# EZ Texting Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is EZ Texting the right SMS Marketing solution for you? Explore 245 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145848/Ez-Texting/reviews --- EZ Texting 4.4 (245) [View alternatives](https://www.capterra.com/p/145848/Ez-Texting/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 21st, 2026 # Reviews of EZ Texting Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews AL Alicia L OwnerApparel & Fashion, 2 - 10 employeesUsed the software for: Less than 6 months. “The platform is user-friendly, affordable, and gets the job done without complications. Although there are a few features I’d love to see added, it has still made communicating with my customers much easier.“ November 19, 2025 JM Jennifer M Senior Program CoordinatorProgram Development, 11 - 50 employeesUsed the software for: 1-2 years. “Usually there is some type of error regarding the information inputted but it isn't clearly identified by the platform in the moment of upload.“ February 26, 2026 GB Geetanjali B DirectorEducation Management, 11 - 50 employeesUsed the software for: More than 2 years. “It is a great functional tool for our business; we use it every day numerous times to make our and clients lives more organized and to simplify daily operations.“ July 10, 2025 TH TaRhonda H Board MemberReligious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months. “The least thing that I like is the inability to add other phone numbers other than the admin phone number to get the delivery reports, forms and etc…“ January 8, 2025 JL Jared L HR ManagerApparel & Fashion, 51 - 200 employeesUsed the software for: 6-12 months. “The ability to reach a large audience efficiently and the immediate nature of SMS make it a powerful tool for marketing, reminders, and alerts.“ January 8, 2025 BM Bailie M Office ManagerUtilities, 2 - 10 employeesUsed the software for: Less than 6 months. “For instance I needed to send a text saying that we were going to apply chemicals to weeds in our irrigation canals and the review took quite a long time because it had the word weed in it.“ July 14, 2025 PB Phillip B Manager OwnerEntertainment, Self-employedUsed the software for: 1-2 years. “The ability to upload pictures and links is also helpful.“ November 18, 2025 MJ Michelle J Director of AdministrationNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months. “For whatever reason, I'm not able to send texts to our ready made groups. “ November 24, 2025 ## Showing most helpful reviews Showing 1-25 of 245 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Vance M. BROKER Real Estate Used the software for: 2+ years ### "Happy Text" July 14, 2025 5.0 Works great! I have been using EZ for the past three years primarily to keep in touch with my Agents and I am now begining to use it in my everyday prospecting! Pros This is by far the easiest Texting system I have used. Easy to use and a robust platform. Great for keeping in touch with my team and clients. Cons It get's a little tricky when I cut and paste. Had to take a minute to learn what works and what does not. Review Source Response from CallFire July 17, 2025 Hi Vance, Thank you for sharing your experience! It’s awesome to hear how EZ Texting has helped you stay connected with your team and clients, and that you’re now incorporating it into your prospecting efforts. If you haven’t already, we recommend checking out our Workflows feature. It’s a great tool for automating follow-ups and nurturing prospects. Many of our real estate users find it helpful for keeping conversations going with leads without the extra manual effort. We're glad to have you with us these past three years and excited to see how you continue growing your outreach! MJ Michelle J. Director of Administration Non-Profit Organization Management Used the software for: 6-12 months ### "Loved the ease of using, need more from the app." November 24, 2025 4.0 Lots of unnecessary promo emails- but very glad for how easy it is to use and how easy to track how many texts we've sent. I appreciate ability to duplicate, schedule or send recurring messages. Pros Like the quick contact list adding with copy and paste. We give opt in our online registration for our community center's after school programs and utilize EZ Text for program updates for parents. It's so helpful to update quickly from our spreadsheet. Cons The app used to be helpful but is not not helpful at all. For whatever reason, I'm not able to send texts to our ready made groups. The functionality of the app version is not great compared to the easy use of the web browser version. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Reason for choosing EZ Texting I looked up blog posts comparing texting sites- price was right for our use. Review Source Response from CallFire December 3, 2025 Hi Michelle, Thank you for sharing your experience with EZ Texting! We’re so glad to hear that adding contacts quickly, updating parents from your spreadsheets, and sending program notifications has been helpful for your community center. We also appreciate your feedback about the mobile app. While the web browser version offers full functionality, the current app is more limited. Your comments are helpful as we work on future improvements. Thank you as well for your insights about email volume. We aim to keep customers informed of new features, and your feedback helps us refine how we communicate. SF Steve F. Director of Safety Construction Used the software for: 2+ years ### "Easy to setup and use" February 25, 2026 5.0 Overall a simple yet complete product. It provides an easy communication method to our field personnel. Pros Simple to use and to add contacts to. Works well for our internal communications needs. Lets us keep employees up to date on events within the company without the wait for them to check email. Cons Mobile app could be improved, it is less intuitive than the web portal for windows use. Groups could be easier to modify. Review Source Response from CallFire February 27, 2026 Hi Steve, Thank you for your review! We’re glad to hear EZ Texting has been a simple and effective way to keep your employees informed. We appreciate your feedback about the mobile app and group management. For full feature access, we recommend logging into your account through your mobile web browser. Many customers find this provides the same functionality as the desktop experience while on the go. Thanks again for sharing your experience! EC Eric C. CFO Hospital & Health Care Used the software for: Less than 6 months ### "Easy Texting" January 5, 2025 1.0 EZ Texting served its purpose, but the new Google Messages is much more advanced with functionality and also free to use. Pros EZ Texting was simple to use. The interface was easy to understand. Cons Lack of functions. Google Messages is much more advanced. Review Source Response from CallFire January 7, 2025 Hi Eric, Thank you for your feedback! We’re glad you found EZ Texting easy to use. While Google Messages is a great tool for personal messaging, EZ Texting is designed for business communication at-scale. With EZ Texting, you can create scheduled campaigns, automate follow-ups, manage contacts, and track performance, all from one platform. Additionally, we provide built-in compliance tools and a quick carrier registration process to help ensure messages are delivered reliably. We appreciate you giving us a try, and we’re here to help if you have any questions or need assistance with making the most of our features. Thank you again for your review! SE Steve E. Outreach Specialist Education Management Used the software for: 6-12 months ### "Reliable and Easy Mass Texting" February 25, 2026 5.0 Overall, it’s a solid tool for group communication. It works well for reminders, announcements, and quick updates. Good for straightforward communication. Pros The platform is easy to use and quick to set up. I liked the ability to send mass texts and schedule messages in advance. The contact management tools and templates saved time, and delivery rates were strong. It’s helpful for organizations that need consistent communication with large groups. Cons Pricing can get expensive as your contact list grows. Some advanced features are limited unless you upgrade. Review Source Response from CallFire February 27, 2026 Hi Steve, Thank you for your thoughtful review. It’s great to know you’re seeing strong delivery rates and that EZ Texting is supporting consistent communication with your groups. We also appreciate your candid feedback about pricing and advanced features. As contact lists grow, messaging needs can change, and we’re always happy to review plan options to ensure the best fit. Thank you again for sharing your experience! JJ Joshua J. Founder and Organizer Entertainment Used the software for: 6-12 months ### "EZ texting lives up to its name, really is easy!" November 18, 2025 5.0 I’ve really enjoyed using it! Really glad I found this service to grow my annual community board gaming event that I host. Pros It allows me to keep my group updated easily via SMS instead of by email, messy group texts or discord. My crowd is growing so this has helped me scale easily. Cons I wish there was an app I could use, I access it from Chrome on my phone and I’m constantly having to login and don’t get notifications easily of responses received. Alternatives considered [Textedly](https://www.capterra.com/p/150912/Textedly/)[SlickText](https://www.capterra.com/p/155430/SlickText-com/) Reason for choosing EZ Texting I’m a one person show with a crowd of about 50 people right now so the price point was perfect for me and it was the simplest one that truly is easy to use for what I need. Review Source Response from CallFire November 21, 2025 Hi Joshua, Thank you so much for sharing your experience! It’s great to hear the platform has helped streamline communication compared to email, group texts, or Discord. We appreciate your feedback about mobile access. While we don’t currently have an Android app, we do offer an iOS app. We’re actively exploring ways to improve the mobile experience across all devices, and feedback like yours helps guide those future enhancements. We’re glad EZ Texting has been a simple, affordable solution for your needs, and we’re honored to support your community as it grows. KW Kate W. Office Manager Sports Used the software for: 1-2 years ### "Very cost effective for what it does!" April 21, 2026 5.0 Love the cheap cost, love that messages roll over each month and it's got a good level of support when we need it! Pros The value for money compared to other companies is the biggest pro for us. It means we can message our customers easily and schedule messages too without massive costs. Cons It has an issue when you use the web page that it deletes all the text you have typed out if another message comes through or the page tries to update. It can be frustrating when you don't know it's about to happen! Alternatives considered [SimpleTexting](https://www.capterra.com/p/145859/SimpleTexting/) Reason for choosing EZ Texting Reviews were good and I liked there wasn't too much set up time. Price was good also! Review Source NW Nancy W. Human Resources Manager Printing Used the software for: 2+ years ### "EZtexting is super Easy!" July 10, 2025 5.0 This platform has been an amazing tool for communicating with multiple shifts and front office personnel. Pros Very easy platform for sending group texts to all your employees! The ability to have multiple groups makes send texts to different shifts easy as pie. Cons Have not had any issues at all with EZ Texting. This has been one of the easiest texting platforms I have used. Reason for choosing EZ Texting Ease of use was better with EZ Texting service. Review Source Response from CallFire July 14, 2025 Hi Nancy, Thank you for your review! It's great to hear that EZ Texting has made it easy for you to communicate with your team. We are glad you have not had any issues, but if something comes up in the future, we're here to help! PM Pamela M. Site Director Research Used the software for: 6-12 months ### "EZ Texting Review" July 14, 2025 5.0 Had no experience using a texting service, and EZ Texting was an easy process to implement. Very happy with the platform and support. Pros Intuitive texting service for our business with responsive support team. Texting has improved our efficiency and increased response rates. Cons Merging a phone list doesn't transfer exactly to the preferred fields, but it was easily updated by support Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing EZ Texting Better reviews than other texting service providers Review Source Response from CallFire July 21, 2025 Hi Pamela, Thank you for sharing your experience! We’re thrilled to hear EZ Texting has helped improve your team’s response rates. It’s also great to know our support team was able to quickly assist when you need help. We look forward to supporting your continued success! MC Marlene C. Owner Public Relations and Communications Used the software for: 1-2 years ### "Simply Effective!" July 11, 2025 5.0 I have a GREAT experience with EZ Texting every time, from uploading new lists, adding new contacts to existing campaigns on the fly to the delivery rates and response. Pros Super simple to use with all the features our Agency is looking for in a bulk texting platform at a reasonable price! Delivery percentages are high, response rates are too! Cons I really don't have any cons. I've used other bulk texting platforms and EZ Texting lives up to it's name, EZ. Which is what I need. Switched from [SinglePlatform](https://www.capterra.com/p/178233/SinglePlatform/) Too expensive and complicated to set-up and use. Review Source Response from CallFire July 16, 2025 Hi Marlene, Thank you for the fantastic feedback! We’re so glad EZ Texting has been such a great fit for your agency and that you’re seeing strong delivery and response rates. We love knowing EZ Texting is helping you connect efficiently. Thanks for trusting us to support your outreach! CZ Chris Z. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great for Fitness Businesses" December 18, 2024 5.0 Overall I am very pleased! I own a fitness business and this is a great tool for constant contact, leads, sales, and information Pros Functionality, speed, and the custom keywords that you can use to target prospective customers Cons Nothing specific. Learning a new system always has a bit of a disadvantage at first. Switched from [Text Request](https://www.capterra.com/p/167015/Text-Request/) Cost…increasing monthly costs and adding extra features that would be nice but were an add on Review Source Response from CallFire December 19, 2024 Hi Chris, Thank you for your fantastic feedback! We're thrilled to hear that EZ Texting is making a positive impact on your fitness business. We understand that learning a new system can take some adjustment, and we’re here to support you every step of the way. If you have any questions or need assistance, don’t hesitate to reach out. Thank you for choosing EZ Texting, and we look forward to continuing to support your success! 💪 MS Michele S. Operations Director Real Estate Used the software for: 2+ years ### "Great for internal communications." July 14, 2025 4.0 I find it easy to use and definitely gets more attention especially over emails for last minute reminders or to share news. Pros We use this for texting with our coworkers with news on upcoming meetings, events and news... at least 2 to 3 times a week. It works well for these communications. Cons If we use an emoji or special character it uses so many more credits so we do not tend to use these which is a shame. Also if we need to purchase more credits it auto sends the message without the option to revert to scheduling. Review Source Response from CallFire July 22, 2025 Thank you for sharing your experience! It’s great to hear EZ Texting has been such an effective tool for keeping your team informed and engaged. We appreciate your feedback about emojis and special characters using additional credits. This happens because certain characters require a different message encoding that carriers treat as multiple messages. We’re so glad EZ Texting is helping you cut through the noise and get important updates to your coworkers quickly! MC Margie C. executive director Non-Profit Organization Management Used the software for: 6-12 months ### "Does exactly what we need it to! " July 11, 2025 5.0 It was very easy to get started. The app is very suer-friendly and does what we need it to do. We wanted a text-only number and it's working great. Pros EZ Texting was easy to set up and simple to use. I was able to get a local number and was up and running within an hour. Cons The credit balance system is a little different than what we were used to, but we figured it out and it seems to work ok. Alternatives considered [Textedly](https://www.capterra.com/p/150912/Textedly/)[TextFree](https://www.capterra.com/p/203592/TextFree/) Reason for choosing EZ Texting The price was better for what we needed. Review Source Response from CallFire July 16, 2025 Hi Margie, Thank you for sharing your experience! We’re so glad to hear how quickly you were able to get set up with a local number and start using EZ Texting. It’s great to know the app is user-friendly and meeting your needs. We appreciate your feedback on the credit balance system and are happy it’s working out for you now. Thanks for choosing EZ Texting. We’re excited to keep supporting your success! VR Verified Reviewer Manager Owner Entertainment Used the software for: 1-2 years ### "Good Service" November 18, 2025 4.0 EZ Texting has met my needs for mass communication. It is not perfect, but very good for what it does. Pros Easy to use. Easy to upload the contacts that you need. The ability to upload pictures and links is also helpful. Scheduling messages. Cons It take a little bit of time to get the hang of character count. It is also important to let clients know to check spam folders as even after consent the texts can still get forwarded to a spam folder. Review Source Response from CallFire November 21, 2025 Thank you for taking the time to share your experience with EZ Texting! We’re so glad to hear that the platform has been easy to use, from uploading contacts to adding images, links, and scheduling messages. We also appreciate your thoughtful feedback. Character counts can take a little time to get used to, and we’re continually working to make that clearer and easier to manage. We also understand how important reliable delivery is. If you ever have questions about improving deliverability or need support, our team is here and happy to help. AM Ashley M. CEO Publishing Used the software for: Less than 6 months ### "EZ TEXTING EZ SET UP" November 24, 2025 5.0 It was a fast process of registering. I didn't have to wait long. Also, they connected me with \[sensitive content hidden\] who is awesome. During my onboarding call, she got me up to date with all the features that EZ Texting has to offer. Pros I enjoyed the value that you get for your money. For reasonable prices, you get great features and services. Cons Honestly, there wasn't anything that comes to mind that I did not like. I am pleased with my plan so far. Alternatives considered [SimpleTexting](https://www.capterra.com/p/145859/SimpleTexting/) Reason for choosing EZ Texting It was the price and features attracted me. Review Source Response from CallFire December 3, 2025 Hi Ashley, Thank you so much for your review! We're thrilled to hear that you’re finding great value in your plan and enjoying the features EZ Texting offers. It’s great to know the registration process was fast and that your onboarding call was helpful. Our team loves making sure customers feel supported from day one. BA Bob A. President Graphic Design Used the software for: Less than 6 months ### "A Great SMS Service!" July 10, 2025 5.0 We've tried many of the others and prefer ez texting. It's the best platform we've seen for contacting our clients. Pros It's a great way to contact all of our previous clients that have ordered from us in the past decade. Cons Everything is great. It's a wonderful service that we have been using at our company for several months. Review Source ND Nelli D. Owner Consumer Services Used the software for: 1-2 years ### "Decent enough " July 14, 2025 4.0 It’s a decent platform but I wish they provided better training videos on how to fully access their features on the website itself. Pros It’s user friendly with all the tools and now AI features that are readily accessible. I really like the report results. Cons We don’t receive our main business through mass texting our specials. It is quite expensive to send out regular messages to our client lists for special deals we are promoting. Review Source Response from CallFire July 17, 2025 Hi Nelli, Thank you for sharing your feedback! We’re so glad to hear you’re enjoying the user-friendly tools and AI Compose. We understand how important it is to maximize the impact of your campaigns. If you haven’t already, our team can review your current plan and usage to make sure it aligns with your goals and budget. We'd be happy to help. We also appreciate your note about training videos. While we do have a library of resources in our Help Center, we’ll share your suggestion with our team as we continue improving the learning experience. Thanks for being part of EZ Texting! GL Gerald L. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "EZTesting - the answer to our marketing!" July 14, 2025 5.0 I needed a solution for mass texting for my marketing to former patients; without a doubt, EZTexting met all of our needs: easy to use, inexpensive, and very powerful. Pros Great support from the staff, easy to use (it takes me about 6 minutes to create the campaign and plug in the phone numbers and send it), and the interface is comfortable to look at. Cons I do my mass-texting once a month so I sometimes forget the steps and have to learn anew each month how to do our campaigns Review Source Response from CallFire July 21, 2025 Hi Gerald, Thank you for the kind words! We’re so glad to hear EZ Texting makes it quick and easy for you to create campaigns and stay connected with your former patients. We appreciate you choosing EZ Texting. FA Faith A. Marketing and Communications Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Would recommend! " January 14, 2025 5.0 We've been using EZ texting for years now and have really loved our experience so far. Pros It is very easy to use and quite affordable compared to other options. Cons not all features are available on app otherwise we haven't found any other cons. Review Source Response from CallFire January 15, 2025 Hi Faith, Thank you for your review and for recommending EZ Texting! We're thrilled to hear that you've found it easy to use and affordable, and we’re especially grateful for your loyalty over the years. It truly means a lot to us. We appreciate your feedback about the mobile app and are continuously working to make it even better. In the meantime, to access the full set of features, you can log in through your mobile web browser to manage your campaigns without needing any additional downloads. With your mobile device, you can access your EZ Texting account anytime, anywhere, as long as you have an internet connection. Thank you again for your feedback and support! JL Jared L. HR Manager Apparel & Fashion Used the software for: 6-12 months ### "Effective but Pricey SMS Marketing Solution" January 8, 2025 5.0 Features like keyword campaigns, scheduling, and multimedia messaging add value and flexibility to communication efforts. The ability to reach a large audience efficiently and the immediate nature of SMS make it a powerful tool for marketing, reminders, and alerts. Pros EZ Texting allows for quick and direct communication with large audiences, which can be particularly effective for marketing, reminders, and alerts. Cons There are complaints about message limits and additional costs incurred for exceeding those limits, which can be restrictive for larger campaigns. Review Source BD Bella D. Program Coordinator Fishery Used the software for: 1-2 years ### "EZ Text - Truly Easy!" December 13, 2024 5.0 My boss is very happy with the results we have achieved from our EZ texts and for that I am pleased. Pros It is affordable and relatively user-friendly. I can get my messages out whenever I need to send a blast. I also enjoy that our groups and people can respond back so I can get head counts for events when folks RSVP. Cons The website is not very attractive. It's a bit dull, but that's okay, and I honestly prefer it. The simplicity and lack of issues when sending or creating make it worth it. I like it. Review Source Response from CallFire December 17, 2024 Hi Bella, Thank you for your thoughtful review! We’re so glad to hear that EZ Texting is helping you send messages with ease, manage RSVPs, and achieve great results. While we focus on keeping the platform simple and reliable, we appreciate your feedback about the design. We’re always looking for ways to improve while maintaining the user-friendly experience you value. It’s wonderful to hear how EZ Texting is supporting your events and communications. Thanks for trusting us with your messaging needs! KG Kelly G. Keep texting Health, Wellness and Fitness Used the software for: Less than 6 months ### "Learn and use" June 10, 2025 5.0 So far so good and still learning as much as I can to make sure I am well versed in this project and will continue to learn Pros ability to get your point across quickly and easily to make your point and make sure your point is heard Cons as always is the learning process and as much as you make it easy it still a learning process and needs to be learned Review Source MT Maria T. BDM Information Technology and Services Used the software for: Less than 6 months ### "Great tool for SMS" January 7, 2025 5.0 Very good tool. Intuitive and easy. Also the support team is great. Pros It is very easy to use and intuitive. Also the reports are fast Cons Somehow expensive, if you want to send hundreds of sms you probably need to pay more Review Source Response from CallFire January 8, 2025 Hi Maria, Thank you for your review! We're glad to hear you find EZ Texting easy to use, and that our reports and support team have met your expectations. We understand that pricing can be a consideration, especially for larger campaigns. Our goal is to provide valuable features—like reporting, compliance tools, and reliable deliverability—that make messaging as effective as possible. We appreciate your feedback and will continue working to ensure our plans offer the best value for your needs. If you have any questions or need assistance, our support team is always here to help! KR Kevin R. IT Security Manager Legal Services Used the software for: 1-2 years ### "Very Satisfied" December 13, 2024 5.0 So far we are using this to keep the company aware of changes during our maintenance weekends and everything has worked very well. Pros After sending out the SMS notices the report is very helpful. making sure everyone has received the updates Cons We currently only have one user account, not a current issue, however, as we grow that might be a concern. Review Source Response from CallFire December 17, 2024 Hi Kevin, Thank you for sharing your experience! We’re delighted to hear that our reporting feature is helping you ensure your messages are reaching everyone effectively. We’d be happy to discuss options for additional user access to support your expanding needs. Please don’t hesitate to reach out when the time comes. We’re here to grow with you! MH Michael H. CEO Machinery Used the software for: Less than 6 months ### "Superior Industrial Refrigeration Review" January 8, 2025 5.0 Very Good. Our employees are on the road most of the time in different states. It has allowed us to communicate with them better and all at once. Pros Its Easy and intuitive. It allows me to manage my people Cons Nothing so far. I really can't think of anything? Review Source Response from CallFire January 13, 2025 Hi Michael, Thank you for your fantastic review! We’re so pleased to hear that our platform has been easy and intuitive for you and has helped improve communication with your team, especially with employees working on the road across different states. That’s exactly the kind of impact we aim for! If you ever have any suggestions or need assistance, we’re always here to help. Thanks again for sharing your feedback and for choosing EZ Texting. Similar Products Featured