# OneCause Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is OneCause the right Fundraising solution for you? Explore 379 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145329/Fundraising-Software/reviews --- OneCause 4.7 (379) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of OneCause Ease of use 4.4 Customer Service 4.8 ## Pros and Cons in Reviews AS Alicia S Development AssistantNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “I've used it for PTA fundraisers in both elementary & middle school; and convinced my employer to implement it for our annual fundraising gala at the non-profit I work for.“ November 10, 2025 KK Ksenija K PresidentNon-Profit Organization Management, Self-employedUsed the software for: 6-12 months. “Also, it is very confusing for the guests to have to enter their credit card number to claim the ticket, even though their tickets were complimentary.“ November 17, 2025 Alexis S Philanthropy ManagerFund-Raising, 11 - 50 employeesUsed the software for: Less than 6 months. “Between the seamless silent auction set-up process and the AI integrated to help draft lot descriptions, we were able to get the auction (with over 110 lots) up and running in just 2 days.“ July 12, 2025 AE Ashley E Administrative CoordinatorIndividual & Family Services, 51 - 200 employeesUsed the software for: 6-12 months. “Part of the reason is we wanted something that integrated with our donor management software which, unfortunately, OneCause does not at this time.“ December 1, 2025 CB Carla B Events ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 1-2 years. “event management, bidding process, customer support, and on day of event registration was very smooth“ November 10, 2025 SW Sherry W Director of Office OperationsCivic & Social Organization, 2 - 10 employeesUsed the software for: More than 2 years. “The staff we called for help with the new system did not know how to use the system either so that was a challange also the inability to print our fundraising sheets in various sizes.“ May 21, 2025 HO Heather O Events CoordinatorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “I was also able to schedule meetings with a One Cause person and ask my questions while looking at the screen together.“ November 10, 2025 WM Willonda M CEOProgram Development, 2 - 10 employeesUsed the software for: 1-2 years. “Also, when you dump money into our acccount. If you could lable the dump.“ November 10, 2025 ## Showing most helpful reviews Showing 1-25 of 379 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Christal D. Development Coordinator Education Management Used the software for: 2+ years ### "Great Auction Softward " July 21, 2020 5.0 They are great with online auctions, they help give you insight and ideas to help you reach your goal Pros Customer service is great and friendly. They are knowledgeable and help you succeed. Quick responses anytime I had a question. Cons I wish they had a built in duplicate checker for donors who register twice. You have to run a report that shows you duplicates but it would be nice to check for duplicates without running a report. Reason for choosing OneCause price of product Switched from [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) More control over the auction site and price of product Review Source Response from OneCause (formerly BidPal) July 24, 2020 Christal, Thank you so much for taking the time to share a review for us! We are grateful to be able to help support #FearlessFundraisers like you advance your cause. Fundraise on! BV Belinda V. Chief Development Officer Hospital & Health Care Used the software for: 2+ years ### "Evergreen enjoys using OneCause" November 10, 2025 5.0 We’ve been very happy with OneCause. Overall, OneCause has made running our fundraising auctions smoother, easier, and more successful. Pros The platform is user-friendly, both for our team and our bidders, and the online auction and mobile bidding features have noticeably increased our event revenue. Their customer support is responsive and helpful, which gives us a lot of confidence on event day. Cons My main frustration is that it isn’t easy to share or carry over information from one event to another within the platform. Alternatives considered [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) Reason for choosing OneCause Main reason was the price and what we could for the amount. Review Source Response from OneCause (formerly BidPal) November 17, 2025 Thank you for sharing your experience! We’re so glad to hear the platform has been user-friendly for both your team and your bidders—and that mobile bidding has helped boost your event revenue. It’s also great to know our customer support team helps you feel confident on event day. Regarding carrying information from one event to another, our team would be happy to walk through options that may streamline that process for you. Please feel free to reach out—we’re here to help. Thanks again for trusting OneCause to support your fundraising success! MJ Monte J. Chief Executive Officer Non-Profit Organization Management Used the software for: 2+ years ### "Room for Improvement" September 25, 2024 3.0 If it's not as intuitive if it needs to be, there should be certain things we can modify ourselves as an organization instead of having to reach our to OneCause customer service for every little thing. Pros Our primary fundraising event is an annual charity golf tournament. One cause is helpful because it not only tracks all our donors, it also works for ticketing and tee sheets. Cons It's not as intuitive as it needs to be. Review Source Response from OneCause (formerly BidPal) October 11, 2024 Thank you for your feedback! We’re glad to hear that OneCause has been helpful for tracking donors, ticketing, and managing your golf tournament. Your input on the platform’s intuitiveness is appreciated, and we understand the importance of being able to make changes independently. If you haven't already passed along your specific wishlist to our team, please let us know at support@onecause.com. We recently added an entirely new golf event management solution as well. if you haven't tried it out, we'd love to give you a tour. Thanks again for sharing your experience! WM Willonda M. CEO Program Development Used the software for: 1-2 years ### "OneCause Overview" November 10, 2025 4.0 Overall, once you get used to the platform it is ok. It could use some improvement to make those of us that previously used eventbrite more comfortable. Pros I like that the platfrom allows us to have all of the information in one place. And provides you with a dashboard for you event. Cons I don't like how it updates every minute or 2. That feature is helpful when there is an live auction happening. However, when there is not a live event, the data should be constant. As it is difficult to look at an item and the bidder if you have to drag the bar accross, sometimes it updates and puts you back at the top of the auction box. That is very ANNOYING! Addtionally, if you can make it more intuitives that woudl be helpful. Like, who bid on what item. Or how much once person bid on all events. Also, when you dump money into our acccount. If you could lable the dump. Auction, Tickets, Suponsorships that woudl be hlepful as well. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Event planner recommended the switch. We will be using what they recommend. Review Source Response from OneCause (formerly BidPal) November 17, 2025 Thank you for sharing your feedback! We’re glad to hear the platform has helped you keep everything in one place and that the event dashboard has been useful. We appreciate your notes on page refresh and reporting preferences—our team is always looking for ways to improve the user experience. If you’d like, our support team would be happy to walk through tips that can make navigating items and bidder details easier. Thanks again for choosing OneCause and for giving the platform a chance—we’re here to help you feel confident and supported as you get more comfortable with it! CB Carla B. Events Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "User Friendly " November 10, 2025 5.0 The event management, bidding process is great and the event registration is excellent it made our guest memorable we got lots of positive feed back. Pros event management, bidding process, customer support, and on day of event registration was very smooth Cons I love OneCause the reporting could be easier the reports are a bit confusing form me in the beginning. Alternatives considered [Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reason for choosing OneCause for the ease of use, registration process and AI capabilities. Switched from [Greater Giving](https://www.capterra.com/p/127257/Event-Software/) The event registration was awful, as well as the support and reporting Review Source Response from OneCause (formerly BidPal) November 11, 2025 Thank you for the kind feedback! We’re so glad to hear OneCause made your event registration, bidding, and overall management run smoothly—and that your guests had such a memorable experience. We appreciate your note on reporting and are always working to make those tools even easier to use. Thanks for choosing OneCause for its ease, support, and AI-powered features! JO Joan O. Resource Development Manager Health, Wellness and Fitness Used the software for: 2+ years ### "OneCause Rocks!" July 11, 2025 5.0 Amazing! OneCause has helped us automate our auction process, saving time and streamlining operations, while also increasing the funds we raise through more efficient bidding. Pros I like the ease for staff and volunteers to enter auction information and easy for guests to bid on auction items or give a donation. Cons Limited options on thermometer page--prefer the total to show without looking like the last person to donate gave the entire balance. Would like to see video options added to the new platform for appeals and marketing our events. Alternatives considered [Qtego](https://www.capterra.com/p/207552/Qtego/) Reason for choosing OneCause Ease of use and added support, plus customer recommendations Review Source Response from OneCause (formerly BidPal) July 14, 2025 Thank you for your kind words and helpful suggestions, Joan! We're thrilled that OneCause has made your auction process easier and more successful, and we appreciate your feedback on the thermometer page and video options as we continue to enhance the platform. Your input is invaluable to us! Thanks for trusting us to support your fundraising. QA Qiana A. Development Administrator Non-Profit Organization Management Used the software for: 6-12 months ### "Great Registration " November 10, 2025 4.0 After using different auction and registration platforms, OneCause hit the nail on the head with their platform. Everything was easy to find and made check-in for the event a breeze. Pros I love the ease of use in the event module. Everything is easy to find such as ticket holders, table captains and registrant information. Cons Trying to find the proper documents for upload took longer than I would like. We need a document for upload that includes all information. Switched from [Handbid](https://www.capterra.com/p/134456/Handbid/) It was a very difficult product to use. It was worth the switch for the ease of use. Review Source Response from OneCause (formerly BidPal) November 17, 2025 Thank you for the great feedback! We’re so glad to hear the event module made registration, ticketing, and check-in easy to manage—those are exactly the moments we aim to simplify. We appreciate your note about document uploads and will keep that in mind as we continue improving. Thanks for choosing OneCause and for making the switch for a smoother, easier event experience! RA Rusty A. Volunteer Non-Profit Organization Management Used the software for: Less than 6 months ### "B&B 2025 - Grade A" November 10, 2025 4.0 All the people were great to work with. Responsiveness was very good. Having the pay as you go option was needed with our group being so small. Pros We liked only dealing with URL link vs having to have people load an app. Also liked having access to support during event time range. Very helpful to speak to a person. The bidding process was very simple. The reporting was really helpful. Cons There might have been some misses we found like covering the sales tax. While we did find out how to manage it, we were already underway. Switched from [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) Looking for something not app based. That was probably the main reason Review Source Response from OneCause (formerly BidPal) November 11, 2025 Thank you for the great feedback! We’re so glad you enjoyed the simplicity of the browser-based and mobile bidding experience and found our event support team helpful during your fundraiser. It’s wonderful to hear the bidding and reporting tools made things easy for your guests and team alike. We appreciate your note about sales tax and are glad you found a solution. Our team is always happy to help if you have questions, too. Thanks for trusting OneCause to power your fundraising success! MK Megan K. Events and Volunteer Manager Veterinary Used the software for: 6-12 months ### "Great product." October 7, 2024 5.0 Overall, this was as great experience. The onsite support people at our event were EXCEPTIONAL. They are worth every penny. Pros The OneCause support is quick and efficient. I have always been able to chat with an agent within a minute or two. The chatbot is basically useless so just ask to speak with an agent from the get go. Cons Getting through the chatbot before getting to an agent. This is cumbersome and annoying especially when you know the chatbot will not be helpful. The platform is not initially user-friendly. There were many elements that took me a minute to get used to. Once I got into a groove with it, it was better. Just be prepared for a learning curve as things may not always be intuitive. Alternatives considered [SchoolAuction.net](https://www.capterra.com/p/106652/SchoolAuction-net/)[ClickBid](https://www.capterra.com/p/144446/ClickBid/) Reason for choosing OneCause Good past experience and the OneCause specific onsite support people. Switched from [Handbid](https://www.capterra.com/p/134456/Handbid/) Customer service was not good. The software failed on event day. It caused HUGE delays in our check in process and people couldn't bid without the app crashing. Review Source Response from OneCause (formerly BidPal) October 15, 2024 Thank you for taking the time to share a review! We’re thrilled to hear that the onsite support at your event was exceptional and made a big difference. It’s great to know our team was worth the investment, and we’re happy you had a positive overall experience. We appreciate your feedback on the learning curve and agent contact. We're continuing to enhance our platform and learning resources to make your experience more intuitive. If you ever want to learn review what's new, please reach out! We're happy to help! TB Tim B. Managing Director Civic & Social Organization Used the software for: 1-2 years ### "Happy Customer" September 16, 2025 5.0 We have held three events and three times I have needed OneCause support due to a my user errors. The OneCause staff was responsive, immediately available and able to resolve the matter quickly so that a potential major problem was removed completely. Our events were successful, enjoyable and the culmination of hard work and a lasting partnership with OneCause. Pros I'm slightly technophobic but found that the OneCause fundraising platform is user friendly, intuitive, safe for donors and creates an organized approach to our fundraising event that I didn't know I needed! Donors and bidders were able to access our event with ease. From an event host's perspective, they have thought of everything and it's worth the money! Cons I have yet to find anything that I really dislike. If I had to choose something it would be that there were times I felt like I was left alone to figure out the learning phase. I could have used someone who would make sure I am on track to get the most out of the software and that I am reviewing all the tutorials Review Source Response from OneCause (formerly BidPal) September 17, 2025 Thank you so much for your kind words! We’re thrilled to hear that the platform felt user-friendly and intuitive, and that your donors and bidders had such a seamless experience. It’s also wonderful to know our support team was able to step in quickly when you needed us—we’re proud to be that safety net on event day. If you'd like some more guided learning experience with OneCause, we recently launched the OneCause Certified Customer program—a hands-on workshop series designed to help fundraisers get the most out of the platform with step-by-step guidance, best practices, and thought leadership. Send a message to our Support Team or CSMs for more information! We’re so grateful to have you as part of the OneCause community, and we can’t wait to continue supporting your fundraising success in the future! SG Sue G. Director of Development Non-Profit Organization Management Used the software for: Less than 6 months ### "New to One Cause and call me Impressed!" December 10, 2024 5.0 Pretty good thus far. I'm working with the OneCause platform for our end of year appeals so I am engaged ion learning more on how to track the donations - through the site and through our mailing we sent. Pros I was very impressed with the event planning capabilities of the platform - I felt that it did everything I needed and more! Cons I was really looking for one place to see everything I needed to go through to set-up an event. My One Cause person showed it to me, but after I had done a ton of work finding it out myself. Alternatives considered [DonorDock](https://www.capterra.com/p/184187/DonorDock/)[Greater Giving](https://www.capterra.com/p/127257/Event-Software/) Reason for choosing OneCause We have DonorDock as our CRM, but it was missing some of the things OneCause does. Greater Giving was a bad experience from another organzization, so it wasn't a topo choice to use. Review Source Response from OneCause (formerly BidPal) December 13, 2024 Thank you for your review! We’re happy to hear that OneCause has exceeded your expectations for event planning and provided the tools you need to succeed. It’s great to know the platform is supporting your end-of-year appeals as you continue to explore its features. We're glad you were able lean on our support team and OneCause University for guidance—they’re here to make your experience as seamless as possible. Thank you for choosing OneCause, and we’re excited to continue supporting your fundraising efforts! PB Paul B. Director of Advancement Primary/Secondary Education Used the software for: 2+ years ### "Great Auction Software and Customer Service" November 14, 2023 5.0 Switching to this software really improved the quality of our annual Auction and helped us reach a new level. We have used the software for 5 years now and are very happy with the quality and service we receive (taking into account the comments about the old software being better than the new software). Pros This online bidding software is incredibly user-friendly for our bidders and has very good administrative options for our Auction team. Also, the customer service at One Cause is always excellent. We pay extra to have an on-site representative at our event, and it has always helped our event to go smoothly. Using this software is an investment, we pay around $3,000-$4,000 total to use it just for our Auction event every year, but it is well worth the cost for the amount of money we raise and the ease of use of our bidders and team. Cons Last year (2022) we used the new bidding software that OneCause was developing. There were many significant problems with this bidding software that made things difficult for our bidders and our team running the event. This year (2023) we were able to switch back to their older software, and that was a much better experience. We will want to continue using this older software in the future. Alternatives considered [Auctria](https://www.capterra.com/p/112910/Auctria/)[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) Reason for choosing OneCause Recommendation from a nearby school who used OneCause and had a good experience. Switched from [Auctria](https://www.capterra.com/p/112910/Auctria/) More robust online bidding features using OneCause. Review Source MD Mikayla D. Special Events Coordinator Fund-Raising Used the software for: 6-12 months ### "Absolutely seamless software and such a game changer for our non-profit!" December 22, 2020 5.0 I cannot fathom maneuvering the pandemic as a non-profit without the use of OneCause, much less any other year. We incorporated it into every single virtual event and in-person event and were able to stay financially stable thanks to its use. We actually surpassed our budgeting goals for the year and had the most successful mobile bidding gala silent auction in the Zoos history. We look forward to using OneCause for many years to come! Pros OneCause, including their mobile bidding, peer-to-peer and online giving platforms, has absolutely set the standard for fundraising software for the best price. The software has been invaluable to our non-profit, paying for itself after a single event. Our team seamlessly incorporated each platform into our in-person and virtual events with ease. The mobile bidding software is not only a breeze for administrators to create and manage from the back end, but we have received countless compliments from users/guests as to its ease of use. Even older audiences were able to easily navigate the auction, donate and even set bots/watch different packages. The peer-to-peer platform was unreal. Not only does it have the best aesthetics and options for design, it's seamless in its reporting and analytics. Our peer-to-peer Walk was praised for being a interactive, exciting way to build networks and fundraise for the Zoo for an extended period of time. We cannot stress the effectiveness of this software enough! Cons There is truly so little that we dislike about OneCause. Our customer support contacts were so easy to reach, communicate with and work through any dilemma with. Our only "wish list" item for OneCause's mobile bidding software is simply to be able to categorize fixed price packages. That's all we can think of to improve the platform, which speaks strides of its excellence. Alternatives considered [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/) Reason for choosing OneCause OneCause has superior aesthetics and their staff were significantly better to work with. We had an unprofessional interaction with Classy staff that put a bad taste in our mouth. Switched from [GalaBid](https://www.capterra.com/p/131238/GalaBid/) OneCause is more affordable and offers a better experience for the administrators on the back end and guests/users. Reports/CSV files also seamlessly download and upload into our donor database, DonorPerfect. Review Source Response from OneCause (formerly BidPal) April 11, 2021 What a helpful review, Mikayla! Thank you so much for your kind words and for your partnership. Fundraise on! SW Sheena W. Director of Annual Giving & Special Events Fund-Raising Used the software for: 2+ years ### "User friendly and a must-have for large events" April 22, 2022 5.0 While the community was sure it wouldn't work for them, it did! The ease of bidding from anywhere you are and sharing the items with friends and family near and far is extremely beneficial. Our auction proceeds have nearly doubled since we started using Onecause to its full capacity. Pros I love the max-bids function. We try to push this out to our constituents so that they can attend and enjoy the evening without worrying about getting outbid. Cons Three suggestions: Be able to select who has to enter a credit card to bid and who doesn't. As a school we know almost everyone attending and some of our parents prefer not to enter a credit card up front. While some attendees are not known to us and requiring a credit card would be a must. Secondly, allowing for more than one photo upload would be great. The added URL option is wonderful, but it's sometimes not easy to find photos of items online, especially if they are one of a kind. Another suggestion: We use the Auction Catalogue as our displays at the event. It would be really great to single page display option for items that need to be highlighted. A larger picture or event logo at the top would add to it. Alternatives considered [GiveSmart](https://www.capterra.com/p/130794/GiveSmart/) Reason for choosing OneCause It was mostly the UI and ease of access. The reporting was also a big selling point. The look off the bidding websites are top-notch. Review Source Response from OneCause (formerly BidPal) April 26, 2022 We are so glad to be partnered with your cause, Sheena. Thank you so much for taking the time to provide us with a review. We are happy to hear that our software provides a user-friendly experience and has allowed your proceeds to grow. JC Jenny C. Executive Director of Development & Advancement Primary/Secondary Education Used the software for: 6-12 months ### "OneCause is worth it!" February 23, 2023 5.0 I actually enjoyed our event for the first time. Since I had someone from OneCause helping with the technical check-in, processing in person gifts and auction check out, I could visit with our guests and ask them about their bids, if they were enjoying the event and thank them for attending. It was a huge win for me! Pros The training classes are helpful. Software is easy to use. Any questions I had-they were there to help. Cons The cost. But it is worth it. It’s just hard for our non- profit to spend money on something that makes my life easier. Reason for choosing OneCause The gal that worked with me on the sales side was wonderful! Patient with our slow process and worked with me, answered lots of questions. Gave us the best deal she could. She was a jewel! Whoova- didn’t fit our needs- more for a conference- even though he knew this-he was pushy and just wanted to make the sake. Switched from [BetterUnite](https://www.capterra.com/p/172631/BetterUnite/)[RallyUp](https://www.capterra.com/p/182398/RallyUp/) Our donors were upset that they had to opt out of the additional “donation “ to the hosting software. Many missed seeing this. Our board wanted a report on what extra was given and that wasn’t available. So I was told to check out Bidpal.Also using BetterUnite- the internet failed and the board blamed the software. But we found it difficult to use as we didn’t have enough training on it Review Source Response from OneCause (formerly BidPal) March 1, 2023 We are so happy to hear about your positive experience with our software, Jenny. Thank you so much for taking the time to write this review. So grateful to be partnered with your cause. CH Christine H. Library Media Specialist and Technical Support Education Management Used the software for: 2+ years ### "Great to work with! Can't wait for the update we just subscribed to!" May 20, 2025 4.0 They are great to work with. The chat is great 98% of the time. I wish I didn't have to type out all my info every time I need to chat with a person. I get that they need to know who I am, but I already had to log in to get there, and if it's a generic question it can be annoying. Pros The customer service is the absolute best! I've had issues on their end, that they will either explain the situation or give you a work around. If it's an issue on my end that will always do their best to explain how to fix it, or what I did wrong. They even help when it's completely my error and I just need it fixed. Cons Sometimes I have to make workarounds to get things to do what I want/need. Hopefully the new version will help alleviate some of these things. Review Source Response from OneCause (formerly BidPal) May 22, 2025 Thank you for taking the time to write a review! We're thrilled to hear you've had a great experience with our customer service team. If you haven’t yet moved to the new platform, feel free to reach out — we’d be happy to assist you in making the transition and ensuring you get the most out of OneCause. Thanks again for sharing your thoughts, and we look forward to supporting you further! VR Vince R. Foundation Staff Support Education Management Used the software for: 1-2 years ### "NEF Annual Gala" December 11, 2024 4.0 Overall, love our experience with OneCause. Pros LOVE our representatives and event managers. ALWAYS on point and attentive when needed!! They always offer tools to help utilize their systems. Cons The time taking to get used to the new system - all great though! Review Source Response from OneCause (formerly BidPal) December 12, 2024 Thank you for sharing a review! We’re thrilled to hear that you’ve had such a positive experience with our representatives and event managers—they truly take pride in supporting our customers and providing tools to help you get the most out of the platform. We understand that learning a new system takes time, and hope you fully take advantage of resources like OneCause University and our support team, who are always ready to assist when needed. Thank you for sharing your experience—we’re so glad you’re loving OneCause! VS Valerie S. Special Event Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Overall happy with services" December 9, 2024 4.0 Pros The onsite support at our event was wonderful. I appreciated everything the team did to represent our staff on the night of the event and offer great support to our staff and guests alike. Cons I am not a coder or someone as familiar with tech so having to do the design elements on our home page were assigned to someone else. Loading images for auction items after the first image feels like it should be easier. Review Source Response from OneCause (formerly BidPal) December 12, 2024 Thank you for your review! We’re so glad to hear that our onsite support team provided excellent service and made a positive impact on your event night. It’s wonderful to know they were able to support both your staff and your guests so effectively. And thank-you for the feedback - your insights help us continue to improve the platform to make it even more user-friendly. Thank you again for sharing your experience and for partnering with us in your fundraising! LS Lisa S. Director of Events Education Management Used the software for: 2+ years ### "Do yourself a favor and give a try!" September 15, 2025 5.0 I have loved using OneCause for our events. Setup is easy and the customer support is responsive and helpful. Our bidding and donations increased tremendously since making the switch 7 years ago. The product keeps getting better. Pros Customer Service! Very knowledgable staff. Very helpful on technical issues and other operational areas. I love the platform for my event guests. Most understand it easily and can troubleshoot pretty quickly. Cons For me, the actual adding multiple pictures for items. And, the custom pages can be a little technical for rookies. Review Source TH Tiffany H. Director of Foundation Operations Hospital & Health Care Used the software for: 2+ years ### "MCHS Foundation" July 9, 2024 5.0 OneCause elevated our fundraising events to a level our rural community wasn't even necessarily ready for. However, it was quickly embraced and has helped us to reach further and raise more than we otherwise could have. Pros Bringing OneCause as a mobile bidding platform to our fundraising events elevated our reach, impact and fundraising goals. Cons Initially the cost was relatively large for us as we utilized onsite support for our large gala. However, a couple years in we became incredibly confident in the set up and usage of the software and now utilize it DIY for all of our events. Review Source Response from OneCause (formerly BidPal) October 11, 2024 Thank you for your great review! We’re so glad OneCause helped elevate your fundraising events and expand your reach, especially in your rural community. It’s wonderful to hear how quickly you gained confidence using the platform and now handle events DIY! We appreciate your feedback on the initial cost and are happy to know the investment has paid off for your organization. Thanks again for sharing your experience! JK Justine K. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Fundraising Made Easy" July 9, 2024 5.0 Our organization has had a great experience with OneCause. Our events look professionally done and fundraising is easy. Pros OneCause makes it easy for our small team to put on fundraising events that are professional and a good experience for our attendees. Cons There is a small learning curve for people new to the software, but the customer service team is always ready to help. Review Source Response from OneCause (formerly BidPal) October 11, 2024 Thank you for your great review! We’re glad to hear that OneCause has made it easier for your team to host professional fundraising events. We appreciate your note about the learning curve and are happy our customer service team has been there to support you. Thanks for sharing your experience! GP Gina P. Program Director Non-Profit Organization Management Used the software for: 2+ years ### "OneCause Helps with Our Cause!" May 15, 2024 5.0 I love OneCause! No more paper bid sheets! No more raffle tickets! Everything is on the OneCause platform where tickets, bidding, and donations are simple. Pros OneCause is very userfriendly and when I don't know how to do something, their training videos and websites are very helpful as is customer service when I need a little more help! We've used OneCause for over a decade and I've been working with it for the past three years for our event planning. We've had events where OneCause provided support persons and equipment and we've had events that were completely DIY. As the event is approaching and ending, I use OneCause multiple times a day to track progress and do post-event reports. Our most recent experience with OneCause was for a golf tournament (a new event for us) and integration and implementation was easy and seamless! Cons My only issue with OneCause is when I'm entering items for our auctions and click Save and Next, it doesn't always save my entry. It's not a deterrent, I just go about entering, saving, and entering the next item differently. Review Source Response from OneCause (formerly BidPal) June 12, 2024 Thank you for your wonderful review! We're delighted to hear how OneCause has been user-friendly and instrumental in your event planning over the years. It's fantastic to know our training resources, customer service, and support have been helpful to you. We appreciate your feedback about the auction item entry process and will look into this issue. Your insights are important to us as we continue to improve our platform. We're thrilled that OneCause has made managing tickets, bidding, and donations simple and efficient for you. Thank you for sharing your experience and for your continued partnership! MR Michele R. Events Manager Non-Profit Organization Management Used the software for: 2+ years ### "OneCause offers a complete fundraising toolkit!" September 20, 2022 5.0 One Cause's greatest asset is their people. The One Cause personnel is friendly, helpful and knowledgeable. It was a pleasure working with every OneCause representative that I encountered. Pros Software is easy to use and the tutorials are very helpful. OneCause has a complete suite of tools to make event management and fundraising a breeze. Cons I wish it offered the user the ability to be more visual. I wish that One Cause offered an online market that anyone could utilize to bid on auction prizes or to show their generosity and support. Reason for choosing OneCause One Cause offered in person event staffing and the price was right. Review Source Response from OneCause (formerly BidPal) December 6, 2022 Thank you so much for the review. We love hearing how easy to use and learn our software is for your team. Grateful we get to partner with your cause. KD Kim D. Coordinator Education Management Used the software for: 2+ years ### "BPS Auction" May 15, 2024 5.0 Pros The ease of use and the ability to carry over and organize from one event to the next. Cons There are some features for address labels that would be helpful if tweaked. Review Source Response from OneCause (formerly BidPal) June 12, 2024 Thank you for your feedback! We're pleased to hear that you find OneCause easy to use and appreciate the ability to carry over and organize from one event to the next. Thank you for sharing your experience with us and for your continued support! EA Erin A. Communications and Development Associate Music Used the software for: Less than 6 months ### "A successful auction earns OneCause a happy customer " January 27, 2023 4.0 OneCause is a great, affordable fundraising and event managing software with awesome customer service and reports/analytics. Pros The features that I used and appreciated the most were mobile marketing, ticketing, and reports/ analytics. The customer service at OneCause is top notch. I was responded to immediately with affective answers. Cons The dashboard and lingo used in OneCause could be more intuitive (donors vs supporters for example). My organization did a silent auction of mostly fine art. I was not thrilled with the low-resolution photos that were too small to see the art. If you upload more than one photo, you cannot click to see the photos unless you pause and stay on the page for several seconds. I ended up having to create a high resolution share folder and insert the link into the description of each auction package. Several donors (young and old) could not easily see the various sub-groups and only looked at the Featured Items tab so I ended up including all packages in the featured items tab. Review Source Response from OneCause (formerly BidPal) February 7, 2023 Thank you so much for taking the time to write this review, Erin. We appreciate the thoughtful feedback. It is through reviews like this that we can continue to make enhancements to our products. Grateful we get to partner with your cause! 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