# Page 8 | Lucidchart Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Lucidchart the right Flowchart solution for you? Explore 2246 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146136/Lucidchart/reviews --- Lucidchart 4.5 (2246) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of Lucidchart ## Showing most helpful reviews Showing 176-200 of 2246 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use WC Warren C. HRD Financial Services Used the software for: 2+ years ### "Great Product" June 12, 2024 5.0 Pros i like you can upload an staff list into the system and it will create the org chart. I also love the drag& drop as it makes life easier when creating floor plans Cons nothing really, I like the product it does everything we need at a fraction of the cost compared to visio. Switched from [Visio](https://www.capterra.com/p/201133/Visio/) The cost of Visio for what we needed it for was crazy. I like how you can share folder and give certain people access to files in Lucid also. Review Source KO Kane O. Account Manager Retail Used the software for: Less than 6 months ### "Great lightweight software thats easy to pickup" October 9, 2024 5.0 Great - the free version is very powerful and lets you display a decent amount of information in 1 area. Pros Very easy to setup, very intuitive interface. Cons Some limitations with shapes & total size of canvas / work area. Review Source OL Oliver L. Solutions Architect Computer Software Used the software for: 2+ years ### "Best Flowcharting Software on the market!" June 12, 2024 5.0 Pros Love all the integrations and icon packs Lucid has. The AWS Pack was very helpful as I work closely with AWS for building architectures. Cons Difficulties with setting up SSO and integrating with my organization. Review Source AG Alex G. Software Support Computer & Network Security Used the software for: Less than 6 months ### "Lucid chart is pretty good for what it does. " August 3, 2024 5.0 Pros It is easy to navigate, and very flexible. Happy to use. Cons Some functionality isn't available and pricing isn't favorable. Review Source YL Yann L. Etudiant Mechanical or Industrial Engineering Used the software for: 1-2 years ### "LucidChart pour le développement web" June 16, 2024 4.0 Je continue de l'utiliser pour mes projets, car je ne connais pas de meilleure alternative. Pros Je l'au utilisé pour modéliser mes bases de données, et je dois dire que l'outil est performant. Il est simple de créer des tables, les modifier, copier-coller, etc Cons Je n'en ai pas en tête, je n'utilise ce logiciel que pour modéliser mes BDD, et le logiciel est parfait pour cela Switched from [Google Slides](https://www.capterra.com/p/178686/Google-Slides/) Car pas adapté, le fait de construire des schémas sur un diapo est possible, mais ce n'est pas adapté pour des schémas conséquents Review Source JN Joshua N. Applications Specialist Retail Used the software for: 2+ years ### "Easy to use and just works" June 13, 2024 5.0 Pros Easy solution to onboard and get every user behind. Especially important for us to building out particular business rules into flows. Cons Nothing in particular, the product is as detailed and easy to use as it gets. Review Source NP Nimisha P. Frontend Developer Information Technology and Services Used the software for: 1-2 years ### "Lucidchart Review" January 1, 2024 5.0 As it has a lot of templates and shape files, is accessible from anywhere in the world, works well with other tools, and has strong security features. This makes it a useful platform for making diagrams with others and for professional use. Pros I like Lucidchart because it's easy to use, lets people work together in real time, and can support a lot of different types of diagrams. It has a lot of templates and shape files, is accessible from anywhere in the world, works well with other tools, and has strong security features. This makes it a useful platform for making diagrams with others and for professional use. Cons It is little expensive. It takes time to learn how to use advanced features, and the need for better offline access. Review Source SM Sean M. Client Lead Information Technology and Services Used the software for: 6-12 months ### "LucidChart Usage" June 4, 2024 4.0 Overall experience is positive. It has been a great bridge between my engineers and BD team. Pros LucidChart looks very good. When the flows are built, they're great for collaboration and process understanding. Cons I'm constantly booted out and have to relogin. Could be a user error, but several of us on my team are interrupted by navigating away and then trying to come back to it. SSO seems to be an issue for us. Review Source RN Ram N. Software Engineer Financial Services Used the software for: 1-2 years ### "Lucidchart" May 29, 2024 4.0 Pros Lucidchart is easy to use as a browser-based application. It is a lot of integrations for example it can be inserted directly into the Confluence page. Cons Lucidchart icons are sometimes difficult to navigate. They can be organized more sleaky for ease of finding the right button to click. Also, Lucidchart can have more symbols and diagrams for certain categories. Review Source AH Alice H. Customer Education Managerin Computer Software Used the software for: 1-2 years ### "Einfache Bedienung" May 22, 2024 4.0 Pros Man kann schnell Flowcharts und Prozesse im Team abbilden, Änderungen werden direkt in Echtzeit angezeigt Cons Berechtigungsmanagement ist sehr schwierig weil man teils Berechtigungen mehrfach vergeben muss, damit Zugriff auf das Dokument besteht Review Source MD Maria D. Professore Primary/Secondary Education Used the software for: I used a free trial ### "Ideazione grafica" May 5, 2024 5.0 Positiva esperienza soprattutto nei brainstorming, facilissimo creare mappe concettuali ed arricchirle in vario modo all'istante. Pros Lucid chart ci permette di illustrare graficamente le nostre idee, io ho usato molto le mappe,la versione a pagamento offre la possibilità di condividere,inserire video, emoi ed altro per un lavoro a più mani, ma per gli alunni credo basti l'utilizzo della versione gratuita, semplice da usare e completa. Cons Non ho trovato svantaggi nell'utilizzo di questo sftware Review Source MAH Mohammed Abdul H. Strategy Advisor Government Administration Used the software for: 1-2 years ### "Lucidchart your heart out! " April 25, 2024 5.0 Love it! I've gone back to this time and time again and this has never disappointed Pros A fantastic website which allows you to use different functions to create various documents and diagrams. I have created multiple documents such as Strategy alignment chart and it didn't take long at all to do it. Cons This does have a limit of 3 live documents per free user. Increasing will certainly bring more people to use this. Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) Monday.com was very limited in terms of functions and I found this to be much better for project management. Review Source SC Sean C. PM Financial Services Used the software for: 6-12 months ### "Great for process mapping" May 20, 2024 4.0 Pros Ease of use - used this tool primarily for process mapping and found it great, super easy to use and collaborate - more so than competitors Cons A more exhaustive feature set would definitely be beneficial. Should offer more AI features in line with close competitors so as to not fall behind! Review Source BG Bekee G. Developer, Consultant Information Technology and Services Used the software for: 2+ years ### "Good for most needs" April 22, 2024 4.0 It's an excellent tool for presenting documents and tracking project requirements with outside contributors. Pros Over a year ago, I used only Lucidchart for wireframing, process flow diagramming, and creating site maps for new website projects. The process flow diagramming and site map features and templates work really well and meet my needs more than other tools I've tried. Cons There are better wireframing tools than this one, and I switched to using a different online service in the last six months. I am trying to remember if it has templates to kickstart a project, but I found the implementation of creating unique wireframes/screens to be cumbersome enough to look elsewhere. Review Source AM Ashley M. Office Manager Construction Used the software for: 1-2 years ### "Great for use of flowcharts" May 14, 2024 5.0 Pros Very user friendly! I've never been great with flowcharts in Microsoft Office, but LucidChart made things so simple. I love that changing colors and copying boxes is easy when it comes to org charts. Cons There's really nothing to like "least, but if I had to, occasionally, my boxes don't copy over correctly (that could be user error) Review Source LG Louis G. Co-founder Retail Used the software for: 2+ years ### "Very good for process mapping " May 31, 2024 5.0 Pros Easy to access and collaborate in real-time. Also more intuitive compared to some other processing mapping softwares. Cons Not as widely used and recognised compared to other similar softwares, so requires a time to familiarise with functionalities. Review Source AP Andy P. Director Marketing and Advertising Used the software for: 2+ years ### "Ok diagraming software, would be better with a better UI" June 4, 2024 3.0 Pros Lucid has a free plan so you can give it a proper test drive, in most cases free 14 day trials arent enough to properly test out a bit of software. Also It integrates with Google Drive. Cons The layout seems to overly complicated I'm quite a visual person so I should have fallen in Love with this software but it seems that doing basic things is more complicated than it needs to be. Review Source MK Michael K. Director & Research Professor Higher Education Used the software for: 1-2 years ### "Great functionality - just wish you could share a single link for non-Lucid users to access." September 15, 2023 5.0 We’ve had a subscription for ~3 years. We’re happy with the functionality. Given that we do a lot of work with external collaborators, the process of asking a collaborator to create an account, log-in, etc. just to view a Lucidchart with us is tiresome. Lucid’s other (very similar) software, Lucidspark has this feature. Please bring it over. Pros User interface and functionality are amazing for a web app. It honestly feels like you are using OmniChart, OmniGraffle, or other traditional computer app. It’s hard to believe Lucid is operating wholly in a web browser. Cons The inability to create a shared link for a non-Lucid user to access is really bothersome. This functionality is present in Lucidspark - the “brainstorming” companion to Lucidchart. But not in the latter. I’ve recommended adding this feature to Lucidchart. It feels like a no-brainer.Also, it’s not inexpensive. Would love to see the cost lowered so that I could afford to purchase licenses for some of my external collaborators. Review Source Ananth G. Assistant Professor (Educator) Education Management Used the software for: 1-2 years ### "Intelligent drawing, modelling and diagramming with the illustrious web software - Lucidchart. " May 18, 2023 5.0 The overall experience with lucidchart was good. Its a nice web software and is extremely useful for users like programmers, project managers, managers and for others who want to create prototypes. Pros Features, collaboration tools, its editor, number of objects, the types of objects - these are few of the things where Lucidchart is good and great to use. Cons Slightly expensive when it comes to pricing. Also, with other free softwares like draw.io - I think either that the Lucidchart should reduce its pricing or provide more features and functionality to its premium users. For example - a regular premium user (Individual) gets access to all objects - where as a free user has only 60 objects. This can change over a period of time. As an example, if we provide more features to a normal free user - he might get tempted to use a premium price. Review Source Carlos P. Key Account Manager Packaging and Containers Used the software for: 6-12 months ### "With Lucidchart, we always go to the top of our game" June 14, 2023 5.0 Lucidchart is beneficial for anyone who needs a means to visually represent their work. Yes, it is intended to be helpful to any individual within any rank or position within a company. A sales representative can use the program to document the manner in which their work is developed in order to work with a potential customer from the internet to the time the contract is closed. A manager can use the program to devise the company's action plan for approval by the legislature. The sales operation suite is using Lucidchart to generate most of the training and enablement path, which communicates with the power groups, Sales, Marketing, Product and Customer Effectiveness. We have developed functional and institutional organization charts, process and flow diagrams, content and certification information to communicate our strategy in relation to our four sales enablement principles. Pros It is very easy to generate a specific color program so that sketches can be customized very easily. The ability to send to computer, tablet and smart phones numerous image formats is particularly helpful. The ability to provide access to editors or just the ability to read is critical. Facilitates the creation of groups with various functions. Several templates with recommendations on how to use them make it very simple to get started. The templates offered by Lucidchart are ready to use, which makes it extremely simple to use. All the templates guide you on how to use it. The toolbar resembles a familiar Microsoft application and it is very easy to find what you want. Zero formal instructions are required. Cons It would be helpful to be able to slow down the publication as needed and deliver versions, for everything else Lucidchart is excellent. Review Source Dylan C. Software Developer Publishing Used the software for: 6-12 months ### "The de-facto cloud diagramming service for a reason" December 13, 2023 5.0 LucidChart is overall a great tool. It makes diagramming easy and quick, which is more than can be said for most tools I've used. It supports even the most obscure diagrams that I've been asked to produce and makes it easy to edit and version diagram.s Pros I loved the intuitive interface and the vast library of shapes and templates to make every possible diagram. And the real-time collaboration functionality makes it easy to iterate with colleagues on a diagram. Cons A lot of the most useful diagram types are locked behind paywalls on Lucidchart, and the pricing is quite steep unless you're spending every single day diagramming. If you're on the free tier, you're extremely limited on which shapes and diagrams you can use. Review Source Miguel C. Desarrollador Program Development Used the software for: I used a free trial ### "Uno de los mejores en Creación de Organigramas online!... " September 25, 2023 4.0 Como en toda empresa, es necesario crear organigramas para explicar situaciones o desarrollos, LucidChart permite crear y compartir rápidamente este tipo de información para la mejor toma de decisiones. Pros Crear organigramas, diagramas de flujo o incluso un mapa de una red es una tarea tremendamente sencilla con LucidChart. es uno de los mejores creadores online de este tipo de tareas que he probado. Cons La verdad es que no hay nada que no me guste de este aplicativo. es versatil, facil de usar. No hay contras!. Review Source Federico A. CFO Banking Used the software for: 2+ years ### "Great diagramming solution for a Small / Medium Business" November 11, 2022 4.0 Our overall experience with Lucidchart is great, we love the solution and plan to keep working with them for the foreseeable time. Pros There are many features we loved about this software, some of them are the vast variety of charts and diagrams to choose from. We have practically all of the schemes needed to develop a robust data management solution. In addition the tool is very intuitive so we needed almost no training nor research to use it. Cons The one feature they could improve is the documentation tools, we believe it could be a little more simpler to work with. Another con could be the community, we reach for help and didn't fin much support. Alternatives considered [Visme](https://www.capterra.com/p/153139/Visme/)[Visio](https://www.capterra.com/p/201133/Visio/) Reason for choosing Lucidchart During our cost / price evaluation Lucidchart came with the highest value. Switched from [Visio](https://www.capterra.com/p/201133/Visio/) We made the switch because we needed a more robust tool to share our database diagramming. Review Source Christian P. Human Resources Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent app for flowcharts and collaborative teams" September 6, 2023 4.0 Lucidchart is amazing for creating high-quality, visually appealing charts and diagrams. Although its primary function is in flowcharts, its versatility is immense. It's easy to use, and we appreciate how well it works with Confluence. Pros Lucidchart is my go-to software for making system diagrams, modeling data, and analyzing and bettering business processes. It works wonderfully for each of these purposes. Using Lucid is a breeze because of its drag-and-drop interface. Cons The functionality of Lucidchart are behind those of some installed alternatives because it is a web-based tool. I also find it frustrating that there appears to be no method to attach a connector to a form in such a way that the connector would automatically re-orient itself when I re-position the shape, as is often the case when trying to optimize a procedure. Switched from [Airtable](https://www.capterra.com/p/146652/Airtable/)[Qualified](https://www.capterra.com/p/184296/Qualified/) Extremely convenient for online teamwork and information sharing. Non-artistic or technically-inclined persons can use it with ease to create diagrams and charts. It gets even better because it integrates with other programs like Google Docs. Review Source Joseph M. Senior Engineer Computer Hardware Used the software for: 2+ years ### "Agrxis Review on Lucidchart" May 17, 2023 5.0 My overall experience with Lucidchart has been excellent. I now work with my team and generate diagrams in a completely new style as a result. Designing diagrams, flowcharts, and mind maps with a polished appearance is surprisingly simple because to the user-friendly interface and wide selection of shapes and icons. It has been a game-changer for me to be able to collaborate in real-time with clients and coworkers, even when we are separated by distance. My productivity has been further increased by the integration with other well-known programs like Google Drive and Microsoft Office. My work has benefited greatly from Lucidchart's ability to share and export diagrams in a variety of formats. The customer service staff has also been outstanding, swiftly resolving any queries or problems I had. Pros I am absolutely thrilled with Lucidchart and all that it has to offer. As someone who values visual communication and effective collaboration, Lucidchart has become an indispensable tool in my professional toolkit. What I love most about Lucidchart is its intuitive and user-friendly interface. Creating diagrams, flowcharts, and mind maps has never been easier. The drag-and-drop functionality allows me to effortlessly design and organize my ideas, resulting in visually appealing and easy-to-understand visuals. The collaboration features of Lucidchart are also top-notch. I can invite team members to collaborate in real-time, making it seamless to work together, share feedback, and iterate on our diagrams. Moreover, Lucidchart integrates smoothly with other popular productivity tools, enabling me to embed my diagrams in documents, presentations, and even websites. The extensive library of templates and shapes provided by Lucidchart saves me valuable time and inspires creativity, allowing me to create professional-looking diagrams in no time. The customer support offered by Lucidchart is exceptional, always ready to assist and provide timely solutions to any queries or issues. Overall, Lucidchart has revolutionized the way I communicate complex ideas and collaborate with my team. It is a game-changer in visualizing concepts and fostering effective teamwork. I highly recommend Lucidchart to anyone looking for a powerful and user-friendly diagramming tool. Cons Despite the fact that I had a great time using Lucidchart for my diagramming and visual communication needs, there were a few areas where I felt it might be improved. The restricted number of templates offered in the free version was one aspect that stuck out. Despite the fact that the given templates were of a good caliber, I hoped there were more options available, particularly for particular industries or use cases. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.