# iSpring LMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is iSpring LMS the right Onboarding solution for you? Explore 187 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144871/iSpring-Learn/reviews --- iSpring LMS 4.7 (187) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of iSpring LMS Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews PD Peter D Fleet Training ManagerConstruction, 51 - 200 employeesUsed the software for: Less than 6 months. “The platform has helped streamline our training processes, reduce administrative time, and improve consistency across our learning programmes.“ December 19, 2025 MV Marius V Project ManagerRetail, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “iSpring Suite Max licenses are a bit expensive, and customization of the overall look and feel of the solution is a bit limited.“ December 3, 2025 DM Domenico M Safer Gaming Project AnalystGambling & Casinos, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Pages also allow us to avoid using PPT for short trainings, which makes it much easier for us to amend the content when needed without the need to download and reupload slides.“ July 14, 2025 MM Megan M Training AdministratorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “It is an added training step on our end for our users, because it's not intuitive that it saves the last filters... they just think the info is missing.“ April 16, 2026 CJ Christine J Program ManagerResearch, 11 - 50 employeesUsed the software for: More than 2 years. “Their customer service is fantastic - they see issues through to the root causes and close the loop with you quickly on your requests.“ March 18, 2026 RM Rebecca M Application AnalystGovernment Administration, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “The reporting options for learning history are hard to customize.“ September 22, 2025 SG Sherri G Training CoordinatorGovernment Administration, 51 - 200 employeesUsed the software for: 6-12 months. “It has proven to be a great investment for our facility, offering robust authoring tools and top-tier customer support.“ February 24, 2026 AR Anne R DirectorTelecommunications, 201 - 500 employeesUsed the software for: Less than 6 months. “You also cannot control the order of courses in a catalog.“ June 26, 2025 ## Showing most helpful reviews Showing 1-25 of 187 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Meiby P. DOCENTE Used the software for: 1-2 years ### "The fastest way to create Elearning courses" January 20, 2018 5.0 It allows you to create interactive learning courses or lessons in a few minutes, as it is very intuitive and also allows you to export in the form of scorm, html5 and much more. It is an excellent author tool for instructional designers Pros Its perfect integration with Power Point allows you to create simple and complex interactions in a short time. In addition, tools such as QUIZMAKER or Interacciones provide many options to generate more entertaining and motivating courses for users. Cons The only thing that would improve is that the maintenance type support is included in the cost of the license, since that in its beginning it was like that, then separated license of use and license of maintenance. Review Source Response from iSpring Solutions January 23, 2018 Thank you Meiby for sharing your thoughts about iSpring here on Capterra. We are sure it will be very helpful to anyone looking for an eLearning solution. Keep up the great work! JB Julian B. Training and Quality Manager Real Estate Used the software for: Less than 6 months ### "All-in-One LMS with Outstanding Features and Support" April 25, 2025 5.0 Our experience with iSpring Learn has been excellent. It's a powerful yet user-friendly LMS that centralizes all our learning-related content in one platform. Other LMS solutions we tested often had either outdated or complicated interfaces or lacked essential functionality. A special shout-out to Damian, our Customer Success Manager from iSpring, who is guiding us through the implementation process with expert support, hands-on tips, and a great investment of time. The onboarding support is really outstanding. Pros \- Clean and easy to understand User Interface - Amazing Features besied regular LMS Functionality that helps us to centralitze everythign regarding learning in the company, such as On-the-Job Training Documentation, 360-degree-feedback, a feature-rich Internal Knowledge Base Tool, Cloud Authoring Tool, Development Plans, Gamification, New Hire Announcements and much more. The Tool is regularly updated and enhanced with great new features. iSpring Learn has a clean and intuitive user interface that makes onboarding new users fast and easy. There are also powerful features beyond standard LMS functionality – such as: - On-the-job training documentation - 360-degree feedback - A feature-rich internal Knowledge Base - Cloud-based AI authoring tool - Development plans, gamification, awards, new hire announcements – and much more. The platform is continuously improved, with great new features released every few weeks. Cons While there are already many useful integrations, some are still missing – e.g., Slack or broader HRIS integrations like Personio. Additionally, while the Knowledge Base feature is one of the best I’ve seen in any LMS, it currently lacks a simple PDF export, which would be necessary for sharing internal documentation with colleagues or partners who don’t have LMS access. Alternatives considered [360Learning](https://www.capterra.com/p/230567/360Learning/)[Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/)[Adobe Learning Manager](https://www.capterra.com/p/145872/Adobe-Captivate-Prime/)[Articulate 360](https://www.capterra.com/p/156978/Articulate-360/)[Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing iSpring LMS iSpring Learn stood out with the most intuitive and clean user interface, making it easy to use for all teams. It also provided the broadest range of additional features – from an integrated Knowledge Base to development plans and on-the-job training – that other platforms didn’t offer in one package. Review Source Response from iSpring Solutions April 30, 2025 Julian, thank you for your thoughtful review of iSpring Learn! We're thrilled to hear that you appreciate our clean and intuitive user interface, which we designed to make onboarding as smooth as possible. It's fantastic to know that our extensive features—such as on-the-job training documentation, 360-degree feedback, and the cloud-based AI authoring tool—have contributed to centralizing your learning content effectively. We constantly work on updates to enhance the platform, and your feedback about missing integrations and the need for a simple PDF export for the Knowledge Base is invaluable to us. We take your concerns seriously and are committed to improving our offerings. We're also glad to hear about your positive experience with Damian, our Customer Success Manager. His dedication to providing expert support is essential in ensuring you get the most out of our platform. Thank you for choosing iSpring Learn; we look forward to continuing to support your learning journey! MS Madeleine S. Marketing Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Expensive and Not User Friendly " August 11, 2020 3.0 I used for roughly 6-months at my past role in association marketing. Pros This program is very robust and has many features for users of all skill levels. The training platform looks very professional. Cons This is not easy for the back end user. We had some issues deploying. This is also costly and takes a lot of effort of the administrator's end to create the training. More assistance would be appreciated. Review Source Response from iSpring Solutions August 19, 2020 Hello Madeleine, Thank you for sharing your thoughts about iSpring solutions! We very much appreciate it! Regarding your Cons, have you contacted our Support Department? Our specialists are always here to help: support@ispring.com. We also have lot's of helpful materials on our website, such as articles, videos, help docs, etc. that can help you get started in a snap: https://www.ispringsolutions.com/support MA Moe A. IT Security Manager Construction Used the software for: Less than 6 months ### "Great value, straight forward and to the point." January 28, 2026 5.0 Very good experience, straight forward tool and integrate smoothly with PowerPoint and such. Wide range of file and LMS platforms support Pros Live support to help get exactly what I need in shortest possible time, and the smooth integration of the tool with existing PowerPoint slides so you don't have to reinvent the wheel. Cons As a new user, could not find the information I need right away. Fastest way was to check with support so I can be up to speed with utilizing the tool. Review Source Response from iSpring Solutions February 11, 2026 Hi Moe! Thank you for sharing your experience! We’re glad to see that iSpring has been easy to use and helps you create learning content quickly without starting from scratch. That smooth, intuitive workflow is exactly what we strive for. It’s also great to know that our live support team was able to assist you right away. We want every new user to feel confident using the product from day one. Your feedback about finding information more easily is very helpful and will guide us as we continue improving our learning resources. Thank you again for taking the time to share your insights. We’re happy to hear that iSpring brings real value to your eLearning projects. RV Rens V. HR Development Advisor Food & Beverages Used the software for: Less than 6 months ### "Good system - Great service" June 30, 2025 5.0 So far, I am really content with the features and service provided bij Ispring. The collaboration works well. Pros Great system with a lot of features. They also provide great service. There is always someone available to help with questions or to provide with insights via a demo. I had some demo's with \[sensitive content hidden\], this week and he was really helpfull. Cons So far, they do not have an integrated function for the development plans and onboarding. These are coming later in 2025. We are also waiting for the integration with our e-leaning supplier GoodHabitz. Ispring and GH are working on this one. Hopefully they manage to fix it soon. Switched from [Edloomio](https://www.capterra.com/p/219562/Edloomio/) I was not working for our company at the moment they switched. Review Source Response from iSpring Solutions July 1, 2025 Rens, thank you for your thoughtful feedback! We're delighted to hear that you're enjoying our system and that our support team has been helpful during your demos. We appreciate your patience regarding the upcoming integrated functions for development plans and onboarding, as well as the integration with GoodHabitz. Our teams are actively working on these enhancements. Your satisfaction with our features and collaboration is our top priority, and your insights play a big role in our improvement. LF Lukas F. Teamleiter EDV Food & Beverages Used the software for: 1-2 years ### "Recommendation to SMBs for starting e-learning journey" February 3, 2025 5.0 The contact with iSpring Sales and Support is always reliable and productive. When needed a short personal call is possible whenever e-mail isn't suitable. In my experience every issue is taken care of with the necessary seriousness and professionalism. As a german customer it is possible to communicate in german. For faster and more productive communication English for me is the better alternative. In my view however this isn't a negative. Pros iSpring Learn is easy to use and easy to understand. It comes with a well thought out feature set, especially for SMBs which want to start the e-learning journey. iSpring Learn sets a high standard for usability. The online documentation is helpful and the support is reliable. Cons The permissions management could be a little bit more finetuneable for our purposes. It relies on a hierarchical department structure. We organize a few subjects differently to what iSpring Learn expects us to. Alternatives considered [360Learning](https://www.capterra.com/p/230567/360Learning/)[Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/)[Adobe Learning Manager](https://www.capterra.com/p/145872/Adobe-Captivate-Prime/)[eFront](https://www.capterra.com/p/18528/eFrontPro/)[LearnUpon](https://www.capterra.com/p/130044/LearnUpon/) Reason for choosing iSpring LMS iSpring Learn did check all the boxes in terms of features we needed for our start into the e-learning world. iSpring Learn didn't go far beyond our need features set which also made it more manageable in terms of onboarding users. It has a modern and user friendly user interface which makes an easy start. The pricing is fair and manageable for a SMB which needs a rather rudimentary feature set. Review Source Response from iSpring Solutions April 1, 2025 Lukas, thank you for taking the time to share your detailed review! We're thrilled to hear that iSpring Learn has made your e-learning journey smooth and enjoyable, particularly with our user-friendly interface and supportive documentation. We appreciate your feedback on permissions management and will certainly consider it for future enhancements. It's great to know that our German-language support was beneficial. Your insights about comparing us to other LMS options help us understand our strengths. Look forward to serving your needs further! IA Irma A. Sales enablement Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Love iSpring" November 26, 2025 5.0 This tool is impactful and will help us create elearning courses that will change the trajectory of our business Pros An incredibly powerful and intuitive tool. Customer support is reliable and it's fairly easy to get support. Cons There is much that I don't like about iSpring. I wish that we could have instant, live customer service agents - not a chat but live people on phones. Alternatives considered [Articulate 360](https://www.capterra.com/p/156978/Articulate-360/) Reason for choosing iSpring LMS Free demo with many tutorials sold me on ease. Price is published and a representative checked in on me - first class! Review Source SV Sem V. Co-owner Airlines/Aviation Used the software for: 2+ years ### "Excellent UX and support" October 4, 2025 5.0 After five years, I have to say that we are still very satisfied with iSpring. Lots of new features and integrations. Useful features for instructional designers and managers. Even for HR. Pros Really smooth UX for both users and admin. And... AI features are coming! The online support is outstanding. My account manager helped me even during the weekend with a problem. You can choose between different price options to start, so that you don't have to worry about the costs. Cons The active users you have to pay for (but you can ask for overdraft and can get a discount if you have lots of extra users). Review Source Response from iSpring Solutions November 7, 2025 Sem, thank you so much for sharing this kind feedback and for being with us these 5 years. Impressive! It means a lot to us that the UX is smooth and the upcoming AI features excite you. It’s wonderful to know as well that our online support and your account manager were there for you, even on weekends - that level of care is exactly what we aim for. We’re glad the flexible pricing options help you manage costs without worry. We recognize at the same time your concern about active-user pricing and overdraft/discount options, and we’ll keep exploring ways to make this area more transparent and fair as you scale. Thanks again for recognizing the benefits of the tool. We’re honored to support your ongoing success. RM Rebecca M. Application Analyst Government Administration Used the software for: 2+ years ### "Highly recommend iSpring" September 22, 2025 5.0 I would recommend iSpring to any organization! It was easy to implement, works decently with our Active Directory scripts, and there are tons of options for standardizing knowledge across our organization. Pros It's easy to learn and use. We have not experienced any bugs or issues. The desktop suite of apps give you enough creative tools without being too difficult to use. Cons The reporting options for learning history are hard to customize. We went from an in-house built learning application to iSpring, and we are used to having flexibility in reporting. We are running into a few issues with calculating total seat time across trainings and courses. Review Source Response from iSpring Solutions November 7, 2025 Rebecca, thank you very much for your kind thoughts on iSpring Learn LMS! Your positive note about easy implementation and AD compatibility reinforces why we focus on smooth integration and standardization capabilities. We also appreciate your thoughtful suggestions. You highlighted the need for more flexible reporting, and we hear your frustration with calculating total seat time. Be assured we’re committed to improving reporting customization to meet real-world workflows. Your input will help guide our product development in the field of how learning history and course engagement are tracked. We’re grateful for your trust and will strive to exceed your expectations as you scale. FW Felix W. HR management Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "mostly satisfied" November 26, 2025 4.0 flexible and versatile tool. Like to work with and Personal wishes are partially fulfilled. Different needs we can met Pros support service is very friendly and fast. There are always willing to help. easy understandable tool tool is highly flexible Cons There are certain requirements that the tool, although easy to implement, cannot fulfill. Another tool is needed here. sometimes there are adjustmanst which are not suitable or a good solution for the praxis. Review Source VR Verified Reviewer Creative Lead Design Used the software for: 6-12 months ### "Looks good while doing things well." November 5, 2024 4.0 I've really enjoyed using iSpring Learn. It is easier to learn that other LMS systems and can be pretty effective right out of the box. Pros iSpring Learn is a clean and easy to use LMS for small businesses to execute internal training strategies Cons It does not offer a ton of customization of in depth features, but allows us to get the job donw Alternatives considered [Moodle](https://www.capterra.com/p/80691/Moodle/)[Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing iSpring LMS iSpring was a very competitive option and we liked how simple it appeared to use. Review Source AM Alex M. Project Manager Leisure, Travel & Tourism Used the software for: 6-12 months ### "Easy to use for smaller organisations" October 16, 2024 5.0 I would recommend iSpring without hesitation. We looked at a number of possible options and glad we went for iSpring. Pros Very easy to use package, particularly where you don't have a dedicated learning and management team. Our users are from member companies across the world and they have found access and design easy to handle. From a support side, the team at iSpring are quick and explain things without being too technical. Great when you don't have a dedicated team. Cons There are so many things that can be done it is easy to fall into the trap of trying to over complicate things. Alternatives considered [Adobe Illustrator](https://www.capterra.com/p/227125/Adobe-Illustrator/) Reason for choosing iSpring LMS Clean and easy design which was tested by potential users. Review Source EM Emily M. Training Coordinator Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Great LMS!" June 10, 2025 5.0 I have had an excellent experience with iSpring. The support that is provided by there team is unmatched. Everyone we worked with at iSpring were not only very knowledgeable but also nice as can be. Pros The number one think I love about iSpring is that it is very user friendly. It is also great on the administrator side. Cons There isn't anything that I really dislike about iSpring. I wish it had additional features. iSpring representatives are really good about passing on information to get features added in. Review Source Response from iSpring Solutions June 16, 2025 Emily, thank you for your positive feedback and for highlighting both the user-friendly nature of iSpring and the strong support from our team. We're glad to hear that our platform meets your needs on both the administrator and user sides. We appreciate your suggestions for additional features and will continue working to enhance our offerings. Your satisfaction and kind words about our support team mean a lot to us. We look forward to supporting your continued success with iSpring! AR Anne R. Director Telecommunications Used the software for: Less than 6 months ### "iSpring Review" June 26, 2025 4.0 The iSpring LMS is easy to pick up and use iSpring. Pretty intuitive, and the customer service is awesome. Pros Customer service and support are great. The LMS is nice because it is all in one with the content creation and LMS without having to use multiple tools. Cons Catalog page set up, you cannot link a catalog page to mini-catalog pages. You also cannot control the order of courses in a catalog. The courses list alphabetically. Review Source Response from iSpring Solutions July 1, 2025 Anne, thank you for your feedback! Great to hear that you appreciate our customer service and the all-in-one capabilities of our LMS. Your insights regarding the catalog page setup are valuable. We understand that the inability to link mini-catalog pages and the automatic alphabetical order can be limiting. Please rest assured that we are actively working on enhancing our features and usability. Your suggestions will help us improve our platform further. EG Elisabeth G. Lecturer Non-Profit Organization Management Used the software for: 6-12 months ### "Great lerning platform and great support" March 27, 2025 5.0 Support by \[sensitive content hidden\] is always soon available and very helpfull, proposes clever solutions for our individual Project, almost more creative than the AI-Assistent :-) He gives appetite to learn more in Ispring and use it more. Pros Analogy to PPT simple Integration external media lots of interaction possibilities Cons lots of possibilities is quite complex, not always self-explanatory or intuitive Review Source Response from iSpring Solutions March 28, 2025 Elisabeth, thank you for your fantastic review! We're thrilled to hear that you find our platform a great learning tool with simple integration and numerous interaction possibilities. We understand that the range of features can feel complex at times, but we're glad our support team has been able to provide you with helpful and creative solutions tailored to your projects. Your enthusiasm for learning more about iSpring is truly encouraging, and we look forward to supporting you on your journey! LE Landa E. Marketing Technology and Marketing Manager Consumer Electronics Used the software for: Less than 6 months ### "Great product and excellent customer service" June 13, 2024 5.0 Overall, I have been very pleased with iSpring Learn. The employees and customer support have been responsive and incredibly helpful. I love that I can Google a question and generally can find the answer within seconds. The design technology keeps getting better and better. Thanks to all of the staff for making this a great experience! Pros I am new to my role and to iSpring, and I have found their online resources, customer support, and training webinars to be exceptional! I have been able to get all of my questions answered and have easily self-taught myself how to use the different programs that come with the iSpring Max subscription. I especially like the ease of adding voiceovers and narration to our training content for accessibility. Cons Our learning paths are set up in a way that I often need to add a single course to multiples folders for learners to find and self enroll. Perhaps there is a way, but I'm not sure how. I have to upload the course separately to each folder for self enrollment. I wish I could select multiple ones at once. I also am hoping for narration capabilities with the microlearning iSpring Cloud/Page services in the near future. Reason for choosing iSpring LMS I wasn't part of the selection process, as I'm new to my role. I feel iSpring is comparable to Articulate 365, which I have used in my prior role. Both are fantastic products! Review Source JT Jolene T. Learning and Development Manager Hospital & Health Care Used the software for: 2+ years ### "The Perfect LMS" August 30, 2022 5.0 iSpring has been a great tool for our organization's needs. I purchased it because of it's ease of use for our learners and it continues to deliver a simple approach to training. Learners should never have to fight to find or complete their learning. iSpring is a clear and simple option that provides value to both the learner and the administrator. It's not complicated, but robust enough to deliver everything we need and more. We actually feel our learning platform is a differentiator in our line of business and others in the industry have been impressed enough to ask us what we use. Pros We have used iSpring Learn for almost 3 years now. The original reason we purchased the tool is the same reason we stay with the tool - it's ease of use for our learners and the administrative functions it provides for our L&D team. The completion tracking, certificate generating, and reporting functions are vital to our goal of ensuring our learners are able to access and complete their learning easily and receive the appropriate credits. Cons Like any software, there are features that don't always meet our needs. But there isn't anything we haven't found a way to work around or take the time to better understand in order to operate and manage our learning within iSpring. It's not complicated or cumbersome to administer. Review Source Response from iSpring Solutions September 12, 2022 Hello Jolene, Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. It's great to hear that you are happy with the iSpring solution. Keep up the great work! :) ED Emily D. production trainer Textiles Used the software for: 6-12 months ### "Customer Service" May 19, 2022 5.0 Pros I spring learn in combination with I spring max works really well for us. There are so many things that you can do with it and I feel like I learn something new each day which comes down to the best thing about this product is the customer service support from the tech team. I have always easily been able to reach someone and get help. Unlike other software that only has community help forums etc. The tech people are awesome and I thank them a lot! Cons There are a few rules that you need to make sure you know about saving your projects. For example not renaming anything etc. that could break the link to the folder ispring creates. Now I know and there is no issues but if you aren't careful you can loose content. Side note the tech customer service is a valuable resource whenever you need anything. That's how I learned not to rename anything and making sure I move things the correct way not to lose content. Reason for choosing iSpring LMS overall had everything we were looking for. Some other brands had areas that may have looked a bit better or maybe was a little more advanced but we went with ispring because overall ispring checked off all of what we needed at a fair price with customer support. Some important things we were looking for was ease of use for both admin and learners, allowed media such as videos, possibility with translating features, tracking and data reports for both learners and admin. Review Source ET Elena T. CLO E-Learning Used the software for: 2+ years ### "iSpring Learn is a great tool for content management!" January 12, 2018 5.0 Pros We (the Institution of New Technologies in Education) discovered iSpring tools in 2013 and have been using them to organize the training process in the Continuing Professional Education field. Initially, iSpring Suite 6 was the main tool we used to create learning modules in the SCORM format and upload them to the Moodle LMS. We have created around 500 Continuing Professional Education learning modules using iSpring Suite. In 2016 we launched eSchool and designed more than 11000 courses for Junior, Middle and High School as well as for preschoolers. Right now we are doing another project which involves iSpring Learn LMS incorporation into the learning process. We are developing new learning modules aimed at students who have mobile devices ' smartphones and tablets. One of the features we are excited about is offline viewing. Students download the assigned to them courses to their iPads and Android tablets using the iSpring Learn app and can view them practically anywhere even without an active Internet connection. iSpring Learn also allows us to make it possible for the users to register themselves inside the system and to take the courses gradually and for us to track their progress. Not only we develop the courses for our students, we also build them for the teachers. The last but not the least thing I have to mention is a high-quality tech support iSpring provides. All the issues are resolved in the most positive manner possible. Review Source Response from iSpring Solutions January 15, 2018 Hello, Elena! Thanks A LOT for your kind words! We are sure your review will be helpful to anyone looking for an LMS here on Capterra. Keep up the great work! :) FR Fatture R. Digital Marketer Food & Beverages Used the software for: 1-2 years ### "Authentic Approach for Learning " March 26, 2024 5.0 The program has made all the learning suitable and is done online without challenges. Pros The online database from the program helps in offering learning. Cons The conventional assistance in matters online training is something that the developer has issued. Review Source GL Garlasco L. Digital Marketer Health, Wellness and Fitness Used the software for: 1-2 years ### "Useful Online Learning Platform" April 9, 2024 5.0 iSpring Learn is a tentative approach that makes learning and training materials suitable. Pros iSpring Learn has made the tracking of the course suitable and there is an excellent online training. Cons iSpring Learn has created a swift learning option, which is flawless. Review Source MN Miles N. Director Training Sports Used the software for: 2+ years ### "Using Online LMS to Support Amateur Sprot" August 16, 2019 5.0 As an amateur sport we rely on volunteers. We have one training developer and they cannot be everywhere. So iSpring allows central development of structured training programs and then rapid delpoyment. We can ensure that players safety changes, rules changes and upgrading are provided quickly and effectively. Pros It produces a high quality tarining environment without having to be a programmer. We can produce our training materials, such as slide decks, videos, manual. We need to present a structured training package in a professional manner. iSpring gets it to to our trainees over the web, on the bus, on their tablet. We are now exporting our training to New Zealand and are talking to similar organisations in Europe. Cons Very few drawbacks, if you want quality, you must pay. Once the value was seen the cost argument went away quickly. Review Source Response from iSpring Solutions August 20, 2019 Hello Miles, Thank you very much for reviewing iSpring here on Capterra! We are super happy to hear that iSpring became your training solution! :) Hope it keeps serving you well! SH Sean H. Learning Partner Information Technology and Services Used the software for: 1-2 years ### "Excellent " September 29, 2023 5.0 Pros The product is very good, certainly the best LMS I have used in the past decade. I wanted to give a particular mention to \[sensitive content hidden\] who has been an outstanding customer success lead throughout the process and made deployment an easy process. I have dealt with several LMS systems in the past and iSpring has by far been the best to deal with both from a product and customer service perspective. Cons At times the tracking of courses can be challenging - particularly when it comes to a mixture of ILT and online courses. Perhaps this is my understanding limitations but clarity on this would be fantastic. Review Source LA Lupita A. quality program coordinator Mental Health Care Used the software for: 1-2 years ### "Overall very satisfied with this product." May 17, 2017 5.0 Looks more professional and it is easier to use than our previous programs. Pros All the different functionalities available, the report design/layout, and how easy it is to upload training modules. Cons Report Features: a) sometimes the user activity reports are pulled in a "landscape" layout, rather than portrait; and will waste more paper when printing in landscape. iSpring does not provide a fix on that, we never know what layout the system will choose. b) Not sure why iSpring provides the option of emailing reports to groups. I accidentally picked a group once and a users training report went to all the people in that group; it was not only embarrassing, but it cause lots of confusion and distrust. c) I wish iSpring would create a report where we can pull any and all users that have taken a specific training module during a specific time period. We need a report with all user names, date training was taken and their scores. Review Source Response from iSpring Solutions May 23, 2017 Hi, Lupita! Thank you for sharing your thoughts about iSpring Learn. We greatly appreciate it. As per your feature reports, your dedicated manager will get back to you with further assistance. Hope that helps! KJ Keith J. Clinical Nurse Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to use but powerful" March 25, 2019 5.0 I like it. It is easy to use and the support is very good. Overall the experience has been very positive. Pros You can write and publish a course in a matter of hours. It's easy to learn and anyone who is able to use powerpoint should have no problem getting started. There are also a lot of helpful videos and tutorials online if you need help. I nearly forgot to mention there is also interactive live help that pops up whenever you visit the iSpring website. Cons It's sometimes hard to decide which report to use and it will not produce a report of the percentage of people who have completed a course. Review Source Response from iSpring Solutions April 4, 2019 Hi Keith, Thank you for your kind words about iSpring products and service! We very much appreciate it :) Keep up the great work! 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