# Page 9 | Lucidchart Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Lucidchart the right Flowchart solution for you? Explore 2246 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146136/Lucidchart/reviews --- Lucidchart 4.5 (2246) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of Lucidchart ## Showing most helpful reviews Showing 201-225 of 2246 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Maira Tatiana Q. Estudiante Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Diseña tus bocetos o mapas con Lucidchart" November 30, 2022 5.0 Es un programa con muchas facilidades que agiliza el trabajo y sirve para múltiples aplicaciones Pros Los que más me gusto fue su facilidad de uso gracias a sus plantillas de acuerdo al tipo de diagrama que se quisiera realizar Cons Lo que menos me ha gustado es que algunas veces cuando se incluyen elementos animados o con animación tiene a disminuir la cálidad Review Source VI VIVIAN I. Customer Success Manager Information Technology and Services Used the software for: 1-2 years ### "Great product" May 14, 2024 5.0 Pros Ton of features and growing, great templates, speedy support, a lot of educational resources Cons With added features, there is a learning curve. I know that they have grown their self serve education a lot so I know it is up to me to use it, but out of the box, there's a slight lack of intuitiveness a new user needs to get used to. Review Source VR Verified Reviewer Founder Computer Software Used the software for: 6-12 months ### "Best diagramming and collaborative online platform in the market" April 25, 2023 5.0 In summary, Lucidchart, with its high-quality visual collaboration suite enable our team to meet our business needs and helps our teams visualize, plan, and build our ideas effectively. Pros The visual language used in Lucidchart also aids in keeping teams aligned and focused. By providing a common visual language, Lucidchart makes it easier for team members to understand each other's ideas and work together towards a common goal. This can be especially useful for large teams or teams with remote members, as it helps bridge communication gaps and ensures everyone is on the same page.With its intelligent diagramming capabilities, teams can map out their processes, systems, and organizational structure in a visually appealing and easy-to-understand way. This can greatly accelerate collaboration and improve communication among team members, as everyone is able to work in the same space and align their ideas. Cons There could be a steep learning curve as there are many ways in which one could use lucid chart, there are also many "hidden" features for the user to explore. Like any other diagramming software, the user could be at lost when starting, however, its intuitive UI would aid any beginners in using the software. Review Source SP Shane P. CEO / technician Information Technology and Services Used the software for: I used a free trial ### "Lucidchart performance and review " June 21, 2023 3.0 Overall I say this is great software and that I would recommend it to anybody that is looking for software that does exactly what this does and especially since it is at a very reasonable price compared to other software. Pros What I like the software is that once I got over the short little learning curve it quickly became basically second nature to me and I began to be able to move faster than on any other software I've tried so far. Cons The thing I like least about the software is that I had to rearrange the layout a little bit to fit my screen size. But this is due to my screen being a smaller screen and I'm sure you would have the same problem on a bigger size screen. Reason for choosing Lucidchart I looked at many other software products in this category and Red mini forms and reviews and also looked at the price differences and decided that this was the most bang for your buck. Review Source MPP Magda Patricia P. Lider Nanomaster Primary/Secondary Education Used the software for: 2+ years ### "Construye diagramas de funcionamiento, mapas mentales fácil y rapido" June 20, 2023 5.0 En general es un herramienta rápida y sencilla de uso, que permite dar el carácter de la empresa. Pros El ser una plataforma muy amigable de fácil compresión sencilla, que se pueden utilizar imágenes, líneas cuadros etc se incertan muy fácil Cons Que en ocasiones se hace complejo cambiar el tamaño de letra cuando copio y pego texto, es decir no toma el formato que se esta usando si no que lo cambia y a veces se vuelve complejo alinear los tamaños de letra Reason for choosing Lucidchart Por su sencillez de uso de herramientas, que se arrastran a la zona de trabajo. Review Source Fazal Rahman T. Data collection Officer Program Development Used the software for: 1-2 years ### "Produce productive outcomes" April 24, 2023 5.0 I have an amazing experience while using lucidchart from the very first days, i was amazed as i searched about the graphs, diagrams and found out even to form daily base tasks diagrams, flow charts and working with different models of software and after all i used it in my last years project also and i was succeeded, someone recommended lucidchart to me and now i am recommending it to others. That is what i needed. It added to my credibility and my picture of understanding things during my studies. Pros The ERDs and DFDs were so much pressure for me back in my college times. Working with lucidcharts data visualizations, tools and features allowed me to be stress free and have my product and software picture even for my end-users. It was very easy to export and import the diagrams without any cost and these are most important things i like about lucidchart. Cons Uhm from my view there has been nothing to like least about lucidchart all the features has worked for me perfectly to utilize my knowledge in and use it for my own benefit and progress in my tasks and my career. Reason for choosing Lucidchart I see no alternative product compare to lucidchart in my end as i have been using it and am using it for any related task as software engineer for my productivity and data flows and pathway. Review Source Tyler H. Marketing Director Health, Wellness and Fitness Used the software for: 2+ years ### "Great Software for Marketing and Development Teams" November 24, 2021 5.0 I have been very pleased with Lucid chart and have brought it with me in the last 3 jobs I have been at. Its always on the top priority of my software list. Pros This allows use to easily share and visualize workflows, wireframes, and user stories with all the team members involved in a project. Cons I haven't really found anything I don't like about LucidChart I have been very happy with it. Reason for choosing Lucidchart Features and Ease of Use Switched from [XMind](https://www.capterra.com/p/128088/XMind/) Lucid Chart has so many more features that I am able to use and its a lot more collaborative. Review Source SS Samuel S. Donor Database Manager Non-Profit Organization Management Used the software for: 6-12 months ### "This might be the most intuitive User Interface...EVER" February 28, 2022 5.0 The first time I presented a chart I made with the free version - a simple, clean 1-page flow-chart - to colleagues, C-level officers in other departments immediately asked if I had graphic design background (I do not), and then asked what I used to make this and how can we get it! It really did lead me - through my consideration of my own designs - to new insights about business processes that I had been managing for several years. Pros Remarkably easy to go from no experience with production or design of charts to making professional-looking outputs that will wow your colleagues. Even the free version can put our really incredible-looking product with east. I cannot overstate how intuitive the UI is - anyone with a willingness to explore even the features will be richly rewarded. The collaboration tools are on par with those in MS Office or Adobe Acrobat Pro. Cons A stand-alone app would be nice, but perhaps that is just me being old-fashioned. This web-based version works just fine for me in Chrome, though I cannot vouch for other browsers. Alternatives considered [Visio](https://www.capterra.com/p/201133/Visio/) Reason for choosing Lucidchart Cheaper, straightforward pricing, easier to use for non-specialists. Review Source VR Verified Reviewer Account Director Staffing and Recruiting Used the software for: 2+ years ### "Just a great tool professionally and personally " February 20, 2023 5.0 Helped 4x my income. I was able to communicate more, by saying less. This allowed C-suite leaders to quickly “see” what I was “saying” without having to utter more words than were necessary. My value to clients and companies exponentially grew by adding this tool Pros How quickly I could get other teammates to start using it and start integrating in into their work. I even got my family to start using it for planning vacations and holiday travel and logistics. Cons I love video games and some of my favorite RPGs start of in a “learning island” or “tutorial mountain,” Lucid had a “throw you into the pool” kind of onboarding and I would have liked a little more guided entry. It’s not a flaw and 90% of the time, I would prefer the “pool” approach. That said, there were lots of tools and tutorials that I reluctantly went back to once I realized I needed more training 🙄 Switched from [Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/) Because having one slide at a time to tell a story or make a graphic or orientation was not always enough. After a few days with Lucid, my stories and presentations skyrocketed and my clients noticed the difference. Review Source MF Muhammad F. Chief Internal Auditor Financial Services Used the software for: 2+ years ### "Diagramming is easy on Lucidchart" September 8, 2022 4.0 Lucidchart is web-based, intuitive, intelligent, reliable software for making diagrams, flowcharts, organization charts, gantt charts, mind maps; also allows to linking data to shapes. Lucidchart works on any environment whether windows, mac, or linux even it may be used online. It allow collaboration, import data or diagram, export diagram; it has rich library of shapes. Pros Lucidchart is web-based therefore work can be done or accessed from anywhere, it is easy to use. Importing and exporting data and diagram is simple. It has vast library of shapes and templates, it allows to modify template according to your requirements. Arrows can be easily used, it provides option to jump arrows, layers may be used for better diagramming. Cons While working in a browser, you can only create charts; web application cannot work offline. Some templates are not easy to use but tricky and need time to understand. It provides insufficient icons and not allow to search icons externally, icon cannot be resized as well. You cannot arrange the layer as a whole. Switched from [Basecamp](https://www.capterra.com/p/56808/Basecamp/) We share work and some of team members were using linux operating system Review Source VR Verified Reviewer Digital Marketing Manager Consumer Goods Used the software for: 1-2 years ### "Great visual tool for workflows, wireframes, data mapping, mood boards, and more" January 11, 2022 4.0 Lucidchart was first utilized to create a simple org chart. Once the team began building everything from workflows and data maps to wireframes and mood boards, we realized this web based tool replaced our previous need for Visio at a more economical price point. All the essential features for visual diagram and presentations. Pros The drag and drop interface is amazing within Lucidchart. The multiple templates, object types, and embed options are an incredible value for a cloud platform. Cons Lucidchart has no cons for the price point and accessibility. Switched from [Visio](https://www.capterra.com/p/201133/Visio/) Price point, accessibility, and web solution. Review Source Brad C. Business Intelligence Higher Education Used the software for: 2+ years ### "Frequent Lucidchart User Review" January 14, 2023 5.0 Pros I love the ease of use due to the drag & drop features and the ability to navigate the canvas quickly to create content. Cons There is nothing that I dislike. I view Lucidchart as an essential aspect of my ability to visualize projects and workflows. Review Source Iván Alejandro C. Ingeniero de sistemas Mechanical or Industrial Engineering Used the software for: 1-2 years ### "La utilización de lucidchart en la ingenieria " December 5, 2022 4.0 Mi experiencia en todo el tiempo que lo llevo empleando es bastante buena puesto que me ha permitido realizar mi trabajo con facilidad, es muy intuitivo lo cual permite que otras personas que no conocen el software puedan utilizarlo, la forma en que los archivos son compartidos, exportados o se trabaja en conjunto con otras personas permite que en la realización de mis actividades este software es muy bueno. Pros Lucidchart es uno de los software mas completos para la diagramación, este es muy utilizado en el área de la ingeniería puesto que permite ver de manera grafica distintos modelos o representaciones que optimicen procesos, lo que mas me gusta de Lucidchart es que un que es un programa que tiene un apartado premium también tiene funcionalidades gratuitas, además este software tiene bastantes modelos que permiten trabajar de manera rápida en la diagramación y la funcionalidades de exportar , compartir o trabajo colaborativo es muy bueno Cons Lucidchart tiene muy buenas modelos y su interfaz es bastante intuitiva pero la paleta de colores no me parece adecuada , considero que no tiene relación con lo que el software ofrece Reason for choosing Lucidchart Mi elección se baso en el amplio catalogo que tiene lucidchart y la las funcionalidades que este posee, además que se adapta a los requisitos que tenia para la realización de mis actividades Review Source bF breider F. Ingeniero Mining & Metals Used the software for: 2+ years ### "Las facilidades de creaccion de proyectos en la Plataforma Lucidchart" November 16, 2023 5.0 Realice distintos diagramas con esta plataforma, uno de ellos fue un flujograma para llevar a cabo el proceso de la perforación y la voladura en un frente de trabajo en minería, todo fue muy fácil, comprensible e interactivo con las necesidades del diagrama. Pros Que podemos crear e incorporar muchos modelos de procesos, diagramas de flujos, en cualquiera de los campos de la ingenieria, con distintos modelos de interacción. Cons La versión de prueba, dan muy poco tiempo Review Source VR Verified Reviewer Lead Government Administration Used the software for: 6-12 months ### "Easy to use business process mapping software" April 7, 2021 4.0 Overall pretty good and easy to use software for business process mapping for anybody that needs to pump out process maps fairly quickly. You can quickly churn out process maps with a relatively small learning curve and can access your saved diagrams through any browser. Pros Very intuitive and easy to use business process mapping software that can be used through the browser. I was looking for a MS visio replacement to run workshops with and this met my needs. I like the pre-built templates and the fact that i can have my colleague update the same business process map at the same time im using it (only available if you upgrade). The ability to publish to a MS visio format and a weblink is also useful. You can access the software directly on your browser as a SAS so it doesnt require any installation of software which makes it convenient if you're jumping between computers (it allows you to access your diagrams anywhere since its stored on the cloud) Cons \-There's some minor glitches when mapping out business process lanes and performing some of the tasks. Formatting the process maps can be annoying sometimes and it does not have all the formatting customizability that a more robust business process mapping tool like MS visio has. Sometimes the browser is not responsive if you go idle for too long. -I don't like the fact that users need to register/create an account if I want to share the published link with my business process maps to them -Costs are kind of a turnoff because I'd rather pay a one time fee rather than a subscription cost since its not every day you'll be using this software Reason for choosing Lucidchart cloud based software with no installation required; can be accessed through browser Switched from [Visio](https://www.capterra.com/p/201133/Visio/) couldn't get visio installed on my company issued laptop on time but needed to map out several business processes so i used lucidcharts instead Review Source Juan W. mArketing Market Research Used the software for: 6-12 months ### "Revisión de Lucidchart: Una Herramienta Poderosa para la Creación y Colaboración de Diagramas" February 4, 2023 5.0 Mi experiencia general con Lucidchart ha sido muy positiva. La interfaz fácil de usar y la amplia variedad de herramientas y funcionalidades me han permitido crear diagramas profesionales con rapidez y eficiencia. La característica "arrastrar y soltar" es muy intuitiva y la herramienta de colaboración permite a los usuarios trabajar juntos en tiempo real en un mismo diagrama, lo que mejora la eficiencia y la productividad del equipo. Además, la capacidad de acceder y editar diagramas desde cualquier lugar y en cualquier dispositivo es muy útil y conveniente.Sin embargo, también he encontrado algunos desafíos con la curva de aprendizaje para algunas de sus funcionalidades más avanzadas y el costo de algunos recursos avanzados. A pesar de esto, en general, mi experiencia con Lucidchart ha sido muy satisfactoria y lo recomendaría a cualquiera que busque una herramienta de diagramación potente y fácil de usar. Pros Lo que más me gustó de este software es su interfaz intuitiva y fácil de usar, combinada con una amplia variedad de herramientas y funcionalidades avanzadas. La característica "arrastrar y soltar" hace que la creación de diagramas sea muy sencilla, mientras que la herramienta de colaboración permite a los usuarios trabajar juntos en tiempo real en un mismo diagrama. Además, me gustó la capacidad de acceder y editar diagramas desde cualquier lugar y en cualquier dispositivo, lo que mejora la eficiencia y la productividad del equipo. En resumen, Lucidchart es una herramienta de diagramación completa y potente que ofrece una experiencia de usuario satisfactoria y eficiente. Cons Algunas opciones y herramientas pueden ser un poco confusas para los usuarios menos experimentados, lo que puede requerir un poco de tiempo y esfuerzo para comprender por completo. Además, algunos de los recursos más avanzados pueden ser costosos y no estar disponibles en todas las suscripciones, lo que puede ser un obstáculo para algunos usuarios. En resumen, aunque Lucidchart es una herramienta poderosa, la curva de aprendizaje y el costo de algunas funcionalidades avanzadas pueden ser un desafío para algunos usuarios. Alternatives considered [Gliffy](https://www.capterra.com/p/145714/Gliffy/)[Visio](https://www.capterra.com/p/201133/Visio/) Reason for choosing Lucidchart Lucidchart resultó ser la mejor opción debido a su combinación única de facilidad de uso, amplia variedad de herramientas y funcionalidades, y la capacidad de colaboración en tiempo real. Además, la capacidad de acceder y editar diagramas desde cualquier lugar y en cualquier dispositivo también fue un factor importante en la decisión de elegir Lucidchart. Review Source VR Verified Reviewer Design Engineer Automotive Used the software for: Less than 6 months ### "Pretty and Professional tool to build Diagrams" January 17, 2023 3.0 It is awesome to have this tool at hand and in an inexpensive way if you are a student or freshly starting in your career to present some work in a neat way. Pros The easy and clean way to build diagrams for professional presentations. Cons If you need more options, you must need to pay for other features. Review Source Marianela F. Water Treatment Consultant Chemicals Used the software for: 1-2 years ### "Lucidchart, a platform to create ideas, document processes and increase agility in the organization." February 12, 2023 5.0 Lucidchart is a spectacular tool, which has grown through its own concept, aimed at streamlining the process of creating ideas. In general, diagramming in different areas or specialties is very well received by engineers, designers, administrative staff, and managers, and its application is very wide, so it becomes a great technical support to make our processes flow more quickly. Pros Its interactive and agile design is one of its greatest advantages since it does not require at all to spend time learning to diagram, work collaboratively or use the tool's functionalities. It has a high degree of usability and allows us to make almost any diagram, among them we can mention: UML diagram, iPhone/android mockups, workflow diagram, flowchart, org chart, data flow, kanban diagrams, and much more.Its integrations provide us with functionality to work collaboratively in environments such as MS TEAMS and its adoption in the organization is fast and intuitive. Cons Lucidchart is great at what it does. We may try to ask for more of its scope and in many cases, it will not disappoint us, however if we are looking for a sophisticated design application that has powerful functionality related to specialized rich text fonts, color palette registration, a grouping of objects to create custom libraries in a project, to name a few examples, we are going to need to evaluate some other option, but if what we want is to work in agile and collaborative environments, Lucidchart is undoubtedly one of the best options today. Switched from [Visme](https://www.capterra.com/p/153139/Visme/) Lucidchart is widely recognized, has multiple integrations and its uses and is very interactive. Review Source VR Verified Reviewer Encargada de Gestión Ambiental Banking Used the software for: I used a free trial ### "Porque usar Lucidchart es la mejor opción para tus diagramas" June 28, 2023 5.0 Lucidchart me ha permitido crear ciertos diagramas de procesos dentro de la empresa, de manera fácil y rápida. Asi mismo pude completar muchos trabajos en mi carrera universitaria que requerían diagramas bien a detalle, que en otros programas se me dificultaban. Pros Lo que más me ha gustado del programa es lo intuitivo que es, la facilidad con la que se realizan las tareas y la función de importación/ exportación de datos. Cons Lo limitado que es con la prueba gratuita en cuanto a las funciones. Asi mismo que si no se está conectado a internet no se puede avanzar con las tareas. Switched from [Visio](https://www.capterra.com/p/201133/Visio/) Porque Lucidchart es mucho más fácil de utilizar, asi mismo por el hecho que se puede utilizar online y trabajar en conjunto con otras personas, lo hace mucho más atractivo, asi mismo por las múltiples funcionalidades que este tiene con respecto a Visio. Review Source PT Paul T. Analyst Computer & Network Security Used the software for: 2+ years ### "LucidChart has great tutorials" February 11, 2023 4.0 Once I gave it a good chance and learnt to use it correctly it soon become something I use daily! The website tutorials are great and free. Also lucidspark is now included, it’s the same as Miro. Pros It’s a game changer for sharing ideas. Workshopping with stakeholders and getting your thoughts onto a page. Check the tutorials and you’ll go from this is okay to this is awesome! Cons Network dependant can cause issues. Sometimes the test doesn’t update fast and needs refreshing a lot. I had to spend a decent amount of time to learn tricks to make using lucid enjoyable to use. Review Source VR Verified Reviewer Product Owner Information Technology and Services Used the software for: 2+ years ### "One of the best softwares in market for creating flow diagrams" April 10, 2023 5.0 Overall, I will highly recommend using Lucidchart for creating and sharing your flowcharts or diagrams. It is an extremely customizable and flexible tool with a lot of integration options. Though it doesn't have many cheaper or smaller plans, however, for enterprise level, this is one of the best diagramming tools available. Pros Lucidchart is specifically designed to create flowcharts like business process models, data flow diagrams, organizational charts, sequence diagrams, architecture diagrams etc. I love its feature set and integrations as compared to other diagramming tools like draw.io or Microsoft Visio. As it is an online web application, it allows multiple team members to collaborate and contribute on the same diagram in real time. You can leave feedback or comments on any object and attach notes.Lucidchart has plethora of options for different flowchart shapes, objects, lines or pre-built templates, which eventually saves up a lot of your time. Cons I don't have many negatives about this software but one major limitation with Lucidchart is that there is no desktop app available, so you will always need to use it in the browser. Also, sometimes when I am moving the objects, the lines/connectors/links between those objects mess up completely and I end up doing a lot of readjustments. Switched from [SmartDraw](https://www.capterra.com/p/78945/SmartDraw/)[Visio](https://www.capterra.com/p/201133/Visio/) The project leadership team chose Lucidchart based on its cost effectiveness and better integrations e.g. with Confluence, Jira, Google suite, Slack, Microsoft SharePoint, MS Teams etc. Review Source VR Verified Reviewer Business Analyst Student Legal Services Used the software for: I used a free trial ### "Best visual collaboration tool in the market!!" August 11, 2022 5.0 My overall experience with lucidchart was incredible. Its by far the best visual collaboration tool i have used thus far. Its much easier to use compared to its competitors and much more visually appealing. Its also readily available on a web platform. I would want lucidchart to create an offline version so more users can access the tool without internet connection. Pros The features that i liked the most about lucidchart is how easily a user can create and share flowcharts and diagrams without a learning curve. There is plenty of learning content available for free to learn lucidchart in depth. There are sample diagrams that give you a head start compared to other software applications that i have used. Cons The only thing i dislike about lucidchart that some of its features are premium and it can get costly overtime paying monthly subscription for personal use. Switched from [Visio](https://www.capterra.com/p/201133/Visio/) It was much easier and visually appealing to use lucidchart compared to visio and others. It was also more fun and less clunky. The canvas looks much better on lucidchart as well. Review Source VR Verified Reviewer Teacher Primary/Secondary Education Used the software for: 6-12 months ### "Project Lucidity with Lucidchart." October 1, 2021 5.0 As a student myself in a Master's program, as well as a teacher now using it with my students, Lucidchart has always been easy to use and extremely convenient in the ways it facilitates collaborative work in an organized and efficient manner. Pros For my educational needs as a teacher, I really appreciate the drag and drop features as well as the collaborative features. My students use Lucidchart as they would GoogleDocs, etc. and it all helps to promote collaborative work. Cons The price to move away from the free version can be prohibitive for teachers, especially as it needs to be renewed each year, but the trial premium version allows me to explore the various tools and functions available. Review Source Yatin G. Sr Product Manager Automotive Used the software for: 2+ years ### "Amazing tool to create flowcharts" February 11, 2023 5.0 It has been a great experience with Lucidchart overall. We are able to create and discuss the flows and processes in highly efficient manner using Lucidchart. The team's productivity has increased and delivery cycle has also shortened. Pros Lucidchart helps create effective flowcharts in a convenient manner. This enables brainstorming among the team members and we can arrive at the best possible flows and solutions. Lucidchart also allows to replicate and easily modify the flowcharts and diagrams for quick iteration. The flows in Lucidchart can be easily copied and pasted to documents and presentations. Cons The customisable templates for creating various flowcharts need to be more discoverable . There's no suggestion to improve the flowcharts in Lucidchart which can be very helpful. Sometimes the flowcharts can't be pasted into documents which is an issue. There can be features to better manage the flowcharts in folders. Alternatives considered [draw.io](https://www.capterra.com/p/166985/draw-io/)[Miro](https://www.capterra.com/p/128955/Miro/) Reason for choosing Lucidchart The functionalities and user interface offered by Lucidchart stands out from the competitors. Lucidchart pricing is highly competitive and we could select the plan as per our requirements. Review Source VR Verified Reviewer Business Process Optimization Engineer Higher Education Used the software for: 1-2 years ### "One of the most innovative diagramming collaboration tools out there!" September 2, 2020 4.0 The business problems I've been solving with Lucidchart is to create process maps and value stream maps to clearly outline the detail so that it is easy for developers and designers to glean from. It allows me to add a lot more perspective and content so that critical details don't fall through the cracks. Excellent for real-time collaboration and to even have brainstorming sessions. Pros The features I like most about this software is the easy set up and I can get going right away. The quick virtual tour is very helpful when it comes to knowing all the different available features. Collaboration is awesome in real-time. Excellent customization available. I have my own template sets and custom shapes that I use most often saved to my favorites. I have also categorized it my diagram type and project type. Lucid just allows you to configure anything you can think of and that is what makes it super powerful. Version history feature and status label on the diagrams comes in handy to track revision control as well. Layers are one of my favorite features because it allows to showcase multiple views of a diagram without taking up too much real estate and is so easy to show/hide based on user preferences. The different ways to share and collaborate like publish links, pdf, png, hyperlinks etc. are super useful to share and collaborate on documents even if the feedback giver is not proficient with Lucidchart. Cons The community is not very helpful. The moderation of the community can be better and it would be nice to have specific channels than one open community as most of the content I see there is irrelevant to me. Notifications are easy to miss and doesn't really catch your attention. It's not possible to share folders within a Team Folder which is constraining because then I have to share the whole workspace with someone that I don't want to just so they can access a specific folder or file. Permissioning is tricky as it works sometimes but doesn't work other times. I have to do some extra manual work to pretty up the diagrams and make it fit the canvas all while the content can still be read and visible. It would be nice if that was automated. Reason for choosing Lucidchart It was a company wide decision. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.