# Shippo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Shippo Software - reviews, pricing plans, popular comparisons to other Shipping products and more.

Source: https://www.capterra.com/p/146146/Shippo

---

# 

 Shippo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Shippo

## What is Shippo?

Ship smarter with Shippo, trusted by 300k+ brands to streamline shipping and access the best rates. Shippo seamlessly integrates with top carriers like USPS, UPS, and FedEx, letting you compare rates and automate label printing, tracking, and returns. Whether shipping 100 or 10,000 packages a month, Shippo saves you time and money. With our user-friendly platform, manage all your shipping from one place, and as your business grows, Shippo scales effortlessly to meet your needs. Our powerful API offers developers full control, enabling custom integrations that fit unique workflows—perfect for e-commerce platforms, marketplaces, and larger enterprises. Real-time shipment tracking, customer notifications, and efficient return management are built right in. Shippo is easy to use, free to get started, and designed for businesses of all sizes looking to optimize their shipping process. Experience simplified, cost-effective shipping with Shippo

## What is Shippo used for?

[Shipping](https://www.capterra.com/shipping-software/)[Label Printing](https://www.capterra.com/label-printing-software/)[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/)

Overall rating

Based on 825 user reviews

Reviews sentiment

Positive

97%

Neutral

2%

Negative

1%

Pros & cons

Intuitive and efficient workflow

Significant time and money savings

Unreliable email communication and support

Starting price

$19

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Shippo alternatives

Highest Rated

[Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)

[4.9 (1,005)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/172133/Pirate-Ship/)

[4.6 (954)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[ShipTime](https://www.capterra.com/p/198849/ShipTime/)

[4.6 (500)](https://www.capterra.com/p/198849/ShipTime/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/198849/ShipTime/)

[Easyship](https://www.capterra.com/p/170399/Easyship/)

[4.3 (277)](https://www.capterra.com/p/170399/Easyship/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/170399/Easyship/)

[View all alternatives](https://www.capterra.com/p/146146/Shippo/alternatives/)

## Who uses Shippo?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Intuitive and efficient workflow

95% positive reviews out of 161

Most reviewers describe ease of use as enabling quick setup, straightforward processes, and minimal learning curve.

Unreliable email communication and support

50% negative reviews out of 66

Some reviewers find email notifications unreliable, with delayed responses and difficulty reaching customer support when needed.

Significant time and money savings

98% positive reviews out of 65

Most users report cost savings consistently reduce shipping expenses and free up time for business priorities.

Ronald P

Marketing Manager, 2 - 10 employees.

"I like it a lot because it has given me automation tools that saved me time and effort."

Tailored for small businesses

95% positive reviews out of 40

Most users comment small business use supports growth, affordability, and professional operations without complex requirements.

Samantha K

Small Business Owner, 1 employee.

"As a small business, it is very important for me to save time and money whenever possible, and I think that Shippo was not just the best option for my business in terms of services provided, but also the most cost effective and easy to implement."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Shipment Price Calculation

4.8 (155)

62.58% of 155 reviewers that rated this feature as important or highly important

You get instant, accurate shipping price comparisons across carriers. Reviewers indicate it’s easy to compare rates, choose the best value, and benefit from discounted prices, though a few mention occasional inaccuracies with UPS quotes.

Shipping Labels

4.8 (145)

66.21% of 145 reviewers that rated this feature as important or highly important

Shippo offers a smooth process for generating and printing shipping labels, letting you select carriers and print 4x6 labels efficiently. Users think it’s user-friendly, integrates with thermal printers, and provides discounted rates, though some dislike label limits on free accounts.

Shipment Tracking

4.8 (142)

61.97% of 142 reviewers that rated this feature as important or highly important

It gives you a centralized way to monitor shipments and share tracking info with customers. Reviewers appreciate seeing all tracking numbers in one place, automatic customer notifications, and easy status checks, though some wish for more direct tracking integration.

Order Management

4.8 (89)

55.06% of 89 reviewers that rated this feature as important or highly important

This aspect helps you manage and view orders from multiple platforms in one place. Some reviewers find it easy to track fulfillment status, filter and search orders, and synchronize with online stores, though a few mention occasional syncing issues with platforms like Shopify.

Label Printing

4.8 (64)

60.94% of 64 reviewers that rated this feature as important or highly important

With this capability, you can print high-quality, clear, and professional labels quickly and easily. Reviewers appreciate how seamless and straightforward the process is, mentioning that setup is simple, labels are legible, and integration with label printers is hassle-free.

Parcel Shipping

4.8 (79)

58.23% of 79 reviewers that rated this feature as important or highly important

Manage and organize the shipping, tracking, and delivery of packages

Shippo 36 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create unique barcodes that tie to a specific product(s) in order to track inventory

Print and scan barcode or labels

Enables the printing of multiple correspondence items at one time.

Find, compare, and select the most time/cost-effective freight carrier

Add customized logos and colors to align with company branding

Import and export data to and from software applications

Manage order deliveries until they are received by the customers

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Manage sending personnel and resources to a site as needed

Transfer of data from one computer system to another

Shipping products/goods by land

Track and manage inventory levels to maintain proper supply

With this capability, you can print high-quality, clear, and professional labels quickly and easily. Reviewers appreciate how seamless and straightforward the process is, mentioning that setup is simple, labels are legible, and integration with label printers is hassle-free.

Premade examples and templates for labels

Supports multiple file formats, such as Doc, Docx, PDF, HTML, etc.

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage the process of receiving, preparing, and delivering orders for goods/products

This aspect helps you manage and view orders from multiple platforms in one place. Some reviewers find it easy to track fulfillment status, filter and search orders, and synchronize with online stores, though a few mention occasional syncing issues with platforms like Shopify.

Track orders throughout the fulfillment process

Track the parcel or consignment delivery status

Manage and organize the shipping, tracking, and delivery of packages

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

Plan daily routes to optimize employee scheduling and provide directions

You get instant, accurate shipping price comparisons across carriers. Reviewers indicate it’s easy to compare rates, choose the best value, and benefit from discounted prices, though a few mention occasional inaccuracies with UPS quotes.

It gives you a centralized way to monitor shipments and share tracking info with customers. Reviewers appreciate seeing all tracking numbers in one place, automatic customer notifications, and easy status checks, though some wish for more direct tracking integration.

Shippo offers a smooth process for generating and printing shipping labels, letting you select carriers and print 4x6 labels efficiently. Users think it’s user-friendly, integrates with thermal printers, and provides discounted rates, though some dislike label limits on free accounts.

Manage and track orders being shipped to customers

Integrates with shipping services

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.7 (822)

4.7

Based on 822 reviews

## Pricing

Value for money

4.8 (714)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/146146/Shippo/pricing/)

Free

$0.00

It includes:

-   Unlimited Store Connections
-   International Shipping
-   Automations
-   Return Labels
-   Shipment Tracking
-   Reporting & Analytics
-   Up to 30 Labels

Professional

$19.00

Other,Per Month

It includes:

-   Custom Carrier Account
-   Branded Tracking Pages
-   Custom Notifications
-   Up to 10000Labels
-   Chat and Phone Support
-   Custom Packing Slips

Value for money

4.8 (714)

4.8

Based on 714 reviews

## Integrations

[

Wix](https://www.capterra.com/p/169007/Wix/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Squarespace](https://www.capterra.com/p/143461/Squarespace/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Weebly](https://www.capterra.com/p/246168/Weebly/)[

GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)[

Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (604)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (604)

4.7

Based on 604 reviews

## User reviews

Overall rating

4.8

Based on 825 reviews

Filter by rating

5(717)

4(85)

3(14)

2(3)

1(6)

Mentioned topic

Sorted by most recent

JK

Jeanette K.

Owner

Food Production

### "Shippo is a good option"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 9, 2026

Good experience with Shippo. They are definitely one of the better shipping companies and would recommend using them.

Pros

Makes it easy to ship packages. It connects with your website to go ahead and pull your orders in and helps to make it easier to ship.

Cons

Costs have gone up and options are limited. The cost to ship items have increased a lot and some options have been removed to go ahead and ship so makes it tougher to pick a carrier.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Samantha K.

Small Business Owner

Luxury Goods & Jewelry

### "Great Software for Integrating Shipping for a Small Business!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 20, 2025

As a small business, it is very important for me to save time and money whenever possible, and I think that Shippo was not just the best option for my business in terms of services provided, but also the most cost effective and easy to implement.

Pros

I use Shippo as an integration with Wix, and the process of adding the extension was simple, easy, and efficient. Once integrated with my website, Shippo allowed me to seamlessly prepare shipping labels for jewelry orders placed on my website.

Cons

During the set-up process I encountered a small bug in the integration, but upon reaching out to Shippo support, the issue was quickly addressed and I was able to move forward. I have not encountered any further bugs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MG

Maxx G.

Co-Owner

Entertainment

### "Shippo is easy and affordable "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 4, 2025

We use this to ship merchandise from our webstore. Printing labels from home and dropping off at post office with no intereaction.

Pros

Very easy to use printing labels direct at home saves time and money for a small company like ourselves.

Cons

We have never had an issue with Shippo. The system is easy to navigate and has lead to zero problems in our merchandise fulfillment.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EH

Emily H.

Warehouse Manager

Automotive

### "Shippo Experience "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 25, 2025

Overall I enjoy it. I believe it has help our accuracy with shipping as well as the time to get shipments out the door.

Pros

I enjoy the how easy it if to just create a label while processing shipments. I also enjoy how it check our address.

Cons

I do not enjoy international shipping. We do not have weight for all our products so we tend to use worldship for our international shipping

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Jessica S.

stationer

Design

### "Increasing costs and complications."

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

July 4, 2025

Pros

Too many changes to interface over the years and it’s not as user friendly as it had previously been.

Cons

The shipping rates are not as deeply discounted as they had been when I first implemented this software.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)

[Weebly](https://www.capterra.com/p/246168/Weebly/)

Reasons for choosing Shippo

Shippo was the easiest integration at the time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 7, 2025

Hi Jessica, Thanks for your feedback! We appreciate you taking the time to share your experience. We understand that interface changes can take some getting used to. Our goal with each update is to make things more intuitive and help streamline your shipping process. If you ever have questions about a specific change, we’re here to help and support you every step of the way. We also know how important cost savings are. While we always aim to provide the best discounts available, any changes in rates over time are typically driven by carriers adjusting their own pricing, which is something that affects rates across the entire industry, not just within Shippo. Thanks again for the review. If there's anything we can do to support you, please feel free to reach out to our support team. Best, Team Shippo

MK

MATTHEW K.

Partner

Retail

### "A place to ship from multiple online marketplaces."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 21, 2025

I used shipstation for a long time until I realized how much it was costing. I heard shippo did the same thing but was cheaper so I switched my business from shipstation to shippo. I sell on eBay Amazon and shopify

Pros

It's got a sleek look as compared to shipstation

Cons

Sometimes you have to renter your online marketplace APIs to keep it synced.

Switched from

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

It was cheaper and it is easier on the eyes

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HG

Heldor G.

Owner.

Retail

### "Save Money on your Shipping Labels. "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 20, 2025

I love shippo, because even when you save some a dollar for each shipping label, it adds up, and when you have hundreds of orders you can easily save hundreds of dollars.

Pros

The easy integration with my e-commerce in Shopify is awesome and it saves me money by reducing shipping costs.

Cons

Sometimes the tracking updates can be delayed, and carrier options may be limited depending on the shipping location.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RG

Raja G.

Directrice

E-Learning

### "Une solution simple et efficace pour l’expédition"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

March 4, 2025

Pros

La comparaison des tarifs des transporteurs et la facilité d’utilisation

Cons

La gestion des retours manque de flexibilité

Switched from

[EasyPost](https://www.capterra.com/p/204351/Shipping-Software/)

[ShipBob](https://www.capterra.com/p/166529/ShipBob/)

[ShipWorks](https://www.capterra.com/p/124587/ShipWorks/)

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

Je suis passé à Shippo pour sa simplicité, ses tarifs compétitifs et ses intégrations avec divers transporteurs et marketplaces

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JH

Jason H.

Owner

Retail

### "Shipping saves the day"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 26, 2025

Very positive. Takes care of a pain point in my business.

Pros

Very easy shipping software integration with my POS.

Cons

Not really anything. Does what it is supposed to do.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SF

Sarah F.

Owner

Apparel & Fashion

### "Shippo is a good service to use for businesses to make labels "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 18, 2024

It's easy to use and navigate for businesses who print labels.

Pros

Affordable pricing for postal labels for my business

Cons

The fee each month to use the service is the only thing i dislike.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/146146/Shippo/reviews/)

Popular comparisons

[ShipTime vs Shippo](https://www.capterra.com/compare/146146-198849/Shippo-vs-ShipTime)[Easyship vs Shippo](https://www.capterra.com/compare/146146-170399/Shippo-vs-Easyship)[ShipStation vs Shippo](https://www.capterra.com/compare/146146-155621/Shippo-vs-ShipStation)[Pirate Ship vs Shippo](https://www.capterra.com/compare/146146-172133/Shippo-vs-Pirate-Ship)[Freightview vs Shippo](https://www.capterra.com/compare/136895-146146/Freightview-vs-Shippo)[Stamps.com vs Shippo](https://www.capterra.com/compare/90069-146146/Stamps-com-vs-Shippo)

[PitneyShip vs Shippo](https://www.capterra.com/compare/146146-251583/Shippo-vs-PitneyShip)[ShippyPro vs Shippo](https://www.capterra.com/compare/146146-164065/Shippo-vs-ShippyPro)[PayPal vs Shippo](https://www.capterra.com/compare/146146-207944/Shippo-vs-PayPal)[ShippingEasy vs Shippo](https://www.capterra.com/compare/128334-146146/ShippingEasy-vs-Shippo)[ShipWise vs Shippo](https://www.capterra.com/compare/146146-146762/Shippo-vs-DesktopShipper)[MyCarrierTMS vs Shippo](https://www.capterra.com/compare/146146-239697/Shippo-vs-MyCarrier) 

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

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