# Page 8 | OneCause Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is OneCause the right Fundraising solution for you? Explore 379 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145329/Fundraising-Software/reviews --- OneCause 4.7 (379) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of OneCause ## Showing most helpful reviews Showing 176-200 of 379 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JT Jodie T. Director of Development Non-Profit Organization Management Used the software for: 2+ years ### "OneCause for NOnprofits" December 22, 2020 4.0 We use for DIY and in-person events. The benefits of having a consultant on site for large dinner events allows staff and volunteers to focus on event details and consultants to provide support with the backend functions. Pros The mobile features of for special events is easy to implement and you can create attractive event webpages rather quickly. It's a great value for the tools and has made bidding on auction items and offering sponsorship packages online very effective. Cons Occasionally we have challenges when adding events - customer service is ok - have had to call back to get confirmation on new events. Review Source Response from OneCause (formerly BidPal) April 11, 2021 We're thankful we can help support your online DIY and in-person events, Jodie! Fundraise on! JG Jenna G. Dir of Alumni & Special Events Higher Education Used the software for: 1-2 years ### "IC Catholic Prep-One Cause " November 28, 2022 4.0 Great- anytime I have an issue, every customer service person has been more than helpful. Pros I can easily navigate through different areas in One Cause Cons The reports are hard to find exactly what I need. Reason for choosing OneCause I was not part of that conversation Review Source Response from OneCause (formerly BidPal) December 6, 2022 Thank you so much for taking the time to provide us with this feedback, Jenna. We are glad to hear that our software was easy for you to navigate. Grateful we get to partner with your organization. BT Becky T. Marketing & Volunteer Coordinator Fund-Raising Used the software for: 2+ years ### "Great tool" February 21, 2021 4.0 This was a game changer for our annual auction. Huge time saver at the event for payment and great engagement tool for our donors at the event. Pros I use the mobile bidding software and I like that it has just about everything we need to run a gala/auction online and the ease of use for our attendees is fantastic. Cons I wish it had a bit more ability to use like a donor database, and that it integrated communication with people better along with tracking expenses for the event so we can better see a total. I also wish it was a bit back-end user friendly - some of the image hosting and editability is not easy to use. Review Source Response from OneCause (formerly BidPal) April 11, 2021 Glad we can help support your online fundraising with a great user experience for your attendees, Becky! Thank you! JB Joe B. President Non-Profit Organization Management Used the software for: Less than 6 months ### "Virtual Event Platform has kinks" February 14, 2021 3.0 The pandemic has caused issues for fund raising. That is why we turned to the virtual platform to solve this dilemma. The support staff has been wonderful and easy to work with almost any time day or night. Pros The best feature of this software is the appearance. The event page is very pleasant to look at and has everything in one place. There are also many ways for people to donate and provide money to the organization. Cons The live auction item is awful. It is not intuitive and easy to use. We lost a significant amount of money during this portion of this event because people were frustrated and intimidated by the way this portion of the program is set up. In addition to the poorly designed process for bidding, the bids did not show up on the show screen for others to see. Uploading a CSV file is also difficult. If it isn't just perfect, the program won't accept it and there is no way to know that the upload isn't correct until it is done. It took 10 tries to upload a single CSV file. Review Source Response from OneCause (formerly BidPal) February 25, 2021 Joe - thank you for this helpful feedback. We appreciate your time and thoughtfulness, and we look to reviews like yours to help us continue to improve our software with our users in mind. We're thankful that we could work through this one-time technical glitch together, and we're so glad to hear you enjoy our team and could utilize them before, during, and after your event. We look forward to our continued partnership to support your cause in the future. Fundraise on! CZ Courtney Z. Used the software for: ### "Paws & Claws Gala Review" February 16, 2017 5.0 We've used BidPal for several years to maximize our fundraising dollars at our annual Paws & Claws Gala to benefit the Humane Society of the Treasure Coast. BidPal is a great tool! Every year, we see an increase in donations, as well as improvements in the technology. This year, we had bidders from out of state that haven't ever even stepped foot in our organization support us, thanks to BidPal's ability to reach donors far and wide at the touch of a finger. Plus, on site support is an asset. They helped us work the room, assist bidders, answer questions, create Calls to Action, and so much more! Although there is a learning curve for new users, there's no tool on the market that can compare. And it sure bits the old days with paper bidding sheets! Plus the diversity in reports you can run, from attendees, to managing seating/ tables, to tracking popular packages, generous donors, unsold items, etc. is super helpful when identifying what works and what doesn't year after year. The software is a bit expensive, but is worth every penny when trying to maximize your fundraising dollars for the organization you love. Quick tip though - make sure your venue has a strong WiFi signal. Obviously venues that are more unique create more excitement, but it's essential that the venue you choose has a strong signal or the ability to create a secure network. BidPal techs can work through the kinks, but selecting a suitable venue will make your job a lot easier in the long run. Also, be up front with your account executives on what you need and what you expect. They only know as much as you're willing to share, so take ownership of your event and allow them to assist you. Don't expect them to run the show. Review Source DR Donna R. Development Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "OneCause for your non-profit event" November 28, 2022 5.0 I think it's a good program. I like that it's user friendly for our volunteers. Having staff at our events is awesome. They are fantastic at troubleshooting, if needed. Pros Easy to set up tables for gala guests and very user friendly for volunteers at event. Cons Can't think of anything. Software is pretty thorough and met our needs. Review Source Response from OneCause (formerly BidPal) December 6, 2022 Thank you so much for taking the time to write this review, Donna. We love to hear that our software provided a user-friendly experience for your volunteers and guests. Glad to be partnered with your cause! SK Susan K. Director, College Events Higher Education Used the software for: 1-2 years ### "Review of One Cause" September 2, 2022 4.0 Staff is helpful and knowledgeable. The product meets all of our current needs for events. We will be expanding use in the coming year. Pros Software is easy to use for our end-users. It is easy to set up and offers the ability to download lists (auction, invite, etc.) in a compatible format. Tracking and reporting is excellent. Cons It would be great to be able to add additional pictures for the auction items without the need to set up a separate website. It would also be nice to have more choices in customizing the look of the giving center. Review Source Response from OneCause (formerly BidPal) December 5, 2022 Thank you so much for the review, Susan. We appreciate hearing how easy to use our software was for your attendees. Grateful to partner with your cause. JZ Jeannine Z. Signature events director Individual & Family Services Used the software for: 2+ years ### "My review " March 17, 2022 4.0 \[SENSITIVE CONTENT\] is an incredible asset Pros User friendly over all for set up and donor experience Doesn’t have all the bells and whistles we wish it did Cons Wish it was truly integrated in REI- we still have to manually add all donor info and donations Review Source Response from OneCause (formerly BidPal) March 25, 2022 Thank you so much for taking the time and providing this thoughtful feedback, Jeannine. It is from reviews like yours that we can continuously enhance our product offerings. We are grateful that our solution was able to provide a user-friendly setup and donor experience! pK peggy K. Office Manager Events Services Used the software for: 2+ years ### "Review of May 6 event" June 21, 2022 5.0 It has simplified our Registration process. Everyone is used to online bidding on the auction now from their phones. We had a very good silent auction result this year. Tracking is so much easier now. Pros Software is very user friendly. Reports are thorough. Cons This might be better for our tech person to answer. Review Source Response from OneCause (formerly BidPal) June 29, 2022 Thank you for the review, Peggy. We are glad to see that our software provided a user friendly experience for your cause. Grateful to partner with your organization. AT Angela T. Executive Director Nanotechnology Used the software for: 1-2 years ### "Feedback" September 3, 2020 5.0 Overall, great product! Contacting our supporters with text messaging is amazing and setting up multiple fundraisers has been fantastic. It's easy to use once we understand it. Pros Fundraising features, text feature is amazing and exports Cons Customer support the day of event was difficult to get in touch with which caused much anxiety. Would be helpful if one person was connect with us the evening of and we had direct phone number. Reason for choosing OneCause ease and price Review Source Angie B. Accounts Receivable/Payable and Operations Manager Consumer Goods Used the software for: 6-12 months ### "Great for auctions! " October 23, 2018 5.0 Pros We are using this for our auction this year and so far so good. We found it to be very user friendly. Cons At times it was clunky and users had a hard time getting logged in. Review Source RJ Rachael J. Event Fundraising Manager Philanthropy Used the software for: Less than 6 months ### "Organized Chaos managed" September 8, 2023 4.0 Having a dedicated person for your account is the most valuable asset. This is a non-negotiable. Pam is the best. Pros Working with is such an asset. Planning events and fundraising there are a lot of moving parts, things that need to be tracked and audits to run. This puts everything in one place. Cons I would love more descriptions to the reports. Reason for choosing OneCause Pam - functionality - revenue and donor management Review Source TH Terry H. Club Manager Sports Used the software for: 6-12 months ### "Woodstock Ski Runners" April 29, 2022 5.0 Previously we had several folks manage and organize our annual event and auction, it was a tremendous amount of work and folks would really stress out through the process and the leading up to the event. Using the software allowed me to basically streamline everything and have control of the event literally from my fingertips. Once you become facile with the software, it is super easy to manage an event/auction. Pros We purchased the software to assist with the running of our annual winter celebration fundraiser. The product is a great way to organize any event, purchase tickets, send messages, highlight auction items in a virtual envornment. Cons I can't say there was something I liked least. Provided you are not intimidated taking on learning how to use the software, there are so many videos and customer support is to timely and helpful with questions, it is just a really useful piece of software. Review Source Response from OneCause (formerly BidPal) May 4, 2022 We are so happy to hear how our software was able to streamline your event, Terry! Thank you so much for taking the time and providing us with thoughtful feedback. So glad to be partnered with your cause! TN Tyler N. Special Events & Communications Manager Used the software for: 2+ years ### "OneCause makes check-in, check-out, and all onsite logistics run smoothly, and their team is great!" July 31, 2018 5.0 Pros My agency used to handle our auctions for our large events (800-1000 people) on paper and it was a nightmare. has streamlined the process, with the added bonus of having check-in looped into the software. We love having the option of texting our attendees at our events. The OneCause team is amazing. From the pre-event consultants to the onsite techs, we have only had wonderful experiences. They are always available, respond extremely quickly to questions, and are a joy to work with. Cons We wish that there was the capability to add guests' plus ones into the system without adding "Guest Of..." as a separate entry for each plus one. Having to type this in, open the profile, and change the information at check-in adds a little bit of time and can create a line of people waiting to check in. Review Source AP Alina P. Executive Assistant Hospital & Health Care Used the software for: 1-2 years ### "This is my review" September 6, 2022 5.0 We needed more people at our event to assist with the bidding. Otherwise the agents there were very helpful. Pros It was very easy to use and customer support is some of the best I have ever encountered. Cons We need to implement an easier program that allows us to separate out the Fair Market Value for payment. Many of our donors like to pay the FMV separately with a credit card and the taxable amount through their foundations. It is a bit of a hassle to go in and create new packages, we should be able to pay for the FMV by itself. Review Source Response from OneCause (formerly BidPal) December 6, 2022 Thank you so much for taking the time to write this review, Alina. We are so happy to hear that our customer support was so helpful in your experience. Glad to be partnered with your cause. DB Deborah B. Development Director Non-Profit Organization Management Used the software for: 2+ years ### "One Cause has simplified our fundraising efforts..." November 10, 2020 4.0 Very positive experience with One Cause and we are pleased with its performance Pros Simplicity of use and customer service was a huge sale for us Cons Additional cost for extra platforms- wish it was one fee for all services Alternatives considered [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) Reason for choosing OneCause The customer service and account manager helped us make our decision. Sales was not pushy. Review Source Response from OneCause (formerly BidPal) November 16, 2020 Deborah, Thanks for the feedback! We love hearing our platform is easy to use and we're grateful you're a part of our group of #FearlessFundraisers! AD Allyson D. Volunteer Used the software for: 1-2 years ### "We had a great experience with this software this year for our event." October 3, 2017 5.0 It was easy to find our clients and it allowed us to set up our silent auction and receive bids through it weeks before the event, not just day of. It also allowed us to be able to have people who could not physically attend the event still bid and win items in our silent auction. Pros The availability to use it on the go and make quick changes if needed; the fact that the updated registration check in software was super easy to use and easy to make changes in if needed; the fact that we were able to set up the fundraising page quickly and that it was very clean and presentable; the fact that customer service was easy to get in touch with and would answer any questions that we had and help us pinpoint any issues as needed. Cons If you weren't aware of the way that items would roll over to packaging that you would have to do double work in that area (example: inputting item information so that it would roll into the packaging without having to reword descriptions, etc). Review Source DG Dara G. Development Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Couldn't be happier with the product if I tried" December 22, 2020 5.0 Your customer service is outstanding. Every time I ask a question I get a response immediately. That has been more than helpful when all of this technology is new and a bit scary to use. Pros I think your product is set up in a rather intuitive manner. I had someone else use it for another event we were involved in and they were able to utilize the software without any formal training. You all checked her work to see if it was set up correctly and it was. I love the ease of the mobile texting and the reports at the end. Cons At this point I would like to see a thermometer for fundraising versus the names that stay up until the next person donates. It is just ok piece. I would love to see the names on a continues scroll on the side of the thermometer. Reason for choosing OneCause Your package fit our needs and again it was intuitive to use. That is a lot to be said in this day and age when technology is the key to the future of fundraising. Review Source Response from OneCause (formerly BidPal) April 11, 2021 We're happy you're so happy, Dara. Thanks for fundraising with us! LG Lauren G. Director of Development Education Management Used the software for: Less than 6 months ### "First Time User" June 21, 2022 5.0 My overall experience was great!! Pros The software made the event much easier. We did not utilize all that offers but we will definitely take advantage of all the perks next time; we will sell our tickets, assign the tables, etc. for the next event. My favorite feature was the reports we were able to run after the event. Cons It was hard for me to create the "giving page" because I didn't have any training in that aspect so our IT person took that part over. Review Source Response from OneCause (formerly BidPal) June 29, 2022 We are so happy to hear about your positive experience with our product, Lauren. Love hearing how much easier your fundraising was with our solution. Thank you so much for the review. LD Lisa D. Development Director Non-Profit Organization Management Used the software for: 2+ years ### "Great For Our Event" March 23, 2021 5.0 Very positive results. Appreciated the reduced event cost this year. Loved the virtual help day-of. Pros We were able to integrate our silent auction, live auction, spirit pull and raffle ticket sales into one platform. It was great knowing that we could easily run all cc payments at the end of the event and quickly id any o/s issues. Cons I am new to this position and new to software. I did not find it to be very intuitive. Once I learned "which buttons to push" it was great. Getting there wasn't as easy as learning my new i-Phone:-) Review Source Response from OneCause (formerly BidPal) April 11, 2021 Love hearing you could utilize our virtual event services to help you raise more, Lisa! Fundraise on! DG Dev G. Assistant Director Non-Profit Organization Management Used the software for: 1-2 years ### "OneCause is great for nonprofit fundraising and virtual events. " June 29, 2023 5.0 Great customer support and technical assistance. Pros It's great because attendees can bid, buy raffle tickets, and donate on their own phones at the event, and virtual attendees can as well. Cons It's a bit pricey for a small nonprofit organization. Review Source SH Stacey H. AMS Administrator Utilities Used the software for: Less than 6 months ### "OneCause Test Drive" September 7, 2023 4.0 The overall event went well and exceeded last year's fundraising goals. With the cost of the software, their share of the funds raised, and the credit card fees, we ended up about where we were last year without an app. Pros was easy for end-users to bid and pay online. Cons Organizing the auction items with images was time consuming even with the import features. Review Source HW Heather W. Committee Member Education Management Used the software for: 6-12 months ### "Great Product & Outstanding Support" October 22, 2022 5.0 Exceptional. Everyone was so kind, responsive and helpful. Pros The support of this product was exceptional. The software was easy to learn and use. Cons The donor dashboards were not easy to use. It would be nice to have reports that are easy to filter to see exactly who gave/donated without looking up each donor individually. Review Source Response from OneCause (formerly BidPal) December 6, 2022 Thank you so much for the review, Heather. We love hearing how impactful our support team was to your experience. Grateful to partner with your cause. JS Jim S. Director of Alumni and Parent Engagement Education Management Used the software for: 2+ years ### "One of the Best Products Out There!" October 25, 2022 5.0 Our experience has been nothing but positive. Pros Ease of use and the ease of contacting support in any instances where we require help/assistance. Cons There are still multiple logins for the different products (i.e. - online auction/event, virtual events, etc.). However, I believe a new, more streamlined login/portal was just released (?). Review Source Response from OneCause (formerly BidPal) December 6, 2022 Thank you so much for the review. We appreciate hearing how easy to use our software is for your fundraising. Glad to be partnered with your cause! AS Amanda S. Special Events Manger Non-Profit Organization Management Used the software for: 2+ years ### "Wayside Waifs OneCause Review" January 26, 2023 5.0 Overall, a fantastic product with great customer service! Pros OnceCause is user friendly and easy to navigate! Cons I wish we could add more than one photo to our auction items. Reason for choosing OneCause Customer service and advanced technology. Review Source Response from OneCause (formerly BidPal) February 7, 2023 Thank you so much Amanda for writing this review. We greatly appreciate hearing how user-friendly and easy to use our software was for your organization. Grateful to be partnered with your cause! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.