# Page 7 | Lucidchart Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Lucidchart the right Flowchart solution for you? Explore 2255 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146136/Lucidchart/reviews

---

Lucidchart

4.5 (2255)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated April 15th, 2026

# Page 7 - Reviews of Lucidchart

## Showing most helpful reviews

Showing 151-175 of 2255 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

IJ

Ian J.  
Marketing Lead  
Hospitality  
Used the software for: 6-12 months

### "Simplicity is your friend for user flows"

December 2, 2024

4.0

Pros

So easy to create flow diagrams and collab with collegauges

Cons

The UI is not as nice as other project management and flow diagram tools.

Review Source

PR

Patrick R.  
Content Designer  
Consumer Services  
Used the software for: 2+ years

### "Lucidchart in review"

November 5, 2024

4.0

Generally positive. Initially took a little while to get used to, but learning all of the interactive sections and how you can build the system was enjoyable.

Pros

That you can scan around the page with ease and drag with your cursor.

Cons

Maps can sometimes get a little large, due to size of process.

Review Source

MT

Mark T.  
Design Engineer - Systems Integration Lead  
Telecommunications  
Used the software for: 6-12 months

### "Amazing Visualization Tool"

November 25, 2024

5.0

The tool is great, it is fast, flexible, and very customizable.

Pros

Great flexibility is what you can draw/layout. It is a great tool to add visual aid to complex ideas

Cons

I wish there were more pre-built symbol libraries for my industry (Telecom)

Review Source

ECM

Evandro Cláudio M.  
IT Systems Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "The influence of AI in lucidchart"

April 24, 2026

5.0

Started using lucidchart for university exercises of software engineering and it translated to everyday use when writing a website and documenting it.

Pros

It provides a easier way to write diagrams whether UML or others, with all the main templates available

Cons

Basically you operate better if you are online rather that and desktop platform for them it's good but for the customer it's time consuming.

Review Source

LW

Lars W.  
Sales and Strategic Partnership VP  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Lucidchart, a source of intelligence in diagramming."

August 20, 2024

5.0

Lucidchart has been a great platform for designing diagrams like flowcharts and has given us the most impeccable experience. It provides us with AI design tools that help us come up with very attractive and productive diagrams. Lucidchart intuitive interface makes it easy to surf through.

Pros

Lucidchart has a robust set of diagramming features making it possible to design any kind of diagram with ease. It has AI design enabled features which help draft very accurate and appealing diagrams. Lucidchart also makes it possible for us to collaborate on our diagramming projects which help us achieve very productive results.

Cons

There has not been any major issues with Lucidchart whatsoever. It has given us no cons.

Review Source

LW

Leslie W.  
Senior Designer  
Architecture & Planning  
Used the software for: Less than 6 months

### "Great tool for diagramming/visualizing"

October 4, 2024

5.0

Intuitive interface for all the basic functions, plenty of templates to kick start a project quickly, and very useful.

Pros

Very user friendly to quickly and easily set up visuals. The quick overview when you first log in got me right to work. There are plenty of well-made templates.

Cons

I'm not sure this is really a con, but it seems like there are a lot of capabilities that it will take me some time to learn like pulling from other data sets and automation. I also don't have any interest in using AI.

Review Source

VR

Verified Reviewer  
Diseño de videojuegos  
Entertainment  
Used the software for: 6-12 months

### "Ahorra mucho tiempo"

September 22, 2024

4.0

Tenia que resolver muy rápidamente un diagrama de flujo y me cruce con esta app, realmente me salvo ese día, cada vez que quiero hacer ese tipo de tareas la uso.

Pros

Es muy intuitiva y fácil de usar. Al ser una interfaz de arrastrar y poner donde uno quiere, los gráficos se hacen muy rápido. Realmente recomendable

Cons

Tal vez las limitaciones de cuentas free, pero comparado con la competencia no esta tan mal, me gusto mucho, es la única "desventaja" que le encuentro

Switched from

[Adobe Illustrator](https://www.capterra.com/p/227125/Adobe-Illustrator/)[CorelDRAW](https://www.capterra.com/p/124823/CorelDRAW/)

Antes hacia este tipo de tareas a mano, algo bastante lento.

Review Source

LM

Laura M.  
Project Manager  
Consumer Goods  
Used the software for: I used a free trial

### "Intuitive and Versatile"

October 15, 2024

5.0

Pros

Lucidchart is a powerful tool for creating diagrams and visual workflows. I love how intuitive and easy it is to map out complex ideas with its drag-and-drop interface and vast shape library.

Cons

Some advanced features can feel a bit clunky, and collaboration tools could be more seamless. Overall, it's a great tool for visualizing processes efficiently.

Review Source

JS

Jodi S.  
Coordinator  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Quality diagram program"

September 15, 2024

4.0

It is perfect for small businesses to large businesses it offers a range of great options.

Pros

Easy to use and one of the best diagramming tools that I have used.

Cons

Lack of offline mode on both desktop and mobile apps is disappointing.

Review Source

AT

Aniruddha T.  
Operations Support  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Build Processes the Lucid Way"

September 24, 2024

5.0

Wonderful experience using this tool to build my process flows faster and easily with simplistic structures for my manufacturing processes and standardize them across orgs.

Pros

The easy but advanced level of functionality compared to MSFT Excel which helps me create my process flows in a more enhancing manner which are easy to understand for my users.

Cons

Some times the templates are too confusing and have a hard time formatting them in the manner I want.

Alternatives considered

[Visio](https://www.capterra.com/p/201133/Visio/)

Reason for choosing Lucidchart

Lucidchart was a cheaper deal and within our budget range plus it provides a different user interface approach which is restricted in Visio, like the team editing function.

Review Source

Rebecca C.  
Design and Sales Manager  
Construction  
Used the software for: 2+ years

### "Mapping diagram ideas into reality with Lucidchart."

August 1, 2024

5.0

Lucidchart is giving us an easy time creating visualization diagrams which makes it easy to understand the data at hand. It has been a very successful experience with the Lucidchart AI diagramming tools that allows us to give our diagrams stunning look.

Pros

Lucidchart has a collaboration workspace that allows our team to work together on creating visualization diagrams. The AI diagramming tools help create diagrams with stunning visuals. There is a dedicated customer support team who shows great concern and handle our requests professionally.

Cons

No cons for Lucidchart. It has impressed us in every possible way.

Review Source

Walter G.  
Adviser  
Higher Education  
Used the software for: 1-2 years

### "Diagram planning"

August 8, 2024

5.0

The artificial intelligence technology included in Lucidchart makes everything easier to do, eliminating hours of work and reducing long processes that sometimes became boring

Pros

By importing data, it is easier to create a diagram with real information and have a well-understood visualization. I can create diagrams as a team in real time to organize the information with my colleagues and have maps or diagrams in record time. The pre-designed templates make everything easier to do and I can have a broader inspiration and with the help of artificial intelligence

Cons

I can't say something that I dislike because I have never disliked anything

Review Source

AF

Analia F.  
Ssr. QA Tester  
Information Technology and Services  
Used the software for: 1-2 years

### "Great and intuitive tool for flow charts creation"

September 10, 2024

5.0

Great and intuitive tool for flow charts creation

Pros

Lucidchart is a great tool for Flow charts creation

Cons

Sometimes integration with Quip have some problems to load

Review Source

VR

Verified Reviewer  
Technical Underwriter  
Insurance  
Used the software for: 1-2 years

### "Very useful chart creation tool"

August 27, 2024

4.0

Overall very pleased, I only use it when for very specific purposes but when I do find a suitable task, Lucidchart is the way to go.

Pros

The ability to create very visually interesting and useful charts to convey ideas and present decision trees. It is far easier for the specific goal of flow charts and decision trees, especially compared to powerpoint which I previously used. Also easy to export diagrams to PDF or as images

Cons

The control isnt always very intuitive, like I wish there was a style method to make the entire chart or diagram in a consistent design. Or maybe enforcing a grid structure if desired. Sometimes rigidity could be good. This may have existed but I did not see it intuitively.

Switched from

[Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)

Looking for a tool more suitable for making flowcharts and decision trees and this is one solely built for that goal.

Review Source

AC

Andy C.  
Digital Marketing Executive  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Perfect for projects "

September 18, 2024

5.0

A useful tool that has helped create logic flow.

Pros

The ability to create large scale flow charts in a single screen.

Cons

Some of the user experience could be made easier.

Switched from

[Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)

Better scalability on larger charts which made larger project work easier to use.

Review Source

SJ

Sebastian J.  
Sr. QA Automation Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "A great tool for Flow diagrams creation, management and sharing"

November 2, 2024

5.0

A great tool for Flow diagrams creation, management and sharing

Pros

It is easy to create flowcharts and very user friendly UI

Cons

Sometimes Integration with Quip gets stuck and tough to reconnect

Review Source

AH

Aaron H.  
Sales and Inventory Analyst  
Consumer Goods  
Used the software for: 1-2 years

### "Lucidchart is a must have!!"

August 19, 2024

5.0

I love Lucidchart, helps me stay so organized with all my process! Allows me to document processes and share with the team to properly divide roles by customers on our team, which has been huge!

Pros

I love the visibility lucid gives to your work! It allows you to always have a whiteboard that never has to be erased and can be kept and referenced long after meeting times end! I do not miss having tons of images on my phone of whiteboards at the end of meetings!

Cons

I truly love everything about Lucid, it fits exactly how my brain works!

Review Source

RV

Ravindra V.  
Sr. Software Developer  
Information Technology and Services  
Used the software for: I used a free trial

### "Lucidchart Review"

October 21, 2024

5.0

it was very good and helpful for drawing me flow charts. i did for many projects.

Pros

User friendly, easy to use, just drag and drop. provides huge quantity of graphs and images. AI powered tool. very effective.

Cons

There is nothing like that, only if it can increase more elements in free account.

Review Source

JC

Jessica C.  
HR Generalist  
Computer Software  
Used the software for: 2+ years

### "Great mapping tool"

September 24, 2024

5.0

Pros

Super helpful when you’re mapping out processes.

Cons

It’s unfortunate that you have to pay after a certain time.

Switched from

[Google Slides](https://www.capterra.com/p/178686/Google-Slides/)

Wanted something that was more functional

Review Source

LH

Ludmila H.  
IT Database Designer ll  
Airlines/Aviation  
Used the software for: 2+ years

### "Useful tool"

September 25, 2024

5.0

I find it easy to understand and use. I use it frequently for school and work.

Pros

I find this tool helpful for organizing my thoughts and expressing them clearly.

Cons

I can't find anything to dislike about this tool!

Review Source

VR

Verified Reviewer  
Web Developer  
Legal Services  
Used the software for: I used a free trial

### "Great experience for free user."

November 28, 2024

5.0

I had overall good experience we are able to deliver tasks using this tool for charting workflows.

Pros

Easy to use and easy to learn interface. Core features available for free.

Cons

Did not encounter any major problem so far as a free user.

Review Source

PG

Paulo G.  
QA Automation Engineer  
Insurance  
Used the software for: 1-2 years

### "LucidChart is a great tool to have flow charts created easily"

December 24, 2025

5.0

I have had a great experience by creating charts, also with support team, who were very helpful to solve integration issues and collaborative board has been a great enhacement

Pros

It easy usage to create flowcharts and many options it provides. Also collaboration board is a great opportunity to share knowledge with team mates

Cons

Initially I have faced problems with Quip integration. but after support team intervention it has been solved, and now it works smoothly with Quip

Review Source

MK

Mariia K.  
Software Engineer  
Computer Software  
Used the software for: 6-12 months

### "My go to tool for diagrams"

September 12, 2024

4.0

Pros

Very appealing UI, encouraging to explore the tool, easy to start using the tool

Cons

the only downside is limitations around objects in one file with free plan, but it is still enough to explore the tool capabilities

Switched from

[Visio](https://www.capterra.com/p/201133/Visio/)

I have lost access to Microsoft Visio license

Review Source

JM

Jean-Alex M.  
Directeur de projet  
Construction  
Used the software for: Less than 6 months

### "Excellent logiciel d'organigramme"

October 8, 2024

5.0

Nous avons fait l'organigramme de la compagnie et l'avons mis à jours plusieurs fois.

Pros

Bonne plate-forme pour faired des organigrammes. Le prix est très compétitif.

Cons

Certaine limites au niveau du type de bulles ou de frlèche, mais rien poour nous empêcher d'avoir un résultat représentatif.

Review Source

VR

Verified Reviewer  
PhD researcher  
Education Management  
Used the software for: 2+ years

### "Lucidchart review"

July 14, 2024

3.0

Pros

It is available for free to use for students and it offers very creative ways to visualise and help mr as a researcher to organize my ideas in a meaningful way and identify gaps and bottlenecks

Cons

one area that I think could be improved is the user interface because at some times it feels cluttered and overwhelming. Simplifying the layout and making key features more accessible could enhance the overall user experience. Also, i have noticed that the performance can slow down with larger or more complex diagrams, which can be a bit frustrating and impact productivity.

Review Source

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Talk to a Capterra advisor for free and get results within 15 minutes.