# Page 7 | OneCause Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is OneCause the right Fundraising solution for you? Explore 379 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145329/Fundraising-Software/reviews --- OneCause 4.7 (379) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of OneCause ## Showing most helpful reviews Showing 151-175 of 379 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BW Bonnie W. Manager of Development Non-Profit Organization Management Used the software for: 2+ years ### "OneCause (formerly BidPal) is a phenomenal asset to anyone who puts on fundraising events." February 21, 2018 5.0 All the details of my event in one place, ease of creating reports, great organization of a silent auction, ability to assign (and change right up to the even time) bidder numbers, a nice-looking site to promote auction items ahead of time, support onsite at the event and after the event, and -- perhaps most important-- support whenever I needed it on the phone. Pros The customer support. They have a team that is nearly always immediately available, and can answer almost any question. If they can't they figure it out with you on the phone, or confer with others and call you right back. They are wonderful. Cons The complicated way that money is handled. It's not their fault, though. It is simploy complicated. I think they have a gret product. It is up to the user to be sure they fully understand what to do during and after an event -- and this is worth going over with support before the event. Review Source RG Romisha G. Development Operations Manager Fund-Raising Used the software for: 2+ years ### "Almost the best out there" October 20, 2022 5.0 I really like it, but with small improvements it would likely be one of the best out there. Pros I like the option to have consultations and staff on site. Love that it can do receipting and registrations. Love the mobile text reminders. Cons I would love a feature for email reminders. The reporting is probably the worst part. Some vital reports are missing and none of them are customizable. I could not find a report with all of the attendee information with seating and food (ticket) options. An easier way to seat guests would also be nice. Review Source Response from OneCause (formerly BidPal) December 6, 2022 Thank you so much for the thoughtful feedback, Romisha. We love hearing how our onsite staff enhanced your experience. Grateful for our partnership! TB Tammy B. Prizes & Marketing Coordinator Used the software for: ### "I've used it for 5 years now and appreciate the many facets of the software, esp. the reports." March 22, 2016 4.0 While I appreciate BidPal very much and see how it's benefited our organization through the years, I still think the cost is much too high considering the high cost of the add-ons. The auction listings are still far too limiting. I've submitted various ideas through the years, but none have been brought to fruition. There should be the ability to be able to modify the appearance of the font, so that certain words stand out to the bidder. Bold, underline, italics are basic things that should easily be able to be accommodated, not to mention color. When many events are held in the evening when cocktails are being served, the improvement of the fonts would help to alleviate many words in a description (that our PRIZE DONORS want to see) running together and not being fully comprehended. The second thing that needs some upgrading is the auction portal that the bidders see. While it is easy to add a banner and colors to spruce things up, it is too wordy and there are too many choices which can be confusing for first time bidders. I think that it inhibits pre-bidding for that reason and guests have to wait to get to the event to feel comfortable in being trained. The pros are equal in that the reporting capability and payment/supporters area is very helpful and well laid out. Of immense value! Review Source Response from OneCause (formerly BidPal) April 12, 2016 Tammy, we appreciate the feedback! BidPal is proud to offer several Mobile Bidding and Fundraising Software packages at varying price points to meet the budget of any nonprofit. Our Full Service Mobile Bidding pricing options are among the industry's lowest. Your additional feedback has been forwarded along to our development team who is always looking for ways to further enhance our product. We encourage you to continue sharing your thoughtful suggestions via our idea exchange at bidpal.com/share-an-idea/ Best, Joshua Meyer Marketing Director RR Roberta R. Events Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "OneCause First Time User" November 13, 2019 5.0 The post event reporting has allowed us to gather more relevant information at the touch of a button than ever before. Overall, the software was great but the sales person on the front end and the event manager the night of the event were rather useless. The online chat function makes up for them. I think its one of the best run "support" features I've ever had the pleasure using! Pros Ease of use was incredible on the back end. The time it saved me versus the last software we had was immeasurable. The reports that are available at the click of a button are in-depth and very easy to sort through. Cons We had some difficulty the night of the event because we had poor cellular signal in the space but as an attendee, the look is clean and the function is very straightforward. Reason for choosing OneCause Overall look and ease of use to the guest. Review Source Response from OneCause (formerly BidPal) November 15, 2019 Roberta, We're thrilled to hear we could save you time and energy on reporting and that our software and support helped you with a successful event! We'll pass your words on to our team. We're glad to have you as a member of our community of #FearlessFundraisers. Kellen IL Iris L. Program Director Non-Profit Organization Management Used the software for: 6-12 months ### "Easily adapted" November 21, 2022 5.0 We had a great experience with and would use it again Pros made our Silent Auction so much easier and increased the bidding activity of our guests. It was easy to connect to, bid on items and check out. Though it’s not specifically set up for a golf tournament event, we were able to use the functions with a few tweaks in a way that worked for us. Cons Some of the reports were not immediately intuitive to find or not quite the information I was wanting. Review Source Response from OneCause (formerly BidPal) December 6, 2022 Thank you so much for writing this review, Iris. We are happy to hear how easy it was for your team to fundraise. Grateful to partner with your organization. CF Courtney F. Director of Constituent Relations & Special Events Education Management Used the software for: 2+ years ### "Love OneCause" April 24, 2023 5.0 Great customer service! Always love the reps sent to work our Gala, they are great! Pros I primarily use it for fundraising events and it is very helpful and easy to use. Looking forward to the improvements they are rolling out soon! Cons I wish they would bring back the ability to split payments on a single transaction. I miss that! Reason for choosing OneCause We already had when I started at Tampa Catholic. Review Source TT Tracie T. Marketing Non-Profit Organization Management Used the software for: 1-2 years ### "Private School Fundraising" May 27, 2022 5.0 Customer service is amazing! Pros Consumer interface is extremely easy with great functionality Cons A little difficult to set up and customize Review Source Response from OneCause (formerly BidPal) May 31, 2022 Thank you so much for taking the time to provide us with this review, Tracie. We are so glad to hear how impactful our functionality was on your overall experience. So grateful to partner with your cause! MG MaryEllen G. Director of Special Events and Community Engagement Education Management Used the software for: Less than 6 months ### "Worth the purchase" October 6, 2022 4.0 Pros Customer service is key and I have been more than satisfied with the chat feature and the representatives I've spoken to. Ease of reporting is also a plus. Cons The color choices for customizing the event pages should offer the ability to change the secondary color. Only the option to change the primary color. I also wish there was an option of displaying the guest list to the public if necessary. Switched from [Greater Giving](https://www.capterra.com/p/127257/Event-Software/) Customer servie and ease of reporting. One Cause also offers many more ticketing features such as limiting the amount of tickets to be sold, etc. Review Source Response from OneCause (formerly BidPal) December 6, 2022 Thank you so much for the thoughtful feedback. We are so happy to hear that our customer service was impactful on your experience. So glad we get to partner with your cause! EK Eric K. Director of Public Relations Used the software for: 6-12 months ### "From Great to Awful" September 25, 2018 1.0 If you rely on Salesforce and you're expecting some type of seamless interaction between > 1st Payments > Salesforce. DON'T BUY, it ain't happening. If you don't use SF and have no type of CRM software, then I guess this would be OK. Pros Easy to use- despite a couple redundant set-ups, easy to set-up, good customer support. Overall I thought this was a great software and did everything we needed ... until they did a forced merchant migration. Cons Required to use their merchant: First American Payments (1st Pay) which does NOT provide ANY type of automated data import into Salesforce from . Ironically, their affiliated company (iATS) does. Prior to the forced migration, we used iATS - which was wonderful. All data automatically imported in Saleforce, we could track everything, even provide a check/balance report for QB etc... now... nothing but pain. I even tried manually feeding it but unable to identify who paid what. Review Source CC Cierra C. Development Coordinator Entertainment Used the software for: 6-12 months ### "Great for small-midsize orgs." November 28, 2022 5.0 Pros It is easy to provide receipts and and get in contact when closing out the auction Cons the emails that our donors receive can sometimes be confusing Review Source Response from OneCause (formerly BidPal) December 6, 2022 We are so glad that our software provided you with an easy fundraising experience, Cierra. Thank you so much for taking the time to provide us with this feedback. TM Tammie M. Lead Events Manager Individual & Family Services Used the software for: 2+ years ### "OneCause should be titled MultiCause" October 28, 2020 5.0 Pros This software is very adaptable! Allowing you to really customize the features to fit your specific events. You can literally create micro-sites to support your event efforts. Very easy for constituents to engage and enjoy. Cons You will need to be somewhat tech savvy to take advantage of the robust webpages that are available. Not having the opportunity to insert pictures and graphics without first saving them in Google then having to manipulate the fields is not the most convenient. Pretty when done, but I make most choices on ease of use and this could be better. Review Source Response from OneCause (formerly BidPal) November 16, 2020 Tammie, Thank you for the helpful feedback - we bet you'll love our recent update to photos and other improvements throughout. Happy we can help you support your mission in so many different ways! CE Chelsea E. Marketing and Events Specialist Non-Profit Organization Management Used the software for: 6-12 months ### "BAHS Review" October 20, 2022 5.0 We are a non-profit animal welfare organization and money is tight. This program helped with our in-person events we held this year. We also used the platform to promote our virtual after parties for virtual fixed raffle prizes. Pros We like that this platform is all encompassing when it comes to event execution. We also like the online and in-person functionality. I like that it will draw winners for fixes prizes. Cons I don't like that the swipers only work on older versions of iPad. Review Source Response from OneCause (formerly BidPal) December 6, 2022 Thank you so much for the thoughtful review, Chelsea. We are so happy to hear that it helped support your ongoing fundraising efforts. Glad we get to partner with your cause! MS Melanie S. Marketing Manager Non-Profit Organization Management Used the software for: 2+ years ### "Lots of Features" October 20, 2022 4.0 The assistance has been great. Overall, we're fairly happy with . It does what we want and with extensive training we can figure it out. Pros A lot of features and options. You can do almost anything you want with this software. Cons There's a lot to learn, so it's pretty difficult to figure it out. It's not intuitive. Also the reporting is lacking - we'd like to be able to export any report as an Excel and that's not currently possible. Review Source Response from OneCause (formerly BidPal) December 6, 2022 Thank you so much for the thoughtful review, Melanie. We appreciate how much your organization loves the optionality within our software. Thanks again! DD Derek D. Director of Operations Education Management Used the software for: 2+ years ### "St Paul Oktoberfest review" November 29, 2022 5.0 First time I used it. THe former user helped me a lot and so did Sara from OC and the support team. Pros Easy to use. Great support. I just started at my job here at the church and school and most of it was set up already, since we did a lot of the same things from the last auction, which made it easy to transition. Cons Too many moving parts and seems we have to enter info in several places, and too many steps on some tasks. Reason for choosing OneCause na Review Source Response from OneCause (formerly BidPal) December 5, 2022 Thank you so much for the review, Paul. We are so glad to hear how helpful our support team was to your experience. Glad to be partnered with your cause! KN Kari N. Vice President Museums and Institutions Used the software for: 2+ years ### "Great Job! " November 28, 2022 5.0 It's great. I think as long as the product continues to improve.. it's the best on the market Pros It's Simple, it doesn't scare people when I show them how to use it. Cons I wish it had more options with your bidding portal. Some functions are not easy. Reason for choosing OneCause simplicity Switched from [Auction Software](https://www.capterra.com/p/136964/Auction-Software/) Needed online bidding/ mobile platform Review Source Response from OneCause (formerly BidPal) December 6, 2022 We are so glad to hear that our simple interface is easy for your attendees to use. Thank you so much for taking the time to write us this review, Kari. Grateful to be partnered with your cause! MW Michelle W. Executive Director Hospital & Health Care Used the software for: 2+ years ### "Amazing Technical Support " December 22, 2020 5.0 The product creates an amazing experience for our donors at check-out. However, I would like the images of the silent auction items to be larger when viewing the items from your phone. Donors often complain that they cannot zoom-in on the item, so they don't know what they are purchasing, except for what is listed in the description. Pros OnceCause is incredibly user friendly, even for someone who doesn't use the software often. I am not a tech person, and so I am often calling customer support and asking for help. Their representatives are always able to solve the problem and deliver exactly what I need. I could not be more satisfied with their extraordinary customer service. Cons The price is higher than their competitors Review Source Response from OneCause (formerly BidPal) April 11, 2021 Thank you, Michelle! We're happy to be able to help you create an amazing customer experience for your fundraising! TB Tisha B. Forensic Interviewer Non-Profit Organization Management Used the software for: 1-2 years ### "Great program, truly helpful for what we use it for but could be cheaper for nonprofits" August 31, 2022 4.0 Great program and helpdesk. Makes our events go great with a lot less work then paper bid sheets and tracking everything down. There are certain things that I would like to be able to do that are not able to be done and some of the uploading seems to be harder then needed but overall it is a good software. Pros The ease of use. Love that it is user friendly and makes our events go by smoothly. Cons We are a non profit and spend a lot of money on the software. There needs to be a large discount for non profits like ours. We are spending a lot of money to get money. Review Source Response from OneCause (formerly BidPal) September 9, 2022 Thank you so much for the considerate feedback. It is through reviews like yours that we can continue to provide enhancements to our software. Glad we get to partner with your cause. NL Neil L. Operations Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "The platform took our annual fundraising event to the hybrid world." July 21, 2022 5.0 Our experience has been great. We also had an on-site representative the night of the event and she was amazing. She did a great job and helped to troubleshoot on the fly. Highly recommend including that option for in person events. Pros We like that it's simple and straight forward to enter event & item information for fundraisers. It also makes it very easy to search for a particular item or even search for a particular registered attendee. We also like that we can manage online and offline payments through the system; allowing us to also track the attendees that do not make their payment via the system. Cons We love that there is a very simple process to mass text message the attendees; however, it appears to be lacking a simple process to mass email everybody that has given us that information. We'd love to see this feature added. Review Source Response from OneCause (formerly BidPal) September 9, 2022 Thank you so much for writing this review, Neil. We appreciate hearing how straight forward and simple our software can be for your fundraising efforts. Glad to partner with your cause. VR Verified Reviewer Volunteer Used the software for: 2+ years ### "BidPal has taken our annual fundraiser to a new level." October 16, 2017 5.0 Pros BidPal is easy to use, intuitive and all encompassing. The new One software is easy to use and transitions smoothly from pre-event to event to post-event. Cons It would be nice to have a volunteer entry site so that donation collectors could enter them themselves without having access to the rest of the administrative site. Review Source CM Claudine M. Development Director Medical Practice Used the software for: Less than 6 months ### "OneCause for non-profits" May 27, 2022 4.0 So far my limited experience has been very positive. Pros I am new to HealthNet and thus . Thus far, learning the program(s) has proven to be very simple and the functionality of the program is great for our events. Cons I can't think of anything we didn't like but did have an issue with our silent auction bidding; however, I feel that was a WiFi issue, not a issue. Review Source Response from OneCause (formerly BidPal) May 31, 2022 Thank you so much for the review, Claudine. We try to keep our functionality easy to use in order to provide your organization with a positive experience. Thank you so much again for the review! JR Jessica R. CEO / Founder Non-Profit Organization Management Used the software for: 6-12 months ### "various support" February 22, 2021 4.0 Great! From the start of the sales person to diving in and creating our campaigns, was right there to answer our questions when they came up. Pros Great support in so many areas! From the many different options to fundraise online to the webinars to the personal support...it's always there for us when we have questions. Cons The a la cart. For the money, I would like to have all the options and not have to pay more for extras. Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) Reason for choosing OneCause Another trusted non-profit recommended it. Switched from [Flipcause](https://www.capterra.com/p/136488/Flipcause/) FlipCause was not able to make a key change within the fundraising product. Review Source Response from OneCause (formerly BidPal) April 11, 2021 So glad you're able to use all of our resources to support your fundraising, Jessica! We're thankful for your partnership. KD Kim D. Coordinator Education Management Used the software for: 2+ years ### "BPS Auction" May 15, 2024 5.0 Pros The ease of use and the ability to carry over and organize from one event to the next. Cons There are some features for address labels that would be helpful if tweaked. Review Source Response from OneCause (formerly BidPal) June 12, 2024 Thank you for your feedback! We're pleased to hear that you find OneCause easy to use and appreciate the ability to carry over and organize from one event to the next. Thank you for sharing your experience with us and for your continued support! CR Chrys R. Celebrate Latin Co-Chair Education Management Used the software for: 6-12 months ### "Good product " February 24, 2022 5.0 Wonderful customer service that Is very knowledgeable, easily accessible and always willing to help. Pros The online auction feature is pretty robust and fairly user friendly. Cons The reporting feature needs more customization, especially for reports around event tickets/attendance. Also, the package load needs to be able to support formatting, specifically line and paragraph breaks. Review Source Response from OneCause (formerly BidPal) March 10, 2022 Thank you, Chrys, for taking the time to provide us with helpful feedback. We love seeing how our customer support was able to help your overall experience. So glad to be working with your cause. TN Therese N. CEO Non-Profit Organization Management Used the software for: 2+ years ### "Perfect event program " October 20, 2022 5.0 Great service and support Pros Very easy to use and support from One Cause is great. Cons Cannot think of any issues with the software. Review Source Response from OneCause (formerly BidPal) December 6, 2022 Thank you so much for the review. We love hearing how easy to use our software was for your fundraising. Glad to partner with your organization! JW Jami W. Sr. Director of Development Hospital & Health Care Used the software for: 1-2 years ### "Great Product!" October 20, 2020 5.0 Wonderful! The team has always been willing to help us tackle our problems. They are on hand during the event (in person or virtual) to help at any time! Pros The customer service representatives are very easy to work with an always willing to help. If you are hosting an online event without the need for any "virtual live event" than this product is perfect! Cons One area of improvement would be to allow better capabilities to stream live. The uploading of images could potentially be a bit easier and user friendly as well. Reason for choosing OneCause In comparing with other companies, had the same capabilities around the same price but I felt the least pressure and "salesy" from the consultants I worked with her. I felt more at ease to work with OneCause. Review Source Response from OneCause (formerly BidPal) November 16, 2020 Jami, We're so thankful we can help you solve your problems and grow your mission. Grateful you're a part of our group of #FearlessFundraisers! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.