# Page 3 | Mews Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Mews the right Hospitality Property Management solution for you? Explore 59 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145487/Mews-Commander/reviews --- Mews 4.6 (59) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 6th, 2026 # Page 3 - Reviews of Mews ## Showing most helpful reviews Showing 51-59 of 59 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GG Georg G. Manager Hospitality Used the software for: Less than 6 months ### "You love innovation? Choose Mews." July 12, 2016 5.0 I was looking for a new PMS and reviewed over 100 cloud based PMS. Finally I choose Mews because it has a highly innovative approach and fit's modern needs. We are using Mews in five properties and went live within just a few weeks. In our case, Mews is connected to a channel manager and we are also using the Mews Merchant (payment gateway for credit card transactions). Pros Beautiful booking engine Payment gateway Cloud based Innovative approach Well designed Automated emails Self check-in Great for hotels and hostels (like us) Cons Not a lot, probably some "growing pains" from time to time Review Source CV Christopher V. Online Manager Hospitality Used the software for: Less than 6 months ### "Easy platform to navigate" February 16, 2018 4.0 PMS, CRM, and full online integration online distribution Pros Easy platform to navigate, and doing the set up was fast and great support provided. Pricewise, Mews offer a good deal and deliver a full online integrated platform that meet our needs. Cons Some of the default settings needs to be possible to alter for the user so it can be more customized. You should be able to bring in your own credit card agreement instead of being forced to adopt the merchant agreement Mews is offering. Review Source GN Gregory N. Sales Manager Used the software for: ### "A HOSTEL PMS Dream!" June 5, 2016 5.0 After researching for over a year I finally stumbled across Mews which was exactly what we needed for our hostel chain in Amsterdam. The addition of it being cloud based made the decision all the more easier. We saved on all the unnecessary costs for hardware and servers and was able to go live almost overnight. The software is easy to use and the training to the team was very straightforward. Its changed the way we use software in our hostel and the way we look at things, which is why we picked Mews. The housekeeping application of real time clean rooms is my personal favourite as its not only made our checkin faster but our customers happy! I highly recommend Mews for anyone looking for a cloud based PMS for a hostel. Review Source nB nina B. hostel manager Used the software for: Less than 6 months ### "Awesome" June 1, 2018 5.0 Pros Great implementation from Sean, really dedicated to getting you up and running! Helps have a more automated system and very easy to use. Cons Some of the Mews University modules are repeated which seems like a waste of time, would be good to choose to not give staff modules which are not relevant to them. Perfect for hotels, could do with a little customisation for hostels. Review Source AR Andrea R. managind director Hospitality Used the software for: Less than 6 months ### "Worst ever service support" March 4, 2021 3.0 Pros interface easy of use and integration with other applications Cons support is not up te level market place offering products as integration with bugs Review Source WD Wiebe D. Directeur Used the software for: Less than 6 months ### "A complete new idea of a PMS" July 6, 2018 5.0 Pros User-friendly, Made for the users! slick design And the possibilities online, like Stripe payments, online Check-in and the booking engine. Cons Relatively new, with quite some fine-tuning to do. But these updates happen weekly, where the wish list is a very nice feature. Review Source LS Luca S. GM Used the software for: ### "Great PMS!" June 3, 2016 5.0 I am using Mews PMS from February 2014 and I am really satisfied. I appreciate mainly the flexibility of the system and the customer care of the company. I really like to check rates and availability, insert the reservation into the system directly from my mobile phone when I am not in the office. My staff at the front desk has more time to take care about our Guests because Mews, integrated with our channel manager insert the reservations into the system itself and the same Guests has the possibility to update his profile and speed up the check in at his arrival. For me, is a Great PMS Review Source VB Vicky B. Sales Executive Used the software for: ### "Customer experience through technological advance!!!!" June 1, 2016 4.0 Pros: 1)Save money using online tools (online check -in/out, online payments etc 2)sell more using integrations with channel managers and revenue managers 3)Guest satisfaction with Navigator application as a mobile concierge 4)Great support 24/7 Cons: The only thing i can say is that a cloud web based system is a new world in which we have to adjust. Review Source SS Steinar S. GM Used the software for: ### "Absolutely brilliant" June 7, 2016 5.0 We are a 46 bed hostel in Iceland and we have been searching for the perfect PMS for years! Finding the right one has been tricky and we are so pleased with the choice we made! Mews has everything that we wanted and the service is great! It took us only few days to ditch the old system and implement MEWS. I highly recommend MEWS! Review Source Talk to a Capterra advisor for free and get results within 15 minutes.