# Page 8 | Lucidchart Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Lucidchart the right Flowchart solution for you? Explore 2255 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146136/Lucidchart/reviews --- Lucidchart 4.5 (2255) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 8 - Reviews of Lucidchart ## Showing most helpful reviews Showing 176-200 of 2255 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BD Bilal D. Testeur. Computer Software Used the software for: Less than 6 months ### "À prendre en considération !" October 13, 2024 5.0 Creation de diagramme (pour mon rapport de stage en bts ciel). Pros Plus performant, en ligne. Les graphismes et styles bien gérer. Cons Peut etre plus de collecte lors dun crash dun projet. Sans que l'utilisateur reproduits le bug et l'expliquer. Collecte le bug automatiquement sans l'utilisateur. Review Source LH Liam H. HR Onboarding Advisor Marketing and Advertising Used the software for: 1-2 years ### "Lucidchart review" September 12, 2024 5.0 Pros I found the customization options for to be endless, creating graphics and charts was made more entertaining by the options Cons Sometimes I feel it can be a little bit fiddley to use the product like when inserting lines, I'd need to zoom in to get them where I wanted them Review Source RG Ron G. Senior Project Manager Information Technology and Services Used the software for: 6-12 months ### "Easy to use chart creation tool to aid your organization" September 5, 2024 4.0 Used to create organization charts and workflows. Pros Ease of creating charts and workflows within a browser. Cons Takes some time to understand the available templates and how to create charts. Review Source AK Abhishek K. IT Infrastructure engineer Computer & Network Security Used the software for: Less than 6 months ### "Best Diagramming Tool " August 26, 2024 5.0 Best tool available in the market to Draw diagrams , great tool to draw diagrams for meetings , product demos . Pros Best tool to create diagrams and flowcharts , Super easy UI , Ability to do draw multiple diagrams and charts. Cons Basic versions have limited functionality , Some key figures are missing for Network diagrams Review Source JEA James Edward A. Chief of Staff Food & Beverages Used the software for: I used a free trial ### "Lucid Chart Review" September 9, 2024 4.0 Pros Easy tool to use to build operational workflows Cons Understanding the "nodes" and "connectors" Review Source KO Kane O. Account Manager Retail Used the software for: Less than 6 months ### "Great lightweight software thats easy to pickup" October 9, 2024 5.0 Great - the free version is very powerful and lets you display a decent amount of information in 1 area. Pros Very easy to setup, very intuitive interface. Cons Some limitations with shapes & total size of canvas / work area. Review Source MK Michael K. Director & Research Professor Higher Education Used the software for: 1-2 years ### "Great functionality - just wish you could share a single link for non-Lucid users to access." September 15, 2023 5.0 We’ve had a subscription for ~3 years. We’re happy with the functionality. Given that we do a lot of work with external collaborators, the process of asking a collaborator to create an account, log-in, etc. just to view a with us is tiresome. Lucid’s other (very similar) software, Lucidspark has this feature. Please bring it over. Pros User interface and functionality are amazing for a web app. It honestly feels like you are using OmniChart, OmniGraffle, or other traditional computer app. It’s hard to believe Lucid is operating wholly in a web browser. Cons The inability to create a shared link for a non-Lucid user to access is really bothersome. This functionality is present in Lucidspark - the “brainstorming” companion to . But not in the latter. I’ve recommended adding this feature to Lucidchart. It feels like a no-brainer.Also, it’s not inexpensive. Would love to see the cost lowered so that I could afford to purchase licenses for some of my external collaborators. Review Source Ananth G. Assistant Professor (Educator) Education Management Used the software for: 1-2 years ### "Intelligent drawing, modelling and diagramming with the illustrious web software - Lucidchart. " May 18, 2023 5.0 The overall experience with was good. Its a nice web software and is extremely useful for users like programmers, project managers, managers and for others who want to create prototypes. Pros Features, collaboration tools, its editor, number of objects, the types of objects - these are few of the things where is good and great to use. Cons Slightly expensive when it comes to pricing. Also, with other free softwares like draw.io - I think either that the should reduce its pricing or provide more features and functionality to its premium users. For example - a regular premium user (Individual) gets access to all objects - where as a free user has only 60 objects. This can change over a period of time. As an example, if we provide more features to a normal free user - he might get tempted to use a premium price. Review Source Carlos P. Key Account Manager Packaging and Containers Used the software for: 6-12 months ### "With Lucidchart, we always go to the top of our game" June 14, 2023 5.0 is beneficial for anyone who needs a means to visually represent their work. Yes, it is intended to be helpful to any individual within any rank or position within a company. A sales representative can use the program to document the manner in which their work is developed in order to work with a potential customer from the internet to the time the contract is closed. A manager can use the program to devise the company's action plan for approval by the legislature. The sales operation suite is using Lucidchart to generate most of the training and enablement path, which communicates with the power groups, Sales, Marketing, Product and Customer Effectiveness. We have developed functional and institutional organization charts, process and flow diagrams, content and certification information to communicate our strategy in relation to our four sales enablement principles. Pros It is very easy to generate a specific color program so that sketches can be customized very easily. The ability to send to computer, tablet and smart phones numerous image formats is particularly helpful. The ability to provide access to editors or just the ability to read is critical. Facilitates the creation of groups with various functions. Several templates with recommendations on how to use them make it very simple to get started. The templates offered by are ready to use, which makes it extremely simple to use. All the templates guide you on how to use it. The toolbar resembles a familiar Microsoft application and it is very easy to find what you want. Zero formal instructions are required. Cons It would be helpful to be able to slow down the publication as needed and deliver versions, for everything else is excellent. Review Source Dylan C. Software Developer Publishing Used the software for: 6-12 months ### "The de-facto cloud diagramming service for a reason" December 13, 2023 5.0 is overall a great tool. It makes diagramming easy and quick, which is more than can be said for most tools I've used. It supports even the most obscure diagrams that I've been asked to produce and makes it easy to edit and version diagram.s Pros I loved the intuitive interface and the vast library of shapes and templates to make every possible diagram. And the real-time collaboration functionality makes it easy to iterate with colleagues on a diagram. Cons A lot of the most useful diagram types are locked behind paywalls on , and the pricing is quite steep unless you're spending every single day diagramming. If you're on the free tier, you're extremely limited on which shapes and diagrams you can use. Review Source MC Miguel C. Desarrollador Program Development Used the software for: I used a free trial ### "Organigramas + Drag & Drop. Potencia sin igual!" April 9, 2026 4.0 Uso para crear procesos y brainstorming, como hay que solamente arrastrar y soltar, es muy fácil y se torna usable a diario . asi que sin que uno se de cuenta se instala con el soft cotidiano y no se va nunca mas. Pros Lucid Chart sigue siendo uno de los mejores creadores de organigramas de la web. Permitiendo de una manera muy fácil y rápida crear organigramas en minutos, sin importar su complejidad. Cons es poco probable que no guste algo de un gestor de notas tan sencillo pero potente. sin nunguna queja por estos lugares! Review Source Federico A. CFO Banking Used the software for: 2+ years ### "Great diagramming solution for a Small / Medium Business" November 11, 2022 4.0 Our overall experience with is great, we love the solution and plan to keep working with them for the foreseeable time. Pros There are many features we loved about this software, some of them are the vast variety of charts and diagrams to choose from. We have practically all of the schemes needed to develop a robust data management solution. In addition the tool is very intuitive so we needed almost no training nor research to use it. Cons The one feature they could improve is the documentation tools, we believe it could be a little more simpler to work with. Another con could be the community, we reach for help and didn't fin much support. Alternatives considered [Visme](https://www.capterra.com/p/153139/Visme/)[Visio](https://www.capterra.com/p/201133/Visio/) Reason for choosing Lucidchart During our cost / price evaluation came with the highest value. Switched from [Visio](https://www.capterra.com/p/201133/Visio/) We made the switch because we needed a more robust tool to share our database diagramming. Review Source Christian P. Human Resources Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent app for flowcharts and collaborative teams" September 6, 2023 4.0 is amazing for creating high-quality, visually appealing charts and diagrams. Although its primary function is in flowcharts, its versatility is immense. It's easy to use, and we appreciate how well it works with Confluence. Pros is my go-to software for making system diagrams, modeling data, and analyzing and bettering business processes. It works wonderfully for each of these purposes. Using Lucid is a breeze because of its drag-and-drop interface. Cons The functionality of are behind those of some installed alternatives because it is a web-based tool. I also find it frustrating that there appears to be no method to attach a connector to a form in such a way that the connector would automatically re-orient itself when I re-position the shape, as is often the case when trying to optimize a procedure. Switched from [Airtable](https://www.capterra.com/p/146652/Airtable/)[Qualified](https://www.capterra.com/p/184296/Qualified/) Extremely convenient for online teamwork and information sharing. Non-artistic or technically-inclined persons can use it with ease to create diagrams and charts. It gets even better because it integrates with other programs like Google Docs. Review Source Joseph M. Senior Engineer Computer Hardware Used the software for: 2+ years ### "Agrxis Review on Lucidchart" May 17, 2023 5.0 My overall experience with has been excellent. I now work with my team and generate diagrams in a completely new style as a result. Designing diagrams, flowcharts, and mind maps with a polished appearance is surprisingly simple because to the user-friendly interface and wide selection of shapes and icons. It has been a game-changer for me to be able to collaborate in real-time with clients and coworkers, even when we are separated by distance. My productivity has been further increased by the integration with other well-known programs like Google Drive and Microsoft Office. My work has benefited greatly from Lucidchart's ability to share and export diagrams in a variety of formats. The customer service staff has also been outstanding, swiftly resolving any queries or problems I had. Pros I am absolutely thrilled with and all that it has to offer. As someone who values visual communication and effective collaboration, Lucidchart has become an indispensable tool in my professional toolkit. What I love most about Lucidchart is its intuitive and user-friendly interface. Creating diagrams, flowcharts, and mind maps has never been easier. The drag-and-drop functionality allows me to effortlessly design and organize my ideas, resulting in visually appealing and easy-to-understand visuals. The collaboration features of Lucidchart are also top-notch. I can invite team members to collaborate in real-time, making it seamless to work together, share feedback, and iterate on our diagrams. Moreover, Lucidchart integrates smoothly with other popular productivity tools, enabling me to embed my diagrams in documents, presentations, and even websites. The extensive library of templates and shapes provided by Lucidchart saves me valuable time and inspires creativity, allowing me to create professional-looking diagrams in no time. The customer support offered by Lucidchart is exceptional, always ready to assist and provide timely solutions to any queries or issues. Overall, Lucidchart has revolutionized the way I communicate complex ideas and collaborate with my team. It is a game-changer in visualizing concepts and fostering effective teamwork. I highly recommend Lucidchart to anyone looking for a powerful and user-friendly diagramming tool. Cons Despite the fact that I had a great time using for my diagramming and visual communication needs, there were a few areas where I felt it might be improved. The restricted number of templates offered in the free version was one aspect that stuck out. Despite the fact that the given templates were of a good caliber, I hoped there were more options available, particularly for particular industries or use cases. Review Source Maira Tatiana Q. Estudiante Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Diseña tus bocetos o mapas con Lucidchart" November 30, 2022 5.0 Es un programa con muchas facilidades que agiliza el trabajo y sirve para múltiples aplicaciones Pros Los que más me gusto fue su facilidad de uso gracias a sus plantillas de acuerdo al tipo de diagrama que se quisiera realizar Cons Lo que menos me ha gustado es que algunas veces cuando se incluyen elementos animados o con animación tiene a disminuir la cálidad Review Source NP Nimisha P. Frontend Developer Information Technology and Services Used the software for: 1-2 years ### "Lucidchart Review" January 1, 2024 5.0 As it has a lot of templates and shape files, is accessible from anywhere in the world, works well with other tools, and has strong security features. This makes it a useful platform for making diagrams with others and for professional use. Pros I like because it's easy to use, lets people work together in real time, and can support a lot of different types of diagrams. It has a lot of templates and shape files, is accessible from anywhere in the world, works well with other tools, and has strong security features. This makes it a useful platform for making diagrams with others and for professional use. Cons It is little expensive. It takes time to learn how to use advanced features, and the need for better offline access. Review Source VR Verified Reviewer Founder Computer Software Used the software for: 6-12 months ### "Best diagramming and collaborative online platform in the market" April 25, 2023 5.0 In summary, , with its high-quality visual collaboration suite enable our team to meet our business needs and helps our teams visualize, plan, and build our ideas effectively. Pros The visual language used in also aids in keeping teams aligned and focused. By providing a common visual language, Lucidchart makes it easier for team members to understand each other's ideas and work together towards a common goal. This can be especially useful for large teams or teams with remote members, as it helps bridge communication gaps and ensures everyone is on the same page.With its intelligent diagramming capabilities, teams can map out their processes, systems, and organizational structure in a visually appealing and easy-to-understand way. This can greatly accelerate collaboration and improve communication among team members, as everyone is able to work in the same space and align their ideas. Cons There could be a steep learning curve as there are many ways in which one could use lucid chart, there are also many "hidden" features for the user to explore. Like any other diagramming software, the user could be at lost when starting, however, its intuitive UI would aid any beginners in using the software. Review Source SP Shane P. CEO / technician Information Technology and Services Used the software for: I used a free trial ### "Lucidchart performance and review " June 21, 2023 3.0 Overall I say this is great software and that I would recommend it to anybody that is looking for software that does exactly what this does and especially since it is at a very reasonable price compared to other software. Pros What I like the software is that once I got over the short little learning curve it quickly became basically second nature to me and I began to be able to move faster than on any other software I've tried so far. Cons The thing I like least about the software is that I had to rearrange the layout a little bit to fit my screen size. But this is due to my screen being a smaller screen and I'm sure you would have the same problem on a bigger size screen. Reason for choosing Lucidchart I looked at many other software products in this category and Red mini forms and reviews and also looked at the price differences and decided that this was the most bang for your buck. Review Source MPP Magda Patricia P. Lider Nanomaster Primary/Secondary Education Used the software for: 2+ years ### "Construye diagramas de funcionamiento, mapas mentales fácil y rapido" June 20, 2023 5.0 En general es un herramienta rápida y sencilla de uso, que permite dar el carácter de la empresa. Pros El ser una plataforma muy amigable de fácil compresión sencilla, que se pueden utilizar imágenes, líneas cuadros etc se incertan muy fácil Cons Que en ocasiones se hace complejo cambiar el tamaño de letra cuando copio y pego texto, es decir no toma el formato que se esta usando si no que lo cambia y a veces se vuelve complejo alinear los tamaños de letra Reason for choosing Lucidchart Por su sencillez de uso de herramientas, que se arrastran a la zona de trabajo. Review Source Fazal Rahman T. Data collection Officer Program Development Used the software for: 1-2 years ### "Produce productive outcomes" April 24, 2023 5.0 I have an amazing experience while using from the very first days, i was amazed as i searched about the graphs, diagrams and found out even to form daily base tasks diagrams, flow charts and working with different models of software and after all i used it in my last years project also and i was succeeded, someone recommended lucidchart to me and now i am recommending it to others. That is what i needed. It added to my credibility and my picture of understanding things during my studies. Pros The ERDs and DFDs were so much pressure for me back in my college times. Working with lucidcharts data visualizations, tools and features allowed me to be stress free and have my product and software picture even for my end-users. It was very easy to export and import the diagrams without any cost and these are most important things i like about . Cons Uhm from my view there has been nothing to like least about all the features has worked for me perfectly to utilize my knowledge in and use it for my own benefit and progress in my tasks and my career. Reason for choosing Lucidchart I see no alternative product compare to in my end as i have been using it and am using it for any related task as software engineer for my productivity and data flows and pathway. Review Source Tyler H. Marketing Director Health, Wellness and Fitness Used the software for: 2+ years ### "Great Software for Marketing and Development Teams" November 24, 2021 5.0 I have been very pleased with Lucid chart and have brought it with me in the last 3 jobs I have been at. Its always on the top priority of my software list. Pros This allows use to easily share and visualize workflows, wireframes, and user stories with all the team members involved in a project. Cons I haven't really found anything I don't like about I have been very happy with it. Reason for choosing Lucidchart Features and Ease of Use Switched from [XMind](https://www.capterra.com/p/128088/XMind/) Lucid Chart has so many more features that I am able to use and its a lot more collaborative. Review Source SS Samuel S. Donor Database Manager Non-Profit Organization Management Used the software for: 6-12 months ### "This might be the most intuitive User Interface...EVER" February 28, 2022 5.0 The first time I presented a chart I made with the free version - a simple, clean 1-page flow-chart - to colleagues, C-level officers in other departments immediately asked if I had graphic design background (I do not), and then asked what I used to make this and how can we get it! It really did lead me - through my consideration of my own designs - to new insights about business processes that I had been managing for several years. Pros Remarkably easy to go from no experience with production or design of charts to making professional-looking outputs that will wow your colleagues. Even the free version can put our really incredible-looking product with east. I cannot overstate how intuitive the UI is - anyone with a willingness to explore even the features will be richly rewarded. The collaboration tools are on par with those in MS Office or Adobe Acrobat Pro. Cons A stand-alone app would be nice, but perhaps that is just me being old-fashioned. This web-based version works just fine for me in Chrome, though I cannot vouch for other browsers. Alternatives considered [Visio](https://www.capterra.com/p/201133/Visio/) Reason for choosing Lucidchart Cheaper, straightforward pricing, easier to use for non-specialists. Review Source VR Verified Reviewer Account Director Staffing and Recruiting Used the software for: 2+ years ### "Just a great tool professionally and personally " February 20, 2023 5.0 Helped 4x my income. I was able to communicate more, by saying less. This allowed C-suite leaders to quickly “see” what I was “saying” without having to utter more words than were necessary. My value to clients and companies exponentially grew by adding this tool Pros How quickly I could get other teammates to start using it and start integrating in into their work. I even got my family to start using it for planning vacations and holiday travel and logistics. Cons I love video games and some of my favorite RPGs start of in a “learning island” or “tutorial mountain,” Lucid had a “throw you into the pool” kind of onboarding and I would have liked a little more guided entry. It’s not a flaw and 90% of the time, I would prefer the “pool” approach. That said, there were lots of tools and tutorials that I reluctantly went back to once I realized I needed more training 🙄 Switched from [Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/) Because having one slide at a time to tell a story or make a graphic or orientation was not always enough. After a few days with Lucid, my stories and presentations skyrocketed and my clients noticed the difference. Review Source MF Muhammad F. Chief Internal Auditor Financial Services Used the software for: 2+ years ### "Diagramming is easy on Lucidchart" September 8, 2022 4.0 is web-based, intuitive, intelligent, reliable software for making diagrams, flowcharts, organization charts, gantt charts, mind maps; also allows to linking data to shapes. Lucidchart works on any environment whether windows, mac, or linux even it may be used online. It allow collaboration, import data or diagram, export diagram; it has rich library of shapes. Pros is web-based therefore work can be done or accessed from anywhere, it is easy to use. Importing and exporting data and diagram is simple. It has vast library of shapes and templates, it allows to modify template according to your requirements. Arrows can be easily used, it provides option to jump arrows, layers may be used for better diagramming. Cons While working in a browser, you can only create charts; web application cannot work offline. Some templates are not easy to use but tricky and need time to understand. It provides insufficient icons and not allow to search icons externally, icon cannot be resized as well. You cannot arrange the layer as a whole. Switched from [Basecamp](https://www.capterra.com/p/56808/Basecamp/) We share work and some of team members were using linux operating system Review Source VR Verified Reviewer Digital Marketing Manager Consumer Goods Used the software for: 1-2 years ### "Great visual tool for workflows, wireframes, data mapping, mood boards, and more" January 11, 2022 4.0 was first utilized to create a simple org chart. Once the team began building everything from workflows and data maps to wireframes and mood boards, we realized this web based tool replaced our previous need for Visio at a more economical price point. All the essential features for visual diagram and presentations. Pros The drag and drop interface is amazing within . The multiple templates, object types, and embed options are an incredible value for a cloud platform. Cons has no cons for the price point and accessibility. Switched from [Visio](https://www.capterra.com/p/201133/Visio/) Price point, accessibility, and web solution. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.