# Page 4 | WorkBright Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is WorkBright the right Onboarding solution for you? Explore 188 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144809/WorkBright/reviews --- WorkBright 4.8 (188) [View alternatives](https://www.capterra.com/p/144809/WorkBright/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of WorkBright ## Showing most helpful reviews Showing 76-100 of 188 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Payroll/HR Admin Construction Used the software for: 1-2 years ### "Solid Online Onboarding and Document Management Solution" April 4, 2022 5.0 We started using Workbright during the pandemic to make onboarding contactless. We quickly decided to make this a permanent part of our workflow. Employees and admins all love it. Pros Workbright has made our onboarding so much easier and paperwork never gets lost in the shuffle anymore. Cons Workbright does everything we need it to do. Review Source CT Christopher T. HR Manager Medical Practice Used the software for: 2+ years ### "Review from an HR Manager" February 28, 2023 5.0 Workbright has been a valuable asset to our company. Pros It's ease of use to train new employees to use it. Cons Nothing. It works perfectly for what we need it for! Review Source JG James G. Complex Manager Food Production Used the software for: Less than 6 months ### "Efficient " September 11, 2023 4.0 I use workbrite daily, it's very efficient, helps tremendously tracking applicants progress, their I9. Able to get ahold of applicants by sending a notification to either their email or text message. Pros It takes all the paperwork out of the application process and tracks the progress of the applicant. Cons There have been a couple times was unable to log into an applicants profile but have gotten ahold of customer support and fix. Review Source ED Erin D. Talent & Culture Generalist Hospitality Used the software for: 6-12 months ### "WB Review" February 18, 2020 5.0 Have received a lot of feedback from our hiring managers on how smooth the process is when integrating an employee as well as feedback from applicants stating how easy it is to complete online forms. Pros Pros: ease and speed for the applicants to apply and ease/speed for hiring managers to manage and integrate the applications. Cons Cons: It would be nice to have an option to download ALL forms into 1 pdf, vs downloading each individual form in the onboarding area. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Onboarding can be completed via mobile device. Review Source Response from WorkBright March 5, 2020 Hi Erin, Thank you so much for taking the time to leave us this detailed review. A large focus of our product is to make onboarding as easy as possible so it's great to hear both your hiring managers and applicants feedback confirming our efforts are working! We are always looking for ways to improve and I will pass along your feature improvement request for bulk form downloads to our team, I could see how this would be very helpful in some situations. Thanks again for your time! MR Melissa R. HR & Finance Specialist Facilities Services Used the software for: 2+ years ### "Highly Recommend" February 18, 2020 5.0 Positive. My company was already using this software when I started and it was easy to learn. Far more user friendly than the software at my previous company and I am not exaggerating when I say the customer service is 10x better. They offer friendly advice and have a quick response time. Pros The software is user friendly and intuitive. WorkBright also offers a high level of customer service. They far exceed their competitors. Cons I can't think of any cons we experience. Review Source Response from WorkBright March 4, 2020 Dear Melissa, thanks for leaving us such a wonderful review. We are thrilled you have had such a positive experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to supporting you for years to come. AD Adina D. Account Admin Accounting Used the software for: 2+ years ### "Happy WorkBright User" August 11, 2022 5.0 I really appreciate the customer service we have received especially from \[SENSITIVE CONTENT\]. With the software itself, it is very simple and easy to use. Pros I really like how user friendly it is. The ease of navigating the web pages Cons To tell you the truth I can't think of any at the moment. Review Source CS Christy S. CCA Hospital & Health Care Used the software for: 2+ years ### "My review " November 10, 2022 5.0 Pros it is very easy to send the onboarding papers to the new hires also very easy to recieve and except during the hiring process Cons so far nothing I like everything about it so far Review Source JM Joel M. Senior Manager, Talent Operations and Systems Education Management Used the software for: Less than 6 months ### "Workbright I9 verification is a game changer!" December 11, 2023 5.0 GREAT! implementation was a breeze, support is great, cost is competitive. Pros I9 verification is a great feature - the optional reading technology reduces errors, easy to use from both employee and admin perspective, and in-person verification by authorized rep (using location technology) is a game changer Cons I wish the automated reminder emails used the employee's preferred name instead of legal name Review Source Stefanie M. Payroll and Benefits Coordinator Used the software for: 2+ years ### "Best product, excellent customer service, " November 2, 2017 5.0 Pros The functionality, the flow, how easy it is to train new staff members on. The updates that happen to occur just as I am thinking...wouldn't it be cool if... Constantly improving the product without disrupting the flow. (that is HUGE) Review Source Hannah E. Enrollment Specialist Human Resources Used the software for: Less than 6 months ### "I Really Enjoy This Program" June 9, 2022 5.0 Pros I have thoroughly enjoyed using this system to onboard my employees. I love how user friendly it is. It is the most efficient and responsive program I've used in my 10+ years of experience. I highly recommend Workbright! Cons It seems there may be a few bugs when it comes to information displayed in one area but not another. However, this hasn't affected my daily tasks. Review Source PR Phillip R. President Defense & Space Used the software for: 2+ years ### "Game Changer" February 18, 2020 5.0 We have in-processed up to 66 personnel (living across the world) at one time with one admin clerk from a satellite location. It is a one stop shop for in processing and document tracking. Pros It allows us to in-process multiple contracts and locations with one person. We have not had one employee come into the office for in-processing...less foot traffic=less distractions. If you have a suggested improvement, they will let you know if they can update the system. Cons Small things, but they are constantly working to improve functionality. Reason for choosing WorkBright When I first contacted WorkBright, they were called All4Staff and they were a new company, like MS2USA. I thought it would be cool to grow with a company and potentially help them develop their product based on our needs...so I took a chance. There was also a small part of me that hoped Karma would reciprocate by giving me customers that would give me a chance. Review Source Response from WorkBright March 5, 2020 This review made our day! Emma R. Administrative Assistant / Staff Liaison Hospital & Health Care Used the software for: 1-2 years ### "Always improving!" October 24, 2018 5.0 Pros The addition of more bulk change options--things are constantly becoming more efficient with this software! Cons The reporting menu still leaves something to be desired, especially when it comes to sorting. Reports really MUST be exported to use their full functionality (can't currently sort by date, can't have a hierarchy of sorts, etc). Review Source VD Viraj D. Scheduler and Customer Care Manager Hospital & Health Care Used the software for: 2+ years ### "Great onboarding tool" September 27, 2022 5.0 Excellent Pros Ease in the hiring process. Quick onboarding Cons Not sure if there is direct uploading option between workbright and ABS Review Source ST Seth T. HR Generalist Information Technology and Services Used the software for: Less than 6 months ### "Highly recommend WorkBright" July 12, 2022 5.0 Overall experience has been 10/10. Any issues I've had were just learning curve how to use the system and the daily office hours resolved my problems within 5 minutes thanks to their specialists. Pros WorkBright was easy to implement and provides a straightforward easy to follow process for our employees. Document management and reporting is easy as well. This does everything we need it to for our onboarding documents and keeps us in compliance. Cons Nothing. Workbright has been easy to use and meets all of our needs. Anything I needed to learn, customer support has been readily available to help via emails and office hours. Alternatives considered [ClearCompany](https://www.capterra.com/p/45188/ClearCompany/) Reason for choosing WorkBright Best price and ease of use Review Source SG Sondra G. recuirter Hospital & Health Care Used the software for: 1-2 years ### "Workbright " July 7, 2022 5.0 over all very good Pros it's great to have all of our onboarding materials in one place. Also you can select documents that you want only. Cons It is too difficult to access help. I don't want to have to go to another location get assistance. Review Source SJ Susan J. Human Resources Specialist Human Resources Used the software for: 6-12 months ### "Laid Back On-boarding process at the comfort of your home!" March 15, 2019 5.0 Wonderful, love the paper less concept, easy access for candidates, completion bar tracker, super user friendly, ability to see when a candidate is working on forms. Outstanding customer service, we make a lot of changes to documents and WB staff has been patient, helpful, and professional through all our transitions. Pros The flexibility of having candidates complete all documents at the comfort of their home. Professional, easy to read documents, access to the documents at any time without worrying about a lost document. Quicker on-boarding process. Cons \- Not being able "print all" including images, at the click of 1 button - At the staff tab, would love to a sort by "date sent" set up date, the date the candidate was set up in WB to better grasp how long they have been in the process. Review Source AM Ai M. Admin Assistant Hospitality Used the software for: 6-12 months ### "WorkBright is your best friend" February 28, 2023 5.0 Overall, it is the best software I've used for filing documents. Pros Easy to use and great tracking system. Cons I needed to spend sometime to fully understand this software. Review Source CM Crystal M. Restaurant General Manager Food & Beverages Used the software for: 1-2 years ### "Easy to use " May 17, 2022 5.0 Pros Easy to use, navigation is easy and smooth Cons I have no complaints about this software Review Source MG Mike G. Aquatics Supervisor Recreational Facilities and Services Used the software for: 6-12 months ### "A Must Have for Large Seasonal Businesses" May 8, 2019 5.0 WorkBright has been a huge help for us. I manage almost 200 seasonal employees with only myself in a full time role, as well as a very part time Office Assistant. WorkBright has not only saved us time administratively, but has also improved the accuracy of employees completing their forms on their own time. Within a month of my department using WorkBright on our own, the rest of our Park District quickly saw the benefit and adopted it. Pros Many things.... the interface and employee workflow is very solid. The fact that it works best on mobile devices is HUGE. It was very easy to set up and implement. New employees have not encountered many issues operating the software. Cons It would be nice if the State tax forms were defaulted form just like the federal form, as well as the I-9 form. Review Source LH Lyssa H. CEO Human Resources Used the software for: 2+ years ### "Easy to Implement and great User Experience!" April 1, 2022 5.0 Great customer care and support with issues/ questions. Pros Flexibility to customize and leverage for employment forms. Cons I would like form fields and validation to be easier to understand and apply. Review Source LH Lindsey H. Hawaii Branch Manager Hospitality Used the software for: 1-2 years ### "Workbright LGC Review " September 26, 2022 5.0 Pros It is easy to use and that is the BEST PART Cons Sometimes the filters I feel like dont work. But usually they do Review Source JS Janet S. Assistant Director Childcare Education Management Used the software for: 1-2 years ### "WorkBright options" February 28, 2023 5.0 Navigation is self-explanatory once you learn the programming. Pros Being able to select each step as you go Cons at this time nothing comes to mind for me. Review Source BG Breanna G. HRBP Human Resources Used the software for: 1-2 years ### "WorkBright is " November 10, 2022 5.0 Pros During the pandemic we went remote and newer employees were having a hard time finding establishments who'd complete I-9's. It made the onboarding process difficult and I needed to find a solution. I did a little research and found WorkBright. I am SO glad I did. The platform makes the I-9 verification process so easy and it can all be done from your cellphone. Highly recommend this product if your company is completely remote. They make it super simple and follow all rules and regulations of the DHS. Cons I wish it would send us a notification when someone's I-9 is fully completed, instead of me checking all the time. Review Source EB Emily B. Preschool Director Education Management Used the software for: 1-2 years ### "WorkBright is easy to easy use and very convenient for my staff" June 20, 2022 4.0 Workbright is very helpful for me to keep my staff up to date and myself with the important forms we have to complete for our work. Pros I use the Staff Progress Summary tab very often to make sure my staff is up to date on their forms. It's easy to see right away what they need to complete. Cons I haven't found anything that is too difficult for me to use or figure out! Review Source LH Laura H. Director Non-Profit Organization Management Used the software for: 2+ years ### "Better than hiring an additional seasonal helper" February 17, 2020 5.0 I love it so much, saves me tons and tons of time! Highly recommend Pros This makes it very clear to staff when they are finished with tasks, much more effective than trying to manage my seasonal hires without workbright Cons I can’t always see what an employee sees, I’d like a “see what julie sees” type option so I can confirm that I have processed rehires for a new season Review Source Response from WorkBright March 5, 2020 Thank you for your kind words, Laura. We really appreciate you taking the time out to share your experience with us -- and we agree, a see what Julie see's option sounds like a useful feature, we will add this to our list for consideration in future versions! We count ourselves lucky for customers like you - Thanks!! Similar Products Featured