# Page 3 | WellnessLiving Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is WellnessLiving the right Club Management solution for you? Explore 608 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145039/WellnessLiving/reviews

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WellnessLiving

4.4 (608)

[View alternatives](https://www.capterra.com/p/145039/WellnessLiving/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of WellnessLiving

## Showing most helpful reviews

Showing 51-75 of 608 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DJ

David J.  
Lead Marketing Strategist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Do Not Recommend Whatsover"

May 21, 2025

1.0

It has not been pleasant. If you are reading this, find another CRM and marketing automation platform. This has little going for it with lack of trasnparency, lack of support, lack of API support.

Pros

This has been a difficult experience trying to get a hold of anyone. I can't in good faith recommend this company for any of my clients.

Cons

They took money but don't offer any support. I have numerous emails, I've reached on on their social media, I've never received an acknowledgement or any call backs.

Review Source

Response from WellnessLiving Systems

May 22, 2025

Hi David, thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with WellnessLiving did not meet your expectations, and we sincerely apologize for any frustration caused by our communication or support processes. What you’ve described does not reflect the level of service we strive to provide. Our goal is to deliver a seamless onboarding and support experience for every business, and it’s clear that in your case, we fell short. We take concerns about lack of responsiveness and transparency very seriously. A senior member of our customer success team will to reach out to you shortly to address your concerns. Best regards, Benjamin K.

TJ

Tyla J.  
Fitness Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great app to have"

May 3, 2025

4.0

Overall Wellness Living is a good app to have for your business if you have a gym. It is user friendly for the clients and personal trainers.

Pros

I love the access to information that is available for your business that relates to the customers/clients.

Cons

The app is a little glitchy at times so there have been so many updates that needed to be pushed through every week.

Review Source

Response from WellnessLiving Systems

May 6, 2025

Hi Tyla, thank you so much for sharing your thoughts with us! We are glad to hear that you find WellnessLiving to be a valuable tool for your business and that it has been user-friendly for both your clients and personal trainers. Our goal is to provide a seamless and intuitive experience that supports fitness businesses in delivering top-tier service and managing day-to-day operations with ease. We also appreciate your honest feedback about the app’s performance. While we are constantly working to roll out updates that improve functionality and introduce helpful new features, we understand that frequent updates and occasional glitches can be disruptive. Please know that our development team is continuously optimizing app performance and stability based on user feedback like yours. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Warm regards, Benjamin K.

BR

Beverly R.  
Operations Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great customer support!"

September 25, 2025

5.0

Overall, it has been a smooth experience, like with any booking software with built in POS system, there are additional fees but this cannot be avoided. The customer experience has been good overall.

Pros

I found that the entire process from the intake call to onboarding, registering for the app and figuring out the backend of how to use the software was a smooth experience. Good customer support, responsive and informative.

Cons

I did not like that the pricing and currency is in USD which means it fluctuates for Canadian companies as the conversion fluctuates and also it is more expensive for us.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing WellnessLiving

A friend recommended wellness living instead of mind body.

Review Source

Response from WellnessLiving Systems

September 29, 2025

Hi Beverly, Thank you so much for taking the time to share your experience! We’re thrilled to hear that your onboarding process, app registration, and backend setup went smoothly, and that our customer support team has been responsive and informative throughout your journey with WellnessLiving. Providing a seamless experience for our clients is always our top priority. We also appreciate your feedback regarding pricing and currency conversion. We understand how important this is for our Canadian customers, and your input will be shared with our leadership team as we continuously work to enhance our services. We’re grateful for your trust in WellnessLiving and for choosing us based on a friend’s recommendation—it means the world to us. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com Best regards, Benjamin K.

LG

Liz G.  
Program Director  
Sports  
Used the software for: 2+ years

### "Great product and support"

April 16, 2025

5.0

Great product and accessible, friendly support for our client management. Also really like the Presence Website team to keep our website looking its best.

Pros

The ease of adding clients and managing classes and event offerings. We moved over from MindBody online several years ago and found Wellness Living to be much easier to use and more attractive and functional overall.

Cons

The attendance kiosk that runs 24x7 and unattended at the studio for client check ins does not work as seamlessly as we would like.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Their software was dated, their support was unavailable, and I was unable to make schedule and event changes work independently without needing to call their support.

Review Source

Response from WellnessLiving Systems

April 21, 2025

Hi Liz, Thank you so much for your wonderful review and for highlighting both your positive experience and helpful feedback! We are delighted to hear that WellnessLiving has been a great fit for your business, especially in making client and class management easier and more visually appealing compared to your previous platform. It is also fantastic to know that you have enjoyed working with our Presence Website team, we love helping partners like you create beautiful, functional websites that reflect your brand. We appreciate you bringing up the attendance kiosk. While many of our clients find it helpful for self-service check-ins, we recognize there's always room for refinement. A senior team member will be reaching out shortly to better understand your concerns and help troubleshoot or optimize your kiosk setup for smoother operation. Warm regards, Benjamin K.

SE

Shawn E.  
Massage Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great software for a small buisness"

May 5, 2025

5.0

This has been one of the best software suites I have used for my company, it easily handles scheduling, client profiles, notes, and cashing out people. The best part is all the therapists can see their schedules for the day right from their phone.

Pros

Great scheduling, therapists can see their scheduled appointments, can do your notes using your phone, etc.

Cons

it can be difficult to get used to when using it on your phone.

Review Source

Response from WellnessLiving Systems

May 7, 2025

Hi Shawn, thank you for taking the time to share your experience! We’re so glad to hear that WellnessLiving has been one of the best software solutions for your business. It’s great to know that features like scheduling, client profiles, SOAP notes, and mobile access are making a positive impact for both you and your team. We appreciate your feedback regarding the mobile experience. While we’re happy that your therapists are able to conveniently view their schedules from their phones, we also recognize that there’s always room to improve the overall mobile usability. Your insight helps guide our ongoing development efforts—we’re constantly working on refinements to make sure the app is as intuitive and seamless as possible. Thank you again for your support, and please remember: Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K.

FA

Fiona A.  
Studio Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Fantastic System for our Fitness & Dance Studio"

April 7, 2025

5.0

An excellent overall experience, the customer service is really good - any queries are answered quickly and effectively.

Pros

We have been using Wellness Living for around 3 years now and it works so well for our Fitness and Dance studio. It is easy to operate for both staff and clients, through our website or App and it is constantly being updated with new features and improvements. We can tailor our class packages and payments very easily to suit our all our different membership offerings, and also aids the administration of our staff and instructors salaries etc. Wellness Living also provides a vast range of different reports that are invaluable in helping us assess our ongoing performance and also plan our future strategies. Would highly recommend.

Cons

We really haven't found any negatives aspects to working with Wellness Living

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Better features and cost effectiveness - great customer service

Review Source

Response from WellnessLiving Systems

April 8, 2025

Hi Fiona, thank you so much for taking the time to share your experience with WellnessLiving! We are absolutely delighted to hear that the platform has been a strong and reliable partner in running your Fitness and Dance studio over the past three years. Knowing that both your team and your clients find the system easy to navigate, whether through the website or mobile app is exactly the kind of feedback we strive for. It is fantastic to hear how you have been able to tailor your class packages and memberships with ease and that our reporting tools are helping guide your business decisions and growth strategies. We take great pride in providing an all-in-one platform that empowers businesses like yours to operate smoothly and scale confidently. Our product team is always working hard behind the scenes to roll out new features and enhancements based on valuable feedback from partners like you. Best Regards, Benjamin K.

KS

Kelli S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great software"

May 28, 2025

5.0

Great software, easy to learn & use for staff & clients. Easily links to Zoom. Easy client & staff apps, although the apps don’t do everything, they are easy to use.

Pros

Easily links with Zoom, user friendly and excellent for studios. Easy to learn for staff & students.

Cons

Slow support response. Software has a delay and not super fast, about 2 minute after entering client info. Staff app doesn’t update immediately, have to close it down & reopen to update.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

I switched in December 2021 or 2022 I switched

Review Source

Response from WellnessLiving Systems

June 2, 2025

Hi Kelli, thank you so much for sharing your experience and for the kind words! We’re thrilled to hear that you find WellnessLiving easy to use for both staff and clients, and that our Zoom integration has helped simplify your virtual class setup. It's always great to hear that the system is intuitive and beneficial for studios like yours! We appreciate your feedback about the app responsiveness and support speed. We’re actively working to improve both app performance and update refresh rates to provide a smoother, faster experience. In the meantime, closing and reopening the app -as you've discovered is a helpful temporary workaround while updates sync fully. We also want to ensure your support concerns are heard. Our team is here 24/7 and we aim to resolve inquiries as quickly as possible. If you're still experiencing delays or technical hiccups, please reach out directly at support@wellnessliving.com so we can investigate further and assist you right away. Warm regards, Benjamin.

JT

Jason T.  
Head Coach and Founder  
Sports  
Used the software for: 2+ years

### "Great, Flexible booking platform"

March 21, 2025

5.0

We have been using wellness living for a number of years and the platforms a great fir for our Swim Coaching business. It allows us to set up lots of different session type for our customers to easily book and schedule on line, whether these are tailored individual appointments, or one off or regular group sessions.

Pros

Wellness living are always striving to improve the platform, and much of this is based off of customer requests for feature to make their life easier and the business more effective and efficient.

Cons

Occasionally the platform suffers from errors after an update, but these are usually rectified in the background quickly once reported.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Rising costs were making mind body more expensive than its competitors

Review Source

Response from WellnessLiving Systems

March 28, 2025

Hi Jason, thank you for taking the time to share your experience with WellnessLiving! We are delighted to hear that our platform has been a great fit for your Swim Coaching business and that it provides the flexibility you need for managing various session types with ease. It's wonderful to know that you appreciate our commitment to continuous improvement based on customer feedback. We truly value input from business owners like you, as it helps us refine and enhance the platform to better serve your needs. We also appreciate your patience regarding occasional post-update errors. Our team is always working behind the scenes to ensure any issues are resolved as quickly as possible to maintain a seamless experience. If there's anything we can do to further optimize your workflow, please do not hesitate to reach out. Our 24/7 support team is always available at support@wellnessliving.com. Best regards, Benjamin K.

EO

Edgardo O.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Wellness Living software review"

March 24, 2025

5.0

This is the 3rd software company that I have used, and I am definitely pleased with it. they are constantly adding features to better serve their customers which in turn helps our customers. Price wise is about the same as others. Support has been top notch every time I have interacted with them. This alone is hands down one of the best reasons to use them. I've been a customer since 2023 and I have recommended them to others as well.

Pros

The system itself has so many options. Price is on par with others. Support is unbelievably helpful. Constantly upgrading the system.

Cons

Price can be slightly lower to really leverage against competitors and to entice companies to use their software vs others. Set up, because of so many options, was very frustrating. Once they were able to get support on the phone with me, they spent hours making sure everything was set up including follow ups.

Alternatives considered

[Pike13](https://www.capterra.com/p/225933/Pike13/)

Reason for choosing WellnessLiving

The price was lower and wellness living had More options

Switched from

[Pike13](https://www.capterra.com/p/225933/Pike13/)

The price was lower on the credit card fees. More Options.

Review Source

Response from WellnessLiving Systems

March 26, 2025

Hi Edgardo, thank you for your detailed review and for choosing WellnessLiving as your software solution! We are thrilled to hear that our wide range of features, competitive pricing, and top-notch support have made a positive impact on your business. It’s great to know that our continuous upgrades are helping you serve your customers better! We also appreciate your feedback on pricing and the initial setup process. Our goal is to provide the best value possible while ensuring a robust and feature-rich platform. We understand that setup can be complex due to the many customization options, and we’re glad our support team was able to assist you through the process. Cheers, Benjamin K.

SS

Sarah S.  
Yoga Instructor, Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Its a good software. Mostly user friendly. "

March 20, 2025

5.0

It's been up and down. I don't enjoy working with security metrics and paragon. I really had to push to get several issues resolved. I have tried other softwares. Like all software, there is a learning curve. Once I got the set-up figured out and got some assistance from WL to handle the security metrics and paragon, I'd say WL is the best software for the price. The AI help chat is a big improvement as well. Most of my immediate operational questions are answered very efficiently and instantly with the AI chat. Also, they WL team seems like they are continuously making improvements.

Pros

\[sensitive content hidden\] was a huge help! You can really tailor the software to fit your business needs. (Which means the backend is pretty complex) It takes some learning & setup time trial and error. But once you figure it all out, the workflow is easy and efficient. My employees find it pretty intuitive to use.

Cons

The payment processor, Paragon & Security Metrics. I wish WL switch to Stripe. So much easier and the Stripe hardware is so much better!

Alternatives considered

[Momence](https://www.capterra.com/p/229516/Ribbon/)[Walla](https://www.capterra.com/p/265361/Walla/)

Reason for choosing WellnessLiving

It was already installed. The price was better.

Switched from

[Arketa](https://www.capterra.com/p/212718/Sutra-Fitness/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Acuity was a clunky mess. After a year and a half with WL, I switched to Arketa. I like several of Arketa's features better than WL's; however, the price of Arketa didn't make up for the difference in what we were not able to do.

Review Source

Response from WellnessLiving Systems

March 25, 2025

Hi Sarah, thank you for sharing your experience with WellnessLiving! We’re happy to hear that you’ve found our software to be user-friendly and customizable to your business needs. It’s great to know that once the setup was complete, your workflow became smooth and efficient, our goal is always to provide a system that grows with your business! We also appreciate your kind words about our team’s support and continuous improvements. Our AI chat was designed to provide instant answers, and we’re glad it’s been helpful in your day-to-day operations. We understand your concerns regarding payment processing. While Paragon and SecurityMetrics are our current partners, we’re always exploring ways to enhance our system, and your feedback is valuable. We’ll be sure to pass your comments along to our team. If you ever need further assistance, our 24/7 support team is here for you at support@wellnessliving.com. Best regards, Benjamin K.

IG

Isis G.  
Admin Marketing  
Music  
Used the software for: 2+ years

### "Wellness works for most apt businesses!"

March 21, 2025

4.0

Most problems are solvable with workarounds if they do not develop a solution for you right away. Overall the program solves a lot of our customer account management problems in a secure way. It also solves a lot of scheduling issues and teacher management issues. The learning curve is quite steep however and you need tech savvy staff to use the program and personally, I recommend assigning a team lead.

Pros

Wellnessliving is a dynamic UI for small businesses that focus on appointments, classes and retail add ons. I liked that once you understand the logic of the UI you can easily manage workarounds for your business regardless of what type of business it is.

Cons

The program is fitness-centric so sometimes there are limitations in the program especially around payment plan styles which we found frustrating.

Alternatives considered

[My Music Staff](https://www.capterra.com/p/148451/My-Music-Staff/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing WellnessLiving

Wellnessliving had more features that suited a music school at the time.

Switched from

[ACTIVE Network](https://www.capterra.com/p/221947/ACTIVE-Network/)

It was insanely expensive and super complicated.

Review Source

Response from WellnessLiving Systems

March 26, 2025

Hi Isis, We would like to take opportunity and thank you for sharing your feedback. We’re happy to hear that our platform has been a great solution for managing appointments, classes, and retail add-ons, and that once familiar with the system, it provides flexibility for different business needs. Your insights into customer account management and scheduling efficiency are truly appreciated! We also acknowledge your feedback regarding payment plan styles and the fitness-centric nature of the platform. We’re always looking for ways to make our software more adaptable across industries, and your input helps us prioritize future improvements. If you have specific enhancements in mind, we’d love for you to submit feature requests through our Community Forum. We appreciate your support and look forward to continuing to help your business thrive! Our 24/7 support team is always here if you need assistance reach us anytime at support@wellnessliving.com. Best regards, Benjamin K.

MN

Monica N.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Love the service Wellness Living provides."

March 17, 2025

5.0

I love the ease of the scheduling for myself and my staff. I was building my own schedule every week and it was exhausting. No other platform fit with my type of business. Wellness Living had exactly what I needed and helped me get started with ease. I have also utilized their client app and FitBuilder and recently have opted into their website building. I love the education and support they give to all of their clients. So grateful for them for my business!

Pros

The ease of scheduling for my staff. I can schedule classes/trainings/staff all in one.

Cons

I haven't had many issues but I find it a little difficult to reach them through any avenue other than email. Sometimes I need a quick response and fix.

Alternatives considered

[PtEverywhere](https://www.capterra.com/p/207183/PtEverywhere/)

Reason for choosing WellnessLiving

Wellness Living fit better for scheduling purposes and it integrated my gym as well as my Physical therapy business and scheduling for my staff.

Review Source

Response from WellnessLiving Systems

March 25, 2025

Hi Monica, thank you for your thoughtful review! We’re so happy to hear that WL has made scheduling effortless for you and your staff. It’s great to know that our platform fits your business needs perfectly and has streamlined what used to be a time-consuming process. It’s also exciting that you’re taking full advantage of our ecosystem, from the client app to FitBuilder and now our website builder! We love that you find value in the education and support we provide, we’re always here to help our clients grow and succeed. We appreciate your feedback on response times through different channels. While email support allows us to track and resolve issues efficiently, we understand the need for quicker responses. Our team is always working to enhance communication, and we encourage you to explore our live chat and phone support options when you need immediate assistance. All the best, Benjamin K.

RS

Rachael S.  
Owner  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Five stars!"

March 19, 2025

5.0

We switched to WellnessLiving almost two years ago now, and it's been working great for us! The transition from our old booking platform was as seamless as they could make it, and our clients love how intuitive and easy-to-use WL is. The apps also work really well and make client check-in a breeze, even when the internet is out or an instructor (who is relatively unfamiliar with the software) has to use it. WellnessLiving is also significantly more affordable than our old, often clunky, program. It works great for our needs as a small yoga studio!

Pros

The price point is great and the software is super easy to use!

Cons

We've been with WellnessLiving for about two years and had minimal issues come up - occasionally we'll think of a feature that we wish existed or was integrated, but all-in-all, it's worked great for us!

Alternatives considered

[Momence](https://www.capterra.com/p/229516/Ribbon/)

Reason for choosing WellnessLiving

Greater value in terms of what we'd be getting for the price (branded app, livestream option, multiple location options, etc.).

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Mindbody wasn't working well for us in terms of functionality (we encountered lots of glitches, and found the program hard to navigate/use) or price/value.

Review Source

Response from WellnessLiving Systems

March 20, 2025

Hi Rachael, thank you for your fantastic review! We're thrilled to hear that WellnessLiving has been a great fit for your yoga studio over the past two years. It’s wonderful that the transition from your previous booking platform was smooth and that both your team and clients find the software intuitive and easy to use. We’re also happy to know that the mobile apps have been a helpful tool for seamless check-ins even in less-than-ideal situations like internet outages! Affordability without compromising on features is something we strive for, so we’re delighted to hear that WellnessLiving has provided great value compared to your previous system. We appreciate your feedback about feature integrations and always welcome suggestions for improvements. Our team is continually working on updates, and we’d love to hear more about what functionalities would enhance your experience. All the best, Benjamin K.

AL

Ayobami L.  
Retail admin  
Retail  
Used the software for: 1-2 years

### "Wellness Living Review"

July 16, 2025

5.0

My overall experience has been remarkable with wellness living. Tried out a first exercise training program from this platform all fork comfort of home and it was absolutely remarkable

Pros

Best fitness comms forum software I've used so far. Most love the infusion of the love events to the recorded events easily

Cons

Navigation sometimes can get very interesting, with so much tabs embedded but overall is a great platform I've engaged with.

Review Source

Response from WellnessLiving Systems

July 22, 2025

Hi Ayobami, Thank you so much for your kind words and for sharing your remarkable experience with WellnessLiving! We’re thrilled to hear that you enjoyed your first training program from the comfort of your home and found the platform’s live and recorded event integration valuable. We appreciate your feedback regarding navigation. With our platform’s wide range of features, we understand it can feel like there’s a lot to explore at first. We’re constantly improving the user experience to make navigation simpler and more intuitive. In the meantime, our 24/7 support team is always happy to guide you or share tips on streamlining your dashboard setup to suit your needs. Thank you again for being a part of the WellnessLiving community! Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K.

SB

Susan B.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Wellness Living is a Very Robust System"

March 4, 2025

5.0

Spend the time getting to know the system in the beginning so you utilize all that wellness living has to offer. It can only help your business

Pros

The app function is cool, easy to use and my students love it.

Cons

The system is very robust with a ton of functionality so it takes time to learn all that you need to know, but their support staff is friendly and very helpful.

Review Source

Response from WellnessLiving Systems

March 10, 2025

Hi Susan, thank you for sharing your honest feedback. We genuinely feel sorry to hear that WellnessLiving didn’t fully align with your needs. We strive to create an intuitive platform, but we understand that every business operates differently. We do appreciate that you found the app easy for students to use! We’re also concerned to hear that your support experience wasn’t always as helpful as it should be. We have already initiated an internal process to understand where we could have done better. A senior member of our team will be reaching out to better understand your concerns and see if there’s anything we can do to improve your experience. If there’s anything we can assist with in the meantime, please don’t hesitate to reach out at support@wellnessliving.com. We truly value your feedback. Best regards, Benjamin K.

CE

Cameron E.  
C.O.O.  
Music  
Used the software for: 2+ years

### "Way better than our last CRM "

March 12, 2025

5.0

Overall its a huge improvement for our team!

Pros

I am a fan of Wellness Living compared to our last CRM. I appreciate the quick improvements that are made when enough people make a suggestion.

Cons

I do feel like the reports that are available can be a little limiting at times for pulling specific metrics. I also wish it had more official invoicing capabilities. Some client types we work with get funding from government programs and require official invoices that we have to go outside of the system for. Other than that we love it

Review Source

Response from WellnessLiving Systems

March 14, 2025

Hi Cameron, thank you for your great review! We're so glad to hear that WellnessLiving has been a huge improvement for your team and that you appreciate our commitment to continuous improvements based on customer feedback. Your experience is exactly what we strive for helping businesses run smoothly with a system that evolves to meet their needs. We appreciate your feedback on reporting and invoicing. We understand the importance of having more robust invoicing capabilities, especially for businesses that work with government-funded clients. While we offer various reporting tools, we recognize that every business has unique requirements, and we’ll be sure to share your insights with our development team for future enhancements. It's fantastic to hear that you love the system overall! If you ever need assistance or have more suggestions, our 24/7 support team is always here and reachable at support@wellnessliving.com. Best regards, Benjamin K.

JD

Joshua D.  
Owner  
Alternative Medicine  
Used the software for: 1-2 years

### "Best Software and They Care!"

February 12, 2025

5.0

Best scheduling software company out there that actually cares about their customers.

Pros

I own Ease Wellness in Memphis, TN. We swapped from Mindbody to WellnessLiving in 2023 and it has been the best thing for our business. The system is so user friendly for business owners, but more importantly customers. Their white label app is amazing and worth every penny it costs. They have so many automated emails and marketing templates that you can use to grow your business. Their reports and tracking information is better than any software we have used. Finally, they actually listen to their customers and implement changes. Any business that has a scheduling need should switch ... TODAY!!

Cons

They don't track some metrics the way my business needs exactly, but I am able to work around it with the reports they do have. To be fair, I have a very detailed excel file I use to track our KPIs.

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reason for choosing WellnessLiving

It is better and has more features. Plus the white label app.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Mindbody is designed for the early 2000s with an enormous price tag to boot.

Review Source

Response from WellnessLiving Systems

February 20, 2025

Hi Joshua, we would like to take this moment to thank you for your incredible review and for sharing your experience with everyone online. We’re so glad to hear that switching to WellnessLiving has been the best decision for Ease Wellness! Our goal is to provide a user-friendly, all-in-one platform that supports both business owners and their customers, and we’re thrilled to know that our white-label app, automated marketing tools, and reporting features have been valuable to you. We truly appreciate your feedback on metrics tracking. While we offer a wide range of reports, we understand that every business has unique needs, and we’re always working on improvements based on user input. If you have specific requests, we’d love to hear them! Thanks again for your support and recommendation. We always want to hear from our customer like you to improve every day. Best regards, Benjamin K.

HK

Hannah K.  
Coach  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "WellnessLiving Review "

March 28, 2025

2.0

Frustrating due to its poor design and overcomplication.

Pros

It is easy to communicate with clients without sharing your phone number. I like the specificity of the calendar function.

Cons

It is slow to load, over complicated app navigation, poorly streamlined. It is also difficulty to navigate client booking for the actual client. Client always has so many questions due to the booking options on their end.

Review Source

Response from WellnessLiving Systems

April 3, 2025

Hi Hannah, thank you for sharing your honest feedback with us. We are truly sorry to hear that you’ve found the platform slow to load and the navigation complicated for both you and your clients. Your experience is very important to us, and we want to make sure we address your concerns effectively. A senior member of our team will be reaching out to you shortly to discuss these challenges and work toward a resolution that improves your experience. We appreciate your patience and the opportunity to improve. Best regards, Benjamin K.

DS

Danielle S.  
Wellness Coordinator Fitness Center Manager  
Education Management  
Used the software for: 6-12 months

### "Everything and MORE!"

March 6, 2025

5.0

Overall it has been night and day from our previous software. It's easy, very user friendly and does everything we need it to do and more.

Pros

We like how easy and intuitive it is to use.

Cons

We don't love that you have to email them to remove someone from your database. We also wish there were an option to have a waitlist without putting in credit card info. Although we are a free gym and there would be no charge, we do not wish to accept credit card info for liability and privacy concerns.

Switched from

[Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)

too expensive and it wasn't easy to use.

Review Source

Response from WellnessLiving Systems

March 10, 2025

Hi Danielle, thank you for your amazing review! We’re thrilled to hear that WellnessLiving has been a complete game-changer for your business and that you find it intuitive and easy to use. Our goal is to provide a seamless experience that not only meets but exceeds your expectations, so knowing that our platform does everything you need and more is fantastic to hear! We appreciate your feedback regarding database removal and the waitlist process. We understand that for businesses like yours, having full control over your client records and offering a waitlist without requiring credit card information would be beneficial. While these processes are designed with security and system integrity in mind, we value your insights and will pass them along to our development team for future improvements. Thanks again for your support and thoughtful feedback. We appreciate you taking your time and sharing your feedback. Best regards, Benjamin K.

Elizabeth B.  
Studio Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Wellness Living for the Win!"

January 22, 2025

5.0

Wellness Living includes features like book-a-spot, class wait-list, and so many helpful features we needed but were going to have to pay extra to have with other software. We actually tried another software and quickly realized, how Wellness Living is the best out there and offered at an affordable price. Also, any time we’ve needed help, we always enjoy interacting with their customer service.

Pros

All the features included is the best part!

Cons

There is a lot to navigate, but the customer service team is super helpful.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing WellnessLiving

For a lesser price, we were receiving more from Wellness Living.

Switched from

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

The other product didn’t have the capabilities we needed.

Review Source

Response from WellnessLiving Systems

January 23, 2025

Hi Elizabeth, thank you for your fantastic review! We’re thrilled to hear that WellnessLiving has been such a great fit for your needs and that you’re enjoying all the built-in features like book-a-spot and class wait-lists. It’s amazing to know that our platform has saved you from additional costs while providing the functionality you needed. We appreciate your feedback about navigating the platform. With its robust capabilities, we know there’s a lot to explore, but we’re so glad our customer service team has been helpful along the way. We’re always here to ensure you have a smooth experience and get the most out of the software. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K.

EL

Emerie L.  
Pilates Instructor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "WONDERFULLY MADE"

February 7, 2025

5.0

Love it so much. It’s truly helped our studio grow.

Pros

I have been using Wellness Living now for almost 3 years and have been LOVING it!! It’s a wonderfully made program that has more features on it than I ever dreamed. I am the CEO of Paradiso Pilates and we are thrilled to have Wellness Living be apart of our daily life.

Cons

Non

Switched from

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

Because Vagaro sucked lol.. wasn’t impressed

Review Source

Response from WellnessLiving Systems

February 10, 2025

Hi Emerie, thank you for such a fantastic review! We’re absolutely thrilled to hear that WellnessLiving has played a role in the growth of your studio. It’s incredible to have been part of your journey for almost three years, and we’re so happy that our platform has exceeded your expectations with its features.We love having you as part of the WL family and truly appreciate your support. If there’s ever anything we can do to make your experience even better, don’t hesitate to reach out to us at support@wellnessliving.com. We would be more than happy to help. All the best, Benjamin K.

NC

Noah C.  
Front Desk  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Shaolin Hung Fut Kung Fu WL review"

April 4, 2025

5.0

Wellness Living is a great tool that we use at my kung fu school in MD. It is very intuitive and user-friendly, and allows us to easily keep a record of attendance!

Pros

The user interface is very easy to understand, with all sections laid out in intuitive places.

Cons

There is nothing that I dislike about Wellness Living!

Review Source

Response from WellnessLiving Systems

April 8, 2025

Hi Noah, thank you so much for your kind words and for sharing your experience with WellnessLiving! We are thrilled to hear that our platform has been such a valuable tool for your Shaolin Hung Fut Kung Fu school. It is fantastic to know that the intuitive layout and user-friendly interface have made managing your operations, especially attendance tracking, smooth and efficient. We love supporting martial arts schools like yours, where structure and consistency are key. Your feedback is a wonderful reminder of the importance of having an easy-to-navigate system for both staff and students. If you ever have questions, ideas, or need assistance down the road, our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com Thank you again for being part of the WellnessLiving community, we are honored to support your school’s journey. Warm regards, Benjamin K.

JC

Janine C.  
Owner  
Professional Training & Coaching  
Used the software for: 2+ years

### "Highly recommend "

January 17, 2025

5.0

Overall positive experience. I value how this system is able to have multiple users, and users with different modalities (pilates, osteotherapy, ect). When one therapist needs SOAP notes they can access this option.

Pros

We picked Wellness Living as our scheduler as it had all the accessibility we needed from a scheduler system for both our wellness element of Osteotherapy and studio element for Pilates. We wanted classes to be seen under a full schedule view, which they have, and for online booking / purchases to be tailored. Wellness Living continues to add ongoing updates!

Cons

Initially, it was not as well groomed as the former scheduler system we had. However, they have not made up for it with all their upgrades. I rather have a product that is improving as I know when I have a complaint its heard and also then action is taken to make it better.

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reason for choosing WellnessLiving

Jane at the time we wanted to make the switch, did offer group class bookings with ease. We needed ongoing class management

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Acuity didn't have enough multi-function that our team wanted (but price was awesome), and MindBody was too expensive. Plus during covid they has zero empathy for our studio which forced us to make the change.

Review Source

Response from WellnessLiving Systems

January 22, 2025

Hi Janine, we would like to thank you for the review and for recommending WellnessLiving! We’re pleased to know that our system supports both the wellness side of your practice, like Osteotherapy with SOAP notes, and the studio side for Pilates with tailored online booking and a full schedule view. It’s great to know our updates and enhancements are making a positive impact on your business. We appreciate your honest feedback about your initial experience. While we regret it didn’t feel as polished at first, we’re glad our continuous improvements have addressed your concerns. Your comments about feeling heard and seeing action taken are truly motivating for us. Thank you for choosing WellnessLiving and sharing your journey from other platforms. We’re honored to support your business and are here to help every step of the way. Please share any suggestions or feedback please reach out to us at support@wellnessliving.com! Best regards, Benjamin K.

LW

Lisa W.  
Manager  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Great software for yoga studio"

January 17, 2025

5.0

The software is robust, easy to use and the customer service reps are always willing to help. They are cheerful, patient and will call me back if I have a questions I cannot resolve. I am over the moon with the software for my yoga studio business. I think it is professional looking and easy to use for both the teachers and the owners as well as more importantly, the students.

Pros

Very easy to use, robust reporting and easy client interface. My students love it and we love our branded app.

Cons

Sometimes hard to get a hold of someone to help answer questions but they always call you back.

Switched from

[Karmasoft](https://www.capterra.com/p/121490/Karmasoft/)

Poor reporting and terrible customer service

Review Source

Response from WellnessLiving Systems

January 22, 2025

Hi Lisa, thank you for sharing your wonderful experience! It’s truly gratifying to hear that our software has been an excellent fit for your yoga studio and that you’re “over the moon” with how it’s working for you. We’re delighted that both you and your students find the platform easy to use, appreciate the robust reporting features, and love the branded app. Our goal is always to provide tools that make managing your business seamless and professional while enhancing the experience for your clients. We’re also grateful for your honest feedback about customer support. While it’s great to hear our team has been cheerful, patient, and responsive, we understand the importance of having quick access to help when needed. We’re actively working on improving availability to serve you even better. Thank you for choosing WL to support your yoga studio! All the best, Benjamin K.

BH

Brandi H.  
Owner  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Great product "

November 15, 2025

5.0

It easy to use and input all your information. It's also easy to navigate with everything being self explanatory.

Pros

I really like all the features it comes with for the price. Customer support is awesome if needed. And I like how I can schedule reminders.

Cons

I haven't found anything that I don't like. So far everything is working as it should and I'm working on getting the best results.

Review Source

Response from WellnessLiving Systems

November 17, 2025

Hi Brandi, Thank you so much for sharing your experience! We’re happy to hear that you’re enjoying the wide range of features and finding the platform easy to navigate. It’s wonderful to know that scheduling reminders and managing your information has been smooth and convenient for you. We truly appreciate your kind words about our customer support as well, the team will be thrilled to hear it! If you ever need help optimizing any features as you continue working toward your goals, we’re always here to support you. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com ! Best regards, Benjamin K.

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