# Page 2 | WorkBright Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is WorkBright the right Onboarding solution for you? Explore 188 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144809/WorkBright/reviews --- WorkBright 4.8 (188) [View alternatives](https://www.capterra.com/p/144809/WorkBright/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of WorkBright ## Showing most helpful reviews Showing 26-50 of 188 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alexandra V. People Business Partner Environmental Services Used the software for: 2+ years ### "WorkBright For Compliance Confidence and Effeciency " February 5, 2026 5.0 WorkBright has been a great resource for our company, drastically decreasing the amount of time we spent administratively completing I-9s, and Pros WorkBright is incredibly easy to use, both as an admin and a user. It helps ensure we are compliant with I-9 completion, automatically sends to E-Verify, and keeps a record of all submissions and cases. It also tracks when a document is expiring so that we can reverify the employee. The chat help desk is also a great resource. Cons It would be great if WorkBright could integrate with our HRIS to make the process even easier. It isn't difficult to add the information for a new hire, however having it sync directly from our HRIS would take one step out of the process. Alternatives considered [Equifax](https://www.capterra.com/p/176344/Compliance-Solutions/) Reason for choosing WorkBright Less cost and easier user interface, you can't beat the features for the price Review Source AR Antoinette R. Recruiting Manager Staffing and Recruiting Used the software for: 1-2 years ### "Convenient" February 20, 2025 5.0 very good! Our talent very rarely has problems complexing the process! Pros Easy for our talent and time saving for our recruiters Cons Works good and simple to understand and complete for our talent Review Source KS Karim S. Digital Operations Manager Food & Beverages Used the software for: 6-12 months ### "WorkBright for a Franchisee Management Group" December 20, 2024 5.0 Our overall experience with WorkBright has been great. While there were initial issues due to incorrect details from the sales rep, the quick and responsive support team, along with our account representative, resolved them well. Now, we’re satisfied with the flexibility it provides both in the office and at the Manager level in our stores. Pros Customer service! Quick responses are essential for us at MMPR due to the high volume of employees we manage. Getting answers on E-Verify, form setups, or even simple MFA resets within an hour or two helps us maintain smooth operations. Delays can cause these questions to fall behind other pressing issues that arise. Cons The time it takes to implement forms could be improved. For instance, I requested a new form to be added across all 38 of our subdomain accounts but haven’t received confirmation on whether the process has started, aside from an auto-reply acknowledging the request. While I understand that the large number of subdomains may contribute to delays, clearer communication about timelines would address this concern/con. Alternatives considered [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/) Reason for choosing WorkBright WorkBright specifically markets its remote I-9 feature which is what we would be needing. Review Source VG Veronica G. HR Generalist Staffing and Recruiting Used the software for: 2+ years ### "Top Notch Service! " October 1, 2024 5.0 It is awesome, all the functions available are great, our company does not have all the bells and whistles but what we do have allows us to process new hires easy and fast. Pros Everything! I like how easy it is to send onboarding, how the remote I-9 process functions and how they address our concerns and find a solution that will work best for us. How easy it is to add/update forms on our platform. Cons I have to say it is the process of having to accept each form individually. Wish there was a fast way to accept the forms completed by employee. Switched from [CEIPAL Workforce](https://www.capterra.com/p/144016/CEIPAL-Workforce/) The onboarding process with WB is easier to access and the whole process of adding new clients and forms is better with WorkBright. Review Source KE Kristen E. Market Manager Staffing and Recruiting Used the software for: 1-2 years ### "Market Manager" February 20, 2025 5.0 Great experience! It is a quick and easy option for Staffing employers. Pros It is a quick and easy option for people who live far from the branch. Cons Some people live alone and are not able to have a Section 2 signer. Switched from [Time Tracker](https://www.capterra.com/p/122309/eBillity-Time-Tracker/) Our company made the switch for the branches. Review Source Melinda C. Market Manager Staffing and Recruiting Used the software for: 6-12 months ### "Simple and Easy" December 20, 2024 5.0 It has been simple and easy to use for candidates. Pros It saves so much time and easy for the employees Cons They only get a text message and not an email. Review Source JC Joyce C. Account Manager Staffing and Recruiting Used the software for: 6-12 months ### "A bright way to secure important hire documents" December 19, 2024 5.0 We assist our talent daily on this platform and walk them through the process if they are a little unsure. Pros We have many refuges that we assist at our location, they understand what is asked of them through the workbright system. It is also very easy to redo information or reset the process. Cons Most of our talent has to use the cell phones with this process. sometimes this is a challenge for them but it is clear even on small screen. Review Source DG Dalisa G. Talent and payroll specialist Human Resources Used the software for: 2+ years ### "Great experience" February 26, 2025 5.0 Great experience and easy to complete the paperwork. Pros I love that is easy for the talent to complete their paperwork. Cons Nothing, everything is easy with the website. Review Source MS Montanna S. Multiple positions based on recruiting needs Staffing and Recruiting Used the software for: 6-12 months ### "WorkBright I9 Verification Review" February 27, 2025 5.0 It has eased the process of taking in the credentials and making sure they are verified efficiently. Pros The ability to allow candidates to have step by step, CLEAR, directions on what they need to upload and exactly how to upload it. Cons Unclear on what is incorrect when resubmitting if status was not achieved. Review Source AB Abner B. Talent and Payroll Support Specialist Human Resources Used the software for: 1-2 years ### "Workbright 2025" February 26, 2025 5.0 It has been great. Only suggestion I would have been to add a customer service line as well for employees trying to ask questions. Pros I liked that everything is in one site. You don't need to leave the site for other functions. Cons Maybe they can have a call line for employees and clients. Review Source SB Shyla B. Recruiting Manager Staffing and Recruiting Used the software for: 6-12 months ### "Highly recommend Workbright" February 20, 2025 5.0 Excellent! It has really made being a recruiter easier and saved time in the day. Pros Workbright was extremely effective in streamlining the I9 process. It cut down onboarding times significantly. It also adds an extra layer of protection with having a secondary person verify the candidates identity and really gives a peace of mind for us! Cons If I had to say anything negative, it would be that sometimes the geolocation doesn't work right away and scanning a QR code is needed sometimes. Review Source MG Morgan G. Market Manager Staffing and Recruiting Used the software for: 6-12 months ### "Convenient & User Friendly " February 20, 2025 5.0 I enjoy using it as a hiring tool and would recommend it. Pros It's user friendly and convenient. I have received positive reviews from candidates. Cons It can be slow sometimes. But, it will refresh just fine. Switched from [Equifax](https://www.capterra.com/p/176344/Compliance-Solutions/) Our company's Senior Leadership made the change. Review Source DF David F. Human Resources Education Management Used the software for: 1-2 years ### "Great Solution" December 26, 2024 5.0 Phenomenal! We are two years into using WB and its absolutely great! Pros WorkBright streamlines the process for on-boarding and they're always finding new, creative ways to make the process better. Cons There is no way to find an audit history of emails/notifications sent to employees. Review Source KT Katie T. Recruiting Manager Staffing and Recruiting Used the software for: 1-2 years ### "Efficient and Easy " February 17, 2025 5.0 Overall, WorkBright has created efficiencies in my job that I did not have before Pros The ability to complete remote hiring processes. Cons Sometimes it is difficult for users to sign in Review Source JG Jenny G. Camp Director Program Development Used the software for: Less than 6 months ### "Peace of mind " February 17, 2025 5.0 Pros I love the ease of use for administrators. You simply send the implementation team your forms and they ensure that all appropriate fields can be autofilled, that they're easy for staff to fill out and that they're able to be used on both phones and laptops. It gives me peace of mind that the forms will be filled out correctly and the interface on the back end makes it very easy to track my staff's progress on their forms as well. As an employer who staffs seasonal workers it is very important to have a consistent and easy work flow and workbright delivers that. Cons Nothing. Their customer service team is incredible as well and ensures that you have a smooth experience. Switched from [Campanion](https://www.capterra.com/p/245414/Campanion/) It was VERY difficult to customize forms and ensure that our staff were able to fill them out. It was a very clunky process and workbright takes the frustration we had away. Review Source EA Elizabeth A. Manager Non-Profit Organization Management Used the software for: 1-2 years ### "WorkBright verification done in minutes" December 19, 2024 5.0 The paperwork behind ID and employment verification is done in minutes and the invitation to complete the applications comes in within three to five minutes which is simple, easy to navigate and has a full return of ten to fifteen minutes instead of the traditional waiting period of hours to days. Pros ID and employment verification done in a few minutes. Accessible to prospective employees and easy to navigate. Cons Just take the entire hire experience please? Review Source VP Victoria P. TSS Consumer Services Used the software for: 6-12 months ### "Ease of use" February 20, 2025 4.0 Workbright is an overall a wonderful platform to use Pros The ease of use, everything is in one place and very simple to navigate through Cons The fact that we cannot see real time with the new hire to be able to assist them better Review Source LL LaChasity L. Lead Onboarder Human Resources Used the software for: 2+ years ### "Great Services" December 20, 2024 5.0 My overall experience has been amazingg. Pros Layout, easy navigation, quick help response Cons I have not experienced any issues with Workbright Review Source sS sarah S. tss agent Entertainment Used the software for: 6-12 months ### "I love workbright they are great " February 28, 2025 5.0 great i always have help when needed thank you Pros Very easy to use and helpful i enjoy everything about the website Cons nothing everything worked great and help is always there when needed Review Source BB Brad B. Vice President of Operations Staffing and Recruiting Used the software for: Less than 6 months ### "Evoove's Review of WorkBright" September 25, 2024 5.0 In 25 years...one of the best experiences I have had in a setting up a system/platform. The product is great, the people are amazing and the system is easy to use and train on. Pros They have a great system that solved our challenging onboarding needs and the team is amazing. When you have a question or need support they are there...and you get to talk to a real person! Cons There are a couple of reports that need to be custom built, but that is not due to anything on the WorkBright side, but due to the payroll system we work with. Alternatives considered [GoCo](https://www.capterra.com/p/149545/GoCo/) Reason for choosing WorkBright Ability to text onboarding. We were looking to an onboarding tool and WorkBright met that need. Switched from [isolved](https://www.capterra.com/p/164417/iSolved/) Ease of use and ability to load documents and do in system signatures. Review Source HM Helen M. HR Construction Used the software for: 2+ years ### "Easiest on-boarding system out there!" September 25, 2024 5.0 We started using Workbright during the pandemic, as we couldn't meet in person. We continued using it because it was so much easier to use than having employees physically complete forms. We've since implemented an HRIS system but have reverted to using Workbright as it was so much easier for our new hires. Pros It's very simple. It's easy for someone who has no experience in being hired to just answer the questions and sign off on the forms. Cons I have not found anything to dislike about Workbright Review Source JA Joleen A. Recruiting Manager Marketing and Advertising Used the software for: 6-12 months ### "Great App to use" December 20, 2024 5.0 10 out of 10. Will continue to use everyday. Pros The quick access to information that i need. Cons At first how to find the App, but then i figured out how to pin it. Review Source JG Jamie G. Account Manager Staffing and Recruiting Used the software for: 6-12 months ### "WorkBright is the best!" September 25, 2024 5.0 Easy, affordable, and the best option thus far! Pros Extremely user-friendly! With the I9 remove verification option, Workbright was a savior!! Cons Nothing yet to this day that I can say is a con! Alternatives considered [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Reason for choosing WorkBright Cost along with functionality, was what was needed most Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Cost was growing and the functionality was not there. Review Source RP Rosanna P. Recruiting Manager Staffing and Recruiting Used the software for: 6-12 months ### "WorkBRIGHTER not harder " December 20, 2024 5.0 My overall experience with WorkBright has been GREAT Pros I think Workbright is amazing to use. It is so fast at notifying talent about new positions and very user friendly Cons There are no cons about WorkBright. Love everything about it Review Source AL Amy L. Market Manager Staffing and Recruiting Used the software for: 6-12 months ### "Quick and Easy to use platform" October 11, 2024 5.0 Very simple and easy to use. Extremely user friendly. Pros Very user friendly, site is very easy to use and simple. Cons Sometimes our talent have trouble signing in. Switched from [I-9 Management](https://www.capterra.com/p/231893/I-9-Management/) Able to verify remotely and quicker onboarding process Review Source Similar Products Featured