# Page 5 | Lucidchart Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Lucidchart the right Flowchart solution for you? Explore 2246 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146136/Lucidchart/reviews

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Lucidchart

4.5 (2246)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Lucidchart

## Showing most helpful reviews

Showing 101-125 of 2246 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Harsh P.  
Software developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Beginner friendly advance charting software"

January 13, 2025

4.0

Overall it is great to have Lucidchart if you can afford it.

Pros

This is most beginner friendly software. I got to know about this software while I was in college and it was so easy to understand that I didn't even need help from others.

Cons

It requires paid services to do something extra ordinary.

Review Source

JM

Joao M.  
Spinning Instructor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Take a step and advance in diagramming with Lucidchart."

September 6, 2024

5.0

We are using Lucidchart to create diagrams like flowcharts that help us plan for our projects. It makes it easy to come up with stunning diagrams that offers exceptional designs. The overall experience with Lucidchart has been what we anticipated for, very simple yet very effective.

Pros

Lucidchart comes with flowchart templates that guided us on how to draw effective flowcharts. There is no coding instead it is dragging and dropping shapes which makes diagramming very easy. The collaboration tools makes is possible for us to work together on the same diagramming tasks.

Cons

The experience with Lucidchart has always been on the right side. Nothing negative to comment about.

Review Source

ER

Emily R.  
Construction Manager Intern  
Construction  
Used the software for: Less than 6 months

### "Lucidchart is great for project planning!"

June 23, 2025

5.0

Overall, I have had a positive experience with this software. It has helped me significantly with brainstorming my ideas for my intern project and organizing all of my future steps.

Pros

I really like the variety of templates are are provided depending on what I am trying to do. The brainstorming and planning templates are extremely helpful in particular when trying to create a plan and develop ideas for new projects. Color options are also great for organizing thoughts and information.

Cons

It is sometimes complicated to move around some of the content or text boxes and place them in different parts of the file/document.

Review Source

MC

Melody C.  
Software Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Great tool, easy to use!"

June 16, 2025

5.0

Pros

So easy to use! Creating blocks, editing text, and customizing the visualization of charts is very intuitive.

Cons

I hope the UI becomes easier on the eyes. It feels a bit outdated. The UX and flow of working on a project is fine, but the actual UI can be more on trend.

Review Source

DG

Dana G.  
CEO Brand Designer  
Design  
Used the software for: 1-2 years

### "Great For Quick Infographic Creation"

February 23, 2025

3.0

Overall this is an excellent software for creating simple and visually appealing charts or infographics

Pros

The ease of creating charts in a quick and efficient way

Cons

The site can be difficult to navigate if being accessed on a mobile device

Review Source

KK

Kate K.  
CRM Consultant  
Management Consulting  
Used the software for: Less than 6 months

### "Turns out I can't live without Lucidchart"

June 23, 2025

5.0

Lucidchart is incredibly customizable and is truly an all in one tool for visualization. The use-cases are endless. From my professional work to visualizing my home automation system to planning out my Notion workspace...turns out I can't live without Lucidchart.

Pros

I love how customizable Lucidchart is. It makes wrapping your head around complex concepts and systems a breeze.

Cons

I don't like that the templates button is at the very top of the tools sidebar. I always accidentally click it instead of the shape library.

Review Source

MW

Martin W.  
Technician  
Telecommunications  
Used the software for: Less than 6 months

### "Network Mapping Made Easy"

June 9, 2025

5.0

Has been great for making network maps. I have not had to use it for anything else yet, and the integrated shapes for Cisco make the network maps easy to standardize for my organization.

Pros

Very open ended, easy to use. The UI is nice, most features are right there and easy to find and use, and shortcut keys are exactly what you would expect them to be.

Cons

Some features can be hidden and hard to find. Also which it hard a dark mode, do not like starting at bright white screens.

Review Source

AG

Adam G.  
Agent Owner  
Insurance  
Used the software for: Less than 6 months

### "Great user friendly platform "

June 16, 2025

4.0

Great software- I’m really glad I found this tool as it’s made my process of designing a home floor plan much much easier. In a matter of minutes you can get a realistic view of how things will look and that has led me to make some meaningful changes!

Pros

It’s easy to use and has some great tools built in. I love the ability to copy a workbook and create different working options.

Cons

While the tools are really user friendly I do wish there were a few more options- specifically when it comes to the home design portion. Adding windows could be challenging and there wasn’t a shower or sliding glass door option.

Review Source

MH

Mitchell H.  
Senior Sales Trainer  
Financial Services  
Used the software for: Less than 6 months

### "Solid Tool"

July 1, 2025

4.0

Overall, it’s been a helpful tool that fits into my workflow without too much friction. There are a few quirks, but nothing that’s been a dealbreaker

Pros

Lucidchart is generally intuitive and makes it easy to put ideas into a visual format. It’s flexible enough for different types of projects and works well for collaboration

Cons

Some parts of the interface feel a little unintuitive at times, and a few features didn’t work quite the way I expected. It can take a bit of trial and error to get things just right

Review Source

YR

Yaksha R.  
Devops engineer  
Accounting  
Used the software for: Less than 6 months

### "Great Tool for Visual Collaboration"

June 12, 2025

5.0

Overall, I’ve had a great experience. It’s reliable, easy to share with teammates, and works well across different devices. It’s my go-to tool for visualizing workflows and system designs.

Pros

The interface is clean and easy to use. I liked how intuitive it is — I was able to build flowcharts and diagrams without much learning curve. The drag-and-drop features and templates save a lot of time.

Cons

Some advanced features are locked behind the paid plan. Collaboration is good, but real-time syncing can lag occasionally when working with large teams.

Review Source

AV

Anitha V.  
IT Operations Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "The best tool for collaborative visual workflow"

December 12, 2024

5.0

It is a great tool that simplifies creating visual workflows & diagrams. The real time collaboration feature makes it a perfect tool for team projects. I would highly recommend it to anyone who need to communicate their ideas visually.

Pros

It is fantastic tool for creating organization chart, flowcharts & any visual projects. And we can collaborate with a team & work on it simultaneously. It has a lot of inbuilt templates which allows customization as per our needs.

Cons

Some advanced features are available only with the premium plans.

Review Source

RP

Ramkumar P.  
Senior Manager  
Banking  
Used the software for: Less than 6 months

### "Wonderful Experience"

June 24, 2025

5.0

Pros

User friendly. Excellent product to use and easy interface. Great options to look into and excellent guidelines to setup

Cons

I do not see any major challenges on it yet. It is a simple and efficient product. If there are some customized or additional demos based on the prompt it will be even more excellent

Review Source

KM

Kanye M.  
Programmer  
Legal Services  
Used the software for: 1-2 years

### "more fun diagrams"

October 26, 2024

4.0

It facilitates the creation of diagrams that are sometimes boring to create and its intelligent functions make everything more perfect to use

Pros

It has been a platform that gives me the option of generating more fun diagrams and not presenting the normal boring diagrams, I express my best ideas and in a creative way the entire organization of the information is created with customization and with the help of AI it makes everything easier to do. I like it because I can express my ideas well in a creative and fast way

Cons

In reality everything has worked well for me and I don't have any kind of difficulty in its use

Review Source

TA

Thanos A.  
Head of Growth and Marketing  
Financial Services  
Used the software for: 1-2 years

### "A great visualisation management tool"

December 6, 2024

5.0

Very easy to create process maps, flows and diagrams in this great piece of software

Pros

Easy to create process maps, flows and user journeys for people to follow and understand

Cons

Not as flexible to export to other software

Review Source

JM

James M.  
Client Partner Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "Lucidchart is great"

July 28, 2025

5.0

Pros

Lucidchart’s intuitive interface makes creating diagrams and navigating the workspace feel effortless.

Cons

Straightening the connector lines between shapes occasionally feels clunky and lacks precise control.

Review Source

LS

Lindsey S.  
Director of Marketing Operations  
Insurance  
Used the software for: 6-12 months

### "A solid flowchart solution"

November 18, 2025

5.0

Pros

Lucidchart helped me build out our original user marketing for our startup, and present it to my CEO for feedback.

Cons

It just takes a long time to build the flowchart and change things around as you need to insert new parts of the flow.

Review Source

Rebecca C.  
Design and Sales Manager  
Construction  
Used the software for: 2+ years

### "Mapping diagram ideas into reality with Lucidchart."

August 1, 2024

5.0

Lucidchart is giving us an easy time creating visualization diagrams which makes it easy to understand the data at hand. It has been a very successful experience with the Lucidchart AI diagramming tools that allows us to give our diagrams stunning look.

Pros

Lucidchart has a collaboration workspace that allows our team to work together on creating visualization diagrams. The AI diagramming tools help create diagrams with stunning visuals. There is a dedicated customer support team who shows great concern and handle our requests professionally.

Cons

No cons for Lucidchart. It has impressed us in every possible way.

Review Source

LW

Lars W.  
Sales and Strategic Partnership VP  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Lucidchart, a source of intelligence in diagramming."

August 20, 2024

5.0

Lucidchart has been a great platform for designing diagrams like flowcharts and has given us the most impeccable experience. It provides us with AI design tools that help us come up with very attractive and productive diagrams. Lucidchart intuitive interface makes it easy to surf through.

Pros

Lucidchart has a robust set of diagramming features making it possible to design any kind of diagram with ease. It has AI design enabled features which help draft very accurate and appealing diagrams. Lucidchart also makes it possible for us to collaborate on our diagramming projects which help us achieve very productive results.

Cons

There has not been any major issues with Lucidchart whatsoever. It has given us no cons.

Review Source

KD

Kimberly D.  
Senior Software Engineer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Technical Diagramming in Lucid"

June 18, 2025

4.0

Pros

I like that it has a lot of the common shapes/images I would need for creating technical diagrams already included.

Cons

Sharp learning curve - It took me a while to get used to using this product. Perhaps some of the templates could have been more helpful to my use case, but overall not too bad to make from scratch.

Review Source

RX

Rebecca X.  
Analyst  
Financial Services  
Used the software for: Less than 6 months

### "Great diagrams always!"

July 29, 2025

5.0

Lucidchart has helped me quickly and easily make sharp visualizations for work. It is super easy to share with other coworkers in my org and outside. There are lots of add-ins and template types to fit all my diagramming needs.

Pros

Easy and smooth to use, lots of features, icons, and graphics you can add in, clean templates and layout, easy to collaborate with others and add comments and edit simultaneously, everything saves reliably online

Cons

Load time can be slow for bigger files, maybe more integrations with external apps can be added, not much else that I don't like

Review Source

ZB

Zeynep B.  
Software tester  
International Trade and Development  
Used the software for: 1-2 years

### "Great for team works"

January 25, 2025

5.0

Pros

It ıs quite easy to create a complex diagrams and makes clear arhitecture

Cons

Some items and ua elements could look better.

Review Source

Walter G.  
Adviser  
Higher Education  
Used the software for: 1-2 years

### "Diagram planning"

August 8, 2024

5.0

The artificial intelligence technology included in Lucidchart makes everything easier to do, eliminating hours of work and reducing long processes that sometimes became boring

Pros

By importing data, it is easier to create a diagram with real information and have a well-understood visualization. I can create diagrams as a team in real time to organize the information with my colleagues and have maps or diagrams in record time. The pre-designed templates make everything easier to do and I can have a broader inspiration and with the help of artificial intelligence

Cons

I can't say something that I dislike because I have never disliked anything

Review Source

JT

Jacob T.  
IT Administrator  
Food Production  
Used the software for: I used a free trial

### "Lucidchart Makes Fantastic Flows"

October 7, 2024

5.0

Amazing tool to create diagrams and flowcharts. Obviously there must be a way to monetize the product, and limiting the shapes makes sense, but it's definitely my least favourite part.

Pros

Ease of use, and an interface that made sense to use to create charts.

Cons

Limit to the number of shapes for the free version of Lucidchart.

Review Source

EO

Elizabeth O.  
Analista de proceso  
Information Services  
Used the software for: 1-2 years

### "La mejor herramienta para diagramas de flujo"

December 28, 2024

5.0

La herramienta en general es buena, para una pequeña empresa y diagramar procesos básicos.

Pros

Me gusta por que es una gran herramienta para realizar diagramas de flujo en la web sin necesidad de instalación.

Cons

Puede estar limitado en plantillas para empezar un diagrama.

Review Source

HM

Harshal M.  
Technical Project Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Lucid Charts Can be better"

December 26, 2024

5.0

It was average, it is easy to use, but the product can be much better with story based auto- flow creation.

Pros

Simple, elegant, Easy onboarding. It has a sync and also a collaboration feature, that has been helpful at times.

Cons

The limits for subscription, these tools are free now, the payment / business model should be something simpler, and not forcing users to stop.

Review Source

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