# EZ Texting Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is EZ Texting the right Emergency Notification solution for you? Explore 245 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145848/Ez-Texting/reviews

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EZ Texting

4.4 (245)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 2nd, 2026

# Reviews of EZ Texting

Ease of use

4.5

Customer Service

4.2

## Pros and Cons in Reviews

AL

Alicia L

OwnerApparel & Fashion, 2 - 10 employeesUsed the software for: Less than 6 months.

“The platform is user-friendly, affordable, and gets the job done without complications. Although there are a few features I’d love to see added, it has still made communicating with my customers much easier.“

November 19, 2025

JM

Jennifer M

Senior Program CoordinatorProgram Development, 11 - 50 employeesUsed the software for: 1-2 years.

“Usually there is some type of error regarding the information inputted but it isn't clearly identified by the platform in the moment of upload.“

February 26, 2026

GB

Geetanjali B

DirectorEducation Management, 11 - 50 employeesUsed the software for: More than 2 years.

“It is a great functional tool for our business; we use it every day numerous times to make our and clients lives more organized and to simplify daily operations.“

July 10, 2025

TH

TaRhonda H

Board MemberReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months.

“The least thing that I like is the inability to add other phone numbers other than the admin phone number to get the delivery reports, forms and etc…“

January 8, 2025

JL

Jared L

HR ManagerApparel & Fashion, 51 - 200 employeesUsed the software for: 6-12 months.

“The ability to reach a large audience efficiently and the immediate nature of SMS make it a powerful tool for marketing, reminders, and alerts.“

January 8, 2025

BM

Bailie M

Office ManagerUtilities, 2 - 10 employeesUsed the software for: Less than 6 months.

“For instance I needed to send a text saying that we were going to apply chemicals to weeds in our irrigation canals and the review took quite a long time because it had the word weed in it.“

July 14, 2025

PB

Phillip B

Manager OwnerEntertainment, Self-employedUsed the software for: 1-2 years.

“The ability to upload pictures and links is also helpful.“

November 18, 2025

MJ

Michelle J

Director of AdministrationNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months.

“For whatever reason, I'm not able to send texts to our ready made groups. “

November 24, 2025

## Showing most helpful reviews

Showing 1-25 of 245 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Vance M.  
BROKER  
Real Estate  
Used the software for: 2+ years

### "Happy Text"

July 14, 2025

5.0

Works great! I have been using EZ for the past three years primarily to keep in touch with my Agents and I am now begining to use it in my everyday prospecting!

Pros

This is by far the easiest Texting system I have used. Easy to use and a robust platform. Great for keeping in touch with my team and clients.

Cons

It get's a little tricky when I cut and paste. Had to take a minute to learn what works and what does not.

Review Source

Response from CallFire

July 17, 2025

Hi Vance, Thank you for sharing your experience! It’s awesome to hear how EZ Texting has helped you stay connected with your team and clients, and that you’re now incorporating it into your prospecting efforts. If you haven’t already, we recommend checking out our Workflows feature. It’s a great tool for automating follow-ups and nurturing prospects. Many of our real estate users find it helpful for keeping conversations going with leads without the extra manual effort. We're glad to have you with us these past three years and excited to see how you continue growing your outreach!

JJ

Joshua J.  
Founder and Organizer  
Entertainment  
Used the software for: 6-12 months

### "EZ texting lives up to its name, really is easy!"

November 18, 2025

5.0

I’ve really enjoyed using it! Really glad I found this service to grow my annual community board gaming event that I host.

Pros

It allows me to keep my group updated easily via SMS instead of by email, messy group texts or discord. My crowd is growing so this has helped me scale easily.

Cons

I wish there was an app I could use, I access it from Chrome on my phone and I’m constantly having to login and don’t get notifications easily of responses received.

Alternatives considered

[Textedly](https://www.capterra.com/p/150912/Textedly/)[SlickText](https://www.capterra.com/p/155430/SlickText-com/)

Reason for choosing EZ Texting

I’m a one person show with a crowd of about 50 people right now so the price point was perfect for me and it was the simplest one that truly is easy to use for what I need.

Review Source

Response from CallFire

November 21, 2025

Hi Joshua, Thank you so much for sharing your experience! It’s great to hear the platform has helped streamline communication compared to email, group texts, or Discord. We appreciate your feedback about mobile access. While we don’t currently have an Android app, we do offer an iOS app. We’re actively exploring ways to improve the mobile experience across all devices, and feedback like yours helps guide those future enhancements. We’re glad EZ Texting has been a simple, affordable solution for your needs, and we’re honored to support your community as it grows.

JM

Jennifer M.  
Senior Program Coordinator  
Program Development  
Used the software for: 1-2 years

### "Navigating the platform and uploads "

February 26, 2026

5.0

Pros

The easy upload of bulk contacts is really effective and quick. I can easily choose to send a bulk message to our cohort making it more accessible.

Cons

When uploading contacts it is sometimes hard to navigate why certain contacts fail to upload. Usually there is some type of error regarding the information inputted but it isn't clearly identified by the platform in the moment of upload.

Review Source

Response from CallFire

March 2, 2026

Hi Jennifer, Thank you for your review! We’re glad to hear bulk uploads and cohort messaging have been quick and effective for you. That’s exactly what the platform is designed to support. We also appreciate your feedback about upload errors not always being clearly identified. Clearer error messaging is important for a smooth workflow, and input like yours helps us continue improving the experience. If you ever run into upload issues, our Support team is happy to help review the file and pinpoint what may be causing contacts to fail. Thank you again for your feedback!

EC

Eric C.  
CFO  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Easy Texting"

January 5, 2025

1.0

EZ Texting served its purpose, but the new Google Messages is much more advanced with functionality and also free to use.

Pros

EZ Texting was simple to use. The interface was easy to understand.

Cons

Lack of functions. Google Messages is much more advanced.

Review Source

Response from CallFire

January 7, 2025

Hi Eric, Thank you for your feedback! We’re glad you found EZ Texting easy to use. While Google Messages is a great tool for personal messaging, EZ Texting is designed for business communication at-scale. With EZ Texting, you can create scheduled campaigns, automate follow-ups, manage contacts, and track performance, all from one platform. Additionally, we provide built-in compliance tools and a quick carrier registration process to help ensure messages are delivered reliably. We appreciate you giving us a try, and we’re here to help if you have any questions or need assistance with making the most of our features. Thank you again for your review!

MF

Melissa F.  
Admin  
Accounting  
Used the software for: Less than 6 months

### "Easy to Use"

November 25, 2025

5.0

It's a simple platform that is easy to navigate and gets what you need done. I like the QR code option to have a client scan to opt in.

Pros

Just likes its name, it's easy to use. it's a simple platform that is easy to navigate and get what you need done.

Cons

I couldn't get a local number. I was able to get in the same area code, but not prefix. I don't think the clients notice though.

Alternatives considered

[TaxDome](https://www.capterra.com/p/186749/TaxDome/)

Reason for choosing EZ Texting

Cost and didn't need all of the options they offer

Review Source

Response from CallFire

December 4, 2025

Hi Melissa, Thank you for your review! We're glad to hear that EZ Texting has been simple to use and easy to navigate, and that features like QR code opt-ins have been helpful for your workflow. Thank you again for choosing EZ Texting. We're here anytime you need support!

KW

Kate W.  
Office Manager  
Sports  
Used the software for: 6-12 months

### "Easy set up and great service!"

July 10, 2025

5.0

Easy to set up, great value for money, impressive looking interface, simple menu and controls. Lots of resources to help when you are starting. Would recommend them to anyone!

Pros

How easy it was to set up and get going. There wasn't a lot of waiting around, everything was easy to register an set up and we were using the service immediately.

Cons

The app doesn't always alert me to let me know there is a message, sometimes I find unread messages that I wasn't notified about but it's manageable for what we use it for.

Alternatives considered

[SimpleTexting](https://www.capterra.com/p/145859/SimpleTexting/)

Reason for choosing EZ Texting

Reviews were good and I liked there wasn't too much set up time. Price was good also!

Review Source

Response from CallFire

July 14, 2025

Hi Kate, Thank you for your thoughtful review! We’re happy to hear how quick and easy it was for you to get started with EZ Texting and that you’re finding great value in the platform. If you'd like, please reach out to the support team for help with missing notifications. We'll be happy to investigate further. Your recommendation means the world to us. Thanks again!

NW

Nancy W.  
Human Resources Manager  
Printing  
Used the software for: 2+ years

### "EZtexting is super Easy!"

July 10, 2025

5.0

This platform has been an amazing tool for communicating with multiple shifts and front office personnel.

Pros

Very easy platform for sending group texts to all your employees! The ability to have multiple groups makes send texts to different shifts easy as pie.

Cons

Have not had any issues at all with EZ Texting. This has been one of the easiest texting platforms I have used.

Reason for choosing EZ Texting

Ease of use was better with EZ Texting service.

Review Source

Response from CallFire

July 14, 2025

Hi Nancy, Thank you for your review! It's great to hear that EZ Texting has made it easy for you to communicate with your team. We are glad you have not had any issues, but if something comes up in the future, we're here to help!

PM

Pamela M.  
Site Director  
Research  
Used the software for: 6-12 months

### "EZ Texting Review"

July 14, 2025

5.0

Had no experience using a texting service, and EZ Texting was an easy process to implement. Very happy with the platform and support.

Pros

Intuitive texting service for our business with responsive support team. Texting has improved our efficiency and increased response rates.

Cons

Merging a phone list doesn't transfer exactly to the preferred fields, but it was easily updated by support

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing EZ Texting

Better reviews than other texting service providers

Review Source

Response from CallFire

July 21, 2025

Hi Pamela, Thank you for sharing your experience! We’re thrilled to hear EZ Texting has helped improve your team’s response rates. It’s also great to know our support team was able to quickly assist when you need help. We look forward to supporting your continued success!

SF

Steve F.  
Director of Safety  
Construction  
Used the software for: 2+ years

### "Easy to setup and use"

February 25, 2026

5.0

Overall a simple yet complete product. It provides an easy communication method to our field personnel.

Pros

Simple to use and to add contacts to. Works well for our internal communications needs. Lets us keep employees up to date on events within the company without the wait for them to check email.

Cons

Mobile app could be improved, it is less intuitive than the web portal for windows use. Groups could be easier to modify.

Review Source

Response from CallFire

February 27, 2026

Hi Steve, Thank you for your review! We’re glad to hear EZ Texting has been a simple and effective way to keep your employees informed. We appreciate your feedback about the mobile app and group management. For full feature access, we recommend logging into your account through your mobile web browser. Many customers find this provides the same functionality as the desktop experience while on the go. Thanks again for sharing your experience!

SE

Steve E.  
Outreach Specialist  
Education Management  
Used the software for: 6-12 months

### "Reliable and Easy Mass Texting"

February 25, 2026

5.0

Overall, it’s a solid tool for group communication. It works well for reminders, announcements, and quick updates. Good for straightforward communication.

Pros

The platform is easy to use and quick to set up. I liked the ability to send mass texts and schedule messages in advance. The contact management tools and templates saved time, and delivery rates were strong. It’s helpful for organizations that need consistent communication with large groups.

Cons

Pricing can get expensive as your contact list grows. Some advanced features are limited unless you upgrade.

Review Source

Response from CallFire

February 27, 2026

Hi Steve, Thank you for your thoughtful review. It’s great to know you’re seeing strong delivery rates and that EZ Texting is supporting consistent communication with your groups. We also appreciate your candid feedback about pricing and advanced features. As contact lists grow, messaging needs can change, and we’re always happy to review plan options to ensure the best fit. Thank you again for sharing your experience!

LB

Linda B.  
Brighton Park Events Marketing Advertising Coordinator  
Events Services  
Used the software for: Less than 6 months

### "Text Campaigns within minutes"

August 14, 2024

4.0

Overall I’m incredibly impressed with EZ Texting, the ease, the response time, it’s a win for me.

Pros

EZ texting is an extremely easy way to connect with your customers and vendors. I can create a text and schedule it within minutes. There is also an AI feature you can use to make sure your message is “on track.” I have found that my vendors are responding more efficiently through texting vs email.

Cons

The pricing is a bit expensive and the FAQ is not direct when asking specific questions through Chat. I found myself upgrading within months because I was going through credits incredibly fast.

Alternatives considered

[Textedly](https://www.capterra.com/p/150912/Textedly/)

Reason for choosing EZ Texting

Textedly’s home page was not user friendly. The further I “dug” into their program, it was a disaster. I am someone who can go to a page and figure it out relatively quickly. Not on textedly. They also charged my account for a full year BEFORE my trial began. I did receive a full refund, but I would never recommend their product.

Review Source

Response from CallFire

August 19, 2024

Hi Linda, Thank you for your review and for choosing EZ Texting! We're thrilled to hear that our platform has made it easy for you to connect with your customers and vendors, and that you're enjoying AI Compose. It's great to know that texting is improving your response rates—something we always strive to help our customers achieve. We also appreciate your feedback regarding pricing. We understand how important it is to have clear and direct answers, especially when you’re looking for specific information. We're constantly working on improving our resources, so your input is invaluable. Thank you again for your feedback and for being part of the EZ Texting community.

JM

Jim M.  
National Sales Director  
Financial Services  
Used the software for: 1-2 years

### "I have had a great experience!"

July 10, 2025

5.0

I have now been with the program for a little over a year and i've had a great experience overall! I would recommend it to anyone wanting to communicate regularly to their clients, teams or anything else.

Pros

I have enjoyed all of the options that I get whether it be texting to an entire list or doing drip campaigns, it has been a great experience. Before EZ Texting, I had never used any program like this before, and it was simple to set up.

Cons

Sometimes, understanding what campaigns to use for different circumstances we're slightly confusing, even though I was able to figure that out.

Review Source

Response from CallFire

July 16, 2025

Hi Jim, Thank you for sharing your experience! We’re so glad to hear how EZ Texting has made it easy to set up campaigns and stay connected. We appreciate your feedback about understanding which campaigns to use in different situations. Our team is always looking for ways to make that even clearer. If you ever want tips or suggestions for campaign types, we’d be happy to help. We’re honored to have your recommendation!

JP

James P.  
Director of Information Technology  
Real Estate  
Used the software for: 1-2 years

### "Super easy to use and cost-effective"

July 14, 2025

5.0

I use this app to communicate with tenants and quickly disseminate important information. It’s easy to use, affordable, and makes it simple to manage and organize different types of messages. It’s been a reliable tool for staying connected with our residents

Pros

Super easy to use and cost-effective. It makes organizing and distinguishing between different categories effortless. Highly recommend for anyone looking for a simple, efficient solution

Cons

I really have no issues with the program. It's been very easy to use overall. My tenants appreciate receiving texts, and it’s made communication much smoother on our end. It’s been a reliable and effective tool for staying in touch with residents

Review Source

Response from CallFire

July 21, 2025

Hello James, Thank you for the kind words and for sharing how EZ Texting has streamlined communication with your tenants! We’re so glad to hear it’s been an easy, cost-effective, and reliable tool for you and that your residents appreciate the updates. Making communication simple and efficient is exactly what we strive for.

SH

Steven H.  
Partner  
Consumer Services  
Used the software for: 1-2 years

### "Fantastic tool for direct advertising!"

July 15, 2025

5.0

It’s a phenomenal program! We use social media, radio advertising, print ad, advertising, and others. But, our EZ Texting text thread is the most important tool that we use!

Pros

The ease of use and the willingness for my rep to help is awesome! EZ Texting is the most important marketing tool that we use!

Cons

Not being able to buy plans with a higher number of available credits. I would pay more for a plan that comes with 500 credits per month.

Review Source

Response from CallFire

July 22, 2025

Hi Steven, Thank you for the feedback! We’re thrilled to hear EZ Texting has become such an important part of your marketing mix and that your rep has been so helpful. We appreciate your note about wanting a plan with more monthly credits. We do offer credit add-on packs that can be tailored to your usage needs. Please don’t hesitate to reach out to our support team. We’d be happy to help you select the right amount based on your needs. We’re so glad EZ Texting is helping you stay connected and drive results!

RJ

Rebecca J.  
Benefits Analyst  
Food Production  
Used the software for: 6-12 months

### "Great Offering for Employee Comms"

November 18, 2025

5.0

We absolutely love EZ Texting! It truly simplifies communication with our employees and makes staying connected effortless.

Pros

Uploading group contacts from a file is quick and straightforward, and the platform provides clear, detailed reporting for easy analysis.

Cons

Sending texts to a large group with lengthy messages can become expensive, as it consumes a significant number of credits.

Review Source

Response from CallFire

November 21, 2025

Hi Rebecca, Thank you for sharing your experience with EZ Texting! We're delighted to hear that uploading contact groups has been quick and easy, and that our reporting tools are helping you analyze your outreach effectively. We appreciate your feedback about credit usage. Longer messages can use more credits, and we understand how that can add up. If you ever want tips for optimizing message length or managing credits more efficiently, our team would be happy to help. Thank you again for your kind words and for choosing EZ Texting. We’re thrilled to support your communication needs!

AT

Andrew T.  
Owner  
Restaurants  
Used the software for: 1-2 years

### "PLanning on using this for a long itme"

January 14, 2025

5.0

Pros

Ability to schedule texts is really helpful. and have conversations with people

Cons

would love a system where eithe credits would roll over or we didn't get charged credits. Also would lve an app that we could continue conversations with customers from phones

Review Source

Response from CallFire

January 15, 2025

Hi Andrew, Thank you for your review and for sharing your experience! We're so glad to hear that the ability to schedule texts and have conversations with your contacts has been helpful. We appreciate your feedback about credit rollover and mobile accessibility. EZ Texting does offer monthly plans with rollover credits that expire after 60 days. If you need more detail, please reach out to our Support team at answers@eztexting.com We’re happy to help! We also offer an iOS app that enables seamless 1:1 text conversations directly from your phone, making it easier to manage customer interactions on the go. Thank you again for your input—it helps us make the platform even better. If there’s anything else we can assist with, feel free to reach out!

JG

Justin G.  
Chief Operating Officer  
Entertainment  
Used the software for: 1-2 years

### "Excellent service and platform"

July 10, 2025

5.0

I appreciate the service they offer and the ease of completing a message. I would highly recommend them to any size business.

Pros

Easy, intuitive platform to send text messages. Adding contacts is simple and I can get a message out in a matter of minutes.

Cons

The increaseing price structure is the only con of using EZ Texting. Other than that, everything else is great.

Review Source

Response from CallFire

July 16, 2025

Hi Justin, Thank you for the kind words! We’re so glad to hear EZ Texting has been easy and intuitive for you, and that you can get messages out quickly. We understand your concerns about pricing and truly appreciate the feedback. It’s important to us to provide value that helps businesses of all sizes succeed, and we’re always working to make the platform even better. Thanks for recommending EZ Texting. We are thrilled to have you with us.

PS

Piet-Jan S.  
Community Outreach Coordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Very Happy to work with EZ Texting"

December 18, 2024

5.0

My care program at our hospital has been using EZ Texting (and TellMyCell before the change) for a few years now. We use it to remind patients about their upcoming appointments and we have noticed a sharp decline in no-show rates. Messages via EZ Texting are short and clear and we are extremely happy with the ease messages are made and sent. Our patients do very much appreciate the timely reminders. Thank You EZ Texting!

Pros

The ease to create appointment reminders for our patients and the possibility for patients to respond to them.

Cons

So far I have not found anything that I really do not like when using EZ Texting

Review Source

Response from CallFire

December 19, 2024

Hi Piet-Jan, Thank you for your wonderful review! We're delighted to hear that EZ Texting has been a valuable tool for your care program, helping to reduce no-show rates and improve communication with patients. Thank you for trusting us over the years, and we look forward to continuing to support your success!

Shauna T.  
Digital Marketing Coordinator  
Retail  
Used the software for: 6-12 months

### "Would recommend for retail sectors interested in SMS Marketing "

January 9, 2025

5.0

Very easy tool to use and has great AI features to aid in writing prompts.

Pros

Great and cost-effective solution for SMS Marketing

Cons

It would be wonderful if there were more tools to help build marketing list.

Review Source

Response from CallFire

January 13, 2025

Hi Shauna, Thank you for your thoughtful review and recommendation! We're so glad to hear that you find EZ Texting cost-effective, easy to use, and that you’ve benefited from AI Compose. We appreciate your feedback regarding list-building tools and would love to hear more about the features you have in mind. Your insights are invaluable as we continue to enhance our platform. Please feel free to reach out to us at answers@eztexting. We’d be happy to discuss how we can better support your goals!

DM

Daniel M.  
Senior Director of Recruitment  
Hospital & Health Care  
Used the software for: 2+ years

### "Great for the Money"

December 13, 2024

5.0

Pros

It's ease for loading mass contacts. Running reports. The user-friendliess and cost effectiveness of the platform.

Cons

Sometimes the site can be a bit slow in sending out bulk text messages. Or the site can be down for maintence and send texts super delayed.

Review Source

Response from CallFire

December 17, 2024

Hi Daniel, Thank you for your review. We're thrilled to hear you find our platform user-friendly, cost-effective, and great for managing contacts and reports! We understand how important speed and reliability are, especially for bulk messaging. While we strive to minimize downtime and delays, we’re always working to enhance our platform’s performance and ensure smooth, timely message delivery. Your feedback is invaluable and helps us improve. If you ever experience issues, our support team is here to assist. Please don’t hesitate to reach out.

TA

Theron A.  
Operations Director  
Consumer Services  
Used the software for: 1-2 years

### "Great option for group texting"

December 18, 2024

5.0

Satisfied with this product for corporate mass texting tool.

Pros

Simple and efficient way to send mass texts and organize contacts

Cons

UX can be a little clunky at times. Some shortcuts and options aren't readily available, but the texting itself is reliable.

Review Source

Response from CallFire

December 19, 2024

Hi Theron, Thank you for your review! We're glad to hear that EZ Texting is a simple and efficient solution for your group texting needs and that you find the texting functionality reliable. We appreciate your feedback about the UX and understand how important a smooth experience is. Your feedback helps us identify areas for improvement, and we’re always working to enhance usability and make features more accessible.

ES

Elishia S.  
Owner  
Education Management  
Used the software for: Less than 6 months

### "Great customer support, but a smidge pricey for larger messages"

July 10, 2025

4.0

Great customer service including the intro call. \[sensitive content hidden\] did a fabulous job on the intro call answering my questions.

Pros

Good customer care and easy to use platform. It was easy to upload contacts and send messages. Vicky has been great to work with.

Cons

The cost... I can really only send a couple messages each month to my target audiences. It would be nice if messages with emojis and longer messages didn't take so many credits.

Review Source

Response from CallFire

July 14, 2025

Hi Elishia, Thank you for your review! It's terrific that you had a smooth experience with uploading contacts and sending messages, and the team was able to support you getting started. We appreciate your feedback on credit usage. Messages with certain characters or lengths can require additional credits due to carrier requirements. We understand how this can impact your experience and would be happy to review your usage with you to ensure you're on the best plan for your needs. Thanks for being part of EZ Texting!

CM

Callie M.  
HR Coordinator  
Oil & Energy  
Used the software for: Less than 6 months

### "Satisfied customer"

July 11, 2025

5.0

I have had a great experience with the set up of the account, using the group messages features is the main thing that I am using this for. The CSR's have been very friendly and reached out multiple times to make sure I don't need support.

Pros

bI like that EZ Texting allows you to be able to save contacts into groups as well as easy upload of bulk contacts.

Cons

I haven't found anything that I don't like about using EZ texting, hoping it stays that way as we use it more.

Review Source

Response from CallFire

July 17, 2025

Hi Callie, Thank you for sharing your experience! We’re so glad to hear how easy it’s been to set up your account and use group messaging to stay connected. It’s great that our team has been able to check in and support you along the way.

MT

Maria T.  
BDM  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great tool for SMS"

January 7, 2025

5.0

Very good tool. Intuitive and easy. Also the support team is great.

Pros

It is very easy to use and intuitive. Also the reports are fast

Cons

Somehow expensive, if you want to send hundreds of sms you probably need to pay more

Review Source

Response from CallFire

January 8, 2025

Hi Maria, Thank you for your review! We're glad to hear you find EZ Texting easy to use, and that our reports and support team have met your expectations. We understand that pricing can be a consideration, especially for larger campaigns. Our goal is to provide valuable features—like reporting, compliance tools, and reliable deliverability—that make messaging as effective as possible. We appreciate your feedback and will continue working to ensure our plans offer the best value for your needs. If you have any questions or need assistance, our support team is always here to help!

KR

Kevin R.  
IT Security Manager  
Legal Services  
Used the software for: 1-2 years

### "Very Satisfied"

December 13, 2024

5.0

So far we are using this to keep the company aware of changes during our maintenance weekends and everything has worked very well.

Pros

After sending out the SMS notices the report is very helpful. making sure everyone has received the updates

Cons

We currently only have one user account, not a current issue, however, as we grow that might be a concern.

Review Source

Response from CallFire

December 17, 2024

Hi Kevin, Thank you for sharing your experience! We’re delighted to hear that our reporting feature is helping you ensure your messages are reaching everyone effectively. We’d be happy to discuss options for additional user access to support your expanding needs. Please don’t hesitate to reach out when the time comes. We’re here to grow with you!

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