# WePay Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about WePay Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more. Source: https://www.capterra.com/p/145187/WePay --- # WePay Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) WePay ## What is WePay? WePay helps online platforms increase revenue through integrated payments processing. The company has uniquely enabled more than 1,000 platforms including Constant Contact, GoFundMe, and Meetup to incorporate payments so their users can start getting paid in minutes, all without compromising on their user experience or taking on risk and regulatory exposure. WePay supports mobile conversion with mPOS and integrations with Apple Pay and Android Pay for the Web. ## What is WePay used for? [Payment Processing](https://www.capterra.com/payment-processing-software/) Top alternative Featured Overall rating Based on 73 user reviews Reviews sentiment Positive 58% Neutral 3% Negative 40% Starting price $0.01 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WePay?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://wepay.com&name=WePay) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WePay 3.2 (73) VS. [4.6 (3,304)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting Price $0.01 Flat Rate Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.4 (73) Ease Of Use 4.5 (26,261) Value For Money 2.8 (64) Value For Money 4.4 (20,123) Customer Service 2.6 (62) Customer Service 4.2 (20,380) ## WePay alternatives [3.8 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month [4.0 (117)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/) Starting price $99.00 Per User, Per Month Highest Rated [4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,283)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month [Learn More](https://www.capterra.com/p/207944/PayPal/) [View all alternatives](https://www.capterra.com/p/145187/WePay/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Payments 2.4 (33) 45.45% of 33 reviewers that rated this feature as important or highly important Accept and process online payment transactions Debit/Credit Card Processing 2.3 (32) 43.75% of 32 reviewers that rated this feature as important or highly important Accept and process credit/debit card transactions Mobile Payments 2.2 (22) 18.18% of 22 reviewers that rated this feature as important or highly important Clients can submit payments via mobile devices ACH Payment Processing 1.7 (19) 15.79% of 19 reviewers that rated this feature as important or highly important Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) In-Person Payments 1.8 (17) 23.53% of 17 reviewers that rated this feature as important or highly important Transactions that typically involve face-to-face interactions between the payer and the payee Recurring/Subscription Billing 1.9 (15) 20.00% of 15 reviewers that rated this feature as important or highly important Automated process of charging customers at regular intervals for repeated access or use of a product or service WePay 7 features Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Application programming interface that allows for integration with other systems/databases Accept and process credit/debit card transactions Transactions that typically involve face-to-face interactions between the payer and the payee Clients can submit payments via mobile devices Accept and process online payment transactions Automated process of charging customers at regular intervals for repeated access or use of a product or service Get Advice We can help you find the software with the features you need. Features 3.2 (73) 3.2 Based on 73 reviews ## Pricing Value for money 2.8 (64) Free Trial Free Version Basic $0.01 Flat Rate, Value for money 2.8 (64) 2.8 Based on 64 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.6 (62) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.6 (62) 2.6 Based on 62 reviews ## User reviews Overall rating 3.2 Based on 73 reviews Filter by rating 5(29) 4(13) 3(2) 2(2) 1(27) Mentioned topic Sorted by most recent JP jefferson p. Owner Automotive ### "The worse service ever" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 24, 2024 They hold my money , send emails that you can’t respond and I had to refund the money to my customers for to try to collect it other way because they aren’t giving me it. Pros Nothing good on the first transaction everything was working but they did something very stupid to me on the beginning but I decided to continue and now I’m having a lot of problem because of this and the bad thing is you can’t fight them they have all the power. Cons Trying to keep your money without no reason Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Alex K. President Construction ### "WePay will take your legitimate money transactions and hold your money, for no reason, for their gain" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 22, 2024 I would not recommend WePay to anyone. They tend to hold your money without providing any explanation or customer service assistance. It is a scam organization, 100%. Pros Ease of use. But it doesn't really matter how easy the platform is to use if it holds your deposits and interrupts your cash flow. Cons WePay will take your legitimate, everyday business transactions, and for no reason, they will just hold the funds from your business account under the pretense of reviewing the transactions. This has happened to my business more than once when WePAy was used. I watched a video of \[sensitive content hidden\] speaking about this practice. \[sensitive content hidden\] Buffet says that the banking system calls these "float accounts," where they hold your money in these accounts for no reason other than to accumulate interest at your expense. WePAy has done this to my business twice now Switched from [Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/) Heartland Payment Processing told me we would not be charged a monthly fee for using their service. After a year, I noticed that Heartland had been charging my business $300.00 monthly, a monthly fee. When confronted regarding this, they refunded $600.00 but kept the other $3000.00. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DR Dustin R. President Furniture ### "Wepay is hands down the worst " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 23, 2024 Wepay has constant issues, unexplained holds on payments, etc. I have been in business for 20 yrs and used several card processors during that time. Wepay is hands down the worst. They have no problem screwing over their small business customers and telling them it’s part of the terms and conditions we agreed to. I would strongly urge you to not choose them or chase for your small business needs. The worst Pros Liked that it was kind to my chase business account Cons Terrible customer service, absolutely zero help and not authorized to think or help customers. Truly terrible Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Thought it would be convenient that we pay was part of my business checking account. Was very wrong, the bad far out ways any benefit. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jake Z. Co-Founder Outsourcing/Offshoring ### "DO NOT use this service they are truly evil" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 28, 2024 Pros There is nothing to like because even if it made it easy to accept credit card payments, the downside is not worth the risk Cons I am a very small business in my first year of operation. We put our blood, sweat, and tears into this business every day. after 10 years of hesitating I took the leap and started something. With that in mind our cash flow is razor thin since we have no investments everything is self funded. Out of all of my customers only two use credit cards, the point being my monthly credit card charges are below $3000. Suddenly out of nowhere I received a robotic templated email that I am now banned from using the service and my account has been canceled with no right to know why because its "proprietary" information. but what is worse than that? They are holding one credit card charge that was successful for 120 days and again refuse to release it or give me more information as to why even after me providing email correspondence invoices and all history with this client! for them it may be ok but for us as a new small business every penny counts we have bills and salaries to pay. This is a disgusting way to treat a user of your service and I hope to share this with you so you can avoid the trouble go use stripe or one of the other million other options who wont screw you over with no reason Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KL Kenneth L. owner Marketing and Advertising ### "Company of Crooks" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 18, 2024 Pros It was working for over a year. I would receive payments, but I was not notified when I would be receiving them, just that invoices were paid. Cons After using the service for over a year, no issues, i billed my monthly retainer client as I had been doing. The invoice was paid immediately and WePay notified me. 15 days later i had no received the funds, i then received an email saying that my account was closed and they were keeping my funds for 120 days. No reason given. A client that I had billed each month over the past year for the same amount, they suddenly decide to keep all of it locked down. My business struggled immensely from this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Angela C. president Logistics and Supply Chain ### "HORRIBLE !!!! DO NOT USE !!" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 March 2, 2024 Horrible they randomly take money from you and if a chargeback occures they side with the person even if they are lying Pros I didn't they withdrew money from my account without my premission ..I called Chase. They own WePay and I still to this day have no idea why they took money from my account 12000 ANNUAL FEES ??? on top of there precentage. Cons There cost and random charges without pre-mission that Chase will back up .. ALL the customer service is outsourced our of the country Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Chase name was stamped on it I assumed it was good Reasons for choosing WePay Chase brand what a misrepresentation !!!!!!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KD Kiran D. Owner Printing ### "Ridiculous service" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 26, 2024 HORRIBLE. Customer support is not helpful at all Pros Nothing They are so completely useless and inefficient Cons They keep passing the buck to the review team for delayed payments. Will not call back as it is against their policy and customer support reps are useless. They keep on repeating that it is under review and can't give definite time of transfer of funds Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LF Laura F. President Civic & Social Organization ### "STAY AWAY- do not use" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 24, 2024 Pros Terrible company with beyond awful customer service. We have reported this company to BBB and attorney general. They required over 15 renditions of documents and still returned funds to donors which hurts the social service agencies we support. Cons If we could give less than a one star we would - this company’s lack of responsibility and communication is causing harm to the agencies we support. Awful experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Adriana B. office manager Legal Services ### "Worst Service Ever!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 14, 2024 Horrible experience I wish I would have never even used it once. Do not use this payment service is a joke. Pros There is nothing to like about this BS product. It is criminal the way you hold peoples money. You should be indicted Cons .There is nothing to like about this BS product. It is criminal the way you hold peoples money. You should be indicted Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Wepay it is the worst service i have ever had the opportunity of using. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OS Oyatullo S. CEO Automotive ### "Descriminating small business" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 30, 2023 Horrible horrible customer service. They have have kept my funds for about two weeks and I operate small business on first credit card charge they closed my merchant account by saying high risk of chargeback. I call this small business discrimination. They want to refund customers money and they want to hold customer money for 120 days. I am begging them to refund it to customer and they want answer Pros The only pros I would say they are already with Chase comes with your account Cons Horrible horrible customer service. Cant even get a hold of the thru phone and chase also said they are not responsible for WePay actions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/145187/WePay/reviews/) Popular comparisons [PayPal vs WePay](https://www.capterra.com/compare/145187-207944/WePay-vs-PayPal) [Stripe vs WePay](https://www.capterra.com/compare/123889-145187/Stripe-vs-WePay)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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