# Expensya Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Expensya the right Expense Report solution for you? Explore 425 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144890/Expensya/reviews --- Expensya 4.3 (425) [View alternatives](https://www.capterra.com/p/144890/Expensya/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Expensya Ease of use 4.1 Customer Service 4.1 ## Pros and Cons in Reviews LK Lilian K HR ManagerEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “With Expensya, travel and expense management is easy“ June 17, 2024 LA Laura A NABiotechnology, 10,001+ employeesUsed the software for: 1-2 years. “Customer support, is incredible bad.“ May 1, 2024 SA Stacey A Technology Product ManagerInternet, 10,001+ employeesUsed the software for: 6-12 months. “I like how easy this product helps us manage expense and seamlessly integration with our accounting systems that facilitate easy data transmission and helps manage expense report more effectively.“ June 30, 2022 EN Elvis N Sap consultant Logistics and Supply Chain, 10,001+ employeesUsed the software for: 6-12 months. “Delay response to payment.“ May 28, 2023 DB Dante B Managing PartnerDefense & Space, 2 - 10 employeesUsed the software for: 6-12 months. “Easy To Use, Very Completed Platform For Small Business“ October 2, 2023 SG Stanislas G Producer Media Production, 2 - 10 employeesUsed the software for: More than 2 years. “When the software « loses » invoices that have been scanned, and I have to pay with my personal money because I can no longer justify the expense, the staff doesn’t give a crap, and barely answered my problem with a ten days period between messages.“ May 21, 2021 NL Nicolas L head of drawing officeAviation & Aerospace, 501 - 1,000 employeesUsed the software for: More than 2 years. “easy to use “ June 7, 2023 JL Jacklyn L RFCInformation Technology and Services, 201 - 500 employeesUsed the software for: 6-12 months. “As user : Slow to upload receipt and need to wait quite a while before changes made can be saved.“ October 5, 2022 ## Showing most helpful reviews Showing 1-25 of 425 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RA Rodolphe A. Expert consultant Information Technology and Services Used the software for: 2+ years ### "Expense tracking made easier for everyone in the company" March 8, 2019 5.0 Less time spent on expense tracking, easier checks, extracts for reimbursement of employees and rebilling to customers. Pros We found the tool easy to configure and deploy. Our end users are quite happy with automatic recognition of bills (very efficient). Online support is highly available and efficient. We use the tool on iOS, Android and web. We use the solution in three countries. Cons Nothing (but I would appreciate other modules, e.g for time tracking). Review Source Response from Expensya March 18, 2019 Hello, Thank you for your feedback and motivational messages. Could you please give us more detals concerning your amelioration request about the time tracking? Please contact us on support@expensya.com. We would be more than happy to look into it in order to ameliorate our product for you. Thank you, Expensya Team AM Arcadio M. Director Financial Services Used the software for: 1-2 years ### "Good but there is room for improvement." January 25, 2021 4.0 Pros Overall good product, it simplifies the treatment of the personnel bills even for a small company. Cons The scan learning curve is missing or needs improvement. You scan a ticket, regularly for the same merchant, you correct the name of the merchant, and the system will always do the same error. The system does not learn. You have tickets that do not mention the currency. One could suppose that having detected the city in the address of the merchant, the system would automatically set the local currency. That's not the case. Reason for choosing Expensya Didn't need to buy the whole chain of products. Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) Looking for a more European way of treatment product. Review Source Response from Expensya January 17, 2022 Bonjour, Merci pour ce feedback. Pourriez-vous nous donner plus de détails sur les améliorations attendues au niveau de notre OCR ? Nous veillons en permanence à répondre aux besoins de nos clients et à améliorer notre produit grâce à vos retours. Vous pouvez contacter notre équipe d'assistance support-team@expensya.com pour demander cette demande d'évolution. Cordialement, Équipe Expensya LA Laura A. NA Biotechnology Used the software for: 1-2 years ### "Terrible Experience" May 1, 2024 1.0 I do not like Expensya at all. It is the terrible Pros Easy to upload the receipts, only that.. Cons Customer support, is incredible bad. Extremely long time for everything (more than a month for less than 150 euros) Review Source LK Lilian K. HR Manager Education Management Used the software for: 1-2 years ### "Managing Expenses Made Easy With Expensya" June 17, 2024 4.0 Pros With Expensya, travel and expense management is easy The software offers great travel management features Cons I have used Expensya and it is not problematic. Review Source VR Verified Reviewer Partnership Manager Automotive Used the software for: 1-2 years ### "The best expense manager I used" November 12, 2021 5.0 Extremely simple, fast and efficient. Pros Invoice insertion by insertion of a photo Cons None, everything is useful and really simple to use Review Source VR Verified Reviewer sales technician Building Materials Used the software for: Less than 6 months ### "Promise not kept" July 26, 2021 2.0 The errors are so numerous that I have to do my calculation myself before starting with the software. The time imposed by this software to obtain a correct result is in no way in accordance with the promises of the seller! Pros Information storage. This is the only positive point Cons The user support service does not know anything about the specificities of the countries which generates funny things in the results. Review Source SB Stephane B. CIO Information Technology and Services Used the software for: 2+ years ### "User, Administrator and CIO - This software is a very efficient tool for expenses management" March 8, 2019 4.0 We saved times to our users reporting their expenses thanks to the mobile apps and the scanning. We saved delays for sales administrative department in the invoicing phase to our customers, which may lead to cash issues. We are very happy with this software. Pros Easy to use, easy to implement for an IT company with a lot of consultants in 15 countries who love the scanning function, easy to link to our backoffice app. Flexibility from Expensya's Team when implementing the solution and supporting the solution Admin Staff (Accounting & Sales) saved times doing their job of validation of expenses. Cons Sometimes support may take time to process a request, mainly due to release management (which is normal) but most of times, support is very efficient and reactive Review Source VR Verified Reviewer Director Research Used the software for: 6-12 months ### "Perfect" March 8, 2019 5.0 Pros Easy and efficient. We all agree that expensya is a great software. Cons None.................................... Review Source VR Verified Reviewer Tech Director Computer Software Used the software for: 6-12 months ### "Poor Support" April 29, 2019 5.0 Pros Good UI, Good App, Good OCR, easy to use Cons Poor support unable to post my expense support doesnt understand the request and I am still stuck... should I update the database myself ? Review Source Response from Expensya October 6, 2020 Hello, Thank you for your feedback. Could you please send us an email to support@expensya.com or give us a way to reach out to you so that we can discuss the problems you're facing? Thank you, Expensya Team VR Verified Reviewer Process Engineering Consultant Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Good overall experience!" June 27, 2022 5.0 Pros Easy to use and self explanatory user interface. Cons Good service support if in case required. Review Source JJ Jean-Philippe J. Directeur Associé Management Consulting Used the software for: 2+ years ### "JPhD" November 8, 2021 5.0 Expensya m'a permis (enfin) de partager mes notre de frais avec ma comptable pour faciliter le pointage et la cloture, tout en garantissant la disponibilité des justificatif. Par ailleurs, les facilités de répartition (par carte, par entité) ont permis de faciliter l'analytique Pros Prise en main simple Paramétrage complet (nombre de carte de paiement, circuit de validation, ...) Reconnaissance efficace (bien que perfectible) Cons Le nombre de connecteur est très limité alors que de nombreuse facture sont récurrentes sur des services en ligne (Google, Microsoft, Scoopit, Strikingly...) ou de marketplace (Amazon...) Alternatives considered [Expensify](https://www.capterra.com/p/97594/Expensify/)[N2F](https://www.capterra.com/p/166715/N2F/) Reason for choosing Expensya Un bon rapport qualité prix et un circuit de saisie efficace Review Source LG Laurent G. Conducteur de Travaux Farming Used the software for: 2+ years ### "Application ergonomique te pratique" May 17, 2024 5.0 Pros Envoi directement des factures reçus par mail via \[caché sensible contenu\] ce qui permet un traitement plus rapide et un scan inutile Cons Quelques petites erreurs de traitement des scans Review Source AP Alberto P. Mando Intermedio Consumer Services Used the software for: 6-12 months ### "No accesible y tedioso" May 13, 2024 2.0 Pros ninguna, no tiene me agiliza los procesos, solo los dmeora Cons la obligación de da mi opinión antes de gestionar Review Source DT Delphine T. assistante Insurance Used the software for: 1-2 years ### "Très facile et pratique d'utilisation" November 16, 2023 5.0 Facile et très simple d'utilisation, permet un gain de temps sur l'enregistrement des frais professionnel Pros L'application permet à tout moment d'enregistrer ses frais, simple et facile, une simple photo suffit Plus besoin de garder les tickets Cons Toutes les notifications reçues de l'application Review Source VR Verified Reviewer Consultant Senior Management Consulting Used the software for: 2+ years ### "Gain de temps d'au moins 4h par mois !" May 17, 2022 5.0 Excellente expérience, gain de temps très significatif pour toute l'entreprise et meilleur contrôle Pros Reconnaissance d'image / version pour mobile très fluide et bonne interaction avec la version desktop / Rapide à prendre en main Cons Lenteur pour affichage en mode calendrier Review Source Response from Expensya June 6, 2022 Bonjour et merci pour votre feedback, si vous rencontrez des lenteurs dans l'affichage, veuillez contacter le support afin que nous puissions mieux vous aider. support@expensya.com Merci, L'équipe Expensya VR Verified Reviewer Coach Orga Management Consulting Used the software for: 2+ years ### "Un logiciel pratique d’utilisation" February 3, 2020 5.0 Pros Je fais des frais professionnels en continue : le logiciel d’aide beaucoup dans la tenue et le suivi de ces dépenses. Bravo pour l’OCR qui récupère les frais juste à 98% ! Cons Je trouve l’interface un peu vieillotte et « patapouf ». La technologie (multi-fenêtrage) est dépassée et peu ergonomique. Review Source Response from Expensya October 6, 2020 Hello, Thank you for your feedback and motivational messages. Could you please give us more details concerning your evolution request ? Please contact us on support@expensya.com. We would be more than happy to look into it in order to ameliorate our product for you. Thank you, Expensya Team yM yacir M. IT Information Technology and Services Used the software for: Less than 6 months ### "practice" February 27, 2019 4.0 Pros easy to use , quite complete , integration with other softwares Cons design of the app should be optimized, more fliter for the expenses would be nice Review Source Response from Expensya March 18, 2019 Hello, Thank you for your feedback. Concerning the design problem and expenses' filters, I will transmit your comment to our teams. Thank you again and please don't hesitate to contact us on support@expensya.com if you need any help. Bests, Expensya Team DV Dennis V. Director Northern Europe Computer Software Used the software for: Less than 6 months ### "Very functional and intuitive" March 4, 2019 4.0 Positive but the foreign currency issue really needs a solution! Pros Feature-rich and intuitive. The OCR scanning is really nice! Cons The exchange rate from expenses abroad is significantly lower than what I'm paying with my credit card. The correct value cannot be entered however, which leads me to creating a lot of extra work getting it filled out with the right amounts. NOT handy! Review Source Response from Expensya March 18, 2019 Hello, Thank you for your feedback and you motivational message. Concerning the exchange rate, could you please contact our support team on support@expensya.com so that they can look into your issue? Thank you again for your feedback. Bests, Emna- Support Team pK pierre K. Gestionnaire de clientèle Banking Used the software for: 6-12 months ### "nice software" March 30, 2022 5.0 Pros easy to use and efficient! would never change for another sofware Cons few issues whilst reading the receipts Review Source CP CAROLINE P. ACCOUNTING MANAGER Executive Office Used the software for: 1-2 years ### "easy and quick to be on board§" March 12, 2019 3.0 Pros It's easy and fast to be operational. easy to use for no accounting people Cons we can not have a total management of our expenses when we have to change or corect things Review Source Response from Expensya March 18, 2019 Hello, Thank you for your feedback. Concerning the expenses management problem, could you please contact us on support@expensya.com so that our team can look into it? Bests, Expensya Team JO Jihed O. CEO Used the software for: ### "Great solution to manage expense reports:). It makes life much easier" August 11, 2015 5.0 Pros: - Availability on all mobile platforms + web - Smart scan : no need to fill all the required fields to describe an expense. Just take a photo of your receipt - Excel export, better you can send it directly by mail - Invoices saved in the cloud and downloadable in 1 click - Multi-currency and afford updated change rates automatically - Reactive support team cons: - Nothing to report Review Source CE Catalin E. IT Engineer Information Technology and Services Used the software for: Less than 6 months ### "Very Good and easy to use" May 19, 2022 5.0 Pros Interface is very fast and intuitive, lot's of features Cons Nothing so far, all seems to be working as intended Review Source MM Michael M. VP Finance Computer Software Used the software for: Less than 6 months ### "Expensya @ Shippeo" March 10, 2019 5.0 Pros Simple, well priced, very careful customer support Cons Initial setup was not perfect but customer support reacted promptly and efficiently Review Source ES Elyes S. Used the software for: ### "Genius !!" September 3, 2015 5.0 I'm not anymore struggling with my receipt reports thanks to this app !! Review Source LC Laurent C. Project manager Real Estate Used the software for: Less than 6 months ### "The product i was waiting for!" June 27, 2021 5.0 Pros It’s very easy to install and use. It’s fluid and 0% fail in the Process! Very good product. Cons The Process is lean and very fluid. Product is helpfull and avoid a lot of wasted time. Review Source Similar Products Featured