# MDsuite EHR Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MDsuite EHR Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more. Source: https://www.capterra.com/p/145150/MDsuite-EHR --- # MDsuite EHR Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MDsuite EHR ## What is MDsuite EHR? (Cloud or Client Server Based) Practice Management & Electronic Health Record solution with features such as billing, E&M codes, intake card scanner capture, room view, clinical reporting, & electronic prescribing.Have access to a full patient history every time. Move the patient from check-in, through the exam to checkout without ever handling a paper chart. Edit add photos & documentation on the fly. Create a cover letter, message to a referring doctor or generate any form with one click. ## What is MDsuite EHR used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Patient Management](https://www.capterra.com/patient-management-software/)[Telemedicine](https://www.capterra.com/telemedicine-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $200 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MDsuite EHR?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://pdsmed.com&name=MDsuite EHR) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MDsuite EHR 3.4 (5) VS. [4.6 (2,822)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting Price $200 Per User, Per Month Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.4 (5) Ease Of Use 4.4 (2,813) Value For Money 2.5 (4) Value For Money 4.3 (1,886) Customer Service 3.0 (4) Customer Service 4.4 (2,406) ## MDsuite EHR alternatives [3.9 (1,361)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Highest Rated [4.8 (496)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month [4.4 (364)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing [4.3 (495)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $319.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Admissions Management Handle the registration and admission process for existing and new students Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Appointment Scheduling Schedule appointments via a calendar Billing & Invoicing Create, manage, and send invoices or bills to customers Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Claims Management Process of submitting and following up on claims with insurance companies MDsuite EHR 47 features Handle the registration and admission process for existing and new students Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Schedule appointments via a calendar Create, manage, and send invoices or bills to customers Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule Automatically generates E/M codes based on information collected during patient charting Track and report regulatory data to either internal management or external stakeholders Automated reminders and confirmations for booked appointments and events via text or email Tools that provide relevant information at specific times to support judgments and courses of action Assemble applications and processes by dragging over and arranging pre-built components Transmit prescriptions to pharmacies electronically Create and securely store digital patient records Intended for medical use such as diagnosis, treatment, and consultation To scribe and interpret the written words received from online or offline inputs Compliant with HIPAA, which sets standards for sensitive patient data protection Information, data and reports that are being tracked over time Checking eligibility of patients for different insurance claims Store and view prior invoices for each account/client Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged Manage billing and payments for a healthcare provider Manage and support multiple locations Supports practices with multiple healthcare professionals For practices with multiple providers Certified for healthcare IT products based on the results from ONC-ATL Send personal messages to clients or attendees Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Patients can register for appointments in advance online Identify patient's location at any given point in time Observing and tracking a patient's health status, condition, and wellbeing Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Accept, record, and reconcile financial transactions Manage physician availability and schedules Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Active reporting of data and metrics Schedule repeating appointments based on a duration of time Document insurance payer providing an explanation of benefits (EOB). Remotely create and access treatment plans tailored to individual patients based on symptoms Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Connect with meeting participants remotely over video Monitor wait time and abandonment for incoming requests that have not been routed Estimated waiting time in the queue Get Advice We can help you find the software with the features you need. Features 3.4 (5) 3.4 Based on 5 reviews ## Pricing Value for money 2.5 (4) Free Trial Basic $200.00 Per User,Per Month Value for money 2.5 (4) 2.5 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (4) 3.0 Based on 4 reviews ## User reviews Overall rating 3.4 Based on 5 reviews Filter by rating 5(2) 4(1) 3(0) 2(1) 1(1) Mentioned topic Sorted by most recent BL Brenda L. APRN Hospital & Health Care ### "Unfortunately..." 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 2, 2021 Very disappointed with the customer support. And now I am being held hostage until my contract with them is up. Pros The features of MD Suite are just what we need in our practice. Unfortunately I have discovered the cons integration of MD Suite into my practice Cons Was not aware and not informed that the software which is a "cloud-based" EHR is not compatible with Windows 7. I have not changed my Windows platform since MD Suite was installed, but apparently they had decided prior to contracting that they would walk away from customer support for Windows 7 users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 4, 2021 THIS IS A MICROSOFT UPDATE. Windows 7 support ended on January 14, 2020 Windows 7 Microsoft made a commitment to provide 10 years of product support for Windows 7 when it was released on October 22, 2009. This 10-year period has now ended, and Microsoft has discontinued Windows 7 support so that we can focus our investment on supporting newer technologies and great new experiences. The specific end of support day for Windows 7 was January 14, 2020. Technical assistance and software updates from Windows Update that help protect your PC are no longer available for the product. Microsoft strongly recommends that you move to Windows 10 to avoid a situation where you need service or support that is no longer available. LS Lexie S. Therapist Mental Health Care ### "MD Suites for Small Agency " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 May 13, 2020 My overall experience with MDSuites was positive with a few minor issues that may have been solved through more recent upgrades of the software. Pros What I liked most about MDSuites was the ability to schedule appointments easily and keep track of weekly appointments. Cons When my agency used MDSuites, our primary issue was the minimum amount of individuals that could log on to the software at one given time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DM Doug M. Physician Medical Practice ### "Great EHR! If your computer is from 1995!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 25, 2020 1\. Implementation and post-installation support were terrible. We really felt that we were on our own from that point on. Any problem we had was "our" fault. We bought new hardware to make sure it was in line with their "system requirements" and they tried to blame every problem on the hardware! 2. We are using the cloud-based system and it is unbelievably slow! Of course, they blamed it on our ISP, our WiFi router, Network cards, Kansas weather, etc. anything but crappy software. We replaced the hardware as they requested, and even doubled our speed with our ISP. Still super slow and hangs all the time. I wish I could post a video. Literally 5-10 seconds PER CLICK. It seems like not that long but it adds up over 20-30 patients per day. 3. You can't see various areas of the chart at the same time. This is hard to explain, but imagine you could only open one tab at a time on your browser. That's MDSuite! If I'm in the encounter and want to take a look at the Vitals while editing the HPI, I have to close (yes I said close) that tab, then navigate to the Vitals, click on it then (after 10 seconds) the Vitals tab opens. When I'm done with that, I have to go back to the column on the left and click on "Encounters" which then closes the "Vitals" tab (which takes a few seconds) then wait about 5-10 seconds for the encounter tab to re-open the note. 4. OB/GYN functions are a complete afterthought. To say there is a flow would be a lie. Pros The LOS calculator. They also allow template creation for encounters and notes, orders etc. Cons 1\. Implementation and post-installation support were terrible. Everything was our fault. 2. We are using the cloud-based system and it is unbelievably slow! Hangs all the time. 3. You can't see various areas of the chart at the same time. You get to see one tab at a time. See below. 4. We get "script errors" every day 5. It randomly loses or doesn't save certain portions of the chart such as "Assessment" or "Plan" 6. You can't even look at or edit the OB flow sheet unless you open new encounter 7. Once a note is completed, it makes an unalterable PDF file. You can't do addendums or anything. 8. After reviewing 30 or 40 labs, they stay in your review bin until you click on the "Refresh" button 30 -40 times to make them go away. If I forget, I'll find myself reviewing the same labs and signing off on the day after day. 9. Support doesn't do anything to effectively resolve the numerous problems we have had. 10. No tablet or phone support - I understand why..they can't even make it work on a PC! 11. I can't log in on more than one computer/account. If I'm in a patient room and step out, and need to look at another patient's chart, I have to log in on a different computer which will automatically log me out on the one in the exam room. 12. ICD codes in the system don't match the actual real codes in the manuals. For example, Z30 for contraception may come up as renal failure in MDSuite Reasons for choosing MDsuite EHR PDS offered discount since we had just re-upped for Practice Partner, so we migrated into MDSuite. Bad decision! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Christopher D. Owner/Senior Technician Information Technology and Services ### "Simple to use Practice Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 1, 2019 Overall the software has been great for our office being able to use it. Support is on-point and easy to get a hold of and make changes. They are able to remote in to help fix issues or walk staff through certain features. Pros Software is easy to use for most office staff without a large learning curve. Plenty of videos to watch to use the product Timely updates Helpful support without the need for large phone trees. Very helpful moving from Compumedic to MD Suite Cons Updating the server can be a real chore if you have seperate transmission and application servers Requires SQL, so management can be a pain if you ever have a corrupt database. Software support is expensive without contract. Looks a bit like it's out of 2000 - Windows 98 Style layout. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. jeffrey m. President, Physician Partner Medical Practice ### "Long time user" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 4, 2019 We started with a local support vendor that (after more than 10 years of frustration) we now discover has been sabbotaging our EHR system. In short - this person crashed our in house server, and PDS support came to our rescue. They worked overtime to discover what happened and how to best move forward. We had to start from scratch after 10 years and now we see how the system was supposed to run the whole time. It is working so much better than ever. We are an independent 4 provider clinic and can't afford something like Epic, and this system is delivering what we need at a cost we can afford. I simply can't thank their support enough for helping our practise literally survive after this incident. Without their help i think we would have had to close the doors. Pros The support we have received in our darkest hour with our EHR has been above and beyond. Cons See next note please as what was worst was our hardware support person and not MDsuite/PDS Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)