# Adobe Learning Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Adobe Learning Manager the right Training solution for you? Explore 682 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145872/Adobe-Captivate-Prime/reviews --- Adobe Learning Manager 4.3 (682) [View alternatives](https://www.capterra.com/p/145872/Adobe-Captivate-Prime/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Adobe Learning Manager Ease of use 3.9 Customer Service 3.9 ## Pros and Cons in Reviews BP Breona P Medical Laboratory GeneralistHospital & Health Care, 201 - 500 employeesUsed the software for: 1-2 years. “It can mix classroom, virtual, and self-paced content in a single program, It uses AI to recommend content tailored to a learner’s role, skill level, or interests.“ November 16, 2025 JS Jazzmine S Senior lead analystComputer Software, 11 - 50 employeesUsed the software for: 1-2 years. “The only thing I didn’t like about adobe learningmanager was that some times the software timed out unexpectedly“ January 11, 2026 ap alissa p OperationsTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 6-12 months. “It's useful for delivering required training and monitoring completion, and once you get to know it, it helps make learning administration more efficient.“ March 20, 2026 JW Jessica W Doc AdministratorChemicals, 51 - 200 employeesUsed the software for: 1-2 years. “I lve and utilize a number of Adobe's products and while there can be frustrating moments, I typically find it's user error and not their applications themselves.“ January 8, 2025 ap alissa p OperationsTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 6-12 months. “The reporting and management tools are helpful for monitoring completion and making sure employees stay up to date on required training.“ March 20, 2026 LN Lonwabo N Assistant ManagerComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “The document editing part about Adobe is not very reliable the documents i tried to edit were messed up the whole document came back with a lot of errors.“ June 7, 2022 JW Jessica W Doc AdministratorChemicals, 51 - 200 employeesUsed the software for: 1-2 years. “The robust analytics provide valuable insights into learner progress and engagement, while the seamless integration with other Adobe tools enhances its versatility.“ January 8, 2025 FC Filipe C Resident Engineer (SQA)Automotive, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Not so easy for someone who is not used to the "internet", to expensive for the features.“ August 14, 2023 ## Showing most helpful reviews Showing 1-25 of 682 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Babatunde O. SEO Marketer Marketing and Advertising Used the software for: I used a free trial ### "Excellent experience" April 29, 2025 5.0 Great LMS and training video software for our employees and also deploys globally across different languages. Pros Adobe learning manager has an intuitive interface that makes managing employee onboarding and training videos Cons I only have complaints about the mobile. We want to manage and see proper analytics on the go but we currently can't do that. Review Source TB Tony B. Director E-Learning Used the software for: 1-2 years ### "Captivate Prime - getting better" August 19, 2019 4.0 It has been good for setting up the programme - but I cannot really fully commercialise the programme until document security is better. It is easy to use, a good interface for learners. It has been a good experience but a little way to go yet in some parts of the application. Pros The product is evolving and starting to become a lot easier to use - a simple PDF manual would also help to bring new administrators on. It does the job well and the licencing is flexible. It is so much improved from around 18 months ago. I have found the product easier to manage and the addition of some simple features like deletion of modules has made content easier to catalogue and manage. Cons The product still has not adopted to meet commercial training provider needs, there is no paywall for example. There are also some simple things that commercial training providers need - after much discussion with ADOBE ACROBAT PRO DC teams, the pdf security (no printing or copy/pasting settings) are undone by PRIME when content is loaded (users can simply highlight, copy and paste content). This means a student or anyone accessing the programme can easily copy/paste content. This simply creates the capacity for IP loss. Its a small change I suspect - but critical in protecting IP for commercial providers. In the end I have had to use a workaround with MP4s. Support on the PRIME side was contradictory - despite ACROBAT testing the feature. Alternatives considered [PeopleInsight](https://www.capterra.com/p/89350/HireRoad/)[Litmos](https://www.capterra.com/p/133660/Litmos-LMS/) Reason for choosing Adobe Learning Manager Great pricing, it was obvious that early on that the product was in its infancy and I was in no rush to launch as I was busy creating content. I would not switch now as the product has evolved and is close to what I need. Review Source HT Herb T. Leadership Development Financial Services Used the software for: 2+ years ### "Adobe Captivate Prime - Make Sure You vet them well" April 29, 2021 3.0 Overall, the ACP sales team is very good at what they do in advertising features. The basic functions of integrations with an HRIS is complex and needs to be well tested before you enter in a contract. The basic functions for calendaring needs to be well tested to make sure Adobe systems communicate with your email provider. Reporting looks extensive but requires a lot of your own manipulation to be useful. Pros The user experience is strong and the look of the platform is very eye appealing. You can customize tiles by your own images and branding. The UX can be customized to your organization colors as well. SSO has worked very well for users. Cons Integration in Workday has taken 2.5 years to resolve and they advertised it would instantly work. There are a lot of reports but they only come in excel files and if you want something more comprehensive, you need a strong analyst or a Power BI license with someone who knows how to extrapolate data into dashboards. The dashboards in ACP are on a day lag for reporting. The basic calendaring functions for live or virtual classes (send out invites, update invites, cancel meetings) is the most basic function and is still inconsistent/unreliable for us. Their support team takes extensive time to resolve problems or never resolves them or takes them a long time to provide a work-around or just acknowledge they cannot fix something. Reason for choosing Adobe Learning Manager It pleased the product team and leadership group making the final decision. We also believed the integration of Captivate, Connect and Prime would be beneficial and that has not proved to be true. Review Source KF Kim F. Training Manager Individual & Family Services Used the software for: Less than 6 months ### "Struggling Novice" January 30, 2020 4.0 \[SENSITIVE CONTENT HIDDEN\] has been great to work with, however, when items need to be escalated sometimes the issue is with Captivate and not Prime or somewhere in the upload. It would be very helpful to have someone who understands both software. Also, the people at the help desk are nice, but I lack confidence in their knowledge. There have been a couple of occasions where they think something can be done, but when testing it, realize it cannot be done. If this is my escalation point, I feel they should be experts. Something as simple as the non-optional playbar should be common knowledge with an expert. Pros Ease of updating courses. I appreciate the sandbox so that I can test and learn. The ability to add branding. Preview as learner. Cons Toggling between Author and Administrator when uploading a course and assigning learners. Non-optional playbar. Deciding on how many points are needed to complete a skill. When the system is new it is an unknown number. Some modules within a course receive a checkmark when complete, but some show complete, but a checkmark is not displayed. This is confusing for the learner. Set incidents for completion based on when the course was pushed. For example, if a course is pushed automatically and should be completed within 2 weeks. It appears that the software will all set an actual date due. Alternatives considered [Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/)[Relias](https://www.capterra.com/p/179573/Relias/) Reason for choosing Adobe Learning Manager The presentation seemed more user-friendly than it actually is. I liked the option for social learning. I liked the graphics on the dashboard. It had more of a high-tech look. I felt that Adobe products, in general, are focused on being high-tech and therefore, the product would remain fresh and current looking. Review Source BM Bruno M. e-learning developer E-Learning Used the software for: 2+ years ### "Very complete" March 22, 2022 4.0 It works for almost all multimedia there is and enables complex interactions Pros Very customizable and allow different responsive screens on same course Cons Could be more intuitive and have a simpler interface Alternatives considered [Articulate 360](https://www.capterra.com/p/156978/Articulate-360/) Reason for choosing Adobe Learning Manager used to work with adobe pack and it is a very complete software Review Source NA Naila A. Instructor and Learning Consultant Education Management Used the software for: Less than 6 months ### "Adobe Captivate Prime Review from Naila" January 30, 2020 5.0 I enjoy using and developing learning programs on Adobe Captivate. Pros I was very thrilled to see that -Publish in various devices - tablets, mobile phones, desktop. - Publish projects on devices that support HTML5 which are iPad and iPhone. - 360 degree learning experience feature - VR images integration and augmented learning. - Customizable overlay such as blurbs, audio content and quizes - 2D and 3D view options - SCORM compliant helps - it gives completion status, scoring and quiz results. - Cons Concern: Adobe Flash wis going to discontinue in December 2020. So we don't know what changes will be required to add in Adobe Captivate Prime after Adobe Flash is gone. Reason for choosing Adobe Learning Manager \- I feel very comfortable using it and creating my elearning programs which can be viewed on different devices by my learners. - Features are far more trendy and user friendly. Switched from [Articulate 360](https://www.capterra.com/p/156978/Articulate-360/) I found Adobe Captivate offering more latest trendy features Review Source AJ Ali J. Web Designer Information Technology and Services Used the software for: 2+ years ### "Best SCORM Training Creation Software" April 20, 2020 5.0 Very positive Pros The software does everything you can imagine when it comes to creating SCORM training and testing it. It's cross software support with other Adobe products is a big plus point as well. Cons It has certain shortcomings when it comes to dealing with languages such as Arabic. It lacks support for languages and display issues for characters that are right to left. Plus there are language character related bugs that stop user from exporting training and make it go into an infinite loading loop. Switched from [Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/) It has more features and support for SCORM training Review Source CB Carolyne B. Office Manager Human Resources Used the software for: I used a free trial ### "TQR - Review" April 27, 2020 4.0 Overall I think it's a good program, there are a few things that are missing but overall we are satisfied with the quality and usability. Pros It's easy to use. You're able to upload a wide range of documents to make it custom for learning. Cons There are some features that are missing that would benefit us... for example, setting a time limit on a course or building a quiz in the program rather than having to out source it. Ultimately, the more things you can host yourselves would be best in terms of ease of use as well as the ability to protect costs. Alternatives considered [Kajabi](https://www.capterra.com/p/154682/Kajabi/) Reason for choosing Adobe Learning Manager Much cheaper and easier to use. Switched from [Kajabi](https://www.capterra.com/p/154682/Kajabi/) It was difficult and confusing to use, the language of the program was different. Overall it lacked user friendly-ness. Review Source CT Carlos T. Training Director Restaurants Used the software for: Less than 6 months ### "Captivate Review" May 14, 2020 3.0 I gave an opportunity to tired and experience with the product for 2nd time, but an e-learning that will take me, with iSpring /Power point to create within less than one day, it took me almost a week and still working on it on the 2nd week. This type of software at this modern age, must be much simpler to execute steps within the navigation and platform with all the technology available at this moment Pros The product has great features, but to much time consuming. Old fashion settings , using variables with something that should be automatized and much simpler. Cons Integration and actual navigation system. Alternatives considered [iSpring Suite](https://www.capterra.com/p/124358/iSpring-Suite/) Reason for choosing Adobe Learning Manager price point, monthly membership. Switched from [iSpring Suite](https://www.capterra.com/p/124358/iSpring-Suite/) prior experience, great navigation system, and clean e-learning. Review Source IS Iain S. IT Trainer Education Management Used the software for: I used a free trial ### "Frustrating system" April 22, 2020 3.0 Frustrating and I felt lost Pros It is very easy to integrate other Adobe products into the LMS Cons The 'How to do things' showed things differently to my experience. I attempted to follow the step by step but it was not doing what I wanted it to do. Alternatives considered [Learning Pool Platform](https://www.capterra.com/p/197291/Learning-Pool-Platform/)[Docebo](https://www.capterra.com/p/127213/Docebo/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Reason for choosing Adobe Learning Manager I haven't, I was assessing it to consider a new LMS for my organisation. Review Source KG Krystal G. Owner Arts and Crafts Used the software for: Less than 6 months ### "Useful Customization " October 7, 2024 5.0 Overall, This software allows me to give each customer the information they will specifically need. Pros I like that Adobe Learning Manager is able to customize the learning experience for each of my customers. Cons There is not anything I did not like about this software. Review Source MT Marek T. CEO Financial Services Used the software for: 2+ years ### "Adobe Learning Manager Review" May 26, 2023 5.0 My overall experience with Adobe Learning Manager has been positive. The software provided a robust platform for creating and managing e-learning content. The extensive feature set, including multimedia support and analytics capabilities, allowed me to develop engaging and effective training programs. The integration with other Adobe tools enhanced the creative possibilities and streamlined the content creation process. However, the initial setup and configuration process could be challenging, requiring technical expertise. Additionally, the pricing structure made it less accessible for smaller organizations or individual users. Nonetheless, the overall value and functionality of Adobe Learning Manager were commendable, making it a powerful tool for delivering high-quality e-learning experiences. Pros One of the things I liked most about Adobe Learning Manager was its comprehensive set of features for creating and managing e-learning content. The software provided a user-friendly interface that allowed me to design interactive and engaging learning modules. The wide range of multimedia options, such as videos, images, and interactive quizzes, made it easy to create dynamic and interactive courses. The integration with Adobe Creative Cloud tools also provided seamless access to design assets, enhancing the overall visual appeal of the content. Additionally, the robust analytics and reporting features helped me track learner progress and assess the effectiveness of the training programs. Cons One thing I liked least was the complexity of the initial setup and configuration process. It required a certain level of technical expertise to properly set up the system and configure the various settings. Additionally, the pricing structure of the software was quite high, especially for smaller organizations or individual users. This made it less accessible for those with limited budgets or who needed a more cost-effective solution. Review Source KD Kelsie D. Training and Communications Coordinator Retail Used the software for: 1-2 years ### "Excellent LMS" February 8, 2022 5.0 Overall, Captivate Prime helped us get huge amounts of people trained and certified, and it's a great LMS. Pros This LMS is really well-suited to big companies who need to train. We use it for thousands of employees, and it works great. The ability to make Learning Paths, design courses, and pull reporting is so much better than Adobe Connect. Cons There were occasionally errors in the reporting, for which we had to open a support ticket with Adobe. Also, the logging in processes is a bit complex and often throws an error for our employees who share a computer. Reason for choosing Adobe Learning Manager We liked the support team at Adobe more and they were better able to handle the franchise side of our business. Switched from [Adobe Connect](https://www.capterra.com/p/203963/Adobe-Connect/) The company had outgrown Adobe Connect Review Source AK Ayoub K. Seller Marketing and Advertising Used the software for: 2+ years ### "The best" July 7, 2023 4.0 Pros My work is easier with adobe managment learning Cons Bugs must be fixed and aupport must be fastwr Review Source CW Catherine W. marketing Market Research Used the software for: 2+ years ### "Adobe learning manager" January 31, 2023 5.0 Standard consumer experience with Fluidic Player. Provide a simplified content consumption experience through Fluidic Player. Pros Adobe Learning Manager provides learning management capabilities and enables online collaboration Cons Learning that streamlines businessLearning to improve the performance of marketing and sales teams, increase customer satisfaction and retention, and streamline business Review Source WandaJean J. Digital Learning Evangelist Hospital & Health Care Used the software for: 6-12 months ### "Best in Class" January 13, 2019 5.0 My team employed ACP to support a sales team. This team was frustrated with how cumbersome it was to load training onto the existing LMS and learners needed a better/mobile experience. We achieved BOTH with ACP. There's no turning back now. Pros The software is absolutely up-to-date. Learners have mentioned that the learner-centric interface and functionality are what they appreciate the most about this system. It's easy to interact with the content in the mobile app as well. They are motivated by the gamification options and by each other. Customer support is relatively fast and very personable. Cons Our Admin team setup mock courses and learning programs for testing purposes only. We went back in to clean out those test files, but the system would not allow us to delete them. We have to live with these test files in the archive. Not a showstopper, but it's silly to not be able to delete them. Also, there are some cases where the L&D team wants managers to review/grade their own employees easily. This was not an automatic option in the system. Review Source Néstor O. Gerente General Used the software for: 2+ years ### "I use Captivate to create interactive eLearning materials for different phases of learning process " July 17, 2018 5.0 I can make an interactive multimedia lesson very quickly; a lesson with a menu to different sessions (linking objects to different sections is the key); and not necessarily the links have to be texts. So you can have an iconical or metaphorical menu.My students get the main benefit of my use of Captivate Pros I useCaptivate to animate multimedia materials in which a character presents information at a corner of the screen, and his/her voice is heard while texts, graphs, and illustration appear and disappear on screen. This means, audio is most important, and therefore I can use my creativity generating subtitles which users can read in case they have problems with audio, so that they get the information just posing their mouse over the character´s image, for instance. Mouse-over effect isideal forhiding information on screen, and making the learner to interact with material. Another important feature for me is the possibility to have a space where learner can write information while having a lesson. Making tutorials for applications and software is very easy, as well as for teaching how to complete a process (the how of learning. Tests are also easy to build. And the time-line helps me save a lot of time when developing. Cons The fact that I have to upload four different files to a folder in order to link to the executable, so this can be seen by the learners on my vortual room is a bit tedious. Review Source Jordanne O. Manager of Family and Community Engagement Education Management Used the software for: Less than 6 months ### "Great LMS software for people new to e-learning" March 15, 2019 4.0 Pros It is incredibly easy to use, but has a lot of features who want to do more advance things with their e-learning. I really like that you can set up soft skill and compliance trainings within the environment with relative ease. If you are new to elearning and simply want to put videos or presentations online and track people's use then it is very easy and fast to do. However if you want to create incredibly immersive and intuitive learning for your team then you can also do that with a little bit of practice and experience. Cons Even though this software is super easy to use on a basic level it does get difficult to do more advanced things on your own. Unfortunately customer service and training for this software is not super extensive. When I purchased the system I had a representative from Adobe who walked me through the basics and initial set up and that was great, but beyond that you will have to seek out more support on your own to do more advanced things such as learning how to integrate Prime into Salesforce. Some of the features can be confusing and, as I often find with Adobe, their customer service online (not talking to a rep but actually just looking for answers online) can be very confusing and not helpful. Review Source VL Vince L. Director, Member Services Non-Profit Organization Management Used the software for: 1-2 years ### "A decent product" March 8, 2019 3.0 Don't need to manage the LMS environment ourselves and is pretty easy to setup out of the box and bring over our existing courses over. SSO is important to us. Pros Product overall is fairly easy to use and overall looks visually appealing. It's easy to get it setup and running. Customer service is good with helping solve problems when there is a solution. Having APIs available is helpful as well as single-sign-on. Cons Fluid player isn't very good. Table of contents doesn't display or navigate well. Player controls are limiting and only good for videos, but not good for Adobe Captivate files where you have multiple slides. You need to create your own "advance to next slide" type buttons within your Captivate files as the player does not support it. Would be good to have the option to disable the native player. Not having a payment module to sell courses. If there is a course purchase module added, would be important that it has many integrations however. If you have a lot of courses listed, the "show more results" option is a bit hidden. Reporting can be better as well. Review Source Mory M. Business Analyst Marketing and Advertising Used the software for: 6-12 months ### "Learn easily online" March 2, 2023 5.0 In general, it is a very good working tool Pros Very easy to use especially on my Android phones Cons No, no problems to report with the use of the software Review Source AM Alisa M. Instructional Designer Information Technology and Services Used the software for: Less than 6 months ### "Good product, except for the customer support" February 5, 2020 4.0 Pros Simple and clean look, the main features work well, overall good feeling about the product. Cons Everything is great until you face a problem. Then you will struggle with the customer support, which is all outsourced and responds to emails after two days at best. After it does, if you had a simple problem, it will be solved. If it's not that common, you will struggle for weeks until someone figures out what was wrong. The second thing is their certifications. You can't upload your own certificate through your admin profile. You need to contact support over and over and they will ask you to create a template in HTML, and then it will not work for no reason, and you can't test and fix it yourself. Seems like this feature just doesn't work, and you can't provide your learners with a printable certificate, only a badge in their profile. External groups are completely separated from the internal ones, so it's much easier to use the system for your employees than for your customers. Alternatives considered [BRIDGE](https://www.capterra.com/p/145699/Bridge/) Reason for choosing Adobe Learning Manager Pushy selling strategy of Bridge. Switched from [Accord LMS](https://www.capterra.com/p/101920/Accord-LMS/) Outdated look, limited reporting feature. Review Source Nadeemur R. Tier 2 Lead Telecommunications Used the software for: 1-2 years ### "Very easy to use and navigate in Adobe Captivate Prime" September 28, 2020 5.0 Its simplicity is amazing. I like that new comers can easily navigate in it. Adobe products have very good interface including this software. The awesome thing that I like is that you can customize courses as it suits you. You can gather analytics, it is very helpful. There are amazing tutorials which are very helpful to learn. Pros Adobe Captivate Prime is simple software. It is very easy to use and the best thing that I like is that learners can easily navigate and see the learning calendar which helps in scheduling course while training. The analytics in Adobe Captivate Prime is helpful. You can customize courses according to as per your own wish. Cons Installation process was quite difficult for me. It must be made easy. Other problem is the pricing of this software. I don’t like the pricing. According to me it is very expensive. The mobile application is not customized properly. I think that it needs a lot of improvement. Apart from these issues I find this software very good. Review Source James E. Instructional Design Developer Accounting Used the software for: 2+ years ### "For the expert!" January 16, 2019 4.0 This tool is one of the more complex authoring tools and takes a lot longer to master than other tools. However the Accessability features make it a must for all users. Pros So many features. The responsive nature within publish. Accessability features for disabled. Screen recording and mp4 publish output. Cons Lack of building up layers. Not the easiest tool to pick up and just develop with. Review Source RM Ryan M. Communications Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great LMS for a Fair Price" February 4, 2020 5.0 Pros Captivate Prime is a great learning management system that offers all of the necessary features to help businesses excel in their e-learning programs. It also allows you to pay per user without an unreasonably high "minimum user" requirement. Cons The inability to create quiz content within Prime itself is the only feature that I think it is really lacking. Quiz content must instead be authored in other E-learning creation programs first, which can then be hosted on Captivate Prime. Review Source Gabe G. Volunteer Program Supervisor Non-Profit Organization Management Used the software for: I used a free trial ### "A future in e-learning" May 17, 2019 4.0 Pros As the supervisor for the volunteer program at a national non-profit that relies heavily on the support of volunteers from across the United States, Captivate Prime allows me to streamline all of our training courses for new and established volunteers. Best of all, I am not left in the dark in regards to a volunteers training status. I receive live training updates so that I can measure an individuals training progress. Cons Our interactive training utilizes a variety of different learning modules including embedded videos. The Captivate Prime app in itself is a great tool because it allows the learner to take their training with them wherever they go. However, the app crashes pretty frequently especially when you have embedded videos in your project. Our training courses are designed for mobile devices, but I am hesitant to promote the app to our incoming volunteers. Review Source Similar Products Featured