# Page 6 | Lucidchart Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Lucidchart the right Flowchart solution for you? Explore 2255 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146136/Lucidchart/reviews

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Lucidchart

4.5 (2255)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 6 - Reviews of Lucidchart

## Showing most helpful reviews

Showing 126-150 of 2255 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Sales Tools Optimization Specialist  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Great process mapping tool"

October 26, 2024

5.0

Pros

The ease of digitalizing all of the processes is just awesome. When I discovered this tool I was really impress how easy it is. I had some basic knowledge of UML and BPMN so it was clear to me what type of block to use when and why. It allows me to create really robust process maps, that's my main use case for that. Since I learned how to use it, every time I talk to with somebody about any kind of process we start to map it there, just to see how it looks and visually look for some errors and things that can be done better.

Cons

The free version in my opinion is just not enough to really get your hand on this software. You got just 3 documents with 60 shapes, if you're a person who is really detailed, that amount can be used really quickly not making you see the value in it.

Review Source

EO

Elizabeth O.  
Analista de proceso  
Information Services  
Used the software for: 1-2 years

### "La mejor herramienta para diagramas de flujo"

December 28, 2024

5.0

La herramienta en general es buena, para una pequeña empresa y diagramar procesos básicos.

Pros

Me gusta por que es una gran herramienta para realizar diagramas de flujo en la web sin necesidad de instalación.

Cons

Puede estar limitado en plantillas para empezar un diagrama.

Review Source

HM

Harshal M.  
Technical Project Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Lucid Charts Can be better"

December 26, 2024

5.0

It was average, it is easy to use, but the product can be much better with story based auto- flow creation.

Pros

Simple, elegant, Easy onboarding. It has a sync and also a collaboration feature, that has been helpful at times.

Cons

The limits for subscription, these tools are free now, the payment / business model should be something simpler, and not forcing users to stop.

Review Source

OG

Oleg G.  
Software Developer  
Financial Services  
Used the software for: Less than 6 months

### "Nice AI support"

September 9, 2025

5.0

Pros

Possibility to create charts with AI. Instead of spending time on aligning lines and blocks, I can now focus on the diagram itself.

Cons

The AI still requires some more refinement. Sometimes it was not able to understand my intention and I had to refrain.

Review Source

PM

Peach M.  
Executive Administrative Assistant  
Computer Software  
Used the software for: Less than 6 months

### "Lucid Chart Thumbs Up"

June 25, 2025

5.0

So far we've had a great experience! It's easy to use, pretty self-explanatory and the ease of sharing it with others so they can collaborate with you on projects.

Pros

I liked that it was able to create exactly what we needed for our org chart and that it was shareable!

Cons

It's not necessarily a complete con but there are just a lot of options and ways to do the same thing so it can be a little confusing at first trying to figure out what you need!

Review Source

JY

Jason Y.  
Software Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Lucid review"

January 20, 2025

5.0

Pros

I appreciated Lucidchart’s straightforward, user-friendly interface, which let me start diagramming quickly. Additionally, the real-time collaboration features made teamwork smoother and more efficient.

Cons

performance slows down when working on very large or complex diagrams.

Review Source

KM

Kanye M.  
Programmer  
Legal Services  
Used the software for: 1-2 years

### "more fun diagrams"

October 26, 2024

4.0

It facilitates the creation of diagrams that are sometimes boring to create and its intelligent functions make everything more perfect to use

Pros

It has been a platform that gives me the option of generating more fun diagrams and not presenting the normal boring diagrams, I express my best ideas and in a creative way the entire organization of the information is created with customization and with the help of AI it makes everything easier to do. I like it because I can express my ideas well in a creative and fast way

Cons

In reality everything has worked well for me and I don't have any kind of difficulty in its use

Review Source

JB

Jason B.  
Operations Process Manager  
Construction  
Used the software for: 1-2 years

### "Jason Lucidchart Review"

March 12, 2025

4.0

Pros

Lots of functionality. Great for process flow visualization.

Cons

Some good looking features locked behind paid version.

Review Source

CH

Chloe H.  
Fractional COO  
Management Consulting  
Used the software for: 2+ years

### "Overall great visual mapping software"

November 11, 2024

5.0

Pros

Lucidchart is a great product for workflow mapping, brainstorming, and any other visual requirements for an organization. The collaboration and ability to visually work together on projects helps organizations take their business to the next level.

Cons

Lucidchart sometimes feels a bit "clunky" and has an older feeling than other products like Miro. Sometimes I felt limited by the way the shapes are able to be edited and there are issues with requiring guest users to create accounts... slowing down the process to collaborate with clients.

Review Source

AT

Adrian T.  
Payroll Specialist  
Accounting  
Used the software for: Less than 6 months

### "Lucid is a great tool"

June 11, 2025

5.0

It was great and easy to use. It paved a way for me to present in a more passionate, constructive, and consice.

Pros

Easy to use and does have many ways to make your presentation presentable and manageable. Will surely recommend.

Cons

None so far. I haven't experienced any bugs or any problems using the product. Will check it in the future.

Review Source

MF

Mitch F.  
HR Business Partner  
Retail  
Used the software for: 1-2 years

### "Recommend for Org Charts"

November 14, 2024

5.0

Overall really positive and would recommmend!

Pros

I liked how easy it is to import data from excel into lucid chart. I use the software predominantly to create org charts. Importing the data following their step by step guide is easy and the end product is effective.

Cons

Perhaps could be easier to adjust the design and layout.

Review Source

Ian R.  
system technique  
Retail  
Used the software for: 1-2 years

### "Diagrams with artificial intelligence"

September 19, 2024

5.0

Creating diagrams through Lucidchart saves me time and the final work is well done with the import of data that is well captured and a better organization of ideas to show

Pros

Personally, creating diagrams was a topic that I was lazy to do because I couldn't unite the ideas I wanted to demonstrate through diagrams, so when I discovered Lucidchart it was the best thing that ever happened to me. I've been using it for years, where it has given me the simplicity of creating any type of diagram in a very correct and simple way. Also, the option of creating diagrams in real time with other people is the best, since we can help each other.

Cons

I don't dislike anything, on the contrary, I like everything and it has been wonderful for me

Review Source

SR

Sam R.  
Business and Data Analyst  
Wholesale  
Used the software for: 2+ years

### "Great tool for a variety of business needs"

August 27, 2024

4.0

Generally really good product with useful tools for a wide range of IT professionals, including Business Analysts, Project Managers and Developers. However, it's user experience can be made frustrating when trying to do some simple diagram tasks.

Pros

Easy tool for creating process flows and creative images for a variety of business needs including system architecture and business policies.

Cons

The use of lucid as a planning tool isn't great. It's gantt charts are fiddly, and I found it easier to use other tools rather than lucid. Moreover, often when trying to connect and make a chart lines look uniform it can be difficult to quickly do.

Review Source

SM

Salina M.  
Director  
Higher Education  
Used the software for: 1-2 years

### "Great free version"

November 16, 2024

5.0

I use the free version due to it costing more than i will get use from, but this version gives enough features to do a good few charts before needing to purchase

Pros

great templates to use. It made chart making quick and easy. The end designs looked professional

Cons

The costs of the paid version/ It was not value for money for the amount of charts i was making

Review Source

BB

Brian B.  
Software developer  
Financial Services  
Used the software for: Less than 6 months

### "Good diagramming app"

March 24, 2025

4.0

Pros

Very flexible and mostly intuitive. I love the ability to import logo packs and themes and whatnot like that for my personal diagramming.

Cons

some features and options are hidden in menus or completely unavailable

Review Source

AM

Anjal M.  
QA  
Computer Software  
Used the software for: I used a free trial

### "Best Tool For Creating Flowcharts"

March 7, 2025

4.0

Best for creating flowcharts, diagrams and efficient for professional use as well as for students.

Pros

Very useful for creating maps and diagrams and is easy to use.

Cons

Faced lagging problems while accessing huge diagrams.

Review Source

GR

Gieselle R.  
Accountant II  
Outsourcing/Offshoring  
Used the software for: I used a free trial

### "Overall a great chart generator"

June 27, 2025

5.0

Pros

I found Lucidchart very easy to use. At the same time, I can personally say it produces visually attractive output.

Cons

I'm unsure if it's just on my end, but when I use it for long periods, it sometimes becomes slow to respond.

Review Source

TVW

Tim Van W.  
Senior Project Supervisor  
Higher Education  
Used the software for: 2+ years

### "Lucidchart just raised the bar high in diagramming."

September 5, 2024

5.0

Creating presentation diagrams and flowcharts has been a easy ordeal for me now that i have Lucidchart. It has been so easy to work with Lucidchart and the experience has been very productive.

Pros

Lucidchart collection of editing tools makes creating of flowcharts so simple. It offers next-generation AI features that gives diagrams a unique visual design. Lucidchart makes it easy for me and my workmates to create diagrams together on a collaborative working space.

Cons

I have not felt like Lucidchart has anything to dislike whatsoever. All features has been pleasing.

Review Source

Alfiya M.  
Software Engineer  
Computer & Network Security  
Used the software for: 2+ years

### "Lucidchart - professional working experience in Agile project"

August 24, 2024

3.0

We used this at builder.ai for development of workflows in real time for the client and the team. It is very useful in detecting the actual work to be done, helpful in determining the milestones. We used it in our scrum calls

Pros

I like the issue management feature, which tracks down the deviations and later is helpful to monitor.

Cons

It has smaller set of features as compared to similar products in market for the same price

Review Source

KP

Khevana P.  
CRM Lead  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Easy process diagram tool"

October 28, 2024

5.0

We onboarded with Lucidchart a few years ago, to collaborate with the team and document our process diagrams for our digital transformation journey.

Pros

A great tool to document your process or record SOPs in a diagrammatic way.

Cons

Nothing specific that we dislike about Lucidchart

Review Source

JM

Joao M.  
Spinning Instructor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Take a step and advance in diagramming with Lucidchart."

September 6, 2024

5.0

We are using Lucidchart to create diagrams like flowcharts that help us plan for our projects. It makes it easy to come up with stunning diagrams that offers exceptional designs. The overall experience with Lucidchart has been what we anticipated for, very simple yet very effective.

Pros

Lucidchart comes with flowchart templates that guided us on how to draw effective flowcharts. There is no coding instead it is dragging and dropping shapes which makes diagramming very easy. The collaboration tools makes is possible for us to work together on the same diagramming tasks.

Cons

The experience with Lucidchart has always been on the right side. Nothing negative to comment about.

Review Source

NS

Netra S.  
Senior RPA Developer  
Oil & Energy  
Used the software for: 6-12 months

### "Easy to create flowcharts"

November 26, 2024

4.0

A great tool for process mapping and later importing to word .Best part even after inserting the diagram to Word if changes are made to the chart it can be easily updated in Word using the update chart button

Pros

I use it mainly for creating high-level flowcharts of business processes and it just has all the required shapes and connectors for accurate mapping and supports quick import to word using the Lucid Chart Add-in

Cons

No everything is perfect solves all my use case

Review Source

CB

Charlie B.  
Senior Consultant  
Financial Services  
Used the software for: Less than 6 months

### "Great platform"

June 23, 2025

4.0

Pros

Lucidchart is very easy to use, has a good interface, and the zoom feature is extremely helpful with flowcharts.

Cons

A bit difficult to integrate into other platforms. Additionally, when converting a Vizio file to Lucidcharts, the formatting is a bit off.

Review Source

BD

Bishal D.  
Software Engineer  
Computer Software  
Used the software for: 6-12 months

### "Great tool for diagram making"

November 12, 2024

4.0

I found it helpful while making the diagrams. It would be best to have the autosave feature without connecting to an account.

Pros

The drag and drop were seamless and it made the process of creating a diagram very easy. The integration inside the diagram was also flawless.

Cons

Lucidchart felt heavy to use compared to other products available.

Review Source

JT

Jacob T.  
IT Administrator  
Food Production  
Used the software for: I used a free trial

### "Lucidchart Makes Fantastic Flows"

October 7, 2024

5.0

Amazing tool to create diagrams and flowcharts. Obviously there must be a way to monetize the product, and limiting the shapes makes sense, but it's definitely my least favourite part.

Pros

Ease of use, and an interface that made sense to use to create charts.

Cons

Limit to the number of shapes for the free version of Lucidchart.

Review Source

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