# iSpring LMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is iSpring LMS the right Onboarding solution for you? Explore 193 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144871/iSpring-Learn/reviews --- iSpring LMS 4.7 (193) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 31st, 2026 # Reviews of iSpring LMS Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews PD Peter D Fleet Training ManagerConstruction, 51 - 200 employeesUsed the software for: Less than 6 months. “The platform has helped streamline our training processes, reduce administrative time, and improve consistency across our learning programmes.“ December 19, 2025 Bobby P Director of Learning and DevelopmentAccounting, 501 - 1,000 employeesUsed the software for: More than 2 years. “That's a huge issue for us that causes us a lot of manual work of clicking into various reports (because the info we need isn't in the export).“ May 21, 2026 DM Domenico M Safer Gaming Project AnalystGambling & Casinos, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Pages also allow us to avoid using PPT for short trainings, which makes it much easier for us to amend the content when needed without the need to download and reupload slides.“ July 14, 2025 MM Megan M Training AdministratorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “It is an added training step on our end for our users, because it's not intuitive that it saves the last filters... they just think the info is missing.“ April 16, 2026 EM Emma M Design Manager, Quoting Team LeaderConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “iSpring continues to be a great choice for our small business to deliver learning content to our staff across several locations and without a dedicated training department.“ May 21, 2026 MV Marius V Project ManagerRetail, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “iSpring Suite Max licenses are a bit expensive, and customization of the overall look and feel of the solution is a bit limited.“ December 3, 2025 LB Luke B Head of Customer ServiceHospital & Health Care, 501 - 1,000 employeesUsed the software for: 1-2 years. “It's easy to learn how to build courses and learnign pathways and allowed us to take our training from being "death by power point" to an e-learning modular training.“ June 2, 2026 RM Rebecca M Application AnalystGovernment Administration, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “The reporting options for learning history are hard to customize.“ September 22, 2025 ## Showing most helpful reviews Showing 1-25 of 193 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Richard H. Psychiatrist in Private Practice Used the software for: 2+ years ### "iSpring learn is a great solution for online learning. " June 28, 2018 5.0 The system underpins my private education business and has been a major driver for success. Pros Integration with PowerPoint Clean, easy to use interface User self registration Payments system for selling courses. Cons There is not a lot to dislike. It does everything I need. If I had to be very picky I would to be able to alert users to new Courses or to make announcements more easily. At present you can add comments to courses and learning paths, or send individual messages, but this does not alert a user who is not logged in. I can export e-mail addresses and send a mailshot, but this is a bit cumbersome. This is a very minor issue. Review Source Response from iSpring Solutions July 2, 2018 Hi Richard, Thank you SO much for sharing your feedback about iSpring Learn! We greatly appreciate it :) Keep it up! SG Sherri G. Training Coordinator Government Administration Used the software for: 6-12 months ### "User-Friendly Training with Exceptional Support" February 24, 2026 5.0 My overall experience with has been excellent, as it provided our organization a seamless transition to online training. It has proven to be a great investment for our facility, offering robust authoring tools and top-tier customer support. Pros I really enjoyed the customer support. They were quick to respond and assist when needed. I have not encountered any software issues at all. The online learning and authoring tools were easy to work with. The employees reported no issues with understand the instruction on how to use the program. It was definitely worth the every penny. Cons The only real issue I had was not being able to change information on the quiz once it was uploaded. I had to adjust the scoring in after staff completed their assignments. Alternatives considered [Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/)[Adobe Learning Manager](https://www.capterra.com/p/145872/Adobe-Captivate-Prime/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[LatitudeLearning](https://www.capterra.com/p/111642/LatitudeLearning-com/)[Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing iSpring LMS was chosen because it offered all of the features that we needed and then some, for the right price. Also because of the quick and great customer service they provided. Review Source Response from iSpring Solutions March 2, 2026 Hi Sherri, Thank you so much for taking the time to share your experience. It’s wonderful to know that the transition to online training went so smoothly and that your employees found the tools clear and easy to use. We’re thrilled to hear your experience with iSpring LMS has been rewarding – from its reliable performance to our support team’s quick responses. You’re absolutely right about the quiz editing process. At the moment, changes can’t be made once a quiz has been uploaded, but we appreciate you pointing this out – feedback like yours helps us prioritize future improvements. We’re truly grateful for your trust in iSpring. Thank you again for choosing us, and we look forward to supporting your team as your learning programs continue to grow. MS Madeleine S. Marketing Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Expensive and Not User Friendly " August 11, 2020 3.0 I used for roughly 6-months at my past role in association marketing. Pros This program is very robust and has many features for users of all skill levels. The training platform looks very professional. Cons This is not easy for the back end user. We had some issues deploying. This is also costly and takes a lot of effort of the administrator's end to create the training. More assistance would be appreciated. Review Source Response from iSpring Solutions August 19, 2020 Hello Madeleine, Thank you for sharing your thoughts about iSpring solutions! We very much appreciate it! Regarding your Cons, have you contacted our Support Department? Our specialists are always here to help: support@ispring.com. We also have lot's of helpful materials on our website, such as articles, videos, help docs, etc. that can help you get started in a snap: https://www.ispringsolutions.com/support PD Peter D. Fleet Training Manager Construction Used the software for: Less than 6 months ### "An Intuitive and Reliable LMS That Makes Training Easy" December 19, 2025 5.0 Our overall experience with has been excellent. The platform is intuitive, reliable, and very easy to manage, which has made delivering and tracking training far more efficient. Course deployment is quick, reporting is clear, and learners find the system straightforward to use. The platform has helped streamline our training processes, reduce administrative time, and improve consistency across our learning programmes. Combined with strong support and dependable performance, iSpring LMS has been a very positive addition to our training setup. Pros The ease of use. is simple to manage, quick to deploy training, and easy for learners to navigate, which saves time and reduces admin effort. Cons Limited customisation. The platform works well but offers fewer options for branding and tailoring the learner experience compared to larger enterprise LMS platforms. Alternatives considered [TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Reason for choosing iSpring LMS We chose over TalentLMS because it was simpler to use, quicker to deploy, and better suited to our structured, compliance-focused training. The integration with iSpring Suite, clear reporting, and intuitive admin experience made it a better fit for our needs. Review Source EN Evan N. EHS Manager Mining & Metals Used the software for: 2+ years ### "Great value and easy to navigate" December 2, 2025 4.0 Easy to use, easy to manage multiple admin roles with very little effort. Great reporting automation and customizable reports that can be sent to our floor supervisors. Very easy integrations when needed. Pros The price is right with enough customization options without additional costs or expensive consulting fees to customize. Cons Customer tech support and sales support seems slow at times. Typically a 24 hour turnaround or longer. We don’t have a designated success manager. Alternatives considered [Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing iSpring LMS Price and easy of use without a lot of the extra features that we didn’t need. Review Source Response from iSpring Solutions December 5, 2025 Evan, so glad to hear that you found iSpring LMS pricing and ROI fair. Transparency and honesty are our core values, and we will maintain this standard in all touchpoints. For account support, we provide personal managers for each of our customers. We also have a dedicated Customer Success team that aims to drive customers to measurable results. Evan, I’ve asked your account manager to get in touch with you to provide extra assistance and coverage. You are one of our key and oldest customers, and I can’t express enough how much we value your trust. Regarding turnaround times for cases, some issues require attention from our developers, as we don’t rely on copy-paste answers and prefer to resolve issues with fewer interactions but greater accuracy. Initial response times are typically two hours, and if you believe something was missed, we offer a one-on-one with the support lead, upon request. KT Katie T. Director, Talent Development Computer Software Used the software for: 2+ years ### "Spring into Learning" November 20, 2025 5.0 Overall, I've selected iSpring as my LMS at two companies. iSpring has great support and a ton of great features that many other larger LMS providers don't have. Pros I love how many features iSpring has. They are always willing to listen to what you want and/or what features would help your business. Its been great partnering with them and watching how many features they have launched! Cons I wish that it was easier to add photos to the Knowledge base and that they had a larger selection of free courses included in their LMS platform. Alternatives considered [Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/) Reason for choosing iSpring LMS iSpring offered a higher value than the other companies that I looked into! Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) Paycom LMS was clunky and it was very difficult to get reporting. Review Source AP Andrea P. Program Manager - Training and Development Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Awesome tool! Best purchase of 2025 for Colonial!!" December 24, 2025 5.0 Awesome tool! Best purchase of 2025 for Colonial!! Great support and onboarding of the tool when purchased. Pros Ease of use and creation of courses! Love the platform!! Host sales webinars and do warehouse trainings! Cons Needs some enhancement features for Learning Tracks to auto go to next course. Have submitted several enhancement requests and awaiting implementation!! Alternatives considered [TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Reason for choosing iSpring LMS Ease of use, price, ease of setup. Support from iSpring. Switched from [BizLibrary](https://www.capterra.com/p/87091/BizLibrary/) Needed a more robust system with better reporting capabillities. Review Source MV Marius V. Project Manager Retail Used the software for: 1-2 years ### "iSpring Solution and Support" December 3, 2025 5.0 We have many courses within our on-prem solution, and the users are enjoying the solution with many positive reviews. Reporting options and filtering can be better. Pros The simplicity of building courses in PowerPoint with the iSpring tools and publishing the course. Support is very responsive, and errors are addressed and attended to. Cons iSpring Suite Max licenses are a bit expensive, and customization of the overall look and feel of the solution is a bit limited. Alternatives considered [Moodle](https://www.capterra.com/p/80691/Moodle/) Reason for choosing iSpring LMS iSpring offered an on-prem solution at a reasonable cost and assisted with implementation and upgrades Review Source JB Julian B. Training and Quality Manager Real Estate Used the software for: Less than 6 months ### "All-in-One LMS with Outstanding Features and Support" April 25, 2025 5.0 Our experience with iSpring Learn has been excellent. It's a powerful yet user-friendly LMS that centralizes all our learning-related content in one platform. Other LMS solutions we tested often had either outdated or complicated interfaces or lacked essential functionality. A special shout-out to Damian, our Customer Success Manager from iSpring, who is guiding us through the implementation process with expert support, hands-on tips, and a great investment of time. The onboarding support is really outstanding. Pros \- Clean and easy to understand User Interface - Amazing Features besied regular LMS Functionality that helps us to centralitze everythign regarding learning in the company, such as On-the-Job Training Documentation, 360-degree-feedback, a feature-rich Internal Knowledge Base Tool, Cloud Authoring Tool, Development Plans, Gamification, New Hire Announcements and much more. The Tool is regularly updated and enhanced with great new features. iSpring Learn has a clean and intuitive user interface that makes onboarding new users fast and easy. There are also powerful features beyond standard LMS functionality – such as: - On-the-job training documentation - 360-degree feedback - A feature-rich internal Knowledge Base - Cloud-based AI authoring tool - Development plans, gamification, awards, new hire announcements – and much more. The platform is continuously improved, with great new features released every few weeks. Cons While there are already many useful integrations, some are still missing – e.g., Slack or broader HRIS integrations like Personio. Additionally, while the Knowledge Base feature is one of the best I’ve seen in any LMS, it currently lacks a simple PDF export, which would be necessary for sharing internal documentation with colleagues or partners who don’t have LMS access. Alternatives considered [360Learning](https://www.capterra.com/p/230567/360Learning/)[Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/)[Adobe Learning Manager](https://www.capterra.com/p/145872/Adobe-Captivate-Prime/)[Articulate 360](https://www.capterra.com/p/156978/Articulate-360/)[Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing iSpring LMS iSpring Learn stood out with the most intuitive and clean user interface, making it easy to use for all teams. It also provided the broadest range of additional features – from an integrated Knowledge Base to development plans and on-the-job training – that other platforms didn’t offer in one package. Review Source Response from iSpring Solutions April 30, 2025 Julian, thank you for your thoughtful review of iSpring Learn! We're thrilled to hear that you appreciate our clean and intuitive user interface, which we designed to make onboarding as smooth as possible. It's fantastic to know that our extensive features—such as on-the-job training documentation, 360-degree feedback, and the cloud-based AI authoring tool—have contributed to centralizing your learning content effectively. We constantly work on updates to enhance the platform, and your feedback about missing integrations and the need for a simple PDF export for the Knowledge Base is invaluable to us. We take your concerns seriously and are committed to improving our offerings. We're also glad to hear about your positive experience with Damian, our Customer Success Manager. His dedication to providing expert support is essential in ensuring you get the most out of our platform. Thank you for choosing iSpring Learn; we look forward to continuing to support your learning journey! IA Irma A. Sales enablement Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Love iSpring" November 26, 2025 5.0 This tool is impactful and will help us create elearning courses that will change the trajectory of our business Pros An incredibly powerful and intuitive tool. Customer support is reliable and it's fairly easy to get support. Cons There is much that I don't like about iSpring. I wish that we could have instant, live customer service agents - not a chat but live people on phones. Alternatives considered [Articulate 360](https://www.capterra.com/p/156978/Articulate-360/) Reason for choosing iSpring LMS Free demo with many tutorials sold me on ease. Price is published and a representative checked in on me - first class! Review Source MB Matthew B. Customer Success Manager and Product Support Computer Software Used the software for: 1-2 years ### "iSpring LMS is a solid choice for onboarding, training, and certification." November 24, 2025 5.0 We needed a unified onboarding & certification platform. iSpring solves this issue & lets our team collaborate across the world. Pros Easy to use, simple to create & edit courses, learning the admin side is mostly straightforward. Highly recommended. Cons Limited out of the box API options, customization options are limited. Could use more choices for user roles. Alternatives considered [Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/) Reason for choosing iSpring LMS More flexible course creation, better certification features. Review Source DB Dayna B. Training & Development Coordinator Hospital & Health Care Used the software for: 6-12 months ### "Worth The Money!" October 21, 2020 5.0 I worked closely with our sales person to complete the purchase and get everything set up. It was a very simple and quick process. Pros We searched for 2 years for the perfect software. We landed on iSpring due to the cost and features available for a corporate training environment. This has helped up become more remote, especially in a world with COVID. We have been able to track training and identify areas of improvement and even get more departments on board with the training process. I also love the iSpring takes ideas for improvements. Cons Most features are easy to use, but some of the reporting options do not provide the information needed, so we have to build workarounds in to get what we need. Alternatives considered [Canvas](https://www.capterra.com/p/127214/CANVAS/)[Totara Learn](https://www.capterra.com/p/123703/Totara-LMS/) Reason for choosing iSpring LMS The decision to choose iSpring over the others named was mainly due to the features available for the price. Some of the other companies were extremely expensive and did not offer the features that we received with iSpring. Review Source Response from iSpring Solutions December 22, 2020 Hi Dayna, Thanks a lot for reviewing iSpring here on Capterra - we appreciate it greatly! Hope you enjoy this exciting journey of training management with iSpring. Keep up the great work and if any questions come up, please don't hesitate to address them to our Tech Support: support@ispring.com FS Frances S. ORBIT research and Training consultant Education Management Used the software for: 2+ years ### "Excellent experience of ispring having used for several years! " May 30, 2025 5.0 We've been using ispring learn for a number of years now and have had a great overall experience with it as a product and have had excellent customer service throughout. Pros I really like the ispring user functions and management of users as well as the overdraft function when you have more users than planned on a given month. Also the customer service is excellent. Cons I haven't really got much to say here - its a great platform and I have found it easy to use and the customer service is great whenever I do need any support. Review Source Response from iSpring Solutions June 16, 2025 Frances, thank you so much for your wonderful review and for being a loyal iSpring user for several years! We are thrilled to hear that you find our user management features and the overdraft function beneficial for your needs. Our team works hard to provide excellent customer service, so it's great to know that we've been able to assist you effectively whenever you required support. Your positive feedback encourages us to continue improving our platform. We truly appreciate your trust in iSpring Learn and look forward to supporting you in your future endeavors. If you ever need assistance or have suggestions, feel free to reach out! EM Emily M. Training Coordinator Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Great LMS!" June 10, 2025 5.0 I have had an excellent experience with iSpring. The support that is provided by there team is unmatched. Everyone we worked with at iSpring were not only very knowledgeable but also nice as can be. Pros The number one think I love about iSpring is that it is very user friendly. It is also great on the administrator side. Cons There isn't anything that I really dislike about iSpring. I wish it had additional features. iSpring representatives are really good about passing on information to get features added in. Review Source Response from iSpring Solutions June 16, 2025 Emily, thank you for your positive feedback and for highlighting both the user-friendly nature of iSpring and the strong support from our team. We're glad to hear that our platform meets your needs on both the administrator and user sides. We appreciate your suggestions for additional features and will continue working to enhance our offerings. Your satisfaction and kind words about our support team mean a lot to us. We look forward to supporting your continued success with iSpring! EC Eli C. Director of Quality and IT Airlines/Aviation Used the software for: 1-2 years ### "Easy to create CBT " March 24, 2025 5.0 An exceptionally well-designed application that reflects careful attention to detail, thoughtful functionality, and a high standard of quality in its development and execution. Pros Easy to create CBT courses using PPT and easy to publish. The support is one of the best I have seen. Cons The reporting capabilities need improvements to support businesses that need compliance reports. The inability to store completed PPT with narrations and quizes in OneDrive and SharePoint is very cumbersome and creates complications. Review Source Response from iSpring Solutions April 1, 2025 Eli, appreciate your positive feedback on our application! We are thrilled to hear that you find it easy to create CBT courses using PPT and appreciate our support. Your insights regarding the reporting capabilities and the storage options in OneDrive and SharePoint are important. We will take them into consideration for future improvements. We strive for high standards of quality and functionality, and your comments motivate us to enhance the user experience further. EG Elisabeth G. Lecturer Non-Profit Organization Management Used the software for: 6-12 months ### "Great lerning platform and great support" March 27, 2025 5.0 Support by \[sensitive content hidden\] is always soon available and very helpfull, proposes clever solutions for our individual Project, almost more creative than the AI-Assistent :-) He gives appetite to learn more in Ispring and use it more. Pros Analogy to PPT simple Integration external media lots of interaction possibilities Cons lots of possibilities is quite complex, not always self-explanatory or intuitive Review Source Response from iSpring Solutions March 28, 2025 Elisabeth, thank you for your fantastic review! We're thrilled to hear that you find our platform a great learning tool with simple integration and numerous interaction possibilities. We understand that the range of features can feel complex at times, but we're glad our support team has been able to provide you with helpful and creative solutions tailored to your projects. Your enthusiasm for learning more about iSpring is truly encouraging, and we look forward to supporting you on your journey! VK Varun K. Marketing Manager Marketing and Advertising Used the software for: I used a free trial ### "Best LMS software" January 1, 2025 5.0 My experience in ispring Learn are worthable.It is best to create and manage courses that are more efficient. Pros iSpring has best authoring tools for creating the variable courses and its makes easy to use. Cons As of now there is no least like in ispring Learn. Review Source Response from iSpring Solutions April 1, 2025 Varun, thank you for your fantastic review! We're thrilled to hear that you find iSpring's authoring tools the best for creating variable courses and that your experience with iSpring Learn has been valuable. Your insights help us enhance our platform to serve you better. We look forward to supporting you further! KT Karin T. Project Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Very happy with this solution" August 28, 2024 5.0 Overall it is a intuitive and user friendly software to develop an e-learning platform. But when you don't know how to do something, you can't guess it. Fortunately, people at ISpring are easy to contact and fast to get back to you. Which is a relief because developing courses is already a huge workload. ISpring makes it not overly complicated to make them available to learners. Pros Support during implementation, customer service available and responsive, the fact that we start with a power point document. Cons The rest of the software and project is blocked when I'm working on an interaction or quiz (which opens in a separate window). Sometimes also, the interaction crashes, and instead of just closing the software, the integration was completely removed from the project, even in the source files. Review Source JT Jolene T. Learning and Development Manager Hospital & Health Care Used the software for: 2+ years ### "The Perfect LMS" August 30, 2022 5.0 iSpring has been a great tool for our organization's needs. I purchased it because of it's ease of use for our learners and it continues to deliver a simple approach to training. Learners should never have to fight to find or complete their learning. iSpring is a clear and simple option that provides value to both the learner and the administrator. It's not complicated, but robust enough to deliver everything we need and more. We actually feel our learning platform is a differentiator in our line of business and others in the industry have been impressed enough to ask us what we use. Pros We have used iSpring Learn for almost 3 years now. The original reason we purchased the tool is the same reason we stay with the tool - it's ease of use for our learners and the administrative functions it provides for our L&D team. The completion tracking, certificate generating, and reporting functions are vital to our goal of ensuring our learners are able to access and complete their learning easily and receive the appropriate credits. Cons Like any software, there are features that don't always meet our needs. But there isn't anything we haven't found a way to work around or take the time to better understand in order to operate and manage our learning within iSpring. It's not complicated or cumbersome to administer. Review Source Response from iSpring Solutions September 12, 2022 Hello Jolene, Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. It's great to hear that you are happy with the iSpring solution. Keep up the great work! :) ED Emily D. production trainer Textiles Used the software for: 6-12 months ### "Customer Service" May 19, 2022 5.0 Pros I spring learn in combination with I spring max works really well for us. There are so many things that you can do with it and I feel like I learn something new each day which comes down to the best thing about this product is the customer service support from the tech team. I have always easily been able to reach someone and get help. Unlike other software that only has community help forums etc. The tech people are awesome and I thank them a lot! Cons There are a few rules that you need to make sure you know about saving your projects. For example not renaming anything etc. that could break the link to the folder ispring creates. Now I know and there is no issues but if you aren't careful you can loose content. Side note the tech customer service is a valuable resource whenever you need anything. That's how I learned not to rename anything and making sure I move things the correct way not to lose content. Reason for choosing iSpring LMS overall had everything we were looking for. Some other brands had areas that may have looked a bit better or maybe was a little more advanced but we went with ispring because overall ispring checked off all of what we needed at a fair price with customer support. Some important things we were looking for was ease of use for both admin and learners, allowed media such as videos, possibility with translating features, tracking and data reports for both learners and admin. Review Source ET Elena T. CLO E-Learning Used the software for: 2+ years ### "iSpring Learn is a great tool for content management!" January 12, 2018 5.0 Pros We (the Institution of New Technologies in Education) discovered iSpring tools in 2013 and have been using them to organize the training process in the Continuing Professional Education field. Initially, iSpring Suite 6 was the main tool we used to create learning modules in the SCORM format and upload them to the Moodle LMS. We have created around 500 Continuing Professional Education learning modules using iSpring Suite. In 2016 we launched eSchool and designed more than 11000 courses for Junior, Middle and High School as well as for preschoolers. Right now we are doing another project which involves iSpring Learn LMS incorporation into the learning process. We are developing new learning modules aimed at students who have mobile devices ' smartphones and tablets. One of the features we are excited about is offline viewing. Students download the assigned to them courses to their iPads and Android tablets using the iSpring Learn app and can view them practically anywhere even without an active Internet connection. iSpring Learn also allows us to make it possible for the users to register themselves inside the system and to take the courses gradually and for us to track their progress. Not only we develop the courses for our students, we also build them for the teachers. The last but not the least thing I have to mention is a high-quality tech support iSpring provides. All the issues are resolved in the most positive manner possible. Review Source Response from iSpring Solutions January 15, 2018 Hello, Elena! Thanks A LOT for your kind words! We are sure your review will be helpful to anyone looking for an LMS here on Capterra. Keep up the great work! :) JB Jill B. RN,C Quality Management Coordinator Health, Wellness and Fitness Used the software for: 6-12 months ### "Wow. Great LMS with OUTSTANDING support. " March 26, 2018 5.0 An on-line class that works!! Thank you for a great product and the most outstanding IT support team you could ask for. Three cheers for I Spring Suite/I Spring Learn! Pros It is hard to know where to begin. After experiencing a frustrating year for myself and my learners with another popular LMS, I am celebrating the move to I Spring Learn. The IT support is hands down-beyond outstanding. I am NOT a designer or IT professional but a Registered Nurse by trade and reached out for help a number of times as I developed and placed over 40 hours of content in a learning path. They have your back. Patient, fast, expert help and not just while you are testing as a potential new customer. They stay at your side through it all. After a year of incredible frustration with learning content not "completing" for learners; and no answers from the previous LMS, I Spring Learn saved the day. I love how easy it is to publish professional training materials right to the LMS and how learners can proceed through content problem free. The settings are easy to navigate for both the administrator and the student; the tutorials are plentiful, concise and well done and the gamification feature adds to the fun. Thank you I Spring for your great products. It is just so easy to succeed with I Spring! Cons I have to reach for this....but if I could improve it; I would add the ability to put a picture in the background of my sign in page to spice things up a bit. Review Source Response from iSpring Solutions April 6, 2018 Thank you greatly for your positive feedback about iSpring Learn LMS and iSpring support team. We are sure that your review will be helpful to anyone looking for an e-Learning solution here on Capterra. As per your feature request, could you please send it directly to support@ispringsoltions.com? Thank you and keep up the great work! :) OV Olga V. Deputy General Counsel Transportation/Trucking/Railroad Used the software for: 2+ years ### "Straightforward Learning Management System solution" May 27, 2024 5.0 Took a bit of time to get familiar with iSpring Suite features but once mastered, creating, publishing and managing content is easy. iSpring's support is knowledgeable and responsive. Pros Easy to navigate and manage for the admins and the users Cons the course building options in iSpring Suite are limited. Reason for choosing iSpring LMS Relative ease of application, wide range of training and support videos. Review Source FY F Y. Executive Management Consultant Management Consulting Used the software for: Less than 6 months ### "Reviewed and evaluated over 20 LMS products, iSpring Learn came on top of them all" July 12, 2016 5.0 My client - a very large training provider - hired me to research, review, and evaluate eLearning solutions for a country-wide multi-organization deployment. I reviewed over 20 LMS products including Adobe Captivate Prime, Docebo, LearnUpon, UpsideLMS, and selected the best 5 products for a comprehensive evaluation. iSpring Learn made it to the top 5 list. After spending a few days using all functions and features of each product I ranked each one based on its pros and cons and iSpring Learn was hands down the best LMS solution on the market today. I found its user interface straight forward and clean - no nested menus to get lost in. The user management component of iSpring Learn supports any size deployment from a handful of users to several tens of thousands in one central location. You can group users by organization so you can service multiple companies with one iteration. Course material is very versatile as it supports just about any format to be uploaded directly and you can have a course ready in seconds. The best part of iSpring Learn is its extensive Business Intelligence reporting capabilities. This is one aspect that sets it apart from its competitors. During my evaluation of iSpring Learn I had a few technical questions and I used the chat feature on the website to ask them. To my amazement my questions were answered accurately within literally seconds not minutes of me typing them. The support staff are obviously very knowledgeable and responsive. No other company answered my questions that fast. I was so impressed with the technical support of iSpring that I felt compelled to write their CEO a thank you email. I was supposed to recommend 3 LMS solutions to my client for them to choose from but after being amazed with iSpring Learn's power, versatility and simplicity I only recommended iSpring Learn and demonstrated it to my client who was sold on it immediately. Pros Extensive reporting, user management, user interface, dashboard design Cons None! Review Source Response from iSpring Solutions July 13, 2016 Hi, Thank you for sharing your wonderful story :) We are glad to hear that you are satisfied with iSpring Learn LMS and we hope it keeps serving you and your clients very well! Keep up the great work! SP Sergey P. Head of Sales Department Used the software for: ### "The best service for creating a training system and even more!" March 17, 2016 5.0 I work as a sales manager in an IT company. The main goal of my department is to increase employees' KPI and thus, grow the company's revenue. Three months ago we decided to implement an LMS to automate the studying process (including courses, tests and video lectures) and to save time on the assessment of employees' knowledge. One of the things that I immediately appreciated about iSpring Learn was that it can be customized to corporate identity, which gives users the feeling that it's their company's original service. Plus, it's very convenient that employees can have individual access details. I also like that certificates are generated and sent out automatically, for example, when an employee has successfully passed a test on sales techniques. Also the possibility to discuss published materials allows us to perfect them along the way. In the past I developed content with PowerPoint, Excel and other programs. I had to spend a lot of time on content authoring, renewing and even sharing. With iSpring Learn, the whole conception of e-Learning management has changed for me. I simply uploaded the existing materials to iSpring Learn, which, to my great joy, has a powerful set of reports. Why is that so important? Because analyzing employees' virtual and real results allows me to trace the connection between e-Learning and the company's success. Plus, iSpring Learn saved me a lot of time, which I now use for communicating with clients and colleagues. iSpring Learn helped me achieve all the goals I set. This LMS met all my strict demands, which I've carefully cultivated over the last 10 years. My scale of employees' competence consists of knowledge of the product, internal corporate standards, and different sales techniques. The fourth key element is the result, which often relies on the first three elements. Now I have the opportunity to keep track of employee's progress and to provide them with various materials according to their individual needs. Personalized e-Learning has proven to be very effective in my company. After all, there's no need to reinvent the wheel, that's why I trust experts of e-Learning software. Review Source Response from iSpring Solutions March 24, 2016 Hello, Sergey! Thank you very much for sharing your success story. We thoroughly enjoyed reading it. 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