# ISNetworld Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ISNetworld Software - reviews, pricing plans, popular comparisons to other EHS Management products and more. Source: https://www.capterra.com/p/145737/ISNetworld --- # ISNetworld Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ISNetworld ## What is ISNetworld? ISN collects health and safety, procurement, quality and regulatory information for more than 60,000 contractors and 500 Hiring Clients across capital-intensive industries in more than 85 countries. ISNs subject matter experts review this information to help assess the accuracy, relevance and timeliness of the data. Using ISNetworld as an integral part of their management systems, Hiring Clients are able to connect with safer, more reliable contractors and suppliers around the globe. ## What is ISNetworld used for? [Contractor Management](https://www.capterra.com/contractor-management-software/)[Compliance](https://www.capterra.com/compliance-software/)[EHS Management](https://www.capterra.com/ehs-management-software/) Overall rating Based on 35 user reviews Reviews sentiment Positive 37% Neutral 9% Negative 54% Starting price $875 Other, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ISNetworld?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.isnetworld.com&name=ISNetworld) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ISNetworld 2.7 (35) VS. [4.5 (280)](https://www.capterra.com/p/172274/Network-Configuration-Manager/reviews/) Starting Price $875 Other, Per Year Starting Price $238 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.5 (35) Ease Of Use 4.5 (280) Value For Money 2.1 (32) Value For Money 4.6 (239) Customer Service 2.5 (34) Customer Service 4.5 (266) ## ISNetworld alternatives [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting price $25000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.8 (241)](https://www.capterra.com/p/143579/SiteDocs/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/145737/ISNetworld/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Document Management 2.0 (12) 66.67% of 12 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Compliance Management 2.7 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Compliance Tracking 2.9 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders Contractor Database 3.4 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Easily track all contractor information in one centralised location Activity Dashboard 1.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Audit Management 1.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws ISNetworld 38 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Easily track all contractor information in one centralised location Assembly of graphs and charts for visualizing and tracking statistics/metrics Analyze survey results via statistical testing or crosstabs directly within the software Process of gathering, measuring, and analyzing accurate data Graphical representation of data Store, manage, and track all electronic documents in a centralized location Guidelines for conforming to environmental laws, regulations and requirements Store, manage and track all forms in a centralized location Manage and track all disruptions and incidents Manage and track all job information and associated tasks Access software remotely via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Manage cases of on-the-job injuries and related remedies Plan and coordinate all the resources, costs and time needed to execute assignments Monitor the progress of projects from start to finish Track certifications, qualifications, and licenses for employees, contractors, etc. Ensure that quality requirements and standards are met across production processes Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Reporting of risks associated with specific actions, events, or entities Identify and assess hazards to ensure the well-being of employees, assets, and the environment Process of scheduling, tracking, and managing employee training programs related to safety and compliance Manage all supplier data and operations Qualify, select, and monitor supply chain partners Manage and monitor compliance with government regulations on environmental standards Set up connections to third-party platforms to improve business processes Track employee/learner's progression through training programs Get Advice We can help you find the software with the features you need. Features 2.5 (35) 2.5 Based on 35 reviews ## Pricing Value for money 2.1 (32) [View pricing plan details](https://www.capterra.com/p/145737/ISNetworld/pricing/) ISNetworld for Contractor/Supplier $875.00 Other,Per Year It includes: - Drive Improvement - Market Your Company - Network - Receive Support - Reduce Administrative Work - Stay Informed ISNetworld for Hiring Client $50,000 Flat Rate,Per Year It includes: - Centralize Information in One Integrated Platform - Collaborate With Global Network of Thought Leaders - Dedicated Account Team of Experienced ISN Professionals - Drive Continual Improvement - Make Informed Hiring Decisions and Monitor Compliance - World Class Contractor Support and Outreach ISNetworld for Contractor Operator $50,000 Flat Rate,Per Year It includes: - Centralize Information in One Integrated Platform - Collaborate With Global Network of Thought Leaders - Dedicated Account Team of Experienced ISN Professionals - Drive Continual Improvement - Make Informed Hiring Decisions and Monitor Compliance - World Class Contractor Support and Outreach Value for money 2.1 (32) 2.1 Based on 32 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.5 (34) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.5 (34) 2.5 Based on 34 reviews ## User reviews Overall rating 2.7 Based on 35 reviews Filter by rating 5(10) 4(3) 3(3) 2(4) 1(15) Mentioned topic Sorted by most recent Alex B. COO Mechanical or Industrial Engineering ### "Avoid at all costs" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 4, 2025 Support is not great, they don't use their brain or critical thinking. It's confusing to navigate. I hope an alternative is created. Pros Literally none - This is maybe one of the worst software tools I have ever used in my life. Avoid at all cost if you can. Cons I would give 0 stars if I could. It is the most complex and not user intuitive. They force you to pay for this tool and it is a literal nightmare. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Tess M. Compliance and Risk Manager Construction ### "Inefficient and " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 22, 2025 It is clear to me that ISNetworld is not concerned with a company's actual commitment to the safety of its workers. There appears to be very little understanding of how to apply OSHA regulations to the practical execution of work. If what they are looking for is a pat regurgitation of their own questions, then they should author a standard safety manual and their clients should simply seek the adoption of such safety manual from its connections. Pros There is nothing useful or helpful about ISNetworld. When I launch our revised trade partner qualification process, I will not recommend ISNetworld to manage compliance issues now that I have experienced its inefficiencies as a GC. Cons The analysts are either intentionally obtuse and obstructive or not able to engage in the analytical exercise required to review policies. If policies are not a verbatim regurgitation of their posed questions, no credit will be given even where it is clear that (1) the policy actually DOES address the required subject matter and (2) the policy conforms with state and federal law. Example: Our policy on trenching requires that a barricade be erected around every well, pit, trench or opening; every single one of them. When asked how workers in trenches are protected from vehicular traffic, the analyst was referred to the exact place in the policy that requires barricades around trenches. This answer was repeatedly rejected, and I can only assume (because you can't actually SPEAK to someone) that the rejection is because the clause, "To protect Workers in trenches from vehicular traffic" does not appear before the language which indicates that barricades should be erected around all trenches. Barricades are required for a number of reasons, including to provide warning and protection from vehicular traffic. It is asinine to revise a policy, coordinate the release of that policy to all employees and trade partners, collect acknowledgements, then train on the revised policy when the revision doesn't change work processes. To participate in the exercise ISNetworld requires is how companies arrive at safety policies that are nothing more than word salad dressed up as a safety program. Furthermore, there is unnecessary redundancy in processes. Each and every year, we have to parry back and forth for a number of weeks over the same waiver of subrogation issue even though it has been explained time and time again that Ohio law does not permit a waiver of subrogation on workers compensation matters. As a compliance company, this simple fact of law is one that ISNetworld should be acquainted with and adjust its process accordingly. Finally, It is exceedingly difficult to speak to an actual person regarding any outstanding issues and the user interface is clunky. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. QM Quintin M. Principal Environmental Services ### "Typical Review" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 8, 2024 Their lack of understanding of the importance that vendors need to comply with and how they can affect a company's ability to do work with clients. Moving targets for compliance and lack of assitance. Pretty much everything. Pros Nothing. There realy is nothing whatsoever. Cons Their lack of understanding of the importance that vendors need to comply with and how they can affect a company's ability to do work with clients. Moving targets for compliance and lack of assitance. Pretty much everything. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Ray M. Managing Partner Environmental Services ### "Horrible Customer Service" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 3, 2024 Extremely frustrating so far, and I am not even completely set up yet. Pros I don't like anything. It is just a way to download costs onto small contractors. Cons They emailed me constantly once an invoice was issued to pay the invoice - after that radio silence. No instructions or guidance was provided at all. Their only chat is not with a live human but is a crappy chatbot that doesn't actually answer questions and only lets you choose pre-identified questions. You have to fill out a form to get help, and only then does it allow you to call the support number. You have to navigate an auto-responder menu and sit on hold to talk to a live human (just keep hitting "0" until the system passes you on to a live human). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BQ Brent Q. President Wholesale ### "The worst of the worst" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 14, 2024 I cannot comprehend how they sold this software to anyone. As stated by other contractors, they are like the Mafia. Crazy fees, for terrible software that has absolutely zero impact in the field. Pros I can't honestly say anything good about ISN. Cons Extremely clunky, slow and cumbersome platform that is astronomically priced Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Melissa C. HR Generalist Financial Services ### "Maintain client questionnaires " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 31, 2023 Proficient, with some room for improvement Pros The system let's us know when we have a task to complete to stay in compliance Cons Sometimes it is hard to determine HOW to increase our grades Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CK Clark K. Home Inspector / Owner Real Estate ### "Isn" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 27, 2023 Pros It keeps me organized and it’s easy to use. Cons I’ve not found anything needed in my business that ISN doesn’t cover. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jim m. Safety Manager Construction ### "A necessary evil" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 July 17, 2023 takes too much time, is too invasive, poor customer support and there are much better platforms out there. The only reason we use it is we are required to by one of our contractors. Pros nothing. it takes too much time to answer all the questions and constantly checking to stay compliant Cons That is isn't Avetta. We are also required to use Avetta through another contractor and it is so much better. Alternatives considered [Avetta](https://www.capterra.com/p/145741/AuditGUARD/) Reasons for choosing ISNetworld we had no choice, its used by one of our contractors Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Michael A. Safety Director Health, Wellness and Fitness ### "Avoid ISN if you can" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 3, 2023 Much to time consuming Pros Nothing, ISN always needs attention and is not helpful Cons The RAV program was completely burdensome Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RK Ryan K. Fleet Manager Transportation/Trucking/Railroad ### "Incompetent Insurance Reviews" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 29, 2022 Pretty terrible. I submit workers comp insurance verification documents quarterly to stay compliance, and ISN's insurance department denies the document every time with a reason of "not a valid MCS-90". No matter how many times I call, this happens. They don't know the difference between vehicle insurance and workers comp insurance. Every time this happens we are not approved to work for our client and we loose our on work for 10 days waiting for ISN to fix it. Our client ends up hiring someone else. Eventually we will loose all work with this client due to ISN's mistakes. Pros None of the features are impactful. We are forced to utilize the software for compliance reasons to be qualified to work for certain contractors. Cons The insurance review department. We are a contractor forced to stay compliant to work for our client. Reasons for choosing ISNetworld We didn't choose it, we are forced to use it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/145737/ISNetworld/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. 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