# Page 3 | SaneBox Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is SaneBox the right Email Management solution for you? Explore 71 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146115/SaneBox/reviews

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SaneBox

4.8 (71)

[View alternatives](https://www.capterra.com/p/146115/SaneBox/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of SaneBox

## Showing most helpful reviews

Showing 51-71 of 71 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jürgen S.  
Chief Innovator and Marketing Strategist  
Marketing and Advertising  
Used the software for: 2+ years

### "Sanebox - Email Sanity"

April 20, 2019

5.0

Once setup, it just runs in the background to automatically pre-sort email and keeps your inbox lean.

Pros

Ability to filter email into folders and keep the Inbox lean.

Cons

Learning curve for new users, however does come with incredible features.

Review Source

MT

Mike T.  
President  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Use SaneBox if you want to save lots of time"

November 15, 2022

5.0

I love this. The cost is reasonable and I depend on this every day. Also, I like the fact that they let you use it on two accounts. I use mine on my personal email account as well as my business email.

Pros

It automatically filters the important emails from the unimportant ones. I can go back to the unimportant ones later and see if they are something that needs my attention.

Cons

I was a little confused setting things up. Also, I used some features at the beginning that I later determined I didn't need.

Reason for choosing SaneBox

I didn't look at any others.

Review Source

VR

Verified Reviewer  
Customer Success Manager  
  
Used the software for: 1-2 years

### "Great tool for managing your email inbox "

March 11, 2018

5.0

Pros

Love the ability to create my own rules to keep my inbox neat and clean and leaving only the important things.

Cons

It is not available on mobile so that limits you working in your inbox from your desktop only. A mobile version would be great.

Review Source

MF

Micaiah F.  
Co-Founder & President  
Computer Software  
Used the software for: 2+ years

### "A-MAZ-ing! Saves me so much time! "

July 14, 2017

5.0

Many hours of my life back and way less frustrations with my email.

Pros

My company is based in San Francisco and I have been using Sanebox for over 5 years now. Before Sanebox it was nearly impossible for me to hit InboxZero. Today, I get there nearly every evening! For the cost of the software, I get back at least an hour per week. There are so many emails that I used to have to archive. Now they get auto-archived and I just focus on the important things.

Review Source

AB

Angus B.  
Referrals & Partnerships Manager  
Education Management  
Used the software for: Less than 6 months

### "Saved my sanity when company switched to Outlook"

November 10, 2022

5.0

Pros

Sanebox's ability to filter out the not so important emails so that I don't waste too much time sorting out my Inbox.

Cons

It would be great to be able to click and choose a ate for follow ups rather than having to send an email with a date

Switched from

[ActiveInbox](https://www.capterra.com/p/241715/ActiveInbox/)

My company switched from Google Suite to Microsoft so I had to find something that could help manage my emails

Review Source

EY

Eric Y.  
Attorney  
Legal Services  
Used the software for: Less than 6 months

### "Get Control of Your Inbox"

April 22, 2021

5.0

Overall, my experience has been quite positive, other than the customer support issue.

Pros

I dislike emails, and my inbox is constantly glutted with emails that distract me from my day. I was looking for an inexpensive solution to organize my inbox beyond what the email provider offered. SaneBox has been a godsend, helping to reduce clutter and restore sanity to my inbox.

Cons

I did require customer support to assist me with one issue, and although support was available, I did not think the particular person was all that helpful. I basically had to figure out the problem on my own, but that could have just been the individual I was working with and not a company-wide issue.

Alternatives considered

[Boomerang for Gmail](https://www.capterra.com/p/174835/Boomerang/)

Reason for choosing SaneBox

I actually run both products side-by-side because they work slightly differently. I chose SaneBox primarily because it has a good dashboard interface, does what it says it will do, and is inexpensive.

Review Source

JS

John S.  
CEO  
Computer Software  
Used the software for: 2+ years

### "Sanebox has helped me fight email overload"

October 2, 2021

5.0

saved me time, easily for not much investment. thank you

Pros

Pesky emails go away. Feels good to drag them to the hole!

Cons

some pesky ones keep coming back. I put them in the black hole and they come back to junk over and over again.

Review Source

JG

Josh G.  
Co-Founder  
Internet  
Used the software for: 2+ years

### "SaneBox is Great!"

November 26, 2022

5.0

Easy to use. Love it.

Pros

Saves me a ton of personal time. I don't have to unsubscribe from all of the emails I receive.

Cons

Nothing! The only issue is the software can be a little heavy handed, pushing most emails into my SaneBox, but I check it regularly enough to solve this now.

Review Source

MS

Morris S.  
CEO  
Financial Services  
Used the software for: 6-12 months

### "De Clutter your inbox"

October 14, 2021

5.0

Saves me time, hassle, and brain power. Love it!

Pros

I like the way my inbox doesn't have a zillion useless emails. With Sanebox I look at a list and make a decision on what to do with it in a second and move on. Keep what I want, trash the rest. AND I can tell Sane to hold it and send it back to me at some time in the future when it will be more relevant to my needs than it is today. Love Sanebox!

Cons

I can't think of any improvement opportunities at this point.

Review Source

VR

Verified Reviewer  
William R. Rogers Director of Friends Center and Quaker Studies  
Higher Education  
Used the software for: Less than 6 months

### "SaneBox Will Change Your Email Game"

April 16, 2019

5.0

I love this app. I recently bought 2 years worth of the service and would recommend it to others.

Pros

\-Automates some of the most labor-intensive​ aspects of email -Adds many features to email such as snooze, reminders, and "no replies" functions to allow you to stay on top of your game -Great "Inbox Academy" helps you learn great skills for managing lots of email -DoNotDisturb function is awesome for getting away for the weekend, etc.

Cons

\-Has a little bit of a learning curve to it - the dashboard has a lot of power but could be intimidating if you aren't comfortable with a lot of preferences and tweaks

Review Source

MH

Matthew H.  
CIO  
Education Management  
Used the software for: 2+ years

### "Truly a Gem"

February 2, 2017

5.0

In this age, software generally works pretty well. It's hard for software to rise to the top. In this case, Sanebox rises to the top across the board in every area. Meeting a need in the email space, ease of use, keeping new features coming, can't say enough good.

Pros

Solves a huge need to manage your Inbox. Adds features across platforms.

Cons

Every once in a while it seems their servers get slow and the email processing stops working. It doesn't last for long, maybe five to 10 minutes.

Review Source

SE

Stefania E.  
Director and owner  
Education Management  
Used the software for: 6-12 months

### "Great aid"

October 14, 2021

4.0

Pros

it helps filter messages and concentrate on what is really important

Cons

the archive could be improved and also there should be a section helping you clean the useless emails

Review Source

EH

Evan H.  
CEO  
Management Consulting  
Used the software for: 2+ years

### "Time Saver"

August 6, 2019

5.0

I love what I use, I could use more of the tools. Changes how I look at email, focus on what matters most.

Pros

I believe​ this product saves me 1 hour a day at least. Very easy to use.

Cons

Takes time to train the system, worth it.

Review Source

John C.  
Educational/Leadership Consultant  
  
Used the software for: I used a free trial

### "Very helpful is prioritizing what to read"

June 16, 2018

5.0

Pros

I love the filters and the time i have saved by using this software. It keeps my inbox much more better managed.

Cons

I have to often look through to catch the emails that have slipped through filters. This just comes with time and getting the settings right ... but it is doable.

Review Source

VR

Verified Reviewer  
SEO Senior Analyst  
Marketing and Advertising  
Used the software for: I used a free trial

### "It should be better known"

August 21, 2018

4.0

I have tried the tool for personal and work use since I have the same mail in both cases and it really works as the description says, there is nothing hidden and it is really simple.

Pros

Sanebox is a tool with a simple and neat design, very easy to use from the first time. The integration with the most popular email platforms is extremely easy. The free trial is really free and allows the use of almost all features.

Cons

Nothing in particular; perhaps mentioning that it is not the most common to pay for an add on of this type, therefore it is important that they offer accessible prices.

Review Source

EK

Ed K.  
Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "Getting overwhelmed by your inbox. You need SaneBox !"

November 1, 2021

4.0

Pros

Its simple to set up and use. Once its up and running it does goes to work without bothering you too much. Saves me a huge amount of time every day

Cons

No Cons really to speak of. There are lots of features that I don't need but I'm guessing others would find them of benefit.

Review Source

RP

Ray P.  
Membership  
  
Used the software for: Less than 6 months

### "The learning curve for normal, efficient use made it hard for some heavy users."

December 6, 2017

4.0

Pros

We love the idea and even the approach to simplifying our inboxes. The software integrates easily with Google and has a clean interface.

Cons

Unfortunately the heaviest email users in our office never quite wrapped their heads around the different style of managing their inbox, so were regularly missing emails. We had to uninstall.

Review Source

AG

Andrew G.  
Infosec security analyst  
Computer Software  
Used the software for: Less than 6 months

### "As a software developer, sanebox allowed me to regain control of my email inbox from recruiter spam."

February 8, 2017

5.0

I chose sanebox because job solicitations, often from erroneous sources, flooded my primary email. Sanebox fixed it and I no longer see unimportant/unsolicited emails until I review them later. Their service sits on top of Gmail so it's more than a spam filter, it's a filter with the email owner in mind, so rather than waste time considering every erroneous email, I now just review the questionable ones at the end of the day which has increased my productivity and natural workflow. I'm a big fan of sanebox!

Pros

Easy filtering and easy to set up.

Cons

Honestly I'm happy with everything, even the price.

Review Source

LB

Lee B.  
  
  
Used the software for:

### "Sane Box Rocks"

February 6, 2017

5.0

As a small business owner, parent, and active in the community, I get about 200 emails a day after google sorts it and eliminated the promotions. I was missing the important emails more than I'd like to admit. Sane Box cuts it into different files for me. Ones that are important, semi important and ones I dont have to look at. Out of the gate it was over 90% accurate and after a week 99%. I am no longer missing important emails or wasting time on stuff I dont need to.

Pros

ease of use

Review Source

MM

Matthew M.  
  
  
Used the software for:

### "Complete Mailbox Makeover"

February 9, 2017

5.0

Love it. I'm much more efficient and organized and I bring my inbox back to zero e-mails twice a day and it feels amazing. Also - when I'm home with my family, I don't need to worry about my phone buzzing with non-critical e-mails. The reminder feature is also great and helps me not lose track of things. Worth every penny!

Review Source

SK

Steve K.  
Student  
  
Used the software for: Less than 6 months

### "Auto Detector and filters the emails with great accuracy "

March 15, 2018

4.0

good learning

Pros

Incredible features that make email work again. Great customizations. Easy to use. It turns your inbox back into the inbox it was meant to be by weeding out unimportant messages.

Cons

Service itself generates a few emails, which might feel counter-intuitive

Review Source

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