# Page 9 | OneCause Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is OneCause the right Fundraising solution for you? Explore 379 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145329/Fundraising-Software/reviews --- OneCause 4.7 (379) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of OneCause ## Showing most helpful reviews Showing 201-225 of 379 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AT Alexis T. Senior Director Non-Profit Organization Management Used the software for: 2+ years ### "OneCause is key to our event giving" April 19, 2021 5.0 Overall, the customer service team and designated rep are very responsive and helpful. Pros Love having an event manager and key rep to get us set-up prior to our event. The platform is pretty easy to use and is generally intuitive. Cons When integrating the ticket function into our event and using OneCause as a registration platform in addition to a silent auction/donate feature, payments for auction items automatically synced with outstanding tickets/tables that were entered as pledges. Review Source Response from OneCause (formerly BidPal) April 23, 2021 Our Event Managers are game changers! So glad you got to utilize this tool to help you raise more, Alexis! AB Addline B. Director of Marketing and Fundraising Sports Used the software for: I used a free trial ### "Easy and efficient" June 17, 2021 4.0 OneCause has talked the word work out of the process. Pros I enjoy the ease of the process of using one cause. It takes all of the hours of my work and puts it all in one place. Does most of the work for me. Cons Initially, I was skeptical because I was not tech savvy and talking to support erased those fears. . Review Source Response from OneCause (formerly BidPal) October 7, 2021 We are grateful you were able to utilize our support to better your event! Thank you for the helpful feedback, Addline. EK Erica K. Foundation Assistant Hospital & Health Care Used the software for: 2+ years ### "St. Clair Health Foundation" September 20, 2022 4.0 Pros The thing I like most about this software is how easy it is to navigate and use. It was perfect for our annual fundraising event. Cons There isn't anything specific that I can think of that I didn't like. Review Source Response from OneCause (formerly BidPal) December 6, 2022 Thank you so much for the review. We are glad to hear how easy to use our software was for your team. Grateful we get to partner with your cause! AJ Amanda J. Development Officers Health, Wellness and Fitness Used the software for: 2+ years ### "OneCause - a great solution" October 21, 2020 5.0 Pros OneCause is an easy software to use for events and P2P giving. Their customer service is amazing and extremely helpful. When you offer suggestions, they actually listen and try to implement! Having used competitor products, I would hands down pick OneCause over any of those. Cons There isn't anything I really least like about it. Review Source Response from OneCause (formerly BidPal) November 16, 2020 Amanda, We love being able to support your P2P fundraising and appreciate the helpful input from our users so we can continue to provide the best possible solutions. Thank you for your note, #FearlessFundraiser! SS Susan S. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "User Friendly for NPO and Donors" December 12, 2022 5.0 The more we use it, the better it gets. Pros The analytics are great. The number and types of reports is incredible. Cons Ability to upload more photos per item without having to use URLs, the option to keep an auction item open when bidding activity is high, ability to select supporters to import instead of the current process. Review Source Response from OneCause (formerly BidPal) January 25, 2023 Thank you so much for your review, Susan. We love hearing how useful our analytics were for your fundraising. So glad to partner with your cause! EG Emily G. Event Planner Events Services Used the software for: 2+ years ### "Great Customer Service" December 15, 2020 5.0 Great! I know my clients pay more for this service than other similar services, but I think it's the best customer service. Pros Easy to use & pull tons of reports with useful data. Customer service is very, very helpful & easily accessible. Easy for guests to purchase through the site & track all info. Cons Some features that could be improved which I've shared with the team. Some reports could be streamlined & have options to "un-select" certain info so you don't have such massive reports with lots of unnecessary inof. Switched from [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) Customer service Review Source Response from OneCause (formerly BidPal) December 21, 2020 We love hearing about our excellent customer service, Emily :) Thanks for taking the time to give this helpful feedback - we look forward to you seeing our enhancements coming in 2021! RW Rebecca W. Business Manager Non-Profit Organization Management Used the software for: 2+ years ### "Doubled our auction revenue and saved us hundreds of hours (and throusands of dollars) in manpower" September 10, 2018 5.0 This has been a GAME CHANGER for our charity. We went from labor intensive registration, to pen-snatching melt downs during auction, to no less than 40 hours of payment reconciliation post event to a beautiful, easy, online platform that brought us efficiency of time and money. Worth the investment. Pros It's hard to pick a MOST...but I'm going to go with the efficiencies gained on entire event process (planning, execution, payment) and ease of use (complete training and support every step of the way). Cons I wish we could route money to two separate accounts within the same event - general and gaming. Review Source ES Erin S. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "We love OneCause" March 18, 2021 5.0 Pros Choosing OneCause for our mobile bidding and ticketing platform was one of the best decisions we've ever made. Running our events and auctions became easier than ever and we saw revenue increase. The platform is so easy to use and customer service is great. Cons We are excited to utilize their virtual event platform and perhaps try their peer-to-peer fundraising model in the future. Reason for choosing OneCause The ROI for OneCause, the ease of use and the customer service. Review Source Response from OneCause (formerly BidPal) April 11, 2021 Best decision ever! We're thankful for your partnership, Erin. Fundraise on! MF Molly F. Director of Development Used the software for: Less than 6 months ### "My organization had a great experience with the One Cause software. We look forward to continuing!" May 15, 2018 5.0 Pros My organization signed on with One Cause just 2 months before our annual auction. One Cause did did everything necessary to help us prepare and keep us on target for planning our event and it was so successful! The software is very organized and helps track your project timeline and progress. Our event attendees loved bidding with One Cause on their mobile devices. Plus, moving to an online bidding platform made our check out process run much more smoothly and quickly - which everyone is a fan of! On top of all of this, their customer support is outstanding. They are incredibly patient and always happy to help. I never felt like my call was an inconvenience, no matter what time I called. Our organization has nothing but positive reviews for One Cause's product and services. Cons There is a lot of good information on the site to sift through, but sometimes without some guidance from support it can be a bit difficult to track down exactly what you're looking for. Review Source DB Dale B. Development Director Fund-Raising Used the software for: 2+ years ### "OneCause Review 3/26" March 24, 2026 4.0 Overall, we have enjoyed a good relationship with OneCause. Customer service has been very good most of the time. Pros We're able to customize our web pages and insert our own graphics. Reporting is pretty good which allows for deep analysis. Cons We were never able to improve the process to sell tickets with assigned seats for our 8th grade musical. Review Source TS Tara S. Site Manager Non-Profit Organization Management Used the software for: 2+ years ### "Wonderful support" October 20, 2022 4.0 Customer support is superb. Pros Love the generated reports. Support amazing, as well. Cons The learning curve was steep and took time. User interface not super friendly. Review Source Response from OneCause (formerly BidPal) December 6, 2022 Thank you so much for the review, Tara. We love hearing hour useful our reporting can be for your organization. So glad we get to partner with your cause. JC Jennifer C. Library Foundation Director Libraries Used the software for: 2+ years ### "A must for Event/Auction management" November 28, 2022 4.0 Very pleasurable. Hope the updated platform is even better for mobile use! Pros It's nice having an auction site without ads. Cons Slightly clunky on the integration to Raiser's Edge but not on the fault of One Cause. Review Source Response from OneCause (formerly BidPal) December 6, 2022 We are so glad that you had a great fundraising experience with our software, Jennifer. Thank you so much for taking the time to provide us this feedback! SD Shawna D. Director of Development Non-Profit Organization Management Used the software for: 1-2 years ### "Great Product for Silent Auctions!" October 27, 2020 4.0 Great! Easy to work with and fast responses on tech support Pros Easy to set up and provides a great user (attendee) experience for auctions! Cons We need the capacity for larger photos and in program photo storage Alternatives considered [Compass 360](https://www.capterra.com/p/130177/Compass-360/)[ClickBid](https://www.capterra.com/p/144446/ClickBid/) Reason for choosing OneCause Better customer experience and UI Review Source Response from OneCause (formerly BidPal) November 16, 2020 Shawna, We bet you'll love our recent upgrades to photos and we appreciate your input as we continue to improve our products! Thankful we can help you support your mission. GH Ginger H. Marketing Specialist Non-Profit Organization Management Used the software for: 6-12 months ### "OnceCause saves reporting time" February 22, 2021 5.0 Overall, we like it and will use it for all our events this year, including our Wine Pull that we are planning as a live event. Since so many of our supporters already used the software this past year & reported that it was user friendly, using it again for them should be a breeze. You just can't beat the reporting. Pros We loved the reporting functionality. We first used OneCause for our virtual Wine Pull and silent auction last year. The executive director had been looking for a software that would track all the different types of sales, i.e. condo raffle tickets, auction items, event tickets, wine pull sales, 50/50 raffle, etc., and this system does all of that and saves TONS of staff time. The information was very easy to download, edit, and easily uploaded into our donor management system as well. Cons The event registration is very involved. Certain things should autopopulate once they are hooked up for one event, such as the merchant account information, EIN, etc. I think the flow of how an event is set up prior to being made public could be made less time consuming. Review Source Response from OneCause (formerly BidPal) April 11, 2021 Glad we can help support your online and in-person fundraising, Ginger! We look forward to our continued partnership with you! TL Tom L. IT and Communications Director Education Management Used the software for: 2+ years ### "OneCause Changed Our Development Strategy" May 22, 2021 5.0 Our experience has been completely positive. OneCause is an invaluable partner in our development program, and their support is incredible. Pros OneCause brought out development program into the digital age. It helps us make use of record-keeping tools, payment processing tools, and promotional tools that we didn't have before. Cons OneCause is a great suite of tools that could benefit from stronger integration between the platforms. Alternatives considered [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Reason for choosing OneCause We researched the platforms and determined that OneCause offered the best value for our budgeted funds. Review Source Response from OneCause (formerly BidPal) October 7, 2021 We're thrilled you had such a great experience with our product! Thank you so much for your valuable feedback, Tom. SB Stephanie B. Development Assistant Non-Profit Organization Management Used the software for: 2+ years ### "Events Made Easy" November 7, 2019 5.0 Pros We have used this software for the past 2 years for our major fundraising gala and couldn't be happier. Prior to coming to OneCause we used another competitor and it was a nightmare. Ended up costing us thousands of dollars in error. Thankful OneCause is easy to use! Cons There is nothing that I like the least about this software. Review Source Response from OneCause (formerly BidPal) November 8, 2019 Stephanie, Thank you so much for taking the time to review us! We value our relationship with the #FearlessFundraisers at YWCA and look forward to many more years of partnership with you. SW Spring W. Founder/president Non-Profit Organization Management Used the software for: Less than 6 months ### "Feedback " November 21, 2022 3.0 For the cost, there should be an option for in person communication. The training videos are outdated. Considering the amount of time that the sales person spent with us, we expected the help team to do the same. Pros Can be used by multiple teammatesTexting capabilitiesSilent auction functionality Cons Not easy to explain with the team. Very time consuming. For the cost, it should also include all donations, not just silent auction. Other platforms include it all for less money. Reason for choosing OneCause The salesperson did a nice job explaining how the platform would meet our needs Review Source Response from OneCause (formerly BidPal) December 6, 2022 Thank you so much for taking the time to provide us with this thoughtful feedback, Spring. It is through reviews like this that we can continue to make enhancements to our product offerings. HS Heather S. Senior Consultant Non-Profit Organization Management Used the software for: 2+ years ### "One Cause has great features but the interface needs work" November 26, 2019 4.0 We liked the platform but thought it was priced higher than it's competitors and we're not sure why. Pros I liked that you can run lots of reports and track a lot of information using this software. It was easy to upload pics and make changes to the data. Cons I liked the ease of use but found that there was a lot of information on the main screen that made it feel overwhelming. Reason for choosing OneCause My client had been using them for a few years and really wanted to keep using them for ease of mind. Review Source AD Andrea D. Director of Development Operations Non-Profit Organization Management Used the software for: 1-2 years ### "Lighthouse Review" December 15, 2020 4.0 Pros I love the silent auction feature and how easy bidding is. I also love the live appeal donation ease. I enjoy that you can do custom pages, although it would be nice to be able to have them clickable as a redirect to other sites. Cons I think the scoreboard looks very outdated, the site itself logs me out every time I refresh the page, there were a lot of glitches this year when putting silent auction items in, and the event website itself could look more modern. Review Source Response from OneCause (formerly BidPal) December 21, 2020 Thank you, Andrea, for your time in submitting this helpful review. We think you'll love seeing our enhancements coming in 2021 that will help you streamline and refresh your event event more! Lilly C. Development Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Wonderful product" April 28, 2022 5.0 Pros Easy to use for both admins and donors; excellent customer service; on-site event consultant add-on worth the money Cons Could use a specific report for credit card reconciliations and easier mechanisms for adding photos Review Source Response from OneCause (formerly BidPal) May 5, 2022 We are so happy to hear how user-friendly our software was able to be for your organization and donors, Lilly. Thank you so much for this thoughtful feedback. JS Jamie S. Senior Director of Special Events Non-Profit Organization Management Used the software for: 2+ years ### "OneCause does it all!" July 15, 2021 5.0 OneCause has been great for all our auctions these past few years. We have raised more money through this pandemic than we ever thought thanks to this software. Pros Love that OneCause continues to evolve as the event industry changes. Cons As of now I think it's great and am always happy when new things are added. Review Source Response from OneCause (formerly BidPal) October 7, 2021 We love hearing how our software helps organizations succeed during challenging times. Thank you so much for the input. Keep on Fundraising! AN Alex N. Event Specialist Non-Profit Organization Management Used the software for: 1-2 years ### "very helpful" December 19, 2022 5.0 Pros Text messaging system helps enage attendees prior to the event Cons no mass delete button for the duplicates added accidentally Review Source Response from OneCause (formerly BidPal) January 25, 2023 Thank you so much for the review. We are glad to hear that our text messaging functionality helped improve your attendee engagement. Grateful to be partnered with your cause. JB John B. Director of Development Education Management Used the software for: 2+ years ### "We love OneCause" October 22, 2020 5.0 Pros OneCause's event software is very user friendly, adaptable, and highly functional for our needs. We also deeply appreciate how responsive they are on the customer service side of things. Cons Nothing comes to mind - we are very happy with our OneCause products and experience. Review Source Response from OneCause (formerly BidPal) November 16, 2020 John, Thank you for your note! We're glad you're happy with our products, and we continue to improve to support missions like yours for years to come. Fundraise on! KW Katie W. Office manager Non-Profit Organization Management Used the software for: 6-12 months ### "Events with Ease!" September 4, 2018 5.0 Pros I loved how easy it was to learn the software, and knowing that I could chat with the support team at any time with specific questions! They always helped identify the best practices, and or event was an overwhelming success, due in a large part to the organization, support, and fussy experience via Onecause! Cons That you could not drag and drop tables to reorder. Review Source TC Tavia C. Executive Director Environmental Services Used the software for: 6-12 months ### "Superb Software" November 17, 2020 5.0 Absolutely wonderful! We are looking forward to using it for our next event. Pros Full functionality! Everything we needed to host a creative and virtual fundraising event was included. Customer support was superb, and we even hired a Virtual Event Manager who was REMARKABLE. She helped make our event a huge success! The online auction capabilities were seamless and easy to use! Cons Would like to be able to post more photos of auction items. Switched from [Greater Giving](https://www.capterra.com/p/127257/Event-Software/) They did not offer as many features. Review Source Response from OneCause (formerly BidPal) December 21, 2020 We're thankful we could help support your mission in 2020, Tavia! Looking forward to a continued partnership in 2021! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.