# WellnessLiving Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about WellnessLiving Software - reviews, pricing plans, popular comparisons to other Scheduling products and more. Source: https://www.capterra.com/p/145039/WellnessLiving --- # WellnessLiving Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) WellnessLiving ## What is WellnessLiving? WellnessLiving is an all-in-one solution for businesses which rely on easy scheduling of classes, appointments or events. It features a sophisticated desktop and mobile scheduler used by staff and clients and a widget for online scheduling. It also integrates features for business development and retention such as automated email/SMS marketing, reputation management, reporting and rewards. This eliminates the need for add-ons reducing costs and streamlining operations. ## What is WellnessLiving used for? [Scheduling](https://www.capterra.com/scheduling-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/) Overall rating Based on 608 user reviews Reviews sentiment Positive 85% Neutral 4% Negative 11% Pros & cons Comprehensive studio management platform Smooth software transition experience Frequent technical glitches and delays Difficult cancellation and refund process Starting price $69 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## WellnessLiving alternatives Highest Rated [4.8 (1,135)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (1,435)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (3,627)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $28.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/145039/WellnessLiving/alternatives/) ## Who uses WellnessLiving? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive studio management platform 92% positive reviews out of 61 Most users comment studio management covers scheduling, billing, client tracking, and streamlines operations for fitness businesses. Claire B Yoga Teacher, 2 - 10 employees. "Very comprehensive platform for managing fitness, wellness, and studio-based businesses." Frequent technical glitches and delays 71% negative reviews out of 95 Most reviewers describe bugs and issues as recurring, causing operational disruptions, slow responses, and inconsistent customer support resolution. Storm T Owner, 2 - 10 employees. "Every single time there was an issue or a bug in the software I would have to spend days/weeks working around to have it fixed." Smooth software transition experience 91% positive reviews out of 34 Most reviewers find switching software straightforward, with supportive onboarding and improved functionality compared to previous platforms. Enrique G Owner, 2 - 10 employees. "Our experience has been very smooth and has helped us streamline our operations allowing us to grow since switching to WellnessLiving." Difficult cancellation and refund process 89% negative reviews out of 46 Most users report cancellation and refunds involve hidden fees, contract auto-renewals, delays, and persistent billing after termination. Krista M Studio Owner, 2 - 10 employees. "After 9 years with them, I cannot wait to be finally done; that is when they stop begging me to stay, and finally terminate this auto-renewal contract that I am stuck paying until the end of the year." Continuous software enhancement process 93% positive reviews out of 27 Reviewers appreciate improvements, frequent updates, and responsiveness to feedback, making daily operations increasingly efficient. Challenging financial management experience 64% negative reviews out of 42 Some users report financial management is costly, inefficient, and leads to lost revenue, with frustrating payment and reporting processes. Anna Z Owner, 2 - 10 employees. "I think my only complaint would be the expense of having WellnessLiving. 4 years ago we were a very small company and I was scared to make the jump of getting WellnessLiving for the studio due to the expenses." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Booking 4.4 (171) 73.10% of 171 reviewers that rated this feature as important or highly important You benefit from seamless online booking via web and mobile apps, making it simple for clients to reserve, cancel, or reschedule. Some users say it’s convenient and integrates with websites and Google Calendar, but others report occasional app glitches or inefficiencies for families. Calendar Management 4.4 (166) 71.69% of 166 reviewers that rated this feature as important or highly important WellnessLiving offers flexible calendar management that helps you schedule, update, and filter classes or appointments. Some reviewers find it easy to use and valuable for organizing staff and clients, but others note syncing issues with Google or Office 365 and occasional display glitches. Payment Processing 4.4 (107) 71.03% of 107 reviewers that rated this feature as important or highly important It helps you process payments efficiently with multiple methods, automated billing, and integrated reporting. Reviewers indicate it saves time and supports various payment types, but some mention high fees, occasional delays, and onboarding or customer service challenges. Booking Management 4.5 (94) 79.79% of 94 reviewers that rated this feature as important or highly important It gives you streamlined control over class and appointment reservations, letting clients and staff book, cancel, or adjust easily. Users think the system is user-friendly, quick, and reliable, though a few mention rare delays or minor difficulties with new client bookings. Member Database 4.5 (93) 68.82% of 93 reviewers that rated this feature as important or highly important With this capability, you can efficiently organize, track, and manage member profiles, purchases, and communications. Reviewers appreciate the intuitive interface, easy filtering, and ability to link family members, though some mention occasional issues with data entry and duplicate records. Mobile Access 4.2 (91) 67.03% of 91 reviewers that rated this feature as important or highly important Access software remotely via mobile devices WellnessLiving 188 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Allows businesses to offer customers reservations for a variety of activities. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Creation, administration, and evaluation of assessments or tests Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Automatic reply functionality for incoming messages Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Scan barcodes to ensure accurate pricing and label tracking Before and after photos of procedure(s) Upload belt statuses and badges to student accounts Create, manage, and send invoices or bills to customers It gives you streamlined control over class and appointment reservations, letting clients and staff book, cancel, or adjust easily. Users think the system is user-friendly, quick, and reliable, though a few mention rare delays or minor difficulties with new client bookings. Keep notes on the specifics of a reservation including customer information and special requests Offer to rent a booth to freelance professionals WellnessLiving offers flexible calendar management that helps you schedule, update, and filter classes or appointments. Some reviewers find it easy to use and valuable for organizing staff and clients, but others note syncing issues with Google or Office 365 and occasional display glitches. Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Reminders sent via phone voice recordings Monitor service demand and performance to plan for adequate resources that meet business needs Maintain personal certifications/qualifications Process of submitting and following up on claims with insurance companies Create and schedule group classes, recurring appointments, and private sessions, etc. Schedule in-person or online classes Electronic storage of stakeholder contact information Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Record client information and feedback Provides a channel for team members to share media files, communicate, and work together Tracking, calculating, and paying commissions and earnings to employees Manage a group of members established for coordinating plans, programs, or other initiatives Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Designing, storing and cataloging costumes with client information, including assignments, sizes and prices Financial system that helps create and manage physical/digital credit cards and track transaction activities Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Platform for customers to directly manage their appointments and profile Provide online support for your customers through live chat or help desk functionality Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Accept and process credit/debit card transactions Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Track and collect membership dues Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Manage the enrollment and onboarding of all new members and accepted applications A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Database of frequently used, popular workout routines Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Plan, manage, and track the financial activities of an individual or organization Administer standardized fitness assessments to gauge current fitness level Specific use for barbershops Designed for dance studios Intended for sports & fitness gyms For martial arts classes and studios Designed for medical spas Designed specifically for physical therapy practices Specific for use in spas and salons Designed for yoga and pilates studios Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus The ability to reserve times in groups. Automatically find mutually available meeting time slots across multiple calendars Compliant with HIPAA, which sets standards for sensitive patient data protection Designed for trainers who offer online and in-person sessions Transactions that typically involve face-to-face interactions between the payer and the payee Designed for trainers who offer in-person sessions Manage the instructor/teacher's schedule, tasks, responsibilities Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Manage the process of attracting and converting business prospects into leads Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Automate workflows and trigger campaigns based on customer actions Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding Accounts held by members of an organization Contact members listed in the database through email, SMS, social, phone, etc. With this capability, you can efficiently organize, track, and manage member profiles, purchases, and communications. Reviewers appreciate the intuitive interface, easy filtering, and ability to link family members, though some mention occasional issues with data entry and duplicate records. Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Handle various types of membership based on groupings Database of members to track personal information of individuals and families Conveniently automatically renew memberships at the end of subscriptions Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Make reservations on the go through a mobile device Manage and support multiple locations Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service You benefit from seamless online booking via web and mobile apps, making it simple for clients to reserve, cancel, or reschedule. Some users say it’s convenient and integrates with websites and Google Calendar, but others report occasional app glitches or inefficiencies for families. Accept and process online payment transactions Real-time registration over the web Website through which businesses can sell goods or services over the internet Designed for trainers who offer online sessions Manage and track customer orders for goods, investments, or any other purchases Online gateway through which parents and students can view material and communicate with teachers Online portal where patients can access information such as health records, treatment plants, etc. It helps you process payments efficiently with multiple methods, automated billing, and integrated reporting. Reviewers indicate it saves time and supports various payment types, but some mention high fees, occasional delays, and onboarding or customer service challenges. Reminders sent for balance/payment due Track and process employee payroll (salaries, wages, etc.) and commissions on sales Manage employee salary processes, data, taxes, and records administration efficiently A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Customizable notes that help healthcare professionals document and track patient progress Reporting on how each user, task or process has advanced since its initiation Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Trigger clickable pop-up messages Track/optimize rates in relation to usage Ratings/Reviews Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Schedule repeating appointments based on a duration of time Automated process of charging customers at regular intervals for repeated access or use of a product or service Log and store the source of contacts/leads Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor and manage customers' perceptions about a business, product, or service Manage the rescheduling of appointments Allocate and manage resources, such as employees, equipment, facilities, and other assets Point or incentive based programs loyalty programs designed to increase customer engagement Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Reports specific to sales analysis for trends and strategies Plan availability and assign specific time slots for tasks and resources At least a username and password is required to access the system Check-in and out via a mobile device or kiosk Online portal through which end users can access the system, manage tasks, or obtain information Send promotional campaigns or transactional messages via text messages Send messages via SMS Reminders sent via SMS/text message Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Schedule shifts for staff/employees, track hours worked, and manage staff payroll Database of students to track personal information of individuals and families Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Track and manage the scheduling of tasks Organizing a group of people to accomplish a task Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Track the amount of time spent on a job or task Track employee/learner's progression through training programs Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Sell multiple treatments together as a set Send, receive, and respond to messages Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Allow organizations to streamline the check-in process for visitors. Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.3 (582) 4.3 Based on 582 reviews ## Pricing Value for money 4.2 (551) [View pricing plan details](https://www.capterra.com/p/145039/WellnessLiving/pricing/) Starter $69.00 Flat Rate,Per Month It includes: - Explorer™ Business Listing - Elevate™ Staff App - Achieve™ Client App - Branded Client Web Portal - 5 Staff Members - 2-way Conversational SMS Pay Per SMS - 50 Reports - Store Widget - Staff Widget Business $199.00 Flat Rate,Per Month It includes: - 75 Reports - Achieve Client App - Basic - Advanced CRM With Custom Fields - Schedule Widget - Appointment Widget - Event Widget - Lead Capture Widget - Review Widget BusinessPro $349.00 Flat Rate,Per Month It includes: - Groupon - Interactive Graphs - Leaderboard - Lead Magnet Drip Campaigns - Mailchimp and Constantcontact - Website Widget Tools - Wellnessliving Directory - Wellnessliving Promote - Custom Website Value for money 4.2 (551) 4.2 Based on 551 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (574) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (574) 4.3 Based on 574 reviews ## User reviews Overall rating 4.4 Based on 608 reviews Filter by rating 5(434) 4(83) 3(22) 2(26) 1(43) Mentioned topic Sorted by most recent KG Katie G. Owner and Operator Health, Wellness and Fitness ### "They don't let you cancel - do NOT recommend" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 21, 2026 This is not a company that operates in integrity, and therefore I would not recommend it to anyone. They are stealing money from me after I've tried to cancel. Pros I used the WellnessLiving software for almost two years. While using it, I didn't have any major complaints except missing functionality and complexity. Cons Once I decided to leave WellnessLiving, the cancellation process was a complete nightmare. There is no information about how to cancel listed anywhere. I had to get on a call and ask what the process was. I had to ask the rep multiple times because they kept dodging the question and trying to sell me on staying. I finally found out that you need to give written notice at least 30 days prior to your contract expiration or you will automatically renew. I did that and the email was completely ignored. I sent the notice on February 26th and it is now April 21st and they still have not processed the cancellation. I've tried emailing and calling the support number and I get NO response. I'm starting to think the customer success/support team doesn't actually exist. They have kept charging me so now I will need to file fraud claims with my bank to get the money back and stop any future charges from this company. Alternatives considered [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reasons for choosing WellnessLiving MindBody was too expensive and WellnessLiving seemed like it had all of the functionality I needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 24, 2026 Hi Katie, We’re truly sorry to hear about your experience. This is not the experience we want for our clients. We take your feedback very seriously, and we would like to ensure this is reviewed as quickly as possible. A senior member of our Customer Success team will be reaching out to you shortly to better understand what happened and to address your concerns directly. Best regards, Benjamin K. Christine B. Pilates transformation expert Health, Wellness and Fitness ### "Wish I hadn’t Switched to this platform" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 April 10, 2026 Customer service was poor in that I was paying for custom app, yet the company never came through with something that worked properly. Customer service was poor. Pros I switched to WellnessLiving to add an automated marketing email to my customer experience: welcome emails, reminder emails, refresh emails. Cons There were promises of a custom app to streamline the scheduling experience for my clients. The app never worked correctly and I felt that I lost business. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Exorbitant pricing and poor customer service Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 17, 2026 Hi Christine, Thank you for sharing your feedback. We’re glad to hear that the automated marketing features like welcome, reminder, and refresh emails brought value to your customer experience. We’re very sorry to hear about your experience with the custom app and the impact it had on your business. That’s certainly not the experience we aim to provide. A senior customer success team member will connect with you shortly to understand your experience in detail and address it effectively. Best regards, Benjamin K. AU Anonymous User Appointment Scheduler Health, Wellness and Fitness ### "WellnessLiving Love" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 10, 2026 I feel I have had a good experience with WellnessLiving. Even with long wait times and difficulty resolving issues, everything is taken care of! Pros WellnessLiving has good management tools for memberships, staff, and marketing and interfaces easy to navigate. Cons There were long wait times for support or difficulty resolving complex issues. the setup process is time-consuming. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 17, 2026 Thank you for sharing your experience! We’re glad to hear that you find the platform easy to navigate and that the management tools for memberships, staff, and marketing are helping support your business. We also appreciate your honest feedback regarding wait times and resolving more complex issues. We understand how important timely and effective support is, and your input helps us continue improving in these areas. It’s great to know that despite these challenges, your overall experience has been positive and that your concerns have been resolved. If you ever need assistance optimizing your setup or navigating more advanced features, our team is always here to help. Best regards, Benjamin K. SL Shane L. Manager Health, Wellness and Fitness ### "Happy with Wellness Living" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 3, 2026 It's a bit overwhelming at first but the onboarding is good, and there's good customer support. The AI assistant is solid and appreciated. Pros Wellness Living has a good AI assistant, \[sensitive content hidden\]. During and after completing onboarding, I have leaned heavily on Isaac for new issues, and reminders of things I've been show. Cons Wellness Living is quite extensive and not as intuitive as I might like. I'll get used to it but, for example, it would be nice to be able to duplicate appointments like I am able to in Google Calendar. You can duplicate appointment types, but not calendar appointments. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reasons for choosing WellnessLiving Features and pricing, although I'm not totally sure about both as I never used MindBody. I also had a recommendation from a colleague. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2026 Hi Shane, Thank you for sharing your experience! We’re glad to hear that onboarding went well and that our AI assistant has been helpful in guiding you through new tasks and reminders. It’s great to know that you’re finding value in the support available as you get more familiar with the platform. We also appreciate your honest feedback about the learning curve and appointment duplication. With a feature-rich system, it can feel extensive at first, and suggestions like yours are incredibly helpful as we continue improving usability and workflow efficiency. If you’d ever like help optimizing your setup or exploring ways to streamline your scheduling, our team would be happy to assist. Our 24/7 support team is always here to help and reachable at support@wellnessliving.com! Best regards, DW Destinee W. General Manager Sports ### "Recommend WellnessLiving for class bookings" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 8/10 March 19, 2026 Pros WellnessLiving makes scheduling classes and events very simple. Enjoy that they have a mobile app that we can customize to our own brand for the customers to easily use and access their classes and account. It also has text messaging so we can mass send texts or individual to each client. Cons There do seem to be frequent bugs and issues that are hard to get resolved. Typically when you submit an issue ticket it goes nowhere, had to learn a loop hole and submit a ticket a different way for it to work but most times they don't have solutions. It's usually a user that replies and suggests things that we've tried but customer service is very minimal. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Was looking for more features than MindBody was offering. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 26, 2026 Hi Destinee, Thank you for taking the time to share your feedback. We’re glad to hear that scheduling classes and events has been simple for you, and that the branded mobile app and SMS features are helping you stay connected with your clients and enhance their experience. We’re sorry to hear about the challenges you’ve faced with bugs and support responsiveness. That’s certainly not the experience we aim to provide. Your feedback is important, and we would appreciate the opportunity to look into this further and ensure your concerns are properly addressed. Since we’re unable to identify your account here, please reach out to us directly so we can review this in detail and assist you. Our 24/7 support team is always here to assist you and reachable at support@wellnessliving.com! Best regards, Benjamin K. AU Anonymous User Studio Owner Retail ### "RUN FROM THIS SOFTWARE" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 18, 2026 Wellness Living was great when it was a new software, but now it is a money-hungry corporation. Right up there with the worst of them. High credit card processing fees, many software issues, horrible support, bad software updates, it gets very messy once you've been with them for years due to not being able to delete or archive anything. After 9 years with them, I cannot wait to be finally done; that is when they stop begging me to stay, and finally terminate this auto-renewal contract that I am stuck paying until the end of the year. Pros The look and feel of the software on the back end. Software was great at first now is awful. DONT GET THIS SOFTWARE. Cons I have been with Wellness Living since 2018. In the beginning, it was great I have now terminated my contract due to a lot of issues and loss of income and clients. You cannot delete or archive anything. They do software updates that will create more work for you and your team without addressing current software issues. The review integration has never worked properly to connect to your marketing pages. The rewards points have never worked properly for redemption. The contract that you sign is on auto-renewal. When you try and cancel it they will make it extremely difficult to terminate. Your actual contract is not what you sign its the terms and use located on their website. When they increase your fees annually, you don't get a notification, and you will not be notified when your contract is up for renewal. They make it extremely difficult to terminate and will refuse to remove your business. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) At the time MindBody was over priced and Wellness Living was a new software for a lesser expense with more features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 20, 2026 Thank you for sharing your feedback. We are sorry to hear about your experience and understand your frustration. We take every concern with utmost seriousness. Please contact us at support@wellnessliving.com so we can review your account in detail and assist further. Best regards, Benjamin K. Gareth N. Owner Health, Wellness and Fitness ### "Wellness Living is the best! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2026 Amazing! Couldn't ask for a better software partner! The software has all the needed functions and more. Pros I love their incredible customer service & multiple software functions that allow me to run my yoga & fitness studio. Cons nothing. Even when there is a issue or not a function that we need, that are always on it. The correct issue, offer incredible support and build new functions around what businesses need. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reasons for choosing WellnessLiving It fit our requirements better than the other options Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 11, 2026 Hi Gareth, Thank you so much for the wonderful review! We are thrilled to hear that WellnessLiving has been a great fit for running your yoga and fitness studio. It is especially great to know that our customer service and the wide range of features are helping support your day to day operations. We truly appreciate your recognition of our team’s efforts to address issues quickly and continuously improve the platform based on the needs of businesses like yours. Feedback like yours motivates us to keep building tools that help studios grow and operate smoothly. Best regards, Benjamin K. AU Anonymous User Owner Health, Wellness and Fitness ### "Too Many Games" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 4, 2026 Overall, it was a fairly difficult package to set up - requiring lots of work around. Ultimately, it became less and less reliable and I had to move to something else. Even now, I cannot get ahold of anyone in customer service to provide my 30 day notice not to renew. This is a perfect example of what it's like working with these guys. Everything is a huge hassle. I faithfully paid my subscription fees until the agreement ended - but they make it impossible to get in touch and provide the required notice not to renew. Pros Originally, it was more reliable than our previous software package. As time went on, it became increasingly less reliable. Cons The product had too many down times, and the customer services was incredibly difficult to access. Even now, I've transitioned to a new software package, and I cannot reach anyone to provide my 30 day notice not to renew my contract with WellnessLiving (by design I'm sure). Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reliability was a huge problem with Mind Body. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 11, 2026 Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations, particularly regarding system reliability and reaching our support team. Your feedback is important to us, and we would like the opportunity to look into this further and ensure your concerns are addressed properly. A senior member of our Customer Success team would be happy to review your situation and assist with the next steps. Please feel free to reach out to us directly so we can help resolve this for you. Best regards, Benjamin K. LD Lucy D. Fitness trainer Recreational Facilities and Services ### "Wellnessliving is no stress" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 February 24, 2026 I have not experienced any technical issues and am able to book and join my class without problems. It is a stress free experience each time from start to finish. Pros What I like most about the WellnessLiving app is the simplicity, speed and convenience when booking fitness classes. Cons I cannot say there is anything g I like least about the WellnessLiving app. It is easy to view schedules. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 2, 2026 Hi Lucy, Thank you so much for sharing your experience! We are thrilled to hear that the simplicity, speed, and convenience of booking classes through WellnessLiving have made your experience smooth and stress free. It is great to know that viewing schedules and joining classes has been seamless for you without any technical issues. Our goal is to make booking and managing fitness experiences as easy and reliable as possible, so feedback like yours truly means a lot to our team. We appreciate you taking the time to share your positive experience! Best regards, Benjamin K. PJ Priscilla J. Owner, Director, Personal trainer Health, Wellness and Fitness ### "Great value and worth it " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 16, 2026 Overall I’ve had a wonderful experience with wellness living. Their onboarding team is truly exceptional, shout out to \[sensitive content hidden\]. Pros I like the scheduling features in the calendar view. Also, the ability to take waivers and intake forms. Cons Their payment processing service, Paragon payment solutions, is cumbersome. Their customer service isn’t the best and I’ve been having trouble with them since August of 2025. Switched from [Spot-On](https://www.capterra.com/p/10022670/Spot-On/) [Squarespace](https://www.capterra.com/p/143461/Squarespace/) They removed the scheduling feature for the platform Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 24, 2026 Thank you for your thoughtful review, Priscilla. We’re so glad to hear that you’re enjoying the calendar scheduling features as well as the waiver and intake form capabilities — those tools are designed to simplify operations and keep everything organized in one place. It’s also wonderful to hear your kind words about our onboarding team. We’ll be sure to share your appreciation with them. We’re sorry to hear about the challenges you’ve experienced with payment processing and customer service. We understand how important a smooth and responsive experience is, especially when it comes to financial transactions. Your feedback is important, and we would welcome the opportunity to review what’s been happening and help ensure everything is properly addressed moving forward. Best regards, Benjamin K. 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