# dualmon Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about dualmon Software - reviews, pricing plans, popular comparisons to other Remote Desktop products and more. Source: https://www.capterra.com/p/145125/dualmon-Remote-Access --- # dualmon Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) dualmon ## What is dualmon? Remote access and support made easy. Switch your business to our Remote Desktop and get 50% off your first year! Unlimited unattended remote access plans starting at just $49 the first year for 10 computers with unlimited users, making dualmon the price leader for remote access solutions. Custom cobranding, session recording, remote deployment, file transfer, remote printing, computer group management, IP whitelisting, multi-factor authentication, remote diagnostics, usage reporting, and more. ## What is dualmon used for? [Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Remote Support](https://www.capterra.com/remote-support-software/) Recognitions Shortlist Best ease of use Best value for money Overall rating Based on 283 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price $19 Flat Rate, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Remote Desktop / 2025 - Remote Support / 2025 Our "Best of" badge program showcases products with the highest ratings... - Remote Desktop / 2026 - Remote Support / 2026 Our "Best of" badge program showcases products with the highest ratings... - Remote Desktop / 2026 - Remote Support / 2026 ## dualmon alternatives Highest Rated [4.7 (1,896)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Starting price $29.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (733)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (779)](https://www.capterra.com/p/146892/ISL-Light/reviews/) Starting price $34.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/145125/dualmon-Remote-Access/alternatives/) ## Who uses dualmon? Based on Capterra reviews from the past 4 years Company size Based on 144 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 144 reviews Entrepreneurs/Owners 36% Entrepreneurs/ Owners 36% IT & Software Development 32% Finance & Accounting 7% Administrative 6% Others 18% Top industries Based on 144 reviews Information Technology and Services 46% Accounting 24% Computer Software 15% Health, Wellness and Fitness 9% Other 6% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Remote Access/Control 5.0 (32) 87.50% of 32 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Unattended Access 4.8 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Manage computers located anywhere without the remote customer present at the other end Mobile Access 4.8 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Screen Sharing 5.0 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Digitally share screen view with others Troubleshooting 5.0 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Take actions to troubleshoot issues for networks, devices, etc. Access Controls/Permissions 4.8 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems dualmon 37 features Define levels of authorization for access to specific files or systems Highlight content and/or make notations about parts of content Verify the identity of users/devices to enable secure access Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Add customized logos and colors to align with company branding Access client's system information, including hardware and software configuration, to perform diagnostics Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Ability to chat online in real time Manage the process of planning and scheduling meetings, including agenda creation Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Access multiple screens from one centralized location Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Helps control, track and monitor printing processes Engage in direct, instant messaging with customers, users, etc. Access work applications remotely, for when working away from the office and/or traveling Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Print remote documents from multiple devices Deploy updates or install new software remotely Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Record and save a video file of what is happening on a computer screen Digitally share screen view with others At least a username and password is required to access the system Online portal through which end users can access the system, manage tasks, or obtain information Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Record active support and chat sessions for auditing and training Transfer a support session to another team member Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Set up connections to third-party platforms to improve business processes Take actions to troubleshoot issues for networks, devices, etc. Extra layer of security that requires not only a password and username but also something specific to that user Manage computers located anywhere without the remote customer present at the other end Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Features 4.7 (282) 4.7 Based on 282 reviews ## Pricing Value for money 4.9 (252) Free Trial [View pricing plan details](https://www.capterra.com/p/145125/dualmon-Remote-Access/pricing/) Pro $19.00 Flat Rate,Per Year It includes: - Unlimited Remote Access - Full-Screen View - Remote Printing - Transfer Files - Multi-Monitor Support - Screen Blanking & Input Blocking - Two-Factor Authentication - Copy & Paste Between Computers - iOS and Android Native Apps - Windows and Mac Desktop Apps - Remote Sound - Present Your Screen - End-to-End Encryption - Web-based Support Enterprise $99.00 Flat Rate,Per Year It includes: - Unlimited User Accounts - Computer Group Management - Custom Cobranding - Concurrent Sessions - Remote Deployment - IP Whitelisting - Remote Admin Elevate - Generate Usage Reports - Session Recording - Cross-Account Connections - Bulk-License Discounts - Telephone Support - Basic Remote Assist Assist $99.00 Flat Rate,Per Year It includes: - Unlimited Remote Assistance Sessions - Includes 20 User Accounts - Embeddable Assist Widget for your Site - Custom Cobranding - Multi-Monitor Support - Transfer Files & Remote Printing - Input Blocking & Screen Blanking - Hardware Diagnostics - Session Recording & History - Reboot & Reconnect - Remote Admin Elevate - Concurrent Sessions - Remote Sound - End-to-End Encryption - 5 Unattended Computers Value for money 4.9 (252) 4.9 Based on 252 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) ## Support, customer service and training options Customer Service 4.8 (202) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (202) 4.8 Based on 202 reviews ## User reviews Overall rating 4.9 Based on 283 reviews Filter by rating 5(245) 4(35) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent BN Brandon N. Controller Real Estate ### "Good remote work software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 9, 2026 It's been a good working experience with DualMon and it has helped me improve my work productivity . Pros I just like the ease of use for out of the office work. It makes it very easy and accessible to access my work information from my home and there doesn't seem to be any lag or issue with working with dualmon. Cons I wouldn't say I disliked anything about the software just maybe having more information on optional computers to remote work with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC abel c. IT Manager Banking ### "Best remote Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2026 An excellent solution with a proven track record of stability. In our experience, the application has remained completely error-free and highly dependable. Pros I highly recommend Dualmon for its speed and security. It is a proven, scalable platform that has consistently outperformed its competitors in our evaluations, making it the top choice for reliable remote management. Cons I haven't encountered any significant issues or downsides with DualMon so far; it works very reliably . The only thing I would like to see added is official support for Android, as having a dedicated app for that platform would make remote management even more flexible . Alternatives considered [LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/) [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) Reasons for choosing dualmon Dualmon is better quality and lower price. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TW Terry W. IT Support Consultant Information Technology and Services ### "Superb Remote Access Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 22, 2026 Pros The ease to be able to connect remotely without any pre installed software necessary. It is very good value for money compared to similar other products. Cons No features that I would require are missing from the product. I use it primarily to gain remote access to my clients PC/s to debug and resolve any issues. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Cheaper cost and no need to pre install. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EL Earl L. Acct Mgr Accounting ### "Very stable and efficient platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2026 It has been a benefit to our small company over many years. They do not change things either so I don't waste time learning their software and can just take care of our clients. Pros Ease of use and cost of the product compared to similar offerings. Secure access also. Not as many hoops to jump through for the same results. Cons There is nothing that I can think of. I do not have one hundred charactors to write about the program. It is all good with me. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TC Thomas C. President Design ### "Great product!!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 10, 2026 My experience with DualMon has been very good. In an era when people are pumping out 'remote access solutions', DualMon has been very beneficial for us without too much 'techy' stuff. It is easy to install and use. Pros Dual Mon is easy to use. There is two level authentication but it is not too fussy. There are no ads. It just seems to work!! Cons Sometimes, when setting us new machines, I have a hard time making sure the new User doe snot fall under my profile. It has happened in the past and I am sure it is user error but that sometimes is a pain. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CW Charlotte W. CEO Entertainment ### "Review of Dualmon" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 20, 2026 Pros Dualmon has always been easy to use, it's also easy to install and it has helped out with efficiency Cons Very difficult to say what I like least. I use it occasionally to access a computer that must remain on site. I think the only issue is when I logged into the on-site computer and used full screen I couldn't navigate away from it easily. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Julius H. Owner E-Learning ### "works great and is easy to set up and use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2026 Your product is east to set up, distribute and use. The remote connections survive restarts and also provide easy file transfers both to and from remote hosts. Pros easy of set up and use and distribute. Cons I have no complaints! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GR Giovanni R. MSP Owner Information Technology and Services ### "Simple and Easy to Use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 6, 2026 Pros I love Dualmon's pricing and affordability, and how easy it is to use their software. Cons It could offer more diagnostic information and bulk installation. I use it in conjunction with Atera. Alternatives considered [Atera](https://www.capterra.com/p/144309/Atera/) Reasons for choosing dualmon We chose Dualmon because of the their price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MT Michael T. Network engineer Computer Networking ### "works great, very affordable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 8, 2026 Pros easy to use and very reliable and much more affordable than most competitors. I cant recall ever having a problem with it, just login and connect to your system. has just about every feature you would need, i highly recommend dualmon Cons I really cant think of any negatives for the product as i already said it just works as expected, and i cant think af any downtime ever, so its also very reliable Switched from [LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/) The affordability of Dualmon is better than LogMeIn Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GW George W. Manager Accounting ### "Remarkable remote assistance software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 7, 2026 Pros This tool has been a great advantage to my company since the day we registered. It has helped in reducing our operational costs and has all the functionalities that the larger companies provide. I will continue to utilize this service for as long as possible. Cons Occasionally, the Android app might seem a little bit sluggish and difficult to utilize. Switched from [LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/) To find a different choice that is more convenient and economically advantageous. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/145125/dualmon-Remote-Access/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [TeamViewer ONE vs dualmon](https://www.capterra.com/compare/145125-194565/dualmon-Remote-Access-vs-TeamViewer)[AnyDesk vs dualmon](https://www.capterra.com/compare/145125-149595/dualmon-Remote-Access-vs-AnyDesk)[RemotePC vs dualmon](https://www.capterra.com/compare/145125-173304/dualmon-Remote-Access-vs-RemotePC)[Zoho Assist vs dualmon](https://www.capterra.com/compare/112011-145125/Zoho-Assist-vs-dualmon-Remote-Access)[GoToMyPC vs dualmon](https://www.capterra.com/compare/145125-193062/dualmon-Remote-Access-vs-GoToMyPC)[Iperius Remote vs dualmon](https://www.capterra.com/compare/145125-219280/dualmon-Remote-Access-vs-Iperius-Remote)[Splashtop vs dualmon](https://www.capterra.com/compare/145125-162972/dualmon-Remote-Access-vs-Splashtop-Business-Access)[Supremo Remote Desktop vs dualmon](https://www.capterra.com/compare/145125-177094/dualmon-Remote-Access-vs-Supremo-Remote-Desktop) [Pulseway vs dualmon](https://www.capterra.com/compare/141792-145125/Pulseway-vs-dualmon-Remote-Access)[Getscreen.me vs dualmon](https://www.capterra.com/compare/145125-202036/dualmon-Remote-Access-vs-Getscreen-me)[ScreenConnect vs dualmon](https://www.capterra.com/compare/145125-147830/dualmon-Remote-Access-vs-ScreenConnect)[ISL Light vs dualmon](https://www.capterra.com/compare/145125-146892/dualmon-Remote-Access-vs-ISL-Light)[RealVNC Connect vs dualmon](https://www.capterra.com/compare/145125-173752/dualmon-Remote-Access-vs-VNC-Connect)[LogMeIn Resolve vs dualmon](https://www.capterra.com/compare/145125-249584/dualmon-Remote-Access-vs-GoTo-Resolve)[Kaseya VSA vs dualmon](https://www.capterra.com/compare/100303-145125/Kaseya-VSA-vs-dualmon-Remote-Access)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)