# BRIDGE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is BRIDGE the right Onboarding solution for you? Explore 87 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145699/Bridge/reviews --- BRIDGE 4.5 (87) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 27th, 2026 # Reviews of BRIDGE Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews KZ Katja Z Sr Learning PartnerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “Their platform seamlessly integrates talent review, performance, and career visioning tools, making it easy to support and empower employee growth at every stage“ November 8, 2024 JN Jean-Pierre N Instructional DesignerHigher Education, 501 - 1,000 employeesUsed the software for: 1-2 years. “I only notice that its interface needs more work to compete with other Learning Management Systems.“ December 22, 2025 JN Jean-Pierre N Instructional DesignerHigher Education, 501 - 1,000 employeesUsed the software for: 1-2 years. “It also has a reliable customer service, which is a plusfor learners.“ December 22, 2025 YO Yanira O Training and Development AdminConstruction, 201 - 500 employeesUsed the software for: 6-12 months. “I accidentally deleted question 1 from a survey and had to recreate it but then couldn't put it back in the correct order - similar to moving pages around in courses.“ November 27, 2024 BT Ben T Director of Training and DevelopmentConstruction, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Its versatility makes transitioning to Bridge from another product (or no product at all) a breeze.“ June 19, 2024 MC Margaret C Knowledge DevelopmentConstruction, 201 - 500 employeesUsed the software for: Less than 6 months. “Analytics aren't all kept in Bridge, so some exporting of reports and analyzing in excel is necessary, which isn't great“ November 27, 2024 MC Margaret C Knowledge DevelopmentConstruction, 201 - 500 employeesUsed the software for: Less than 6 months. “Support team is very available to answer questions and resolve tech issues.“ November 27, 2024 KP Kaylynn P Learning and Development Operations SpecialistConsumer Services, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Bridge reporting was difficult to sift through.“ October 21, 2024 ## Showing most helpful reviews Showing 1-25 of 87 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Peter S. Training Manager Internet Used the software for: 6-12 months ### "Great Learning Tool" February 15, 2019 5.0 Full LMS training of over 1000 employees across the continental United States allows me to accurately track who has and who has not taken training. And the ability to create training when needed or modify existing training on the fly is a huge plus. Pros It is very easy to create training from scratch using the embedded features in Bridge or import the training materials from other authoring software. The tracking capabilities to know down to the IP address of the machine (type of) that accessed the training and when that took place is a great benefit as well. Cons I cannot think of anything at this time. Review Source Response from Learning Technologies Group February 19, 2019 Hello Peter, Thank you for your review of Bridge! We are happy to hear that Bridge has been a great training solution for your team! If you ever need support, please reach out to csm@bridgeapp.com. Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users! Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books: https://www.getbridge.com/resources/learning-center VR Verified Reviewer Lead Analyst and Employee Owner Defense & Space Used the software for: 1-2 years ### "Easy to Use as Admin; Great Support from Bridge Staff" February 15, 2019 5.0 Pros \- The Bridge staff ROCKS! Everyone we worked with during implementation was super helpful and went out of their way to help us whenever possible. They even gave us a tour of their office and took us out for drinks when we were in Salt Lake City. - The tools are EXTREMELY easy to use. No big learning curve at all for user management, course creation, and other necessary tasks - They have an Ideas Page where anyone can log ideas on how to improve Bridge and it seems as if many of the ideas have been incorporated into the roadmap Cons \- The course authorship can be lacking in functionality at times. Any kind of robust font, table creation, etc cannot currently be done within the tool - There is a lack of customizability in certain places Review Source Response from Learning Technologies Group February 21, 2019 Hello, Thank you for your review of Bridge! We are happy to hear that you had fun with our team & are enjoying using Bridge! Join our community at https://community.bridgeapp.com. You can request new features, submit support tickets, access free trainings, and connect with other Bridge users! Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books: https://www.getbridge.com/resources/learning-center Thank you! Brittany U. Sr. Technical Recruiter Hospital & Health Care Used the software for: 1-2 years ### "Not a pretty interface, not a lot of options or usefulness" September 23, 2019 2.0 Sometimes I get assigned a course by accident and can't get rid of the notifications that I'm "late" on completing something I shouldn't have to take in the first place! I don't like that the administrator has to control everything within this software to get anything real done. Pros I like that you are able to use this platform to distribute learning tools to large groups of people and that they are all able to complete the training on their own time and on their own devices. Cons I don't like the user interface, it seems almost too simple (very bare). Also, it's hard to assign and un-assign courses to individuals within the organization. Review Source Cassie D. Associate Director of Learning & Employee Development Mental Health Care Used the software for: Less than 6 months ### "Bridge Sets You Up For Success" February 19, 2019 5.0 Bridge has helped our organization improve communication regarding required trainings and timelines for completion. We were using excel sheets for tracking that took exorbitant amounts of time. With Bridge, all that tracking is now automated and we have more time to focus on course development and employee engagement. Pros The software is very user friendly and easy to navigate. The course builder is simple and clean. The automatic reminder emails are very helpful for employees and managers. Cons There are a few things that I would tweak if given the opportunity: display the steps in a program when you open up the program on the author page - currently you must edit the program to see the different steps. It would also be really helpful if there was an option to take attendance for each day of a multi-day live training. Review Source Response from Learning Technologies Group February 20, 2019 Hello Cassie, Thank you for your review of Bridge! We are happy to hear that Bridge is easy to use for your team! Those are great suggestions! You can submit new feature requests by joining our community at https://community.bridgeapp.com. Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books: https://www.getbridge.com/resources/learning-center Michael A. Interim MPD team lead Religious Institutions Used the software for: 2+ years ### "Great for professional development" May 10, 2019 5.0 My department in particular wants to deploy instruction throughout the year, and make it high-quality, and that's exactly what we've been able to do. Pros A lot of software for online learning is geared toward students, which makes it difficult to do for a company for professional development. Bridge specifically is built for professional development, which is made it easier for us to implement (instead of shoehorning a student-focused piece of software). They are also pretty responsive to community requests for new features. Cons Classes that aren't assigned to a particular learner (i.e. optional ones) go in the Learning Library, but searching is difficult unless you know the class title or the class creator has put some good tags to make it more searchable. Review Source Andy M. Recruiter - People Operations Computer Software Used the software for: 1-2 years ### "Great Company-Wide Tool" December 11, 2018 4.0 Pros I love that you can house it all here. Our organization utilizes Bridge for our company-wide compliance trainings and any other all-company types of training/learning necessary for annual completion (i.e. Employee handbook review and signature). Cons We do not experience regular negatives with this particular software. Review Source Response from Learning Technologies Group February 11, 2019 Hello Andy, Thank you for your review of Bridge! We are always looking for feedback to improve our products. If you ever need support, please reach out to csm@bridgeapp.com. Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users! Rachel F. Payer Project Specialist Computer Software Used the software for: 2+ years ### "Bridge" December 19, 2018 5.0 I really liked it when I had the opportunity to use it. Since my company merged, less focus has been put on the internal knowledge programs. But I believe once the waters settle, we will get back into the internal knowledge programs. Pros It's easy to use and navigate. I like learning from the cartoons and it simplifies sections of interest. Cons Sometimes the classes on my bridge account are not offered. This is more of a personal work problem than the software itself because my company hasn't paid for that particular subscription. Review Source Response from Learning Technologies Group February 11, 2019 Hello Rachel, Thank you for your review of Bridge! We are always looking for feedback to improve our products. If you ever need support, please reach out to csm@bridgeapp.com. Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users! Abe Y. Director Of Finance And Operations Individual & Family Services Used the software for: 6-12 months ### "In-house training with Bridge" December 18, 2018 4.0 I think Bridge is a great solution for creating and maintaining on in-house/onsite training program. Pros Bridge gives us the ability to develop an in-house training program which increases our business continuity capability. It also allows us to track training progress in our staff. Cons Adoption and use by our staff has been slower than hoped for. Review Source Response from Learning Technologies Group February 11, 2019 Hello Abe, Thank you for your review of Bridge! We are always looking for feedback to improve our products. If you ever need support, please reach out to csm@bridgeapp.com. Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users! Danilo N. Engenheiro de software Internet Used the software for: Less than 6 months ### "Good course platform for enterprise training" June 18, 2020 4.0 It has a simple and clean interface, and it is very customizable. Maybe some navigation could be improved. Pros It shows your courses in a simple way, it is easy to see what courses you already did, those that are pending, etc. Its left menu bar is very useful too. Besides that, it is very customizable, so you can put custom tools on it, to add your own organization tools/links. Cons It could have a simpler way to navigate through course modules because it is less intuitive, so you end being on the homepage again, needing to find the course, open the next module, which adds a few boring extra steps. Review Source HA Hayden A. Account Development Team Lead II Computer Software Used the software for: 6-12 months ### "Bridge is great for large teams" April 19, 2019 4.0 Learned a lot through the courses I have taken and I love that it is standardized across my org so perfectly. Pros I love how Bridge will track progress so seamlessly and save where you are at in any given course. The UI is clean and user-friendly so I give it an overall thumbs up. Cons At times I would be asked to repeat a step in a course that was already passed. This may have been a user error on my part. Review Source Response from Learning Technologies Group April 23, 2019 Hello Hayden, Thank you for your review of Bridge! We are happy to hear that Bridge is a good solution for your team over at Lucid! If you ever have questions, please don't hesitate to reach out to our customer support team. Also, we recently released an E-Book: The 10 Essentials For Winning Employee Development. Check it out here: https://www.getbridge.com/pdf/ebook-future-of-work-10-essentials-winning-employee-development.pdf RF Rhema F. Care Navigator Hospital & Health Care Used the software for: 1-2 years ### "Overall User friendly" March 6, 2025 4.0 Overall it was user friendly for me and my colleagues Pros It was user friendly for the most part. It was helpful to have training at individualized pace. Cons At times it was a tad bit difficult checking was trainings were pending. Review Source Response from Learning Technologies Group March 10, 2025 Hi Rhema! Thanks for your review. We're happy to hear that Bridge was user friendly for your organization. EP Earl P. Product Experience Director Marketing and Advertising Used the software for: Less than 6 months ### "Bridge LMS combines ease of use with great service to provide an excellent e-learning solution" January 16, 2018 5.0 Is Bridge perfect? No. But it provides great value, intuitive use, and a lot of excellent features, all backed by a great support team. And the fact that there is an attitude of continuous improvement with a strong emphasis on community involvement makes it an LMS that will grow based on real needs from users, not perceived needs from a marketing team that is out of touch with its users. Pros Bridge LMS has a very intuitive interface, and provides the ability to tailor user roles to meet virtually any need. Getting up to speed in using it was very easy, and yet I am continually impressed with the "and you can do this, too?" factor, especially when it comes to managing courses and users. In addition, the customer service team at Bridge, combined with an excellent support community, makes it easy to find solutions to challenges - and even provide recommendations for new features and functionality. The ability to author responsive courses within the LMS, or import SCORM, AICC, and Powerpoint files also provides flexibility on getting content to learners. And the overall value is excellent compared to many other LMS options I considered and tested. Cons Many of the drawbacks I have found are already in the queue for updates and improvements, such as not being able to duplicate whole programs, but instead having to do it on a course-by-course basis. A couple things I have found that I hope make it to future upgrades, however, include: 1) Improved customization of the pages, especially in sub-accounts. There is some limited ability to customize logos and accent colors throughout the interface, but not much. Likewise, layout options in courses authored within Bridge are also somewhat limited, with no ability to wrap text or customize fonts. 2) Meta tags applied to courses on the master account do not carry to sub-accounts. While I understand the reasoning (users in that sub-account may search by completely different parameters), it would be nice to have the option of sharing the meta tags, if desired. 3) Inability to export course content authored in Bridge back out into some sort of usable format, which is a common trait of most LMS authoring tools I have seen. Review Source JB James B. Training Manager Banking Used the software for: 2+ years ### "Great LMS" February 26, 2019 5.0 We use Bridge to organize both online and instructor-led training. We assign modules using Programs for advancement programs. We use the development area for quick modules or quizzes. Overall, we appreciate the ease of functionality of the program. Pros Instructure is constantly updating their programs. This adds new functionality on a regular basis and changes things without needing a complete new version to get used to. Cons There are a couple things that have added unnecessary clicks but still very few overall. Review Source RS Ramya S. Program Director E-Learning Used the software for: 6-12 months ### "Great user experience & customer support - minimalist design" February 16, 2019 4.0 I have been using Bridge for entrepreneuriship upskilling in a blended mode & find it easy to use as a course author. Learners have minimal learning curve and it is mobile friendly too. The Programs and Live Trainings features allow us to create blended curriculum, which is extremely important for us. Pros \- Ease of use (for a learner) - Great UI and UX - Supports Blended Learning use cases Cons \- Insights & asnalytics are not sufficient & not much raw data is available for customized dashboards Review Source Response from Learning Technologies Group February 26, 2019 Hello Ramya, Thank you for your review of Bridge! We are happy to hear that Bridge is easy-to-use for your team & works well as a blended learning solution! If you ever need support, please reach out to csm@bridgeapp.com. Join our community at https://community.bridgeapp.com. You can stay up-to-date on new features, submit support tickets, access free trainings, and connect with other Bridge users! Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books: https://www.getbridge.com/resources/learning-center MH Murray H. Learning & Development Specialist Individual & Family Services Used the software for: Less than 6 months ### "Bridge to your organisation learning needs" February 24, 2019 5.0 Pros Bridge's functionality and its usability for the design of online learning makes the role for administrator easy for RA to deliver: - Compliance training - Training and assessment of Nationally Recognised Training - Social learning Our learners appreciate the interface and simplicity when using the system. Bridge's community is also an asset when seeking assistance to enhance your organisation's knowledge of the system. Cons The improvement our organisation has requested is the questioning features to assist our learning strategy in delivering content to our staff. Review Source Response from Learning Technologies Group February 26, 2019 Hello Murray, Thank you for your review of Bridge! We are happy to hear that Bridge is a good solution for compliance training & is easy-to-use for your admins! Thank you for providing recommendations on how to make Bridge even better. We suggest that you submit your feature requests through our community at https://community.bridgeapp.com. If you ever need support, please reach out to csm@bridgeapp.com. Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books: https://www.getbridge.com/resources/learning-center AZ Andrew Z. Content Development Computer Software Used the software for: 1-2 years ### "An LMS created for the end user." October 3, 2018 5.0 They are really great, and have a modern take on learning, career development, and performance tracking. I think at least a demo from them is worth ANY company's time. Pros It is simple to use, has beautiful design, and includes functional and groundbreaking features to cover the expanse of employee progression. It can be administrated by a much smaller team, and has the most amazing training tool ever created, called "Practice". Cons Some of our data integration is a little messy, and required significant work-arounds to develop. Other than that, they are ideal for our business. Review Source JC Julye C. L&D Manager Accounting Used the software for: 2+ years ### "LMS" February 18, 2019 5.0 Pros The ease of use for an admin and the learner Cons Wish there were folders in the author library so it was easier to sort Review Source Response from Learning Technologies Group February 19, 2019 Hello Julye, Thank you for your review of Bridge! We are always looking for feedback to improve our products. Join our community at https://community.bridgeapp.com to submit new feature ideas. If you ever need support, please reach out to csm@bridgeapp.com. Also, check out our Learning Center for hundreds of free articles, whitepapers, webinars & e-books: https://www.getbridge.com/resources/learning-center LL Larry L. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Bridge LMS is a winner!" August 3, 2016 5.0 When our group decided to produce an education program we had certain criteria which we knew would be a must for the LMS we would ultimately select. There are an overwhelming number of possibilities and pricing is all over the map. We settled on Bridge as it checked all the necessary boxes. Response from the staff at Bridge was quick and every question was answered to our satisfaction. What we didn't realize initially was that support was going to be such an important part of the LMS selection. Bridge support has been with us every step of the way. Our project will be done soon. I would highly recommend the Bridge LMS platform! Pros Bridge is professional and functional and will provide easy updates as needed in the future. Cons No negative comments regarding Bridge. Review Source Response from Learning Technologies Group August 3, 2016 We appreciate your trust, and we¿ll do our best to continue to give you the kind of service you deserve. VR Verified Reviewer Advisor / Consultant Used the software for: 6-12 months ### "It is a good quality LMS for corporate training." March 21, 2018 4.0 Pros This LMS is really useful if you are in the corporate learning management business. It categorizes your users using lots of filters. It could be integrated with ERP and CRM infrastructure which is super useful for corporations. But the best feature may be the analytics it could bring. And it is cloud-based! Cons Its UX is not so great, a bit confusing at some points. Management could be tricky. It only supports English language. Review Source GC Giovanna C. Education Manager Computer Software Used the software for: 6-12 months ### "Using Bridge to Scale Training to Customers" August 2, 2016 5.0 Pros We love the simplicity of the interface and the ease of use. Bridge is very intuitive. Cons Our use case of this platform is a little different from the way it was intended. We don't use it for corporate training, but rather to train our customers on the use of our software. Our customers are educators who need clock hours to advance in their career and document their PD. Bridge generates certificates, but they are not customizable. I wish Bridge would automatically generate certificates that that include the number of clock hours and a signature from the trainers. Review Source BL Ben L. Director or E-Learning Used the software for: ### "Bridge is taking the industry by storm!" May 4, 2016 5.0 My favorite part about Bridge is their customer service. Best customer service I have ever received with any software! Online chat support is top notch. They own every problem and solve most in a matter of minutes. Bridge has many great features. Pros- Customer Service is fantastic! It's easy to learn From an Admin perspective, it is simple and fast From the learner perspective, it is easy nice looking It works very well on mobile devices LMS for the future Constantly adding new features Authoring is very basic and easy to learn Cons- Authoring tool is very basic. Most authors use external tools, which is very common. But don't expect the authoring tool to have the same fuctionality as Captivate, Articulate, Lectora, etc... You can upload those courses very easily however. Review Source Response from Learning Technologies Group May 4, 2016 Thank you for your review of our product and services. CC Cristian C. Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Bridge by Instructure - Non-profit Sector Review" August 3, 2016 5.0 Fantastic from sales pitch, to sandbox, contract process, training, customer support and implementation. Pros Intuitive UI, simplicity for authoring courses and enrolling users, relevant student reporting, great training and customer support. Cons CSV based group user management - would prefer to have this built in to the web site itself rather than having to do so via CSV import Review Source Response from Learning Technologies Group August 3, 2016 We appreciate your trust, and we¿ll do our best to continue to give you the kind of service you deserve. MJ Missy J. Sr. Employee Development Specialist Medical Practice Used the software for: Less than 6 months ### "Review of demo" December 1, 2016 4.0 At this point I have only demo'd the product, but the Bridge system seems very easy to navigate and work in. Pros Simple and easy to maneuver through. I feel end users would be able to learn the system very easily. Cons Bridge is new and there is some functionality not there yet. I think this functionality would be developed in the future, I just don't know what their time frames are like. Review Source DP David P. Vice President Computer Software Used the software for: 6-12 months ### "Bridge is more than a Bridge!" May 9, 2016 4.5 Pros The software is easy to use and very intuitive. It bridge's a gap for employees to help them become smarter, better informed and more productive. Cons They are so much better than just a year ago. new features and updates are being updated all the time. They are headed in the right direction and seem to read our minds on what is needed next. Review Source KU Karan U. Used the software for: ### "A good LMS tool" February 1, 2017 5.0 it is a decent lms tool which provides some good features. It has a great and easy to use interface. Very user friendly but it lacks in features department. Need to increase functionality. Review Source Response from Learning Technologies Group February 1, 2017 Thank you Karan for your review and feedback. Please let your CSM knows about those features that will be nice to have your opinion is important for us. Talk to a Capterra advisor for free and get results within 15 minutes.