# Referrizer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Referrizer the right Lead Generation solution for you? Explore 196 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews --- Referrizer 4.8 (196) [View alternatives](https://www.capterra.com/p/144990/Referral-Marketing-Automation/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Referrizer Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews DD Dwayne D OwnerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 6-12 months. “I can set up campaigns using multichannel options, automate lead management and manage a loyalty program all in one platform“ April 11, 2024 KT Kimberly T Owner and DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: I used a free trial. “The antivirus/firewall that I use blocked the Universal Share Link for my campaign due to phishing and I had to manually add the Referrizer site to the OK list.“ April 17, 2024 VW Viola W OwnerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: 1-2 years. “I can email my clients, text them easily, automate emails, and set up a loyalty program.“ June 18, 2024 CN Caroline N OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “sensitive content hidden\] admitted their team was 100% at fault, yet nothing was done to correct the serious damage caused to my business. Because they messaged clients who weren’t mine, I was forced to create my own website.“ September 17, 2025 AN Angela N OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “It has grown my business getting back older customers, as well as rewarding current customers, and growing my google reviews which is gold for a business.“ September 4, 2023 Patrick A OwnerAlternative Medicine, 2 - 10 employeesUsed the software for: I used a free trial. “Great features, but pricing feels too high for small businesses.“ November 4, 2025 MK Misty K Store ManagerConsumer Services, 11 - 50 employeesUsed the software for: I used a free trial. “I find that referrizer has an edge on thinking outside the box to create the perfect suit of products“ April 24, 2024 CN Caroline N OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “This company caused me unnecessary stress and problems, and took no responsibility“ September 17, 2025 ## Showing most helpful reviews Showing 1-25 of 196 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Brandon Y. President Retail Used the software for: 2+ years ### "Helped me grow my small business! " April 28, 2020 5.0 My business has really benefited from using Referrizer. Since Referrizer integrates with my booking software, Mindbody, it literally works automatically, without me having to do much. It has truly helped my business grow over the last 2 years. Pros Referrizer has been a great software for my small business. It has helped in multiple ways: 1. It has helped me generate more online reviews 2. It has helped me get more new customers through referrals (from my existing clients) and directly from visitors of my website 3. It makes it easy to communicate and send out marketing campaigns through email and text templates Cons As a business owner, sometimes I'm not able to create some of my marketing campaigns until the weekend (my only free time). While they have good support, they don't offer support on the weekends (when I need it). Review Source JK Jessica K. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great for increasing Reviews!" January 29, 2024 4.0 I highly recommend for text campaigns and getting reviews. We haven't had the best experience with the email campaigns as listed above. Pros I like the increase in reviews since using Referrizer and it's easy management of reputation. Cons The syncing between Mindbody contacts and Referrizer's email contact list. Doesn't pull a ton of contacts if they don't select certain buttons to receive email promos and you have to instead go in and manually change each person which is very tedious when you have a large contact list. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Thought this was more bang for our buck since you also got text campaigns, but the email issue is a HUGE issue and definitely worth considering if you have a large contact list. Review Source CN Caroline N. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "“Extremely Disappointed — Serious Mistakes, No Accountability”" September 17, 2025 2.0 “I’m extremely disappointed. \[sensitive content hidden\] admitted their team was 100% at fault, yet nothing was done to correct the serious damage caused to my business. Because they messaged clients who weren’t mine, I was forced to create my own website. This company caused me unnecessary stress and problems, and took no responsibility Pros I did get a few concerns that i addressed twice and they never paid attention to them which caused some major issues Cons It's really a nice company, I was satisfied with their performance, overall , especially getting the reviews Review Source VC Virginia C. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Keeping your clients engaged and happy with perks." December 6, 2023 5.0 We are happy with the product and have been offered other options but rather continue using this service. Pros Being able to capture lead which is crucial to be able to follow up and harness the potential leads. Cons I honestly don't have any negative comments on any of its functions. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Lead capturing, animated messages and loyalty point. Review Source CH Camille H. President Education Management Used the software for: 6-12 months ### "Wonderful Website capture and email design software" July 15, 2022 5.0 It took a bit to get used to but now it is opened up daily on our front desk for contacts and communication. The upgrades to email design meant we were able to stop using Mailchimp. Pros We use this daily for our website pop-up coupon feature. We also design all our newsletter and weekly emails for current clients and for new clients. Cons Still don't understand the purpose of a landing page? Reason for choosing Referrizer Recommended by a friend and we learned it together, also had great training when we first signed up. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Wanted the website pop up capture and it works great. Review Source VR Verified Reviewer Owner Health, Wellness and Fitness Used the software for: 2+ years ### "A Must-Have Marketing Tool for Any Growing Business!" November 13, 2025 5.0 My overall experience with Referrizer has been excellent. Once I got past the initial setup curve, the platform streamlined our marketing, referrals, and client engagement in a way that saved us time and boosted results. Their support team is proactive and genuinely committed to helping you succeed, which makes the entire system even more valuable. Pros Referrizer has been a game-changer for our business! The platform makes it incredibly easy to manage referrals, automate marketing, and stay connected with our clients. Their customer support is outstanding—responsive, helpful, and truly invested in our success. Highly recommend! ⭐⭐⭐⭐⭐ Cons Any setup has a bit of a learning curve, but once everything was in place the platform ran smoothly and became a huge asset. Review Source VR Verified Reviewer Owner Alternative Medicine Used the software for: I used a free trial ### "Great APP!" November 4, 2025 5.0 Great experience! Overall, Referrizer is an excellent platform—easy to use, effective, and delivers solid results! Pros Referrizer has transformed our marketing! Easy to use, great support, and real results! Good tool to use. Cons Great features, but pricing feels too high for small businesses. Wish there were more affordable options! Review Source NC Nicole C. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Referrizer has helped my business grow!" November 9, 2024 5.0 My overall experience has been great and \[sensitive content hidden\] is very helpful! Pros The platform is easy to learn and they offer valuable support whenever you need help. I also like the it didn't take long to see results. The results started immediately. Cons It's a lot to learn and you have to find the time to learn. Finding time is a challenge for me. Review Source VW Viola W. Owner Recreational Facilities and Services Used the software for: 1-2 years ### "So many features for a small business!" June 18, 2024 5.0 Pros Referrizer captures essential marketing features for any small business. I can email my clients, text them easily, automate emails, and set up a loyalty program. I can even reach out to other local businesses to partner on offers to support each other. It is a robust system that I'm always learning more about to get more leads. Cons Feeling like I'm not up-to-date on all the latest features was an issue early on, but the customer support team was fantastic! Review Source DD Dwayne D. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "mult function platform" April 11, 2024 4.0 I have had an overall good experience and maybe this has to do with the very attentive and responsive customer service. Pros I can set up campaigns using multichannel options, automate lead management and manage a loyalty program all in one platform Cons Since there are so many options and functions sometimes it can be overwhelming. Knowledge base could be more extensive. Review Source SS Sabrina S. studio owner Health, Wellness and Fitness Used the software for: 2+ years ### "Long term Referrizer user" July 5, 2022 5.0 Pros The text marketing is an absolute need for my business. Many people don't read emails anymore or they read on their phone. If I send texts with necessary info then people are more likely to see the info without having to sift thru emails. Also the rewards tracking is very important in keeping my existing clients satisfied. I also like the tracking number and how it gives leads and allows people to call my "studio" but still just have it call my cell phone. The review management system is actually very helpful to my business too and many people find us simply because of all the reviews we have. Cons The email with referrizer is not as user friendly or fancy as other email systems that i current use and so I have never used it. I only ever use text campaigns. Also contact management is not as intuitive or useful. You can't merge clients if they sign in thru different mechanisms. I have also never been able to partner with any other business so I have never found that aspect very useful. Review Source TO Tony O. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Great Partnership" April 3, 2024 5.0 We have used them since opening our doors and I will stick with them forever. Pros Their team is always available and offers solutions quickly. Their CRM is easy to navigate and offers all the functions we need. Cons I have not come across anything negative. Review Source KO Kelly O. Aquatics Director Recreational Facilities and Services Used the software for: 2+ years ### "We love Referrizer" July 29, 2022 5.0 We have been very happy with them. I don't think the reviews come in as much as they did when we had other companies we worked with but we get other great features with this product all in one place. Pros We love all the features Referrizer offers in one place! The texting is easy to use, the mass emails and texts are as well, contacts all in one spot and review Cons The cost can be very difficult each month and checking in contacts that don't always come into our building to connect to our wifi is also difficult. If we don't check them in then they don't get the texts to ask for a review. Review Source FH Fred H. ceo Health, Wellness and Fitness Used the software for: 1-2 years ### "Great for self managed use" December 7, 2023 4.0 The self serve options are great, customer service is great, but you need to be on top of it, if you set it and forget it. Youll find they start turning off some of your services and then you have to complain for them to turn them back on. The upgraded services are a scam, they scammed me out of 1000 usd. Pros Its a fair price and offers a lot. helps your small business function more like a big business Cons Do not pay for the upgraded service. They sold me a diamond package for over 1000/month, it was guaranteed 3 times return on your investment or they work for free until they achieve the promised results. After 3 months they didn't come any where close to earning my investment let alone 3 times my investment. Guarantee was they would keep working for free but they decided to terminate there offer and never returned my initial investment. Upgraded package is a scam. Review Source KT Kimberly T. Owner and Director Health, Wellness and Fitness Used the software for: I used a free trial ### "Starting out with Referrizer" April 17, 2024 5.0 Pros I enjoyed the ease of use and how intuitive the software is to set up. Cons The antivirus/firewall that I use blocked the Universal Share Link for my campaign due to phishing and I had to manually add the Referrizer site to the OK list. Review Source AG Alberto G. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Good software " December 6, 2023 5.0 Pros It’s very easy to use. The loyalty program is amazing Cons I really like everything about it not much to complain about Review Source SP Stratos P. CAO Hospitality Used the software for: 2+ years ### "Superb support" May 19, 2020 5.0 As mentioned above, anyone can create a viable product, but when it comes to support and guest experience many people forget that this is as important and some times more important than the actual product they offer. Referrizer understands that very well. Higher management has done an excellent job in creating a company culture that has the above engraved in the company's DNA. Pros Features keep on adding; Referrizer listens to your requests and customizes according to your needs. I have been with them for a long time and i have seen a ton of features added since I started with them. Most important out of all is something that many companies keep forgetting...their customer support is by far the best I have experienced. They listen to you, they assist you and they follow up! Cons I would like to see negative reviews as they come in without logging into referrizer. I have to pay for a review software (Review Tracker) and I believe this is something that could be part of their feature additions to their suite of services. How about a menu management software that could be integrated with the customers' website?? We update our website menu and that updates, our iPad menu (for our customers), TripAdvisor, FaceBook, Google, etc Reason for choosing Referrizer Text message campaigns was key here. Honestly, email campaigns haven't been very popular or effective for us. I also feel not that many ppl are logging into our wifi any more Review Source AP Adam P. Franchise Owner Retail Used the software for: 2+ years ### "Definitely worth the money." August 1, 2022 5.0 Pros Ease of generating and contacting leads. Cons I wish that there was a way to have the texts come from my business #. Review Source CG Chand G. Admin Medical Practice Used the software for: I used a free trial ### "Trying out " October 17, 2023 5.0 Pros Referrizer is a promising new software that I'm currently exploring. It seems to offer a range of features and tools designed to enhance customer referrals and loyalty. I'm looking forward to diving deeper into its capabilities and assessing how it can benefit my business and customer relationships. As I continue to use Referrizer, I'll be sure to share my insights and experiences with others. Cons Referrizer is a promising new software that I'm currently exploring. It seems to offer a range of features and tools designed to enhance customer referrals and loyalty. I'm looking forward to diving deeper into its capabilities and assessing how it can benefit my business and customer relationships. As I continue to use Referrizer, I'll be sure to share my insights and experiences with others. Review Source SS Sinly S. Esthetician Health, Wellness and Fitness Used the software for: 6-12 months ### "Small business owner must have!" October 6, 2021 4.0 Great Pros I love the text blast feature, email blast feature, all clients having the option to write a review and referral friends and family with a click of a button. Cons The price increase. Also, misspelled words and grammar from the emails that would be sent to my clients. It was changed immediately after looking at the preview of the email. Review Source YL Yvonne L. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "LOVE Referrizer! " October 16, 2022 5.0 \[SENSITIVE CONTENT\] was awesome at setting me up and helping me hit the ground running. She answers all my questions extremely fast and helps with what looks good and what she thinks would be better for your choice of ads/campaigns. Pros The ease of sending professional marketing and keeping track of my leads. Cons Nothing really, I would love it if it was also management of payments and memberships software. Review Source DK Donna K. business owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excellent services for a start up business as well as larger business." April 7, 2022 5.0 Very accommodating and friendly. Easy to get started and I can get my questions answered without delay. Pros There is some learning involved but it is simple and easy to undo if you get it wrong or need to change something. The live phone/zoom assistance is very helpful. Cons Need to be able to access from my phone via an app. There is no app yet so I'm hoping they implement one soon. Review Source CD Cheyenne D. Head trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Im loving Referrizers tools. " March 19, 2024 5.0 Awesome, customer service is awesome. I couldn't be happier. Pros I just got set up with the tools offered by Refferizer and on my first campaign I got 3 come back offers excepted. I cant wait to see the results after my first 30 days. Cons I havent disliked anything yet. Im am happy with all the tools ive been given to use. Review Source BS Becka S. Owner Recreational Facilities and Services Used the software for: Less than 6 months ### "Refferrizer is boosting my business " May 13, 2021 5.0 My over all experience with Refferrizer has been wonderful. The customer support has been great. The onboarding was smooth and helpful (Thanks \[SENSITIVE CONTENT HIDDEN\]) and the results have been terrific. Pros What I like most is the coaching help from \[SENSITIVE CONTENT HIDDEN\] to get onboarded and make sure I am leveraging the system. That coaching is what has assured that the system is getting me what I wanted for mu business. I also love how easy it is to connect with past customers and leads and get actual conversions from them. In about a month I have had 21 past customers or leads purchase summer camps and I have 32 more pending that I have connected with already. The Loyalty program is great for my current customers. Since I started using it, I have seen increased sales from current customers. The best part is it has been so easy, it does almost all the work for you! Cons I would love to have the ability to sorry my contact by zip code since I have multiple territories under my franchise. This would help me target customers in specific areas. Review Source MR Mirelle R. Esthetician Consumer Services Used the software for: 1-2 years ### "Reviews generator " July 5, 2022 5.0 Customer service with \[SENSITIVE CONTENT\] is great! Pros It gets me reviews quicker because sometimes I forget to ask Cons Email templates are not all free or generated automatically Review Source Similar Products Featured