# Anedot Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Anedot the right Fundraising solution for you? Explore 68 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145120/Anedot/reviews --- Anedot 4.8 (68) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Anedot Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews MN Muna N Customer Service RepArts and Crafts, 2 - 10 employeesUsed the software for: I used a free trial. “It simplifies payments and transaction tracking.“ January 22, 2026 MN Muna N Customer Service RepArts and Crafts, 2 - 10 employeesUsed the software for: I used a free trial. “Occasional delays or technical issues can occur.“ January 22, 2026 Norberto "Geremy" L Former City Council CandidatePolitical Organization, 2 - 10 employeesUsed the software for: 6-12 months. “This program makes it very easy to report donations. If there were a way to insert spending into the application, then campaigns would be saved so much time with one large report rather than having to consolidate.“ June 2, 2021 JP Jane P OwnerBroadcast Media, 11 - 50 employeesUsed the software for: 6-12 months. “Onboarding was tiresome and manual, with many delays that could have been avoided if there was any information communicated explaining what information was needed. But you deliver a piece of information - they get back to you 3 days to a week later, and let you know yet another piece of information is needed - which, if we had known about, would have been provided at the beginning of it.“ April 26, 2022 IC Ingrid C Business administration SpecialistExecutive Office, Self-employedUsed the software for: Less than 6 months. “I really appreciated it when I ran into data input issues.“ July 5, 2022 JP Jane P OwnerBroadcast Media, 11 - 50 employeesUsed the software for: 6-12 months. “That's pretty basic functionality that shouldn't need a support ticket.“ April 26, 2022 BT Brad T CEOOnline Media, 2 - 10 employeesUsed the software for: More than 2 years. “Hundreds of necessary elements are already implemented well, with options to customize the look and feel, collect custom donor data, collect donations by text, and create custom reports.“ December 17, 2020 BM Bobbie Jo M Operations ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “Only negative is that it is another login that donors have to know if they'd like to change/update their reoccurring donations.“ June 2, 2021 ## Showing most helpful reviews Showing 1-25 of 68 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andrew M. Digital & Creative Director Non-Profit Organization Management Used the software for: 2+ years ### "One-stop shop to raise MORE money for churches & non-profits" June 2, 2021 5.0 Great experience working with Anedot. I recommend them to folks whenever I get a chance. Pros Firstly, the leadership and customer support team are top notch. They are a phone call or a text away whenever you run into an urgent issue. They have been willing to make adjustments on their end to get the product to do what we needed it to. They take feature suggestions seriously and are continually rolling out new, useful updates. Their backend is extremely well-designed and intuitive and packed with features if you dig deeper. The forms are extremely low-friction for users, presenting the fields prominently and beautifully. Tools to manage gift multipliers, recurring gifts and abandoned shopping carts are well-designed. Cons Anedot is not a full CRM solution. Larger orgs will want to use a CRM to manage their file. However for smaller churches and non-profits, I believe Anedot and something like Mailchimp would be all you need to run your online fundraising & generate necessary reports on progress. Exporting reports from Anedot is very straightforward - again, the reports are generated on a per-transaction basis - I haven't found a way to export activity (donation history) for a specific user. However for a smaller org that's not a real problem - You can export the transaction history and then play with the CSV in Excel to get more specific answers. This isn't really a con. Few (reasonably priced) donation platforms offer a solid built-in CRM. You're not signing up with Anedot for a CRM - you're signing up with them because they have great forms that convert well, action pages (think petitions), competitive processing fees & absolutely stellar support. Review Source Response from Anedot July 9, 2021 Andrew, Thank you for taking the time to leave this review. Our team is passionate about serving our customers, so we're always happy to hear feedback like this! Thanks again! Here to help, Paul Dietzel Founder, Anedot FC Frank C. Executive Director Religious Institutions Used the software for: 1-2 years ### "Does What It Says It Will Do" September 15, 2021 5.0 We were looking for donor fundraising software comparable to PayPal that shared our values. Anedot was not only hands-on from day one, but our donors seem to feel more comfortable supporting online now. Before we saw lots of checks by mail. Pros Very easy to use software, that donors find easy to use as well. If there is any question Anedot support is back to you in a reasonable amount of time ... but I've only had to contact them once in the two years we've been using this. The cost is comparable to PayPay that we were using, and Anedot accepts PayPal payments as well. Cons The donors create their own login, but I wish I had a way (or have not found) to create an address database for doing postal mailings. We have this set up in separate software which can seem redundant. Alternatives considered [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Reason for choosing Anedot We felt their passion for helping people over them getting more customers. Switched from [GiveCentral](https://www.capterra.com/p/183911/GiveCentral/)[PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/) It was suggested by other Catholic nonprofits who use Anedot. Review Source Response from Anedot October 1, 2021 Frank, I appreciate your kind words! We are passionate about helping our customers. Here to help, Paul Dietzel Founder, Anedot VR Verified Reviewer Owner Broadcast Media Used the software for: 6-12 months ### "I can't believe these other reviews are real" April 26, 2022 3.0 Simply resetting the password doesn't work. That's pretty basic functionality that shouldn't need a support ticket. Pros It manages and exports into easy to use excel spreadsheets. Cons Many of the basics of user experience are completely difunctional. Onboarding was tiresome and manual, with many delays that could have been avoided if there was any information communicated explaining what information was needed. But you deliver a piece of information - they get back to you 3 days to a week later, and let you know yet another piece of information is needed - which, if we had known about, would have been provided at the beginning of it. Customer service takes 24 hours. They charge too much for a lack of service. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) To capture donor information. I probably would have been better served by having a web person create a form to work with PayPal. Review Source MN Muna N. Customer Service Rep Arts and Crafts Used the software for: I used a free trial ### "My experience with Anedot" January 22, 2026 5.0 my overall experience is very nice and i satisfied and i like i have become organized which make my life efficient. Pros Anedot is easy to navigate and user-friendly. It simplifies payments and transaction tracking. The platform makes managing donations more efficient. Cons Some features are limited without full access. The interface could be more customizable. Occasional delays or technical issues can occur. Review Source PDJ Pastor Doug J. State Treasurer Non-Profit Organization Management Used the software for: 1-2 years ### "Anedot is the best processing option for our pro life nonprofit!" November 18, 2019 5.0 From day one to now, our first year with Anedot has been stellar. Every state affiliate of National Right To Life should use this firmly pro-life, firmly conservative payment processing company! It’s a fantastic suite of fundraising tools! Pros The customer support is phenomenal, the built in tools are excellent, and we could not be more thrilled with Anedot. Cons Very minor tweaks could be made to some built-in wording on reports and formatting improvement on email notifications. Customer support has forwarded these concerns to the proper folks and we are confident that improvements will result. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing Anedot Great functionality, ease-of-use, ease of set up, and knowing that the company is firmly conservative and firmly pro-life. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) PayPal is firmly pro-abortion. PayPal was expensive. PayPal is practically lousy when compared to the excellent set of fundraising tools for accepting online donations that are provided as a built-in part of Anedot. Review Source Response from Anedot November 21, 2019 Pastor Doug, Thank you for your kind words. I also appreciate the feedback that you passed along to the team. Great things ahead! Here to help, Paul Dietzel Founder, Anedot WJ Wayne J. Executive Director Museums and Institutions Used the software for: 2+ years ### "Easy, Secure, Affordable" September 15, 2021 5.0 Excellent Pros Great interface for the web donation page. Easy to build or modify. Makes recurring donations easy. Inexpensive for non-profits. Cons Have not figured out how to thank donor directly from the donation email, but probably my fault. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing Anedot Better. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Anedot is easy to customize for non-profits and is genuinely built for donations. Review Source Response from Anedot October 1, 2021 Wayne, Thanks for leaving a review! We can definitely help you set up thank you emails. Reach out to help@anedot.com and our team will assist you. Here to help, Paul Dietzel Founder, Anedot YD Yvonne D. Marketing Director Civic & Social Organization Used the software for: 2+ years ### "So simple and easy!" February 2, 2021 5.0 Excellent customer service. Employees get back to me within 12 hours usually. Pros Anedot is perfect for low-dollar fundraising campaigns. It makes email marketing so much easier! It's effortless to set up and brings great results. Cons Transaction fees are a bit high but that's to be expected. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing Anedot Stripe requires developer setup. WinRed is too political. Review Source Response from Anedot February 19, 2021 Yvonne, Thank you for leaving a review! We are happy to hear that Anedot has helped make your email marketing easier. Here to help, Paul Dietzel Founder, Anedot CP Connie P. Campaign Coordinator Accounting Used the software for: 2+ years ### "Best software in the USA" March 26, 2021 5.0 Excellent Pros Easy to use and the professionalism of every single person I have talked with. Always ready to help and solve problem. Cons I like everything, so far I have nothing to complain. Reason for choosing Anedot Because none are as good as Anedot Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Because Anedot is easier to use and everyone treats you with respect and are eager to help. Review Source Response from Anedot April 5, 2021 Hi Connie, Thank you for your five-star review! We're always happy to hear from satisfied customers. Here to help, Paul Dietzel Founder, Anedot JR Jeffrey R. Candidate Political Organization Used the software for: Less than 6 months ### "Great for campaign" June 7, 2021 5.0 Overall, I really like the simplicity. Pros I love the clean look and design for campaign fundraisers. Cons I would like to have a QR code generator built in to the app. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) I appreciate the customer service from Anedot. Review Source Response from Anedot July 9, 2021 Hi Jeffrey, Thank you for the review and thanks for the feature request. If you have any other feature requests or feedback, please feel free to submit requests at feedback.anedot.com. Here to help, Paul Dietzel Founder, Anedot James A. Executive Financial Officer Political Organization Used the software for: 2+ years ### "Comptroller/Treasurer" November 18, 2019 5.0 This company is great! So customer friendly, it's a nice change from most other applications out there. Pros Anedot seamlessly integrates with other applications and its easy for both customers and back end users. Cons When filtering to a date range, the filter also adds only contributions. I need to change it back to all transactions so I get the withdrawals as well. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing Anedot Usability, cost, customer service Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Lack of customer service. Review Source Response from Anedot November 25, 2019 James, Thank you for using Anedot! We appreciate your review, as well as the thoughtful feedback. Here to help, Paul Dietzel Founder, Anedot JN James N. Treasurer Political Organization Used the software for: Less than 6 months ### "Easy Set Up, Secure and Full of Features" April 10, 2021 5.0 Pros The easy way to set campaigns for deployment on the website, through social media or via text messages was simple, yet the features are far superior to those offered by other options for collection of donations or contributions. Cons I have not yet had any issues with the product. The length of time that it took between submitting the application and having this activated, initially seemed to take a while, however given the authentication that is taking place, the few days it took didn't actually seem too long after all. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing Anedot The features and functions seem to surpass what is offered by these other services. Review Source Response from Anedot April 16, 2021 Hi James, Thank you for taking the time to leave a review. We're always happy to hear from satisfied Anedot users. Here to help, Paul Dietzel Founder, Anedot JL Jeanette L. Na Political Organization Used the software for: Less than 6 months ### "Excellent customer service" March 12, 2021 5.0 Easy to use. Great customer service. Pros Customer service—I like the fact when I called customer service I talked to a real person. I called again. Talked to the same person so I didn’t have to explain all over again. Cons Nothing yet! I just recently started using Anedot. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Anedot Easy to put on my website. The form was exactly what I needed. Review Source Response from Anedot March 18, 2021 Hi Jeanette, I wanted to personally thank you for taking the time to review Anedot. Our Service team is passionate about helping our customers, so I'm happy to hear that you had a good experience with them. Please let us know if you ever have any questions. Here to help, Paul Dietzel Founder, Anedot CH Cameron H. Associate Public Relations and Communications Used the software for: 1-2 years ### "Great Company, Great Support!" December 4, 2020 5.0 Anedot has a fantastic team! With regular updates on projects and a support staff that is always readily available and helpful, Anedot is remembered and recommended for all the right reasons. Pros The ease of use for Anedot is great! The fact that there is no up-front costs and Anedot simply earns a portion of all donations received is great! Cons A minor thing is that the initial setup process and multi-step verification can be confusing for some clients, but I understand that it's best to be safe rather than sorry when it comes to security. Review Source Response from Anedot December 17, 2020 Cameron, Thank you for the review and the kind words. We love serving our great customers like you! Here to help, Paul Dietzel CEO, Anedot JH Jonathon H. Sheriff Law Enforcement Used the software for: 6-12 months ### "Anedot has given me peace of mind with my Campaign Finances." September 24, 2021 4.0 I have been extremely impressed with my first campaign in 2017-2018. I also was delighted at how easy it was to re-engage in 2021-2022 for my current re-election campaign. The technical difficulties thus far, I have had great customer service support. I am very pleased with Anedot. Pros Keeps up with my Donations and gives me a convenient way to collect funding. Cons The difficulty of technically attaching "action buttons" and/or "links" to outside social media, sites, etc. Reason for choosing Anedot I used it before and for the difference, I was thinking, "if ain't broke, don't fix it." It gives me peace of mind, then I learned that Anedot was linked to Paypal. So it was a Win-Win for me. Review Source SB Susan B. Financial Secretary Religious Institutions Used the software for: 1-2 years ### "BBC Financial Secretary" March 5, 2021 5.0 During this time of Covid-19, Anedot has enabled our church to continue to receive our offerings without "skipping a beat." We have more and more younger families using it to give their tithes. Pros I am always notified by an email when we have a donation, so I do not have to continually check our account. It is always accurate and timely. Cons There's really nothing I dislike about Anedot. Review Source Response from Anedot March 9, 2021 Hi Susan, Thank you for using Anedot! We appreciate you taking the time to leave a thoughtful review. We love hearing from our customers, so please do not hesitate to reach out to us if we can ever be of assistance. Here to help, Paul Dietzel Founder, Anedot DO Deborah O. Director Non-Profit Organization Management Used the software for: 2+ years ### "Why Anedot?" September 19, 2018 5.0 My donors feel a sense of security donating on this platform. I enjoy working with the team at Anedot. Pros Easy to use and affordable fees. Very efficient Cons funds transfer wasn't always immediate, but better now Review Source Response from Anedot September 30, 2019 Deborah, Thank you for your review. I'm happy to hear that your donors feel safe donating with Anedot. Security and donor privacy are some of our top priorities! Thanks again. Here to help, Paul Dietzel Founder, Anedot JD John D. CEO Marketing and Advertising Used the software for: 2+ years ### "Thank you" September 1, 2020 5.0 Great staff and support team. Knowledgeable, responsive and good attitudes. Pros It's very user friendly. Easy to manage accounts and campaigns. Cons Welp, I guess it would be good to have more upsells and an online store. Review Source Response from Anedot December 3, 2020 John, Thank you for the review. We love our support team! We are always happy to assist and answer questions. Here to help, Paul Dietzel Founder, Anedot LS LOY S. Accountant Religious Institutions Used the software for: 2+ years ### "Anedot for Non-Profit Organizations - Review" November 27, 2018 4.0 Anedot has provided an easy to implement solution for online payments for our non-profit. We are very satisfied with the service. Pros Anedot is easy to set up and can be used on a website for online payments or for online donations in the case of a non-profit entity. The Anedot administrator dashboard is easy to navigate and contains all the information an accountant would need for proper reporting. Anedot has made improvements recently that allow online donations to be automatically transferred to the bank account you designate with frequencies of your choice: every 2 days, weekly or monthly. Cons Credit card processing fees are slightly above normal. Review Source Response from Anedot September 30, 2019 Loy, We appreciate the review and the feedback! Please do not hesitate to contact us if we can further assist you. Here to help, Paul Dietzel Founder, Anedot Brendan B. Chief Of Staff Political Organization Used the software for: Less than 6 months ### "Found on a recommendation, Anedot has lived up to the recommendation!" September 14, 2018 5.0 Pros It was easy to use and navigate. There are still somethings that you have to learn but the flow of the site makes it so that with little experience you can figure it out. Cons It does not work well with a mobile browser. Review Source Response from Anedot September 19, 2018 Thanks for the feedback! To clarify, the donation forms work very well on mobile browsers but account center for adjusting donation forms is not fully mobile optimized. NN Natalie N. Treasurer Political Organization Used the software for: 6-12 months ### "Quick Responses" September 1, 2020 5.0 Pros I love how quickly I get responses from the customer service team when I have questions. They have a super quick turnaround time. Cons I don't have any complaints about this product. Review Source Response from Anedot November 27, 2020 Natalie, Thank you for the review. We love our service team! We are always happy to assist and answer questions. Here to help, Paul Dietzel Founder, Anedot AG Amanda G. Consultant Fund-Raising Used the software for: 2+ years ### "Trusted online credit card process" December 1, 2020 4.0 Pros I like the ease of use. It is easy to download and manipulate data as needed. Cons I wish there was a file format option to choose to download for FecFile. Review Source Response from Anedot December 3, 2020 Amanda, Thank you for the review. We appreciate the feedback. We are always happy to assist and answer questions. Here to help, Paul Dietzel Founder, Anedot HS Harry S. Canidate Political Organization Used the software for: Less than 6 months ### "Easy" September 15, 2021 5.0 Raised plenty of money. Pros Seamless and less expensive than other programs I looked at. Cons It could be raised to post on social media. Review Source Response from Anedot October 1, 2021 Harry, Thank you for using Anedot! As always, we're here to help, Paul Dietzel Founder, Anedot MS Matthew S. Pastor Religious Institutions Used the software for: 6-12 months ### "Efficient and Easy " March 5, 2021 5.0 Provides ease of use for people to give on line donations Pros On line giving is easy to use as we link from our website. Like option for giver to pay fees if they wish. Cons As far as least, there is nothing to note. Reason for choosing Anedot Low fees, ease of use, fast set up Review Source Response from Anedot March 11, 2021 Hi Matthew, Thank you for the review. We love hearing from our customers! Here to help, Paul Dietzel Founder, Anedot RP Ryan P. COO Political Organization Used the software for: 2+ years ### "ANEDOT IS HANDS DOWN THE BEST IN THE BUSINESS" October 26, 2016 5.0 I have worked with many different digital platform and credit card processing companies over the last 10 years and have found that one company and their service s stands out among the rest, and that is Anedot. After 5 years of working with them, I don't and have not had one complaint about the service they offer. On every level, they provide a service that meets and exceeds all expectations. The user friendliness they offer saves time and eliminates problems. The multiple options that they have provides for fast and efficient workflow that I allows me to provide the best of service to my clients. Anedot's prices are extremely competitive, although I would choose their service over any others even if their fees were doubled. Although they excel in all fields , I would have to say that the one thing that sticks out from working with them is their customer service., which in my 10 years experience is unprecedented. With other companies, you are lucky to find an email address of an actual representative in case of questions or issues. With Anedot, I have multiple email addresses and direct phone numbers of Anedot reps. Communication has never been an issue. Not only are they always there, but they reach out and contact me in regards to any issues or potential issues as soon as they happen to keep me in the loop and on top of everything./ They work hard to rectify problems such as payment chargebacks and donor issues, keeping myself updated on statuses and resolutions. And the politeness of anyone I have evr talked to from Anedot is and always has been welcoming and uplifting. It may at this point sound like I work for them and are just fillin gout the best review possible to help my company. That is not the case however. All of these things are 100% true and accurate, and personally, I am so busy right now with the election 2 weeks away, I don't have time to write reviews on anything.- But as a small piece of gratitude for all that they have done for me over the last few years, I will make time. Anedot is the best of the best. Pros Recommend your product.? No, I insist on your product. But in a situation where recommendation is my only input, I always recommend Anedot. Cons I got nothing. Review Source Response from Anedot October 26, 2016 Ryan, Thank you for the very kind review. We appreciate your business and enjoy doing what we do -- so it makes it easy! Thanks again :) Here to help! BT Brad T. CEO Online Media Used the software for: 2+ years ### "Fantastic resource for scaling your political campaign or non-profit website" December 17, 2020 5.0 I've been using Anedot since at least my own campaign for public office in 2013. As a website developer for several dozen different campaigns and non-profit organizations, I've also recommended Anedot many times as a price-effective option to manage compliance/reporting requirements, easy setup, and integration. I've also set up hundreds of donation pages for different clients, and using the Anedot page builder is very straight forward. For some campaigns with more initial capital and a higher volume of donors, it may make more sense to build your own complete platform with a lower transaction cost, but for smaller campaigns, the cost brings a lot of value. Also, for the very few times I've needed to reach out to their customer support (probably less than 5 times in 7 years) their staff has always been very friendly, knowledgable, and helpful. Pros Using Anedot allows campaigns and non-profit organizations to "hit the ground running" with the ability to start raising funds in a FEC-compliant manner as early as the same day they apply for their account. Hundreds of necessary elements are already implemented well, with options to customize the look and feel, collect custom donor data, collect donations by text, and create custom reports. Rather than needing to build out a custom platform each time requiring thousands of dollars of investment, campaigns can start collecting money quickly and securely. Cons There are a few elements that still need to be improved for more complete integration with some web campaigns, such as full native web embed (rather than using iframes), full CSS control of the layout, and full API integration for e-commerce and other tools. I understand these could lead to issues for some smaller campaigns, but these kinds of "power tools" would be very helpful for certain use cases. Review Source Response from Anedot February 4, 2021 Hi Brad, Thank you for the review and the thorough feedback. We appreciate hearing from our customers. Here to help, Paul Dietzel Founder, Anedot Talk to a Capterra advisor for free and get results within 15 minutes.