traceability. 0 reviewers rated this feature Scan barcodes to ensure accurate pricing and label tracking 33.33% of 6 reviewers that rated this feature as important or highly important Identify and track items using barcode tags or RFID (radio-frequency identification) tags 33.33% of 3 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers 68.75% of 16 reviewers that rated this feature as important or highly important Material list of manufacturing parts and associated costs 0% of 0 reviewers... Create and manage digital catalog of products/services with their details, specifications, and price 50.00% of 2 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together 0% of 0 reviewers... Centralized database of stakeholders and their contact information such as names, address, phone number etc. 100.00% of 2 reviewers that rated this feature as important or highly important Process to track, record, and analyze expenses that occurred over the entire duration of a given project 33.33% of 3 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. 0% of 0 reviewers... Access previous interactions or concerns to maintain customer relationships 0% of 0 reviewers... Add customized logos and colors to align with company branding 100.00% of 6 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases 0% of 0 reviewers... Alter the layout and content of reports 0% of 0 reviewers... Pre-designed layouts that can be customized to match preferences and requirements 0% of 0 reviewers... Import and export data to and from software applications 83.33% of 6 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency 75.00% of 8 reviewers that rated this feature as important or highly important Manage order deliveries until they are received by the customers 0% of 0 reviewers... Track item deliveries through dispatch notifications, status and location tracking, and ETA updates 0% of 0 reviewers... Track products that are for sale at a reduced price or part of coupon promotions 0% of 0 reviewers... Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products 69.23% of 13 reviewers that rated this feature as important or highly important Transfer of data from one computer system to another 0% of 0 reviewers... Designed for third-party logistics companies. 0% of 0 reviewers... Form predictions based on past and present data/trends 40.00% of 5 reviewers that rated this feature as important or highly important Cross-checking financial records with physical inventory counts and records 40.00% of 5 reviewers that rated this feature as important or highly important Track day-to-day stock and sales across platforms with quick lookup and correction tools. Users highlight the ease of organizing inventory, adjusting quantities, and maintaining accurate levels across store and online channels. 42 reviewers rated this feature Monitor inventory valuation and product availability with features that support basic automation. Reviewers note ease of use and setup, though advanced functions may require paid plans. 44 reviewers rated this feature Maintain and control the stock level of inventory 66.67% of 6 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items 66.67% of 24 reviewers that rated this feature as important or highly important Create invoices from scratch or have recurring invoices 50.00% of 2 reviewers that rated this feature as important or highly important Store and view prior invoices for each account/client 100.00% of 1 reviewers that rated this feature as important or highly important Captures invoice data and maintains comprehensive records for auditing and reporting purposes 100.00% of 1 reviewers that rated this feature as important or highly important Integration with Internet of Things devices to automate real-time tracking, data collection and other processes 100.00% of 2 reviewers that rated this feature as important or highly important Collect, organize, and track inventory/product data including item numbers, descriptions, etc. 42.86% of 7 reviewers that rated this feature as important or highly important Group and package individual but related items as one package set 0% of 0 reviewers... Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations 100.00% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices 66.67% of 6 reviewers that rated this feature as important or highly important Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels 50.00% of 2 reviewers that rated this feature as important or highly important Manage and handle various international currencies 0% of 0 reviewers... Manage and support multiple locations 90.00% of 10 reviewers that rated this feature as important or highly important Create, send, and view electronic invoices 100.00% of 1 reviewers that rated this feature as important or highly important Manage the process of receiving, preparing, and delivering orders for goods/products 50.00% of 22 reviewers that rated this feature as important or highly important Automatically adjust inventory when orders are placed or invoices are generated. Reviewers note smooth order tracking and integration with other Zoho tools, though some mention occasional sync issues with external stores. 46 reviewers rated this feature Send / receive, process, and execute orders 0% of 0 reviewers... Track orders throughout the fulfillment process 66.67% of 9 reviewers that rated this feature as important or highly important Generate picklists to streamline order fulfillment by organizing items for packing and shipping. This helps reduce errors and speeds up the picking process, especially in high-volume environments where accuracy and efficiency are critical. 0 reviewers rated this feature Ability to link barcodes or serial numbers with specific items for identification 70.83% of 24 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses 55.56% of 9 reviewers that rated this feature as important or highly important Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity 60.00% of 5 reviewers that rated this feature as important or highly important Receive data and information in real time 100.00% of 1 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks 0% of 0 reviewers... Active reporting of data and metrics 50.00% of 2 reviewers that rated this feature as important or highly important Receive system updates as soon as any changes are made 0.00% of 1 reviewers that rated this feature as important or highly important Manage all receiving processes within a warehouse 57.14% of 7 reviewers that rated this feature as important or highly important Admins can lock records such as invoices and bills to prevent unauthorized edits after finalization, ensuring data integrity and audit compliance. (Released May 2025) 0 reviewers rated this feature Managing orders that a customer purchases repeatedly and regularly 100.00% of 1 reviewers that rated this feature as important or highly important Purchase and replenish product stock based on inventory levels and needs 75.00% of 4 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 0% of 0 reviewers... View and track pertinent metrics to find patterns and gain insights from data 63.64% of 11 reviewers that rated this feature as important or highly important Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process 0% of 0 reviewers... Track and facilitate returns of products sold 0.00% of 1 reviewers that rated this feature as important or highly important An order generated by a seller to a customer, containing details about products or services 0% of 0 reviewers... Reports specific to sales analysis for trends and strategies 50.00% of 2 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria 87.50% of 24 reviewers that rated this feature as important or highly important Track and assign specific serial numbers to products 50.00% of 2 reviewers that rated this feature as important or highly important Generate or print labels that contain shipping information for packages 0% of 0 reviewers... Manage and track orders being shipped to customers 63.64% of 11 reviewers that rated this feature as important or highly important Internal and external product tracking codes 50.00% of 4 reviewers that rated this feature as important or highly important Manage special order requested by a customer 50.00% of 2 reviewers that rated this feature as important or highly important Track the status over time for a request, process, asset, or transaction 100.00% of 1 reviewers that rated this feature as important or highly important Conduct physical stock counts and reconcile discrepancies with digital records. This feature supports periodic audits and ensures inventory data remains accurate, helping teams maintain control over stock levels and reduce shrinkage. 0 reviewers rated this feature Manage all supplier data and operations 66.67% of 3 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes 71.43% of 7 reviewers that rated this feature as important or highly important Users can now view a consolidated summary of transfer orders, including item details, source and destination warehouses, and shipment status. This helps streamline warehouse coordination. (Released June 2025) 0 reviewers rated this feature Define and manage multiple units of measure for products, allowing for flexible tracking and conversion across sales, purchases, and stock adjustments. This is especially useful for businesses handling bulk items or varying packaging formats. 0 reviewers rated this feature Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer 0% of 0 reviewers... Manage and track operations and inventory within warehouses 100.00% of 3 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks 0% of 0 reviewers... Get Advice We can help you find the software with the features you need. Molly Burke Zoho Inventory’s top-rated features help your team maintain control over stock and orders with minimal friction. The system’s clarity and mobile access support fast decisions, while its structured workflows reduce errors and simplify fulfillment. Features 4.3 (411) 4.3 Based on 411 reviews ## Pricing Value for money 4.3 (346) Zoho Inventory offers four pricing tiers, with the Standard plan starting at $39 per month for two users when priced monthly, which is significantly lower than the average SMB budget of $1,028 per month for inventory management software. Zoho Inventory offers a free basic version for one user and up to 50 orders a month, and a 14-day trial version of its paid plans. Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/146241/Zoho-Inventory/pricing/) Standard $39.00 Flat Rate,Per Month It includes: - 500 Orders / Month - 2 Users - 1 Warehouse - Composite Items - Dropshipments - Backordering - Item Groups - Customer Portal Professional $99.00 Flat Rate,Per Month It includes: - 5 Automated Workflows / Module - Batch Tracking - Client Portal NEW - Ecommerce Integrations - Integrate 2 Shopify Stores - Serial Number Tracking - 3000 Orders / Month - 2 Users - 2 Warehouses Premium $159.00 Flat Rate,Per Month It includes: - 10 Automated Workflows / Module - Integrate 5 Shopify Stores - 7500 Orders / Month - 2 Users - 3 Warehouses - Custom Functions - Picklists - Contextual Chat - UoM conversion Enterprise $299.00 Flat Rate,Per Month It includes: - 10 Automated Workflows / Module - Integrate 5 Shopify Stores - Serial Number Tracking - 15000 Orders / Month - 7 Users - 7 Warehouses - Advanced Analytics - Multi-Currency Transactions Value for money 4.3 (346) 4.3 Based on 346 reviews ## Integrations Zoho Inventory integrates with accounting and eCommerce platforms to support financial tracking and multichannel order management. These links include a mix of native and third-party connections. Popular integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Molly Burke Senior Content Analyst Connecting Zoho Inventory with your accounting and storefront systems helps your finance team avoid duplicate entries and lets your operations team sync orders and stock across channels without manual updates. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (341) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (341) 4.3 Based on 341 reviews ## User reviews Overall rating 4.5 Based on 415 reviews Filter by rating 5(236) 4(150) 3(18) 2(8) 1(3) Mentioned topic Sorted by most recent JU Joy U. Director Facilities Services ### "Love Zoho Inventory" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 16, 2026 Works for me. Pros It works great for us for order management. We have never had issues with security and it's a good value for our money. It also seems easy to learn as I have had to hire a new inventory personal recently and they had no trouble learning the tool. Cons I am considering using it for invoicing as well but still working out the kinks. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MF Maria Fernanda C. Coordinator Marketing and Advertising ### "Zoho Inventory\*- ready for robust use " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 20, 2026 Pros updates in the last years have been great. it is a robust tool for inventory management integrated int othe zoho ecosystem Cons production processes are not there yet. this is still not part of an ERP system, those types of features need a bit of work. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Amber L. Owner Consumer Goods ### "Reliable and cost effective" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 February 5, 2026 I'm someone who values customizable, simple software, and Zoho feels a bit too data-heavy. It has a very digital, clinical interface and lacks the creative feel of some newer, design-focused inventory apps, but it makes up for it in raw reliability. Pros Zoho Inventory is cost effective, reliable, and if you're already using Zoho Books, they integrate perfectly. Cons Zoho Inventory has monthly order limits, and it's not an easy process to integrate accounting software other than Zoho Books. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LG Leonard G. Pharmacy Technician Hospital & Health Care ### "Zoho inventory a nice app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 22, 2025 Zoho inventory is a fantastic inventory management app for me ever since I have been using it. I always enjoy there beautiful features. Pros \- It has an easy learning curve - Beautiful order management - Great reporting system - The pricing is competitive with a free plan - Accurate shipping and fulfillment Cons \- Bugs issues sometimes which may finds annoying - Its limited customization - Poor security system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PP Paloma P. Communications Manager Sports ### "Effective software for inventory management." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 27, 2025 Zoho inventory is a great software. It has given us a centralised view of our inventories and enabled us to maintain optimum stock levels. The software is easy to use and has quality customer support services. Pros The product is very effective for inventory management and order tracking. Software ease of use and adaptability. Integration of the software with other systems such as Shopify, Zoho Books and Zoho CRM is seamless. Cons The software is very intact. We have not experienced notable flaws during deployment and implementation. Switched from [Flowspace](https://www.capterra.com/p/210343/Flowspace/) [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) [Katana Cloud Inventory](https://www.capterra.com/p/172888/Katana-MRP/) The main reason for switching to Zoho Inventory is because we wanted an all in one inventory management tool. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ES Ehsan S. Production Manager Apparel & Fashion ### "Central orders, shipping, and marketplaces management." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 September 12, 2025 Fulfillment and purchase planning were managed from a unified view, backorders were addressed consistently, and shipment notifications were communicated to customers sooner, which reduced follow-ups and allowed production to stay in step without needing to perform a scramble for labels or stock. Pros Order processes link quotes, sales, packaging, and shipping together in one location, with security roles and audit logs, while marketplace and cart integrations cut down on manual entry, and reporting identifies trends to inform reordering points and avoid stockouts during peak periods. Cons Ramp time is correct for simulating bundles, warehouses, and products, and cron sync or template quirks hinder teams when marketplace listing optimization and custom shipping document optimization are done in hectic cycles. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA Moath A. Operations Manager Construction ### "Zoho inventory allows us to track tools between several sites." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 2, 2025 See and know what gear we already owned, avoid over purchasing; super helpful when passing gear between jobs and working in multiple locations. Pros Zoho Inventory helps you easily track the availability of equipment, move them across projects, and create purchase orders for new tools. Barcode scanning has been a savior in terms of reducing manual entry errors. Cons We had to go through some workarounds at first to integrate with our accounting software. And it could offer more offline support in the mobile app. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Keleigh C. Esthetician Cosmetics ### "You can find something better" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 June 8, 2025 Pros It's very easy to use and has a cloud-based inventory with strengths in e-comm integration. I like that they offer a free plan as well as reasonably priced plans, making it more accessible to small businesses Cons I don't love their support hours or limited features and customization. I understand that's with each plan but the free plan should still have better features Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Lisa P. content marketing writer Retail ### "Multi-channel inventory management made simple!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 26, 2025 Super easy to implement. Was necessary because we were using different sales channels, so it was important to find something reasonably priced, and easy for our whole team. Pros The Dashboard. Super visual, simple and clean design. not only basic information, but additional (and needed information) without worrying about complicated charts or the need for analysis. Cons I actually feel that it simplified our operations and and met our needs. I actually don't have any negative feedback. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NN Nick N. Owner Textiles ### "Not very satisfying " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2025 Pros The layout is pretty nice once you get used to it, and I can push orders to shipping fast, which used to take me forever before. Cons The interface feels a bit slow or clunky, like I need 3 clicks to do 1 thing. And the setup took me a bit cause there’s a lot of settings, but once it’s done it’s solid. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/146241/Zoho-Inventory/reviews/) ## FAQs Zoho Inventory starts at $39 per month or $29 per month when billed annually. The Professional plan is $79, Premium is $129, and Enterprise is $249, when billed annually. Each plan includes a maximum number of users and monthly orders, with add-ons available for scaling. Yes. Zoho Inventory integrates with accounting tools like Zoho Books to sync invoices, payments, and financial records. This helps reduce manual entry and ensures consistency across your finance stack. Yes. Zoho Inventory supports multichannel selling by connecting with e-commerce platforms and marketplaces. This allows businesses to manage orders, stock, and fulfillment from a single dashboard. Yes. Zoho Inventory offers a free plan that includes 50 orders per month, 1 user, and 2 warehouse locations. It’s designed for small businesses just starting out with inventory management. Yes. Zoho Inventory includes barcode scanning features that help speed up stock intake, order picking, and inventory audits. This is especially useful for warehouse teams managing high-volume SKUs. Yes. Zoho Inventory supports drop shipping workflows. You can mark sales orders for drop shipment and have vendors deliver directly to customers without routing through your warehouse. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from Zoho Inventory’s own online content in August 2025, including the product's website and its social media channels. ## Related reading ### [What Is ERP Software? Pros’ Insights Into Business Transformation](https://www.capterra.com/resources/what-is-erp-software/) Published July 18, 2024 by [Shubham Gupta](https://www.capterra.com/resources/author/sgupta/) and [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/) ### [5 Key ERP Software Features With Top Products That Offer Them](https://www.capterra.com/resources/key-erp-software-features/) Published May 21, 2024 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) ### [3 Top-Rated Open Source ERP Software](https://www.capterra.com/resources/open-source-erp-software/) Published July 17, 2024 by [Shephalii Kapoor](https://www.capterra.com/resources/author/skapoor/) and [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/) ### [5 Top-Rated Inventory Management Software for Small Businesses](https://www.capterra.com/resources/inventory-management-software-for-small-businesses/) Published June 27, 2024 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) Popular comparisons [Sortly vs Zoho Inventory](https://www.capterra.com/compare/146241-169199/Zoho-Inventory-vs-Sortly-Pro)[Fishbowl vs Zoho Inventory](https://www.capterra.com/compare/123794-146241/Fishbowl-vs-Zoho-Inventory)[Restroworks Inventory Management vs Zoho Inventory](https://www.capterra.com/compare/146241-214036/Zoho-Inventory-vs-Restroworks-Inventory-Management)[NetSuite vs Zoho Inventory](https://www.capterra.com/compare/135757-146241/NetSuite-vs-Zoho-Inventory)[Odoo vs Zoho Inventory](https://www.capterra.com/compare/135618-146241/Odoo-vs-Zoho-Inventory)[QuickBooks Enterprise vs Zoho Inventory](https://www.capterra.com/compare/146241-174984/Zoho-Inventory-vs-QuickBooks-Enterprise)[Cin7 Core vs Zoho Inventory](https://www.capterra.com/compare/133038-146241/Cin7-Core-vs-Zoho-Inventory) [Cin7 Omni vs Zoho Inventory](https://www.capterra.com/compare/133133-146241/Cin7-vs-Zoho-Inventory)[Booqable vs Zoho Inventory](https://www.capterra.com/compare/138689-146241/Booqable-vs-Zoho-Inventory)[Xero vs Zoho Inventory](https://www.capterra.com/compare/120109-146241/Xero-vs-Zoho-Inventory)[InfoPlus vs Zoho Inventory](https://www.capterra.com/compare/146241-158602/Zoho-Inventory-vs-Infoplus)[ShipMonk vs Zoho Inventory](https://www.capterra.com/compare/146241-153768/Zoho-Inventory-vs-ShipMonk)[Finale Inventory vs Zoho Inventory](https://www.capterra.com/compare/146241-149851/Zoho-Inventory-vs-Finale-Inventory)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)