# Inn Style Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Inn Style Software - reviews, pricing plans, popular comparisons to other Reservations products and more. Source: https://www.capterra.com/p/146054/Inn-Style --- # Inn Style Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Inn Style ## What is Inn Style? Reservations? Sorted. Calendars? Synced. Vibes? Immaculate. Inn Style helps your property run smooth, so you can kick back & host like a legend. Manage your sales channels with our channel manager, grow direct bookings with our integrated booking engine and improve efficiencies all from one easy-to-use property management system. ## What is Inn Style used for? [Channel Management](https://www.capterra.com/channel-management-software/)[Reservations](https://www.capterra.com/reservations-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Overall rating Based on 71 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price £21.99 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Inn Style?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.innstyle.co.uk&name=Inn Style) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Inn Style 4.8 (71) VS. [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price £21.99 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (71) Ease Of Use 4.6 (1,524) Value For Money 4.8 (71) Value For Money 4.6 (1,456) Customer Service 5.0 (70) Customer Service 4.7 (1,497) ## Inn Style alternatives [4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (345)](https://www.capterra.com/p/135677/eZee-Centrix/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (462)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.3 (337)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/146054/Inn-Style/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Calendar Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Payment Processing 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions User Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Availability Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Booking Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Credit Card Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process credit card transactions Inn Style 60 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Setting up the amount/charge for per hour of work by a company or professional Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Analyze and track performance of channels Manage various distribution channels, build relations with channel partners, and track their performance Manage, organize, and store contact information Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Global distribution system used by online travel agencies to track availability and manage reservations The ability to reserve times in groups. Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Ability to see leads received from various distribution channels in one place Manage and handle various international currencies More than one location Book meetings and appointments through a website or digital platform Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Track and manage the profit margin between the cost of a product and its selling price. Design, communicate, and distribute incentives to perform a specific action Track/optimize rates in relation to usage Ratings/Reviews Analyze and gain insights into data in real-time Receive data and information in real time Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Monitor sales and make necessary adjustment in order to increase demand and revenue Track and monitor reviews of products or services Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Allows bookings to be made through a third party service Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.6 (71) 4.6 Based on 71 reviews ## Pricing Value for money 4.8 (71) Free Trial [View pricing plan details](https://www.capterra.com/p/146054/Inn-Style/pricing/) 1 Room / Unit £21.99 Other,Per Month 2 Rooms / Units £37.99 Other,Per Month 3 Rooms / Units £43.99 Other,Per Month 4 Rooms / Units £48.99 Other,Per Month 5 Rooms / Units £54.99 Other,Per Month 6 Rooms / Units £59.99 Other,Per Month Value for money 4.8 (71) 4.8 Based on 71 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Hotjar](https://www.capterra.com/p/163516/Hotjar/)[ Paystack](https://www.capterra.com/p/235568/Paystack/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (70) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (70) 5.0 Based on 70 reviews ## User reviews Overall rating 4.8 Based on 71 reviews Filter by rating 5(60) 4(11) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JS Joy S. Ranch Administrative Coordinator Non-Profit Organization Management ### "A Top-Notch Company with Consistently Great Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2025 Pros From top to bottom, the customer service at Innstyle is top-notch, and I have been a wholesale customer of theirs for years. Not only are the products they offer of good quality, consistently, but everyone is truly helpful and responsive. Everyone I've worked with at Innstyle goes above and beyond to find the products I need, and at the right price. I have purchased mattress pads, great pillows, blankets, bathmats and other items from Innstyle. All were great purchases. Each sales person working at this company understands and cares about your business in addition to knowing what they have to offer. As someone who has worked in customer service for many years, I truly appreciate a business such as Innstyle. They are consistent, fair and caring, with quality products to offer across the board. What more do you want?! I'm a huge fan... Cons There is nothing I don't like about Innstyle. Friendly, warm staff that make me feel as if they value and WANT my business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Stephen M. Owner Hospitality ### "The BEST PMS system in South Africa " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2025 Our overall experience with InnStyle has been outstanding. We've used other systems in the past that were either too complex, buggy, or overpriced – InnStyle is the perfect balance of simplicity, performance, and value. As a boutique off-grid lodge, we needed something reliable and intuitive, and InnStyle has become a core part of our operation. It’s rare to find a PMS that understands the needs of small to medium-sized lodges in South Africa – InnStyle does, and they deliver. Pros The system is incredibly user-friendly, fast, and reliable. The integration with OTAs is seamless, and the support team is always responsive and knowledgeable. Setup was quick, and the learning curve was minimal – it just works. The calendar and availability management tools are excellent, and the invoicing and guest communication features save us hours each week. Cons There’s honestly very little to fault. If we had to pick something, it would be that some of the more advanced reporting options could be more customizable – but their team is already working on updates, and they're open to feedback. Switched from [RoomRaccoon](https://www.capterra.com/p/153249/RoomRaccoon/) Expensive for What You Get Despite being pitched as a premium solution, RoomRaccoon felt overpriced – especially considering how often we had to work around its limitations. Add-ons and integrations quickly added up. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CP Chris P. Guesthouse Proprietor Hospitality ### "Exceptional channel management platform/High quality personal service & support/Direct bookings increased" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 8, 2024 Have partnered with Inn Style as our channel manager over the last few years. When we first started in our guesthouse/bed and breakfast and knew nothing about these systems they helped and guided us all the way. The high quality and personal service has remained as we have evolved which has helped us grow our business and contributed to achieving a significant increase in direct booking shifting reliance on OTA’s. For us it is the perfect system, efficient and easy to use. Highly recommend for any guesthouse, bed & breakfast or hotel. Pros Easy of use of the channel management platform. Helped and guided us all the way when we first started running a guesthouse. Very personal service who respond promptly and quickly to queries. Support provided for anything urgent outside of office hours. Constantly evolving the service and enhancing the product with new features. Cons Cant think of anything for this category. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM James M. Owner Hospitality ### "It's a great booking and reservation system but.. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 29, 2020 Second to none customer service and development plans which mean ultimately I'll be staying but if simple functionality isn't addressed it would be hard to develop this as a system for my hospitality businesses moving forward. Pros It's fantastically elegant and easy to navigate. The entire system looks amazing and visually, it's probably the most well crafted reservation system out there today. Coming from a rather antiquated system (SuperControl), even features like drag and drop were very much welcomed and I found myself overcomplicating matters because I simply wasn't used to something so, simple. I personally think that with tweaks, this will be the best reservation system on the market. Cons This is where it becomes quite confusing because for a system that is so refined visually.. things start to become somewhat disjointed and you can only truly get to grips with the system once you start using it properly. So here is my list of what I found rather problematic. 1. There is no way for the system to calculate a deposit. Meaning if you take a reservation in person or over the phone. Unless they reserve online, you have to manually calculate the deposit and send them the link manually. 2. There is no real CRM system behind the scenes, you can't "e-mail" anyone from within the system only to send them a confirmation email. If wanting to send them an email, you have to write it from your own email client which then detaches itself from the booking completely so you lose the paper trail. 3. There is no way to send custom letters/emails apart from the very basic ones they have on file which are sent according at a predetermined time. If you wanted to write your own letter for whatever reason (pre check out etc) - you cannot. 4. The reporting is very very basic and there is no simple way to calculate individual room type occupancy figures or year on year or where most of the visitors are coming from geographically. If you want to know how much revenue a room type is bringing in each year, you cannot easily locate this information without downloading a CSV and working it out manually. If the above was sorted. Hands down the best system on the market today. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PF Philippa F. Owner Hospitality ### "I finally found my Prince!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 8, 2019 Pros Easy to use and sensible. Very seldom problems with the system itself and any quirks ironed out swiftly and efficiently. Excellent customer support, one of the reasons I moved to Inn Style initially was because they offered customer support when other systems did not, however, I have to say that as Inn Style is in itself superior and more user friendly than other systems there is much less need for support. I would definitely recommend this product to small Hotels, guest houses and B & B’s . Cons No problems at all , this system works well for us. One small thing, during the customer search , when restrictions are put in place ie no-check in or minimum nights stay, it is a little literal. I would prefer a softer reply. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 12, 2019 Thanks for your review Philippa. It's been great working with you both over the last few years and long may that continue! Chatney S. Front desk clerk Hospitality ### "What would I do without you?!? " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2019 We depend on our computer programs to keep our business running smoothly, without inn I don’t know what we would do! Pros It’s so easy to use and works so well. Makes my job so much easier! Cons Nothing I didn’t like! Other than my computer at home doesn’t have it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 4, 2019 Thanks for your review Chatney! We're so pleased you love Inn Style. :) JP John P. General Manager Hospitality ### "A new start" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 6, 2019 On the whole, the best part of Innstyle has been the online assistance. For me, the system needs some more adaptations to make it what would be perfect in our industry. Pros There were some good functionality tweaks from our previous PMS. Cons The rigidity in not being able to move online bookings to different upgraded room types is particularly restrictive. Also the room price calculator is awful - tje total booking price needs to be inputted with the booking and, if the room checks out early the room still shows a debt, even if there isn't one. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 7, 2019 Thanks for leaving us a review John! We're really pleased you rate our online support so highly. You can drag and drop direct bookings into any room you like. However, upgrading bookings from online travel agents is something that we do for you just so we can make sure the OTAs are aware of room changes on their sites. If you send us a message through the in-app chat or give us a call, we're always happy to assist! If you've taken or recorded full payment for the booking, the balance will update accordingly. If you have any other questions or comments, please feel free to get in touch! Thanks again for using Inn Style. BC Ben C. Property Owner Hospitality ### "InControl with InnStyle" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2019 The overall experience of InnStyle is very very good. The software is excellent and support is brilliant. If you need any assistance the team at InnStyle are always around to go through anything with you. They explain everything clearly and with great knowledge. I wish all companies had this high level of customer support. Pros A comprehensive software package that allows total control over your bookings. The interface is clear and easy to use. All financial transactions are recorded clearly, and we have ours linked to Stripe for secure payments. Notes can be made on individual guests on there individual booking sheet, to remind you of any particular requests. It can be configured to your requirements, how you like to work so that it becomes more instinctive for the user. The software has so many further functions and layers that one can use, from room analysis and reservation reports to payment reposts and reviews. Cons I would like to see further developments on the client interface Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 30, 2019 Thanks for your review Ben! We're so pleased you like Inn Style, and I'll pass your positive comments onto the support team. :) EC Emma C. Owner Leisure, Travel & Tourism ### "Excellent platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2019 We found our precious software wasn’t user friendly for customers using mobile devices and Inn Style has helped us improve that. Pros Much better user experience for me as well as our customers booking online Cons Having to enter my password every time I access from my phone or iPad Reasons for choosing Inn Style Recommended by my sister and excellent demo by team Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 30, 2019 Thanks for your review Emma! Great to have you onboard. :) MB Malcolm B. Partner Leisure, Travel & Tourism ### "Fabulous " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2019 Innstyle literally saved me hundreds of hours work when I started using it!! Believe me it is the best value business tool you could ever invest in if your in the letting business. Fantastic Pros In style is very easy to setup and use and integrates intyour website seamlessly. Cons I do not have any issues or anything I would change Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 26, 2019 Thanks Malcom! It's been great working with you over the past few years, and we're delighted to have saved you so much admin. [View all Reviews](https://www.capterra.com/p/146054/Inn-Style/reviews/) Popular comparisons [Hostaway vs Inn Style](https://www.capterra.com/compare/146054-152433/Inn-Style-vs-Hostaway)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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